The People Ops Manager is a key member of the People Operations team in helping support a SHIELD to be a great place to work for our employees globally. We're looking for a passionate and motivated individual, that is able to execute functions independently and yet work collaboratively to support our People Ops projects in a fast pace environment.

Responsibilities

• Plan and coordinate SHIELD's workforce to best use our employees’ talents
• Link SHIELD’s management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

• Bachelor's Degree in Business or related fields
• Minimum 5 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

At Aspire, we pride ourselves on building an amazing team. We require a Strategy & Planning manager to join our very talented lineup, as we continue to build up the Strategy & Planning function. Reporting to the Head of Strategy & Planning, you will be part of a team of 4-5 people focused on Strategic Planning, Governance & Performance Management, and Investor Reporting.

Responsibilities include but not limited to:

• Develop data-driven investment theses, business cases, pricing analyses, and evaluation criteria for growth and efficiency oriented initiatives
• Finance Business Partnering: Partner closely with business leaders for KPI oversight, promptly calling out opportunity and risk areas to business leaders for decision making
• Industry & Competition: Partner with cross-functional teams to provide competitive research and insights; drive our competitive strategy
• Analyzing financial and operational results to better understand company performance. Provide detailed analysis and commentary on results
• Special Projects: Lead task forces and own project management of high impact, high priority special projects (M&A, equity and debt fund raising)

Minimum Qualifications:

• 6+ years of relevant experience in finance, strategy, consulting, investment banking or similar analytical roles
• Strong interest in Fintech, Tech and Start-ups
• Values-oriented, data-driven decision-making style
• Ability to build strong cross functional relationships - communications and engaging with internal stakeholders of various levels is key
• Highly analytical mindset with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
• Self-starter, entrepreneurial with an automation mindset

Preferred Qualifications:

• Capable of solving complex business problem
• Ability to distill complex issues into structured frameworks and concrete action plans
• Outstanding leadership skills with 3+ years of previous people management experience

About the Client:

Our client is MNC company

Responsibilities:

• Plan, track, review and monitor cost, schedule and project timeline related to infrastructure services.
• Plan and drive internal Infrastructure projects.
• Define, structure, plan, manage and report on assigned IT projects.
• Coordinate with both internal and external resources in the execution of projects.
• Responsible for liaison with Project Steering Board and Project Working Group on project reporting and delivery on a regular basis.
• Manage all risks and issues associated with the project escalating when required to minimize project risks.
• Manage vendors to ensure contractual obligations are met within the agreed Service Level Agreement
• Ensure all projects are delivered in compliant with IT policies, internal and external audit requirements.

Requirements:

• Bachelor’s degree in computer science / information technology (IT)
• Minimum 3 years of project management experience in IT, Digital Service in banking domain or similar capacity
• ITIL and Project Management (e.g. PMP/CITPM) certification and experience would be advantage.
• Strong technical knowledge in IT infrastructure, business applications and security management framework
• Experience in managing cross-functional projects and a strong track record of successful projects delivery.
• Experience in vendor management and project execution
• Knowledge in Licensing and contract management for Infrastructure Software products would be an advantage.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

The Learning & Development (L & D) Lead is responsible for the training and professional development of the Company’s employees. The purpose is to make the most out of people’s talents and help them develop to their full potential. At the same time, to keep a strong focus not just on what the learner wants and needs, but also on the needs of the Company.

The L & D Lead together with HR to work closely with HODs to ensure that:

• They have a strong understanding of what the Company’s objectives are and that they create training programs that are aligned with these objectives.
• They have a full understanding of the various business units and their specific training requirements.

Job Duties

• Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness.

• Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.

• Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions.

• Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement.

• Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience.

• Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives.

• Develop and implement a comprehensive communication strategy for training and development programs.

• Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment.

• Tracking budgets and negotiating contracts with external vendors.

• Supporting HR team in other projects when required.

Requirements

• 5 - 7 years of relevant experience including developing, implementing and delivering programs
• Experience in People Management is a must
• ACTA certification
• Strong business acumen and ability to translate business priorities/challenges to strategic learning initiatives
• Bachelor’s degree preferably in HR studies, organizational development/psychology
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• A curious and inquisitive mindset to offer innovative ideas and improvement in a complex set up
• Constantly updating latest training trends, changes in learning theory and developments in learning technologies
• Able to work independently and lead teams in a fast-paced environment
• Possesses a sharp eye for details and able to produce neat, well-organized paperwork

Our team

Our growing team of engineers in Singapore play a key role in making buildings more energy efficient, sustainable and cost effective to operate. The team works primarily in the data centre field, keeping abreast of current best practice while researching breakthrough technologies that shape future trends.

The team in our Singapore office are a part of our of world leading expertise in the Critical Systems field – and offer a pro-active and collaborative approach to skill development, and professional excellence.

In line with the continuing growth of our business, we are looking to appoint an ambitious and dynamic Senior Design Manager to join our team at our office in Singapore.

The Senior Design Manager is responsible for providing support to the Project Director and managing design development of projects in Singapore and the wider APAC region.

This includes taking the lead on managing all aspects of design and being responsible for the overall liaison between the design discipline teams the Client and contractor to ensure that designs are delivered on time in the most efficient and cost-effective way.

The role

You will be responsible for the successful delivery of multi-disciplinary projects. This involves managing the design teams, acting as the point of contact for all parties involved in the project (e.g. client, contractors, sub-consultants), and ensuring communication and project collaboration between the various channels is managed effectively.

This is a role which is central to the project success with a stimulating level of exposure to the wider project teams and stakeholders. It’s a challenging opportunity with great potential to develop your career and expand experience in the sector.

You will manage the design delivery, submissions, risk management, planning and progress monitoring whilst also ensuring the client objectives are understood and met. You will also be responsible for the management and control of all design management tools used on the projects such as programmes, schedules and trackers of client requirements and comments, multidisciplinary design meeting trackers, outstanding actions trackers, deliverable schedules, project filing systems and protocols, change control tools etc.

With the supervision and assistance of the project Associate Director or Project Director, you will control the project team to meet the agreed targets and commercial objectives.

The requirements

Educated to degree level in Engineering or equivalent and having gained significant experience within a fast-paced and complex consultancy environment, you will have developed a strong understanding of the technical aspects of design and construction matters, systems and processes

In your most recent position, you have consistently demonstrated your ability to manage multiple large-scale projects to deliver to, and exceed, client expectations.

You will have experience working with an international team and coordinating design development process remotely as well as experience of leading / managing the design activities.

Possessing excellent organisational, planning and time management skills in order to manage projects simultaneously without compromising on standards and quality,you will have a proactive approach when it comes managing your own workload and that of others in your team.Major projects /Data Centre experience will be highly regarded.

Job Duties and Job Requirements:

• Create and maintain overall airport operations processes to optimize resources and rostering activities across all units.
• Communicate organizational goals to build a performance-driven team.
• Collaborate with senior airport operators and GHA leadership to ensure seamless operations.
• End-to-end accountability for monitoring and executing all operational activities at the airport.
• Implement corporate safety, security, and policies to ensure compliance with all regulatory and quality requirements.
• Drive service excellence at all airport touchpoints to ensure customer satisfaction.
• Identify and mitigate safety and security risks for both customers and employees.
• Ensure operational excellence, with a particular focus on safety management, on-time performance, baggage handling, and future experiences.
• Coordinate with the Lounge Management team to deliver a superior customer-centric airport lounge experience.
• Monitor and track operations parameters across all units at the airport and take necessary action when required.
• Collaborate with IROPS (Irregular Operations) Lead to develop organizational, supplier, and individual capabilities for effective handling of disruptions.
• Plan and manage exercises, reviews, and updates to all contingency plans and manual backup procedures.
• Lead, develop, motivate, and encourage the team to achieve success and understand department goals, while identifying learning opportunities.
• Drive down controllable costs and manage rostering for operational shifts.
• Plan and manage the station budget and airport costs with key stakeholders.
• Supervise terminal activities to ensure the safety of passengers, pilots, and staff.
• Oversee airport staff and departments to ensure smooth airport operations.
• Recommend, develop, and implement operational process documents for airport activities.
• Regularly inspect airport facilities and determine long-term development needs for the airport.

Are you an experienced leader with a passion for client success, sales, and investment solutions? Summit Planners Crusaders Pte Ltd, a leading one-stop integrated financial services provider, is looking for a Client Relationship Manager (Investment) to join our dynamic team. If you are ready to take on a leadership role that rewards excellence and offers exciting growth opportunities, we want to hear from you!

Why Summit Planners Crusaders?

At Summit Planners Crusaders, your success is our priority.

Here’s what we offer:
✅ Yearly incentive trips to exclusive destinations.
✅ Attractive bonuses to reward your performance.
✅ Recognition and rewards for your leadership and contributions.
✅ A supportive work environment that fosters personal and professional growth.

Your Role

As a Client Relationship Manager (Investment), you will:

• Lead, mentor, and inspire a team of client relationship executives to achieve and exceed sales targets.
• Build and strengthen lasting relationships with clients, understanding their financial goals and offering tailored investment solutions.
• Develop and implement effective sales strategies to drive business growth and expand the client base.
• Stay up to date on financial market trends, investment products, and regulatory changes to provide expert advice.
• Collaborate with internal teams to deliver seamless financial solutions and ensure the highest level of client satisfaction.

What We’re Looking For

We are seeking a results-driven professional who has:

• At least 2 years of leadership experience in managing teams and driving performance.
• Strong sales and business development skills with a proven track record of success.
• Exceptional interpersonal and communication skills to build trust with clients and inspire teams.
• Educational Qualification: Polytechnic Diploma or higher.
• CMFAS certifications (e.g., M1, M5, M6, or others) are highly recommended and will be an added advantage.

What’s in It for You?

• Access to innovative financial products and resources to empower clients.
• Structured leadership development programs to help you grow and succeed.
• Recognition of your achievements through awards, promotions, and financial incentives.
• Exciting yearly incentive trips to top destinations around the world.

Take Your Career to the Next Level!

If you're ready to lead a successful team, inspire client loyalty, and be rewarded for your efforts, we invite you to apply for this exciting opportunity.

Apply Now by sending your resume and cover letter via Whatsapp +65 8928695 or click the button below.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

• Planning the work schedule, coordinating daily tasks, and managing project timelines;
• Monitoring the progress and quality of the construction work;
• Ensuring compliance with health and safety standards on the construction site;
• Resolving any issues or discrepancies that arise during construction;
• Overseeing and organizing day-to-day site operations such as labour schedules, staff inductions, and sub-contractor management;
• Meeting with engineers, architects, and contractors on an ongoing basis regarding project objectives and progress;
• Able to work in shifts and in public holidays if required for any urgent project.

About the Role:

As a CBRE Construction Project Manager, you'll oversee a team responsible for multiple construction projects for small to medium-sized clients.

This job is part of the Construction Management function. They are responsible for ensuring all deliverables of construction projects are completed on time.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Conduct periodic site visits to monitor the progress of construction. Ensure the work is in general accordance with the approved drawings and specifications.
• Prepare construction risk assessment and project status reports. Recommend the release of construction funds. Adjust project resource needs and disbursement schedules. Review agreements, and other submitted documents to ensure timelines are being met.
• Develop communication practices to distribute to stakeholders. Identify and resolve project risks or issues.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Licensure as either a Professional Engineer or Registered Architect is desired.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Job Description & Requirements:

• Degree in Electrical Engineering.
• Good design and installation knowledge of electrical in residential & commercial buildings.
• With strong leadership skill, ability to be agile, can adapt quickly to change and pivot, high level intiative, project management and communication skills.
• Able to work independently and under pressure.
• Minimum 6 years’ relevant working experience and proven track records in Singapore.
• Fluent in spoken English.
• Preferably with Class 3 driving license.

About the role

We are seeking a talented and experienced Construction Site Manager to join our dynamic team at Halex Construction Pte Ltd. In this crucial role, you will be responsible for overseeing the day-to-day operations of a construction site, ensuring projects are completed on time, within budget, and to the required quality standards.

What you'll be doing

• Responsible for developing and planning of project plans, schedules and budget.
• Oversee day-to-day execution of projects in accordance to the drawings and schedule.
• Supervise and coordinate site activities to achieve daily work schedules and to ensure compliance with project requirements.
• Liaise with clients, suppliers, subcontractors, team members and government authorities on project related issues.
• Attend site meetings.
• Conduct regular site inspections to identify deviations or problems.
• Ensures project is completed within the specific time and budget and meet all clients' and quality, environmental, health and safety requirements.
• Monitor site expenses, including labor, materials and equipment.

What we're looking for

• Candidate must possess at least a Bachelor's Degree in Civil Engineering.
• At least 5 years’ site experience in Construction, reclamation, or marine ngineering industry.
• Strong knowledge of construction methods, materials and regulations.
• Proficient in Microsoft Office & Auto CAD.
• Excellent communication, leadership, and resourceful.
• Independent, diligent and highly motivated with good interpersonal skills.
• A self-starter and achiever with the ability to solve problems and meet project datelines and customer requirements.

The Office Manager will provide critical support to Alliance executives during this exciting phase of the Global Energy Alliance for People and Planet’s South East Asia development.

This role will support the Regional Program Managing Director, South East Asia and enable the Alliance management team in South East Asia, which is responsible for developing and implementing global strategy in an Asian context.

The successful candidate will be skilled in managing office premises and supplies including IT, sourcing and managing multiple vendors as needed, coordinating with other teams such as operations, risk and legal to onboard and manage vendor contracts and payments as well as ensuring Singapore corp pass related compliance requirements are met on a timely basis.

The successful candidate will likewise manage some scheduling and working across various time zones, will ensure a high level of collaboration with internal and external stakeholders. The candidate will also provide additional capacity to ensure that team travel, internal/external in-person meetings/workshop logistics are organized and set up for success.

As such, the candidate will have exemplary organisational skills and be comfortable interacting with executives and their teams, using excellent judgment and discretion.

· Premises management: sourcing and maintaining office space; agreeing and managing the lease; managing office access for visitors and employees; purchasing/maintaining supplies for example signage, stationery etc

· Finance management: instructing bank payments for vendors and payroll for approval and payment for Singapore and other entities.

· Contract management of service company: completing Salesforce activities for Singapore based vendor contracts including follow ups where necessary with legal and risk

· IT logistics management: working with IT team to source and maintain IT equipment eg laptops, screens, docking station etc for employees

· Singapore based regulatory requirements: using Singpass to access and complete various Corppass requirements for regular and adhoc reporting to MOM, IRAS and ACRA. Supporting other teams outside Singapore who do not have Singpass to access this information and reporting.

· Insurance management: Ensuring mandatory insurances are in place and renewed on a timely basis for employees such as workers compensation insurance.

· Travel and Events management: Providing support to team members for travel booking where needed and to provide additional logistical support for team events or meetings.

· Prior experience supporting or organizing executive-level meetings and/or events for internal and external stakeholders is required

· Minimum of 5 years in an office management role, ideally experience successfully supporting corp pass regulation and reporting requirements.

· Previous work experience in a complex, fast-paced and highly professional role in a global organization with multiple offices preferred; experience in a dynamic mission-driven non-profit organization is a plus.

· Strong execution and organizational skills and demonstrated experience prioritizing and executing multiple priorities seamlessly with excellent attention to detail.

· Ability to work effectively both independently, as well as in a team-oriented, collaborative, and collegial environment.

· Excellent interpersonal, written, and verbal communication skills and effective in developing positive and productive relationships with all levels of staff and management across the organization.

· Demonstrated technical proficiency with Microsoft Word, Excel and Power Point. Prior Salesforce or similar CRM experience is a plus.

· Experience booking and managing international travel and visa requirements is a plus.

· International work experience or proven intercultural competence a plus.

· Note: limited and occasional travel may be required.

• Entrepreneurial Spirit – A self – starter who takes initiative to identify areas of improvement and uses an energetic, pragmatic, and creative approach to optimize practice. Embodying ‘Start – Up Philosophy’ and being excited to get involved and add value wherever possible.
• Relationship Building: In line with the values of the Alliance, providing a strong professional representation of the organization and being pro – active liaison that strengthens allegiances with both internal and external stakeholders.
• Communication: Excellent interpersonal abilities; outstanding listening skills, writing and verbal skills; Awareness of reputation, positioning, and brand management.
• Project Management: Awareness of project management, with high level organization skills and operational mindset.
• Decision-Making: Analytical and strong problem-solving abilities, takes initiative, drives for results, ability to prioritize work, communicates problems and proposes solutions, as appropriate.
• Execution: Incredibly meticulous with strong attention to detail; meets deadlines; ability to multi-task and work under pressure; detail oriented. Sense of urgency and responsibility, flexible work style; a self-started who can work independently as well as in and across teams.
• Integrity: Sound, mature judgment, integrity, and respect for others. Ability to handle sensitive information discreetly.
• Passion and Optimism: Deep enthusiasm for the Alliance’s mission and supporting ideologies, a belief in the work we do and the power of unity to tackle Global Challenges.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Summary

Dapur Penyet is hiring a Customer Service professional to handle and oversee all aspects of customer service operations across our (Counter Service and Semi Self-Service) outlets. The ideal candidate will possess leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding customer experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, change management, and driving overall business success.

Primary Relationships

The position reports to Management.

Within the organisation, this position has primary working relationships with Front-of-House teams and IT.

Outside the organisation, the position coordinates primarily with vendors and service providers (third-party logistics providers etc.) as well as customers from online and social media platforms.

Role and Responsibilities

This role will require travel across HQ and outlets in Singapore.

Team Leadership

• Recruit, train, and supervise a team of servers, cashiers and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.
• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.
• Develop and implement SOPs related to customer service/front-of-house policies and procedures.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Requirements

• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Positive character who is able to pivot across multiple tasks.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Proficient in using Google Suites, Google Business, and other computer applications.
• Flexibility to work evenings, weekends, and holidays as required.

Dapur Penyet is an equal opportunity employer. Only shortlisted candidates will be notified.

Our client is one of Singapore’s leading A1 construction firms which has a strong construction portfolio in government and private sector projects. In view of recent expansion, they are looking for a Project Manager who is experienced in overseeing large commercial projects.

Job Description:

• Responsible for the effective implementation and successful completion of construction projects
• Produce the Project Execution Plan and responsible for the financial viability, on time delivery and customer control
• Liaise closely with subcontractors, architects, consultants and authorities
• Manage each phase of the project from design to completion and ensure efficient use of resources and enhance cost effectiveness
• Performing risk management
• Coordinates all site works including third party vendors, ensuring works meet specification and briefs
• Responsible for successful and quality project handover to the Client

Requirements:

• Min Bachelor’s Degree in Civil Engineering recognized by PE board
• Possesses at least 8 years of experience in managing sizeable building projects in Singapore
• Demonstrates strong technical competence and excellent time management skills
• Confident individual with excellent interpersonal skills in leading a team

To view more roles within; construction, real estate, engineering, architecture or renewables, please visit our website: www.archerrecruitment.com, contact one of our specialist consultants http://archerrecruitment.com/about/our-people/ and/or 'follow' our LinkedIn page for regular industry updates.

We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.

EA Licence No: 17C8952 | R2197282

• Degree in Mechanical Engineering
• Must completed Master in Yoga for Human Excellency
• Must have 5 years of experience in teaching Yoga
• Must have 5 years of work experience in Mechanical Industry
• Teaching experience in relevant Industry
• Must have experience in Quality Assurance
• Responsible for IT-related module delivery, development, project supervision, assessment setting, and marking for full time and part-time courses
• Perform administrative and academic duties in continuing education and Skills Future initiatives such as business development support, student outreach, the launch of new courses, etc.
• Coordinate and manage programs in areas of course registration, module billing, assessment administration & reporting, course feedback, student career counseling & mentoring, etc.
• Strong knowledge of the subject areas combined with a broad subject background and ability to contribute to teaching modules in areas of Civil/Electrical/Computer Science/ Mechanical/ Engineering
• A passion and genuine interest to share knowledge and interact with learners.
• Good communication and interpersonal skills

Job Description:

• Nursing management duties - Private Hospital
• Full jobscope will be shared during interview

Requirements:

• Min Degree or Diploma in Nursing
• Min 5 years of nurse management in Hospital / Nursing

For Senior/NM is up to $9980

For ADON/DD is up to $13,660

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

OBJECTIVE / PURPOSE OF THE JOB

The principal objective of FSM is to achieve budgets for their Allocated Territory by generating opportunities both from existing & new accounts.

This requires the FSM to

• maintain list of accounts (existing & potential) which have decision making within their territory
• use prescribed tools & processes to improve and increase FaceTime
• work on creating opportunity pipelines in excess of the territory budgets/ hit rates

KEY ACTIVITIES / ACCOUNTABILITIES

• Deliver GP Budgets for the Territory;
• Act strategically to achieve personal and overall group success;
• Identify and build relationships with clients within the territory, especially those clients who meet our preferred client criteria;
• commit client base and key stakeholders, both internal and external;
• Meet FaceTime targets as agreed for the Territory by visits, phone calls and direct mail, to both new prospects and existing customers;
• Build & maintain opportunity pipelines in excess of the territory budgets/ hit rates;
• promptly work upon and register opportunities generated in CRM;
• Use Geodis Selling processes to understand customer needs, keep updated with new sailings/routings/solutions in the market to provide client solutions that bring value to their clients supply chains;
• Document and distribute internally relevant customer information;
• Contact customers and handle customer inquiries and customer problems;
• Work according to GSP tools;
• Work closely together with sales colleagues and related functions in order to maximize sales potentials and help meet the total organisation’s business goals;
• Handling complaints and trouble shooting;

PREFERRED EXPERIENCE AND KNOWLEDGE

• Minimum 4 years’ experience with documented sales record
• Sales experience and working knowledge of the international transportation and logistics industry
• Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences
• Good computer skills, familiarity with Microsoft office etc
• Fluent in local language, comfortable in English and other languages (in order to handle complaints and trouble shooting requested by local and other different language speaking clients)
• Presentation techniques, comfortable with meeting and presenting for groups 2-3 people
• Knowledge of Geodis tools
• Knowledge of company goals and strategies
• Fluent in local language, comfortable in English and other languages (in order to handle complaints and trouble shooting requested by local and other different language speaking clients)
• Basic sales techniques and negotiation skills
• Presentation techniques, comfortable with meeting and presenting to groups 2-3 people
• Knowledge of Geodis Singapore tools
• Knowledge of company goals and strategies
• Good interpersonal and communication skills
• Highly proficient in computer skills and common applications (Office, Excel, PowerPoint & Word)

Company’s Profile:

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a Senior Recruitment Executive to join their expanding team!

Location: Tampines (walking distance from Tampines West MRT)

Working hours: Monday - Friday, 8.30am to 6.00pm

Job Responsibilities:

• Develop and implement recruitment strategies to attract, engage and hire top talent across all levels of the organization
• Lead, mentor and manage a small team to understand current and future talent needs
• Collaborate with hiring managers to understand talent needs and provide expert guidance on workforce planning and role requirements to ensure alignment between organizational objectives and recruitment efforts
• Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, extending offers, on-boarding etc.
• Utilize data-driven insights to analyse recruitment metrics, optimize processes and report on hiring outcomes
• Build and maintain a strong talent pipeline through proactive sourcing methods, including networking, talent acquisition partners, referrals, social media, recruitment events, recruiters, campus and career fairs etc.
• Oversee and manage the employer branding strategy to enhance the company’s reputation as an employer of choice
• Ensure compliance with all employment laws and company policies throughout the recruitment process
• Participate in internal and external audits
• Stay updated on industry trends and best practices to continuously improve the talent acquisition process

Requirements:

• Degree In Business Administration (Specializing in HR) or equivalent
• Minimal of 4-6 years of experience in talent acquisition and management
• Experience in hiring for technical roles is advantageous
• Experience in Team Leading is preferred

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

About Beca

Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 21 offices around the world and have delivered projects in more than 70 countries.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for experienced Manager – Mechanical (Building Services) to join our Building Services team in Singapore.

About You

We’re looking for someone who loves to learn and share knowledge – someone who can bring a fresh perspective to ensure the development of the people around them and who constantly seeks better practice for the overall quality of our work and our client experience.

Your passion, design and problem-solving mindset will be matched with a desire to work on meaningful and significant projects with the team.

Responsibilities

In this role, you will be responsible to:

· Deliver operational excellence through effective management of complex technical solutions and large and complex Mechanical projects / multiple jobs

· Work on Mechanical projects from inception, through strategic planning and concept to detailed design planning and resourcing effectively to meet budgets and targets

· Lead and manage M&E project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes

· Identify and implement profit maximisation and cost management strategies

· Responsible for analysis of information, production of design, tenders, proposals and technical report writing

· Assist in coordination of quality assurance and commissioning of designs with other disciplines and other design consultants

· In charge of jobs control, planning, monitoring, progress and job cost reporting

· Respond to client enquiries about technical issues in a way that maximises understanding

· Demonstrate effective communication, presentation, networking and consulting skills

· Mentor and coach junior peers across the M&E discipline

KEY REQUIREMENTS

• Degree in Mechanical Engineering discipline
• At least 7 years of experience from an engineering consulting environment is preferred
• Certified Professional Engineer will be an advantage
• Experience leading roles for design & design management of residential, commercial, institutional or hotel projects
• Familiarity with codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures
• Competent user of relevant engineering software
• Excellent delegation and communication skills, which see you enlist the help of others to meet objectives
• A team, client and delivery focused working style

Job Highlights

• Career Advancement
• Medical & Telcommunication Allowance
• AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s)for leaving
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

Job Description

We are seeking a highly motivated and detail-oriented Assistant Accounts Manager to join our dynamic team at Business Tax Accountancy Pte Ltd. The successful candidate will play a key role in managing client accounts, ensuring compliance with regulatory standards, and supporting the overall growth of the business.

Responsibilities

Client Accounts Management

• Oversee the preparation and review of financial statements and accounts for clients.
• Ensure compliance with accounting standards, tax regulations, and statutory requirements.
• Maintain effective communication with clients regarding their financial and compliance needs.
  

Team Supervision

• Provide guidance and support to junior/senior team members.
• Review and approve work prepared by associates to ensure accuracy and quality.
  

Compliance and Reporting

• Ensure timely submission of GST returns, and other regulatory filings.
• Collaborate with BTA's appointed tax agents for the submission of corporate tax filings.
• Stay updated with changes in local laws and accounting standards.
  

Process Improvement

• Identify opportunities for streamlining accounting processes.
• Contribute to the adoption and implementation of new accounting tools and technologies.
  

Client Engagement and Development

• Assist in client relationship management to ensure satisfaction and retention.
• Support business development initiatives by identifying client needs and opportunities.
  

Requirements

Educational Qualification:

• Degree in Accountancy, Finance, or equivalent professional qualification (e.g., ACCA, CPA).
  

Experience:

• Minimum of 3 years of relevant experience in accounting, audit, or tax services, preferably within a professional services environment.
  

Skills:

• Strong knowledge of Singapore Financial Reporting Standards (SFRS), GST, and corporate tax regulations.
• Proficiency in accounting software such as Xero, QuickBooks.
• Excellent communication and interpersonal skills for client and team interactions.
• Analytical thinking with strong attention to detail.
• Leadership and mentoring capabilities.
  

Other Requirements:

• Ability to work under pressure and meet deadlines.
• Strong organizational and time management skills.
  

The Konrad Adenauer Stiftung (KAS) is one of the political foundations of the Federal Republic of Germany. With its international activities and projects, KAS gives a substantial contribution to international cooperation and understanding. Its Rule of Law Programme Asia is dedicated to working with its partners towards the development of rule of law in the region. For more information about our work, please look at our website: https://www.kas.de/en/web/rspa.

We are hiring!

Social Media Manager

We are looking for a highly motivated self-starter to join the team of 20 colleagues at the foundation’s office in Lavender. As Social Media Manager, you will report to the Rule of Law Programme Asia’s Director, while independently planning, overseeing, and executing selected projects from our portfolio from ideation through to completion in the field of social media. You will interact with a wide range of internal and external stakeholders and carry the sole responsibility of transparent budget planning and financial accounting of your projects.

Responsibilities

• Conceptualise (budget and content), plan, organize and implement the RLPA’s social media strategy
• Plan and implement local, regional, and overseas social media, web site and blog activities - including images/photos and texts - of the RLPA
• Coordinate the RLPA’s (internal and) external communications
• Initiate, develop, maintain and deepen meaningful collaborative relationships
• Advise concerning current developments in the respective policy fields
• Other related duties assigned by the Director

Requirements

• Academic education, at least a Master’s degree. Additional qualification in International Relations would be a plus
• 3-5 years of work experience in the area of social media and communications.
• Excellent English skills is required. In addition, knowledge of one or more Asian languages and ability to converse in German would be a plus.
• Intercultural competence to work in a diverse and multicultural environment is required
• Broad political knowledge about the region, in particular about the mechanisms in the area of digital governance and law
• Ability to travel on a regular basis
• Creativity, reliability, professionalism and the ability to work and communicate in a team

This position offers an attractive range of duties, an interesting and varied work environment, and an appropriate remuneration in accordance with the salary scheme of KAS as a German nonprofit organisation. We look forward to receiving your application!

Only applications received via e-mail will be considered. Please include: A Letter of Motivation (tell us something unique about who you are!), your CV, reference letters, University degree(s) and transcripts, and any relevant certificates to HR Manager:

[email protected]

The application shall include the earliest date of availability, nationality and visa status in Singapore.

Application Deadline: 31 December 2024

PLEASE NOTE: Due to the high number of applications we expect to receive, we will only contact those applicants who will be invited for interviews.

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 2+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.