• Communicates with clients in order to provide the requested services.
• Discuss and evaluate facial, skin and nail care methods with customers.
• Evaluate on client's face or skin condition and do apporiate recommendations
• Applies solutions in the form of permanents and relaxers to hair as part of the styling process.
• Provides effective solutions for common issues concerning hair, scalp, nails and skin.
• Discusses various style options with clients.
• Sets appointments with clients and customers.
• Takes payments from clients and customers.
• Keeps work areas completely clean and sanitized.
• Restocks shelves and supplies.
• Train and supervise trainees and interns

The incumbent will provide day-to-day technical support for the production line including cleanroom, sub-assembly, optical build, and laser final test areas. To maintain the quality, reliability and cycle time standards of the laser build process and implenet corrective actoins for problems reported.

Requirements:

• A bachelor's degree in engineering or its equivalents
• At least 3-5 years of relevant work experience in Photonics or related maufacturing field
• Technical expertise pertaining to manufacturing, assembly & test processes for mechanical assemblies, PCBA and optical components

Interested candidates, please forward your most updated resume to [email protected]

• Timely Deliveries: Safely transport goods to various locations according to delivery schedules.
• Loading & Unloading: Assist with the loading and unloading of goods, ensuring careful handling to avoid any damage.
• Customer Service: Maintain a professional demeanor when interacting with customers, addressing any delivery-related questions or concerns.
• Vehicle Maintenance: Regularly check vehicle condition, including fluid levels, tire pressure, and safety equipment, and report any mechanical issues.
• Documentation: Complete and maintain accurate delivery paperwork, including receipts and records.
• Route Planning: Plan routes effectively to maximize delivery efficiency and reduce travel time.
• Compliance: Adhere to all traffic laws, safety standards, and company policies to ensure the safety of yourself and others.

Responsibilities:

• Install and commission equipment or systems at customer locations according to specifications and guidelines.
• Perform scheduled maintenance and provide emergency repairs for equipment malfunctions.
• Diagnose and troubleshoot technical issues, including electrical, mechanical, and software problems.
• Collaborate with customers to understand their needs and provide technical support and training as needed.
• Ensure compliance with safety standards and company policies during all aspects of work.
• Document service activities, including service reports, parts usage, and customer interactions.
• Communicate effectively with internal teams to relay customer feedback and resolve technical issues promptly.
• Stay current with technical advancements and industry trends to provide proactive service solutions.

Requirements:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field. Equivalent work experience may be considered.
• 4 years of experience in field service engineering
• Strong technical skills with proficiency in troubleshooting electrical and mechanical systems.
• Familiarity with diagnostic tools and software used in equipment maintenance and repair.
• Ability to work independently and prioritize tasks effectively to meet customer needs.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Willingness to travel extensively to customer sites, sometimes on short notice.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Job Role Description
-You will be responsible for all aspects of quality assurance and ESG compliance within the company. Key responsibilities include developing, implementing, and maintaining quality management systems, conducting supplier audits, and monitoring supplier performance to ensure compliance with our quality standards. You will work closely with production, procurement, and project management teams to implement and uphold quality systems, drive continuous improvement initiatives, and update the team on the latest quality policies and regulations.

Work Functions and Key Tasks

QA

§ Conduct regular quality testing/evaluation to rectify and fix any issues related to product functionality.

§ Work closely with R&D for the new product/part evaluation and generate quality evaluation report after evaluation.

§ Conduct multiple types of testing, including functional, performance, reliability.

§ Ensure compliance to all relevant Quality Management Systems, including but not limited to ISO 9001

§ Provide Quality Management System (QA) advice to all Businesses and drive continuous improvements.

ESG

§ Lead and manage ESG projects & initiatives from inception to completion, ensuring alignment with corporate sustainability goals.

§ Develop project plans, timelines, and budgets, and coordinate resources effectively.

§ Project lead in a cross functional team to ensure project schedule is executed in a timely manner and meeting project budget

§ Any ad hoc jobs as assigned by the team leader.


Job Requirement
§ Bachelor’s degree in electronic and electrical engineering

§ 5 years operational, quality and engineering experience in manufacturing industry preferred

§ Good knowledge of Quality System Standards such as ISO9001, ISO14001 and ISO45001

§ Good knowledge of sustainability concepts, ESG frameworks, and industry trend

§ Strong analytical and problem-solving skills and experience with quality assurance methods and tools

§ Strong organizational and project management skills to contribute to the successful implementation of sustainability initiatives.

Responsibilities:

• Monitor, support, maintain, and document CIM systems.
• Design, develop, maintain, and improve CIM applications and components.
• Provide Level 2 and Level 3 support for production line operations.

Requirements:

• Degree in Computer Science/Computer Engineering, or equivalents. Diploma with relevant experience acceptable.
• Minimum 2 years of experience in CIM with High Automation, MES, and SECS/GEM.
• Proficient in basic SQL (Oracle) and Java.
• Experience with Tibco (TIB/RV) or high-tech manufacturing environments is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Familiarity of ship owners' and shipyards' working procedures and environments
• Willing to work in local and foreign shipyards as well as in anchorage environments at irregular hours, including weekends, public holidays, and overnights, depending on vessel schedule
• Capable of inspecting, troubleshooting, and performing full maintenance on the ship's navigation equipment and main engine remote control system

Requirements:

• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• Hands on experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Location: East, Alps Avenue

Responsibilities:

· Monitor day-to-day operation activities (inbound and outbound and operation activities) to ensure Logistics / Distribution operations meet the customer’s expectation

· Handle transportation arrangement and co-ordinations.

· To communicate and coordinate with warehouse operation team according to customer requirements.

· Communication with customer to receive orders and enhance customer satisfaction.

· Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report..

· To assist for quality control and continuous improvement.

· Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record, products inventory and make sure the accuracy between physical stocks and system quantity.

· Assist in any other duties as required

Requirements:

· Diploma or Degree in Logistic Management / Supply Chain / Business Management

· Minimum 2 years experience in warehouse operation and supervising warehouse staff

· Preferable experience in 3PL

· Proficient in computer skills ie. MS Office, Excel, SAP and WMS

· Possess good communication skills with both internal and external customers.

· Forklift license added advantage

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

Responsibilities:

• Overseeing all store activities, including opening and closing procedures, cash management, inventory control, and ensuring the store remains clean and well-organized.
• Meeting sales objectives, tracking performance, and executing strategies to achieve sales targets. Analyzing sales data to identify growth opportunities and managing expenses while recommending cost-saving measures to enhance profitability
• Ensuring the store staff upholds exceptional customer service standards. Addressing customer inquiries, complaints, and resolving issues promptly. Creating a positive shopping experience and fostering customer loyalty.
• Managing product placement and visual displays to maximize sales and create an attractive shopping atmosphere, in line with company policies.
• Implementing training programs and overseeing store staff. Setting performance expectations, providing continuous feedback, and managing shift schedules and payroll. Motivating and engaging employees to ensure excellent customer service.
• Collaborating with the marketing team to execute campaigns and promotional activities. Evaluating the effectiveness of marketing strategies and providing feedback to the Cluster Manager.
• Enforcing company policies and procedures, staying informed about industry trends, and applying best practices to improve store operations.
• Other ad hoc been assigned

Requirement:

• At least 3 years working experience as retail store manager
• Experience with daily retail store operation
• Experience in supervising retail staff
• Experience with MS Office
• Good in Leadership and Management Skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

orking Location: East Region (Alps or Changi Air Freight Centre)

Responsibilities:

• Manage and address all export-related inquiries.
• Coordinate with shippers to arrange collection and resolve other export-related matters.
• Collaborate with the sales team and destination offices to obtain air approval and establish rates.
• Coordinate with the finance team regarding shipments with Cash on Delivery (COD) payments or customer accounts that have exceeded their credit limit.
• Work closely with the Vendor Management team to organize collection logistics.
• Liaise with the air freight planner to ensure timely flight scheduling.
• Coordinate with the import team for re-export shipments.
• Facilitate communication with the permits department to ensure the timely processing of export permit applications.
• Collaborate with the warehouse team to oversee cargo acceptance, release, sorting, packing, and storage requests.
• Coordinate with external vendors for dangerous goods (DG) packing, crating, and fumigation services.
• Work closely with the export operations team to provide accurate shipping instructions.
• Support the manager in overseeing the team's daily operational activities and troubleshooting issues.
• Assist the manager with departmental projects and initiatives.
• Provide support to the manager in the setup of new customer accounts.

Requirements:

• Minimum Diploma / Degree in Logistics / Supply Chain Management industry or related discipline
• Experience in Air Freight Customer Service
• Strong personal presence and credibility, complemented by excellent communication, facilitation and presentation skills.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Working Location: Changi Airfreight Center
Working Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pm

Responsibilities:

• Manage and oversee the daily operations of the department, leading a team of 10 staff members.
• Ensure the smooth and efficient handling of both air and sea shipments on a daily basis.
• Proactively address and resolve operational challenges, ensuring timely solutions to any issues that arise.
• Enforce and maintain proper discipline and adherence to company policies within the operations department

Requirements:

• Minimum Diploma or Degree in Logistics and Supply Chain or relevant field
• Minimum 2 years of working experience in warehouse operations (Freight Forwarding, Air or Sea)
• Experience in managing a team
• Proficiency in MS Office
• Possesses supervisory and leadership skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Key Account Manager (Architectural Lighting)

Responsibilites:

-Develop new business opportunities to acquire new project specification.

-Develop & Establish strong relationship between stakeholders or developers or architects or lighting designers or interior planners in Singapore or in ASEAN market.

-Manage Key accounts & Channel partners & assume overall responsibility and growth in your assigned business clusters or areas of responsibility.

-To work with Channel Partners to create specification sales related activities for the project stakeholders community.

-Train and develop assigned and agreed accounts to a common level to speak the architectural lighting language within the company’s Lighting philosophy.

-Provide detailed Bi- Annual report & update Regional Manager on Account & its related activities & be in line with agreed key performance indicators.

-Regular visits to Key account & Channel partners.

-Understand the architectural project requirement and propose/suggest appropriate architectural lighting applications/specifications or technical support to facilitate lighting designers, architects and interior planners.

-Work with in-house lighting design department to produce architectural lighting applications/specifications to support lighting designers, architects and interior planners for their project requirement.

-Ensure CRM information are updated in accordance to internal SOP between the Headquarters and Sales Office.

-To present the project architectural lighting applications/specifications lighting designers, architects and interior planners.

-To lead the projects and work with Channel partners to bring to a successful completion within the timeline for each project.

-To notify and discuss with Regional Manager on project specification that require delicate attention or investment or facilitation.

-To raise the awareness of the company in Singapore or in ASEAN.

-To work with Regional Manager to plan and facilitate Quarterly Brand Awareness Activities for business clusters or areas of responsibility in Singapore or in ASEAN.

-To work with Marketing Leader to disseminate relevant marketing tools or material to aid in business promotion for business clusters or areas of responsibility in Singapore or in ASEAN.

-To understand current trends & needs of the architectural lighting market in project specification.

-To be aware of competition movement and new innovations into the market.

Requirements:

-Degree or Diploma in Architecture / Interior Design / Electrical & Electronics Engineering.

-Proficient in Microsoft Office & Online Media Communication

-Basic Knowledge in Dialux/BIM and relevant Architectural Lighting software tools (Preferred)

-Experience with DIALux EVO, AutoCAD, Photoshop, and Sketchup

-Strong business acumen

-More than 3 years of extensive project specification experience in architectural lighting or project specification in luxury architecture equipment (Preferred)

-B2B and B2C architectural sales experience in relevant industries: Commercial, Museum & Galleries, Public Works, Luxury Residential or in construction and building materials

-A strong existing network or relationship between stakeholders or developers or architects or lighting designers in ASEAN market is ideal

-Existing experience in working across ASEAN market (Preferred)

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

Responsibilities:

• Assist in identifying and assessing workplace risks from work processes.
• Recommend and review measures and safe work procedures to mitigate risks and prevent incidents.
• Support the implementation and review of safety measures and procedures to prevent workplace accidents.
• Investigate incidents/accidents and advise on remedial actions to prevent recurrence.
• Collaborate with authorities on safety, health, and environmental matters.
• Administer and implement an effective EHS Management System (EHSMS) per legislation and prepare for external audits.
• Conduct Environmental, Health, and Safety (EHS) audits as required.
• Ensure compliance with occupational safety, health, and environmental regulations.
• Develop and conduct EHS training for employees based on Risk Assessments (RA) and Safe Work Procedures (SWP).
• Monitor and discuss Workplace Safety and Health (WSH) performance in committee meetings, recommending improvements.
• Perform Environmental Control Officer (ECO) and Environmental Control Manager Officer (ECMO) duties as assigned.

Requirements:

• At least Specialist Diploma in WSH with an ECO certificate.
• Minimum 3 years of relevant experience in Civil & Infrastructure projects as a WSHO cum ECO.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• West, 5 days, Transport provided to & fro
• Basic salary: $4000 - $4800, 1mth AWS, performance bonus
• Medical/dental benefits

Responsibilities:

• Review engineering drawings and execute experiments, calculations, and statistical controls for new products/processes.
• Drive engineering activities to enhance manufacturing and supply chain operations.
• Ensure manufacturing processes meet quality, cost, and delivery targets.
• Troubleshoot and redesign production processes for cleanroom and non-cleanroom operations.
• Support qualification and setup of new materials, recipes, and system applications.
• Identify and implement process improvements for future requirements.
• Conduct equipment and material validations (IQ, OQ, PQ methodology).
• Source suppliers, qualify specifications, and estimate costs for projects.
• Support new business projects and implement technologies.
• Train and build technical capabilities within the department.

Requirements:

• Diploma or Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Electrical Engineering, Materials Science, or Process Engineering.
• Knowledge of manufacturing systems (e.g., CAD, ERP) and workflow simulation tools.
• Experience with statistical process control and applying ISO standards (ISO13485, GDPMS).
• Understanding of end-to-end processes in manufacturing and supply chain engineering.
• Strong project management and presentation skills.
• Self-motivated, resourceful, and analytical.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

1 Year Contract HR Operations Specialist

Our client is a bank.

Job Description:

• Provide end-to-end HR support to the Singapore office

• Facilitate the onboarding process for new employees, including coordinating with HR, IT, and other departments to ensure a smooth and efficient transition

• Conduct orientation sessions to familiarize new employees with company policies, procedures, and culture

• Collaborate with cross-functional teams to improve onboarding processes

• Manage long service award administration

• Plan and execute long service celebrations and announcements

• Lead and manage the yearly and monthly wellness programs

• Support the Rewards Manager in all benefits administration

• Implement, monitor and improve processes and systems that support HR operations’ needs

• Oversee and manage relationships with HR vendors and service providers

• Ensure the integrity, security, and accuracy of HR data across all systems

• Maintain and manage employee data in the HRIS.

• Act as a back up for the payroll management process

Job Requirements:

• Degree in any relevant discipline

• 5 to 8 years of relevant HR Operations experience

• Salary ranges between S$5,000 to S$6,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

Job Scope:

• HR report preparation and data analysis
• Coordinate onboarding activities and facilitates induction program to new joiners
• Assists in the HR annual cycle activities such as annual performance management, talent management, etc.
• Provides administrative support on HR programs/activities/events
• Participates and support the roll out of HR initiatives/ projects

Requirements:

• Min. Degree in Business / Human Resource Management or relevant fields
• Prior HRBP experience preferred!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: HRBP

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• Review specifications, clarifications, and drawings.
• Schedule works, requisition materials, control costs, and supervise projects.
• Coordinate with Structural, Architectural, and M&E teams to resolve issues.
• Ensure timely progress and compliance with safety and regulations.
• Conduct QA/QC and enforce safety on-site.
• Prepare progress and handover reports.
• Handle additional assigned tasks.

Requirements:

• Degree in Civil Engineering with PEB recognition.
• Working experience in A1/A2 building companies is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• 5 days, Tuas, Transport provided
• $4500 - $5500 basic salary, AWS, performance bonus
• Allowances, career growth
• Good learning environment

Main Purpose of Role:

Responsible for the installation, commissioning, testing, and servicing of equipment throughout its lifecycle. Ensure the delivery of high-quality, fit-for-purpose equipment and services while meeting client expectations.

Responsibilities:

• Diagnose problems or malfunctions in equipment, assess service requests, and perform technical interventions such as repairs, maintenance, or replacements.
• Carry out commissioning and testing of installations or components in line with project requirements, protocols, and safety regulations.
• Ensure seamless field service operations by handling technical, logistical, and administrative tasks. This includes documentation management, planning, and communication.
• Perform disassembly and assembly of equipment, including physically intensive tasks. Engage in machining activities such as drilling, sawing, or welding.
• Adhere to health and safety standards while ensuring project timelines and goals are met.

Requirements:

• Possess a Degree in Engineering
• Minimum 2-3 years of relevant experience as Service Engineer, preferably in cranes or wire ropes)
• Prior experience in equipment servicing or manufacturing is an advantage
• Client-oriented mindset, Strong planning and organizational skills
• Progress monitoring and follow-through
• Adaptability in dynamic environments
• Effective problem analysis and resolution
• Self-motivated, team player, and able to work independently
• The role involves physically demanding tasks and may require travelling to client sites

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Position: Preschool Mother Tongue Language Teacher

Job Type: Permanent, Full-time

Location: Northeast area

• Organise and deliver the curriculum and programmes
• Support the development and implementation of teaching approaches and preparation of
• learning materials and resources
• Provide a positive learning environment
• Ensure children’s well-being and safety
• Engage parents and education partners
• Monitor and document children’s learning and growth

Requirements

• A Diploma in Early Childhood Care and Education – Teaching (DECCE-T); or an equivalent qualification.

Interested candidates, you may whatsapp your resume to (65) 8337 5525

Please note that by submitting any application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte Ltd
EA Licence No. 13C6505
EA Personnel Reg. No. R1980595

• Well Established Company
• Basic $ 2800 - $ 3800 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi Airfreight Center
• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• No experience required. Training provided

Responsibilities:

• Understand and follow up with all MOM rules and requirements for employment
• Attend courses when required and feedback all MOM updated information to the company
• Perform interview and select the right candidate for the company
• Keep record of staff leave etc
• Handle all office administrative work
• Handle all office purchases, like stationeries, pantry needs, etc.
• To source for good vendors for the company if needed and upkeep all company's assets, renewal of memberships, vehicle VPC and road tax and insurance

Job Requirement:

• Possess minimum Diploma in Human Resource or equivalent discipline
• No experience required. Training provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Generate Payroll, Overtime checks
• Apply, cancel WP, EP
• On- boarding / off boarding
• Recruitment
• Tax clearance
• Insurance claim
• Issuing uniforms for on boarding staffs
• Check stock of uniforms
• Office administrative tasks

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services and amenities, and uphold high standards of service quality.

Key Responsibilities:

• Supporting daily operations within the Guest Experience team, aligning departmental objectives, fostering teamwork, and meeting key performance indicators (KPIs).
• Creating exceptional guest experiences by exceeding expectations, including personalized attention for VIPs.
• Leading and training the Guest Experience team, ensuring staff are equipped and guided to perform effectively.
• Mentoring new team members to enhance their skills and confidence in their roles.
• Conducting pre-shift briefings to highlight VIP arrivals and special events for the day.
• Sharing innovative ideas and suggestions for continuous improvement in guest service.
• Managing the front desk queue, assisting with arrivals, and facilitating express check-outs.
• Welcoming guests upon arrival, addressing inquiries and complaints efficiently, and providing exceptional service.
• Gathering and sharing guest feedback with the Guest Experience Manager to enhance service delivery.
• Addressing complaints promptly, taking appropriate action, and escalating complex cases when necessary.
• Building relationships with VIPs and regular guests by recognizing preferences and ensuring personalized service.
• Coordinating with relevant departments to arrange amenities for special occasions like birthdays or honeymoons.
• Responding promptly to calls and email inquiries, updating guest profiles, and communicating special requests to relevant teams.
• Handling mail, packages, and other guest-related services as required.
• Remaining composed during emergencies or peak activity and adhering to safety procedures.
• Participating in daily briefings, shift handovers, and team meetings to ensure smooth operations.
• Staying updated on hotel products, services, promotions, and local tourism offerings to assist guests effectively.
• Demonstrating an environmentally conscious approach to tasks and responsibilities.
• Proficiently using hotel operating systems such as OnQ PM, Kipsu, and HotSOS.
• Performing other duties as assigned by the Guest Experience Manager or Front Office leadership.

Qualifications and Skills:

• A minimum of 4 years’ experience in the hospitality, leisure, or retail sectors.
• Strong organizational and problem-solving skills with a calm and efficient demeanor.
• Excellent communication and presentation skills.
• A passion for delivering outstanding guest service.
• Resilience, accountability, and the ability to handle high-pressure situations.
• Flexibility and adaptability to various work scenarios.

The role welcomes individuals who are also looking to enter the hospitality sector and transiting from adjacent roles in Air Service Crew, Luxury Retail, and even Guest Relations/hosting in F&B.

• 5 days, Jurong, Transport provided
• $4200 - $5000 basic salary, AWS, performance bonus
• Medical/dental benefits

Responsibilities:

• Review engineering drawings and execute experiments, calculations, and statistical controls for new products/processes.
• Drive engineering activities to enhance manufacturing and supply chain operations.
• Ensure manufacturing processes meet quality, cost, and delivery targets.
• Troubleshoot and redesign production processes for cleanroom and non-cleanroom operations.
• Support qualification and setup of new materials, recipes, and system applications.
• Identify and implement process improvements for future requirements.
• Conduct equipment and material validations (IQ, OQ, PQ methodology).
• Source suppliers, qualify specifications, and estimate costs for projects.
• Support new business projects and implement technologies.
• Train and build technical capabilities within the department.

Requirements:

• Diploma or Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Electrical Engineering, Materials Science, or Process Engineering.
• Minimum 1 year of experience in Process Engineering relating to Supply Chain
• Knowledge of manufacturing systems (e.g., CAD, ERP) and workflow simulation tools.
• Experience with statistical process control and applying ISO standards (ISO13485, GDPMS).
• Understanding of end-to-end processes in manufacturing and supply chain engineering.
• Strong project management and presentation skills.
• Self-motivated, resourceful, and analytical.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.