Customer Service Officer (Call Centre) - 1 Year Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 1 year contract to start, renewable and convertible to permanent.

Duration: 6 Months Contract

Location: East/Central, 2 positions

Responsibilities:

• Assist with account opening process through the conduct of due diligence searches and refresh due diligence searches.
• Perform name screen and searches on existing customer base.
• Check quality of submission for name screening and where required.

Requirements:

• Possess Degree and min 2-year experience in KYC Onboarding and/or name screening experience in Banking industry.
• Familiar with screening system such as World check, Factiva, Google
• Proficient in Ms Word, Excel, and PowerPoint

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

• General accounting tasks such as bank and AR reconciliation and payments.
• Ad hoc duties assigned by the reporting officer.
• Salary commensurate with experience.
• Extendable contract base on performance

a) Assist in planning and implementing safety, health systems and policies

b) Plan, organize, implement WSH requirements for all premises as per legal requirements and organizational needs

c) Develop and manage company safety program and policies

d) Conduct safety inspection, internal audit, safety briefing, training and organize safety events

e) Review existing safety policies and ensure compliance to the Workplace Safety and Health Act (WSHA) and Regulations

f) Update and manage relevant records required under the WSHA and generate management reports

g) Participate in internal and external WSH safety committees

h) To conduct safety meetings and toolbox meetings and

Job Details:

• Contract: 1 year
• Location: Science Park
• 5 Working Days per week : Mon to Sat (off on Fri & Sun)
• Working Hours: 8-5pm
• Salary: UP $3,000
• Start Immediate

Main Duties & Responsibilities, Job Scope but not limited to:

• WB / invoice preparation
• Activities involved in inbound and outbound shipments (e.g. receive inbound shipments, paste label on outbound shipments etc.)
• Attending to emails
• Any other activities to support customer with shipments
• Need to carry boxes with dry ice up to 10KG-30KG
• Ad hoc duties

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Job Title: Officer - Corporate Banking Department (Contract)

Reference ID: 36146

■ Payroll and Headcount under Reeracoen Singapore

■ Renewable/Convertible depending on performance!

===============

Our client is a Japanese bank specializing in financial services, with a strong focus on ship financing and general corporate banking. They are currently seeking an Officer - Corporate Banking Department (Contract) for a role of up to 12 months.

Reporting to: Head of Corporate Banking

【Responsibilities】
Corporate Banking duties include but are not limited to:

• Loan covenants monitoring: Contacting customers to submit the documents and input the monitoring results to the branch system;
• Submission of Head Office required documents: Contacting customers to submit the loan-related documents and pass the documents to Head Office via the branch system;
• Vessel insurance management: Contacting customers to submit insurance-related documents and pass the documents to relevant departments.;
• Loan-related information inputting: inputting various figures and information obtained from customers and RMs into the branch system;
• Filing of Credit file;
• Housekeeping of documents;
• Supporting RMs in various ways;
• Conducting any projects as assigned by the Head of departments from time to time.

【Requirements】

• Bachelor’s Degree, preferably in a relevant field.
• Minimum of 3 years of experience working in a bank.
• Experience in corporate banking and/or corporate credit.
• Proficiency in Microsoft Excel and accounting systems.
• Strong communication and interpersonal skills.

=======================

Registration No.: R1659635 (Nur Haida Sakina)

Recruitment License : 12C5051

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Responsible for Group P&L
• Oversee daily procedures and operations of the company
• Develop and implement group business growth strategy
• Drive company to achieve and surpass sales, profitability, cash flow business goals and objectives
• Establish and drive operational and process efficiency and effectiveness for products, sales, marketing, supply chain and customers
• Measure and evaluate effectiveness and efficiency of operational processes both internally and externally and find ways to improve processes
• Provide mentorship to all employees, including management
• Provide day-to-day leadership and management to the organization which mirrors the adopted mission and core values of the company

Job Requirements:

• Bachelor's degree / University degree or equivalent education
• Minimum 10 years of experience in a business or executive management role, with a proven track record of driving operational performance
• Minimum 15 years of experience in Interior Goods related industry
• Proven experience organizing and directing multiple teams and departments
• Experience with budget management, with a focus on revenue growth and profitability
• Strong work ethic with a positive attitude and willingness / ability to pick up work quickly when / where needed
• Able to coordinate with headquarter and to expand business in Singapore
• Proficiency in both English and Japanese is required. The candidate should be able to present business proposals and strategies in Japanese, as well as communicate effectively in written and spoken Japanese with customers and headquarters.

• Raise Purchase Orders for vendors
• Complete service entries
• Coordinate the set-up of new vendors in the RTBS and PASS SAP systems
• Administration and ownership of the Third-Party due diligence process
• Documentation of the invoicing process in both SAP systems (PASS and RTBS)
• Point of contact for account payment queries with service providers
• Develop and maintain service provider spend master file
• Spend tracking and reporting
• Monthly Site recharge
• Ad hoc administrative tasks as required
- PO Management
- Invoice checking, receipting & processing
- Contract Spend Reporting
- Teams / SharePoint Site Management & Access
- Contract execution Management (Circulating contracts for execution)
- Management of the contract register
- Flag contract & rate reviews due / overdue

- Atleast done 400+ invoices in a month

Knowledge and skills:
• Analytical mindset
• Strong communication and stakeholder management skills
• Adaptable to change
• High level time management skills
• Exceptional attention to detail and data entry skills
• Proven ability to cope with unexpected changes a produce counteractive measures
• Microsoft Office Suite and Advanced Excel skills
• Excellent verbal and written communication skills
• Familiarity with SAP systems
• Administrative background
• Process documentation

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Securities & Derivatives Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Support trade capture management, trade documentation and securing approvals for product risk rating and loanable value
• Ensure seamless derivative trade lifecycle events management
• Provide analytical and administrative support to sales team, product desks and business execution teams with regards to derivatives and securities transactions
• Minimize processing risk and perform root cause analyses of discrepancies or spikes in trade position, and ensure adherence to audit and control policies
• Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
• Provide informal guidance and/or on-the-job-training to team members
• Support team during peak volume periods and other absences and support the on-boarding and training of new employees
• Proactively work with Tech to resolve production issues
• Participate in UAT testing, review test cases and/or test evidences
• Ensure team procedures and audit requirements are updated, completed and maintained across processes
• Review existing processes / applications and identify opportunities for improvement
• Be an SME in a set of products/processes and represent the team in cross-unit discussions

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant Degree or equivalent experience
• More than 2 years’ Experience in cash FX, derivatives, structured product or fixed income related functions
• Efficient and effective with numerical tasks and transactions
• Proven success with working in a team environment
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accou

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

We are seeking a highly organized and detail-oriented HR Executive to manage our company's payroll, timesheet, attendance, and leave management systems. The ideal candidate will have experience in HR generalist functions, particularly with payroll administration, employee time tracking, attendance monitoring, and leave management processes. You will play a crucial role in ensuring accurate and timely processing of payroll and the maintenance of employee attendance and leave records.

Key Responsibilities:

Payroll Management:

1. Process and manage payroll for all employees, ensuring accuracy and compliance with company policies and local regulations.
2. Ensure timely disbursement of salaries, bonuses, and other compensation.
3. Handle payroll queries from employees regarding salaries, deductions, and reimbursements.
4. Maintain payroll records and ensure confidentiality of payroll information.
5. Prepare and submit necessary reports related to payroll, taxes, and statutory benefits.
6. Timesheet Management:
7. Oversee and manage the timesheet system, ensuring accurate recording of employee work hours.
8. Ensure compliance with company policies regarding work hours, overtime, and shift patterns.
9. Review timesheets for accuracy and resolve discrepancies.
10. Assist in setting up and maintaining time and attendance systems.

Job Description

• Carry out full time supervision for construction of structural works in accordance to BCA approved structural drawings in compliance to Building and Control Act and regulations
• Check that requirements of specifications in regards to materials and workmanship are complied with the project specifications by the Builders. Ensure high quality control for all civil and structural as well as architectural works to be carried . This includes sample tests for materials and workmanship etc
• Watch for faulty workmanship and material incorporated in the works and to issue instructions for rectifications
• Check line and level and layout of structure during erection and that intentions of contract drawings are adhered to
• Check structural slab beam and column sizes and reinforcements placed and that intent of design details are followed
• Keep a record of all measurements and tests and to bring plans into conformity with the work actually executed
• Issue such further instructions and clarifications of details as and when required; and to inform Architect / Engineers for issuance of Architect’s Instruction or Architects' clarification
• Work under the direction of RE, PE and Architect for site organisation, allocation of duties and tasks and coordinate with Architect for M&E services and structural design that affects architectural and ID works.
• Participate in Client/Consultant's site meeting and technical meeting if required by RE
• Vet and signoff inspection forms and quality related issues including all dry-lays, trade demonstrations, method of statements, mock-ups, defects inspection and rectification follow-up to sign-off, M&E testing and commissioning, handover to client.
• Check architectural and ID works and intent of design details are followed. To notify Architect of any design intent conflicts and quality variations, illegal works.

What you will need:

• Registered with IES-ACES Joint accreditation Committee ( JAC ) as Resident Technical Officer with a minimum diploma in Civil Engineering or equivalent qualification
• At least 5 years or more relevant experience
• Experience in precast RC piling works and structural steel buildings are preferred
• Comfortable for Project Site at Tuas South

Key Responsibilities:

• The successful candidate will be expected to help manage our mouse colony (implementing and managing complex breeding regimes, weaning, time-pregnancies, surgeries, tail clipping etc.).
• The candidate will be expected to perform these tasks independently after the requisite training has been given.
• In addition, candidate will assist research fellows with performing standard lab work and experimental mouse procedures, including tissue processing, histology and cell culture, as well as contributing to general lab tasks.

Key Requirements:

• Degree in Biological Science and Life Science disciplines or equivalent.
• Prior experience in working with mice is highly advantageous, but not essential.
• Successful candidates should have a passionate enthusiasm for research, be self-motivated, highly organized, enjoy working as a team and have good communication skills.

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Assist IT manager of Cyber Security Training for employee and Senior Management
• General security awareness training to all employee
• Cyber Security Incident desktop exercise to Senior Management
• Manage and maintain IT Policy and Procedures .
• Assist IT manager of oversight the Security Control of IT environment.
• Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum a Diploma in any IT-related discipline.
• Local Japanese speaker JLPT N1-N2 is advantage.
• Minimum 1 - 3 years of IT Risk or Cyber Security experience or/and preferably with working experience in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC, devices and platform operating
• systems, and demonstrates technical skills, problem solving.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.

Duties & Responsibilities:

· Keeping up with all the email correspondence

· Meet and greet premium guests who check in at Guest Services Lounge for their flight;

· Manage feedback received from guests in person, via call and email;

· Collate compliment / complaint / feedback statistics into monthly reports;

· Perform rotating shift work;

· Assist Operations Team when required;

Any other duties as assigned by superior

Qualifications, Knowledge & Experience:

· GCE ‘O’ or ‘A’ Levels or its equivalent;

· Minimum 2 yrs of relevant working experience in similar role in customer service;

· Excellent communication and interpersonal skills;

· Pleasant and outgoing disposition;

· Proficient in MS office & Internet.

• 4 Days Remote, 1 Day WFO
• Great Learning Opportunities
• Startup Perks

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website

https://www.audax.io

What you will be doing:

The Senior Associate, HR Business Partner will be responsible for collaborating with business leaders and the HRBP Team to drive organizational effectiveness through tailored HR strategies and processes. You will work to design HR development frameworks that will enable high-performance work cultures, leadership development, change management, and employee engagement.

Responsibilities:

Organisational Development

• Performance Management – Own and manage the approach, development and process of audax Performance Management. This includes and is not limited to designing, refining and deploying the mid and annual Audax Review Cycle.
• Employee Engagement – You will be the champion for driving audax employee engagement activities across our 8 engagement pillars. You will design approach and lead the project plan for each year. This includes managing companywide communication activities (All Hands), audax HR Intranet, and the development and driving of year-round engagement activities which covers development, CSR, social, and more.
• Pulse Survey – You will lead the design, roll-out and perform the analysis/ presentation for the annual Employee Pulse Survey. This survey aims to get a “health check” of the organisation and ensuring our implementations for areas of improvements identified are successful.

Employer Branding and Early Careers

• You will be the champion of ensuring the audax brand strengthen amongst employee and job seekers.
• You will also be the lead for all Internship and Early Career Programmes which are essential for audax as we focused on building a pipeline of early career talents for our growing organisation.

Benefits Management

• You will lead and manage audax’s benefits implementation for our staff, which includes (i) reviewing and onboarding of corporate insurance, (ii) reviewing and implementing audax leave schedule in accordance with statutory changes and industry norms, and (iii) proposing and implementing of other programmes which are deemed beneficial to staff from a health and wellness positioning.

Organisational Excellence

• Process and documentation management – You will work with the HR and Compliance team to ensure our HR repository of policies and standards are accurate and updated.
• ISO – You will work with the COO in driving ISO activities within audax. This includes project planning and leading for each ISO certification achievement.

HRBP Support

• You will be part of the HRBP team that support businesses with HR advisory across employee life cycle matters.
• You will also be working closely with the HRBP team for support on onboarding, offboarding matters relating to performance/ learnings domains.

What you need to be successful in this role:

• 5 years of experience in HR, preferably in areas of Organisational Development and Business Partnering.
• Experienced working in a startup, hyper growth organisation is preferred.
• Has the agility and flexibility mindset to adapt to business changes.
• Ability to work independently and as part of a bigger team (cross functions) to achieve business goals.
• Strong analytical and problem-solving skills, with a focus on driving results that are aligned with business strategies and goals.
• Excellent communication, negotiation, and relationship-building skills.
• Proficient in presentation skills (written, verbal) and proficient in other MS office tools – Excel, Words.
• Demonstrates rigor, discipline, and structure in all customer engagements and internal governance.
• Deep understanding of banks and the challenges they face, including technology, regulatory, and commercial issues.
• Passionate about Financial Services and Technology.
• Bachelor’s Degree.

Role & Responsibilities:

• Develop and implement retention programs that enhance employee satisfaction and reduce turnover rate.
• Conduct regular surveys and feedback sessions to gather insights on employee engagement and job satisfaction.
• Collaborate with managers to create career development plans and succession pathways for high-potential employees.
• Plan, organize, and execute various company-wide events, including team-building activities, recognition ceremonies, and workshops.
• Foster a positive and inclusive work environment through creative initiatives, team-building exercises, and recognition programs.
• Travel around to visit employees for feedbacks.
• Assist in Talent Acquisition.

Requirements:

• Diploma in Human Resources, Business Administration, or a related field.
• Exceptional organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficient in HR software and MS Office Suite

• Ensure the timely completion of assembly builds and tests in compliance with specified requirements, drawings, and work instructions.
• Assist with gas panel assembly, encompassing the initial stages of pallet assembly, leak testing, and integration, as well as the final stages of functional testing and final quality control inspection.
• Maintain cleanliness and adhere to manufacturing discipline and cleanroom protocols.

Requirements:

• Nitec in Mechanical/ Mechatronics Engineering
• At least 2 years of experience in Manufacturing/Semiconductor industry.
• Able to understand schematic and mechanical drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position: HR and Admin assistant

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2500 - $3000
• Working location: Tanjong Pagar

Qualifications:

• Bachelor's degree or Diploma in any related field.
• 1-2 years of experience in administrative responsibilities, preferably in the travel industry.
• Basic knowledge of HR is a plus.

Job Responsibilities:

• Oversee day-to-day office operations, ensuring a well-organized and efficient work environment.
• Coordinate with vendors for office supplies and equipment maintenance.
• Manage the maintenance and cleanliness of office facilities.
• Liaise with building management for repairs and improvements.
• Maintain accurate and up-to-date employee records and company documentation.
• Ensure compliance with record-keeping and confidentiality standards.
• Facilitate effective internal communication through regular updates and announcements.
• Draft internal communications for distribution within the organization.
• Manage job posting and candidate sourcing.
• Administer employee benefits programs, including health insurance, leave policies, and other perks.
• Respond to benefits-related inquiries and provide guidance to employees.
• Organize company events and outings to promote team building and a positive company culture.
• Coordinate logistics for conferences, client meetings, and other events.
• Ensure adherence to health and safety regulations in the workplace.
• Implement and update emergency preparedness plans as needed.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Assist the HR team in the process of hiring workers
• Apply work permits for foreign workers (application, renewal, cancellation).
• Perform orientation for newly hired workers and maintain workers' records.
• Process of payroll for workers and submit tax clearance form IR21.

Requirements:

• Nitec and above
• At least 1 year of HR support experience.
• Familiar of any payroll software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Branch Customer Service Officer / Digital Ambassador

• Working hours: Depends on branch operating hours
• Location: Multiple available
• 5.5 working days per week
• Salary: $15/hr
• Duration: 12 months contract (renewable)

Job Description:

1. To comb queue and assist customers with transactions at Self Service banking machines (ATM/CAM)
2. To assist customers to complete forms
3. To assist customers with internet banking transactions using the Ipad
4. To assist customers to open accounts with Ipad
5. To assist customers to update & change passbooks
6. To perform other ad-hoc tasks as assigned

Requirements:

• Min. GCE 'O' Level and above
• Customer service experience
• Experience dealing with crowds will be an advantage.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

OVERVIEW & IMPACT:

Samsung Electronics Device Solutions is a global leader in Semiconductor Industry. Regional Headquarters in South East Asia - Samsung (Device Solutions) team in Singapore is seeking a talented & committed and versatile Human Resources professional to join the South East Asia (SEA) Human Resources team to support our employees in Singapore. This role will be responsible for the day to day HR operations of the R&D business entity based in Singapore.

This role primarily focused on providing the day-to-day HR services and deliverables in Singapore. Incumbent will serves as a trusted partner and advisor to both our employees & Management. Incument will work closely with HR peers and shared services team in the HR & Administrative domain.

This single contributor role reports to the HR Team lead and is responsible for HR & Administrative operational work including & not limited to Employee Engagement & Wellness, Learning & Development, Office and Facilities Management and other projects activities as required.

Job Description

Responsibilities:

• Perform comprehensive spectrum of HR functions that helps to improve overall Employee Experience in the Organization.
• Delivers effective HR services and conducive office environment by partnering with internal stakeholders
• Responsible for Employees Wellness & Engagement initiatives and activities, Company level Townhall events, Learning & Development, Office and Facilities Management.
• Manages Employee Communications and Employees relations matters
• Responsible for employee events e.g. Employee wellness programs, Company events.
• Responsible for Company Office Security & Health and Safety Management.
• Handle all other HR Project and Administrative matters and undertake tasks as assigned by management

QUALIFICATIONS & REQUIRED SKILLS:

Requirements:

• A diploma or degree in Business Administration, Human Resources management or equivalent.
• Minimum 7 years of relevant experience in HR Generalist with Office Administration or equivalent
• Good knowledge of Singapore employment law and HR best practices
• Strong HR operational skills with an eye for detail and comfortable to provide support in administrative duties, employee communications and organizing employees activities and events.
• Ability to work independently with high level of commitment and resilience and versatility
• Resourceful, organized with result-oriented mindset. Able to work in a fast-paced working environment.
• Experience with using the Workday system will an added advantage

Our client is a nonprofit organization where they strive to make a meaningful impact in our community.

• Facilitate conflict resolution and provide guidance on HR policies.
• Assist in developing and implementing performance improvement plans.
• Participate in HR initiatives and projects to improve organizational effectiveness.
• Support the performance appraisal process, including training managers and employees.

Requirements:

• Diploma and above
• At least 2 years of experience in the full HR spectrum, including recruitment, employee relations, and compliance.
• Knowledge in HRIS systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us?

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities:

1. Based on the business objectives of the HR Operation team, develop a system strategy plan and implementation roadmap;

2. Develop or review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered;

3. Cooperate with Global Operation Improvement process experts and front-line operation teams to analyze business requirements and evaluate system solutions, ensure that the HR Operation system project is launched, and accepted by front-line operation colleagues;

4. Based on the seven main processes of HR Operations: onboarding, offboarding, transfer, dispatch, compensation and benefits, employee relations, and employee helpdesk, drive the direction of system iteration to ensure that the system and process can serve HR operation business operation in the long run;

5. Continuously improve the HR Operation system request management and system project management mechanism to ensure that the mechanism is effectively implemented and the demand is delivered with high quality and efficiency;

6. Cooperate with four regional Operation Improvement teams worldwide to continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Minimum Qualifications:

1. Bachelor's degree or above, major in human resources, computer science, information management, or related fields;

2. Project Experiences in system implementation and HR business processes for large groups or internet companies;

3. Strong ability to understand and analyze requirements, systematic and structured logical thinking ability;

4. Has deep insight into business, highly sensitive to data, able to handle complex business models and independently complete configurations;

5. Possess strong communication and teamwork skills; 6. Strong learning ability, self-motivation and stress resistance;

7. Possess high execution ability and a down-to-earth work spirit.

Preferred Qualifications:

1. Experience in implementing large-scale system projects such as SAP and Workday;

2. Fluent in English, and experience in implementing overseas HR system projects are preferred;

3. Consulting industry background and experience in self-developed system projects.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are seeking a highly organized and self-motivated Senior Admin & Accounts Officer/Manager to join our team. In this pivotal role, you will oversee the administrative and financial functions of the organization, ensuring smooth operations and accurate financial management. You will collaborate with various teams to support our mission of driving innovation and creating value for our portfolio companies. This role offers a hybrid working environment, combining the flexibility of remote work with the opportunity for in-person collaboration.

Key Responsibilities:

Administrative Functions:

• Manage day-to-day office operations, including maintaining schedules, coordinating meetings, and handling correspondence.

• Ensure compliance with internal policies and external regulatory requirements.

• Develop and implement efficient administrative processes and systems.

• Act as the point of contact for vendors, suppliers, and other external stakeholders.

• Support team events, travel arrangements, and logistics.

Accounts and Financial Management:

• Maintain and update financial records, including accounts payable, accounts receivable, and general ledger entries.

• Prepare and review financial statements, budgets, and forecasts.

• Oversee expense reporting, payroll, and manage reimbursements.

• Collaborate with external accountants and auditors to ensure accurate financial reporting and compliance.

• Monitor cash flow and support funding-related activities.

Collaboration and Leadership:

• Work closely with leadership to provide insights on financial health and operational efficiency.

• Assist in preparing reports and presentations for stakeholders and board members.

• Mentor and guide junior administrative or finance staff as needed.

Qualifications:

• Minimum of a Diploma or equivalent in Accounting, Finance, Business Administration, or a related field.

• Minimum of 5 years of experience in administrative and financial roles, preferably in the startup, venture capital, or financial services industry.

• Strong knowledge of Singapore accounting principles and financial reporting standards.

• Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite (Excel, Word, PowerPoint).

• Excellent organizational, time management, and multitasking skills.

• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.

• Bilingual proficiency in English and Mandarin is a must to effectively communicate with a diverse range of overseas stakeholders.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with innovative deep technology startups and industry leaders.
• Professional growth and development opportunities.
• A supportive and inclusive workplace culture.
• Hybrid working environment for flexibility and work-life balance.

Responsibilities:

1. Assist M&E Engineer, Superintending Officer Representation (SO Rep) and Resident Engineer (RE) in the supervision and quality assurance of construction works on site
2. Provide standing supervision as and when required by the M&E Engineer, SO Rep and RE
3. To ensure all installation methods and material used are in accordance with the approved drawings and specifications
4. Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of site works
5. Highlight discrepancies, resolve site M&E issues and monitor site progress
6. Feedback site progress and irregularities to M&E Engineer, SO Rep and RE
7. Attend site meetings, site inspections, testing and commissioning
8. To check as-built drawings to tally with site installation
9. Ensure the contractors maintain work safety, cleanliness and tidiness of the site
10. Documentation of site records, ie. Inspection records, T&C records, site meetings etc.
11. Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.

Requirements

1. Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing
2. Minimum eight (8) years of M&E work experience as a Resident Technical Officer
3. Conversant in local construction practices, air-conditioning, electrical, fire protection, plumbing and sanitary services.
4. Good co-ordination skills
5. Good analytical ability with strong verbal and written communication skills.
6. Self-motivated, proactive and team player
7. Past work experience in healthcare/residential/institutional projects is preferred.