• Working Location: Jurong East
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Job Scope:

• Reminder to SE Comm for Quarterly Stars submission
• Consolidate and validate all awards submissions
• Obtain approval and procurement of vouchers
• Update Staff Portal
• SE e-training management
• Analysis of survey findings
• Update Quick Service Improvement Repository
• Any administrative matters as required

Duration:

From 3rd/4th week of Nov 2024 to Mar 2025

Requirements:

Diploma qualification

Admin related experience

Able to start work immediately

Working Hours:

Mon to Thurs – 8.30am to 6pm

Fri – 8.30am to 5.30pm

Salary:

$2700/mth

Location:

Near Dover MRT

Reg No: 96C4864

EA License No: R22110839

What the role is

Working in a dynamic team managing the national SkillsFuture Credit (SFC) scheme, this is a well-rounded role suitable for individuals who are good in data management and willing to learn and contribute to all aspects of SFC programme implementation.

As a manager, you will be responsible for:

What you will be working on

- Analysing and interpreting SFC data to address lines of inquiry that inform policy and business planning, and identify opportunities for process improvement;
- Visualising the findings, present and communicate the insights and recommendations to stakeholders in a clear and concise manner; and
- Supporting SFC operations which includes industry engagement, partnership development and appeal management.

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

- Tertiary qualifications
- Minimum 3 years of experience in a similar role
- Experience with Microsoft Excel and visualisation tools such as Tableau, Redshift
- Able to work effectively under time constraints and potentially changing priorities, while maintaining a high level of attention to details
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

What the role is

The company is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, the company leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong focus on innovation and collaboration, the company works closely with employers, training providers, and individuals to create a vibrant ecosystem of learning and growth. By offering a wide range of initiatives, programs, and funding schemes, the company enables individuals to unlock their full potential, acquire new competencies, and stay ahead in a rapidly changing job market.

Join the Data Strategy & Analytics Division (DSAD) team to grow Company into a data-mature organization where we use data pervasively and securely to deliver on our business missions:

• Develop and drive Company’s data strategy, including LOIs, data competency, and maintaining strong links with CIO Office
• Develop, implement, and maintain a comprehensive data governance and management framework that complies with WOG requirements
• Implement Lines of Inquiries
• Support data management and exploitation
• Develop MLOps and instill best practices

What you will be working on

As a Data Engineer within DSAD, you will play a pivotal role in managing and optimizing data pipelines, ensuring the seamless flow and integrity of data across our organization. Your expertise in data pipeline management, automation, MLOps, data governance, and infrastructure architecture will contribute significantly to our mission of leveraging data to drive innovation and operational excellence. We are looking for a candidate who embodies our core values of integrity, collaboration, and continuous improvement, and who is passionate about harnessing the power of data to achieve our strategic objectives.

• Data Pipeline Management, Automation, and MLOps Proficiency
  Manage and optimize multi-stage data pipelines for various use cases, from data acquisition to consumption
  Automate data preparation and integration tasks using innovative tools and techniques
  Apply MLOps principles to integrate machine learning models efficiently with data pipelines and infrastructure
• Data Governance, Cataloging, and Collaboration
  Work closely with data governance teams to ensure data is accurately cataloged and available for governed reuse
  Collaborate with AI engineers to optimize data solutions for machine learning projects, focusing on data flow and accessibility
• Infrastructure Architecture and Data Modeling
  Design and manage scalable data infrastructure using cloud services like AWS
  Develop efficient data models and pipelines for large-scale data sets, ensuring data quality and availability
• Data Quality Assurance, Documentation, and Continuous Improvement
  Lead initiatives to establish standards for data accuracy and reliability
  Maintain comprehensive documentation on data architectures and management practices
  Stay updated on data engineering advancements, advocating for and implementing improvements
  Facilitate knowledge sharing and technical training sessions to enhance organizational data competency

Location:

Near Paya Lebar MRT

Salary:

$4200 to $6000

What we are looking for

• Tertiary qualifications in computer science, statistics, applied mathematics, data management, information systems, information science, or a related quantitative field
• A minimum of six years of experience in data management disciplines, including data integration, modeling, optimization, and data quality
• At least three years of experience in cross-functional team collaboration and supporting data management/analytics initiatives
• Demonstrated ability to work creatively and collaboratively with both business and IT teams
• Strong interpersonal skills with the ability to engage and earn the respect of stakeholders at all levels
• Confident, energetic self-starter with a commitment to ethics, regulatory compliance, customer service, and business integrity
• Highly adaptable and committed to excellence in a dynamic business environment

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract.

Reg No: 96C4864

EA License No: R22110839

Contract Duration

· 1 year

Working Location

· Funan Mall

Working Hours

· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Offered Salary

• Up to S$20.00 per hour (Depending on qualifications & experience)

Requirements

• Interest in digital technologies and research
• Detail-oriented and organised
• Good communication and interpersonal skills
• Ability to work effectively in a team
• Proficiency in the use of MS Office

Job Description

As a temp, you will be assisting Technology & Capability Division with operational work tasks to ensure a smooth operations of the TRANS Grant workstream.

Key responsibilities:

· Handle grant administration duties such as verification of claims, review of progress reports, and preparation of reports

· Assist in the preparation of new grant call materials, dissemination of grant calls and coordination of submissions

· Support the organisation of events including liaison with internal and external stakeholders (researchers, government agencies, etc)

· Maintain proper records of grant documents and applications

· Any other ad-hoc tasks as required

EA License No.: 96C4864

Reg No.: R1106928

• 6 Days work week (includes weekend and Public Holidays)
• Salary: up to $2175 per month
• Uniform and Training Provided
• Must be flexible to work various shifts to support operational needs

Job Duties:

• Maintain smooth day-to-day operations in the store by stacking, displaying, and replenishing products on shelves, monitoring product expiration dates, managing vendor deliveries, and organizing product storage
• Perform Point of Sales operations accurately and ensuring proper accounting of daily sales
• Address customer issues or feedback promptly and communicate effectively with the Shift Manager
• · Monitor and report low stock levels to the Shift Manager to ensure inventory is sufficiently stocked
• Maintain a clean and organized station environment by conducting daily housekeeping tasks during each shift
• Follow safety protocols and work procedures to ensure a secure and efficient work environment
• Drive store revenue by promoting upselling of products to customers and maximizing sales opportunities
• Any other adhoc duties as assigned by supervisor

Requirements:

• Ensure uniforms are clean and worn properly to project a positive image and demonstrate pride in representing the company
• Has basic customer service skills
• Able to perform basic cleaning duties
• Able to carry heavy objects and stand for long hours
• Can work on rotating shifts, weekends, and Public Holidays

Kindly email your resume to [email protected]

SINGAPOREANS ONLY

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract Role

Monthly Salary: up to $2500 per month

Job Scope:

• Assist programme manager in administrative duties
• Manage and follow up with enquiries received and consult officers for any complex issues
• Assist with the monthly processing and raising of invoices and any matters relating to invoices
• Collaborate closely with internal stakeholders and external vendors to seamlessly integrate translated content into marketing materials.

Requirements:

• Diploma or above, preferably in business administration
• 3 to 5 years of working experience preferably in Customer Care Management and/or Ops Admin Management
• Good customer service, communication, project management and time management skills.
• Proficient in Microsoft Office tools, e.g. Excel, Powerpoint, Word, Outlook etc.
• Proficient in Pivot Table will be advantageous.
• Meticulous with good attention to detail.
• Able to work independently and be proactive.

Interested candidates, kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

What the role is

This is a temporary contract role of Manager supporting the Chief Information Officer Office to ensure the integrity, security, and compliance of our information and communication technology systems.

What you will be working on

Compliance Audit Management:
• Work with appointed auditor(s) to evaluate compliance with ICT policies and standards.
• Identify compliance gaps and collaborate with relevant teams to ensure timely remediation.

Governance and Remediation Tracking:
• Keep track of audit and security remediation efforts, ensuring all actions are documented and completed within set deadlines.
• Oversee the management of security incidents and vulnerabilities, ensuring they are appropriately escalated and addressed.

Communication and Reporting:
• Facilitate clear and effective communication between different teams for the purpose of management reporting.
• Compile and analyze data from various sources to produce reports on compliance, security, and incident analysis for management review.

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• Experience in ICT compliance, audit, or a similar role.
• Familiarity with government ICT policies, standards, and procedures.
• Strong analytical skills, attention to detail, and the ability to manage multiple tasks and projects.
• Excellent communication and interpersonal skills, with a commitment to continuous learning and improvement.

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

PURPOSE:

• Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region and Opcos annual performance budget, mid-year range strategy plan and monthly outlook.
• Maintain data integrity of performance system (Cognos TM1 and Oracle system upgrade).

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook. Account for variance between actual result and budget with in-deep analysis of root cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps, and setting the countermeasure to improve the outlook accuracy based on investigation.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained. Improving and enhancing performance reporting process based on performance management requirement.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead the process improvement project and enhance current reporting efficiency and productivities.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 5 years' experience, includes 3 years of management accounting related experience in regional headquarter.
• Strong finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy, Business, Economics or other relevant field.
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes

Work Location: Novena

Working Hours: Monday to Friday Office Hours

Monthly Salary: $2390 per month

3 - 6 Months Contract

Responsibilities:

• Assist in recruitment-related operations matters.
• Provide administrative support, including document preparation, filing, and data entry.
• Assist in drafting and posting job descriptions on relevant platforms.
• Coordinating and scheduling interviews between candidates and hiring managers.
• Manage interview logistics, including room bookings and virtual meeting setups.
• Conduct initial resume screenings to identify potential candidates for open positions.
• Maintain accurate records of candidate applications in our recruitment databases.
• Support generation of reports and metrics to support recruitment analytics.

Requirements:

• Diploma and above
• Proficient in MS Office applications i.e. Excel, PowerPoint & Word
• Organized, meticulous and attention to details
• Strong communication skills
• Excellent attention to detail and the ability to prioritize and work under a tight schedule and fast-paced environment
• Ability to adapt to a wide range of work procedure and operational guidelines

Kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working Location: Tanjong Pagar
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Handle / Manage enquiries from customers
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Islandwide Locations. Immediate Positions.

• 6 Days work week (includes weekend)
• Salary: up to $1600 per month inclusive of allowance
• Uniform and Training Provided
• Comfortable with working in non air-con environment
• Must be flexible to work various shifts to support operational needs

Job Duties:

• Promote and adhere to policies, procedures, and safety culture
• Help customer top up diesel and gas for their vehicle
• Address customer issues or feedback promptly and communicate effectively whenever required
• Keep the store and forecourt environment clean and organized
• Follow safety protocols and work procedures
• Any other adhoc duties as assigned by supervisor

Requirements:

• Has basic customer service skills
• Able to perform basic cleaning duties
• Physically Fit so as to be able to lift heavy objects and able to stand for long hours
• Can work on rotating shifts, weekends, and Public Holidays

Kindly email your resume to [email protected]

SINGAPOREANS ONLY

• Working Location: Bishan
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Office Hours

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

What the role is

The company is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, the company leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong focus on innovation and collaboration, the company works closely with employers, training providers, and individuals to create a vibrant ecosystem of learning and growth. By offering a wide range of initiatives, programs, and funding schemes, the company enables individuals to unlock their full potential, acquire new competencies, and stay ahead in a rapidly changing job market.

Join the Data Strategy & Analytics Division (DSAD) team to grow Company into a data-mature organization where we use data pervasively and securely to deliver on our business missions:

• Develop and drive Company’s data strategy, including LOIs, data competency, and maintaining strong links with CIO Office
• Develop, implement, and maintain a comprehensive data governance and management framework that complies with WOG requirements
• Implement Lines of Inquiries
• Support data management and exploitation
• Develop MLOps and instill best practices

What you will be working on

As an AI Engineer within DSAD, you will play a pivotal role in developing and enhancing our AI-driven platforms. Your expertise in machine learning, AI, and GenAI applications will contribute significantly to our mission of leveraging advanced technologies to drive innovation and operational excellence. We are looking for a candidate who embodies our core values of integrity, collaboration, and continuous improvement, and who is passionate about harnessing the power of AI to achieve our strategic objectives.

AI and Machine Learning Development

• Develop and enhance machine learning models and AI solutions, focusing on generative and discriminative AI applications
• Test, deploy, and maintain scalable and reliable AI systems
• Implement MLOps principles for efficient integration of machine learning models with data pipelines and infrastructure

Collaboration and Integration

• Work closely with data scientists and engineers to integrate AI into broader system architectures
• Facilitate knowledge sharing and technical training sessions to boost organizational AI competency
• Integrate AI models and systems with APIs and external systems for seamless data and functionality flow

Innovation and Continuous Improvement

• Stay abreast of AI trends to suggest improvements to existing systems and workflows
• Participate in the entire AI model lifecycle management, from data analysis and model building to integration and deployment
• Advocate for continuous improvement in AI practices and applications, aligning with our mission of leveraging advanced technologies

Location:

Near Paya Lebar MRT

Salary:

$5100 to $7500

What we are looking for

• Tertiary qualifications in computer science, statistics, applied mathematics, data management, information systems, information science, or a related quantitative field
• A minimum of three years of experience in AI and machine learning disciplines, including model development, deployment, and lifecycle management
• At least two years of experience in cross-functional team collaboration and supporting AI/GenAI initiatives.
• Proficiency in Python; familiarity with R is a plus
• Strong knowledge of AI frameworks such as TensorFlow, PyTorch, and scikit-learn
• Familiarity with AWS SageMaker, feature stores, model registry, and AWS cloud architecture
• Proficiency in SQL and containerization technologies like Docker and Kubernetes
• Excellent problem-solving skills, strong interpersonal skills, and the ability to work in a team environment
• Confident, energetic self-starter with a commitment to ethics, regulatory compliance, customer service, and business integrity
• Highly adaptable and committed to excellence in a dynamic business environment
• Demonstrated ability to work creatively and collaboratively with both business and IT teams
• Passionate about staying updated on AI advancements and advocating for continuous improvement in AI practices and applications

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract.

Reg No: 96C4864

EA License No: R22110839

What the role is

The company is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, the company leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong focus on innovation and collaboration, the company works closely with employers, training providers, and individuals to create a vibrant ecosystem of learning and growth. By offering a wide range of initiatives, programs, and funding schemes, the company enables individuals to unlock their full potential, acquire new competencies, and stay ahead in a rapidly changing job market.

Join the Data Strategy & Analytics Division (DSAD) team to grow Company into a data-mature organization where we use data pervasively and securely to deliver on our business missions:

• Develop and drive Company’s data strategy, including LOIs, data competency, and maintaining strong links with CIO Office
• Develop, implement, and maintain a comprehensive data governance and management framework that complies with WOG requirements
• Implement Lines of Inquiries
• Support data management and exploitation
• Develop MLOps and instill best practices

What you will be working on

The Data Scientist in the Data Strategy and Analytics Division reports to the Principal Manager and plays a pivotal role in deriving business insights from large and real-time datasets for fraud and risk management, strategic planning as well as operational efficiency. This position will develop, deploy and maintain data analytic models as well as have opportunities to also collaborate with other public agencies to introduce and enhance data science capabilities (such as Jobs and Skills) for the organisation. As the domain expert in data analytics the Data Scientist is also expected to coordinate, strategize and guide the company officers performing data analytics work to achieve efficiency and accuracy.

• Data Analysis & Model Development
• Research and develop statistical and machine learning models for comprehensive data analysis
• Utilize algorithms and models to mine big data, perform data and error analysis, and ensure data uniformity and accuracy
• Apply data mining techniques and perform statistical analysis to generate insights at scale
• Collaboration & Solution Development
• Work closely with both internal and external stakeholders to understand analytic needs and develop effective solutions
• Create machine learning-based tools or processes, such as recommendation engines, and monitor their performance through A/B testing and predictive capabilities
• Communicate analytic solutions to stakeholders and implement necessary improvements to operational systems
• Innovation & Capability Building
• Identify relevant structured and unstructured data sources for mining meaningful insights
• Build prototype analysis pipelines iteratively to provide scalable insights
• Contribute to building data analytics capabilities across the organization, emphasizing the strategic value of data in achieving business objectives

Location:

Near Paya Lebar MRT

Salary:

$5100 to $7500

What we are looking for

• Tertiary qualification in a quantitative discipline such as Computer Science, Economics, Statistics, or Applied Mathematics.
• 3-8 years of experience in computer science, applied mathematics, or other quantitative/computational disciplines.
• Proven experience in data visualization tools (e.g., Tableau) and data analysis/processing tools (e.g., R, Python).
• Experience with Cloud Technology (e.g., AWS data and analytics Tech Stack) and distributed computing tools (e.g., Hadoop/Spark).
• Demonstrated ability in building machine learning models at scale, using real-time data pipelines on platforms.
• Strong analytical skills with the ability to communicate complex quantitative analysis in a clear, precise, and actionable manner.
• Proficiency in data engineering, including SQL and manipulating structured and unstructured data sources for analysis.
• Advanced skills in pattern recognition and predictive modeling.
• Experience or specialization in fraud prevention/detection, compliance, forensics, or Jobs and Skills related analysis will be considered advantageous.
• Excellent communication and presentation skills, with a strong emphasis on collaboration and innovation.

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract.

Reg No: 96C4864

EA License No: R22110839

Job Scope:
Man the reception counter in the General Office.

• Answering phone calls and attending walk-in enquiries/requests from students, visitors and suppliers in the General Office.
• Maintain sickbay records and taking care of students at sickbay. including early dismissal of students due to medical reasons
• Manage lost and found items
• Update staff contact list and movement chart
• Send/Mail letters and documents to students and parents
• Tidy and maintain cleanliness around the reception area
• Assist with paperwork for any student-related activities and events
• Data entry on the computer
• Perform other related administrative duties as required (Eg. track bus requests, booking of facilities, filing, etc.)
• The job scope may be reviewed from time to time as part of overall resource planning and deployment

Qualifications & Skills:

• Minimum Singapore-Cambridge General Certificate of Education (GCE) Normal (Academic/Technical) level (3 subjects including English)
• At least three (3) years’ experience as Receptionist with administration experience in a school environment.
• General computer skills (Microsoft Office applications)
• Basic knowledge of first aid

Duration of service:

From 16 December 2024 to 15 November 2025

Working hours:

· Mondays to Fridays: 7.00am to 4.30pm inclusive of 1-hour lunch break

· Service is not required on Saturdays, Sundays and gazetted public holidays.

Salary:

- $2390 (from 16 dec 2024 to 30 june 2025)

- $2580 (from 1 july 2025 to 15 nov 2025)

EA License No.: 96C4864

Reg. No.: R22110485

What the role is

The role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a proactive, results-oriented individual who is passionate about driving change and contributing to the continuous improvement of our organization. If you are a strategic thinker committed to excellence in public service, we welcome you to apply for this role.

What you will be working on

This role involves leading and facilitating the transition of technology-related changes within the organisation, to support the adoption of new processes, systems, and organisational structures. The individual will collaborate closely with various stakeholders and would also be tasked with integrating service design principles into change processes to facilitate seamless transitions and mitigate resistance to change, and to drive change initiatives that enhance our organisational effectiveness and service delivery.

Change Planning and Implementation

• Developing change management strategies and plans that align with the organisation’s goals. This includes identifying the need for change, setting objectives, and outlining the steps required to achieve successful implementation.
• Competencies: Change Planning and Strategy

Change Impact Analysis

• Assess the impact of change to identify the impact and effects changes on organisational processes, systems, and people, and identify potential risks and devising strategies to address resistance and facilitate a smoother transition.
• Competencies: Analytical Thinking, Problem Solving, Risk Management

Stakeholder Engagement

• Engage with key stakeholders at all levels of the organisation to build support for change initiatives, ensuring awareness, commitment, and adoption of the assigned project.
• Competencies: Stakeholder Engagement

Communication

• Develop and execute impactful communication strategies tailored to various target audiences, ensuring clear, meaningful messaging that resonates with stakeholder.
• Competencies: Communication Skills, Message Framing & Delivery

Training and Enablement

• Collaborate in the development, design and delivery of training and enablement strategies aligned with change initiatives, to equip impacted stakeholders with the necessary skills and knowledge to adapt to new processes and systems.
• Plan and contribute to the development of materials and resources that support stakeholder readiness.
• Competencies: Training Design, Content Development, Training and Development

Stakeholder Readiness and Support

• Conduct assessment to gauge the stakeholder readiness for change and identify areas that require additional support or intervention to mitigate risks.
• Work closely with stakeholders to ensure readiness for change, employing strategies to manage resistance and facilitate a positive acceptance of new initiatives.
• Competencies: Stakeholder Management

Integrating Service Design in Organisational Change

• Assessing how changes will impact service delivery, identifying opportunities to improve services during the change processes, and ensuring that the redesigned services align with organisation evolving needs and goals.
• Competencies: Communication, Facilitation, Systems Thinking, Service Design

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• 3 to 5 years of experience in change management or a related field, with a strong track record of successfully implementing change initiatives.
• Tertiary qualification preferably in change management-related, organisation development-related or communications-related fields. Relevant certifications (e.g., Prosci Certified Change Practitioner) are highly regarded.
• Demonstrated ability to develop and implement change management strategies and plans effectively.
• Exceptional communication skills, capable of crafting and delivering clear, impactful messages to diverse audiences.
• Strong analytical skills, with a proven ability to conduct thorough Change Impact Analyses.
• Experience in supporting the design and delivery of training programs related to change initiatives.
• A deep commitment to public service and alignment with our organization's mission, vision, and values.
• Prior experience in the public sector or a complex, regulated environment is preferred.

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract.

Reg No: 96C4864

EA License No: R22110839

What the role is

Reporting to the Community Architect Team, the candidate will be required to perform the following key tasks:

What you will be working on

1) Partnership and Engagement

• Partnership and Engagement Strategy

(a) Connect partnership and engagement plans with policy intent

(b) Situate partnership and engagement plans in operating context and manage risks

• Sense and Evaluate Impact

(a) Set indicators, identify suitable output and outcome indicators, and collect data

(b) Analyse data and evaluate effectiveness of engagement based on intended outcomes

• Design Engagements

(a) Design engagements that are aligned to objectives, using appropriate partnership and engagement strategies and techniques

(b) Design interventions to amplify and close the loop for engagements

• Stakeholder Engagement (including internal stakeholders)

(a) Identify and prioritise stakeholders based on issue/domain area

(b) Build and sustain relationships with stakeholders

• Mobilisation

Mobilise partners or community, including internal stakeholders, to co-create and co-deliver outcomes

2) Programme Evaluation

• Evaluation planning

Develop a robust evaluation plan at the start of a programme for the monitoring and execution of reviews for programmes/policies. The components of an evaluation plan include programme theory, indicators to reflect desired outcomes, data collection plans, and evaluation requirements

• Review Execution

Conduct reviews to assess the impact and value-for-money of a programme or project by applying evaluation methods, approaches, and tools. This includes reviewing programme outcomes and achievement of indicators, validating key assumptions and contributing factors, identifying process and policy gaps, and recommending solutions

• Evaluation Reporting and Follow-ups

Prepare, present, and follow through on the findings and recommendations from reviews in support of organisational decision making

3) Public Communications

• Marketing Communications Strategy

Develop marketing communications strategy and implementation plan tailored to specific audience profile to achieve desired outcomes

• Message Framing and Delivery

Craft and deliver messages in a manner that is aligned to communications strategy and objectives while considering different target audiences

• Outreach and Engagement (including internal communications)

Develop and implement engagement programmes to obtain buy-in from the public and internal stakeholders on policies

4) Service Delivery

• Customer Experience and Service Design

Understand different customer segments based on characteristics, behaviours and needs, and design services around customer journey and experience

• Customer Service and Case Management

Effectively deliver services, coordinate, and manage service cases, from the start of service requests to their resolution, including resolving service challenges and performing service recovery where needed

• Service Operations Planning and Management

Establish systems, processes and resources needed to deliver services effectively and efficiently.

• Service Tech Innovation and Application

Use technologies to automate and deliver day-to-day service operations and improve work efficiency

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• Tertiary qualifications

• At least 2 to 3 years of experience in partner engagement, account/programme management, and data analytics including data mining

• Strong collaborator, yet able to work independently and articulate findings to management

• Good communicator of ideas and ability to think out of the box

• Initiative-taker, independent and able to rise to challenges and meet implementation deadlines effectively

• Good speaking, writing and critical thinking skills

• Those familiar with data visualisation tools will be an added advantage

Applicants without the required qualification but possess the relevant work experience are welcome to apply

The successful candidate will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure, subject to availability of permanent headcount

Reg No: 96C4864

EA License No: R22110839

What the role is

Resource Planning Division (RPD) is part of the Client’s Planning Group (PG) which provides guidance on the strategic direction of the Company. Specifically, RPD is responsible for the effective planning of resources and oversees budget management to achieve agency's goals:

• Funding Policy Formulation: Formulate corporate-level funding policies and funding parameters to support SkillsFuture Initiatives and Company’s objectives;
• Budget Evaluation and Management: Evaluate budget requests from programme partners and oversee the allocation and management of Company’s budget;
• Manpower Establishment Planning: Secure and optimise manpower resources to implement Company’s programmes and agency’s operations;
• Whole-of-Government (WOG) CET Grants Management: Lead the management of WOG CET grants and strengthen CET grants governance for WOG and the Company.

What you will be working on

Grants Governance:
• To work on matters that may be assigned to strengthen grants policies and governance within the Company and whole-of-government
• To understand requirements on grants governance, propose appropriate approach and measurements to obtain the required data
• To work with WOG agencies and Company divisions to carry out the data collection plan
• To collate WOG agencies’ returns and prepare sector reporting to the management
• To streamline data collection plan with Company’s annual CET grants call

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• 1 to 3 years of relevant work experience in public sector is preferred, but applicants without the required experience are welcome to apply
• Good project management and stakeholder engagement skills
• Good understanding of funding policies and concepts are preferred, but not necessary
• Familiarity with governance issues, risk management and compliance matters are preferred, but not necessary
• Good analytical and critical thinking skills
• Good with details, meticulous and systematic
• Independent and self-motivated, enjoy variety and new challenges, and able to work well in a team

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

What you will be working on

Systematically promote digital and process innovation in the company by:
• Designing and implementing processes to systematically discover opportunities where business processes could be further optimised and digitalised in the company
• Working with such business owners to map and analyse their current processes and workflows
• Co-creating more optimal workflows and processes with such business owners, including simplification of operations and/or policy where suitable
• Co-creating digital solution proofs of concept (POCs) with such business owners where suitable
• Designing and tracking indicators to measure extent of optimisation and digitalisation of business processes in the company

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

Knowledge/prior experience in:
- Business analysis, design thinking (elicit business needs)
- Business process re-engineering, service design (mapping and optimising business processes)
- Solution engineering (design/propose digital solutions in alignment with business needs)
- Research methodologies (e.g. survey design and analysis)

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

• Multiple positions with Govt Agencies
• Monday to Friday Office Hours
• Contract Roles
• Salary from $2300 - $3000

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Assist with general HR and Accounts duties
• Assist with porject management duties
• Any other adhoc administrative duties as assigned

Requirements:

• Diploma Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 6 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE O Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: Central

Working Hours: Mon - Fri Office Hours

Salary commensurate with experience

Attractive Performance Bonus and Benefits

Responsibilities:

• Manage key accounts for Temp/Contract roles
• Sourcing candidates through different recruitment channels
• Adhere to all recruitment guidelines
• Acts as an advocate for hiring managers and candidates throughout the recruitment process and provide follow up
• Build a consistent talent pipeline

Requirements:

• Diploma and above
• Multi-tasker, proactive, resourceful, dynamic, resilient and is driven to work in a fast-paced work environment
• Good communication and interpersonal skills
• Strong drive to succeed in placement closure
• Attainment of CEI certification will be advantageous

Interested candidates, kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract Role

Monthly Salary: up to $2500 per month

Job Scope:

• Support programme manager in coordination and administrative duties
• Manage publicity of events and schedule
• Collating data collected and extract data for reports/evaluations
• Ensure smooth operations of events and support on-ground events
• Document frequently asked questions shared by vendor.
• Collate and verify supporting documents from vendors
• Management of mailbox queries on weekly basis
• Support team in any administrative tasks if required.

Requirements:

• Diploma with 3 years of relevant experience
• Good customer service, communication, project management and time management skills
• Prior experience in events management will be advantageous
• Proficient knowledge of Microsoft programmes (e.g. Excel, PowerPoint, Word, Outlook)
• Comfortable with use of IT system/s

Interested candidates, kindly email your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY