About Client

Award-winning international global payment solutions provider (FinTech). Headquartered in Singapore and with offices across 5 different countries, the client focuses on enabling seamless cross-border payments (B2B, B2C) by utilizing advanced technologies such as AI, blockchain and data analytics. Backed by a commitment to compliance, security and customer satisfaction, my client aims to create efficient and seamless global payment solutions.

Job Description:

• Handle full spectrum of HR operations, i.e., Recruitment, Payroll, Employee Matters, Work Pass Renewal, Welfare, Career Development, HR Strategic Plans etc
• Support development of HR strategic mid-term plans and initiatives that support business needs
• Manages and drive the talent acquisition process, which include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analysis of trends in compensation and benefits
• Maintains compliance with employment act and regulations, and recommended best practices; reviews HR policies and practices to maintain compliance
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Oversee the full spectrum of employees’ lift cycles from on boarding to off boarding, including confirmation, contract renewals and re-employment
• Oversee all other HR administrative work including compensation & benefits administration, work injury compensation & training administration

Requirements:

• Diploma in Human Resources or equalvant field
• Minimum 3 years experience
• Good written and verbal communication skills
• Info-Tech Cloud HR System experience is required
• Positive and high initiative
• Candidates with experience in FINTECH is a bonus
• Able to commence work immediately is a plus

*Kindly note that only shortlisted candidates will be notified. Thank you.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

Job Title: HR Assistant (ID4573)
Location: Pioneer
Working Hours: Mon to Fri 8.30am – 6.00pm
Salary: $2700-$2900

Responsibilities
• Onboarding and off boarding process
• Arrange Recruitment and interviews
• Prepare and issue employment contracts, HR-related letters and memorandums.
• Maintain staffs profile
• Ensure HR process follow company policy
• Application, renewal and cancellation of work pass
• Handle insurance and road tax
• Follow MOM up to date regulation
• Arrange company vehicle inspection and servicing
• Arrange and update training records
• Handle payroll, leave, cpf submission and statutory claims, etc
• Process IR21 and IR8A
• Handling employee relations issues such as conflicts, grievances, and disciplinary actions.
• Other ad-hoc HR & Admin duties delegated from management and superior.

Requirements
• O Level and Above
• At least 2 years HR Assistant Experience
• Team player who possesses excellent communication and interpersonal skills.
• Independent, reliable and analytical.

Job Title: HR and Accounts (ID8173)
Location: Woodlands, Singapore
Working Hour: Monday – Friday 9am -6pm
Salary: $2500 - $3500

Job Description:
• Prepare the full set of accounts including AP, AR and reporting
• Prepare invoices, trace client payments and monthly bank reconciliation
• Assist with tax filing matters including GST and income tax
• Assist in all HR matters such as work pass matters, recruitment process and monthly payroll
• Handle all worker-related matters e.g. arranging for accommodation, training, flight tickets, insurance, IR21 etc.
• Maintaining and organizing office records and files
• Handling of incoming calls and email enquiries
• Provide administrative support to the operation team in office & on site
• Perform daily and ad-hoc administrative tasks as assigned

Requirement:
• Minimum of 2 years of accounting and HR experience
• Proficient in Microsoft Office
• Must be able to communicate in English and Chinese
• Good communication skills
• Willing to learn

Responsibilities:

1. Develop and implement data quality standards, policies, and procedures.
2. Define data quality metrics and establish benchmarks to measure and monitor data quality performance.
3. Conduct data quality assessments and audits to identify inconsistencies, inaccuracies, and gaps in data.
4. Collaborate with business stakeholders to understand data requirements and priorities.
5. Work with IT teams to ensure that data quality controls are integrated into data acquisition, processing, and storage systems.
6. Implement data quality tools and technologies to automate data profiling, cleansing, and validation processes.
7. Design and execute data quality improvement initiatives, including data cleansing, enrichment, and remediation efforts.
8. Provide training and support to end users on data quality best practices and tools.
9. Monitor data quality trends and proactively address emerging issues.
10. Serve as a subject matter expert on data quality matters and contribute to data governance initiatives.

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

DUTIES & RESPONSIBILITIES:

1. Administer procurement activities, provide end-to-end support and advice to internal requestor on procurement procedure, guide them through the entire procurement process.

2. Review and prepare procurement documents for publication, evaluation, award recommendations etc. Check and ensure quotation bids are evaluated fairly and in strict compliance to the school’s procurement procedure and Government Instruction manual (IM).

3. Perform transactions on GEBIZ, publishing quotation, raising award, issuance of Purchase Order (PO), contracts and etc.

4. Liaise with internal requestor on contract management, track and timely complete all purchase request assigned.

5. Perform any other ad-hoc duties as assigned.

REQUIREMENTS

1. Diploma/ degree in business, supply chain management, or a related field.

2. 2 years of experience in government procurement.

3. Experience with procurement software and tools including GeBIZ e-procurement system.

4. Have knowledge on government procurement procedure is a plus.

5. Strong analytical, problem-solving skills and meticulous with eye for details.

6. Proactive, able to work independently and as a team member. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.

• We are Expanding
• We are looking into creating a vietnamese fusion food menu and is inviting local individual to join us.
• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.
• minimium 2 years experience in chef position or similar
• Able to work rotation shift

Job Summary
The job holder (2 year contract) supports the organisation in overseeing the management of human resource (HR) in the organisation. The job holder is responsible for the efficient planning, execution and evaluation of the Learning & Development and Organisational Culture & Engagement functions of HR.

The job holder is largely expected to work in an office environment from 8.30 am to 6.00 pm on weekdays and may also be required to travel out of the office for meetings. On occasion, the jobholder may need to work outside official hours on weekends to support in the running of events

Key Responsibility Areas

Learning & Development

1. Develop organisational learning and development strategies and plans based on the organisation’s current and future business to improve overall workforce capabilities for current and future roles, and to promote lifelong learning.
2. Recommend and implement innovative and creative learning and development channels and technology to engage learners and increase the effectiveness of learning and development interventions based on the needs of the organisation.
3. Conduct learning needs analysis to assess staff current capabilities and areas of development to deliver the organisation’s strategy and future plans.
4. Manage the organisation’s annual total training plan and analyse data and gaps gathered from the individual staff learning roadmaps
5. Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching.
6. Identify, design, develop, and execute appropriate broad-based learning and development programmes for workforce development based on the needs of the organisation.
7. Engage and work with partners at the national level to identify possible collaborations for staff learning and capacity-building.
8. Oversee and facilitate local and overseas attachment programmes and study trips.
9. Evaluate, recommend, and administer the sponsorship of programmes through the organisation’s training awards to support the talent development of staff.
10. Engage and work with Institutes of Higher Learning and national agencies to identify and administer student and professional attachments to the organisation to build pipeline for talent acquisition.
11. Manage the budget for learning and development and prioritise spending to invest on the strategic capabilities of the organisation.

Organisational Culture & Engagement

1. Plan and design the employee engagement strategy, and measurement tool by recommending employee engagement drivers that have high impact on driving workforce performance.
2. Plan and execute the communication and engagement sessions using appropriate channels/tools for the targeted audience for knowledge-sharing and capacity-building.
3. Develop communication material/information kits for the HR programmes/ activities to convey desired messages clearly and effectively to the targeted audience.
4. Design, conduct and analyse the organisation’s culture through the employee engagement surveys and recommend corrective or improvement actions.
5. Facilitate action planning discussions with stakeholders to identify corrective or improvement actions and resources to implement the action plans.
6. Oversee and facilitate the onboarding process for new staff to ensure the sharing of organisational and functional knowledge to familiarize them with the organisational culture.

Other Duties

1. Identify and submit relevant applications for national organisational awards.
2. Source and obtain national funding or any other available funding for staff development in line with national initiatives.
3. Maintain management guidelines by preparing, updating, and recommending HR learning and development policies.
4. Plan and coordinate meetings as the secretariat for HR Committee meetings.
5. Manage reporting staff to effectively train, evaluate, motivate, delegate and monitor their progress.
6. Any other duties as directed and assigned by the CEO.

Requirements

• Degree in HR, Business Administration or equivalent.
• At least two to three years of experience in HR Learning & Development functions.
• Institute for Human Resource Professionals (IHRP) certification will be an advantage.
• Good knowledge of Singapore employment laws and regulations.
• High level of organisational skills with an ability to work well under pressure. Able to work independently with integrity under minimal supervision and collaboratively within and across teams.
• Resourceful, independent and meticulous.
• Good interpersonal skills and ability to manage stakeholders across different levels.
• Good analytical skills with positive attitude to take on challenges/responsibilities.

Responsibilities

• Manage/compile of all outlet orders
• Process orders for third parties
• Month end invoice/report posting for external and internal companies
• Monthly stock take
• Organize and maintain all files and records
• Any other ad-hoc duties as assigned by the Company

Requirements

• Candidate with related working experience will be advantageous
• Experience in food factory and process an advantage
• Proficient in MS Office application

Whatsapp 91834574 for more information

Responsibilities

• Manage/compile of all outlet orders
• Process orders for third parties
• Month end invoice/report posting for external and internal companies
• Monthly stock take
• Organize and maintain all files and records
• Any other ad-hoc duties as assigned by the Company

Requirements

• Candidate with related working experience will be advantageous
• Experience in food factory and process an advantage
• Proficient in MS Office application

Whatsapp 91834574 for more informatio

Compliance Officer (Open to Auditors)

· Open to Candidates from Audit firms

· Prominent Real Estate Player

· Salary Circa - $65000 per annum plus bonus.

The Company

The company is a SGX listed REIT with a strong portfolio of overseas assets. They are now seeking a Compliance Officer to be part of their growing team.

The Position

The Compliance Officer’s main role will be to assist the senior management in managing the and compliance related matters for their operations in Singapore and overseas. There will be a need to perform compliance reviews and report on compliance related matters to ensure their operations follow the laws and regulations. Naturally there will be a need to liaise / work closely with Internal Auditors, outsourced Compliance Consultants, and external legal counsel to ensure compliance with the relevant matters. As such the Compliance Officer will need to provide advise to the senior management on related laws and regulations and ensure there is proper maintenance and updates on the company’ compliance policy and procedures.

The Person

To succeed in this role, candidates should ideally have at least 2 years of working experience, ideally gained from a Singapore REIT, Financial Services or Audit background with a good knowledge of SGX Listing Rules. Candidates should have strong interpersonal skills, independent and the ability to partner with the business.

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

· Provide administrative support for HR executives

· To handle MOM - WPONLINE & EPONLINE

· Organize, compile, update company personnel records and documentation

· Manage and update HR databases with different information such as new hires, terminations, sick leaves, warnings, vacation and days off

· Help in payroll management, preparation and payment

· Prepare, manage and store paperwork for HR policies and procedures

· Answer employees’ questions and provide requested information

· Maintain schedule and coordinate calendar activities

· Assist recruiters in posting job ads on careers pages and processing received resumes

· Answer telephone calls and provide needed information

· Labour Monitoring, insurance and other adhoc works

· In charge for Employees Training

· In charge for Company Insurance (WICI, FMI, PL), Company vehicle VPC, Motor Insurance, Road Tax

· Help organize and manage new employee orientation, on-boarding, and training programs

• Works in commercial buildings environment.
• Good customer service skills; able to communicate with people of all levels
• Working schedule follow roster plan. 5 days week, 12hrs-shift (Fixed shift)
• Those have PC Knowledge will be a bonus for our factory.
• Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc. Possess valid security license

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety polcies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

• Understand the SAP functional requirements across HR, FIN, Procurement and Scholarships to determine the training needs and develop a detailed training curriculum to upskill the impacted users.
• Develop a detailed training and development plan to equip the impacted users with the right knowledge and skills to perform tasks on the new system and adopt the new ways of working.
• Coach and guide the training team to develop custom content for the project (i.e. SAP HR, FIN, Procurement and Scholarship), which will be leveraged to conduct training across the impacted users. Training content will include but not limited to QRGs, Simulations, Training Assessments, Training Evaluations, User Guides, etc.
• Define post go-live support plan and strategies based on the client requirements and key considerations from the training needs analysis.
• Manage and execute the Training workstream on the project in adherence to defined scope and agreed upon timelines, and within the defined budget.
• Develop, review, and obtain sign-off on Learning Material from the client in time to execute the training delivery to upskill the impacted users. Approve training deliverables before sharing with the client to ensure quality metrics are achieved.
• Support Train-the-Trainer delivery, collation of feedback, and drive TTT updates.
• Serve as liaison between functional workstream team and the business users.
• Provide leadership and direction on learning activities and decisions across the project.
• Manage issues and propose recommendations to governing bodies and ensure execution of resolutions as required.
• Provide Logistics and deployment plan for a seamless learning experience.
• Identify any SMEs who may need to provide additional input to materials and define their areas of responsibilities along with dedicated time for training inputs/validation of content as needed.
• Onboard Instructional Designers and Content Developers to the program and provide them with the coaching and guidance as needed.
• Devise and monitor track-wise training workplans to ensure all training deliverables meet the milestone dates.
• Drive the Training workstream updates to the client and with Accenture stakeholders to communicate status and discuss challenges, risks and mitigations plans.
• Support onboarding Instructional Designers and Content Developers to the program.

Requirements:

• Knows the 4 key processes of an ERP (Procure To Pay, Forecast To Deliver, Order To Cash, Finance & Controlling).
• Minimum of 5+ years of change management/ consulting experience is expected for Consultant Level.
• Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g. Organization Design, Culture Transformation, Leadership Effectiveness etc) is highly desirable.
• Proven ability to work creatively and analytically in a problem-solving environment
• Comfortable working with digital solutions in an information systems/technology-driven environment
• Excellent communication (written and oral) and interpersonal skills
• Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
• Strong executive level relationship building skills.

Role

• Assist HR Manager in handling day-to-day HR full spectrum
• Advise and support other departments on HR matter
• Provide support in establishing all compliance policies and framework
• Maintain accurate HR database and up-to-date employees' records
• Manage employees’ information in Infotech and Million system
• Work pass application for external parties
• Payroll for external parties
• Assist on HR daily administrative activities
• Other ad-hoc HR duties

Pre-requisites

• Minimum 2-3 years related working experience.
• Conversant in English, both spoken & written
• Conversant in Chinese (both spoken & written) is a plus to handle Chinese clients.
• Conversant with Singapore legislation e.g. Employment Act
• Proficient in MS Office (especially Excel)
• Must have the “Can do!” attitude
• Able to work well under pressure and meet deadlines
• Team player and positive mindset

Case Management Officer, Psychological Medicine

• Nursing Background
• Non-Clinical Nursing Duties
• Office Hour
  

Job Description:

• Administer brief psychogeriatric assessments and brief child assessment and collect basic socio- demographic information for all patients.
• Contact patients prior to their first visit to confirm their attendances, remind them to attend and follow up appointment on time.
• Triage cases, conduct home and school visit when needed.
• Provide psycho-education for patients and their family.
• Assess caregivers' needs with appropriate assessment tools and arrange appropriate referrals for support
• Collaborate with Allied Health team, including Medical Social Worker, Psychologists

Requirement:

• Degree in Nursing, Psychology or relevant discipline.
• Minimum 2-3 years experience
  

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Key Responsibilities:

1. Recruitment:

• Manage end-to-end recruitment processes, including job posting, candidate sourcing, screening, interviewing, and onboarding.

• Collaborate with department heads to understand staffing needs and develop effective recruitment strategies.

• Build a strong talent pipeline and maintain relationships with recruitment agencies.

2. Payroll:

• Administer payroll processes accurately and in compliance with relevant regulations.

• Resolve payroll discrepancies and ensure timely and accurate disbursement of salaries.

• Stay updated on payroll regulations and implement necessary changes.

3. Employee Engagement:

• Develop and implement employee engagement initiatives to enhance workplace satisfaction and productivity.

• Conduct surveys and feedback sessions to gauge employee morale and identify areas for improvement.

• Organize team-building activities and events.

4. HRIS (Human Resources Information System):

• Oversee the implementation and maintenance of HRIS to streamline HR processes.

• Ensure data accuracy and generate reports for management analysis.

• Train employees and managers on HRIS usage.

5. Administrative Support:

• Provide administrative support to the HR department, including document preparation and record maintenance.

• Assist in the development and implementation of HR policies and procedures.

• Coordinate employee-related programs and activities.

Additional Responsibilities:

6. Learning and Development:

• Collaborate with department heads to identify training needs.

• Design and implement learning and development programs to enhance employee skills.

• Evaluate the effectiveness of training initiatives.

7. Performance Management:

• Support the performance management process, including goal-setting, performance reviews, and feedback sessions.

• Work with managers to address performance issues and implement improvement plans.

8. Compensation and Benefits:

• Assist in the development and administration of compensation and benefits programs.

• Stay informed about industry trends and benchmarks to ensure competitive offerings.

Note: This job description is a general outline of responsibilities and qualifications and is not exhaustive. Additional duties may be assigned as needed.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Proven experience in HR roles with a focus on recruitment, payroll, employee engagement, and HRIS.

• Strong understanding of HR best practices and applicable laws and regulations.

• Excellent interpersonal and communication skills.

• Detail-oriented with strong organizational and time-management abilities.

Job Description:

As a Human Resource Generalist and Payroll Specialist, you will play a crucial role in managing our human capital and ensuring accurate payroll processing. You will be responsible for handling a variety of HR functions while also ensuring timely and precise payroll disbursements. This position requires strong attention to detail, excellent communication skills in both English and Telugu, and a deep understanding of HR policies and procedures.

Responsibilities:

1. Human Resource Management:Oversee the recruitment and onboarding process, including sourcing candidates, conducting interviews, and facilitating new hire orientations.
   Manage employee relations, including addressing grievances, conflicts, and disciplinary actions in accordance with company policies and legal regulations.
   Administer employee benefits programs and ensure compliance with relevant laws and regulations.
   Maintain accurate employee records, including personnel files, attendance, and performance evaluations.
   Implement and enforce HR policies and procedures to ensure a positive and productive work environment.
   
2. Payroll Administration:Process payroll accurately and on time, including calculating wages, deductions, and taxes.
   Verify attendance, hours worked, and overtime to ensure accuracy in payroll calculations.
   Address payroll-related inquiries from employees and resolve any discrepancies promptly.
   Prepare and distribute payroll reports to management for review and analysis.
   Stay updated on changes in payroll regulations and compliance requirements.
   

Requirements:

1. Bachelor's degree in Human Resources, Accountancy, or a related field.
2. Proven experience as an HR Generalist and Payroll Specialist, with a minimum of 5 years in a similar role.
3. Proficiency in English and Telugu languages, both written and verbal, is essential.
4. Strong understanding of HR principles, practices, and legal regulations.
5. Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels.
6. High level of integrity and confidentiality in handling sensitive HR and payroll information.
7. Proficiency in using HRIS (Human Resource Information System) and payroll software.
8. Detail-oriented with excellent organizational and time management skills.
9. Ability to work independently and as part of a team in a fast-paced environment.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Human Resources and Faculty Administration (HRFA).
• HR Technology Management
  • Lead the strategic planning and execution of HR Technology systems/platforms to improve and streamline HR operations, as well as enhancing the user experience for employees, line managers and HR users.
  • Serve as a liaison between HR function and IT/System implementation partner for the SAP SuccessFactors implementation project and ongoing technology initiatives/enhancements.
  • Lead the design and delivery of new/enhancement of HR technology solutions including HRIS (SAP HR ECC, SAP SuccessFactors modules) and other relevant 3rd party HR tools (e.g., Qliksense, Glint, Chronus, Microsoft Office Tools, Document management System) to meet the needs of the organization.
  • Work closely with cross-functional teams to ensure smooth rollout and integration between HR systems and other organizational platforms, aligning to business requirements.
  • Facilitate the change management process for the deployment of new systems or major updates to existing HR systems/modules.
• Data Management and Analytics/Reporting
  • Oversee the management of HR data, not limiting to data structure inventory, data accuracy and compliance with data privacy.
  • Drive HR analytics and through development of standard reports/dashboard to provide insights into key HR metrics to support data-driven decision making.
  • Partner with IT department to implement and monitor security measures to protect sensitive HR data and ensure data access control.
• Process Optimisation
  • Lead and collaborate with business owners (internal HR or external stakeholders) to operationalise the implementation of the HR/Academic policies and processes via technology.
  • Identify opportunities to streamline HR processes, workflow and improve user experience through technology enhancement/automation.
• Compliance and Vendor Management
  • Oversee and review users' access for all HR related systems, i.e., HRMS such as SAP HR/SuccessFactors, reporting tool such as Qliksense, electronic document management system, Intranet repository, 3rd party systems, etc. to ensure segregation of duties are being managed appropriately according to internal control guidelines.
  • Participate in the periodic audit review exercise, not limiting to users' access maintenance.
  • Manage relationship with HR technology vendors, together with the IT department, on system patches/upgrades, maintenance, adhering service level agreement, contract negotiation.
• Training and Documentation
  • Develop training materials, conduct training sessions for users on the use of HR technology platform. Create and maintain documentation, user guide, FAQs to support end-users to navigate the system effectively.
• Team Management
  • Lead and mentor the team members, providing guidance on project prioritization, continuous development and keeping up with new technology trends.

• Bachelor's degree, preferably in Computer Science, Information Technology, Human Resources, or a related field.
• Minimum of 8 years of broad HR experience, with at least 3 years in HR technology implementation, or related roles, including leadership or supervisory experience.
• Strong understanding of HR technology platforms, including HRMS (SAP HR ECC, SAP SuccessFactors), 3rd party faculty information system, survey platform (Glint).
• Proficiency in HR solutions' configurations, customizations, and integrations.
• Highly self-motivated and independent thinking abilities.
• Strong presentation and stakeholder influencing/engagement capabilities.
• Excellent interpersonal and communication skills, with the ability to work in multiple teams and coordinate efforts across different stakeholders.
• Strong leadership and team management skills with the ability to inspire, motivate, and develop team's members.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

HR & Admin Manager (Singapore & Malaysia)

Responsibilities:

Human Resource

· Review HR and performance management policies and key KPIs

· Review company handbooks to include any updates or amendments in Employment Acts

· Handles recruitment process including talent sourcing, liaison with recruitment agencies, drafting job posts, onboarding and orientation.

· Plan manpower needs in line with Minstry of Manpower (MOM) directives and apply for work permit, S Pass, EP, DP and process pass renewals

· Organize annual medical checks for employees

· Handles off-boarding process like conduct exit interviews, termination, retirement

· Handles employee’s queries, grievances and provides career guidance

· Process monthly Singapore and Malaysia payroll using iPay and UBS SAGE including uploading to banks for payment

· Plan and implement annual performance management and propose division of bonuses

· Submission monthly CPF contribution to CPF Board and pay all relevant taxes like EPF, EIS, SOSCO, Zakat, PCB and corporate taxes to Malaysia statutory boards

· Submission of annual tax forms to IRAS and LHDN (Malaysia equivalent of IRAS)

· Apply and claim from statutory boards childcare leave and training course subsidies

· Ensures proper administration of HR and admin practices in line with corporate compliance by HQ, includes meting out disciplinary actions

· Submission of HR reports like monthly headcount, salary list, organization charts and contact list

· Organize annual team bonding sessions and quarterly staff engagement activities

· Manage and verify annual leaves and benefits entitlement, petty cash and transport claims

· Source and identify safety course providers for employees in Singapore and Malaysia

· Ensure all training, payroll and filing records are in place and maintain office cleanliness

Office Administration

• Maintain and process any of the general office admin of the company.
• Stationery & sundry purchasing for office and other ad-hoc projects.
• Tenancy/Rental Management (For both SG & MY offices and rental units for Employees)
• Stationery & Office Equipment management (Sourcing, purchasing, maintain)

IT Support

· Liaising with Vendor on IT equipment and Software matters

· Procuring and maintaining of IT equipment (both mobile phones, laptops, router and printer), issue, returns & repair

· Handling IT enquiries from employee

Requirements:

· Singapore Citizen or SGPPR

· Fluent in both English & Mandarin (Proficiency in Japanese language or Malay is a bonus)

· Preferably Bachelor Degree or Graduate Diploma in Human Resource/Capital Management

· Proficient in MS applications like Word, Excel, Powerpoint and Outlook

· At least 5years’ experience as HR practitioner in Singapore, be well versed in Singapore Employment Act and willing to learn Malaysia labour laws

· Strong communication skills (both verbal & written)

Job Summary

The Finance, HR, and Office Admin role plays a pivotal role in supporting the smooth functioning of our organization across multiple domains. The successful candidate will handle a range of responsibilities encompassing finance, human resources, office administration, and project support functions.

Principal Duties and Responsibilities

1. Finance Support (60%)

· Maintain accurate records of financial transactions, including invoices, receipts, payments, expenses, and grants-related documents.

· Handle invoicing, receipts, payments, and expenses, ensuring compliance with accounting standards and grant guidelines.

· Assist in updating project Profit and Loss (P&L) statements and preparing monthly financial reports.

· Conduct budget vs. actual analysis, including grants utilization tracking.

· Manage vendor relationships and upload invoices in vendor portals.

· Maintain proper documentation of grant approvals, correspondences, and grants-related invoices/receipts.

· Support auditors during financial year audits, including grants-related audit trails.

· Reconcile Accounts Receivable (AR), Accounts Payable (AP), and bank statements, including grants-related transactions.

· Prepare management accounts and assist in budgeting and financial planning.

· Manage GST registration and compliance for grants-related activities.

· Prepare grant submissions and maintain proper documentation of grant approvals and correspondences.

· File invoices/receipts related to goods and services supported by grants ansubmit claims on government grant portals.

· Ensure compliance with grant guidelines and regulations in all administrative processes.

· Work with accountants to produce quarterly GST Returns, ensuring accuracy and compliance with tax regulations.

· Maintain and manage all necessary insurance policies for the company and ensure timely policy renewals.

2. HR Support (10%)

· Manage employee records, including onboarding, staff documents, and HR policies.

· Assist in recruitment efforts, including coordinating interviews and candidate communications.

· Process payroll, including CPF submissions and IR8A filings, and ensure accuracy in salary payments.

· Process and verify staff expense claims, ensuring compliance with company policies and guidelines.

· Maintain oversight of staff leave and benefits, including annual leave, medical leave, and other entitlements.

· Ensure the company is adequately resourced by deconflicting leave schedules of all staff.

Support HR initiatives and compliance with labour laws and regulations.

3. Office Administration (20%)

· Procure office supplies, equipment, and services, ensuring cost-effectiveness and timely delivery.

· Coordinate travel arrangements for team members, including flight bookings, accommodations, and itinerary planning.

· Provide administrative support to senior management, including calendar management, meeting coordination, and expense claims processing.

· Manage corporate secretariat liaisons and maintain corporate documents and contracts.

· Oversee office cleanliness and maintenance, including coordinating with cleaning services and maintenance vendors.

· Maintain organized filing systems for documents, records, and office correspondence.

Facilitate internal communication channels and coordinate meetings, events, and office logistics.

4. Project Support (10%)

· Manage registration portals and logistics for events, including VIP management.

· Prepare documentation for Government Grant Applications and Claims, and work with Government Agencies and auditors on project-based initiatives.

QUALIFICATIONS AND SKILLS

· Ideal to have 3 - 5 years of relevant experience in finance, HR, and office administration roles.

· Proficiency in Office Tools such as Excel, Word, and PowerPoint is a must.

· Proficiency in other Office Tools, e.g., Access, Project, and others, should be highlighted as it will be advantageous.

· Proficiency in QuickBooks or similar business accounting software should be highlighted as it will be advantageous.

· Strong organizational skills, attention to detail, and ability to multitask effectively.

· Self-motivated, proactive, and able to work independently with minimal supervision.

· Must be at least 18 years old, with no upper age limit.

· Fresh graduates are welcomed to apply.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies