Responsibilities :

• Regularly update and ensure accurate maintenance of employee database, p-files and other HR-related information
• Assist on the necessary for a smooth onboarding for new hires including preparing workstation, stationery, uniforms and PPE if applicable, etc
• Provide administrative support for work pass applications/ renewals/ cancellations
• Put up and maintain job postings on various platform
• Take on the role of training coordinator and administer training for employees, such as following up on course approval, registration, after- training evaluation, etc and maintain up-to-date training forms/ records
• Take on the role of approver and ensure drivers’ trip claims are correct prior to approving them
• Plan, coordinate and organise, which are inclusive but not limited to meetings, company events, etc
• Manage the maintenance and housekeeping of office premises and equipment such as copiers, air-conditioners, water dispensers, etc
• Assist with general administration and other ad-hoc tasks as assigned by Manager

Requirements:

• Minimum Diploma in Human Resource Management, Business or equivalent
• Minimum 1 years of working experience in Human Resources duties
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• Knowledge of Unit4 Prosoft HRMS is an added advantage
• Good knowledge of Singapore Employment Act and/or local labour legislation
• Able to work under pressure in a fast-paced environment and with a sense of urgency to meet deadlines

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Should be approachable and motivating.

Good managers can also uphold standards, talk honestly to employees about their performance and be able to discipline when needed.

Communication and interpersonal skills are also vital to the success of managers.

might need to act mainly as a project manager when approaching a deadline, or they may need to prioritize their role as a recruiter in response to the creation of new positions due to an expansion.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• To manage projects from initiation through completion, ensuring timely delivery within budget
• Coordinate with internal team and external stakeholders to ensure seamless project execution
• Oversee the design, implementation, and integration of control systems, and Logistric Controllers to meet client requirements
• Prepare and review project documentation, including project plans, specifications, technical drawings, and operation manuals
• Conduct site surveys, Factory Acceptance Test (FAT), Site Acceptance Test (SAT), and commissioning activities at client sites
• Troubleshoot and resolve issues related to system performance, hardware and software integration
• Ensure adherence to safety, quality, and regulatory standards in all projects activities
• Provide technical support and training to clients and end-users during the implementation and handover phases
• Liaise with suppliers and subcontractors to ensure delivery of materials and services on time
• Work closer with QS/Enginer as well as management to ensure cost estimates for new projects is justifiction

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences in transportation
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Job Responsibilities

• Plan, lead and monitor progress against the project plan
• Manages day-to-day operational aspects of projects
• Manpower planning, construction progress monitoring, preparation of master schedule.
• Liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies.
• Oversee recruitment of manpower.
• Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects.
• Procurement of raw material and oversee payments.
• To perform any other ah-hoc duties as and when assigned.

Requirements:

- Minimum degree or equivalent

- Minimum 2 years working experience

- Capable of multi tasking projects

- Strong problem-solving, communication, and interpersonal skills

- Excellent organizational and time management abilities

- Proficiency in English

Key responsibilities:

This is a position with Deloitte’s rapidly expanding Tax Technology Consulting practice, providing tailored advice and solutions to a broad range of clients, both domestic and multinationals looking to gain access into various markets from tax and regulatory perspective.

As a Senior Associate, you will have some knowledge of working on ERP (SAP/Oracle) implementations and familiar with integrating the tax bolt-on solutions (OneSource/Vertex) within the ERP transformation programs.

You will join a team of dedicated ERP and OneSource/Vertex implementation specialists, focusing on end-to-end project implementations. You will be responsible for delivering compliance and customs solutions which include project management, change management, solution design, solution implementation and end-user support & training.

In your role, you will also lead and/or facilitate business process definition and modeling, check the feasibility of this business model regarding the ERP products and the legal requirements. You will guide a team to implement and configure the software to replicate the required business processes and analytical/reporting needs

You will be a key contributor to the development and growth of our TTC practice globally.

Requirements:

• Bachelor degree in Accountancy, Business Management, Information Technology or similar fields.
• At least 5 years of experience in ERP (SAP/Oracle) project implementation or similar projects, and thus have solid knowledge of the ERP Solution.
• Integrating tax bolt-on solutions with the ERP system (i.e. Vertex, OneSource Indirect Tax)
• Technical or functional lead on at least 2 full-lifecycle SAP implementation
• Experience in SAP modules (e.g. DRC, ABAP etc.) is an asset
• Software aptitude in PowerPoint, MS Project, Access, Excel, and/or Visio
• Well versed in pitching presentations to clients and key stakeholders
• Advantageous to have good understanding of the supply chain management processes
• Good analytical and modeling skills
• Team player with strong communication skills
• Open to work in an international multicultural environment and to work abroad if needed;

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Fleek TCM is a beauty salon located at the Heart of Jurong west market. Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base. We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments. We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced beautician / consultant (Full-Time) to our growing family.

1) MANAGER

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the senior manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge

- Must hit personal sales target

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Decription:

• Overall in charge of the HR department and daily HR-related operation matters

• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.

• Oversee payroll processing, ensuring timely and accurate payments

• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations

• End-to-end payroll processing using Info Tech Software

• End-to-end recruitment including curating a pleasant onboarding

• Updating of HR policies, employee handbook, and rolling out of initiatives, ensuring compliance with local laws and regulations

• Maintain accurate HR documentation and record-keeping

• Support on performance management

• Lead the annual performance appraisal process

• Liaise with insurers, insurance brokers, or agents to manage the purchase and renewal of group general and medical insurance

• Analyse trends in compensation and benefits to ensure competitiveness and fairness

• Other duties as assigned by management including admin if necessary

Requirement:

• Knowledge of the Singapore Employment Act preferred.

• Diploma or Bachelor’s degree in Human Resource Management or related field

• 5 years relevant experience in Singapore.

Duties and Responsibilities:

1. Business Executive to Leaders and Managers

- Serve as a liaison between business units and HR to understand business priorities and assess needs in staffing, organization design, performance management, employee relations, talent management and career development.

- A key role in facilitating decision-making processes to support mainly the head of business developments, and/or team leaders, directors, management executives in driving company growth and sustainability.

- Recommend both physical and digital HR solutions, drive initiatives, implement new processes or tools in support of business priorities, operations, and overall team engagement.

- Regular meeting with leaders and managers regularly to update on HR initiatives, discuss HR issues and collect feedback on team concerns.

- Guide future team leaders and managers on structural operations, methodology and to execute comprehensive fair reward system based on both statistically gathered performance for both team and individual appraisal matters.

- Coordinate initiatives and propose suitable programs that enhance work relationships and staff and retention, e.g. team health survey, staff appreciation program, team building events etc.

- Coordinate initiatives to enhance performance management and talent development.

- Support employees throughout their career in OTTO Solutions: on-board new hires, administer team assignments, career moves, facilitate appraisals and exit interviews effectively.

- Counsel employees on career development opportunities and choices.

- Capable of responding to staff inquiries regarding HR matters with both theoretical knowledge and empathy.

- To manage and resolve employee relations issues.

- To understand and execute available grants initiatives by the government.

- To attend the weekly departmental operations meetings, record precise meeting minutes, and provide a list of scheduled actions with dates to the management team for future strategic planning.

- To oversee the execution of the digitalization master plan with foundational knowledge to support and coordinate diverse software tools with the designated digital team.

- To assist the international contract team in addressing their individual requirements and inquiries, maintaining proper records and documentation.

- To support management executives in any other high-level planning and execution for the overall benefit for the OTTO group of companies.

Required Qualifications:

1. Diploma in Business and/or Management

• A minimum of 4 years of experience in Human Resources or as a Personal Assistant is required.

2. Bachelors’ Degree in Business, Human Resources or Management

• At least 3 years HR experience is required. OTTO Solutions will provide further training or courses to support professional development and enhance performance in the role.

Individual Characteristics:

● Strong work ethics, able to handle confidential information sensitively and with integrity.

● Good planning, organization, analytical and problem-solving skills.

● Strong interpersonal abilities, attentive listening skills, and effective communication proficiency (both verbal and written), including fluency in Mandarin.

● Fast learner, proactive, agility to function in a fast-changing innovative, digital and AI driven software environment.

● Able to work both on a team (a member or leader) and independently to deliver results with minimal supervision; adept at working with diverse teams of different cultures and personalities

Description:

- Establish and maintain effective liaison and high level of communication with all business leaders and officers of governmental organisations of countries in Asia Pacific region.

- Planning research projects with in-house and/or external researchers and conduct research and analysis on economic, financial and industrial policies of Singapore, Malaysia, Taiwan, and Brunei. Research and analysis on regional topics in Asia Pacific are also expected.

- Responsible for reporting to and closely communicating with HQ in Japan of the latest situations and policy analysis of Asia Pacific region.

- Responsible for administrative matters in the office including budget, compliance as well as looking over membership / research contracts with think-tanks and consultants in the region.

- Business trips to Malaysia, Taiwan, Brunei and other countries in Asia Pacific.

- Support industrial analysis and policy analysis conducted by HQ in Tokyo as regional headquarter in Asia Pacific region.

Requirement:

- More than 3 years of relevant experience in the field of finance to infrastructure/ energy/ manufacturing projects.

- Capable of handling hands-on arrangements by himself/herself and to handle multiple tasks.

- Experience in the financial sector / government sector is preferable.

- Frequent overseas travelling is expected.

- Good understanding in applicable laws, regulations, guidelines and the common code of conduct regarding information security of financial and Japanese government-related sectors.

- Japanese language skill of at least JPLT N1 Level would be desirable as it is essential to read and fully understand internal documents and for regular presentation and reporting directly to HQ in Japan.

- Good working knowledge of Microsoft Word, Excel and PPT as well as economic databases such as Bloomberg and CEIC is preferable.

Job Description

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Requirements

• Proven work experience as Senior Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Management or related field

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description & Requirements:

1. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring compliance with all company standards

2. Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Responsible for overseeing operations such as managing employees, handling customer complaints, and generating financial analysis

4. Responsible for training employees, coordinating work and schedules, and giving tasks to each employee according to their position

5. Overseeing inventory ordering of the items needed for the operations

6. Responsible for ensuring that customers are satisfied at all times.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Responsibilities and Requiresment

• Developing and implementing operational policies and procedures to ensure efficient and effective operations.
• Improving systems, processes, and best practices.
• Managing day-to-day operations as well as the operations team and operations department.
• Ensuring that organizational processes remain legally compliant with regulations and standards.
• Maintaining and enforcing health and safety guidelines.
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
• Managing budgets, forecasting, and allocating resources to help meet business and strategic goals.
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives.
• Developing and maintaining good relationships with vendors and suppliers.
• Negotiating contracts with suppliers and vendors to obtain the best pricing.
• Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics.
• Developing ways to increase the quality of customer service and increase customer satisfaction.
• Analyzing data and trends to identify opportunities for process improvement and cost savings.
• Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers

Key Responsibilities:

• Lead and supervise the service crew to ensure smooth daily operations.
• Provide excellent customer service and resolve guest concerns promptly.
• Train and mentor new team members, fostering a supportive work environment.
• Ensure compliance with safety, hygiene, and quality standards.
• Assist in inventory management and maintaining supplies for service.
• Collaborate with the management team to improve service efficiency.

What We’re Looking For:
✔ Previous experience in a service role; leadership experience is a plus.
✔ Strong interpersonal and communication skills.
✔ A positive attitude and ability to motivate a team.
✔ Ability to multitask and work in a fast-paced environment.
✔ Flexibility to work shifts, weekends, and holidays.

• Oversee all staff, budgets and day-to-day operations of the local business unit
• Formulate overall strategy, manage people, establish policies/processes and set goals for growth
• Develop our people professionally, ensuring productivity and achieving sustainable profitability that help the company grow and thrive
• Direct the employee assessment process
• Prepare and present regular reports for upper management
• Ensure staff follows health and safety regulations

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Creating and managing team schedules. In some cases, organizations have set hours for their entire workforce

Reporting to HR and senior management. Manager serve as a bridge between upper management and other employees

Bridge as an intermediate between client and company top management, and explain client needs to employee