• HR report preparation and data analysis
• Coordinate onboarding activities and facilitates induction program to new joiners
• Assists in the HR annual cycle activities such as annual performance management, talent management, etc.
• Provides administrative support on HR programs/activities/events
• Participates and support the roll out of HR initiatives/ projects

Required Qualifications:

• Min Bachelor’s Degree in business/ Human Resources
• Internship / exp in HR will be an advantage

Up to $3.5K

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Salary: up to $4200

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: One North

Job Description:

- Leverage on the various recruitment channels to source and hire quality candidates to meet the manpower needs of the current and new polyclinics.

- Work with HR Shared Services on the end-to-end on/off-boarding process for new hires and resignees

- Provide HR Admin support as follows:

i) Work with Uniform vendor to raise access for new hires and ensure uniform allocation is reflected correctly for the new hires

ii) Process the monthly allowance disbursement for students who are on a pre-service sponsorship programme

iii) Arrange pre-employment medical examination for interns as well as to process interns’ monthly allowance.

iv) Timely submission of funding claims to MOH

v) Maintain and update training records for all existing employees

vi) Ensure vaccination records are updated in the MOH system on a quarterly basis for MOH audits

vii) Co-ordinate logistics for monthly HOD meetings and Employees’ engagement sessions

Job Requirements: Min Degree in Human Resources or similar w min 3 yrs of relevant HRBP experience, preferably in public sector/healthcare

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• HR report preparation and data analysis
• Coordinate onboarding activities and facilitates induction program to new joiners
• Assists in the HR annual cycle activities such as annual performance management, talent management, etc.
• Provides administrative support on HR programs/activities/events
• Participates and support the roll out of HR initiatives/ projects

Required Qualifications:

• Min Bachelor’s Degree in business/ Human Resources
• Internship / exp in HR will be an advantage

Up to $3.5K

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Salary: up to $5000

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East

Job Description:

Manpower Planning & Operations

- Projection of manpower establishment and review of hiring requests. Partner with Talent Acquisition team to pre-plan forward hiring for projected attrition.

- Provide advisory support on issues relating to performance management and people management.

- Communicate and advise on HR policies and to implement management practices that align with policies and comply to regulations and regularly review and improve on workflow processes & procedures.

- Conduct exit interviews to establish and find out issues relating to staff retention and satisfaction.

- Manage annual/bi-annual mass renewal of practicing certificate for all existing Allied Health Professionals/Pharmacists.

- Prepare reports for supporting departments/overall departments (as assigned)

- Manage all HR operational matters relating to the assigned division/ departments, with support from Shared Services (where applicable).

Compensation & Benefits

- Partner with Performance & Reward team to coordinate the promotion exercise and annual appraisal exercises and work closely with the line to review promotion recommendations.

- Address staff queries on compensation matters, with support from Performance & Reward team.

Talent Management, Succession Planning & Employee Development

- Partner with Talent Management Specialist and Allied Health HODs in annual talent identification and succession planning exercise and work together on development posting opportunities for identified talents and potential successors.

Employee Relations, Engagement & Change Management

- Provide advisory support on staff disciplinary or grievance handling including secretariat support for the investigations.

- Support in providing recommendation of interventions to improve employee engagement.

Others

- Partner HODs to provide advice and guidance in the Master Service Agreement for staff secondment and work out the secondment terms and charges for agreement signing.

- Coordinate meetings and preparation of agenda and minutes of meeting.

- Support Annual Budget Planning exercise& submission of accruals.

- Contribute to OJT learning through sharing of good practices.

- Any other projects assigned.

Job Requirements: Min Degree in Human Resources or similar w min 3 yrs of relevant experience in allied health profiles, preferably in healthcare/public sector

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Full spectrum of HR functions including Recruitment and Orientation & Training
• Payroll and IR8A submissions
• Work Pass and Man Year Entitlement applications
• Administration of employee profiles and movements such as promotion, secondment, resignation, dormitory
• Administration of incident records, medical insurance and work injury claims
• Submission of monthly HR reports to management
• Implementation of HR-related systems, policies and programmes
• Application of HR-related grants
• Participation in recruitment fairs
• Planning of company events
• Involved in annual ISO and external audit
• Undertake additional tasks and responsibilities when required or as instructed

• Full spectrum of HR functions including Recruitment and Orientation & Training
• Payroll and IR8A submissions
• Work Pass and Man Year Entitlement applications
• Administration of employee profiles and movements such as promotion, secondment, resignation, dormitory
• Administration of incident records, medical insurance and work injury claims
• Submission of monthly HR reports to management
• Implementation of HR-related systems, policies and programmes
• Application of HR-related grants
• Participation in recruitment fairs
• Planning of company events
• Involved in annual ISO and external audit
• Undertake additional tasks and responsibilities when required or as instructed

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Human Factor Ergonomics Specialist/Expert, you will be responsible for designing systems, products, and environments to improve human well-being and performance for an aviation project.

Responsibilities:

· Perform Needs Analysis

Ø Conduct As-Is process analysis in order to understand current work situation

Ø Analyse job and work organization

Ø Build the matrix of existing functional links between users

Ø Perform a need analysis review (equipment, information, communication, flow....)

Ø Ensure that HF goal are set early in the project and that goals are measurable (compliance matrix + risks associated)

· Console Technical Proposal Evaluation

Ø Analyze technical proposal of the consoles’ suppliers (functions adapted to the needs) and perform technical quotations (from ergonomics point of view)

Ø Contribute to suppliers reviews for specifying and adjusting the needs (trace correctives actions)

Ø Support in the selection the right consoles solution and ensure that consoles customization are adapted to the customer needs (tacking into account shadowing and survey done during the previous steps)

· Contribution to Consoles Design

Ø Study and analyze supplier’s proposals in terms of workstation layout( technical, operational, maintenance…) and ensure integration of HF aspectsContribute to suppliers reviews for specifying and adjusting the needs (trace correctives actions)

Ø Identify deviation from the initial needs and provide context on the future work activity to design a suitable solution and justify modification need (eg. Catia 3D support, Sketch-up, Rhino …)

Ø Provide Human Factors specifications (detailed)

Ø Study and analyze proposed solutions in terms of customization review (Control suite layout; workstation layout) using simulation ( 3D, 2D, …)

Ø Propose specific scenarios (in nominal and degraded situation) in relation to the future work situations. When necessary, develop a collaborative working method to address situations that are not adapted and therefore problematic (workshop, brainstorming…)

Ø Identify strengths and weaknesses from a HF perspective (evaluate impacts, risks/consequences…)

Ø Evaluation of the final solution

Ø Run usability testing

· Verification and Validation of final solution

Ø Define scenarios to assess the level of maturity of the complete solution.

Ø Provide HF protocol and all relevant material in order to test if the solution meets goals and works as it was intended

Ø Run evaluations sessions

Ø Provide analysis of the full reception and contribute to the acceptance test report (gap analysis)

Ø Monitor and valid the changes (co-construction with stakeholders)

Requirements:

· At least 8-10 years of relevant experience

· Proven experience in Human Factor ergonomics designing

· Knowledge and autonomy in HF discipline and methods

· Knowledge of Standard about Ergonomic design of control centres

· Experience and references in workspace layout/industrial design (experience in control centre ideally)

· Pro-activeness in working in integrated teams is required

· Ability to size optimally the need in terms of leading session, workshop and working meeting

· Identification, sharing and managing continuously issues and opportunities impacting the project

· Knowledge in physical factors of the working environment (noise reduction, lighting, ventilation, temperature…)

· Use of 2D-3D / VR tools for immersive proposal in order to validate layout proposal (de-risking phases)

The Senior/ Assistant Manager is to oversee the hospital’s service costing, financial reporting, and departmental profit and loss analysis. This role plays a crucial part in delivering accurate financial insights to support informed business decisions.

Be part of the team in driving financial excellence and contributing to the sustainability of a leading healthcare institution through impactful financial planning and analysis.

What you'll be doing

• Collaborate with clinical departments to provide financial guidance and support decision-making processes
• Assess and review pricing strategies for both new and existing services, considering cost structures and market benchmarks
• Coordinate service fee adjustments with clinical departments and prepare comprehensive impact reports for management review
• Compile and analyse departmental financial reports to ensure accuracy and timely submission
• Assist in the hospital’s annual budget planning by projecting patient revenue and subvention income
• Perform net present value (NPV) assessments for new investment proposals related to replacement or expansion projects
• Respond to ad-hoc data requests and clarifications from NUHS and MOH, ensuring timely and accurate submissions

What we're looking for

• Bachelor Degree level in Finance/ Accounting/ Economics or related studies
• 2 - 3 years of working experience in finance or accounting field, preferably in the business partnering setting
• Proficient in MS Excel and data visualisation tools (e.g., Tableau, Power BI)
• Strong analytical and problem-solving skills
• Able to apply business logic to financial plans and articulate insights clearly

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Who We Are

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences (SUSS), is at the forefront of building capabilities and offering continuing professional development for an effective, innovative and responsive Training and Adult Education (TAE) sector.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

About The Job

The Institute for Adult Learning (IAL) invites suitably qualified and experienced Accountants to apply for the position.

Reporting to Director, Corporate Services Division and working closely and collaboratively with other Senior Managers / Managers within the Department and across divisions within the Institute, the appointee will be responsible for the following job functions, and/or other duties and responsibilities which may be assigned by the Management to meet the needs of the organization.

What You Will Be Doing

• Assist the Director in the strategic development and resource planning for IAL, deploying appropriate and relevant financial strategies that support the institute’s corporate strategic directions and work plans.
• Plan and manage the annual and longer term operating and development expenditure budgets and all financial related matters in IAL, including securing the timely approval of IAL budgets and funding requirements to ensure operational sustainability and achievement of strategic outcomes.
• Manage and supervise accounting administrative staff or other managers the day-to-day financial operations within IAL, including revenue, invoices, cash flow, accounts receivables and payable etc., and conduct regular review to ensure an effective utilization of approved budgets at programme, divisional and overall IAL levels
• Prepare, monitor, and review, in collaboration with other divisions in IAL, the annual income, expenditure and development budgets; and to ensure financial discipline and marksmanship.
• Prepare the institute’s financial statements (balance sheet, profit & loss accounts) and other financial reports according to schedule and as required by relevant stakeholders. Support month-end and year-end closing, annual statutory audits and ensure compliance with the Statutory Board Financial Reporting Standards and relevant accounting standards and guidelines as well as coordinating with relevant divisions and stakeholders.
• Support the institute and its various divisions to prepare budget planning for various institutional ventures or initiatives, such as programmes, projects, special events and consultancy, etc.
• Analyse and monitor the trend, costs, revenues, financial commitments, and budget utilization. Predict future revenues and expenses and recommend corrective actions, if required. Report organizational finances to management and offer suggestions about resource utilization, budget preparation and control, including any relevant or changing assumptions underlying budget forecasts.
• Manage and maintain an up-to-date register of fixed assets in IAL and ensuring an effective and efficient management and utilization of all fixed assets and resources in IAL.
• People Management - Manage self and team performance; set annual performance goals, monitor performance and provide constructive feedback, identify staff learning and development programmes or initiatives to improve performance and organizational needs.
• Any other duties, including cross divisional project(s) that may be assigned from time to time by the management for staff capability development as well as to meet the organizational needs. Career prospect is good for high performers

Job Requirements

• At least 10 years of relevant work experience in accounting, financial management, budgetary planning and control and management reporting, and be able to work effectively with senior management team and other colleagues on accounting and financial management related matters.
• Candidates must be able to prepare a full set of financial statements, and for consolidation with SUSS independently. Experiences gained from an established educational or training institution with CET programme offerings or services is preferred, but not mandatory
• A good understanding of educational business operations and the roles of CET or lifelong learning initiatives in the Singapore economic environment, and with some experiences in managing government grants, subsidies will be an advantage.
• Provide financial leadership and strategic thinking to support sustainable value-creation.
• Strong analytical and problem-solving skills with attention to details, and deadline oriented.
• Strong oral and written communication, and inter-personal skills and be able to work collaboratively as a team with other colleagues and stakeholders to achieve the organizational goals and objectives
• Tertiary education. A bachelor university degree in accountancy or an equivalent professional accounting qualification, with a membership of the Institute of Singapore Chartered Accountants (ISCA) is preferred
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Core Responsibilities:

• Ensure accurate and timely updates of clients records in database and ensure timely submission of clients data to relevant authorities and agencies

• Responsible for Info Tech software

• Issue suppliers cheque, GIRO and Telegraphic Transfer

• Giro and bank payment posting

• Daily petty cash posting

• Petty cash reimbursement

• Payroll, leave, attendance records, duty roistering submission

• Responsible for procurement of stationery and equipment for office use and maintain monthly stock count

• Responsible for procurement of refreshments for weekly meetings

• Responsible for photocopying and distributing of circulars and collating, collecting of reply slips from clients, coaches, parents and or caregivers

• Perform front desk reception and customer service duties such as attending to incoming calls and walk-in visitors

• Human Resources Spectrum and Info Tech software

• Any other duties required by supervisor

Location: 201 Jurong East Home

Candidate Requirements

Bilingual in both English and Chinese, with excellent written and verbal communication skills in both languages. (enable to handle phone inquiries from English and Chinese-speaking Clients)

Minimum a Certification in Adminstration, Accountancy, Human Resources or other relevant disciplines.

Technical Competencies:

• Must be able to manage a full set of accounts, including payroll.

• Accountancy info tech system, or other relevant disciplines.

• High levels of patience and passion for working with adults with disabilities.

• Proficient in Microsoft office especially excel, power point.

Core Competencies:

• Bilingual in both English and Chinese, with excellent written and verbal communication skills in both languages. (in order to handle phone inquiries from Chinese-speaking customers)

• Leverage on the various recruitment channels to source and hire quality candidates to meet the manpower needs of the current
• Work with HR Shared Services on the end-to-end on/off-boarding process for new hires and resignees
• Provide HR Admin support as follows:
• Work with Uniform vendor to raise access for new hires and ensure uniform allocation is reflected correctly for the new hires
• Process the monthly allowance disbursement for students who are on a pre-service sponsorship programme
• Arrange pre-employment medical examination for interns as well as to process interns’ monthly allowance.
• Timely submission of funding claims
• Maintain and update training records for all existing employees
• Ensure vaccination records are updated in the system on a quarterly basis for audits
• Co-ordinate logistics for monthly HOD meetings and Employees’ engagement sessions

Requirements

• Min Bachelor’s degree in Business, preferably in human resource.
• Min At least 1-2 years of relevant HR BP working experience. Experience in large corporations and healthcare will be an added advantage.

Interested candidates, please forward your resume to [email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

• Assist & support the HR Managers on the full-spectrum of HR duties, day-to-day management of HR operations and other events & projects. (e.g Employee engagement pgms)
• Monitor & process all work passes renewal and applications.
• Preparation of Employment contract, memos and other necessary letters & correspondence.
• Laising with dormitory, vendors and related parties and internal customer.
• Manage the medical claim records and others that are relevant.
• Verification of OT and allowances for payroll processing.
• Handle the recruitment, onboarding and off-boarding process.
• Maintain & update the HR system.
• Handle training & development e.g courses planning, records update, sourcing and registration.
• Manage the employee's communication e.g announcement of policies, events etc.
• Other administrative duties.
• Ad hoc duties.

Job Requirement

• Diploma with 2 years of relevant HR and Administration experience.
• Demonstrate ability to handle multiple priorities, work independently and collaborate with team member.
• Meticulous with an eye for detail.
• Proficient in Microsoft Excel.

Responsibilities

· Assist with day to day operations of the HR functions and duties

· Provide clerical and administrative support to Human Resources executives

· Compile and update employee records (hard and soft copies)

· Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

· Coordinate HR projects (meetings, training, surveys etc.) and take minutes

· Deal with employee requests regarding human resources issues, rules, and regulations

· Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

· Communicate with public services when necessary

· Properly handle complaints and grievance procedures

· Coordinate communication with candidates and schedule interviews

· Conduct initial orientation to newly hired employees

· Assist our recruiters to source candidates and update our database

· Must work on weekend and public holiday

Requirements

· Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

· Fast computer typing skills (MS Office, in particular)

· Hands-on experience with an HRIS or HRMS

· Familiarity with ATS software and resume databases

· Basic knowledge of labor laws

· Excellent organizational skills

· Strong communications skills

Job Description

• Assist & support the HR Managers on the full spectrum of HR duties, day-to-day management of HR operations, and other events & projects. (e.g Employee engagement pgms)
• Monitor & process all work passes renewal and applications
• Preparation of Employment contract, memos, and other necessary letters & correspondence
• Liaising with dormitory, vendors and related parties, and internal customer
• Manage the medical claim records and others that are relevant
• Verification of OT and allowances for payroll processing
• Handle the recruitment, onboarding, and off-boarding process
• Maintain & update the HR system
• Handle training & development e.g courses planning, records update, sourcing, and registration
• Manage the employee's communication e.g announcement of policies, events, etc
• Other administrative duties
• Ad hoc duties

Job Requirement

• Diploma with 2 years of relevant HR and Administration experience
• Demonstrate ability to handle multiple priorities, work independently and collaborate with team members.
• Meticulous with an eye for detail
• Proficient in Microsoft Excel

Learning and Development

• Responsible for developing learning and development plans, based on the assessment of development areas for the workforce to meet business requirements.
• Responsible for the procurement of training programmes and documenting learning needs, maintaining Warees’ learning systems and provides administrative support in conducting learning programmes.
• Curate training materials for internal training programmes
• Liaises with stakeholders to communicate and implement Warees’ development and/or change interventions to ensure that Warees’ strategy and plans are delivered in an effective and efficient way.

Talent Attraction and Employee Experience and Relations

• Executes planned talent outreach and engagement activities to source for potential candidates and maintains an optimal experience for employees.
• Conducts the initial screening of potential candidates and prepares employment contracts as per guidelines.
• Creates new hire information packs, develops content and delivers orientation sessions for new hires.
• Develops the employee engagement surveys, analyses data collected and proposes initiatives to enhance employees' engagement levels and well-being.
• Supports the management of workplace issues and, investigates routine grievances raised and proposes resolutions.

Performance Reviews and Benefits Administration

• Assists with the administration of performance reviews and benefits programmes in the Warees.
• Manages routine employee queries relating to performance management systems and benefits processing.
• Generates benefits reports, conducts data analyses and presents preliminary findings when required.

Other matters

• Responsible for the conceptualization and operationalization of company events, including ensuring that all logistics requirements and partners/vendors/stakeholder management are carried out according to the event plans
• Complete a broad variety of administrative tasks including assisting with special projects (e.g. ISO certifications, digitalisation), designing and producing complex documents, reports and presentations

Requirements:

• Diploma or Degree in any discipline
• Experience in L&D and/or Recruitment will be advantageous
• Confident and effective presentation, training delivery and facilitation skills
• Skilled in driving influence and building rapport with decision-makers across all levels
• Self-motivated and able to work independently.
• Driven, with a positive and proactive mindset.

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Description
We are seeking a dynamic and experienced Business Consultant/Developer to join our team in the Information Services industry.

In this multifaceted role, you will leverage your expertise to provide strategic guidance and innovative solutions that enhance operational efficiency and drive business growth for our clients.

As a candidate, you will possess a unique blend of consulting acumen and technical development skills, enabling you to bridge the gap between business needs and technological advancements.

You will work closely with various stakeholders to identify challenges, develop comprehensive plans, and implement effective solutions.

Your contributions will directly impact our clients' success, allowing them to navigate the complexities of the digital landscape with confidence.

This is an excellent opportunity for someone who thrives in a collaborative environment and is passionate about using technology to solve real-world business problems. If you have a proven track record of delivering high-quality consulting services and developing robust solutions,

we invite you to be a part of our innovative team. Join us in shaping the future of information services and delivering exceptional value to our clientele.

• Responsibilities
  Analyze client requirements and challenges to develop tailored solutions.
  Design and implement innovative development strategies that align with business objectives.
  Conduct workshops and interviews with stakeholders to gather feedback and insights.
  Collaborate with cross-functional teams to ensure project milestones are met.
  Develop detailed project plans, outlining timelines, deliverables, and resource allocation.
  Monitor project progress and deliver ongoing support to clients post-implementation.
  Prepare and present comprehensive reports and recommendations to clients.

Requirements
Master's degree in Business Administration

• With relevant 8 years of experience
• Must work on weekends mostly and must be able to travel whenever needed.
• 6 Days work
• Must be able to liaise with Tamil and Hindi speaking clients.
• Proven experience as a business consultant or developer in the information services sector.
  Strong knowledge of project management methodologies and tools.
  Excellent problem-solving skills and the ability to think critically.
  Proficiency in software development languages and methodologies.
  Exceptional communication and interpersonal skills for client interactions.
  Ability to work independently and manage multiple projects simultaneously.

Responsibilities:

You are responsible to gather, analyze and formalize user’s business requirements and processes, evaluate the feasibility of implementation and manage the scope of projects. You will also help to manage and implement quality IT projects that are within the scope and ensure timely deliverables that conform to processes and standards. Your main responsibilities are as follows:

• Communicate with system owners, business users and project stakeholders to understand user requirements and business objectives
• Be the bridge between business users and IT team during all phases of SDLC
• Document user requirement specifications including Data Workflows, Mockup UI, Use Cases, Database Schema Design, etc
• Document Test Plans and User Guides that meet business requirements
• Conduct System Demos and provide Training and Testing Supports
• Coordinate & assist in System Integration Testing (SIT), User Acceptance Test (UAT) & IT Implementation Activities
• Identify and implement process improvements
• Identify and propose suitable IT solutions to business requirements, taking into consideration risk and costs
• Provide level 1 technical support to clients
• Plan and manage various IT projects
• Track project progression and provide updates to the project manager

Requirements:

• Diploma in IT related areas
• Familiar with IT ISO audit 27001
• Able to work independently and multi-task effectively, managing several projects concurrently
• Keen to learn and improve oneself
• Knowledge and experience in any of the following programming skills would be advantageous PHP, C#, .Net, MySQL, PostgreSQL, MSSQL, Javascript/HTML/CSS

1. Analyzing Business Needs

• Assess the organization's strengths, weaknesses, opportunities, and threats (SWOT analysis).
• Identify operational inefficiencies and areas for improvement.
• Conduct market research and competitor analysis.

2. Developing Strategies

• Create business plans and growth strategies.
• Develop actionable recommendations to improve processes, increase revenue, or reduce costs.
• Propose solutions tailored to the company's goals and industry.

3. Project Management

• Oversee implementation of new strategies or processes.
• Set project goals, timelines, and budgets.
• Ensure alignment with client expectations and objectives.

4. Advising on Specialized Areas

• Finance: Budgeting, cost analysis, and financial forecasting.
• Marketing: Branding, market entry strategies, and digital marketing campaigns.
• Operations: Streamlining workflows, supply chain optimization, and productivity improvements.
• Human Resources: Organizational structure, talent acquisition, and employee engagement strategies.

5. Data Collection and Analysis

• Gather relevant business data through interviews, surveys, and observation.
• Analyze key metrics and trends to provide evidence-based recommendations.
• Use data visualization tools to present findings.

6. Training and Coaching

• Provide training sessions to employees on new processes or tools.
• Coach leadership teams on strategic decision-making.

7. Monitoring and Evaluation

• Track the progress of implemented strategies.
• Measure the effectiveness of recommendations against KPIs (Key Performance Indicators).
• Make adjustments as needed based on feedback and results.

8. Stakeholder Engagement

• Collaborate with internal teams, managers, and executives.
• Present findings and solutions in a clear, concise manner.
• Facilitate workshops, meetings, and brainstorming sessions.

Skills Required for Business Consultants

• Analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Expertise in relevant industries or functions.
• Proficiency in tools like Microsoft Office, CRM software, and data analysis platforms.

Key Responsibilities:

• Collaborate with business users to validate requirements using use cases during the prototyping phase.
• Conduct activities such as interviews, workshops, document reviews, and shadowing to refine requirements.
• Plan and prepare for system implementation tasks, including Target Operating Model (TOM) development and Business Requirements Document (BRD) creation.
• Monitor user task progress, address issues and risks, and provide resolution support.
• Provide local insights and feedback to project planning efforts in coordination with the Area Project Manager (PM).
• Report regional progress, challenges, and successes to Business Analyst (BA) leads.

Qualifications:

• Bachelor’s degree in any relevant field.
• Experience on either:
• 1.Hands-on experience with package system implementation, particularly Flexcube or Duco.
• 2.Data Governance. Data Mapping.Experience with AI Utilitization. Hands on experience in MS Access, Excel, Marcos and UIPath (RPA)
• Expertise in customer master data, customer report distribution, reconciliation, and related processes.
• Core Banking experience is a MUST
• A minimum of 5 years experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Proven track record of successful project implementation, ideally in large-scale projects.
• Willingness to travel within the APAC region to collaborate with Middle- and Back-Office teams.
• Attention to detail with the ability to produce precise and comprehensive docume

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Business Analyst
Key Responsibilities

• Understand Business Needs:
  Partner with business teams to gather citizen/business requirements using human-centric, visual methods such as service journeys. Develop and present the appropriate business case.
• Requirement Analysis:
  Work with GovTech and project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Technology Evaluation:
  Recommend suitable technologies aligned with GovTech’s technology directions (e.g., cloud-based solutions, enterprise architecture, SG Tech Stack) and modernization of legacy systems.
• Development Methodology:
  Identify and implement the appropriate development methodology (e.g., Agile, Waterfall) in an Outsourced, Co-Sourced, or In-house environment.
• Testing & Deployment:
  Plan, review, and conduct testing and data conversion to ensure specifications are met. Drive system or product readiness for smooth deployment, adoption, and operations.
• Continuous Improvement:
  Analyze the impact of requested changes, propose improvements, and address changing business needs. Collaborate with support teams to resolve technical issues during the Operations & Maintenance phase.

Experience and Skills Needed

• Educational Background:
  Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• Work Experience:Minimum 3 years of experience for the Consultant role.
  Minimum 5 years of experience for the Senior Consultant role.
  Experience in at least one full software/product development cycle, preferably using Agile Methodology.
  
• Core Competencies:Proven expertise in IT business analysis, application solutioning and design, and testing.
  Strong understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management.
  Analytical, conceptualization, and problem-solving skills.
  
• Communication Skills:
  Excellent oral and written communication skills, with the ability to effectively pitch ideas and influence stakeholders.

Website User Behaviour Documentation:

• Analyse and document the current user journey on the website, identifying key touchpoints, user interactions, and behaviours.

• Map out website features and functionalities, including forms, navigation flows, and user inputs.

• Collaborate with UX/UI and development teams to gather additional insights and ensure documentation accurately reflects the user experience.

• Identify areas for process improvements based on observed user behaviour and document recommendations for optimization.

API Behaviour Documentation:

• Document existing API functionality, including endpoints, request/response structures, authentication, and error handling.

• Work with technical teams to analyse API behaviour, identify dependencies, and ensure comprehensive documentation.

• Create and maintain detailed documentation outlining how APIs interact with the website and other systems.

• Work with developers to identify gaps or issues in API functionality and document solutions or improvements.

Vendor Requirement Clarification:

• Set up and manage calls with external vendors to clarify requirements for integration, functionality, and data exchange related to the website and APIs.

• Develop a clear agenda for vendor calls and ensure that all relevant questions are addressed during meetings.

• Document and communicate vendor responses and requirements clearly to internal stakeholders, ensuring proper alignment.

• Follow up with vendors to resolve any ambiguities or discrepancies and ensure that all technical requirements are captured accurately.

Collaboration & Communication:

• Work closely with internal teams, including product owners, developers, QA, and UX/UI designers, to gather insights and ensure alignment on website and API requirements.

• Provide clear, detailed documentation that is easy to understand by both technical and non-technical stakeholders.

• Act as the point of contact between internal teams and external vendors, ensuring smooth communication and effective problem-solving.

• Ensure that all documentation is regularly updated to reflect changes in user behaviour, website features, and API functionality.

Required Qualifications:

Education: Bachelor’s degree in Business Analysis, Information Technology, Computer Science, or a related field (or equivalent work experience).

EXPERIENCE:

• 3+ years of experience in business analysis, with a focus on web and API documentation.
• Strong experience working with external vendors to clarify requirements and document technical specifications.
• Proven track record of creating clear, concise, and detailed documentation for both technical and non-technical audiences.
• Hands-on experience with documenting API integrations, web behaviours, and user flows.

SKILLS & KNOWLEDGE:

• Solid understanding of web technologies (HTML, CSS, JavaScript, APIs, RESTful services, etc.).
• Proficiency with business analysis and documentation tools (e.g., JIRA, Confluence, MS Visio, or similar platforms). Experience with API testing tools like Postman or Swagger, and knowledge of common API protocols (REST, SOAP).
• Familiarity with web analytics tools (e.g., Google Analytics, Hotjar) to analyse and document user behaviour.

SOFT SKILLS:

• Strong communication and interpersonal skills, capable of interacting with both technical and business stakeholders.
• Excellent organizational skills with the ability to manage multiple projects and tasks simultaneously.
• Detail-oriented with a focus on accuracy and completeness in documentation.
• Strong analytical and problem-solving skills, with the ability to break down complex systems and processes.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Data Source Visualization
• Visualization of the resource systems, files and filed information for creating internal /external reports.
• Data mapping of downstream systems.
• Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them
• Provide Local insights and feedback to project planning with Area PM
• Other regular reporting such as regional progress, challenges and success to Area PM

Requirements:

• Understanding of downstream data flows for report creation
• Hands-on experience of using MS Access, Excel macro and UiPath (RPA)
• Experience of implementation of information systems
• Experiences in bank industry as a bank employee, or experiences of service provision to bank industry as a consultant
• Experience in project implementation from user side
• Experience in utilization of AI(expected to consider how to utilize Wiz Chat in this PJ)
• Willingness to undertake travel within the APAC region to interact in person with Front-, Middle- and Back-Office teams to gather the necessary requirements
• An acute attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc