5 days work week (Monday to Friday)

4 hours per day (Either 9am - 1pm OR 2pm - 6pm)

OPERATION
• Assisting in processing for domestic and export order
• Assisting in consolidating and tracking shipments.
• Assisting in overseeing buyer orders, ensure timely execution and delivery management.
• Assisting in managing inventory levels to ensure smooth operations.
• Assisting in the management of social media platforms. (Instagram & Tiktok)

ACCOUNTING
• Assisting in processing expense invoices from vendors

Key Requirements:

• A positive and proactive individual

• Preferably familiar with SAP and social media platforms

(CENTRAL) - Bugis

- 3days Office, 2days WFH

- Basic + AWS + VB

- Japanese Manufacturing MNC

The Human Resources Executive will play a pivotal role in supporting assigned Manager(s) in ensuring the smooth operation of human resources functions on a day-to-day basis and achievement of overall HR teams’ objectives. The scope of work is subjected to allocation from time to time, as necessitated by business needs

• Maintain HR information system and employee records
• Manage regional mobility and expatriate support
• Prepare HR letters and documentation
• Oversee monthly payroll; submit CPF, IR21, and income tax filings
• Assist with regional employee tax matters
• Prepare headcount and payroll reports
• Process government reimbursements (NS, maternity, childcare, etc.)
• Administer medical, health insurance, and work injury claims
• Support recruitment: job postings, interview scheduling, background checks
• Prepare onboarding documents, coordinate onboarding, and announcements
• Handle work pass applications, renewals, and cancellations
• Manage off-boarding, including resignation letters and exit processes
• Coordinate training programs, track completion, and handle funding applications
• Assist in performance appraisals and employee communications
• Conduct salary and promotion research; prepare bonus data
• Address HR-related employee queries
• Participate in statutory surveys and ad-hoc reports
• Submit invoices/expenses in the claim system
• Collaborate with APAC HR teams on regional initiatives
• Support ISO and internal audits
• Stay updated on HR trends and employment laws
• Complete other ad-hoc tasks as assigned

Requirements:

• Minimum Diploma in Human Resources, or equivalent is preferred
• Minimum 3 years of work experience in the area of Human Resources including payroll-processing
• Good knowledge and interpretation of the employment Act and government regulations
• Knowledge in Unit4 Prosoft and SuccessFactors are advantageous
• Ability to maintain confidentiality with highly sensitive data
• Proficient in Microsoft Office programs (e.g. Word, Excel, Outlook, PowerPoint)
• Excellent written and verbal communication skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Our client, a leading listed company seeking for Senior HR Executive.

Requirements:

• Min. Diploma in Human Resource or equivalent.
• At least 4 years of experience handling full spectrum HR with FOCUS ON EMPLOYEE RELATIONS/ENGAGEMENT & RECRUITMENT.
• Well versed with Employment act and relevant legislations.
• Fast Learner and good people relation skills.
• Excellent people relations with proven skills with implementation & engagement within an organization.
• Able to work in a fast pace environment.
• Good communication and interpersonal skills.
• Detailed oriented and assertive.

Others:

• 5 day work week
• Located Central West
• Salary upto $5,000 + Bonus

Interested applicants to email updated resume to [email protected]

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

We are looking for 2 Beautician

Required two years experience

Experienced in doing Facials, nail care or eyelash

Possess excellent cleanliness and sanitation skills

Good interpersonal skills to build healthy relations with customers.

Perform any other duties assigned by the salon manager

Please mention in your resume if you specialize in specific area (eyelash, nails or facial)

a Commission may be discussed

Job Description

• Oversee current and future HR services specifically for the tech sector.
• Collaborate with recruitment agencies on strategies for hiring technical talent and managing related matters.
• Handle internal personnel documentation, including staffing, recruitment, and performance evaluations for technical roles.
• Continuously enhance and innovate the talent management system and processes.
• Support department team leaders in daily management of technical teams.

Job Requirements

• Bachelor’s degree or higher, preferably in HR or a related technical field.
• 3+ years of experience managing HR operations for large organizations or across multiple locations in the tech industry.
• Experience in the SEA tech market.
• Strong understanding of regional job markets and technical recruitment trends.
• Proficient in one or more Human Capital Management (HCM) tools.

Law firm requires a Debt Recovery Officer with relevant experience in a banking litigation department.

Write to us, if:

You are proficient in MS Office applications;

You have a good communication skills;

You can multi- task;

You are a quick learner;

Yo pay attention to detail; and

You are a team player.

Fresh graduates or applicants with no experience are invited to apply.

Interested applicants, please email [email protected] with your resume and the current/expected salary.

(WEST REGION) - TOH GUAN ROAD

Mon-Fri 8:30am - 5:30pm

AWS + VB

Job Description:

• Interview job applicants; review applications/resume; evaluate applicants’ skills and make recommendations regarding applicants’ qualifications.

• Conduct the orientation program for new employees and make improvements where necessary.

• Make recommendations to the Department Heads on training courses, i.e. relevance to the job, budget, etc.

• Develop training roadmap for different spectrum of jobs in the company and for employee development.

• Establish and implement HR policies and procedures that are compliant to labour statutes.

• Ensure established human resource policies and procedures that are adopted and applied.

• Provide advice, assistance and follow-up on company policies, procedures, and documentation.

• Verify claims and ensure that items claimed are within allowable criteria.

• Implement talent management strategies, involving mapping of core competencies with the Company’s Vision and Mission, through job evaluation, specification, and description.

• Implement Continuous Development programs.

• Develop staff motivation and development strategies to achieve Talent Management targets and roadmap to achieve Company’s goals for staff.

• In tandem with the Company’s talent management drive and initiatives, to recommend, plan and provide HR programmatic support to these initiatives.

• Conduct staff counselling and manage employee grievances as and when required.

• Conduct exit interviews with resigned employees as and when required.

• Plan, write, maintain and update job descriptions for all job positions.

• Fulfil any ad hoc duties as assigned from management.

Job Requirement:

• Possess at least a Diploma or Degree in Human Resource or a related discipline with good knowledge of labour law, Employment Act, and employment practices in Singapore.

• More than 2 years of significant HR working experience.

• Good command of English and possess smooth oral and written communication, interpersonal and negotiation skills.

• Must possess initiative, drive and tactfulness in handling internal employees and external officers/suppliers/contractors.

• Must be computer literate in Microsoft Office Applications.

• Results-orientated/driven person and a team player.

• Passion for HR work with a desire to serve and lead people.

• Able to plan, organize, meet deadlines and demonstrate effective time management skills.

• High confidentiality, tact and discretion when dealing with people.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Roles and Responsibilities

• Drive the preparation of the project scoping and initiative document.
• Collate information and present on the business case; obtain the necessary approvals to proceed with the project.
• Work with the project delivery team, delivery partners and stakeholders across business and technology lines and functions from Front, Middle and Back Office departments / teams.
• Delivery of the project scope towards the objectives set by the Project Sponsor and Project Steering Committee in accordance implementation timelines and within the approved project budget.
• Work across business and technology lines and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.
• Manage project implementation risk and facilitate the removal of project blockers. Where necessary, mediate and facilitate the resolution of conflicts.
• Produce and maintain key project documentation throughout the project lifecycle such as project implementation plans, status reports, risk and issue logs etc).
• Produce accurate, detailed and timely reports / presentations on project milestones and status updates, items for management decision or escalation.
• Present such reports to the Project Steering Committees and Senior Management.
• Coordinate various platform level activities
• Organise Project Governance Board (PGB) meetings, produce PGB materials
• Recording meeting minutes
• Budget for individual projects and at platform level
• Ad hoc tasks as instructed by line manager.
• Engage cross-functional delivery teams and stakeholders across business and supporting units throughout the various stages of projects, including but not limited to:
  a. Facilitation of requirements gathering workshops
  b. Design specification
  c. Defining target operating models
  d. Identifying and facilitating user training
  e. Coordinating user acceptance testing
  f. Conducting dress rehearsals
  g. Managing parallel runs
  h. Managing live-production rollouts
  i. Following up on post-go-live stabilization

Job Requirements

• Bachelor’s degree in Computer Science, Banking/ Finance or any related discipline
• Possess at least 7 -10 years of experience in managing large-scale regional projects, preferably in a large global bank or financial institution. Held roles which were accountable for all end-to-end matters of the project.
• Familiar in managing internal application users and working with technology partners, engaging senior stakeholders and external service providers.
• Certification in project management and/or Agile (Product Owner or Scrum Master) methodologies
• Confident in presenting to senior management and a mass audience, with good articulation and excellent influencing and negotiation capabilities.
• Excellent interpersonal and verbal / writing skills.
• Solutions and results orientated with the ability to engage multiple initiatives / workstreams simultaneously.
• Self-starter, with tenacity to succeed and able to drive a cross-functional project delivery team and work with people from all cultures and organizational levels.
• Proficiency with all standard office applications such as MS Office (Word, PowerPoint, Excel).

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Location: Tai Seng
• Monday - Friday: 8.30am - 6pm

Our client is distributor of alcoholic beverages, specializing in premium brands across the Asia-Pacific region.

Responsibilities:

Prepare and handle various shipping documents:

• Letter of Credit (LC): Ensures the seller receives payment after meeting shipping and compliance terms.
• Bill of Lading (B/L): Serves as a receipt and contract for the shipping of goods.
• Invoices: Provide details on the goods being shipped for customs and payment purposes.
• Packing Lists: Detail the contents of the shipment to assist in inventory and verification.
• Permits: Required for shipping controlled or restricted goods.
• Insurance Documents: Prove that goods are insured against risks during transit.
• Certificates of Origin (COO): Verify the origin of the goods to meet trade regulations.

Requirements:

• Minimum 1 year of shipping experience.
• Experience in Exports.
• SAP experience is a plus.
• Able to work independently.
• Certification as a Permit Declarant is not required but would be an added plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

(WEST REGION) - Tuas South

Highlights

• At least diploma (from Poly) OR Degree (from local or private)
• AWS + VB
• Lunch provided
• Company 2 ways transport provided - (pick up from Clementi interchange at 740am drop off at Jurong East)
• 815AM - 530PM, No OT

Responsibilities:

• Assist in full spectrum of HR
• Maintaining employee records
• Assisting with recruitment and onboarding
• Managing payroll and benefits administration
• Coordinating training and development programs
• Handling employee inquiries and complaints
• Ensuring compliance with labor laws and company policies

Requirements:

• At least diploma or relevant HR cert
• At least 1 yrs experience
• Good attitude

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(EAST REGION) - Expo MRT

Highlight:

- Senior HR Executive

- Must experience in general building / civil engineering background

- Short notice preferred

Duties/Responsibilities:

1. Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

2. Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.

3. Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

4. Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

5. Oversee and manage performance appraisal system that drives high performance.

6. Creates learning and development programs and initiatives that provide internal development opportunities for employees.

7. Carry out employee disciplinary meetings, terminations, and investigations.

8. Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.

9. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

10. Performs other ad- hoc duties as assigned by supervisor or management

Required Skills/Abilities:

1. Excellent verbal and written communication skills.

2. Excellent interpersonal, negotiation, and conflict resolution skills.

3. Excellent organizational skills and attention to detail.

4. Strong analytical and problem-solving skills.

5. Ability to prioritize tasks and to delegate them when appropriate.

6. Ability to act with integrity, professionalism, and confidentiality.

7. Thorough knowledge of employment-related laws and regulations.

8. Proficient with Microsoft Office Suite or related software.

9. Proficiency with or the ability to quickly learn the organizations HRIS and talent management

Education and Experience:

1. Bachelor's degree in Human Resources, Business Administration, or related field required.

2. A minimum of three years of human resource management experience preferred in

construction industry preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Founded in 1988, ALTEN operates in over 25 countries worldwide with ANOTECH Singapore operating since 2015.

To support our growing activitie, ANOTECH Singapore is looking for an Information Security (Cybersecurity and Compliance) to be based in Singapore.

Responsibilities

· Cyber Security risk & compliance officer works cross-departmentally to conduct risk analysis on Projects and Changes in line with Group security strategies.

· Contributes to enhance current risk management process to facilitate collaboration, data collect & sharing between stakeholders

· Ensures that appropriate processes and controls are in place complying with all relevant regulations and legislation

· Assists the organization on implementing Cyber Security Crisis Management Process.

· Actively participate in crisis simulation and update related documentations.

· Conducts internal audits and reviews at regular intervals to ensure that compliance procedures are regularly followed.

· Actively participate in crisis to coordinate, collect, and report operational team activities, suggest improvement, and manage RETEX. Keep documentation up to date and follow improvement plans.

· Ensures that stakeholders are thoroughly updated about the organization’s policies, regulations, and processes.

· Contributes with Technical Direction to answer security questionnaires for Cyber Assurance or customer.

· Participates to audits for customer or certification.

· Make the necessary changes to make our IS more secure and participates in awareness programs implementation for various users and IT teams.

· Produce reports for operational and management teams to assess the effectiveness of security policies in place.

· Propose a tool for crisis management at a Group level (Everbridge…)

Requirements

· Bachelor's Degree in Information Security, Cybersecurity or any relevant discipline

· At least 5 years of working experience

· Demonstrated understanding and experience working within engineering & services companies

· Experience on producing and monitoring operation plan & risk assessment

· Demonstrate abilities in conducting internal quality, compliance audits and reviews

· Excellent written skills and demonstrated ability to prepare professional briefs, summaries, and reports

· Ability to convert complex legislation or information into plain language

· Ability to work autonomously, as part of a team and in co-ordination with other groups

· Communicate and show availabilities in a way remote working doesn’t represent a constraint

· Active listener, Organized

· Fluent English, experience in international and multi-cultural business environment

· French is a plus

· Readiness to travel on needs

• Change bed linen and make beds
• Replace used towels
• Sweep and mop floors
• Vacuum carpets
• Dust furniture
• Replenish bath care products (e.g. soap and shampoo)
• Restock beverages and food items in the mini-bar
• Clean public areas, like corridors
• Report any technical issues and maintenance needs
• Address guests’ queries (e.g. on additional services)
• Help guests retrieve lost items
• Ensure all assigned rooms are clean and tidy by the end of the shift
• Follow hotel security guidelines

Requirements and skills

• Work experience as a Room Attendant
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• High school diploma is a plus

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Job Responsibilities:

• Manage the full spectrum of HR and administrative operations.
• Develop and implement HR strategies that align with the company's goals.
• Review and update HR policies to ensure compliance with labor laws and industry standards.
• Oversee the entire recruitment process, from job postings to candidate selection and interviews.
• Create talent acquisition strategies to attract top candidates and facilitate onboarding processes.
• Handle employee relations by addressing grievances, managing disciplinary actions, and resolving conflicts.
• Implement and manage performance management systems, ensuring regular appraisals and opportunities for employee development.
• Process work pass applications, renewals, and cancellations for foreign employees, ensuring compliance with government regulations.
• Oversee payroll administration, benefits management, and leave tracking.
• Review and recommend salary structures, bonuses, and incentive programs.
• Identify training needs and develop programs to enhance employee skills and competencies.
• Organize both internal and external training programs to support career development.
• Manage office operations, including lease agreements, facility maintenance, and vendor relations.
• Ensure a productive office environment that complies with safety regulations.
• Maintain compliance with all labor laws, health and safety standards, and internal policies.
• Prepare and present HR reports on workforce trends, turnover rates, and other key metrics to senior management.
• Perform any additional duties as assigned.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional HR certification (e.g., SHRM, CIPD) is a plus.
• Minimum of 5-7 years of HR experience, including at least 2 years in a managerial or leadership position.
• Preferred experience in managing work pass applications, foreign worker regulations, and office administration.
• Strong understanding of labor laws, employment regulations, and HR best practices.
• Experience in the construction industry is preferred.
• Proficient in HR software and systems.
• Willingness to travel to construction sites and work in both office and field environments.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Mon - Fri 8.30am to 6pm

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

Job Responsibilities:

• Execute the service and maintenance workflow effectively.
• Collaborate closely with client representatives regarding all service and maintenance-related matters.
• Mentor and guide a team of service members.
• Assist the supervisor in staffing teams for service deliveries and distributing responsibilities.
• Manage daily client interactions and expectations to achieve optimal results.
• Support the supervisor in ensuring the timely troubleshooting and servicing of security systems at client locations.
• Familiarize yourself with each client's business, organization, and objectives to enhance customer satisfaction.
• Ensure that all work complies with the Workplace Safety and Health Act.
• Perform additional technical tasks as needed.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering with at least 2 years of work experience.
• Must have knowledge and hands-on experience with security systems, including Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems.
• Strong interpersonal and problem-solving skills.
• Independent and self-motivated, able to work with minimal supervision.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills