Position Summary:
We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems,
financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

• Requirement Gathering and Analysis:

1. Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
2. Analyse and translate business needs into functional and technical specifications.

• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and
  teamwork.

Preferred Skills:

• Knowledge of ISO 20022 messaging standards.
• Knowledge of Boomi Integrations
• Knowledge of APAC Payment types

Qualifications:

• Bachelor’s degree in business administration, Finance, Computer Science, or a related field.
• 5+ years of experience as a Business Analyst, preferably in the payment banking domain.
• Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.
• Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.
• Excellent communication and interpersonal skills, with the ability to work effectively with crossfunctional teams.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Experience with agile and waterfall project management methodologies
  

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.

• Exposure in calculation for BCRS (Basel calculation and reporting solution) is using SACCR
• Excellent stakeholder communication in terms of Regulatory, Credit Risk requirements and ability to discuss and achieve crunch timelines with respect to Regulatory milestones.
• (Standardized approach for counterparty credit risk) for reporting.
• Exposure in BA-CVA, SA-CVA calculation and reporting.
• Technical Development Document (TDD) per model family type (sub-type). The standards specified in the GMRS ensure that the TDD is detailed enough for Regulator approval and understanding
• third party replication of the model and results.
• Group Model Risk Standards (GMRS), Documentation
• Expert in Tables, Functions, Indexes, Table Partitioning,Collections, Analytical functions, Views, Materialized Views, Query Re-Write and Transportable table spaces.
• Experience in standardized Technical Development Document (TDD) for Regulator
• Exceptional product knowledge in Moody's Ray and Moody's credit risk
• Product and integration knowledge in Murex
• Basel III to Basel IV upgradation experience for MAS Regulatory, involving Moody’s Risk Authority
• Moody’s Analytics on Solutioning to integrate New Derivative products like Gathering Data requirement, Source Identification from Upstream, Data Profiling, ETL Mapping logic writing and FSD preparation
• Generating on-demand and scheduled reports for business analysis or management decision using OBIEE, SQL Servers Reporting Services (SSRS)

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams Good experience in managing small to medium-sized projects (iterative or agile).
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes
• Liaise with project stakeholders ( onshore IT teams, and business users ) in defining detailed functional specifications and clarifications
• Report and escalate key risks, and issues related to testing to project manager

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc

Purpose:

The Business Analyst, with a specific focus in driving Digital Transformation initiatives, plays a critical role in organizations by bridging the gap between stakeholders (like business users, management, and technical teams) to ensure that business requirements are effectively translated into digital solutions. The BA ensures that digital solutions meet the business needs and objectives of Digital Transformation.

Duties/Responsibilities (RE)

1. Requirements Gathering & Analysis:

· Work closely with business stakeholders to understand and document business needs, challenges, and goals for digital transformation.

· Translate business requirements into clear, actionable specifications that can be understood by technical teams.

· Analyze existing systems, processes, and workflows to identify inefficiencies and opportunities for digital improvement.

2. Business Process Mapping & Reengineering:

· Map current business processes and identify areas for improvement and automation using digital technologies.

· Work with cross-functional teams to evaluate and implement process improvements through digital tools such as automation, AI, cloud-based platforms and process mining.

3. Digital Solution Design and Implementation:

· Collaborate with technical teams to design and implement digital solutions (e.g., ERP systems, CRM platforms, cloud solutions, automation tools) that align with business objectives.

· Ensure that proposed solutions meet business requirements, are scalable, and offer long-term value to the organization.

· Assist in evaluating and selecting third-party vendors or technologies to support digital transformation initiatives.

· Ensure that digital solutions are thoroughly tested and validated against business requirements.

· Identify and resolve any issues or discrepancies during the testing phase to ensure successful implementation.

4. Change Management & User Adoption:

· Develop and execute user adoption strategies, including training materials, workshops, and support documentation.

· Act as a business champion for digital transformation, ensuring that all teams are on board with new technologies and processes.

5. Data Analysis & Reporting:

· Leverage data analytics tools to extract, analyze, and present data that drives decision-making and performance improvements.

· Assist in the development of dashboards, KPIs, and reports to monitor the success of digital transformation initiatives.

· Identify data trends and work with stakeholders to develop data-driven insights that enhance business performance.

6. Continuous Improvement & Innovation:

· Constantly evaluate the effectiveness of digital tools and solutions to ensure they continue to meet evolving business needs.

· Stay up-to-date with industry trends and emerging technologies, recommending new digital solutions or strategies to maintain a competitive edge.

· Adopt a culture of continuous improvement by identifying opportunities for further digitization or process optimization.

Pre-requisites (A)

· Candidate should possess at least a bachelor’s degree, preferably in Business Administration, Finance or IT. Master’s Degree is a plus

· Prior work experience of at least 1 year, or fresh graduates with an aptitude for research, data analytics and visualisation

· Responsive and responsible. A good team player who can also work independently and under pressure.

· Good communication skills, with ability to present / articulate data accurately and concisely in report and/or presentation form.

· Good analytical ability with business acumen. Is resourceful and able to research extensively to draw out the underlying trends and implications.

· Familiar with Agile methodologies

· Proficient in operating Microsoft Suite and Power Applications like Power BI or Tableau

We're looking for a dynamic Part-Time Business Development Specialist to join our expanding team. This role offers a flexible schedule and the opportunity to make a significant impact in a growing company.

Responsibilities:

• Identify new business opportunities and potential clients.
• Develop and implement growth strategies to achieve sales targets.
• Build and maintain strong relationships with clients and partners.
• Collaborate with internal teams to optimize business processes.

Requirements:

• Proven experience in business development, sales, or related fields.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

Why Join Us?

• Flexible working hours.
• Opportunity to grow and develop professionally.
• Competitive compensation package.

Job Overview:

We are seeking a highly motivated and results-driven Business Executive to join our team. The ideal candidate will be responsible for generating leads and driving follow-ups in two key areas: childcare sign-ups and donation acquisition. This role requires exceptional communication and relationship-building skills to close deals with both individual and corporate donors, as well as with families seeking childcare services.

Key Responsibilities:

1. Lead Generation and Follow-up for Childcare Sign-ups

• Identify and generate potential leads for families seeking childcare services.
• Reach out to prospective clients, build rapport, and address their needs regarding childcare options.
• Manage follow-up communications to move leads through the sales funnel and convert them into signed contracts.
• Conduct consultations with parents to explain childcare offerings, benefits, and pricing.
• Maintain accurate records of all leads, contacts, and sales activities in the CRM system.
• Achieve monthly and quarterly childcare sign-up targets as set by management.

2. Lead Generation and Follow-up for Donations

• Identify potential donors, both corporate and individual, to secure donations for the organization.
• Build and maintain relationships with key donors, ensuring timely follow-ups and updates on donation needs.
• Approach corporate companies for corporate social responsibility (CSR) donations and establish partnerships.
• Engage with individual donors to encourage and secure one-time or recurring donations.
• Present compelling proposals and donation packages to prospective donors.
• Maintain donor records and track donations, ensuring a seamless follow-up process.
• Work with the fundraising team to meet or exceed fundraising goals.

3. Administrative and Reporting Duties

• Provide regular updates on lead generation efforts and conversion rates to the management team.
• Manage email, phone, and in-person communications efficiently, ensuring a professional and timely response.
• Assist in preparing reports and presentations related to lead generation and donations.
• Ensure all leads and donations are logged into the CRM system and tracked accurately.

Skills & Qualifications:

• Proven experience in sales, lead generation, or business development, ideally within childcare or fundraising sectors.
• Strong communication and negotiation skills, with the ability to engage and persuade potential clients and donors.
• Experience working with CRM software to track leads and donations (Salesforce or similar preferred).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Goal-oriented with the ability to meet and exceed targets.
• A passion for working with families and supporting community initiatives.

Desired Attributes:

• Empathetic and customer-focused, especially when interacting with parents and donors.
• Proactive in seeking new opportunities for lead generation and donor engagement.
• Creative in developing new outreach strategies for lead generation and donation campaigns.

Education & Experience:

• Diploma / Bachelor’s degree in Business Administration or equivalent, Marketing, Communications, or a related field (preferred).
• 2+ years of experience in sales, lead generation, or a similar role (preferably in childcare, non-profit, or fundraising).

What We Offer:

• Competitive salary.
• Opportunity to make a direct impact on the growth of the organization and community.
• Supportive work environment with opportunities for professional development.
• Flexible work hours and potential for remote work.

Mandatory Skills

· CAT-1 cleared/eligible candidate

· Possess a degree in Finance, Accounting, Information Technology, Computer Science, or a related field.

· Minimum 3 to 5 years of experience in technology business analysis or software development, with a focus on accounting applications.

· Experience overseeing complex IT projects, including system integrations and data migrations.

· Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.

· Strong analytical, critical thinking, and problem-solving skills.

· Team player with a growth mindset and the ability to work independently.

· Proven excellence in documenting BRD, FSD, user stories, visual modeling, and business processes.

· High expertise in Java, Oracle SQL, and APIs, or alternatively with expertise in out-of-the-box accounting products, e.g. SAP.

· Experience in data analysis, pattern recognition, and model development.

· Experience in Product Management and Agile Methodology, with a strong delivery focus.

• Good understanding of the accounting business domain.

Join Our Team as a Business Consultant!

Are you ready to take your career to new heights? We are looking for dynamic individuals who are eager to shape the future of our company. As a Business Consultant, you'll be at the forefront of our growth strategy, with opportunities to work locally and overseas, crafting innovative solutions for our clients.

Job Scope:

• Customer Acquisition: Utilize your persuasive skills through cold calling, email outreach, and networking to expand our customer base.
• Business Opportunity Development: Identify and cultivate potential business opportunities, both domestically and internationally.
• Strategic Planning: Develop industry and account-specific strategic plans that drive growth and revenue.
• Sales Presentations: Showcase our offerings with confidence during customer meetings, both on-site and off-site.
• Marketing Expertise: Work alongside our team to develop and execute advertising and promotion strategies that make an impact.
• Tailored Solutions: Collaborate with Strategic Partners to customize product and package offerings that meet our customer's unique needs.
• Sales Target Achievement: Drive results by consistently meeting and exceeding sales targets, providing regular reporting on your progress.

Qualifications & Skills Required:

• Educational Background: Diploma and above in Business Administration or Marketing.
• Communication Skills: Possess an excellent command of English and the ability to deliver compelling presentations.
• Customer-Centric Attitude: Demonstrate a strong commitment to meeting sales objectives, with a knack for understanding customer requirements and delivering exceptional service.
• Tech-Savvy: Proficiency in Microsoft Office (PowerPoint, Word, and Excel).
• Independence and Teamwork: Show initiative and the ability to work independently while collaborating effectively within teams and across departments.
• Sales Experience: Ideally, you'll have at least 1 year of experience in corporate sales, but don't worry if you're a newcomer; training will be provided.

What We Offer:

• Training and Development: We invest in your growth and provide comprehensive training programs.
• Global Opportunities: Explore international markets and broaden your horizons.
• Innovative Environment: Join a forward-thinking team that encourages creative thinking.
• Competitive Compensation: Enjoy a competitive salary and attractive incentives.

Ready to embark on a journey where your passion for sales and business development will be truly valued? Join us as a Business Consultant and let's shape the future together!

How to Apply:

Send your resume and a cover letter explaining why you're the perfect fit for this role to [email protected]. Please use "Business Consultant Application" as the subject line.

Location: Near Marymount MRT

Website: https://www.smsdome.com

Contact: +67673663

SmsDome Pte Ltd is an equal opportunity employer. We welcome applicants from diverse backgrounds and experiences.

Mandatory Skills

· CAT-1 cleared/eligible candidate

· Possess a degree in Finance, Accounting, Information Technology, Computer Science, or a related field.

· Minimum 3 to 5 years of experience in technology business analysis or software development, with a focus on accounting applications.

· Experience overseeing complex IT projects, including system integrations and data migrations.

· Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.

· Strong analytical, critical thinking, and problem-solving skills.

· Team player with a growth mindset and the ability to work independently.

· Proven excellence in documenting BRD, FSD, user stories, visual modeling, and business processes.

· High expertise in Java, Oracle SQL, and APIs, or alternatively with expertise in out-of-the-box accounting products, e.g. SAP.

· Experience in data analysis, pattern recognition, and model development.

· Experience in Product Management and Agile Methodology, with a strong delivery focus.

• Good understanding of the accounting business domain.

The Audit Partner will be responsible for managing and overseeing all aspects of the audit process

Manage and oversee all aspects of the audit

Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.

Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement

Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required

Requirements:

Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority)

Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA)

Entrepreneur mindset

Description
We are seeking a dynamic and experienced Business Consultant/Developer to join our team in the Information Services industry.

In this multifaceted role, you will leverage your expertise to provide strategic guidance and innovative solutions that enhance operational efficiency and drive business growth for our clients.

As a candidate, you will possess a unique blend of consulting acumen and technical development skills, enabling you to bridge the gap between business needs and technological advancements.

You will work closely with various stakeholders to identify challenges, develop comprehensive plans, and implement effective solutions.

Your contributions will directly impact our clients' success, allowing them to navigate the complexities of the digital landscape with confidence.

This is an excellent opportunity for someone who thrives in a collaborative environment and is passionate about using technology to solve real-world business problems. If you have a proven track record of delivering high-quality consulting services and developing robust solutions,

we invite you to be a part of our innovative team. Join us in shaping the future of information services and delivering exceptional value to our clientele.

• Responsibilities
  Analyze client requirements and challenges to develop tailored solutions.
  Design and implement innovative development strategies that align with business objectives.
  Conduct workshops and interviews with stakeholders to gather feedback and insights.
  Collaborate with cross-functional teams to ensure project milestones are met.
  Develop detailed project plans, outlining timelines, deliverables, and resource allocation.
  Monitor project progress and deliver ongoing support to clients post-implementation.
  Prepare and present comprehensive reports and recommendations to clients.

Requirements
Master's degree in Business Administration

• With relevant 8 years of experience
• Must work on weekends mostly and must be able to travel whenever needed.
• 6 Days work
• Must be able to liaise with Tamil and Hindi speaking clients.
• Proven experience as a business consultant or developer in the information services sector.
  Strong knowledge of project management methodologies and tools.
  Excellent problem-solving skills and the ability to think critically.
  Proficiency in software development languages and methodologies.
  Exceptional communication and interpersonal skills for client interactions.
  Ability to work independently and manage multiple projects simultaneously.

Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Requirements

Mandatory is:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by competitors such as DBS / Citibank etc
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Job Summary:

We are seeking a skilled Business Analyst / Data Analyst with a strong background in working with multiple data sources and generating actionable insights. The ideal candidate should have expertise in data handling using Excel, with a preference for experience in the Infrastructure domain. The role requires analytical expertise, a proactive approach to problem-solving, and the ability to derive business insights that drive decision-making.

Key Responsibilities:

• Gather, analyze, and interpret data from various sources to generate insights and actionable recommendations.
• Develop, maintain, and automate reports using advanced Excel functions, pivot tables, and charts to track key performance indicators (KPIs).
• Collaborate with cross-functional teams to understand business needs, define requirements, and provide data-driven solutions.
• Identify trends, patterns, and areas for improvement by analyzing large datasets.
• Translate business requirements into clear, concise technical documentation.
• Ensure the accuracy, integrity, and consistency of data across systems and reports.
• Utilize visualization techniques to present data findings effectively to stakeholders.
• Act as a liaison between business units and technical teams, bridging communication gaps.

Preferred Qualifications:

• Proven experience in data analysis and business analysis, preferably in the Infrastructure sector.
• Advanced skills in Microsoft Excel, including formulas, macros, and data modeling.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and presentation skills for conveying insights to both technical and non-technical audiences.
• Experience with other data visualization tools or programming languages (such as Python, Power BI, or Tableau) is a plus.
• Knowledge of data governance and data quality best practices is desirable.

Education:

• Bachelor’s degree in Business Administration, Data Science, Information Technology, or a related field.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Visualization of the resource systems, files and filed information for creating internal/external reports.
• Data mapping of downstream systems.
• Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them
• Provide Local insights and feedback to project planning with Area PM
• Other regular reporting such as regional progress, challenges and success to Area PM

Requirements:

• Understanding of downstream data flows for report creation
• Hands-on experience of using MS Access, Excel macro and UiPath (RPA)
• Experience of the implementation of information systems
• Experiences in bank industry as a bank employee, or experiences of service provision to bank industry as a consultant

-----------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

-----------------------------------------------------------------------------------------------------

EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Job Description:

We are looking for an experienced Business Analyst to gather, document, and communicate requirements related to derivative products. The role involves working with stakeholders across different teams and ensuring successful delivery of solutions. A solid understanding of derivatives, pricing, market data, and scripting skills (Python/Excel Macros) is essential.

Responsibilities:

• Gather and document business requirements from stakeholders (Front Office, Middle Office, Finance).
• Facilitate workshops to engage and validate requirements with business teams.
• Manage issues during User Acceptance Testing (UAT) and sprints, ensuring traceability of requirements.
• Collaborate with Technology and Operations teams to deliver well-structured solutions.
• Act as a bridge between business users and technical teams, resolving issues and recommending solutions.

Requirements:

• Strong knowledge of derivative products, pricing, and valuation.
• Familiarity with financial market data and its use in pricing derivatives.
• Experience with scripting languages (Python or Excel Macros).
• Master's in financial engineering, Quantitative Finance, or related field; CFA is a plus.
• Excellent communication and collaboration skills.
• Ability to translate business needs into technical requirements.

• Invoices should be prepared and fact-checked before being sent to clients.
• General ledger and sales journal upkeep and updating.
• To fulfil vendor statements, obtain permission.
• Checks should be made, filled out, and distributed.
• Prepare and secure PO approval.
• Scan, catalogue, and record accounting papers.
• Documenting and organising monetary transactions.
• Paying bills and processing payments.
• Taking notes at a meeting.
• Financial transactions processing.
• Excellent communication abilities.
• Multitasking skills.
• Helping the larger financial staff and accountants.

Job Purpose:

The Overseas Operations Support serves as a crucial contributor to the management of HR Operations for the whole group of companies regionally, excluding China. The primary focus is to support the HR Director in running the organization, establishing best practices, and actively contributing to the enhancement of existing HR processes for efficient management.

Roles and Responsibilities:

• Perform the full spectrum of HR functions, not limited to payroll and insurance and also to act as Benefits advisory and support for all regional offices except China.
• Administer and coordinate benefits enrolment and renewals, leave of absence, worker’s compensation processes, health insurance, retirement plans, travel and visa arrangement, training, and other fringe benefits.
• Conduct market reviews to design strategies for proposals ensuring Company benefits packages and policies are compliant.
• Manage and process payroll & benefits and handle employee-related issues for regional offices.
• Ensure local compliance with employment laws, regulations, and other statutory HR requirements.
• Deliver HR Operational tasks efficiently within service level agreements (SLAs), including but not limited to onboarding, offboarding, transfer, assignments, employment pass, and HR queries.
• Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless operations.
• Stay informed about changes in employment laws and regulations, ensuring organizational compliance.
• Work with legal counsel as needed to address HR-related legal matters.
• Develop, review, and implement HR policies and procedures to ensure compliance with legal requirements and alignment with organizational goals.
• Communicate and educate employees on HR policies and procedures.
• Compile and analyze HR metrics to support data-driven decision-making.
• Prepare regular reports on HR activities, trends, and metrics for management.
• Assist in other ad-hoc HR duties as required.

Requirements:

• Degree in Human Resource/Business Admin or a relevant field.
• Minimum of 8 years' Human Resource experience, with prior HR generalist/business partnering experience for a commercial team in JPAC being an advantage.
• Strong business and HR acumen, including problem-solving skills and critical thinking.
• Positive attitude and high energy level.
• Self-reliant, resourceful, and able to work independently.
• Excellent organizational skills, decision-making abilities, and attention to detail. Demonstrated success in a fast-paced, growth environment.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Ability to handle sensitive and confidential information with discretion.

Position Overview
We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will possess a strong background in technology business analysis or software development, with a focus on business applications in the investment and banking industries. You will play a key role in bridging the gap between business needs and technical solutions, ensuring successful delivery of projects while fostering collaboration across teams. We are hiring from Mid to Senior Level BA.

Key Responsibilities

1. Business Analysis and Stakeholder Management: Conduct detailed business analysis functions, including gathering and documenting requirements, creating BRDs, FSDs, use cases, and visual models.
   Collaborate with senior-level stakeholders across different business units to align expectations and gain buy-in for proposed solutions.
   
2. Solution Design and Software Delivery: Design and recommend solutions based on in-depth analysis of business processes and technical requirements.
   Support software test planning and execution, ensuring alignment with business goals and technical feasibility.
   
3. Project Delivery and Agile Methodology: Work in an Agile environment, driving project delivery with a strong focus on timelines and quality.
   Contribute to sprint planning, stand-ups, and retrospective meetings to enhance Agile processes.
   
4. Technical Expertise and Collaboration: Utilize hands-on experience with ETL/ELT processes, SQL, API integrations, and database design to support business solutions.
   Work closely with software developers, UI/UX designers, and vendors to ensure adherence to financial application workflows, UI/UX standards, and software engineering best practices.
   
5. Production Support and Vendor Management: Provide production support for business applications, troubleshooting and resolving issues in a timely manner.
   Manage vendor relationships, ensuring timely delivery of project milestones and addressing technical queries.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimally 3 to 5 years of relevant experience in technology business analysis or software development, with familiarity in business applications for investment or banking industries.
• Proficiency in SQL, API integrations, and ETL/ELT processes.
• Strong knowledge of Agile methodology, workflow design, and UI/UX principles.
• Experience in documenting business processes, BRDs, FSDs, use cases, and visual models.
• Excellent interpersonal and communication skills with the ability to manage and align expectations of senior stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.

A growth mindset, team-player attitude, and confidence to work independently.

Advantageous:

• Relevant knowledge and experience in Fixed Income, FX, Futures and Options, Derivatives and OTC product, regulations and compliance.
• Experience in data management and operations in public market.
• Experience in data remodeling and migration projects.
  

Responsibilities:

• Collaborate with educational stakeholders (teachers, administrators, and students) to understand and document business needs and objectives.
• Translate these requirements into functional and technical specifications for IT teams.
• Analyze existing workflows, processes, and systems to identify inefficiencies.
• Propose technology-driven solutions to improve educational and administrative processes.
• Provide data-driven insights to help the institution achieve academic and operational goals.
• Create dashboards and reports for stakeholders using relevant tools.
• Oversee operations and enhancements.
• Conduct testing and documentation.
• Engage and support users effectively.
• Provide actionable insights and ensure data accuracy.
• Collaborate to ensure seamless system performance and updates.
• Evaluate and implement new systems.
• Support activities like data migration, training, and related processes.

Requirements

• Proficient in business process analysis, system thinking, and design concepts.
• Minimum of 2 years of experience as an IT Business Analyst, preferably in the education sector.
• Strong analytical skills with a solid understanding of systems and processes.
• Excellent oral and written communication skills for effective interaction with end users and vendors.
• Hands-on experience in Application Systems support and maintenance.
• Familiarity with SDLC, RDBMS, and SQL.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description & Requirements

RESPONSIBILITIES:

1. Implement HR Policies & Procedures. Monitor deviations and take corrective actions when required.

2. Handle the recruitment, selection, appointment and on-boarding process for assigned Departments.

3. Handle exit management process.

4. Monitor confirmations and administer the process for confirmations, promotions and transfers.

5. Conduct salary surveys.

6. Administer benefits programmes. Handle industrial accident cases. Process medical, specialist, dental and insurance claims.

7. Administer leave, Employee Relations & Engagement Programmes.

8. Provide HR administration for industrial relations cases.

9. Handle employee discipline issues and staff grievances with Department Heads.

10. Submit performance ratings to Assistant HR Manager for salary increment and bonus inputs for assigned Departments.

11. Administer employee welfare programmes, internal and external staff recognition programmes and staff suggestion scheme.

12. Ensure staff lockers are in good working condition. Ensure staff canteen is clean and monitor quality of food.

13. Co-ordinate Bi-Monthly Staff Gathering and Best Associate Award.

14. Assist to prepare HR Reports & Surveys requested by Management and government bodies.

15. Perform HR Administration duties which include ad-hoc updates of employee’s personal particulars in system, update staff notice boards, update of HR information system and keeping HR files updated.

16. Responsible for part-timers for all Departments.

Ad-hoc projects or other duties as assigned by Assistant HR Manager and HR Manager.

JOB REQUIREMENTS:

1. Support and uphold the company mission, vision and values.

2. Demonstrate and be perceived as a role model.

3. Maintain highest standards of professionalism, ethics, grooming and attitude towards staff and guests.

4. Maintain confidentiality at all times.

5. Pleasant personality.

6. Perform tasks independently or with minimum supervision.

7. Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.

8. Proficient in MS office applications and Hotel systems.

9. Good knowledge of the Singapore Employment laws and Ministry of Manpower’s work passes, policies and guidelines.

10. Good communication and interpersonal skills.

11. Meticulous and well-organised.

12. Ability to multi-task and solve problems.

• HR report preparation and data analysis
• Coordinate onboarding activities and facilitates induction program to new joiners
• Assists in the HR annual cycle activities such as annual performance management, talent management, etc.
• Provides administrative support on HR programs/activities/events
• Participates and support the roll out of HR initiatives/ projects

Required Qualifications:

• Min Bachelor’s Degree in business/ Human Resources
• Internship / exp in HR will be an advantage

Up to $3.5K

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)