Key Responsibilities:

• Develop and implement the overall testing strategy for new projects and existing applications.
• Design test plans, test cases, and test scripts based on requirements and specifications.
• Oversee the execution of manual and automated testing to ensure that all aspects of the application are thoroughly tested.
• Collaborate with development teams, business analysts to troubleshoot and resolve defects in a timely manner.
• Monitor testing progress and provide regular updates to stakeholders regarding test results, defects, risks, and issues.
• Ensure compliance with best practices in quality assurance and testing processes.
• Research and implement new tools and techniques to improve testing methodologies.
• Facilitate communication both within the testing team and with other departments, promoting a culture of quality.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 5 years of experience in software testing with 2 years in a managerial role.
• Knowledge of software development life cycle (SDLC) and testing methodologies.
• Experience with test management tools (e.g., JIRA, TestRail, etc) and automation tools (e.g., Tosca, Selenium, etc).
• Proven ability to lead and mentor a team while fostering a collaborative environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent communication skills in both written and verbal.

Objectives:

Responsible for support in creation and implementation of strategic plans to enhance store performance.

Responsibilities:

Customer Experience:

• Formulate and implement customer loyalty and retention strategies based on data from customer data analysis

Planning & Implementation:

• Develop and refine strategic directions, goals, as well as business targets
• Develop strategic plans to enter organisation's identified markets based on assessed costs, benefits and risks involved
• Develop organisational strategies and policies by analysing the impact of internal and external influencing factors and seeking consultation from relevant stakeholders

Market & Competitor Analysis:

• Conduct regular market research to understand industry trends and competitor strategies
• Assist in other ad-hoc duties as assigned by Manager

Store Operations:

• On-site training and hands-on at retail stores and oversee business practices for effective strategy development
• Occasionally work in-store for strategy implementation or adhoc duties to support execution of retail initiatives

Job Specifications:

• 2-5 years of working experience in retail strategy or retail management
• Knowledge in data analysis and strategic planning
• Strategic thinking and problem solving skills
• Proficient in English and Japanese languages
• Able to work independently and meet the deadlines

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Take a step to be a part of this great team as a Front Office Duty Manager. You will be fully responsible for managing the guest and customer journey and experience whilst ensuring compliance with all policies and brand standards.

You should be a people person who is courteous, service oriented, efficient and enjoys meeting, serving and leading a diverse team.

Job Highlights

• 5-day work week
• Career growth opportunities
• Dynamic team

Job duties & responsibility

• To provide general management support to all departments, monitoring guest satisfaction & feedback, ensuring guest safety and security
• Supervise and delegate the daily shift activities of the department
• Train and develop team members to provide excellent customer service. Ensuring all systems and operating equipment are in good working order
• Comply with all policies, procedures and standards of the property
• Conduct shift briefings
• Represents Hotel operations in situation management/SITREP reporting and is expected to make critical decisions to ensure best possible guest experience
• Handle all duties as assigned by the FOM/AFOM
• To provide guests with accurate Hotel and Tourism information
• Attend to all room sales and room reservation queries and requests
• Create and update reservation records in accordance with booking confirmation
• Managing daily payment transactions

Job Requirements

• Minimum 2 years of relevant experience
• Knowledge of handling PMS and payment systems
• Excellent communication and interpersonal skills
• Proactive team player
• Customer oriented & positive working attitude
• Strong analytical problem-solving skills
• Able to start work on short notice or immediately

We thank you for your interest. We regret that only shortlisted candidates will be notified.

Position Title: Regional Digital Claims Manager

Office: Singapore Regional

Department: Claims

Date: Immediate

Key Objective

• Working closely with the Head of Claims and reporting to the Head of Claims Operations, APAC, your main responsibilities will be leading, driving and strategising the customer facing digital claims transformation roadmap and initiatives for Chubb to support the delivery of Chubb’s enhanced technology driven digital channel experiences.
• On a day to day basis you will act as a central point of contact between the Local/Regional/Global IT, Operations, Distribution and Digital teams and simultaneously tackle the customer facing digital needs of the business to optimise Chubb’s digital claims offering.
• Your key objectives will focus on leveraging technology to transform claims handling, enhance customer experience, and drive operational efficiencies, all while aligning with the overall business strategy and fostering a culture of continuous improvement.
• This role is dynamic, requiring a balance of technical acumen, customer focus, and stakeholder engagement.

Major Duties and Responsibilities:

• Develop and execute a comprehensive digital strategy for claims transformation that aligns with the company’s overall objectives and enhances customer experience
• Function as the Customer Facing Digital Claims ambassador for the Region and communicate the Claims Regional/Global Roadmap and influence senior leaders to set and achieve goals
• Identify opportunities for improvement and implement digital tools that enhance customer engagement and satisfaction.
• Collaborate with Digital team for Pipeline and capability alignment
• Participate in the creation of RFPs from Digital Claims perspective
• Participate in meetings with potential partners for presenting/pitching the Claims Digital capabilities
• Point of contact for any regional Digital initiative that involves Claims
• Work closely with IT, Operations, Digital, Regional & COG Claims teams to ensure seamless integration of digital tools and platforms, overseeing the implementation and maintenance.
• Work with LOB managers to establish and monitor key performance indicators (KPIs) to assess the effectiveness of digital initiatives, making data-driven recommendations for continuous improvement.
• Provide training and support to claims staff on new digital tools and processes, fostering a culture of innovation and digital adoption
• Stay updated on industry trends and emerging technologies in the insurance sector, leveraging this knowledge to keep the company at the forefront of digital claims management.

Reporting Relationships: Regional Head of Claims Operations, APAC

Skill Required

• Broad knowledge of insurance industry and claims processes
• Excellent interpersonal and communication skills
• Effective collaboration with other leaders and across teams
• Ability to multi-task and work in a fast paced environment
• Excellent time management skills, well organised and able to effectively prioritise tasks to meet required deadlines
• Excellent presentation skills
• Good leadership skills and ability to work well within a team.
• Ability to influence key decision makers
• Strong work ethic with a positive, can-do attitude
• Excellent knowledge of online trends and digital development, and a passion for all things digital
• Strong analytical and problem-solving abilities, with a focus on customer-centric solutions.
• Adaptability to changing market conditions
• Legal requirements and regulations
• Proactive and able to use initiative
• Change management
• Willingness to travel

Experience Required

• 10+ years insurance experience (claims experience preferred)
• Project Management experience will be preferred
• Experience directly or indirectly in the Digital space preferred
• Experience with working in a cross-functional team and with team members in different geographical locations
• Experience in directly communicating with and managing expectations of both internal and external executive stakeholders.
• Demonstrated experience in driving digital transformation projects, preferably within the insurance sector

Qualifications

Academic, professional or vocational qualifications in management and/or leadership are highly advantageous

Position Overview:
GoldPhield is partnering with a client to recruit a Finance Manager who will lead Financial Planning & Analysis and manage the financial oversight of all project-related entities. This role will help design and implement a framework for periodic strategic reviews and performance reporting to the board and shareholders. Key responsibilities include cost tracking, ensuring the implementation of accounting and tax due diligence recommendations across regional projects, and providing advisory on structuring, tax, credit risk assessment, and financing.

Key Responsibilities:

• Lead FP&A activities, including cash flow and liquidity planning, to support management decisions.
• Collaborate with regional investment managers to monitor progress against the regional business plan.
• Oversee forecasting and budgeting processes, ensuring alignment of actuals with budgeted figures.
• Develop business cases for projects, conducting thorough cost-benefit analyses.
• Support annual audits for project companies across multiple jurisdictions in Asia.
• Facilitate the implementation of accounting, tax, and structuring due diligence.
• Monitor due diligence and development expenses across projects.
• Provide performance reporting across various projects and business lines.
• Experienced in setting up entities at the regional level.
• Identify an MIS platform to enhance report generation, data analysis, and analytics capabilities.

Requirements

• 7-10 years of experience in construction or development projects, with a focus on project controlling.
• Professional certification required: ACCA, CA, or CPA.
• Knowledge of tax structuring, with strong skills in applying technical accounting and tax guidance.
• Proven experience in FX management and hedging strategies, preferably within regional markets.
• Experience in ERP implementation to enhance accuracy in budget tracking.

Why Join Our Talent Pool?

• Stay updated on exclusive job opportunities in your field.
• Be the first to know about new openings that match your skills and experience.
• Receive career advice and industry insights from our experienced recruitment team.

For more updates, please follow our LinkedIn Page: https://linkedin.com/company/gold-phield

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities

Operations & Maintenance

· Drive a strong operations team to secure the efficiency, adherence, continuity, compliance, and follow up on processes

· Lead the team in day-to-day operation to achieve operational goals

· Manage shift resources (manpower, machine, and materials) to meet production needs

· Manage employee relations and escalate issues when appropriate (Decision Making)

· Work with supervisors to identify and build relevant skillset and capabilities within the team

· Develop a training plan for the team including induction, on-the-job training, and certification

· Develop, support, and coach the team by giving timely and constructive feedback and empowering employees to take on higher/ more responsibilities (employee engagement)

· Preparing and reviewing performance data to monitor and measure the team’s productivity and effectiveness

· Improving processes and efficiencies in the team

· Managing the professional development of your team members, and executing strategies to retain top talent

· Verify that recommended repair works for equipment and system failures are implemented

· Review recommended repair works and solutions to address equipment and system failures

· Lead root cause analysis of equipment and system failures and malfunctions, and develop reports

· Review testing, maintenance, and repair records to evaluate the impact of trends, and potential malfunctions and solutions

· Review housekeeping procedures and standards to ensure adherence to required quality standards

· Collaborate with internal stakeholders on operations

· Evaluate the feasibility of identified resourcing requirements to achieve an operational state in accordance with organizational standards

· Review operational plans and Standard Operating Procedures (SOPs) for equipment and systems

· Review methods of application for emerging technologies to improve performance monitoring and process troubleshooting

· Lead root cause analysis of equipment and system underperformance, and develop reports

· Drive departmental plans to ensure compliance with the organizational Workplace Safety and Health (WSH) policies

· Review contractor and vendor compliance with the organization’s WSH standards and practices

· Ensure proper closure of WSH accident and incident investigations and their notification to relevant authorities

· Ensure implementation of sustainable engineering procedures and guidelines

· Acquire and allocate resources to support business operations

· Develop risk management plans and risk controls in alignment with the organization’s risk management framework

· Analyse viability of proposed continuous improvement initiatives and drive change management

· Ensure discipline, safety, and procedural compliance by all team members

· Develop maintenance plans and schedules for inspection, testing, repair, and predictive maintenance of equipment and systems

Projects

· Act as the single contact point of project management of internal operational, strategic, and transformation projects

· Manage the delivery of internal project outcomes through its full lifecycle, ensuring the project is on track with respect to key measurement matrices such as cost, quality, and timelines

· Work in collaboration across teams/business units and external vendors

· Prepare comprehensive and high-quality presentation slides and report to the management

· Prepare regular progress status reports for program committees with insights and improvement recommendations where necessary.

· Review standard processes, identify gaps for improvements, and opportunities for change

· Potential growth opportunities to be directly involved in operations for candidates have career inspiration of business functions.

Job Requirements

· Bachelor’s degree or higher in Business, Project or Programme Management, or a related field

· Knowledge of program management methodologies, frameworks, and processes with a track record of successful deliveries

· Minimum 8 years of proven track record as a Project Manager or transformations team

· Experienced in delivering complex projects within a heavily matrixed organization, demonstrating a strong ability to lead and influence

· Excellent communication and presentation skills are essential.

· Adaptable to changing priorities and conditions; highly motivated with a strong mind

· Able to work shifts, weekends, and public holidays.

The Agency for Science, Technology and Research (A*STAR) is Singapore's lead public sector agency that fosters world-class scientific research and talent to drive economic growth to transform Singapore into a vibrant knowledge-based and innovation driven economy. For more information about A*STAR, please visit: www.a-star.edu.sg

A*STAR is spearheading a series of Strategic Research & Translational Thrusts (SRTT) that harnesses its multidisciplinary expertise to undertake a focused research mission. Operating as a cross-A*STAR initiative, SRTTs are geared at delivering impact and outcomes in specific thematic areas. Led by the A*STAR Research Office (RO), SRTTs will be actively managed where the SRTT Programme Directors and research team members will be provided dedicated central support. Under the newly established Central Initiative Administration (CIA), A*STAR is recruiting a Manager/Senior Manager/Assistant Director for SRTT Programme Research Administration and Operations.

Responsibilities & Duties

• Support the overall administration, office management and operations of SRTTs, including research admin support (e.g., support Project Investigators (PI) in grant administration and reporting, ethics review, research software support, scientific advisory panel meeting logistics, etc.)
• Provide corporate and business service support to SRTTs, working with Corporate Group (CG) and Space, Infrastructure and Admin (SpIA) Partners and Research Institute (RI) admin teams.
• Craft, review, and implement business process workflows to achieve efficiency and optimization.
• Work with the Central Initiative Directorate (CID) team to manage and track the operating budget for supporting the SRTTs; this includes costs of SRTT staff training, development and engagement, engaging experts / advisors, CG support, and other costs that may not be directly attributed to specific SRTTs.
• Work closely with RO and other relevant stakeholders to formulate, communicate, and implement administrative policies and procedures, adhering to relevant A*STAR policies and guidelines.
• Onboard new staff and students, including visiting scientists/professors.
• Plan and prioritize to cater to the different needs of SRTTs.

Requirements:

• Preferably possess a BSc or BA in a scientific discipline.
• Minimum 3-5 years of experience in research administration and operations preferred.
• Strong analytical and system thinking abilities, and good project management skills.
• Good communication and presentation skills (both written and oral).
• Ability to build relationship and work across different functions and departments.
• Proficiency in data analytics is a bonus.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Senior Performance Manager, Programmatic to join us.

Reporting of the role:

This role reports to the Head of Programmatic

3 best things about the job:

1. Working in one of the most digitally advanced and forward thinking media agency that is globally connected
2. Regular on job training that will be provided to ensure your success in your role
3. An opportunity to work with and learn from highly experienced, action-oriented media practitioners

Measures of success-

In three months:

• Strong understanding of client business
• Build professional relationship with external vendors and lead performance-driven strategies with the clients
• A keen understanding of the various platforms and systems which power digital media in the region
• Work closely with the Hubs, Local and Global team search team to optimize overall campaign performance
• Established great working relations with senior Clients and our Client leads
• Understood key accounts and provided a POV on how to further develop them

In six months:

• Achieve target KPIs across key clients and accounts
• Up skill Performance of executives in the regional team
• Up skill planners in the local team
• Be on top of all the betas and innovations in the digital space and be able to articulate and share with internal and external stakeholders and how it could be relevant and useful to them
• Be able to quantify strategic directions for the brands

In 12 months:

• Be comfortable in developing proposals and preparing programmatic strategies in line with the overall brand objectives
• Be able to lead and provide strategic insights on Programmatic matters to the teams you work with
• Be confident in taking part in strategic meetings and support the overall digital strategy with Programmatic strategic inputs

Responsibilities of the role:

• Working with large regional budgets, lead the programmatic media strategy, planning and buying for client
• Manage a team of traders to ensure quality of media plans, campaigns are setup correctly, optimized efficiently and that deliveries are met or exceeded
• Work collaboratively with the account teams to evaluate client needs with regards to their integrated advertising objectives and goals, and to coordinate successful delivery of campaigns.
• Drive and champion programmatic media by closely working with the account team and clients through education, best practices, case studies.
• Become main point of contact and trusted advisor for regional client on all Programmatic matters.
• Ensure that the account teams and clients are up-to-date on innovations and new technologies by maintaining close relationships with all vendors (DSPs, SSPs, Exchanges, Ad Networks, Data Providers, etc)
• Contribute to evaluation of new platforms and vendor offerings through regular meetings with vendors, maintaining a record of offerings and testing of new technologies and supply sources
• Develop smooth and efficient operational processes for programmatic planning and buying across your internal team and local Mindshare markets
• Build and present strategic and/or technical documentation to teams as well as clients

What You Need:

• 6+ years of experience in media agencies working in digital role with 3+ years of programmatic experience, or ad tech company working on ad operations and campaign management
• Hands-on experience in setting up and optimizing campaigns using DSPs is preferred (The Trade Desk, DBM, Appnexus, etc.), or Adwords, proprietary Ad Network tools and other advertising self-serve tools
• Hands-on experience in ad servers (DCM), working knowledge of site analytics tools and tag managers
• Advanced Microsoft Excel and Powerpoint skills
• Client facing attitude and great communication skills, experience in managing senior clients
• Efficient worker with good time management skills; ability to work on multiple projects and campaigns while meeting deadlines
• Curious about the whole programmatic media ecosystem and excited about programmatic media as the future of media planning and buying

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Brief Description

GroupM is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager, SEO to join us. In this role, you will be responsible for driving SEO for GroupM's key regional clients.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Overview of job

GroupM is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an SEO Assoc. Manager to join us. In this role, you will be responsible for driving SEO for GroupM's key regional clients.

Reporting of the role

This role reports to: Head of SEO

3 best things about the job:

1. You will get to work with one of our high-profile clients, where a small change can make a big difference
2. As part of a high-performance team, who have years of experience in successfully delivering SEO, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
3. We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

In this role, your goals will be:
In three months:

• Become familiar with organizational processes
• Take ownership of existing SEO projects
• Build relationships with key stakeholders within the Agencies

In six months:

• Deliver growth and establish Agency target revenue.
• Refine and further develop Analytics and SEM propositions to compliment Agency offerings
• Train team on delivery

In 12 months:

• Retention and growth of Agency SEO business and revenue target.
• Development of client training/workshop proposition to include: creds, sales collateral and training materials.

What your day job looks like at GroupM:

The appointee will be responsible for the effective delivery of client SEO services either directly, or by contributing to projects managed by other team members. There may also be communication with other GroupM offices and external vendors.

Agency Partner:

• To ensure delivery of existing business and maintain quality and satisfaction.
• To identify and build relationships with key stakeholders within the agencies.
• To be an evangelist for complete SEO offering within the Agencies and to increase staff competencies for effective delivery.

Specialist Area:

• To be a knowledge owner for Analytics and actively develop and share this knowledge with the team as well as provide / lead delivery.
• To support the further development of Analytics as a discrete offering by the team to support existing agency content offerings.

Sales & Operations

• Refine sales proposition and supporting processes for delivery.
• Retain clients and identify within your current portfolio upsell and cross-sell opportunities.
• Work with the Director, SEO to create sales proposals and support RFPs with tangible data references, where appropriate.

What you’ll bring:

• Candidates with a minimum of 3 yrs. of core SEO experience
• Actively pursues excellence while driving for efficiency
• Constantly seeks to learn more, primarily in order to do more
• Sees the big picture, yet pays attention to detail and takes pride in accuracy
• Plays well with others in a collaborative environment, and can still be responsible for your own work output, forging ahead when the situation demands a hands-on approach
• Keen to deliver to a set timeline and manage priorities accordingly.
• Client Account Management and Project Management
• Content Creation & Optimisation
• Web Analytics (installation/configuration/analysis) esp. G.A.

Any kind of expertise in any of the following areas would be preferable:

• Conversion Optimisation (CRO/LPO)
• Exhibit advanced grasp on JavaScript, CSS and HTML put together and their impact on page performance and content delivery.
• Adapt with API use and curious about data.
• Well-experienced with Omniture/Google Analytics set-up and configuration.
• Experience with use of Python

More about GroupM Nexus

GroupM makes advertising work better for people.

GroupM Nexus comprise world-leading addressable specialists who provide media activation services and proprietary solutions that limit risks and guarantee outcomes.

Underpinned by our digital media philosophy – everything that can be addressable, should be, as long as it translates into value for our clients – GroupM Nexus offer addressable solutions across Search, Social, Programmatic, Ad Ops, and eCommerce.

As the largest media investment company in the world, we are agency partners to 1 out of 2 Top 100 global brands, representing more than $50 billion in media spend globally.

More about GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Restaurant marketing manager is crucial in promoting the restaurant, driving customer engagement, and increasing overall sales. Here’s a breakdown of their job scope:

1. Strategic Planning

- Develop and implement a comprehensive marketing strategy that aligns with the restaurant's goals and brand image.

- Analyze customer demographics, local competition, and dining trends to refine strategies.

- Set measurable marketing goals (e.g., foot traffic, online engagement, booking rates) and track performance.

2. Brand Building & Awareness

- Ensure the restaurant’s brand is consistently represented across all marketing channels.

- Create authentic brand narratives that emphasize the Turkish heritage, cuisine, and dining experience.

- Design campaigns highlighting unique aspects like traditional recipes, cultural ambiance, and seasonal Turkish specialties.

3. Social Media Management

- Manage the restaurant's social media accounts (Instagram, Facebook, TikTok, etc.) with regular, engaging content.

- Share photos, stories, and videos that showcase the food, ambiance, staff, events, and customer experiences.

- Interact with followers, respond to messages, and leverage user-generated content to build community.

4. Digital Marketing & SEO

- Manage online listings (Google My Business, Yelp, etc.) and ensure information is up-to-date.

- Develop and optimize the restaurant’s website for SEO, creating blog posts or pages that attract organic traffic.

- Run digital ads (Google Ads, Facebook Ads) to target local audiences and drive reservations.

5. Event & Campaign Management

- Plan special events like Turkish festivals, tastings, live performances, or holiday menus.

- Execute themed campaigns (e.g., Ramadan, Eid, Turkish New Year) that attract new customers and retain regulars.

- Coordinate with other departments to ensure smooth event execution and post-event promotions.

6. Promotions & Loyalty Programs

- Design loyalty programs, special discounts, and seasonal promotions to encourage repeat visits.

- Collaborate with third-party platforms (e.g., food delivery apps) to maximize promotional reach.

- Monitor and analyze the effectiveness of promotional activities, adjusting as needed.

7. Content Creation & Storytelling

- Collaborate with photographers, videographers, and designers to produce high-quality visual content.

- Write compelling content that conveys the cultural richness and culinary authenticity of the Turkish dining experience.

- Craft monthly newsletters, blog posts, and behind-the-scenes stories that resonate with the target audience.

8. Customer Relationship Management (CRM)

- Track and analyze customer data to understand preferences and improve personalized marketing efforts.

- Respond to customer reviews and feedback on platforms like Google, TripAdvisor, and Yelp to build a positive image.

- Implement strategies to convert one-time visitors into loyal patrons, such as targeted email campaigns.

9. Community Engagement & Partnerships

- Establish partnerships with local businesses, influencers, and Turkish cultural organizations.

- Attend or sponsor community events to boost visibility and foster local goodwill.

- Engage with influencers and food bloggers for collaborative promotions and reviews.

10. Reporting & Analysis

- Regularly review marketing campaign performance, traffic metrics, and customer feedback to refine strategies.

- Report key insights to management, highlighting successes, challenges, and areas for improvement.

- Use data to justify budget allocations for specific campaigns, events, and platforms.

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

Responsibilities:

• Oversee organization’s office services, facility services & facility improvement initiatives
• Supervise & motivate office, facility and outsource in-house facility service teams to ensure daily office, facility and building operations are carried out seamlessly
• Formulate substantiable administrative and facility management strategies, policies and procedures to devise ways in streamlining work processes and reduce cost
• Manage change management and rollout facility optimization initiatives in the office layout and building facility
• Manage premises-based property protection insurance programmes and project bidding insurance programmes
• Manage admin and facilitybudgets and monitor relevant common and dept expensesto meet Company’s budget policy and guidelines
• Ensure strictly compliance on EHS and other stipulated statutory regulations for the running of building services and facility operations
• Manage tenant services related to office services, building services and facility maintenance
• Keep abreast on the latest cost-effective solutions and implement best practices on office, building maintenance and facility improvement projects
• Source and oversee office/facility contracts and supervise service providers for building services such as catering, cleaning & security services
• Plan and implement premises-wide facility maintenance programmes and improvement projects
• Implement corporate facility management improvement programmes in all country offices

Requirements:

• Degree in Facilities Management/Business Administration
• Minimum 8 years of relevant experience in facility management, office administration, or a related field
• Experience in a supervisory or managerial role is preferred, demonstrating leadership and team management capabilities
• Strong leadership and team management abilities
• Knowledge of facility management best practices and regulations
• Experience in budget management and cost control
• Ability to implement change and manage projects effectively
• Strong communication and interpersonal skills
• Preferably someone with some of these certifications - Certified Facility Manager (CFM), Facility Management Professional (FMP), Project Management Professional (PMP), Occupational Health and Safety certification

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Location: East

*Project to commence in Jan 2025

Key Responsibilities:

- Manage all aspects of event planning, promotion and execution, including budgeting, scheduling, logistics, and team coordination.

- Lead project teams to ensure that events are delivered on time and meet or exceed client expectations.

- Inventory planning and management

- Recruitment, training, supervision, audit and appraisals of manpower

- Provision of manpower deployment schedule, admin program, progress updates, inventory daily report update, service escalation / incident report and post-mortem report on event / promotion

- Serve as the main point of contact for clients, fostering strong relationships and ensuring high levels of satisfaction.

**Requirements:**

- Minimum Diploma or Bachelor’s degree in Event Management, Project Management, Business Administration, or a related field.

- At least 5 years of experience in project management, ideally within events or operations.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with clients, vendors, and internal teams.

- Proven problem-solving skills, with a proactive approach to identifying and addressing issues.

- Flexibility to work irregular hours and travel, as needed.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

We are seeking an experienced and forward-thinking Investment Project Engineer to join our team and be stationed in Singapore. This pivotal role will focus on supporting and driving investment projects to ensure stable and sustainable investment for future growth.

The ideal candidate will play a crucial role in establishing a consistent organization dedicated to long-term investment stability, collaborating closely with both the Japan Mazak staff and the YMS investment team.

Key Responsibilities:

· Lead and support investment projects, ensuring they align with the company's strategic objectives.

· Collaborate with Japan Mazak and cross-functional teams to support YMS investment initiatives, technical requirement and ensure seamless project execution.

· Establish and maintain a consistent organizational framework to ensure future stable investment.

· Conduct thorough reviews of current manufacturing processes and identify areas for enhancement.

· Develop and manage project budgets, timelines, adherence to design specifications and resource allocations.

· Foster strong relationships with internal and external stakeholders to facilitate successful project outcomes.

· Conduct risk assessments and develop mitigation strategies to ensure project success.

· Serve as a key point of contact and resource for manufacturing investment-related inquiries and initiatives.

· Prepare detailed reports and presentations for senior management, highlighting project progress, challenges, and opportunities.

· Stay abreast of industry trends and technological advancements in machine tool manufacturing that could impact investment strategies.

Job Requirements

Education:

· Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Project Management, or a related field.

Experience:

· A minimum of 5-7 years of experience in managing and supporting large-scale investment projects, with a specific focus on equipment manufacturing.

· Proven track record of successfully leading investment initiatives within the equipment manufacturing industry.

· Extensive experience working within Japanese business culture and practices, ideally in a multinational corporation.

Technical Skills:

· In-depth knowledge of equipment tool manufacturing processes, technologies, and industry standards.

· Proficiency in Microsoft Application and possess strong knowledge and mastery of 2D CAD, SolidWorks software, etc

· Strong financial acumen with experience in budgeting, forecasting, and financial analysis related to investment projects.

· Excellent understanding of risk management principles and the ability to develop and implement effective risk mitigation strategies.

Soft Skills:

· Exceptional leadership and organizational skills with the ability to manage and mentor project teams.

· Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and senior management.

· Bilingual proficiency in Japanese and English, with excellent written and verbal communication skills in both languages.

· Strategic thinking and problem-solving abilities to anticipate challenges and devise effective solutions.

Professional Attributes:

· Demonstrated ability to establish and maintain consistent organizational frameworks to support stable future investments.

· Commitment to continuous improvement and innovation in investment project management practices.

· High level of integrity and professionalism in all aspects of work.

Industry-Specific Experience:

· Extensive knowledge of the equipment manufacturing industry, including current trends, challenges, and opportunities.

· Experience in evaluating and integrating new technologies and processes in the equipment manufacturing sector.

· Familiarity with regulatory requirements and standards specific to equipment manufacturing.

Cultural and Business Acumen:

· Deep understanding of Japanese business etiquette, culture, and communication styles.

· Experience in navigating and bridging cultural differences in a global business environment.

· Ability to build and maintain strong relationships with Japanese and local stakeholders.

Machine Shop Manager

This is a critical role which requires a strong technical background in managing a highly proficient machine shop team including the tool crib operations. This position has the overall responsibility for machine shop output in terms of safety, quality and on time deliveries. This position is also responsible for managing the supervisor and programing teams including design of tooling, fixtures, and machining sequence for complex features. The role also supports the sales teams by providing the estimation of machining hours and best optimized solution.

Primary responsibilities:

• Manpower management to ensure safety and high efficiency in the machine shop.
• Ensure quality, OTD and productivity targets are met.
• Responsible to manage all resources such as manpower, tooling, fixtures, gages, programs etc. for efficient operation of machine shop.
• Evaluation of complex machine drawings for manufacturing.
• Propose and implement tooling & fixtures for machining of complex features. Manage cost savings on toolings and fixtures.
• Support sales team on accurate estimation of machining hours.
• Evaluate the reasons for variances between planned and actual and implement actions to mitigate the variances.
• Lead daily MRB (Material Review Board) meeting to provide technical input for jobs when nonconformance occurs.
• Involve in troubleshooting on quality issues which includes working with subcontractors.
• Manage machinists and programming team from multinational countries.
• Support new product manufacturing method and FA process.
• Initiate and lead continuous improvement projects.

Requirements and Qualifications

• Minimum Degree or Diploma in Mechanical Engineering or related field with at least 5+ years of relevant experience.
• Candidate must have a strong background in managing a CNC machine shop.
• Exposure to machining of complex parts for oil & gas equipment is preferred.
• Good mechanical / technical skills
• Good understanding of ANSI, ASME Standards and API Products requirements.
• Good knowledge of CNC programming software will be helpful.
• Strong communication and analytical skills, team player, energetic and willing to work hard.
• The candidate needs to be self motivated with positive attitude and seek career growth.
• Ability to prioritize and multi-task in a fast-paced environment

Other Duties:

While this job description is intended to be an accurate reflection of the requirements of the position, management reserves the right to add or remove duties when circumstances dictate.

Role and Responsibilities:

• The Project Manager (PM) is overall responsible to manage the project team to meet or exceed customer contractual requirements for the delivery of the project.

• Reporting to the Project Director, the Project Manager will develop, update and maintain the project plan and schedule.

The PM will manage the project scope, monitor project costing and forecasts, and develop/ maintain the project quality plan. The PM is also responsible to develop and update the project risk management plan, project team organization chart, plan and perform project communications/reporting. The PM will work together with Sales Team to manage project procurement. The Project Manager will also manage the communications, reporting, and expectations of internal and external project stakeholders.

• The project team members reporting to the Project Manager will include Solution Architect, Technical Lead, Developers, Testers and Support Engineers. Product Specialists, Technical Subject Matter Experts and System Engineers will support the Project Team as required, to fulfill specific project scope and responsibilities.

• The Project Manager will also support pre-sales activities, focusing on the technical solution, effort and timeline estimation and project delivery aspects of the tender/RFP proposal/presentation.

Job Knowledge/Skills

• Diploma / Degree in Engineering (Electrical/Mechanical) or equivalent.

• Al least 5 years working experience as a Project Manager.

• Knowledge and experienced in the following technology areas will be advantageous: o BIM modelling/Micro-station 3D CAD o Primavera P6 Scheduling

• Deployment and support of PC based hardware, and custom developed software in multiple sites across Singapore

• Excellent inter-personal skills – ability to build good relationship with external customers, vendors and colleagues.

• Strong written and verbal communications skills, reporting of project and deployment progress and plan

• A good team player with strong leadership qualities.

• Project Management Certifications such as PMP is preferred.

• Self-motivated, result-oriented, organized and ability to work independently with priorities.

• Ability to work under tight timeline, in a complex customer environment

• Strong communication and interpersonal abilities, adept at building rapport with customers.
• Develop marketing strategies and sales plans to drive revenue growth and generate new business opportunities.
• Handle sales and marketing tasks, including preparing quotes, contracts, and following up on inquiries.

Requirements:

• Diploma qualification in related field.
• Proven track record of managing and achieving sales targets.
• Experience in steel industries, experience in stainless steel, specialized in steel will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Oversee daily salon operations

Hire and train beauticians, as needed

Organize employees’ shifts, considering peak times and seasonality

Order beauty products, like creams and essential oils and replenish stock

Arrange for regular maintenance services for all equipment

Apply hygiene practices across all beauty stations

Ensure all beauty treatments meet high quality standards

Maintain staff records, including salaries and working schedules

Promote services, products and discounts on social media

Receive payments from clients and track all transactions

Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions and offer discount packages to attract new customers

Tasks

•⁠ ⁠Lead negotiation with vendors to secure service contracts within the event budget.

•⁠ ⁠Conducts short- and long-term planning and management for events and sales.

•⁠ ⁠Develops and recommends the budget, marketing plans, and objectives and manages within those approved plans.

•⁠ ⁠Maintains or exceeds budgeted sales and profits in all event and outlet levels

•⁠ ⁠Recommends, develops, and implements effective marketing plans for generating event revenues.

•⁠ ⁠Evaluate each piece of event business to ensure the business can be properly serviced.

•⁠ ⁠Assembles creative and innovative event attractions based on internal capabilities or outsources to qualified vendors.

•⁠ ⁠Manage Outlet Operational needs and work in hand with Outlet head

•⁠ ⁠Administers all phases of the event and operations department, including but not limited to sales, planning, marketing, servicing, and administrative procedures.

•⁠ ⁠Coaches and counsel’s employees to reflect company service standards and procedures.

Requirement

•⁠ ⁠Hotel/Hospitality degree an asset

•⁠ ⁠At least 3 yrs Experience in Managing multiple outlets.

•⁠ ⁠At least 1-2 years’ experience in a senior role in Event/Catering environment

•⁠ ⁠4 years or more of progressive event/catering management experience preferred

•⁠ ⁠Proficient in Microsoft Word and Excel

Benefits

•⁠ ⁠Sales incetives

•⁠ ⁠Medical coverage

•⁠ ⁠Attendance incentive

•⁠ ⁠Flexible working hours