Position : HR Executive

• Salary : $3400+$100 HP allowance
• Working days : Mon - Fri (8.30am- 6.00pm)
• Address : Bartley

Job Description

• Manage work passes which include application, renewal & cancellation
• Handle recruitments, compensation, benefits and implementation
• Handle the implementation and enforcement of HR Policies and procedures
• Prepare letter of employment, appraisal forms & exit interview
• Handle workers accommodation & dormitory issues
• Handle WICA and medical insurance claims
• Insurance Management – Ensure all insurance policies are valid, kept up to date
• Handle workers administration, on & off boarding
• Manage course registration such as coretrade, safety courses and other BCA/MOM requirements trainings for workers and professionals
• Handle & monitor attendance, leave and medical claims
• In charge of Payroll
• Handle e-filing of staff income tax return
• Manage Company asset eg. Biometric, Computers, Software etc.
• General / ad-hoc admin duties as assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty. Today, we are ranked #2 for AI and Computer Science by US News Best Global Universities; and #8 for Data Science and AI by QS World University Ranking.

A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow'. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

The College of Computing & Data Science (CCDS) invites applications for the position of Research Associate.

Key Responsibilities:

• Develop and maintain codebases
• Do experiments to measure and evaluate performance of cloud systems
• Read and write related academic papers
• Engage in and facilitate teamwork
• Co-supervise UG students
• Assist with administrative work, teaching, and research event arrangements

Job Requirements:

• A Master’s degree in Computer Engineering, Computer Science, Electronics Engineering or equivalent.
• Independent, highly analytical, proactive and a team player
• Excellent teamwork and verbal, written communication skills
• In-depth knowledge relevant to the project domain.
• Demonstrated capability to conduct innovative research.
• The ability and willingness to adapt and incorporate novel ideas and approaches in scientific industry.
• Demonstrated ability to formulate hypothesis and design effective experimental plans.
• Ability to design and implement new experimental methods.
• High-level expertise in the required experiment or modelling methods.
• Ability to initiate collaboration research in multidisciplinary team.
• Oversee and report project progress.
• Ability and willingness to work some flexible hours.
• Strong interest in systems research
• Strong programming skills in C++, Golang, or Rust and Python

We regret that only shortlisted candidates will be notified.

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty. Today, we are ranked #2 for AI and Computer Science by US News Best Global Universities; and #8 for Data Science and AI by QS World University Ranking.

A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow'. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

The candidate will work in Prof Ong’s Research Group, where cutting-edge research is carried out on a wide range of topics ranging across programming language (especially Bayesian statistical probabilistic programming), statistical machine learning, generative AI, and AI Safety.

Key Responsibilities:

• Manage own academic research and administrative activities. This involves small scale project management, to co-ordinate multiple aspects of work to meet deadlines.
• Carry out original research, including adapting existing and developing new mathematical models, scientific techniques and experimental protocols, and building software tools and carrying out empirical studies where appropriate.
• Write, publish and disseminate results, including give research presentations at meetings.
• Contribute and develop ideas for new research projects and for generating research income, and present detailed research proposals to senior researchers
• Act as a source of information and advice to other members of the group on scientific protocols and experimental techniques.
• Represent the research group at external meetings / seminars, either with other members of the group or alone.
• Assist the PI in mentoring, supervising and coordinating the activities of junior researchers and students of the research project.
• Assist the PI in research collaboration and coordinating activities with project partners and collaborators from other institutions.
• Work with industry and government partners to understand their research needs and formulate solutions.
• Contribute to outreach, communications and reporting as required to funders and stakeholders. Represent the research group at external meetings/seminars, either with other members of the group or alone.
• Help organise and actively participate in regular meetings and seminars within the group.
• Assist in raising research funds through grant applications.
• The postholder may have the opportunity to teach. This may include lecturing, small-group teaching, and tutoring of undergraduates and graduate students.

Job Requirements:

Essential Criteria

• Candidates must have a PhD (or be near completion) in Computer Science or Mathematics or Statistics with a strong background in one or more of the following: AI, machine learning, Bayesian statistics, programming languages, logic and algorithms, formal methods, probability and measure theory
• For senior research fellow role, candidates must hold a relevant PhD with significant track record of research excellence and substantial research leadership experience
• Strong publication record and familiarity with the existing literature and research in the field of statistical machine learning, and deep learning or large language models.
• Possess sufficient specialist knowledge, research skills and interests in statistical machine learning, and deep learning or large language models to work within established research programmes and contribute ideas and solutions.
• Ability to independently plan and manage a research project, including a research budget.
• Possess strong collaboration abilities in person, on paper and over electronic channels.
• Excellent communication skills, including the ability to write for publication, present research proposals and results, and represent the research group at meetings.

Desirable Criteria

• Experience of supervising staff.
• Experience of managing a research budget.
• Ability to raise research funds through making grant applications.

We regret that only shortlisted candidates will be notified.

The Opportunity:

• Exciting opportunity to work with one of the reputable, largest trade association for the world’s airlines
• 5 days work week (Office Hour) - Hybrid working available
• Location: Pasir Panjang
• $2700~$3000 (depending on experience)
• 6months Contract - can convert!

Duties:

• Perform accounts receivable or accounts payable tasks, as assigned in the Singapore Finance and
• Accounting regional hub, and ensure they are performed in accordance with the Financial Policies Manual
• (FPM) and the Financial Standard Operating Procedure (SOP)
• Perform month- and year-end closings as needed, in accordance with the International Financial Reporting
• Standards (IFRS). This will include the preparation of reconciliation reports and financial disclosure
• Perform fixed asset accounting and ensure accurate postings, especially at month-end.
• Perform Intra-Region Intercompany transactions including but not limited to VAT transfers, cash
• centralization, making or receiving payments on behalf of other office locations, dividend payouts, royalty
• charges and cost allocations. Ensure no intercompany mismatch at each month-end.
• Attend to daily bank transactions including but not limited to bank charges, and interest income and
• investment postings. Ensure completeness of SAP interface.

Requirements:

• Minimum Diploma and above, related to accounting
• Able to work in fast-paced environment + good communication skills
• Portray strong sense of teamwork
• Experience in shared service model is a plus
• At least 1- 2 years of relevant working experience will be advantageous
• Immediate availability will be advantageous

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected]

Eugene See
Direct Line: 8889 1296
EA License No: 91C2918
Personnel Registration Number: R21102460

Associate System Engineer / System Engineer (2 years contract renewable)

5 days, 8.30am- 5.50pm

Salary: $2800- $3000 (AE), $3500 (System engineer) + Allowance

Location: East, and clients site whenever required

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job scope:

• To provide support on maintenance project.
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is preferred.

Requirements:

• At least a Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• Must have at least 1-2 years of Server experience
• Able to work on scheduled standby on rotating weeks

Job Description

• Provide frontline services in areas such as scheduling appointments and collecting payments
• Provide financial counselling
• Perform departmental operations such as administration of clinic appointment resources and managing slots
• Support clinicians by preparing patients and consultation rooms
• Assisting in on-the-job training for new staff
• Participating in quality improvement initiatives
• Individuals should be organised and responsive and have effective communication and interpersonal skills.

Requirement

• Minimum N Level/O Level/A Level/NITEC/Diploma in any related course of study
• Customer Service experience is preferred but candidates without such experience are welcome to apply as training is provided

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Bridge Gap Services Pte. Ltd. is a boutique professional firm offering an extensive range of corporate business services including Accounting, Taxation, Administration, Corporate Secretarial, Human Resources placements, consultancy and advisory services to our clients.

We are looking for candidates with the right work attitude, willingness to learn and a high degree of integrity and professionalism to be part of our team.

Responsibilities:

• Manage and prepare full set of financial accounts across various entities and industries.
• Prepare Balance Sheet schedules & other supporting worksheets
• Prepare and file quarterly GST returns in compliance with GST regulations.
• Prepare and submit corporate income tax returns in compliance with regulatory deadlines.
• Coordinate and liaise closely with external auditors during audits.
• Follow up with clients on required documents and information.
• Conduct client office visits as required to review financial records, provide accounting support and advice.
• Manage and maintain accounting software.
• Provide peer-to-peer support, as needed
• Perform any other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma holders in Accountancy
• Sound accounting knowledge is essential.
• 1 to 2 years’ working experience, preferably in a similar environment.
• Proficient in MS Office applications.
• IT-savvy and resourceful.
• Conversant in English and Mandarin.
• Must be able to multi-task and operate within a multiple-client environment.
• Meticulous, with a great sense of urgency in meeting tight deadlines and is attentive to accuracy and details.
• A team player and yet able to work independently to meet all deadlines.
• Positive working attitude with pleasant and outgoing personality.
• Must be willing to work at various locations depending on client's requirements.

Interested candidates are invited to write in specifying their availability, current and expected salary to [email protected]

About Luzerne

With over 75 years of brand heritage in Singapore, Luzerne designs and produces bespoke quality tableware for some of the world’s most renowned restaurants, hotels and chefs. We are the pioneer in perfecting fine china without the use of animal bone ash. Our wholly-owned, fully-automated factory in Dehua is also the first in the world to be Halal-certified.

Luzerne’s legacy began in Singapore but extends far beyond its shores even to Dehua where the charming county has been conferred several accolades such as The World Porcelain City and National Civilized City Award (NCCA). Its kilns are also ceremoniously inscribed on the UNESCO World Heritage List.

Luzerne’s global presence in over 58 countries is supported by over 800 employees in 4 global offices in China (Shanghai, Xiamen, Dehua), and our headquarters in Singapore. The Luzerne experience can be enjoyed not only in Michelin-starred establishments but also in the skies with Singapore Airlines. It is the preferred brand with renowned hospitality chains.

The brand recently inaugurated the launch of The Luzerne, Singapore, a milestone project that took more than 2 years in the making by surmounting challenges of the Covid-19 pandemic. This was preceded by the opening of The Luzerne, Dehua in 2019.

Enthralled by what we have to offer? Come, join us in creating the Everyday Best experience and be part of this Singapore heritage!

Job Responsibilities:

• Develop and execute creative content for all brand initiatives, including:

o Product launches and new collections (photography direction, visual assets)

o Retail marketing campaigns (conceptualisation, design)

o Retail visual communications (product placement, display, and signage development)

• Maintain and evolve the Luzerne brand style guide.

• Stay up-to-date on industry trends and identify opportunities for brand innovation.

• Support the brand team with research and analysis on branding initiatives.

Skills & Qualifications:

• 2+ years of experience in branding or a similar creative role (a Bachelor's degree in Design, Communications, or a related field is a plus)

• Strong portfolio showcasing graphic design, visual communication, and storytelling skills.

• Excellent understanding of brand identity and brand development principles

• Strong written and verbal communication skills with the ability to collaborate effectively

• Ability to think creatively and translate concepts into actionable visuals

• Proficiency in design software (Adobe Creative Suite – Photoshop and Illustrator)

• Strong organisational and project management skills.

• Ability to work independently and as part of a team.

• Working knowledge of Adobe InDesign and WordPress content management system (CMS) is preferred

Are you looking for an exciting opportunity to join a dynamic team in a fast paced and challenging area? This is a unique opportunity for you to join Private Bank Credit Middle Office as a Project Associate where you will focus on the development, implementation and on-going support of Platform Modernization programs that build scalability to support Business growth, through designing and implementing efficient Operations processes, and redefine how Technology and systems can be leverage for the future Operations landscape .

As a Project Associate within the Credit Middle Office team, you will be responsible for the development, execution, and continuous support of strategic programs that cater to Business, Platform, and Regulatory requirements. Your role will involve conducting detailed analyses, formulating feasibility plans, and coordinating the delivery of results across various teams and departments. You will manage and report on progress using project plans and other reporting tools, and spearhead the implementation of business solutions and change management initiatives. The projects you handle will vary in size and duration, and will consistently aim at key objectives such as risk mitigation, process efficiency, technology enablement, and business development. As an Associate, you are expected to seamlessly integrate into our Credit Middle Office Team.

Job Responsibilities

• Drive project deliverables. Design, develop and establish key reporting standards. Consistently follow up on requests, tasks and assignments

• Own, deliver and execute tasks in a timely manner, manage and meet deadlines. Effectively prioritize workload and keep others informed of progress

• Update correctly and consistently the project reporting and documentation. Demonstrate attention to detail and consistently produce quality work

• Understand the project subject matter and context, including regulatory environment

• Take initiative in proposing solutions and “thinking outside of the box”, consider impact across business. Collect information proactively and re-evaluate solutions

• Contribute in meaningful and appropriate ways to meetings or calls. Chairing calls with various stakeholders (including but not limited to Legal, Lenders, Credit Risk) across different regions and drive agendas independently. Clear, concise and confident written and oral communications. Make results of own analysis understandable, enabling others to accept and buy-in to conclusions

• Build network and understanding in and outside of the Credit Middle Office team, across geographies

• Demonstrate a commitment to acquiring new knowledge and skills; seek to continuously improve standards of work, address opportunities for development

Required Qualifications, Skills And Capabilities

• Bachelor’s degree in any discipline

• Minimum 4 years of experience on business side project management & execution experience in highly complex Financial Institution and/or Management Consulting firm.

• Ability to learn and pick up new skills

• Dynamic, independent team player and self-starter who possesses strong interpersonal and communication skills in delivering exceptional client experience to multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency in a demanding and unpredictable environment.

• Detail-oriented and highly organized with strong proficiency and knowledge in digital tools such as Excel, Word & PowerPoint , JIRA, LLMs and Dashboarding

• Ability to think strategically, investigate and understand complex issues, problem solve and offer creative solutions and operate autonomously in a fast-paced environment

• Comfortable to work across different geography, time-zones and functions as there are coverage into APAC and EMEA regions and/or stakeholders

Preferred Qualifications, Skills And Capabilities

• Credit Middle Office experience or knowledge of Credit Risk within the Private Banking space

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=123526d7d0299e5e205bd02a5779b82d

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma and A Level
• No need experience , Training Provided
• Able to work 5.5 day Office Hours
• Able to commit for at least 1 year

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

• Provide financial advice and payment options to patients
• Assist with insurance claims and verification
• Manage financial records and patient documents
• Coordinate with medical staff for accurate billing info
• Address patient queries on medical bills or insurance coverage

Skills Needed:
Tech-savvy and able to use computer systems

Working Hours:
42-hour work week
11am - 8:30pm, flexible on weekdays/weekends

Salary:
$1700 - $3200/month (Depending on experience)

Additional Info:
No experience needed
Convertible to permanent role after 3 months

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

About Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected] complete details at

http://tinyurl.com/Associate-Mgr

• Position title : Audit Associate
• Location: Anson Road, International Plaza (Tanjong Pagar)
• Working Days: 5 days
• Working hours : 9 a.m to 6 p.m
• Salary : Up to $3500

Requirement

• At least Diploma
• 1-3 years accounts prefer with some audit experience

Job Scope

• Handling of accounting
• Accounting files and financial statements
• Carrying out audit process

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Office Hours/Shift

5 days work, 2 off days

42h per week

7am - 430pm ($12/h)

930am - 7pm ($12/h)

11am - 830pm ($12/h)

8pm - 730am ($16/h)

Job Description:

• Provide patients and visitors with direction and assist with their enquiries/requests at the Concierge counter

• Ensure smooth traffic flow at the lobby and at the driveway

• Ensure admitting patients are sent to the room as soon as possible

• Ensure discharging patients are fetched as soon as possible and coordinate limousine pick-up

• Liaise with florist and other departments for the offering of fruits/flowers gift/arrangement sets for designated patients

• Make specialist referral appointments for walk-ins

• Work with supervisors to ensure the assigned service stations are manned effectively

• Perform any other duties or undertake other responsibilities as assigned by Customer Service executive and above

Qualifications:

• Minimally GCE N/O Level
• Able to commit weekends and PH

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Configure semiconductor backend equipment.
• Align equipment/modules and perform vision alignment and calibration.
• Conduct machine checkout procedures.
• Provide technical support on-site, both domestically and internationally.

Requirements:

• Nitec in Engineering or equivalent.
• At least 1 year of relevant working experience
• Proficient in machinery automation, including electrical, servo, sensor, and pneumatic systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.

Job Requirements:

• Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
• Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
• A good team player with the ability to work and collaborate well with colleagues across all levels
• Passion to care for people and strong ability to empathize with patients from all walks of life
• Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 2 work sites under SingHealth Community Hospitals

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Green Link Digital Bank is looking for a dedicated Senior IT Governance Associate to support the development and implementation of IT governance frameworks. This role involves ensuring compliance with regulatory requirements and assisting in aligning IT initiatives with business objectives.

Responsibilities

• Act as Line 1.5 for IT Governance: Serve as the intermediary between the first line of defence (business units) and the second line of defence (risk management), ensuring robust IT governance and risk management practices.
• Support IT Governance Frameworks: Assist in the design and enforcement of IT governance policies, procedures, and standards to ensure effective IT management and compliance.
• Regulatory Compliance: Help ensure all IT activities comply with relevant laws, regulations, and industry standards.
• Risk Management: Assist in identifying, assessing, and mitigating IT-related risks to protect the bank's information assets.
• Strategic Alignment: Support the alignment of IT strategies with business goals to contribute to the bank's overall mission and objectives.
• Performance Monitoring: Help establish metrics and KPIs to monitor the effectiveness of IT governance practices and drive continuous improvement.
• Stakeholder Engagement: Collaborate with senior management, business units, and external regulators to ensure IT governance aligns with organizational needs.
• Review and Enhance IT Policies and Procedures: Regularly review and update existing IT policies and procedures to ensure they remain effective, relevant, and aligned with industry best practices.

Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant certifications are a plus.
• Experience: Minimum of 3-5 years of experience in IT governance, risk management, or a related field.
• Familiarity with IT governance frameworks.
• Strong analytical and problem-solving abilities.
• Good organizational and communication skills.
• Ability to work collaboratively in a team environment.

Please submit your application on https://smrtr.io/pmz6d. Applications submitted on MCF will be ignored.

About CyberArk
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

What you will do

Provide expert technical support for the company’s worldwide enterprise customers and partners. Maintaining the highest level of expertise throughout all company products, including integration of CyberArk products with 3rd party enterprise systems. Perform advanced analysis, troubleshooting, problem isolation of customers and partners issues and requests. Sustaining a high level of customer relations whilst managing multiple cases simultaneously. You will be joining a team of highly skilled technical specialists providing our global customers and partners with a 24/7 support service.

Responsibilities

As an Associate Support Engineer at CyberArk, your key duties and responsibilities will include:

• Troubleshoot and resolve complex, critical and sensitive support issues both over the phone, electronically and occasionally over remote sessions.
• Collaborate efficiently with your Support colleagues, both in region and globally.
• Escalate critical issues and roadblocks to the various available internal escalation paths.
• Transition product issues to Engineering and product enhancements to Product Management, tracking status to the customer regularly.
• Reproduce customer issues and, if needed, document solutions to known/common issues.
• Learning and accumulating knowledge on new technologies, and act as a multiplier.
• Availability to be on call after hours and on weekends on occasion.
• Diagnose and troubleshoot technical issues through documented procedures
• Responsible for the monitoring of incoming Calls/Emails and handle customer requests within the prescribed SLA
• Able to work in a competitive environment and meet the KPIs (Productivity, CSAT, TTC,IR,FR,KM, etc.)
• Compliant with Support Quality and Audit Policies, processes and procedures regarding Case handling, installations, escalations etc.
• Acting as a customer advocate, prioritizing and managing assigned cases and escalations in queue with little.
• To keep customers up to date with progress, manage expectations and to liaise with team members and management in an appropriate manner
• Able to multi-task, switch between tasks quickly; handle calls, emails etc.
• Take ownership and control of an issue and ask supervisor or SME assistance as needed to continuously improve the support service and maintain a high level of customer satisfaction
• Manage all assigned tasks and solve problems in a timely manner
• Engaging with the cross functional teams like enablement, escalations, operations and R&D to build, drive and improve tools and processes for quicker issue resolution.

What you need to succeed

• Any degree in I.T, Technology, CyberSecurity
• Knowledge of troubleshooting tools and technologies
• Strong written and verbal communication skills
• Excellent customer service skills that build high level of customer satisfaction
• Ability to multi-task and react to shifting priorities and balance department responsibilities.
• Demonstrate logical thinking, creative problem-solving approach and strong analytical skill.
• Knowledge of Windows OS and proficiency in Linux/*Nix OS
• Applicable technical and troubleshooting skills.
• Capable of understanding the technical aspects of a complex system
• Strong ability to troubleshoot issues and provide resolution
• Ability and desire to learn and work independently as well as in a team
• Ability to manage time well and meet multiple deadlines in a sometimes hectic environment

Responsibilities:

1. Portfolio Analysis:

- Conduct in-depth analysis of investment portfolios, assessing performance metrics and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. Market Research:

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. Client Interaction:

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. Asset Allocation:

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. Due Diligence:

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

- Prepare comprehensive reports outlining investment recommendations and associated risks.

6. Regulatory Compliance:

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. Performance Reporting:

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Analyze performance metrics and make recommendations for optimizing portfolio performance.

8. Relationship Management:

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

- Collaborate with internal teams, including financial advisors and risk management, to enhance client satisfaction.

9. Technology Utilization:

- Leverage financial software and tools for data analysis, risk assessment, and portfolio management.

- Stay current on advancements in financial technology to enhance operational efficiency.

10. Continual Learning:

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

Qualifications:

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Client

Our client, a leading bank among the top three in Singapore, is looking for research ops to join the Group Transformation team. Blending art and science, employing design thinking and experimentation to build innovative solution that revolutionize how people live, work, and play. The Team is passionate about creating a joyful banking experience and having fun while they do it!

Job Type: 1-year contract/ subject to extension based on performance

Work Location: Central

The Role:

This unique opportunity within the Experience Strategy Team allows you to significantly impact the Bank's customer experience by driving Customer Obsession across six key markets (Singapore, China, Hong Kong, Indonesia, India, and Taiwan). You'll design, deliver, and continuously improve qualitative research training programs that empower staff to understand customer needs and drive impactful change.

Your Impact:

• Empower Bank Staff: Design and deliver engaging qualitative research training across six markets, managing the entire process from onboarding (teams in the program, includes briefing and scope of the teams’ research objective) to post-training support, including managing external trainers.
• Drive Research Excellence: Introduce and implement new qualitative research approaches, providing training where needed and ensuring best practices are adopted. This includes effective stakeholder management and project delivery.
• Showcase Success: Support the organization of events and communication strategies to highlight valuable customer insights across the bank. Data-Driven Decisions: Provide support for program data tracking and Reporting

Skills & Experience:

• Degree in Social Sciences in Sociology, anthropology, Business/Marketing/UX research.
• Minimum 5 years of experience in qualitative or UX research, demonstrating a proven ability to uncover customers' underlying motivations and needs.
• Proven experience in training and facilitating workshops for diverse audiences.
• Excellent communication and presentation skills, with the ability to engage and inspire learners and manage stakeholders.
• Proficient in PowerPoint, Excel, Figma, proactive, innovative mindset; comfortable adapting to fluid situations and embracing challenges.

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Overall: To grow your business(es) profitably and leave it (them) in better

shape than when you took them over.

To grow existing businesses to full potential, in addition to expanding and launching new disciplines. Key is to drive revenue and profit growth by maintaining high conversion rates.

The key responsibilities are

- Profit

• Responsible to operating profit level for designated business units / teams

- Business Development

• Maintaining our client contact network
• Assist Managers and teams in key account development
• Lead client presentations / proposals, pitching for PSAs
• New business development initiatives
• Lead in Account Management focus across all Page Personnel disciplines, locations ie build strong relationships
• Driving appropriate activity levels

- People

• Be seen as the “centre of excellence” for day to day recruitment issues
• Communicate team vision and goals
• Provide support, guidance, expertise to managers and consultants
• Manage headcount
• Manager, consultant feedback, training and development needs
• Training of staff + mapping out their career paths

- Support / Business Management

• Ensure that monthly processes / procedures are actioned by Managers
• Develop effective working relationships with Group Services functions

- Marketing / Advertising

• Ensure teams implement / execute annual divisional marketing and advertising plan
• Actively involved in client entertainment, luncheons, seminars, networking forums

- Budgeting / Business Planning

• In conjunction with Director, responsible for putting together annual budget for area of responsibility
• Design a structured business plan & communicate it to the team

- Recruitment / Consulting

• Actively involved in doing senior executive level recruitment assignments, selling retainers, etc
• attend monthly Board meeting as required
• other projects as required by your Director

Key Performance Areas

- Financial

• Year on year revenue / profit performance
• Revenue / profit performance against budget and quarterly reforecasts.
• Cost control
• Level of client paid advertising (print and online)
• Productivity - increasing revenue per fee earner
• Maintaining / increasing permanent fees levels
• Contracting (where relevant)
• Maintaining / increasing number of temps / contractors
• Maintaining / increasing margins

- People

• Centre of excellence on day-to-day recruitment issues
• Maintaining low staff turnover
• Career and succession planning within the team
• Internal relationships with other divisions, offices, functions, international operations
• Generate a high level of passion, energy & enthusiasm
• Demonstrate absolute integrity and ethics in all activities
• To ensure each member of the team feels valued. Ensure they have work and meaning in the career with Page Personnel

- General

• Promotion of company vision, values and culture
• Ambassador for the business
• Promoting a quality approach in everything we do
• Contribution at board meetings
• All month end processes completed in accordance with company polic

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C