Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Role description:

The HR and Admin Officer will assist in managing office administration tasks and HR matters. This role will support the Admin Assistant in day-to-day office operations while ensuring smooth HR processes.

Key Responsibilities:

• Manage the full recruitment process, including sourcing, screening, and coordinating interviews to identify the best-fit candidates.
• Collaborate with hiring managers to define job requirements and prepare offer letters and employment contracts.
• Track and analyze recruitment metrics, such as time-to-fill and cost-per-hire, to optimize hiring processes.
• Manage daily HR operations, such as record maintenance and filing.
• Coordinate employee onboarding and induction programs.
• Respond to employee inquiries regarding HR policies, benefits, and general administrative matters.
• Organize training sessions and employee engagement initiatives.
• Provide support for employee exit processes and terminations.
• Ensure HR policies and documentation adhere to regional regulatory standards.
• Maintain accurate HR records and assist in preparing reports as required.
• Support the finance team with payroll processing and benefits administration.
• Support in general office administration to ensure smooth daily operations.
• Coordinate office supplies and equipment procurement, maintaining inventory levels.
• Manage office facilities, including handling maintenance requests.

Qualifications & Technical Requirements:

• A minimum diploma in business administration, human resources, or related fields is required.
• Preferably 2-3 years of relevant experience
• Basic to intermediate understanding of HR processes and administrative duties.

Preferences:

• Strong organizational skills and attention to detail.
• Excellent communication skills with the ability to interact with employees at all levels.
• Ability to handle multiple tasks and priorities efficiently.
• Proficiency in Microsoft Office Suite and HR systems.
• A proactive, adaptable team player with a positive attitude.

Others:

• Working hours from Monday through Friday 8:30 am to 6:00 pm.
• Ability to provide support during and outside regular business hours may be required
• 5 months contract from Jan/Feb 2025

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.

Roles & Responsibilities

• Manage the full spectrum of GST accounts and record transaction data accurately.
• Prepare monthly reconciliation, financial reporting, closing statements, and manage AR/AP.
• Reconcile POS system transactions, including cash, bank, and credit card payments.
• Update fixed assets and depreciation records in accounting software.
• Prepare and review supplier payments, ensuring compliance with credit terms.
• Track and verify expenses, cash claims, and card usage submitted by outlet heads.
• Generate and maintain payroll and salary reports.
• Update attendance records, leave schedules, overtime, etc.
• Stay updated on MOM guidelines and implement changes as required.
• Handle general administrative tasks and other ad-hoc duties as needed.

Requirements

• Diploma or Degree in Accounting or related field.
• 3-5 years’ experience managing full-spectrum accounts, preferably in F&B.
• Proficient in English and Mandarin to liaise with cross functional team.
• Meticulous, organized, and able to multi-task efficiently.
• Independent, collaborative, and a good team player.
• Proficient in Microsoft Office (Excel & Word).
• Familiarity with Xero accounting, Zealys payroll, ePOS systems, and credit card portals.
• 5-day work week, immediate or short-notice availability preferred.
• No quota for foreign staff who need for working pass.

Job Description

· Managing full spectrum of HR functions

· Weekly, periodical and monthly payroll processing and submission of statutory reports

· HR administration including employee movement, benefits and commercial insurance, work pass administration

· Training and development including course booking and training grants administration

· Completion and submission of statutory surveys

· Overseeing office administration including reception, office equipment, refreshment and stationery

. Participate in system transition and managing the system

· Any other ad hoc duties as and when required

Job Requirements:

· Degree in Business Administration/Human Resource or equivalent

· Minimum 3 years relevant working experience, preferably in security industry

· Good knowledge of payroll computation and relevant regulations

· Familiar with Timesoft HR Payroll and iRep system is an advantage

· Proficient in MS Office applications eg. Excel, Word, Outlook

· Strong analytical skills and sense of responsibility, meticulous and independent

· Strong multitasking skills and sense of urgency in fast pace working environment

· Must be able to start work immediately or within short notice

Please apply with detailed resume including current and expected salary, and notice period.

Only shortlisted candidates will be notified.

Job Description

• Patrolling: Regularly patrol the premises, checking for any unusual activity, signs of disturbance, or unauthorized entry.
• Monitoring: Use various monitoring tools, including CCTV cameras, to keep a watchful eye on the premises and quickly identify any security breaches.
• Crowd control: When required, manage crowds, and ensure that they do not become unruly or pose a threat to public safety.
• Access control: Ensure that only authorized personnel are allowed entry into restricted areas.
• Responding to emergencies: In the event of an emergency, take appropriate actions to minimize damage, protect people and property, and notify emergency services as needed.
• Reporting: Maintain detailed logs and reports of all incidents, activities, and security-related issues that occur during your shift.
• Customer service: Provide excellent customer service to all visitors, clients, and tenants of the building or area you are securing.

Benefits

• Monthly Voucher of $100.00
• Birthday Leave
• Weekly Advance
• Festive & Birthday Voucher
• Best Employee Awards / Voucher
• Security Course training fee will be covered by the Employer (New to Security Industry)
• Career advancement
• Yearly salary increment.

Qualificaiton

• Able to communicate, read & write English

Work Location

• Orchard (shopping centre)
• Day and Night shift
• 12 hours shift (9.30-21.30 or 21.30-9.30)
• 6 Off day per month
• Gross $3,000

• 5.5 Working Days
• 11am - 8pm
• Attractive Base Salary + Commissions + Incentives
• Location: Tai Seng / Suntec / AMK / Novena

Job Description:

• Client Engagement: Meet and interact with individuals from diverse backgrounds to promote products and services.
• Client Relationship Management: Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business.
• Administrative Duties: Perform general administrative tasks related to sales and client management as required.
• Sales Performance: Drive sales through effective communication, understanding client needs, and presenting suitable solutions.

Requirements:

• Prior sales experience, preferably in direct sales, retail, or the fitness industry

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

• 5.5 Working Days
• 11am - 8pm
• $2300 + Commissions
• Location: Suntec, Tai Seng, AMK, Novena

Benefits:

• Exciting and great opportunity to be part of a growing company
• A culture dedicated to making fitness accessible to everyone
• Free membership to work out at facilities
• Regular personal and professional development opportunities
• Attractive sales incentives
• Good career progression

Requirements:

• Muay Thai accreditation by the Singapore MuayThai Federation
• Experienced in coaching or training roles

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

• 5.5 Working Days (Alt Sat)
• Mon - Fri (830am - 530pm), Sat (830am - 1230pm)
• Up to $4500
• Islandwide

Job Description:

• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the banks and / or card stock take with the banks
• Attend project meetings with the banks
• Participate in negotiation discussions with the banks
• Management of card inventory in production
• Ensure timeliness and accuracy in all scopes of work

Requirements:

• Min Diploma qualification
• Must have prior team leading experience

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

We regret to inform you that only shortlisted candidates will be notified

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

Location: Kembangan
Working hours: Mon to Fri, 8am to 5pm & Sat, 8am to 3pm
Salary: Basic up to $3500 depending on experience

Job scope:
- Perform installation / maintenance of chiller / HVAC equipment at customer site with team of technicians
- Able to drive home vehicle (10 footer lorry)

Requirements:
- Must have Class 3 manual driving license
- Experience in electrical works / plumbing (fridge / aircon technician) would be preferred