Responsibilities:
• Conduct inspection, trouble shoot and complete maintenance of ship’s main engine remote control system and navigation equipment
• Familiar with ship owners and shipyards working procedures and environment
• Willing to work in local and overseas shipyard as well as anchorage environment at irregular hours which include overnight, weekends and public holiday depending on vessel schedule

Requirements:
• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• ‘Hands on’ experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Roles and Responsibilities:

· Ensure compliance with all employment laws and regulations.

· Stay updated on changes in work legislation and industry standards.

· Oversee recruitment and selection processes, including sourcing, interviewing, and hiring new employees.

· Handle work passes processes.

· Handle Insurance renewal, claims, new purchase for workmen, vehicles, all risks, machinery.

· Develop and implement HR strategies, policies, and procedures.

· Design and run employee training and development programs.

· Maintain HR records, including employee files, compensation, and benefits information.

· Handle Company licenses renewal (e.g. Bizsafe Level, SCDF Flammable License, Diesel Storage License)

· Handle employee relations and resolve any workplace conflicts or issues.

· Manage employee benefits programs and ensure compliance with regulations.

· Administer compensation and payroll programs and ensure accurate processing of payroll.

· Oversee and manage employee wellness and safety programs.

· Manage and resolve employee complaints and grievances.

· Provide HR support and guidance to employees.

· Negotiate and manage labor contracts and collective bargaining agreements.

· Conduct performance evaluations and provide feedback to employees.

· Stay updated on current industry trends and best practices in HR management.

· Develop and maintain positive relationships with government agencies and employee unions.

Requirements:

· Bachelor’s degree in Human Resources or a related field.

· Experience in recruiting, training, or organizational development.

· Knowledge of MS Office and HR analytics.

· Excellent communication and interpersonal skills.

· Expertise in resolving conflicts and fostering healthy workplace relationships.

· Strong critical thinking and problem-solving skills.

· Thorough knowledge of employment laws, regulations, and best practices.

Reporting to:

SEA Finance Manager

Job Overview:

We are seeking a dynamic and versatile HR Generalist to join our team. This role will encompass a full spectrum of HR functions and administrative responsibilities, with an additional focus on IT coordination tasks. The ideal candidate will have strong organizational skills, a proactive approach to problem-solving, and a passion for fostering a positive workplace environment.

Responsibilities:

Human Resources Responsibilities

Recruitment & Onboarding:

• Manage end-to-end recruitment processes, including job postings, screening, interviewing, and offer management.
• Facilitate onboarding and orientation programs for new hires to ensure a seamless integration into the company.

Employee Relations & Engagement:

• Serve as the primary point of contact for employee queries related to HR policies and procedures.
• Support employee engagement initiatives, team-building activities, and welfare programs.

Compensation & Benefits:

• Assist in payroll processing, leave management, and benefits administration.
• Ensure compliance with statutory regulations such as CPF, IRAS submissions, and employment laws.

Performance Management:

• Coordinate performance review cycles, including appraisal schedules and documentation.
• Provide support in training and development programs to build employee capabilities.

HR Compliance & Reporting:

• Maintain and update HR policies, procedures, and employee handbook.
• Prepare HR metrics, reports, and analyses for management.

Administrative Responsibilities

• Manage general office administration, including vendor management, office supplies, and facility maintenance.
• Oversee company events planning & logistics.
• Ensure proper documentation and archiving of employee records and contracts.

IT Coordination Responsibilities

• Act as the liaison between employees and the IT department or external IT vendors.
• Coordinate the procurement, setup, and maintenance of IT equipment (e.g., laptops, printers, software licenses).
• Provide basic IT support for employees, such as troubleshooting connectivity issues, password resets, and software installation.
• Assist in managing IT inventory and ensuring security protocols are in place (e.g., data backups and access controls).
• Monitor and coordinate system updates, network maintenance schedules, and compliance with IT policies.

Ad-hoc and Additional Responsibilities

• Undertake additional HR initiatives or projects as assigned by the manager to support the organization’s goals and operations.

Professional Skills & Abilities:

• At least 3-5 years of experience in HR generalist roles
• Strong knowledge of HR functions, local employment laws, and statutory regulations
• Proficient in Microsoft Office Suite and HRIS systems
• Basic IT troubleshooting knowledge (e.g., hardware, software, network)
• Excellent communication, problem-solving, and organizational skills
• Ability to multitask and work independently in a fast-paced environment
• Experience in IT coordination or basic IT troubleshooting is an advantage

Qualifications

• Diploma/Degree in Human Resources, Business Administration, IT, or related field.

Job Description & Requirements

• Maintain employee records
• Update leave records for employees
• Prepare employment contracts
• Prepare recruitment advertisements
• Apply/Renew/Cancel EP/S-PASS
• Monitor and arrange training for all local and foreign workers
• Monitor and update ISO training records
• Monitor and update dormitory list for foreign workers
• Monitor insurance coverage for local and foreign workers
• Assist in the renewal of company's registered contractors licences
• Implementation of control measures
• Adoption of HR technologies
• Recruiting Talents

• Responsible for handling all general office admin & clerical support, data entry, document scanning
• Proper filing of hardcopy documents for records and easy retrieval
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Handle enquiries and public feedback pertaining to the project site activities & environment
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO
• Other ad-hoc duties as assigned

Requirement

• Proficient in Microsoft Excel and Word
• Able to communicate fluently in English
• Minimum pass in at least 5 subjects, including English at GCE “O” Level or Nitec Certificate

Position: PDI Admin Officer (Pre-Delivery Inspection)

Working Location: 24 Benoi Sector Singapore 629857

Working Hours:

Mondays – Fridays: 0830hrs – 1800hrs

Alt Saturdays: 0830hrs – 1230hrs

Salary Range: $2300 - $3000

Job Scope

1. Administer, in proper order, all PDI documentations in areas of job cards, invoices, warranty claims, creation of purchase orders and GRNs.
2. Provide administrative support to Sales personnel at point of delivery.
3. Liaise with contractors for the necessary PDI work to be performed.
4. Update of stock list.
5. Follow up with relevant parties on the outstanding payment.
6. Any other duties that may be assigned from time to time.

Job Responsibilities

• Expense and Procurement
• Perform fee calculation for outsourcing fee and arrange for payment processing
• Review expense claim and invoice processing
• Provide sanity check on KPI reports and other processing reports
• Consolidate response for survey/project
• Maintenance for DocuSign Account, DLP mail examination Group
• Coordinate within departments on tasks relating to administrative support
• Document and record keeping
• Arrange for new joiner onboarding and leaver process

Job Requirements

• Diploma or equivalent with min. 1 year of administrative/support experience in banking / Financial Institutions.
• Team player and possess an eye for detail.
• Able to work independently and under pressure.
• Proficient in Microsoft Office.

Roles & Responsibilities

HR cum Admin Responsibilities:

· Advertise, search and schedule candidates for interview

· Handling of administration and record-keeping documentation.

· Prepare employment contract

· Support daily administration / operations matters

· Prepare weekly Staff Attendance (Infotech system) for Monthly payroll and report

· Process MOM Work Passes (WP, S Pass, EP)

· Leave & Attendance records admin

· Other admin duties assigned by the Manager

Requirements:

· Minimum of 2 years’ experience in HR cum Admin.

· Good interpersonal & communication skills.

· Team player

· MS Office

1. JOB DESCRIPTION

• Handle account receivable duties
• Posting payments into the system
  Handling emails and phone calls.
• Other Administrative/accounting duties including but are not limited to the above duties

2. Requirement

Basic account concept, training will be provided

5 working day

Shortlisted candidate will be notified, thanks.

Job Description & Requirements

Finance Duties

· Report to the Finance Executive.

· Handling all payroll related matters, ensuring fair and prompt release or freeze (by instruction of operations department and management, or freeze the salary if poor attendance) of salary payment to all employees.

· Make sure all the bank reports are printed and funds are credited into employees’ account.

· Attend to site officers enquiries with regards to payroll matters and complaints.

· Handling final payment for resigned staff.

· Filing IR21 for resigned staff (foreigners) and process final payment upon approval by IRAS.

· Submit CPF contribution for FTE & PTE only.

· Assist Finance Executive in any ad hoc reporting required by the management

· Liaise with Administrative & Operations Department on daily wages matters if necessary

· Ensure Accounts department’s file systems, data and etc is carried out and updated effectively

· Verify the discrepancies of attendance by time sheet & payment before deadline.

· Prepares summary of payment for daily rated officers.

· Prepares summary of payment for weekly officers.

· Prepares summary of payment for monthly officers.

· Prepare payslip for all FTE & PTE staff.

· Liaise with the vendors/ contractors/ suppliers for checking of quotations and purchase order as and when required

· Prepare invoices & delivery order for billing matters including GST & credit note submission,

· Ensure adequate cash flow by following up payment schedule by the client

· Manage all banking matters

· Ensure the accuracy for all payroll matters

· Prepare monthly reports for the management review and evaluation

· Ensure the adherence of all rules and regulations of the Company by all staff

Logistics Duties

• Ensure that new employees are issued with relevant logistics and ceased employees have returned all Company issued items
• Attend to all logistics requisitions from Sites and HQ Staff
• Sourcing and maintaining inventory management for all items in the office and all sites. Ensuring all inventory records are up to date
• Sourcing, engaging and liaising with vendors / suppliers / contractors as needed
• Resolve supply, quality, service, and delivery issues with supplier / vendor / contractor
• Responsible for daily operational purchasing needs such as planning, issuing and receiving
• Ensure all logistics records and logs are up to date
• Ensure all logistics reports are done and submitted on time

General Duties

• Attend to all incoming phone calls and transfer them accordingly to the respective personnel
• Ensure all daily routines such as collection, checking receiving of mails are done
• To attend to visitors and interviewees
• To perform data entry for logs and records
• Filing of records and documents in an organized manner
• Prepare meeting minutes and documentation required from time to time
• Provide and responsible for full spectrum of administrative support for various departments
• Overall responsibility to manage and execute a range of administrative functions for the smooth and safe operations in the office, making contingency plans to avoid disruption to office services
• Ensure appropriate follow-through on administrative and support actions, decisions and commitments made by Management by working with parties responsible for implementation
• Ensure all administrative records and logs are up to date
• Ensure all administrative reports are done and submitted on time

Key Requirements:

· Proven admin experience preferred, preferably in security or related industries.

· Candidates without prior experiences are welcome to apply.

· Knowledge of office management systems and procedures.

· Result and service-oriented individual who possesses initiative and good communication skills.

· A proactive team player but with the ability to work independently in challenging projects and timelines.

· Enthusiastic with a “can-do” attitude

Roles & Responsibilities

Manage end to end recruitment including onboarding process, and confirmation;

ERP top-up (twice a month), process medical claims, disciplinary matters;

Files and maintain all records via written and electronic formats are up-to-date;
Work pass application and cancellation, insurances, maintaining P-File and HR matters;

Maintain HR Benefits and Compensation matters, Training and Development and HR processes
Any others daily ad-hoc duties as assigned by management

Job Requirements (THOSE WITHOUT HR RELEVANT EXPERIENCE, NOT CONSIDER, NO NEED APPLY)
1. Bilingual in Mandarin & English & can start IMMEDIATE (an advantage)

2. With Good working attitudes. At least Diploma in related fields;

3.Ability to handle sensitive and confidential information with discretion;
4.At least 3 years of HR and Payroll proven experiences
5.Full HR spectrum - Hands-on & Experience in HRMS Payroll softwares (Times Payroll Software, Info-Tech, Easy-Pay, QuickHR, etc )

6. Working hours : Mon-Fri : 8:30 to 5:30pm,

Sat 8:30 to 12:30 noon (with Alternate sat)

7. Singaporean / PR welcomes to apply. (No have Quotas for FOREIGNERS)

Able to multi-task, work in a fast-paced environment and work under tight deadlines.

If interested, kindly send in your CV for consideration. Only shortlisted candidates will be notified.

Description of the job

• Handling a variety of clerical duties, including data entry, accounting, filing, and record-keeping
• Require assisting on monthly payroll and CPF contributions etc
• Organising stocks
• Answering phone calls and email inquiries
• Administer work pass application, issuance, renewal and cancellation and licensing
• Manage and handle letter correspondences relating to HR such as Employment Contracts, Acceptance of resignation, confirmation letters and so on
• Renewal of yearly insurance
• Renewal and maintain relevant licenses from government agencies
• Fulfil any other administrative duties as and when required by the company.

What we are looking for

• Proven experience in an administrative work
• Attention to detail and a commitment to accuracy
• Excellent organisational and time-management skills
• Strong communication and interpersonal abilities
• Self-motivated and positive learning attitude
• A keen eye for detail and the ability to work accurately under pressure
• Able to multi-task and work under pressure

Requirements

• Prior internship experience or no experience are welcome to apply
• Proficient in MS Excel, MS word
• Possession of a driving license is desirable
• Proficient in Chinese will be desirable (to liaise with Mandarin speaking associates)
• Good written and interpersonal communication skills
• Able to work from Mondays to Fridays during office hours
• No prior HR experience required — we welcome candidates with a strong willingness to learn and a passion for HR.
• Singaporean only

Availability to start: 17 December 2024

Working Location: Vertex @ Ubi

Salary is negotiable on experience ( from : $2800 and onwards )

Please send your resume through when you are applying for the job.

We regret only shortlisted candidates will be notified.

We are looking for x25 Temp Warehouse Packer!

⭐No experienced required!
⭐Can work with friends

Roles & Responsibilities

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

Making sure employees that report to you meet performance expectations.

Giving instructions or orders to subordinate employees.

Ensuring that the work environment is safe, secure and healthy.

Meeting deadlines.

Approving work hours.

Ensure great customer service at all levels.

About Us

Pawkit is a fast-growing pet tech company dedicated to streamlining pet care for owners. From mobile grooming to at-home vet services, we pride ourselves on creating a seamless and stress-free experience for both pets and their humans.

We’re looking for a Customer Success Officer to join our vibrant team and be the go-to person for our pet-loving customers.

Key Responsibilities

• Customer Support: Respond to inquiries via phone, email, and chat, ensuring a smooth and positive customer journey.
• Booking Coordination: Assist pet owners in scheduling appointments for services like grooming, vet care, and pet sitting.
• Issue Resolution: Handle customer concerns and complaints professionally, ensuring timely resolutions.
• Client Engagement: Build relationships with customers, ensuring they feel valued and supported throughout their experience with Pawkit.
• Process Improvement: Provide feedback to improve our processes and enhance customer satisfaction.
• Administrative Support: Maintain records, update booking schedules, and coordinate with the operations team.

What We’re Looking For

• Customer-First Attitude: You genuinely care about creating great experiences for pet owners.
• Strong Communication Skills: You’re articulate, empathetic, and can handle difficult conversations with ease.
• Organized and Detail-Oriented: You can juggle multiple tasks without dropping the ball.
• Pet Lover: Bonus points if you’re a pet owner or just love animals—you’ll fit right in!
• Tech-Savvy: Comfortable using basic software tools and learning new systems.

Perks of Joining Pawkit

• Work with a passionate, pet-loving team in a dynamic and fast-paced environment.
• Opportunity to grow within the company as we expand.
• A chance to make a meaningful impact on pet owners' lives.
• Occasional office visits from adorable pets!

If you’re ready to be the voice and heart of Pawkit for our customers, we’d love to hear from you. Apply now and join our journey to transform pet care!

Job Description:

• Full Spectrum HR Work duties and administrative support role and advisor to manager in charge
• Work with line managers on manpower requirements, employee relations issues, compensation and benefits matter, HR initiatives, and other HR matters;
• Administration of workmen compensation, MOM reporting, insurance claim, etc;
• Ensure that HR policies and practices are in compliance with prevailing statutory regulations;
• Identify training and development needs of employees and propose training programs;
• Work pass applications, renewals and cancellation;
• Ensure timely update of employees’ database, proper filing system and smooth office administration;
• Process payroll on a timely basis such as computation of monthly salaries and deductions;
• Other ad-hoc duties as assigned

Requirements:

• Diploma or Degree holder in Human Resources Management or HR related is preferred;
• Preferably 3 years in relevant HR administration role; HR policy planning; HR full spectrum
• Well versed with Singapore Employment Act and labor legislation;
• Strong interpersonal skills to work with key decision makers and various levels of employees;
• Working experience with InfoTech or any HRMS systems;
• Knowledge of payroll, CPF, IRAS, government related latest updates
• Organized and able to take stress
• Prior Construction Background will be preferred

Suitable candidates are encouraged to apply this position via Apply Now button or email to [email protected]

Only shortlisted candidates will be notified.

Who We Are

Vouch is a leading hotel software company specializing in providing Software-as-a-Service (SaaS) solutions to hotels worldwide. Our innovative technology empowers hotels to streamline their operations, enhance guest experiences, and drive revenue growth. As we continue to expand our client base, we are seeking a highly motivated HR & Admin officer to join our team.

Working days & Hours:

This is a 2 days per week part time position

• Any 2 days in office 10am - 6pm (can accomodate flexible arrangements)

Job Scopes:

HR:

1. Coordinate recruitment process (ie online job posting, work with recruiters, sourcing and screening candidates, coordinate interviews etc)
2. Coordinate all personnel onboarding and offboarding matters
3. General HR administrative tasks, ensuring accurate documentation and record-keeping of employees and Company assets
4. Handle the administration of insurance policies, claims, benefits, allowances and incentives
5. Perform MOM work permit/pass applications, renewal, and cancellation
6. Organise Company's cohesion and welfare events
7. Organize and coordinate travel plans for staff
8. Facilitiate performance and probation reviews

Admin:

1. Administer Government Supports and Grants application
2. Manage Company's office and assets (ie Access, upkeep, distribute and account for IT assets, incoming mails, liaising with vendors and building management etc)
3. Ad-hoc tasks assigned from time to time

Requirements:

• At least 2 years experience in a HR role
• Able to write and converse well in English
• Experience in XERO software preferred

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Please note that by applying to this position, you hereby consent to the collection, use and/or disclosure of your personal data by Vouch SG Pte. Ltd. for assessing and evaluating your suitability for employment/appointment and for facilitating compliance with any laws, customs and regulations which may be applicable to us. Personal Data includes but not limited to personal particulars, contact details, education details etc. You agree that VOUCH SG PTE. LTD. shall be entitled to keep your personal data for as long as is appropriate for us to fulfill our legal obligations in accordance with applicable law.

Workplace Safety Management

• Spearhead the establishment and maintenance of Safety & Health Management Systems (SHMS) on-site
• Implement and uphold project and corporate SHMS protocols
• Identify, assess, and mitigate workplace and process-related risks
• Propose and enforce safe work procedures
• Enhance workplace safety performance through strategic measures
• Ensure adherence to Company’s Environmental, Health, and Safety (EHS) policies and standards
• Ensure compliance with Statutory Requirements under MOM and NEA
• Contribute actively to the corporate EHS Committee
• Conduct in-house safety training sessions
• Develop and execute EHS plans, trainings, meetings, and promotional activities
• Conduct routine workplace inspections to identify and address hazards and risks promptly
• Enforce EHS / OSH regulations at the workplace
• Serve as secretary for the WSH Committee and preside in the absence of the chairman
• Investigate, manage, report, and collaborate with relevant stakeholders on accidents or EHS non-compliance incidents
• Undertake additional duties as assigned by superiors

Project Budget Control

• Implement effective safety provisions to minimize re-work
• Aim for ZERO accident rates
• Prepare safety cost budgets for approval

Technical Understanding

• Proficient in the Workplace Safety & Health Act and other regulatory requirements
• Ability to provide practical safety solutions

Other Responsibilities (Organization)

People Development

• Disseminate safety knowledge to all safety personnel
• Foster a strong safety culture across all levels

Internal Operations

• Report any site non-conformance to the immediate supervisor
• Collaborate closely with the project team to ensure robust Health and Safety protocols on-site
• Uphold and adhere to standard policies and procedures

Job Requirements

• Bachelor's Degree preferred
• Must possess WSHO license and familiarity with safety audits
• Minimum 5 years of experience in the local Building and Construction industry
• Completion of a full cycle of HDB BTO project is advantageous
• Excellent communication skills and a positive working attitude

Suitable candidates are encouraged to apply this position via Apply Now button or email to [email protected]

Only shortlisted candidates will be notified.

Job Title:Training and Development Officer

Job Description:

• Edit and enhance medical protocols and educational lecture content for clarity, accuracy, and relevance.
• Ensure consistency and alignment of materials with AMS standards and medical guidelines.
• Upload medical protocols to AMS portals, ensuring crew members can easily access them during critical situations.
• Manage and update AMS education portals with medical topics for ongoing paramedic and medic training.
• Design and create multiple-choice questions to evaluate crew comprehension and learning after each educational topic.
• Monitor assessment outcomes and provide constructive feedback to improve training effectiveness.
• Collaborate closely with the crew to deliver high-quality medical education and emergency care training.
• Provide guidance and mentorship to crew members on medical procedures and protocols on the ground.
• To be familiar with and actively involved in AMS daily operation activities in order to be able to fulfill the above roles as an educator, trainer and protocol developer.

Job Requirements:

• Bachelor's degree in Nursing or Paramedic Science.
• A master’s degree in a related field is an advantage.
• Minimum of 3 years of clinical work experience in a hospital or prehospital setting.
• Experience in training and development.
• Excellent communication, facilitation, and presentation skills.
• Ability to analyse data and evaluate training effectiveness.
• Proficient in Microsoft Office, specifically Excel, Word, PowerPoint, and Outlook.
• Willingness to work overtime, including Sundays and public holidays.

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Job description

Responsibilities

· Assist in full spectrum of HRduties

· Work pass application, renewal and cancellation

· Payroll processing for staff

· IR8A form submission

· Leave Administration

· CPF Submission

· Handle staff issue

· Handling of Safety & ISO documentation

· Other ad-hoc duties will be assigned

Requirements

· Minimum GCE ‘O’ Levels /NITEC/Diploma and above

· Proficient in MS office applications

Job Types: Full-time, Permanent

Day shift

• Monday to Friday

Education:

• GCE 'O' Level or GCE 'N' Level (Required)

Experience:

• Admin: 2 years (Preferred)
• Human resources: 2 years (Preferred)

Work Location: In person

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.