• Singapore Based (Woodlands)
• 5 days work weeks (Monday to Friday or Tuesday to Saturday), Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Salary: $5,000 - $6,500
• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education; or equivalent with 12 years related laboratry experience (Masters & PhD preferred)
• Career Progression Opportunities

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

about the company
our client is a global supplier of technology and services for innovation solutions.

about the job

• leading a team of export control officers across APAC region.
• implementation of global strategies and policies in accordance to export control and sanctions law.
• implement national and regional directives in accordance with global standards.

skills and experience required

• min. 5-7 years of relevant working experience
• strong knowledge in export control and sanctions compliance accordance to EU and US.
• strong leadership experiences.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244)

The Business Risk team

Our team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management.

At the heart of our young and dynamic team is a growth mindset. The non-silo culture allows our team to openly bring up questions and ideas to the leaders. In turn, our leaders are dedicated to helping our team nurture their skills and grow in their careers. During peak periods, our team work closely together and support one another to bring value to clients in a timely manner. The team primarily works with clients in the financial services industry and projects may entail cross-border collaboration with other GT member firms and international travel.

The role

As a Business Risk manager, you will be a key important member of the team, committed to support the management team in developing and growing the business risk services practice, and help to build and maintain relationships with clients and play a key role in the successful delivery of services to our clients. You will be responsible for organising and overseeing the various types of projects including internal audits, risk management and regulatory compliance projects and manage a team of senior and junior consultants. In addition, you will be supporting the growth of the department through some business development work. This role offers a great variety of work, autonomy, client contact and Partners’ direct interaction and coaching to the seniors and junior staff.

Responsibilities include:

• Perform risk assessments on key business activities and determine the scope of review, in conjunction with the clients’ senior management
• Plan the engagement/ audit approach and prepare the work program and oversee the delivery of the engagement/ audit from planning to completion, including performance of review of the team members’ work
• Actively participate in issues discussion with client key stakeholders and seek to understand the broader impact of the issues/gaps identified in the engagements/ audit reviews
• Prepare the draft and final written reports covering the audit findings (control issues/gaps) and propose corrective action plans including obtaining agreed actions plans from management
• Listen to client needs and apply collaborative critical thinking to solve complex client problems and lead clients’ presentations with senior managements
• Coach, mentor and train staff and assist in the management of the overall engagement including plans, budgets and schedules
• Develop clients’ portfolio, by supporting business development, practice management and thought leaderships activities

Qualifications and requirements

• Recognized Bachelor's or Master's degree in Accounting, Finance, Business or other related field
• At least 5 – 7 years of relevant professional experience gained in internal audit, or risk/compliance in commercial or in a big public accounting firm
• Professional qualification (CPA, CA, CIA) is highly preferred
• Demonstrated good industry knowledge in financial services/banking, oil and gas, and others
• Proven knowledge of internal audit standards (IIA) and good understanding of processes, risks and controls
• Knowledge in data analytical tools, IT general and application controls is desirable
• Flexible mindset, with a creative approach and ability to think out-of-the-box
• Process-minded, organized, with an eye for detail and excellent analytical skills
• Ability to work independently, be highly motivated and a team player
• Strong written and verbal communication and presentation skills
• Fluent in English, Mandarin, both oral and written
• Excellent client management and communications skills
• Experience working under high pressure and in a fast pace environment
• Willingness to travel on overseas assignments

Business development managers play a crucial role in the success of an organization. These professionals generate new sales leads, negotiate client pricing, and forecast sales revenue, all to support one of the most important business development manager responsibilities — helping organizations maximize their profits.

Specific Responsibilities

It includes the following:

1.Creating development plans and forecasting sales targets and growth projections

2.Identifying market opportunities through meetings, networking and other channels

3.Meeting existing and potential clients and building positive relationships

4.iaising with colleagues to develop sales and marketing strategies

5.Preparing financial projections and sales targets

6.Attending events such as exhibitions and conferences

7.reparing sales presentations and participating in sales meetings

8.Producing reports for management

9.Training business developers and sales colleagues

Working in a client’s business or in an office.

Technical Skills and Competencies

1. Interpersonal skills.

2.Communication skills.

3. Collaboration Skills

4. Negotiation & Persuasion skills

5. Project Management Skills

6. Research & Strategy

Job Responsibilities:

1. Team Leadership: Lead the core business engineering team, continuously improve team capabilities, allocate technical resources effectively, foster innovation, and ensure the team adapts to industry and company growth needs.

2. Problem Solving: Proactively identify and analyze complex, long-term critical infrastructure issues, develop and implement effective solutions, mentor subordinates, and establish both long-term visions and short-term execution plans.

3. Cross-Department Collaboration: Exhibit excellent project management and organizational coordination skills, drive cross-department collaboration, actively overcome obstacles, and ensure project goals are achieved on time and with high quality.

4. Technical Foresight: Maintain sensitivity to cutting-edge industry products and deep technical research, lead the team in architecture design, technology selection, and overcoming challenges, promoting technological innovation in compliance with industry standards.

5. Customer Focus: Build and lead a customer-centric organization, ensure effective communication both internally and externally, focus on delivery results, and enhance customer satisfaction.

Job Requirements:

1. Professional Background: Possess a background in computer science or related fields, with over 10 years of experience in technology development and architecture for large and medium-sized internet products.

2. Rapid Learning: Capable of quickly learning and understanding new technologies, adapting to new changes, and having excellent foresight and sensitivity to technology and planning.

3. Team Management: Have at least 5 years of experience managing teams of no less than 30 people, possess cross-department collaboration skills, and have achieved significant results in technology and business.

4. Upward Management: Possess upward management capabilities, a positive attitude, a sense of responsibility, and entrepreneurial thinking, able to solve problems in high-pressure environments.

5. Communication Skills: Excellent written and verbal communication skills, able to effectively convey complex technical concepts and strategies, and implement team training programs.

6. International Perspective: Possess an international perspective, able to work in a multicultural environment, and have cross-cultural communication and collaboration abilities.

Join us and leverage your extensive experience and technical depth to propel our company to the next stage of growth in software development, internet, and blockchain technologies. Apply now to make a significant impact and lead our exceptional team to new heights.

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

This is an exciting opportunity for someone who would like to work with commercial and corporate bankers to lead commercial and corporate insurance banking solutions for their clients

• Develop and manage bancassurance partnerships with corporate clients, ensuring alignment with business objectives.
• Drive sales performance to achieve revenue and profitability targets through tailored insurance solutions.
• Cultivate strong relationships with bank partners, fostering collaboration and training to enhance insurance product knowledge.
• Analyze market trends, client needs, and competitor activities to identify growth opportunities.
• Oversee the onboarding process and provide continuous support to corporate clients for seamless service delivery.
• Collaborate with internal stakeholders to customize products and improve operational efficiency.
• Monitor compliance with regulatory standards and ensure adherence to company policies.
• Prepare regular reports on sales performance, market analysis, and partnership metrics for senior management.
• Provide leadership, coaching, and motivation to bancassurance team members to drive results.

about the company

My client is a leading provider of data center solutions, seeking a highly experienced Client/Customer Success Manager to manage their portfolio of client accounts based in Singapore. This role is pivotal in maintaining strong relationships with key clients, ensuring service level agreements (SLAs) are met, and providing high-quality customer experiences across all touchpoints.

about the job

• Serve as the main point of contact for data center clients in Singapore, ensuring seamless communication and effective resolution of any client concerns.
• Oversee client contracts, ensuring adherence to SLAs, timely delivery of services, and ensuring full client satisfaction.
• Collaborate with internal teams to ensure the smooth execution of data center operations, maintenance, and any related services as per the client’s needs.
• Proactively monitor client accounts, ensuring timely payment collection, managing invoicing, and addressing any billing-related inquiries.
• Conduct regular client reviews and meetings to assess service performance and address any potential areas for improvement.
• Identify opportunities to enhance client satisfaction and retention, including up-selling and cross-selling additional services and solutions.
• Provide feedback to internal teams and participate in continuous improvement initiatives to ensure the highest standards of service delivery.
• Support the Regional Head in driving business strategy and goals for the Singapore market.

skills and experience required

• 6 to 8 years onwards of experience in a client success, customer relationship, or account management role, ideally within the data center, IT infrastructure, or technology solutions industry.
• Strong understanding of data center solutions, with the ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
• Proven ability to manage multiple clients and projects simultaneously, with excellent organizational and prioritization skills.
• Experience in managing service contracts, SLAs, and payment processes.
• Outstanding interpersonal skills, with a client-focused mindset and strong problem-solving abilities.
• Proficiency in using CRM and other customer management tools.
• Ability to thrive in a fast-paced, dynamic environment and manage stakeholder expectations effectively.

Company Overview

CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies.

Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management.

As part of CITIC Securities (SSE: 600030, SEHK: 6030), China’s leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China.

CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit www.clsa.com.

Position Description

The Relationship Manager (RM) is a key member of the team within Wealth Management, working with HNW / UHNW / Family Offices / EAM clients, leading corporates as well as institutional banks will bring you closer to success and fit within the department. You will have strong knowledge in insurance and trusts, investment (FX, equities, bonds, structured notes, options, futures, margin trading), capital markets and financing, and familiar with preparing credit proposals and on-boarding process for clients. You are a team player and possess the instinct to identify new business opportunities.

Key Areas of Responsibilities

• Maintain good relationship with the existing HNW / UHNW / Family Offices / EAM clients.
• Develop business for wealth management clients in generating revenue through secondary and primary broking activities. Scope of work includes account opening, CDD & KYC, product roadshow, project pitching, clients visit in Greater China (if necessary) as well as ad-hoc projects.
• Provide trading and dealing services, including Singapore, Hong Kong and overseas equities, fixed income, futures, commodities and 3rd party products, also provide post-trade review and data analysis to key clients.
• Participate in internal and external business development activities, discover innovative and popular financial product and raise request to product team.
• Support Wealth Management team to promote company’s professional image.
• Possess strong integrity, compliance sense, willingness to learn and progress.
• Participate internal and external business development activities.
• Support Wealth Management team to increase company’s brand, product awareness among different clients and market share and penetration.
• Assist dealing and IT department in performing relevant system testing and system rollout.
• You will be a part of a result-oriented team and enjoy strong management support from leadership and also middle / back office.
• Result-oriented with strong initiative and drive to succeed.
• Customer-focused and able to work under pressure.
• Work closely with the product specialists and investment advisors to manage and develop clients’ portfolio, and assist in the growth of the business.
• Be responsible for ensuring in-depth credit assessment for new and existing clients.
• Be involved in day to day business meetings and communicate with clients to solve enquiries on an ad-hoc basis.
• Explore compatibility and bring new clients on-board to expand your portfolio.

Requirements

• Degree or above (Business / Finance / Engineering discipline) with at least 4 years of working experience.
• Result-oriented with strong initiative and drive to succeed.
• Customer-focused and able to work under pressure.
• Ability to build and maintain strong working relationships with local sales representatives’ experience in providing witness services for account opening.
• Possess strong business network with Greater China clients in Singapore, and have good connections with clients who are interested in investing in overseas financial products.
• Excellent communication, interpersonal and relationship skills.
• Good command of written and spoken English.
• Must be proficient in spoken Mandarin, particularly in product offering concepts and explanation to Greater China clients.
• Proficient in written Mandarin communications to clients if necessary.
• Possess CACS 1 & 2 certifications, and the relevant CMFAS licensing.

CITIC CLSA may collect personal data from you for purposes relating to your engagement with the Company, including human resource management and other business and internal / external compliance purposes. Any personal information and /or data collected and held by the Company may be used by the Company or transferred (whether within/ outside Hong Kong) to any other parties within the Company, subsidiaries and affiliates of the Company, internal or external service providers, or any other relevant parties including governmental or regulatory authorities, for the above purposes.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

Responsible for requirement analysis and strategy optimization of Big Language Model, responsible for data quality and model effect, and working with multiple teams such as evaluation and R & D to improve model effect.

Responsibilities:

1. Collaborate with business teams to integrate ByteDance self-developed LLM into new and existing product offerings and services; identify room for improvement of Global Seed LLM from studies of user behaviors and feedback.

2. Collaborate with technical teams to precisely define the data requirements necessary for aligning Large Language Models (LLMs) across global markets.

3. Develop methodologies for data acquisition and production, while also monitoring costs and assessing the effectiveness and efficiency of these processes. Ensure data quality is maintained at high standards and continually enhances processes based on both quantitative and qualitative feedback.

4. Evaluate the impact of data production tools on the effectiveness and quality of data production. Work closely with technical teams to enhance both the quality and effectiveness of these tools.

Qualifications

Minimum Qualifications:

1. Solid understanding of alignment and related approaches, such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF)

2. Minimum of three years of experience as a product manager for algorith-driven products or features, or as an algorithm engineer

3. Proficiency in English (spoken and written).

Preferred Qualifications:

1. A strong interest in both LLMs and human behavior/experience/wellbeing. Must be an enthusiastic learner. This position is not suitable for individuals who find reading papers and books to be tedious.

2. Collaborative team player who knows how to assertively advocate for their ideas without being overbearing. Skilled in maintaining attention to detail while staying focused on prioritized goals and the bigger picture.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the company

Our client is a global organization that specializes in testing and measurement solutions.

about the job

Reporting to the Director of Tax, you will be working in a team of 6 to support the business in providing tax advisory and planning support. You will mainly be involved in tax advisory where coverage includes corporate tax, indirect tax, cross border transactions, tax incentives and transfer pricing across the European entities.


skills and experience required
You should ideally possess a bachelor degree in Accountancy and come with minimally 6 years of experience in a tax advisory & planning capacity, you should also come with regional experience. You will be an independent learner with strong communication skills and have the confidence when engaging with senior stakeholders.

To apply online please use the 'apply' function, alternatively you may contact Francine at francine.wong(@)randstad.com.sg (EA: 94C3609/ R22104071)

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Job Responsibilities :

• Develop and implement plans for data center migration.
• Supervise the procurement process for new servers and network infrastructure.
• Coordinate and manage data migration and verification activities.
• Establish a new server room in compliance with Green Book standards.
• Execute migration of Wireless and Wired LAN, WirelessSG, and WAN systems.
• Mitigate operational disruptions during the transition period.
• Ensure adherence to security protocols and industry regulations.
• Perform additional tasks related to IT setup and support as required.

Job Requirements:

• Minimum of 5 years of experience in ICT Project Management or IT Infrastructure Projects, with a focus on data center relocations.
• In-depth knowledge of data center operations, network infrastructure, and servers.
• Preferred certifications: ITIL, CISSP, PMP, or equivalent.
• Proficiency in Green Book standards for server room setup.
• Exceptional project management capabilities.
• Proven experience in risk management and mitigation for IT projects.
• Strong communication skills for effective collaboration with diverse stakeholders.

Location : Alexandra

Salary: S$6,000.00 - S$8,000.00

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Principal Responsibilities

• Work with Senior Portfolio Manager to develop, implement and execute investment strategies.
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits.
• Research new investment ideas, building investment thesis or models.
• Hands on trading and execution.

Qualifications/Skills Required

• Bachelor or Master degree
• Experience with in a selected asset class, product, or region, demonstrating ability to develop, implement and execute investment strategies.
• Good communication skill to ensure efficient and smooth team collaboration

About The Company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities

• Review Client Services’ corroboration of clients’ sources of wealth and funds.
• Review of account opening procedures and documentation, as well as review of transactions monitoring for high-risk customers (ECDD/PEPs).
• Conducting compliance reviews relating to Anti-Money Laundering Customer Due Diligence/Know-Your-Customers and transactions monitoring (“AML CDD/KYC/TM”) related reviews to identify any potential money laundering and recommend filing of STRs where applicable.
• Communicate effectively with relevant stakeholders for the purpose of conducting AML CDD/KYC/TM reviews.
• Provide compliance advisory on Anti-Money Laundering/Countering Financing of Terrorism regulatory requirements.
• Performing investigations on suspicious transactions escalated or compliance issues or violations reported to Compliance where necessary.
• Assist and coordinate in regulatory requests related matters.
• Coordinate and conduct training to relevant stakeholders (including front office) in relation to AML CDD/KYC.
• Monitor regulatory changes and update policies and procedures, including dissemination to relevant staff/department.
• Prepare and ensure timely submission of management reports to Senior Management, Board of Directors and Head Office.
• Coordinate AML-related training programs to ensure all employees are aware of compliance responsibilities and company policies.
• Conduct risk assessments and identify potential areas of compliance vulnerability and provide recommendations for improvement.
• Serves as liaison between the company and regulatory agencies. Collaborate with internal and external auditors during compliance reviews.
• Review the AML CDDQs submitted by clients and complete the AML CDDQs requested by counterparties.
• Verify and upload internal/external watchlists, along with risk scores, to the NICE Actimize SG Compliance List.
• Review and update the ML/CFT Enterprise Wide Risk Assessment periodically.
• Assist in other reviews / task / projects as necessary.

Job Requirements

• Proficient in written and spoken English
• Microsoft office and familiar with AML/CFT rules and requirements
• Minimum 6 years’ experience in compliance, AML CDD/KYC/TM
• A good Degree or professional qualification in Accountancy, Banking or Finance.
• Additional diploma in AML-related is a plus.
• Possess good interpersonal and communication skills
• Good team player

Job Description

Identify new business opportunities including trends and dynamics via industrial expertise and strong business insights.

Maintain relationship with existing partners to keep a fluent communication.

Conduct contract negotiation and renewal with customer.

Any other duties as assigned by general manager/head of operation

Requirements

• Strong leadership quality and driven individual
• Passionate in wealth management and solutions
• Greet interpersonal skills and enjoys people interaction
• Bachelor’s degree

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

We’re Building the Future of Capital Markets; enabling entrepreneurship,
job creation, financial inclusion, and economic resilience

As Asia's largest licensed digital securities exchange for alternative investments, Alta is at the forefront of building critical capital market infrastructure. We believe that access to capital markets are pivotal in all economies, we recognize that our role in building this critical infrastructure goes beyond facilitating trades; it paves the way for entrepreneurship, job creation, financial inclusion, and economic resilience, fostering a brighter future for emerging markets and economies.

Empowering Private Markets: Through our Digital Exchange, we enable the tokenization and digital custody of alternative assets. This end-to-end solution simplifies and expedites the trading of smaller asset blocks, ultimately facilitating access and liquidity in private markets.

Innovative Financial Ecosystem: Our journey has seen us transition from securities trading and distribution of comprehensive products, including equities, private credit, funds, and asset-backed securities (“ABS”) (representing Real World Assets ("RWA") like whiskies, wines, art, watches, and real estate) to include fund management and digital custody services.

As the only integrated securities exchange, brokerage, and fund management group with the necessary regulatory licenses and a proven track record in Southeast Asia, we are actively exploring new channels and partnerships to extend our impact to entrepreneurs and investors globally.

Established in 2016 and headquartered in Singapore, Alta operates offices globally. We welcome energetic and creative individuals to be part of this ambitious journey with us.

About The Role

We’re looking for analytical and passionate people to join our proven team as Operations Manager, based in Singapore. This role involves overseeing and optimizing operational processes related to custody and trade settlement, taking the lead on projects to enhance efficiency, and maintaining strong relationships with both internal and external stakeholders to ensure seamless operations in the financial domain.

Some Of The Key Responsibilities Include

• Establish, manage and control operational processes across custody and trade settlement for Alta’s businesses in Singapore and Malaysia.
• Managing and driving projects. The Senior Operations Manager will lead and drive cross-functional projects and new initiatives, in addition to recurring business-as-usual (BAU) tasks.
• Lead and own key relationships with internal and external stakeholders across various functions including technology, compliance, etc.
• Oversee daily processing of trades and ensure on-time settlement of all trades (across financial products including Equity, Fixed Income, and others) - this also includes processing of Corporate Action Events and product life cycle.
• Manage post-trade settlement functions such as processing of trade instructions, ensuring instructions are communicated properly, relaying trade status back to clients and troubleshooting of trade queries and issues.
• Undertake process and system enhancements to achieve optimum productivity and process efficiency
• Ensure full compliance to all policies and regulations; manage and ensure effective service delivery to internal and external clients.
• Ensure smooth and efficient settlement and custody processes and documentation, liaising with counterparties and custodians for any trade mismatches, failures/issues to ensure fast and effective resolution.
• Lead and manage a team in a regional capacity, demonstrating strong leadership skills and fostering collaboration.

About You

• At least 5 years of experience in a securities/banking-related role
• Experience working for a smaller fintech or startup is a big plus as this role spans across a lot of areas and the candidate will need to deal with ambiguity.
• Good knowledge of securities operations workflows, custody procedures, settlement processes
• Understanding of product parameters, policies, guidelines and regulatory requirements on domestic and global market operations
• Product knowledge of financial securities
• Experience in driving initiatives and change implementations
• Excellent interpersonal and client-servicing skills
• Effective communication skills with proficiency in writing and presentations
• Adaptable and resilient, strong problem-solving skills, and intellectually inquisitive
• Great team player, and willing to learn

If you are interested, please send your resume to jobs@alta.exchange

This role require to run mid-size projects, while helping with the tracking of the Core Banking portfolio.

- Experience does not have to be huge; few years in delivery area with project management responsibility should be enough)

- Responsibility for project portfolio tracking (where candidate was accountable for group of projects in terms of their dashboarding etc) would be a bonus

- Critical: scripting or programming skills at the level allowing to write simple programs (i.e. Python or Excel VBA) and be able to retrieve data from JIRA, enrich it and visualise

o Typical use case

 Extract list of STORIES from JIRA to Excel and write Excel VBA script, which uses JIRA APIs, to add number of defects and number of test cases linked to each story

 Or: extract list of defects and write the Excel VBA script, which (using JIRA APIs) reads the number of times a defect changes status from IN PROGRESS to READY FOR UAT

- Very nice to have: some basic data analytical skills

o Typical use case:

 Extract data from JIRA and use Excel’s Power Query or – even better – Power BI to clean the data and create typical project dashboards (burn down charts, cumulative charts etc)

• Provide frequent and timely research insights on macro-economy and prioritize follow-up on their inquiries as there are new company, macroeconomic, geopolitical developments.

• Stay abreast of financial market trends, economic indicators, and industry developments.

• Monitor and analyze industries and markets to source for suitable investment opportunities and timely provide expert advice on investment recommendations and articulate investment thesis, risks, and payoff for each recommendation， especially Hong Kong and US market.

• Handle global company and sector research to contribute to the decision to stock selection and portfolio construction.

• Provide opinions on the outlook for equities pertaining to existing and potential investment portfolios which includes providing key and pertinent market drivers from top-down and bottom-up perspectives.

• Produce detailed analysis reports for each stock or fixed income covered and regularly update their recommendations for internal use.

• Provide weekly analysis summaries for high-conviction stock for all sectors.

• Pro-actively contribute to the investment process to both reduce transaction costs and identify alpha opportunities. Gather and disseminate market, sector, and product information to provide actionable investment ideas and implementation strategies.

• Any relevant ad hoc duties as assigned.

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Required skills and qualifications

• 3 or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 20% of the time