IT Project Manager | AGILE | Digitalization

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration package: Basic Salary + AWS

Join our innovative team as an IT Project Manager, where you will play a crucial role in driving digital transformation initiatives. We are looking for a dynamic individual with a passion for leading projects and a deep understanding of Agile methodologies.

Job Responsibilities:

Strategic Planning and Coordination:

• Develop detailed business cases for projects, outlining objectives, benefits, and risks.
• Ensure projects align with business needs, delivering on cost, duration, and quality parameters.
• Collaborate with cross-functional teams to facilitate effective project execution.

Procurement:

• Oversee the procurement of digital systems, ensuring timely acquisition and implementation.
• Collaborate with vendors and internal stakeholders to optimize the procurement process.

Project Management Methodologies:

• Assess and apply project management methodologies, with a strong emphasis on Agile practices.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

Risk Management:

• Identify potential project risks and assess their impact on organizational goals.
• Formulate and implement mitigating measures to address identified risks.

Stakeholder Engagement:

• Actively engage and motivate key partners, fostering collaboration for successful project outcomes.
• Communicate project progress, challenges, and achievements to stakeholders at various levels.

Budget and Scope Management:

• Contribute to budget management, risk assessment, and project scope definition.
• Monitor project financials and timelines, making adjustments as necessary.

Job Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 3 years of relevant working experience as a Project Manager.
• Strong presentation skills, both written and verbal, to positively influence key partners

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J45549" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hours: Monday – Friday (9am – 6pm)
Location: Buangkok
Salary: $5,700 - $6,600

Job Responsibilities:

• Oversee the development of the overall framework for casework and counselling of residents in the Hostel, budgeting & expenditure according to objectives of the department
• Develop sustainable structure and pathways for staff development and progression (together with Division Head and Corporate Services)
• Ensure staff understanding and aligned practice with the overall philosophy, and provide supervision & guidance for staff
• Oversee casework management and community engagements in the Hostel
• Provide guidance for crisis management & management of complex cases
• Provide direction and guidance on inter departmental and divisional collaboration for the purpose of rehabilitation
• Oversee and conduct family intervention whenever appropriate and necessary for recommended cases
• Networking and liaison with external agencies, by developing network with community agencies and establish collaborative relationship with their key personnel in the rehabilitation and community reintegration of the residents.
• Support professional development and provide support to staff through working closely with the Head, Practice & Service Development and HR
• Attain the Department goals and ensure they are aligned with Division goals.

Requirements:

• Degree in Social Work with at least 5 years of experience in direct social work practice or similar setting
• Managerial / Team leading experience.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Position Title: Operation Manager

• Location: Lentor
• Working Day: 5 day work week
• Working Hours: 9am-6pm
• Salary: $4,000-$5,500 (Depends on Experience)

Job Scope:

• Ensuring the business operates within the company's mission statement
• Design and build our operations infrastructure
• Design and implement operations workflow processes and improvements
• Ensure order processing and execution is done seamlessly
• Ensure effective planning and execution of operations
• Analyze statistics
• Provide development and improvement in the short term and long term operations performed
• Cost and defects tracking
• Involvement in day-to-day operations
• Manage a team of operational staff from dispatch to warehouse

Requirement:

• 5-10 years’ experience in operation management in F&B/Retail/E-commerce/FMCG environment

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Position: Warehouse Executive

• Location: Lentor
• Working Day: 5 day work week (including weekend shifts and PH)
• Working Hours: 8am to 5.30pm & 10.30am - 8pm (Shift)
• Salary: $2,500 to $3,000

Job Scope:

• Design and implement an inventory tracking system to optimize inventory control procedures.
• Examine the levels of supplies and raw material to determine shortages.
• Document daily deliveries and shipments to update inventory.
• Prepare detailed reports on inventory operations, stock levels, and adjustments.
• Evaluate new inventory to ensure it’s ready for shipment.
• Perform daily analysis to predict potential inventory problems.
• Order new supplies to avoid inefficiencies or excessive surplus.
• Analyze different suppliers to obtain the best cost-effective deals.

Requirement:

• At least 1 year(s) of working experience in the related field is required for this position.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Location: Pioneer
Working hours: Mon to Fri, 8:30am – 5:30pm
Salary: $3500 - $4000

Responsibilities:

Collections

• Channel your expertise in collecting payments from clients. You’re the whisperer who turns overdue accounts into harmonious settlements.
• Make those collection calls with finesse, balancing assertiveness with empathy, navigate delicate conversations and build bridges.

Financial

• Dive into accounts receivable aging reports. Identify overdue payments, follow up, and ensure timely resolution.
• Reconcile customer accounts, uncover discrepancies, and resolve billing disputes.

Invoicing

• Generate and dispatch invoices promptly, ensuring clients receive accurate bills.
• Handle incoming payments via checks, electronic transfers, or credit cards.

Reporting

• Prepare financial statements, highlight accounts receivable status, trends, and opportunities.
• Collaborate with management to strategize based on data-driven insights.

Client

• Communicate with clients via phone, email, provide exceptional service, answering inquiries, resolving issues, and ensuring client satisfaction.

Requirements:

• Minimum of 5 years in accounts receivable, with a proven track record of successful collections.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Position Title: Brand Executive
Location: Lentor
Working Day: 5 day work week
Working Hours: 9am-6pm
Salary: $3,000-$4,500 (Depends on Experience)

As a brand coordinator, you will play a pivotal role in executing brand strategies, media buying co-ordination and influencer marketing.

Job Scope:

• Agency day-to-day co-ordination and collaboration with cross functional teams for brand consistency.
• Established media connections – Malls, OOH, DOOH and radio preferred.
• Ensuring creative visual and copy quality in communication with all stakeholders across allocated channels.
• Leading brand consistency of creative abiding by brand guidelines.
• Conduct market research and competitor analysis to identify market trends, customer needs,and opportunities for growth.
• Execute branding strategies with end-to-end alignment.
• Identify and build relationships with top-tier influencers and content creators.
• Plan and execute strategic influencer campaigns, including content collaborations, brand ambassador programs, and sponsored activations.
• Negotiate and manage contracts and agreements with influencers, ensuring mutually beneficial terms and deliverables.
• Monitor and analyze campaign performance, track key metrics, and provide regular reports and insights to internal stakeholders.
• Oversee new and ongoing marketing and advertising activities.

Requirement:

• Proven 2-3 years of working experience in brand co-ordination with agency in Singapore
• Understanding of Singapore media market.
• Well aware of ATL and BTL.
• Up to date with latest trends and marketing practice.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Overall Function

Group Audit is an independent function within NETS Group that provides an objective assurance and risk advisory role. The primary purpose of the role is to provide an independent and objective audit service to NETS Group based on a systematic risk-based approach to ensure key risks in the organization are identified, recommended controls / action plans discussed, agreed and reported to senior management in a timely manner.

Group Audit reports directly to the NETS Group Board on all audit related matters. The Board is assisted by the Audit and Risk Management Committee (ARMC) in fulfilling its oversight responsibilities for the financial reporting, internal control, risk management system, compliance framework and the audit process.

Key Responsibilities

• The Audit Manager conducts and where required supervises the audit to ensure NETS meets its financial, operational and compliance objectives from planning to report finalization and participates in issue follow-up
• Works closely with the Data Analytics team and business units in the implementation of continuous auditing/monitoring

Audit Planning

• In Audit Lead capacity, sets the overall audit objective, scope and approach. Prepare and draft the audit planning memorandum
• Establish audit work programs to effectively evaluate business and operational processes, based on best practices and regulatory requirements
• Participate in business process analysis, assessment of risks and evaluation of control design
• Identify possible areas feasible for the use of data analytic tools for more complete testing

Audit Fieldwork

• Lead and ensure adequate supervision over the execution of audit fieldwork to ensure proper evaluation of the design and effectiveness of the key controls and assessment of residual risk
• Monitor the audit progress and perform review on the work performed by team members
• Guide and coach junior team members
• Ensure stakeholders are kept informed of the audit progress and issues arising

Audit Reporting

• Discuss, agree and ensure factual accuracy of audit issues with relevant management
• Provide practical recommendations (based on industry best practices, regulatory requirements) on mitigating actions on the identified risks
• Responsible for accurate, quality and timely reporting
• Prepare and draft final audit report

Audit Issue Follow-up

• Ensures audit issue follow-up is adequately and timely performed and documented

Requirements

• Degree in Accountancy, Finance, Business or equivalent, preferably with CIA and CAMS qualification
• Minimum 6 years of external/internal audit experience, preferably with AML expertise
• Sound knowledge of internal control concepts and auditing techniques
• High level of integrity, drive and sense of urgency
• Ability to work independently and in a team environment with strong interpersonal and collaboration skills
• Excellent verbal and written communication skills with the ability to lead meetings
• Strong analytical and report writing skills
• Experience in the use of data analytics tools for audit review such as IDEA, ACL and data visualization tools e.g. Tableau
• IT Audit experience with understanding of application controls will be an added advantage

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $2500 - $3300
Working days: 5 days(3 weekdays + 2 weekends)
Working hours: Tues, Wed & Fri: 2.30 pm to 9.30 pm; Sat & Sun: 8.30 am to 6.30 pm
Locations: Serangoon(HQ), Bukit Timah, Tampines(Coming soon)

Responsibilities:

1) Reception

• Handle parents’ enquiries (phone/walk-ins)
• Prepare registration forms and assist parents with registration
• Collect payments when required
• Orientate new students who have just joined
• Provide support and adhere to deadlines
• Assist with the Principal's ad-hoc tasks as required

2) Administrative

• Maintain proper records and ensure data accuracy for the Centre's administrative system
• Update parents’ & students’ particulars in the system
• Follow up with payment reminders when required
• Prepare resource booklets (worksheets) to be mailed out
• Inform respective teachers about make-up students for the day
• Schedule Diagnostic Consult appointments for students & parents with teachers

3) Housekeeping

• Prepare the centre’s classrooms at the start of the day (i.e., general sanitisation)
• Stock up the pantry/snack bar

4) Other ad-hoc administrative duties

Requirement:

• Min 1 year of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Provide full spectrum of Human Resource support
• Maintain accurate HR database and up-to-date employee records in personal files. Prepare, update, maintain and file all HR/Admin related documents
• In charge of training administration. Compile or administer training courses and update training courses
• Work pass applications (Work permit, SPASS, EP)
• Assist in preparing employment contract for new hires/contract renewal, confirmation letters and acceptance letter for resignation, work pass application
• Assist in travel arrangements and visa
• Assist in candidate interview arrangement
• Support company events
• Any other adhoc duties as assigned from time to time

Requirements

• Candidate must possess at least GCE ‘O’ Level with relevant experience
• At least 2 years’ of relevant working experience
• Strong command of oral and written English
• Proficient in Microsoft Office applications and strong interpersonal skills
• Meticulous, self-motivated and independent
• Full time position

• Provide full spectrum of Human Resource support
• Maintain accurate HR database and up-to-date employee records in personal files. Prepare, update, maintain and file all HR/Admin related documents
• In charge of training administration. Compile or administer training courses and update training courses
• Work pass applications (Work permit, SPASS, EP)
• Assist in preparing employment contract for new hires/contract renewal, confirmation letters and acceptance letter for resignation, work pass application
• Assist in travel arrangements and visa
• Assist in candidate interview arrangement
• Support company events
• Any other adhoc duties as assigned from time to time

Requirements

• Candidate must possess at least GCE ‘O’ Level with relevant HR experience
• At least 2 years’ of relevant working experience
• Strong command of oral and written English
• Proficient in Microsoft Office applications and strong interpersonal skills
• Meticulous, self-motivated and independent
• Full time position

The Social Media and Marketing part-timer will play a vital role in creating engaging content, managing social media platforms, and promoting our Parkour academy to a wider audience. We will working together on the big picture goal of introducing Parkour to the wider public in a positive and approachable light, so that people know who we are. You will be responsible for filming and photographing classes, updating social media pages, and generating fresh content ideas. The objectives is to gain hands-on experience in content creation and social media management within the fitness industry in Singapore. You will be using your current experience in videography, photography, and post-production editing into pushing our business further. Together, we will learn to analyze social media metrics and insights to optimize content performance. There will also be opportunity to collaborate with other team members to execute marketing campaigns and initiatives.

Week 1

Content Planning and Scheduling:

Collaborate with the marketing team to develop a content calendar for the upcoming month, schedule filming dates and plan content themes for social media posts and videos. Meet and get to know the student community and the rest of the coaches and find out on the ground what their thoughts and needs are, so we can provide better marketing support. Start sharing some ideas within the team's group chat. Familiarize with the new workspace, editing software and equipment for efficient post-production work in the new work space.

Week 2

Filming and Editing:

Attend different coaches' and students' Parkour classes to film dynamic footage showcasing students' skills and progress. Capture high-quality photographs to supplement social media posts and website content - Begin editing video footage to create engaging short-form content for Instagram and YouTube

Week 3

Content Publication and Engagement:

Publish edited videos and photographs across social media platforms, including Instagram, YouTube, and the academy's website. Monitor engagement metrics and respond to comments and messages from followers. Experiment with different content formats and strategies to increase audience interaction and reach.

Week 4

Performance Analysis and Optimization: Review social media analytics to assess the performance of published content. Identify trends and insights to inform future content planning and strategy. Brainstorm new content ideas and initiatives to maintain audience. Keep track of social media calendar - see if all KPIs are met in a timely manner and see how well posts are doing. With newfound data, take them into consideration into the planning of next month's calendar.

Senior Manager (Projects & Operations) – 12 months

GO7053

1. Attend regular meetings with heteam ort/and with external stakeholders;
2. Assist with secretariat duties to support the Workgroup;
3. Assist in the planning and co-ordination of ad-hoc projects that enable participation by the community and provide support for logistic and administrative matters;
4. Liaise with external and internal stakeholders including government agencies, participating organisations and Divisions/ Organisation pertaining to related activities;
5. Research, collate and organise materials/data pertaining to related activities;
6. Assist with the logistic and admin requirement for the organisation of Focus Group Discussion, brainstorming sessions involving community groups stakeholders and partners;
7. Assist with the production of video content including sourcing and collation of materials, pre-recording of performances and other preparation support;
8. Perform administrative duties including procurement, budget and preparation of financial reports;
9. Prepare powerpoint slides, project paper and presentation at key engagement platforms;
10. Provide administrative and secretariat support, including arranging meetings, securing of meeting venues and taking notes during meetings;
11. Provide support for Admin & Ops Team and Production Team; and
12. Attend late night and weekend duties as and when necessary.

Required to work on some weekends and evening.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at

https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

This is a temporary contract for the role of Manager / Senior Manager, Media Relations under the Corporate Marketing and Communications Division.

What you will be working on

• Develop and build the agency’s image through positive media relations
• Manage in day-to-day media communications & media monitoring functions
• Assist the Team Lead to plan, develop and implement communications plans to strengthen corporate image and build strong positive reputation for the agency and its programmes
• Work with internal and external stakeholders to develop media materials on announcements and events.
• Media management of issues, including proactive pitching of positive media stories
• Work with internal and external stakeholders to manage crisis communications and issues

What we are looking for

• Tertiary qualifications in related discipline
• Up to 7 years of relevant work experience in public and media relations
• Strategic thinker and able to develop innovative strategies to achieve outcomes
• Detailed, meticulous and able to identify newsworthy angles
• Able to work with all levels in an organisation
• Able to manage diverse views and seek consensus through open discussion
• Candidates without the required qualifications but with relevant experience are welcome to apply
• This is a 1-year non-renewable position

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

Responsibilities :

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

Requirement :

• Nitec / Diploma / A Level
• No Need Experience , Training Provided

26 August 2024 to 31 January 2025 (approx 5 months) – for a maternity cover

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

You will be responsible to provide an excellent and consistent level of service to your customers. Designated as Engineering Assistant Manager, you are responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments.

• Possess an Engineering Diploma/Degree in Electrical / Mechanical / Facility Management or equivalent.
• Competence in financial planning and contract management.
• Good working knowledge of MS Word, Excel, Powerpoint.
• Possess good creative-thinking and problem-solving skills.
• Results-driven individual capable of effective people management, quality control and projects delivery on-time within budget in a fast-paced environment.
• Pro-active, independent and able to work with minimum supervision.
• General knowledge of all facility and building systems including HVAC, power distribution, fire protection system, plumbing and building maintenance.
• Able to perform duty on weekends and public holidays.
• Prior experience in the hotel industry will be an advantage.
• Applicants from the building and engineering industries are welcome to apply.
• Applicants with relevant experience and possess a Higher Nitec/Nitec certification in Electrical / Mechanical / Facility Management or equivalent are also welcome to apply.
• Candidates with more years of relevant work experience may be considered for Engineer role.

Responsibilities:

• Lead and manage daily warehouse operations strategically.
• Ensure process compliance to meet customer expectations and KPIs.
• Oversee P&L performance, managing expenditures within budgets.
• Define operational requirements and implement new strategies and technologies.
• Engage with customers on commercial and operational matters, including contract renewals.
• Enforce security and safety measures in the warehouse.
• Monitor budgetary control and resource allocation for optimal utilization.
• Seek improvement opportunities to streamline processes and exceed service targets.
• Foster a team culture that encourages best practice sharing and staff feedback.
• Provide on-the-job training to enhance staff performance and productivity.
• Ensure stock inventory accuracy and maintain updated records.
• Maintain storage and office areas.
• Hold accountability for quality PPM and drive yearly CIP commitments.
• Handle other business-related matters as required.

Requirements:

• Diploma in a related field or equivalent.
• At least 5 years of managerial experience in the relevant field.
• Proven experience managing over 100 employees.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Access, VBA).
• Skilled in using and creating operations dashboards (e.g., Power BI, Tableau) for improvement.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Responsibilities:

(To deal with 2B end user)

• To develop business opportunities, pipeline leading to sales closure and to achieve monthly sales target set
• To identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program
• To meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings
• To provide value propositions, prepare quotations thus leading to the conclusion of sales
• Continuous engagement of existing customers

Job Requirements:

• Self-motivated and competitive
• Strong communication skills and able to engage with people at all levels
• Able to work independently and also a strong collaborative team player
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Marketing & Admin Executive

• Working Day: Monday to Friday
• Working Hours: 8:00am - 5:30pm
• Working Location: Woodlands Industrial Park
• Salary: $2600 - $3500

Job Description：

• Assist in creating the sales message of the company and send the newsletters, promotional information to prospective clients, maintain and update content on company’s website and social media platforms
• Update products price list, brochure and distribute marketing materials to all customers through different channels
• Assist in office administrative tasks
• Ad-hoc sales support as assigned

Requirements:

• Diploma in Marketing/ Business Administration and equivalent
• Knowledge with photo and video editing software, Photoshop and Illustrator will be added advantage
• Minimum 1 year of working experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities
• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning
• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control
• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management
• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practicesPosition Purpose
• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profit.