Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Job Title: Stage Manager

Key Responsibilities

Production Leadership:Oversee all stages of production from initial planning to final performance, ensuring all elements align with the creative and technical vision.
Act as the main point of contact for directors, designers, and department heads, coordinating effectively to maintain artistic integrity and operational efficiency.

Crew Management:Direct and manage the backstage crew, assigning roles, overseeing cue execution, and ensuring adherence to safety standards.
Lead technical rehearsals, manage performance cues, and support cast and crew to achieve peak performance.

Technical Proficiency:Collaborate closely with lighting, sound, and set design teams to coordinate timing and technical elements with precision.
Leverage extensive knowledge of theater technology, including stage equipment, lighting, and sound systems, to anticipate and address technical challenges in real-time.

Communication & Scheduling:Develop and manage detailed rehearsal and performance schedules, making necessary adjustments for production needs.
Ensure timely and clear communication across departments through call sheets, rehearsal notes, and performance reports.

Crisis & Contingency Management:Prepare for potential issues and establish contingency plans to handle unexpected challenges swiftly and effectively.
Implement and enforce safety protocols, maintaining a secure environment for all cast and crew members.

Key Requirements:

Professional Experience: Minimum of 5 years as a Stage Manager in professional theater, concerts, or large-scale events.

Technical Skills: In-depth understanding of stage equipment, lighting and sound systems, cue management, and tech troubleshooting.

Leadership: Demonstrated ability to lead, motivate, and organize crew and performers with a calm, composed demeanor.

Adaptability: Proven experience in handling live performance challenges and maintaining focus under high-pressure situations.

Singapore Institute of Directors (SID) is Singapore’s national association for company directors. Formed in 1998, its mission is to uplift the directorship profession and champion good governance. Its membership comprises board directors, company leaders, and professionals with an interest in corporate governance. A Governing Council guides the direction and work of the organisation, and SID Committees comprise industry professionals, academics and corporate governance experts.

The Accreditation & Professional Development team, which you will be a part of, oversees the development of accreditation frameworks and tools, as well as SID’s professional development curriculum. The team supports the strengthening of SID's positioning in the market as a thought leader for all things directorship and/or governance, and a standard bearer for good governance.

As part of the work, you will report to Vice President, Accreditation & Professional Development. Your role will also include working with SID’s Accreditation & Professional Development Committees, the SID Executive Team, eco-system partners, and any other relevant committees or working groups as assigned by the CEO.

Scope of Work

You will support the Vice President, Accreditation & Professional Development primarily in the following areas:

1. Competency Framework and Standards Development

• Maintain existing frameworks and standards related to SID Accreditation which include the following:

1. SID Director Competency Model.
2. SID Accreditation Framework (Examination and Qualification Pathways).
3. SID Disciplinary Framework.
4. Mutual Recognition Agreements.
5. Micro-credentialing for Speciality Directorship Badges.

2. Assessment Platform and Question Bank Management

• Lead in assessment technology matters, e.g., remote proctoring systems, digital badging, item banking, preparatory courses etc, to support SID members in their accreditation journey.
• Work with Subject Matter Experts to deepen and expand Accreditation Question Bank based on SID Board Director Competency Model. Apply sound item development principles in alignment with educational measurement best practices.
• Develop a pool of item developers and faculty for the purpose of sustainable question bank maintenance and content development.
• Develop the data analytic capability of the accreditation team for the purpose of optimising accreditation and competency related data.

3. Accreditation & Credentialing Operations

• Manage a team of 2 Accreditation Executives and have operational oversight for all accreditation related activities including point-of-contact queries, service interventions, project management and quality assurance. Accreditation related activities include examinations, professional registry, issuance of digital credentials / post nominals.
• Synergise the accreditation framework and work with Head, Professional Development to curate the required professional development support for candidates pre and post accreditation.

4. Secretariat Duties

• Provide secretariat duties to SID Committees and/or Chapters including supporting the agenda and activities of the Committee and/or Chapter.
• Support SID in the strengthening of any internal functional processes, e.g., in preparation or compliance to ISO Certification.

Requirements

• Degree in Psychology / Education / Learning & Development or equivalent.
• 3 to 5 years of working experience, with at least 1 year experience in developing assessments, certifications or maintaining exam operations.
• Prior knowledge and experience in the implementation and management of remote assessments, (preferably for adult courseware of an institute of higher learning, educational or professional body) will be an advantage.
• Possess competencies in project management, standards setting and product development for training related products or programmes.
• Familiarity with JASP or SPSS will be advantageous.

Other Requirements:

• Customer service focus
• Strong attention to detail and excellent organisational skills
• Proactive and self-directed, able to work under pressure and meet deadlines
• Strong influencing and problem-solving skills
• Proven ability to build and maintain strong internal and external working relationships

Note: Only shortlisted candidates will be notified. Salary will also be offered based on qualifications and experience.

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.
• Able to read, write and communicate fluently in both English and Chinese are strongly preferred as this role is required to deal with clients.

Reporting To

• Team Head

Responsibilities:

• Define the trading product features of crypto assets including spot and derivatives (CFD) independently and produce the product requirement documents. Collaborate with cross-functional teams to design the scalable trading functions with combination of existing traditional trading products together for further development for various markets.
• Design the crypto financing product from scratching 0 to 1 such as staking & earn through deep interaction with third-party partners to deliver the product with good user experiences.
• Lead end-to-end product implementation process and collaborate efficiently with engineering, QA and other relevant multiple teams to deliver the project completely as scheduled.
• Deep dive into industry trends and the needs of customers, identify the innovations or new features for our trading & financing product enhancement.
• Set key metrics and achieve product goals through product function iterations based on data analysis, competitor research and product performance improvement.

Requirements:

• At least 5+ years in end to end product design and management in FinTech, FX or Securities ,and Web3 industries, especially with knowledge in Tech and Crypto Trading Products.
• Bachelor’s degree or above in Computer Science, Mathematics ,Finance relevant fields.
• Passion for working in a startup environment, strong resilience and adaptability of fast pace and changes of the Fintech/Web3 industry.
• Excellent communication skills and strong product ownership, work closely with cross-functional departments and influence corresponding stakeholders for alignment.
• Strong problem-solving skill , data driven and strategically thinking about product development and market trends.
• Exceptional communication and interpersonal skills, with bilingual proficiency in English and Chinese to effectively manage Chinese-speaking stakeholders.

Key Responsibilities:

1. Strategic Planning and Execution:

• Develop and implement marketing strategies to promote the company’s immigration services, such as visa assistance, consultancy, and legal support.
• Align marketing efforts with business goals, focusing on lead generation, client acquisition, and retention.

2. Content Creation and Management:

• Oversee the creation of content tailored to the target audience, including blogs, brochures, videos, and guides related to immigration laws, processes, and success stories.
• Ensure content is compliant with industry regulations and culturally sensitive.
  

3. Digital Marketing and Lead Generation:

• Manage and optimize the company’s online presence, including website SEO, paid advertisements, and social media platforms.
• Develop and execute email marketing campaigns targeting prospective clients.
• Use analytics tools to track the effectiveness of digital campaigns and improve ROI.
  

4. Client Engagement and Brand Building:

• Build trust and credibility by highlighting client success stories and reviews.
• Organize webinars, workshops, and Q&A sessions on immigration-related topics to engage potential clients.
  

5. Market Research and Insights:

• Conduct market research to understand the target audience’s needs, preferences, and pain points.
• Monitor industry trends, competitor strategies, and changes in immigration laws to adapt marketing approaches.

6. Partnership Development:

• Establish partnerships with educational institutions, employers, and recruitment agencies to broaden the company’s client base.
• Negotiate sponsorships and affiliations with relevant organizations.
  

7. Event Management:

• Plan and execute promotional events, such as fairs, expos, and information sessions, to reach a broader audience.
• Represent the company at industry conferences and networking events.
  

Qualifications and Skills:

Education:

• Diploma in Marketing, Business Administration, or a related field.
• Knowledge of immigration laws and procedures is an advantage.

Experience:

• Proven experience in marketing management, preferably within the immigration, legal, or consulting industry.
• Experience in digital marketing and lead generation strategies.
  

Skills:

• Strong understanding of target demographics, particularly immigrants and international clients.
• Exceptional communication and interpersonal skills.
• Proficiency in marketing tools (e.g., Google Analytics, CRM software, SEO tools).
• Data-driven approach with an ability to analyze metrics and make informed decisions.
• Creative thinking and adaptability to evolving market demands.
  

Preferred Attributes:

• Familiarity with immigration laws, visa categories, and procedures.
• Multilingual abilities to cater to diverse clientele.
• Passion for helping people achieve their immigration goals.

The main responsibilities include:

• Project coordination

• Stakeholder communication

• Change management and training

• Monitoring and tracking progress

• Documentation and reporting

Key Responsibilities:

• Assisting in planning and scheduling project timelines, tasks and deliverables

• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow

• Maintaining and organizing project documentation, including plans and business requirements

• Preparing status reports and presentations for management

• Developing training resources with the vendor’s support

• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications

• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features

• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls

• Helping users resolve issues with the product by following the FAQs guide

• Escalating unresolved issues to senior staff or business teams when necessary

• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates

• Maintaining accurate records of all communications and resolutions for future reference

• Working with other team members, supervisors or departments to ensure efficient service operations

• Experience with change management for implementation of new systems and/or customer engagement

• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail

• Proficiency with basic computer skills

• Strong listening skills and empathy

• Project management skills will be an added advantage

• Ability to work in a fast-paced environment

• Strong time management and multitasking abilities

• Knowledge of Singapore Government procurement and governance processes will be an added advantage.

• Knowledge of design thinking and workshop facilitation will be an added advantage.

As the Senior Channel Sales / Business Development Manager (CCTV), you will be responsible for driving the sales of VIGI CCTV product range through the company's channel partners islandwide of Singapore and drive growth and expand our market presence in the CCTV sector.

Job Descriptions:

• Develop, execute and implement strategic business development plans and campaign to achieve sales targets and expand our customer base in the VIGI CCTV market.
• Cultivate, manage and maintain new and existing relationships with clients and key channel partners to drive sales of VIGI CCTV products and ensure high levels of customer satisfaction and retention.
• Develop and implement sales strategies and campaigns to achieve revenue and growth targets
• Identify new channel opportunities through market research, networking and secure new partnerships to expand the distribution network
• Monitor market trends and competitor activities to identify new product and service opportunities
• Collaborate cross-functionally with marketing, product, and technical teams to support the go-to-market strategy
• Analyse sales data and provide insightful reporting to the business
• Collaborate with the marketing team to create targeted campaigns that promote our CCTV solutions
• Conduct presentations and product demonstrations to prospective clients, showcasing the benefits and features of our offerings
• Attend industry events, trade shows, and conferences to represent the company and network with potential clients.

Job Requirements:

• Min. 2 years of experience in channel sales or business development, preferably in the CCTV or security technology industry
• Proven track record of building and maintaining successful channel partnerships, business development, exceptional communication skills
• Deep technical understanding of CCTV systems, security technology, systems and solutions
• Excellent communication, presentation and negotiation skills
• Ability to work independently and as part of a team to achieve sales targets
• Good analytical and problem-solving skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Responsibilities

· Accomplish Backend Sales and Booking Budgets set by BU

· Manage the Sales and Booking forecast accurately and to align with BU

· Analyze and map out Customers' Tester platforms against Devices Type and EndApplication

· Provide an update on major customers' Tester platforms against Devices Type and End Application upon investigated.

· Understand customers' business direction and industry market trend via testers' install map and investment plan.

· Explore what types of future Devices customers will be focusing on for the next3 years

· Generate monthly progression reports and review with BU

· Progressively increase Backend Business (Cellcia, Prober) MS through New Devices, Penetration or Development and Legacy Replacement

· Create Strategy to counter New Devices customers in their next business expansion

· Create New Business Strategy to attract customers on 'Legacy Tool Replacement' promotion

· Conduct Monthly review meeting between BU and Region to align goals according to GT35 goal and realize business plan

· Increase New or Sustainable Business for Backend Customers by potentially raising ASP and MPR with according to GT35 goal

· Create and drive upgraded strategy and tactics to increase ASP or Profit (MPR)in the next business expansion

· Conduct Monthly review meeting between BU and Region to align GT35 goal and realize business plan

· Strengthening Operational Readiness

· Provide timely update with respects to BEOL information in terms of market situation, customers' FCST, VOC and issues via CALL reports to BU/Region

Requirements

· Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA Australia or equivalent
• External audit experience of minimum 10 years or more in a mid-tier or large accounting firm
• Experience in handling a portfolio of listed clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment
• Strong working knowledge of PCAOB standards, IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Team Introduction

The User Growth (UG) team is responsible for the growth of TikTok's international short video products. We help develop customized growth strategies for the products and utilize various marketing, product, and data analysis techniques to achieve business growth goals. The UG team maintains and optimizes a range of product growth strategies, such as paid advertising and organic user acquisition, and skillfully applies them to various businesses to drive growth. Additionally, when new growth opportunities are identified, we create new solutions to help businesses achieve breakthroughs. By joining the UG team, you will be responsible for the growth of products with billions of users and gain hands-on experience in cutting-edge growth practices.

Job Description

- Responsible for developing growth strategy and media KPIs around user retention, target audience, and channel mix

- Execute quantitative analyses of data that translates into actionable insights for growth team as a whole

- Manage segments of larger corporate initiatives both on an on-going and ad-hoc basis while collaborating with XFN teams and stakeholders

- Analyze and deliver key insights on competitive landscape of mobile industry

- Develop and own dashboards to monitor overall marketing channel performance

- Explore channels for new growth marketing opportunities, including both performance channels and other possibilities

- Formulate new business models and make strategic recommendations on how to best optimize existing opportunities

- Work in conjunction with the in-house production team to drive creative development and execution

- Advise on best retargeting and reengagement strategy focused on churned users

- Closely collaborate with cross-functional and international teams across Content & Programming, Product & Engineering, Brand, and Data Analytics to develop new growth opportunities

Minimum Qualifications

- 5+ years of strategic planning, management consulting, or investment banking experience

- Experience performing research and in-depth data analysis to develop business strategy

- BA/BS degree

- Experience in building the go-to-market strategy for a fast growing mobile application or product

Preferred Qualifications

- Experience in building marketing campaigns for user acquisition and brand awareness objectives

- Ability to multi-task, manage multiple projects simultaneously, and promptly change priorities based on business needs

- Strong understanding of international market trends

- Passionate about social media and short video products

- Experience working with international partners in different time zones

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Innova Bio-Medical Pte Ltd is a Singapore-based subsidiary of Innova Medical Group, Inc., under Pasaca Capital, Inc, USA. Innova specializes in diagnostic medical devices and services designed to improve global health outcomes. The company focuses on screening, testing and diagnostics for various health conditions, including infectious diseases such as COVID-19. With its headquarters in Pasadena, CA, Innova has successfully delivered millions of COVID-19 test kits to England and continues to expand its presence globally.

Role Description

This is a full-time hybrid role. The Assistant Sales Manager will be responsible for managing day-to-day sales operations, building and maintaining client relationships, and achieving sales targets for the company’s portfolio of diagnostic medical devices. This role provides the flexibility for some remote work while being primarily based in Singapore.

Key Responsibilities

1. Develop and implement sales strategies to achieve business objectives.
2. Identify and engage potential clients and distributors in target markets.
3. Manage a portfolio of accounts and maintain strong client relationships.
4. Provide after-sales support to ensure high customer satisfaction.
5. Monitor sales performance and prepare regular reports for management.
6. Collaborate with internal teams (Marketing, Operations, Regulatory) to support client needs and ensure timely product delivery.
7. Stay updated on market trends, competitor activities, and healthcare industry developments.

Requirements

1. A Bachelor's degree in Business, Marketing, Healthcare or a related field is required
2. Minimum 3-5 years of experience in the healthcare industry, preferably in medical device sales
3. Proven experience in Sales Management, Client Relationship Management, and achieving Sales Targets.
4. Strong communication, negotiation, and interpersonal skills.
5. Ability to work independently and collaboratively in a fast-paced environment.
6. Knowledge of diagnostic medical devices and their applications in healthcare.

Logistics Manager responsibilities include:

responsible for the overall supply chain management.

organizing and monitoring storage and distribution of goods.

Strategically plan and manage logistics, warehouse, transportation and customer services

Direct, optimize and coordinate full order cycle

Liaise and negotiate with suppliers, manufacturers, retailers and consumers

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

Arrange warehouse, catalog goods, plan routes and process shipments

Resolve any arising problems or complaints

Supervise, coach and train warehouse workforce

Meet cost, productivity, accuracy and timeliness targets

Maintain metrics and analyze data to assess performance and implement improvements

Comply with laws, regulations and ISO requirements

Requirements and skills

Proven working experience as a Logistics Manager

Record of successful distribution and logistics management

Demonstrable ability to lead and manage staff

Proficient in standard logistics software

Excellent analytical, problem solving and organisational skills

Ability to work independently and handle multiple projects

BS in Business Administration, Logistics or Supply Chain

• Location: CBD
• Salary: $6000 - $7500
• Comfortable with start up environment

Responsibilities:

Digitalization Solution Planning:

• Develop comprehensive design proposals and system plans tailored to the specific needs of each operational unit.
• Collaborate closely with stakeholders to identify requirements and design effective solutions that align with organizational goals.

User Requirement Analysis:

• Evaluate digitalization projects and clarify user requirements through in-depth analysis and collaboration with users and IT project teams. Ensure that solutions meet user needs and enhance operational efficiency.

Progress Tracking:

• Monitor project progress at various stages, ensuring timelines are met and milestones achieved.
• Control team progress and overall process efficiency to drive successful project outcomes.

Cross-Departmental Coordination:

• Coordinate project operations across departments, fostering collaboration and synergy among diverse teams.
• Assess actual resource allocations and optimize resource utilization for project success.

Risk Management:

• Identify potential risks and issues affecting project delivery.
• Implement quality control measures and propose mitigation plans and solutions to address challenges proactively, ensuring project success and minimizing disruptions.

Communication and Documentation:

• Prepare presentations and documents for project progress reports and relevant meetings.
• Communicate project updates, milestones, and outcomes effectively to stakeholders, fostering transparency and alignment.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in project management, preferably in digitalization or system implementation projects.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job title: Regional Account Manager

Reporting into: Head of International Sales

About the Company

DCD is a unique marketing services company – DCD has been publishing content and running events exclusively for the data center industry since 1998. They are regarded as a trusted source of information for over 8 million site visitors and 385,000 opt-in data center professionals around the world who regularly interact with the platform.

The Role:

As Regional Account Manager you will be responsible for delivering substantial revenues, selling integrated and multi-channel sponsorship packages to new and existing clients across the Middle East and APAC.

You will be responsible not only for offering tailored integrated solutions to our existing customer base, but also to map and grow those accounts by region, segments and/or product lines.

You will be expected to sell across our digital and F2F product suite. Including the leading live events series (F2F) which attracts over 10,000+ delegates a year, as well as a leading suite of digital marketing products.

Responsibilities:

• Create a sales plan for the designated sales territory
• Your key focus will be within the Middle East and APAC regions, however you may also be asked to look after global accounts and collaborate with sales teams in other geographies to ensure we provide the best solution
• Generate sales through development and maintenance of tactical and strategic relationships with clients
• Understanding your client’s explicit business needs and requirements in a fast-moving market is essential to the role, and therefore you will need to keep up to date with industry news and trends and apply your consultative sales skills to ensure we offer the most suitable solutions to each client
• Provide a high level of customer service at all times, ensure you are in regular communication with your clients by having bi-weekly or monthly campaign calls in collaboration with the client success team
• Have weekly catch ups with the client success team to track progress of your clients’ campaigns
• Write great proposals, using the available DCD sales resources and the information gathered through client research and interaction
• Ensure all leads and contacts are followed up in a timely and professional manner.
• Carry out effective research and preparation for your calls and meetings – use the knowledge of our industry experts within Conference Production and Editorial teams when required
• Log accurately all activity on Salesforce
• Meet your sales targets and work in line with the KPIs
• Support and work in collaboration with the Account Managers, Customer Success, Marketing, Conference Production, Channel Managers, Finance and Operations teams
• Develop your data center industry knowledge to better support your client base
• Attend industry and company events when required

Skills, experience and personal attributes:

• A minimum of 3-5+ years sponsorship sales experience from events and media background
• Ability to sell multi-channel/integrated campaigns
• A consultative sales process in handling complex briefs, responding with considered and creative solutions. Proficiency in SPIN Selling or 'GROW' sales method/process would be preferable.
• High standard of interpersonal skills, professional confidence and tenacity
• Good organisational and time management skills: essential to handle the workload of managing multiple complex accounts
• Strong sense of customer service and client management
• Excellent communication skills; ability to communicate technical information to all audiences
• Demonstrable proficiency in proposal writing, handling multiple stakeholder meetings, running presentations and objection handling
• Proficient with Google Suite preferable but not essential, and ideally Salesforce
• University educated or equivalent
• Able to travel to designated events and business travel globally

Interested? Please click apply now or you may email to our consultant, Laura Denholm directly at [email protected] today!

EA License No.: R22108421

Agency License No.: 11C4388

Responsibilities:

• Develop and maintain NEA/SEA commissioning guidelines for data center equipment and mission-critical systems.
• Manage commissioning processes and consultants.
• Conduct onsite reviews, audits, and optimize commissioning processes, KPIs, and standards.
• Lead commissioning resources to meet project standards and timelines.
• Review commissioning workflows, reports, and performance across Asia projects.
• Support implementation of global digital commissioning platforms and tracking tools.
• Manage relationships with Commissioning Consultants to align with project needs.

Requirements:

• 5 years’ experience in engineering/commissioning within DC and mission-critical environments.
• Knowledge of ASHRAE, CIBSE, and BSRIA commissioning codes.
• Expertise in MEP systems and commissioning from Level 0 to 6 for 24x7 facilities.
• Consultant and owner-side project experience preferred.
• Strong written, verbal, and communication skills; regional language skills advantageous.
• Project Management training/qualification is a plus.
• Willingness to travel.

Roles & Responsibilities：

1. As the general manager of the company, fully responsible for the operation and management of the company, and directly accountable to the board of directors;

2. Responsible for formulating the overall strategic development plan of the company and supervising its implementation, fully achieving the company's development goals;

3. Responsible for the development of the company's business, expanding industries, products, and markets, and increasing market share;

4. Responsible for exploring and planning new business segments, new business models, new development paths, etc., and implementing them in the company to promote the healthy, stable, and sustainable development of the enterprise;

5. Responsible for the comprehensive management of the company's institutional process construction, human resources development, financial and operational control, etc., to enhance the level of enterprise management and ensure safe and orderly operation.

Qualification：

1. Bachelor's degree or above from a well-known university both domestically and internationally;

2. Having more than ten years of work experience and at least five years of management experience as a deputy general manager or above;

3. Having work experience in the edible agricultural products industry such as edible oils and grains, with stable customer resources and upstream and downstream channels;

4. Have professional knowledge and skills related to international trade, and be able to directly apply them to work;

5. Strong achievement motivation and entrepreneurial desire, strong communication and coordination skills, leading the team to develop together;

6. Fluent in Chinese reading and writing.

We are seeking an Manager, Risk to join our Palm business. The ideal candidate must bring a proven track record of successfully leading a team in the realm of Commodities risk management. The role involves comprehensive oversight of risk across commodity, FX and counterparty credit exposure.

Responsibilities

• Lead and manage commercial and market risk management for Apical’s palm oil processing, trading and distribution businesses - including, but not limited to price, forex, credit and counterparty risk
• Strengthen and manage the trading & market risk control interface with the traders and related functions including execution, middle office, and finance
• Oversee the daily monitoring of risk limits (position, VAR, drawdown etc) as well as manage reporting of P&L, including business analysis and commentaries on the P&L drivers
• Strengthen processes relating to daily P&L preparation to monitor business performance and ensure its accuracy, including improving current VAR implementation
• Drive improvement of risk management processes including review of current risk policies and implementing new digital systems where appropriate.

Job Requirements:

• Degree in Accounting and professional accounting qualification
• Have at least 10 years regional strategic financial management experience from similar or agri/commodities companies
• Possess strong business acumen and strong commercial sense
• Demonstrated business partnering skills and good teamwork
• Experienced in developing and managing policies for risk related to commodity trading including price, FX, counter party and credit risk

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

Amazon’s SG Consumables team is looking for a talented Vendor Manager for our Baby & Beauty categories . Our vision is to transform how our customers in Singapore shop grocery. We will achieve this by delivering a tech-led, seamless shopping experience for our customers. We will combine relevant selection, high quality, great availability and value, with convenience through ease of ordering and speed of delivery to win customers trust.

In this role, you will seek to redefine how customer shop grocery in Singapore, building a best in class shopping experience for Baby & Beauty products. You will be the main point of contact with Brands for the Fresh channel and will deal with top management of large brands as well as small manufacturers. You will be a passionate customer and category advocate within Amazon; possess strong negotiation and analytical skills, together with proven commercial knowledge and experience. The ability to effectively prioritize and multi-task is a must, together with excellent project management skills and laser sharp attention to detail.

Key job responsibilities
- Create and implement the overall business strategy for their vendors' business including managing vendor negotiations and peak periods.
- Take a pivotal role in the Fresh business, helping to define and drive our strategy.
- Act as the ‘business owner’ for their vendors' business, possessing a complete understanding of internal and external variables that impact the business and P&L, this entails owning forecasting, monitoring and reporting on the business.
- Manage selection through strong vendor relationships, including assessing market procurement conditions, recommending terms, and implementing procurement strategies.
- Be responsible for the following areas of business management: promotional campaigns, support to in-stock management (in close relationship to our supply chain management team), product management, quality management and vendor performance communications.
- Monitor and research industry and competitive trends to make the Amazon offering the best for the customer.

BASIC QUALIFICATIONS

- Knowledge of Excel and extracting data through varied reporting tools in order to drive and influence business decisions
- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
- Bachelor's degree
- Experience with financial analysis and P&L ownership

PREFERRED QUALIFICATIONS

- Experience in vendor negotiations, pricing and promotion, inventory management, and product development
- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in e-commerce

We are assisting our client, an established healthcare organization, in searching for an experienced Hospital Operations Manager to join their team. The manager will collaborate with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.
• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.
• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.
• Supervise the claims processing team to ensure accurate and timely submissions to the agency
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyse claims data to identify trends and areas for improvement.
• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.
• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audits for staff on data protection policies and best practices.
• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.
• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.
• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.
• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.
• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility.
• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.
• Assume other responsibilities relevant to the position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

Overall Job Purpose

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with the OSM Thome, and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies.

KEY RESPONSIBILITIES AND DUTIES

Daily Operations

• Responsible for implementing and maintaining a safe, cost-effective and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.

• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.

• Advise Masters/Chief Engineers and Ship Staff on

· Cargo & tank/hold

· Port operations

· Anchoring & mooring operations

· Technical/Engine room operations

· Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system (BASSnet), monitor the status and act on overdue items.

• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.

• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)

• Liaise with Principals regarding Vessel safe operations.

Shipboard inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report is to be completed and left onboard. Following inspections needs to be conducted during these inspections

• Prepare a Vessel Visit Executive Summary for each Shipboard attendance

• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.

• Prepare weekly, monthly, bi-annual, quarterly management

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.

• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.

• Follow up on closure of deficiencies noted during inspections.

• Incident / Accident / Crisis Management & investigation

• Member of Emergency Response Team.

• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.

• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.

• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.

• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.

• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and

• Monitoring.

• Evaluate & document Off- Hire records (Planned as well as unplanned).

• Stores Supply & Budget Planning.

• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.

• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.

• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.

• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.

• Approve invoices for payment.

• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.

• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.

• Arrange and follow up repairs and services.

• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.

• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.

• Prepare docking report

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency

• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

· Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships

· Candidate who are deemed technically competent and without shore experience will be considered.

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.
• Able to read, write and communicate fluently in both English and Chinese are strongly preferred as this role is required to deal with clients.

Reporting To

• Team Head

Key Responsibilities:

• Develop and execute innovative community engagement strategies across multiple social media platforms（e.g. telegram）to foster brand awareness and drive user acquisition.
• Plan, organize, and promote community-driven events, including webinars and AMAs, to strengthen community participation and engagement.
• Serve as the brand’s ambassador and thought leader within the local crypto and Web3 communities, enhancing visibility and credibility.
• Collaborate closely with product teams to relay valuable community insights and feedback for continuous improvement.
• Cultivate a supportive and positive community atmosphere by addressing concerns, resolving issues, and driving user growth.

Requirements:

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum of 3 years of experience in community management, social media, or customer engagement within the crypto and Web3 sectors.
• Proven success in building and nurturing vibrant online communities, fostering inclusive and meaningful interactions.
• Strong strategic and creative thinking skills, with the ability to promote engagement and brand awareness while ensuring compliance with industry regulations.
• Exceptional communication skills in both English and Chinese, with the ability to articulate complex concepts in a clear and concise manner.

Job Description

• Manage process of exchange, collaboration and coordination of BIM data with consultants, contractors and other stakeholders;
• Manage and develop BIM protocol, standards and content (library);
• Conduct in-house BIM training;
• Manage processes, implementation, best practices and techniques of BIM and related tools;
• Actively promote advanced and innovative BIM-based methodologies towards integrated practice;
• Provide internal BIM consultancy for projects within the firm;
• Creates & manages Project BIM Execution Plan, Projects SOPs and BIM Implementation Plan;
• Established and assist project teams in documentation process and workflows.
• Chair/ lead BIM coordination and clash detection meetings;
• Monitor and ensure quality control and quality assurance between BIM Models.

Job Requirements

• At least 6 - 7 years’ experience working in lead position on BIM projects for BIM Manager position;
• Well-versed in Singapore BCA BIM e-submission (Corenet X) process, requirements and guidelines;
• Excellent knowledge and experience in Autodesk Building Design Suite software including Revit, Navisworks and Dynamo;
• Diploma/ Degree in Architecture/Structure/Mechanical or its equivalent with minimum 5 years of relevant experience;
• At least 3 years of experience working in lead position on BIM projects for BIM Manager position;
• Proficiency in parametric design tools, Rhino, Grasshopper, Revizto is an advantage;
• Well-versed in Singapore BCA BIM e-submission process, requirements and guidelines;
• Excellent knowledge and experience in Autodesk Building Design Suite software including Revit and Dynamo;
• Completed BCA Academy’s BIM Modelling and BIM Management would be an added advantage.