JOB DESCRIPTION

The Operations Manager leads a team of Administrative Support and Logistics staff and ensures that the daily operations of the company are carried out smoothly.

JOB RESPONSIBILITIES

· Manage a team of 4 staff to handle the functions of Administrative support, Logistics, Human Resource & Procurement

· Assist in the implementation of all environment, health and safety programs of the company, in the capacity of EHS representative

· Ensure compliance to the Personal Data Protection Act, in the role of Data Protection Officer

ADMIN

· Monitor submission of invoices and ensure that high value invoices are submitted in time for payment

· Assist in payment collection of overdue invoices

· Maintain an effective To Do List system and to keep it updated at all times

· Ordering of stationery and printing of office & marketing collaterals

· Weekly check of SAP system to ensure there are no mistakes in entries made by staff

· Safe keeping of company cheques and cash

· Checking of mailbox and posting of mails

MANAGERIAL

· Work closely with the Managing Director to set and/or implement policies, procedures and systems and to follow through the implementation

· Communicate all operating policies and/or issues at company meetings

· Research alternate methods of productivity, efficiency & continuous improvement

· Submit reports and updates to the Managing Director

· Check quotations prepared by team and authorise high value quotations up to a value of SGD 10,000

· Review and approve tender documents up to a value of SGD 50,000

· Signing of Quotation acceptance for purchase of services or miscellaneous items up to a value of SGD 1,000

· Prepare and sign Decontamination certificates for return of Blood Chemistry analyser to factory

LOGISTICS

· Oversee the day to day deliveries of goods done by the delivery man to the various customers and step in if any issues arise

· Oversee the running of the warehouse and store operations

· Follow the quality procedures and standards with respect to GDPMDS, ISO 9001 & ISO 14001

· Supervise the Goods receipts from Suppliers

SALES & SERVICE SUPPORT

· Overall responsibility for company LinkedIn page including developing and posting content and ensuring identified objectives are met.

· Maintain good relationship with sub-distributor in Indonesia

· Serve as primary point of contact when there are escalated customer issues related to goods quality, customer service and mishaps.

· Communicate customer issues with the team and devise ways of improving the customer experience, including resolving problems and complaints

Requirements

• Min NITEC / Diploma / Degree in any courses
• Min 6 years of experience of office operation / Administrator / secretary / Clinic manager / Assistant Manager (MMD/Purchasing department of hospitals) expreience
• Experience in healthcare / Medical device / pharma industry is preferred

Basic salary range: $5K to $6K

Medical Device industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Position Title: Key Account Manager

Our client is a world-class global commodities warehousing and freight forwarding company including logistics business, and is currently seeking a detail-oriented and skilled Key Account Manager, responsible for handling the existing clients, building and maintaining a strong relationship to develop additional revenue streams and develop business opportunities from new leads.

Job Responsibilities:

• Responsible for growth of key accounts, whilst ensuring that client retention is effectively managed through constant engagement with the existing clients and operations
• Oversee and take ultimate commercial responsibility for nominated key accounts. Regular service calls to key existing clients
• Responsible for quotation handling including costing and pricing
• Contract Management to ensure that accepted quotations/contracts are updated in the company’s WMS system, filed, audit-proof, and that their validity is monitored
• Monitor sales revenue per account on a monthly basis in line with company targets
• Hold and manage regular meetings with commercial and key customer service staff for review of existing business and information sharing
• Review, update and analyze system data and other relevant company reports
• Develop and manage commercial procedures and related documentation
• Responsible to coordinate and liaise with other departments in Singapore as well as other country offices for new business implementations, issues and/or disputes
• Ensure commercial team implement and review SOP’s closely with regular assessments of shipments and services rendered, with reports on conformance/non-conformance to the operations executive and the clients
• Account management to keep track of client’s on-going business and review with the customer service manager and team leaders
• Contract negotiations and liaise with product managers, legal department and management regarding terms, conditions, liabilities and regulatory requirements

Job Requirements:

• Minimum a college degree from an internationally recognized university
• Minimum 5 years of total working experience
• Experience in the third party logistics sector and/or management experience in non-ferrous metals sector is required
• Demonstrated warehousing and logistics operations expertise
• Good verbal and written communication skills in English is a prerequisite
• Strong builder of relationships with interest parties
• Proven ability to work on cross-functional and multicultural teams
• Team player who can immediately inject innovation and creativity to current sales model
• Business acumen coupled with strong presentation and negotiation skills
• Customer service-oriented with an assertive and persuasive approach to work
• Possess organizational skills and ability to work in a fast-paced, deadline-driven environments
• Solid problem-solving skills and the ability to exercise critical thinking
• Able to handle company information with confidentiality and discretion
• Demonstrated track record of revenue growth and proven sales success in previous role, ideally within the warehousing and logistics industry
• Proficiency in computer software (Excel, Outlook, PowerPoint and Word)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working day: Monday – Friday
Working Hour: 8:30am - 6:15pm
Salary range: $5,500 - $6,500
Location: Woodlands

Responsibilities:

• Collaboration with product development teams to understand design requirements and specifications for the product.
• Design and implement test strategies and plans to validate the performance, functionality, and safety of the integrated hardware (mechanical and electrical controls) and software components.
• Develop and execute test protocols and procedures for functional, regression, and system- level testing.
• Conduct hands-on testing of the machine in both controlled laboratory settings and real-world operational environments.
• Utilize a combination of manual testing and test automation tools to streamline testing processes and improve efficiency.
• Identify and troubleshoot hardware and software issues, and work closely with design engineers to resolve them.
• Analyses test results and generate comprehensive reports documenting findings, issues, and recommendations.
• Collaborate with cross-functional teams (including design, manufacturing, and quality assurance) to ensure compliance with industry standards and regulatory requirements.

Job Requirement:

• Bachelor’s Degree or Diploma in Electrical Engineering, Mechanical Engineering, Computer Engineering, or related field.
• Proven experience in testing and verification of complex systems, ideally involving integrated hardware (mechanical and electrical) and software.
• Strong understanding of mechatronics, electronics, sensors, actuators, and control systems.
• Experience with hardware testing tools and equipment (oscilloscopes, multimeters, data loggers, etc.)
• Proficiency in scripting languages (Python, MATLAB, etc.) for test automation.
• Familiarity with software testing methodologies and tools (e.g., test management software, version control systems).
• Ability to interpret technical drawings, schematics, and specifications.
• Knowledge of industry standards and regulations related to machine safety and performance (e.g., ISO, IEC standards).

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships:

The position works directly with PR and Content team, and reports directly to Assistant Marketing Director.

Within the organization, this position will also work with the Marketing, Digital and CRM teams and will also have working relationships with the Design and IT teams, as well as staff with similar positions within partner and franchise organisations. Outside the organization, the position coordinates primarily with vendors and service providers (digital agencies, producers, photographers, social and search platform account managers, etc).

Job Descriptions:

• Responsible for the development and implementation of global social media strategy to align with business goals, KPI, brand guidelines.
• Manage and oversee all HQ social media platforms including Facebook, Instagram, LinkedIn, YouTube, WeChat, Weibo and Little Red Book as well as overseeing the strategy and implementation of all overseas partners.
• Perform detailed research on current benchmark trends and audience preferences in the luxury sector, suggest and implement new features to drive brand awareness and engagement.
• Work with PR and Content team to create, edit, publish and share engaging content in conjunction with HQ global brand and marketing strategy.
• Optimise SEO, web traffic metrics, and engagement across all social media platforms.
• Analyse social media campaigns and performances, provide monthly reports on ROI.
• Community Management: Communicate with customers and followers, ensure responding to queries in a timely manner and monitoring comments and reviews.
• Oversee HQ and partners’ social media accounts to ensure brand consistency.
• Participate in new market expansion by providing digital insights on relevant markets and help with the strategic planning and onboarding processes.
• Actively involved in discussions with franchise partners with regards to their local social media campaigns and optimisation. Acting as an advisor when required.
• Owns visual & audio content development for all social media platforms of the Company
• KOL & Influencer Management: Collaborate and build relationships with online personalities to generate content to be repurposed for all social media platforms. Oversee and manage periodical seeding.
• Manages two headcounts: Social Media Executive and Digital Content Creator

Requirements:

• At least 5 years’ experience in a strategic social media and/or digital marketing strategist role preferably with a global responsibility.
• Knowledge of social media metrics, SEO, and other social media tools to track and measure success. Addicted to social media and genuinely excited by digital technologies.
• Experience dealing with and managing local and international markets and customers.
• Has natural finesse for design for balance and composition in all visual content. An obsession for creating impactful visual content is welcomed.
• Fluent in English and possess strong copywriting skills along with excellent communication skills.
• Proficiency with editing tools such as Canva, CapCut, Lightroom, Photoshop, and Illustrator.
• Sound knowledge of social media marketing tools (Hootsuite, etc) is preferred.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Good knowledge of search and social media advertising, programmatic advertising and content conceptualisation and production would be an advantage.
• Proven track record of growing and retaining social audiences is much preferred.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Leasing Manager

Responsibilities

• Manage & source new locations for business continuous expansion.
• Manage current tenancy agreements & negotiate lease extensions with better terms with Owners' Management.
• Process and follow up on all lease documents to ensure its completion
• Update leasing reports & schedules
• Prepare and/or update reports periodically for submission to the Management
• Attend to tenancy-related matters
• Establish and maintain strong relationships with landlords and property agents etc
• Any other duties assigned

Requirements

• Minimum Diploma holder
• Minimum 3-5 years of work experience in leasing
• Proficient in Microsoft Excel & Words
• Good marketing and negotiation skills
• Independent and pleasant personality with positive attitude.
• Team player with good communication and interpersonal skills in solving issues.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• Perform monthly financial closing, preparation of journals and maintenance of schedules
• Perform full sets of accounts and ensure timely reporting of monthly and year-end reports
• Ensure timely and accurate submission of GST, annual tax returns and other statutory filings
• Support in the implementation of accounting procedures and controls and where possible, financial reporting system(s), and make sound recommendations for changes where necessary
• Advise Directors on the financial processes and regulatory controls and recommend processes and processes to ensure compliance with regulatory bodies.
• Perform any other ad hoc duties as and when required.

Job Description

• Provides leadership for customer operation specialists in order fulfilment with extended responsibilities in quota credit, collections and contracts.
• Accountable for ensuring strong compliance to SOX/ISO regulations and Company Standards of Business Conduct.
• Executes Strategic Intent and implementation of the organization/ business strategic plan. Works closely with Global Functions to ensure strong alignment and delivery to meet regional strategies. Direct design, development, and implementation of organization programs.
• Leads the Organization to meet the high standards expected related to Customer Satisfaction/ACX, Employee Satisfaction/LS, Service Level Agreement/Turn Around Times, and responsiveness to inquiries, operational and financial metrics and upholding policies & procedures. Drives a culture of collaboration, focus and customer intimacy.
• Plans, organizes, directs and controls the activities and resources required to provide innovative business solutions to the defined businesses partners and customers. Builds a culture of innovation and drives changes that improve the effectiveness and efficiency of the organization to meet customer and business goals.
• Responsible for upholding and driving Company’s culture & core values to build a sense of community within the operation and partner organizations.
• Executes plans to ensure the organization has the individual and overall capabilities meet future operational needs and builds a culture where employees are engaged & committed.
• Collaborates with Business Partners in Finance, Order Fulfillment, Sales and other functions to solve problems and provide efficient and streamlined best-in-class service to Company’s customer.
• Ensures progressive expansion of the organization´s scalability and steady productivity gains.

Qualifications

• Bachelors or Master Degree in Business Management or equivalent plus demonstrated industry experience integrating the resources of several complex departments or functions
• At least with 5 years of managerial or team lead experience
• Demonstrated ability to lead and transform multi-national organization, build motivated and engaged teams, and sustaining a positive work culture
• Demonstrated ability to collaborate cross-functional to improve processes and provide critical problem resolution
• Experience working in an audit environment governed by SOX, ISO, and other audit regulations

• Perform full spectrum of HR functions like :
• Recruitment activities
• Compensation and benefits
• Handle MOM work pass application
• Handle payroll

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

5 days, 9am- 5.45pm

Salary: $4000 - $6000

Address: Beach Road, Gateway West Singapore 189720 (Bugis)

Job scope:

• Prepare accurate financial statement for management reporting purpose.
• Perform daily financial entries into the system including accounts payable, deposits, and all necessary maintenance items.
• Prepare and ensure the accuracy of journal entries to maintain the corporation's account books.
• Ensure all accounting transaction entries are system-integrated to the proper G/L accounts; maintain all general ledger accounts on a regular basis including reconciling sub-ledgers with G/L accounts.
• Maintain chart of accounts which entailed creating new accounts and remove out of date accounts.
• Conduct reconciliation on company bank accounts on weekly/monthly basis; reconcile balance sheet items such as prepayment, deposit, other accruals, etc. monthly.
• Perform year-end and month-end closing timely. This includes preparing all necessary closing entries such as accruals, depreciation, and any necessary adjustment entries.
• Prepare balance sheets, profit and loss statements and other financial reports such as monthly cash low reports
• Monitor company assets register such as automobile, furniture and fixtures, computer hardware and software and the corporation's accounting files as needed.
• Support periodic audits, inventory physical count, prepare necessary documentation and any required information requested by auditors.
• Reconcile inventory reports Identify and report any issues to management
• Liaise with other departments to resolve inventories issues
• Assist to liaison with company tax agent for any tax-filing issues and provides all information requested
• Ad-hoc duties assigned as deemed appropriate.

Requirements:

• Bachelor’s Degree in Accounting is required
• Proficient in Microsoft Excel and Word.
• At least 3-5 years of relevant accounting experience required.
• Excellent knowledge of accounting regulations and procedures, including the US Generally Accepted Accounting Principles (GAAP).
• Hands-on experience with accounting software like Oracle and MS Excel skills including Vlookups and Pivot tables.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Position title : Student Care Centre Supervisor
Working Location: Pasir Ris
Working day: 5 days (According to roster)
Salary : $3300 - $3800

Job Purpose:

• Plan, coordinate, and execute programs during Term and School Holidays.
• Provide students with a caring, stimulating environment to learn, close supervision, and guidance during before and after school hours and school holidays.
• Help students grow in all aspects of life - emotional, social, physical, intellectual, and spiritual.
• Ensure the safety, security, and well-being of students at all times.
• Be a responsible, good role model for the students & teachers.

Job Responsibilities:

• Oversee day-to-day operation of the Centre and ensure its smooth running.
• Ensure good Centre performance by developing strategies in line with centre’ vision and mission.
• Ensure teachers provide an optimum level of guidance to students to complete their school homework responsibly.
• Mentor and supervise staff & teachers to ensure compliance with SOPs, safety, security, and health standards.
• Provide a warm & nurturing environment to the students at the Centre.
• Supervise and guide students with their school work as well as life skills (play, hygiene, and mealtime).
• Plan and conduct child-appropriate social and recreational activities and holiday programs.
• Teach & address classroom disciplinary issues using positive behavior support systems.
• Prepare/organize and execute/conduct creative learning activities and outings as required.
• Support the holistic development of students in alignment with centre’ goals.
• Maintain regular communication with students' parents.
• Establish partnerships with community partners & volunteers.
• Foster good working relationships & rapport with all stakeholders - students, parents, team members, volunteers, and partners in the community.

Requirement:

• Diploma/Degree in any discipline.
• At least 2 years of supervisory experience.
• Certificate in student care.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

HR & Admin Executive (1 year contract)

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $3000 - $3500
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Minimum a Diploma in Business or other closely related fields
• Must have at least 2 years experience in HR.

Responsibilities:

1. Office Management (General Admin) - 20%

• Co-ordinates office maintenance with appropriate vendors
• Manages office supplies inventory & places order through the appointed vendors.
• Manages & coordinate postal/courier services
• Manages the cleanliness of the office.
• Handle request & queries promptly & appropriately.
• Maintain electronic & hardcopy filing system.
• Review, propose and implement approved corporate policies & procedures

2. HR Management - 80%

• Review, propose and implement HR Policies & procedures
• Manage recruitment function which include on-board/off-board, orientation and work pass application
• Manage leave records and schedules of staff and co-workers
• Manage the training and development of staff and co-workers which include activities planning

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Role: Technical Delivery Manager

Job Level: More than 10 years of relevant experience (L4)

Job Title: Technical Delivery Manager

Job Objectives

The Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle.

This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business need

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

You will be working in Nippon Sanso Holdings Singapore company, part of the Nippon Sanso Holdings parent company. You will be reporting to the regional SEA+I IT & IS Senior Manager.

You will be responsible for leading the local IT teams across the SEA+I region to deliver exceptional IT client services to our group companies.

You will be the technology champion who can provide the roadmap and drive digitization, digitalization, and digital transformation in support of our business operations.

You will foster strong relationships with all internal and external stakeholders to deliver, manage and support quality IT services around the region.

Key Responsibilities

• Working with Regional and Local teams to deliver quality and secure IT services that are aligned with local business needs and meet regulatory and legislative requirements.
• Responsible for high quality, consistently clear and regular communications to promote the technology department and our services.
• Orchestrate and lead the local IT teams to work together as one single high performing agile team in support of the whole region.
• Work closely with vendors and service providers to innovate and manage highly cost-effective IT services.
• Create and monitor key performance metrics for continuous service improvement to deliver and exceed user expectations.
• Point of contact between Regional and Local teams to implement key initiatives for the organisation.
• Implement and maintain a Problem and Incident Management process across the SEA+I region
• Develop and maintain documentation, operational IT procedures, and troubleshooting steps
• Embrace and champion operational excellence at all levels of IT/IS operations in all the teams in the region

General Requirements

• Over 8 years experience in general IT and more than 3 years experience in regional IT client services management with global organizations
• Demonstrated experience in the leadership and management of IT staff across different countries and cultures.
• Experience in general IT governance (organizational management, technology evaluation, vendors management, program planning etc.)
• Project Management and decentralized team coordination experience
• Well-rounded IT technical knowledge across end user computing environments and ITIL service management
• Relevant certifications (e.g. Information Technology Infrastructure Library, Microsoft Certification, Certified Information Security and/or Project Management Professional
• Fluent in English, both spoken and written
• Experience with different cultures and languages in Asia would be a plus
• Bachelor or Master degree (Computer Science)
• Minimum Diploma with relevant experience
• Flexibility to travel (25-30% travel)

IT Admin

Working days: 5 days + Alternate Saturday (full day)
Working hour: 8:30am - 6pm
Salary: $2300 - $2500
Office Location: Near Ubi / MacPherson MRT

Job Description

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279