Responsibilities:

• Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;
• Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;
• Maintain Project Management Office, track documentation and monitoring of progress;
• Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;
• Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and
• Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience as IT System/Business Analyst;
• Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;
• Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and
• Experience in Cloud technologies like AWS, Azure etc (preferred AWS).
• Cloud Certification from one or more Cloud Service Providers (preferred AWS);
• Experience in SDLC-related projects in the past
• Knowledge of application security and best practices in application development standards and methodologies; and
• Good knowledge of testing methodologies with working experience in performing various application and systems testing.

Job responsibilities

• Issue quotations, prepare Bill of Quantities based on customers’ requirements
• Handle all incoming inquiries through phone, email, online channels, and walk-ins for all products promptly and efficiently
• Promote products, greet and assist customers in the showroom
• Support and assist Business Managers in the preparation and submission of tender/RFQ/ITQ/RFP and presentation materials.
• Assist in resolving incoming customers’ issues relating to orders.
• Coordinate projects with internal operation teams and manage projects to completion

Job requirements

• Demonstrate effective interpersonal, presentation and negotiation skills
• Possess strong problem- solving skills in devising solutions to meet customer requirements
• Demonstrate excellent verbal and written professional communication skills
• Possess organizational and time management skills to effectively prioritise work to meet established deadlines
• Demonstrate high accuracy in work and strong attention to details
• Ability to work independently and collectively as part of the sales team

Responsibilities:

• Work closely with the Regional Product Manager to define product strategy and roadmap.
• Liaise with Regional Technical Team to ensure deliverables are delivered on time and budget
• Deliver Product Requirement Documents (PRD)s with prioritized features and corresponding justification
• Work with internal parties and external third parties to assess partnerships and licensing opportunities
• Run daily SCRUMs, Sprint Planning and Retrospectives with the respective assigned development teams
• Coordinate and run SIT and UAT Testing throughout the product lifecycle
• Coordinate go-live pre-requisites and be responsible for the launch and support of the product

Requirements:

• Minimum of 2-years experience as an IT Business Analyst, Product Manager or Project Management roles.
• Demonstrated success defining and launching excellent products
• Analytical mindset.
• Exceptional interpersonal skills.
• Excellent written and verbal communication skills.
• Attention to detail.
• Examples and at least one sample of an effective document delivered in the past
• Experience in Draw.io or Microsoft Visio
• [Bonus] SCRUM Master / Product Owner Certifications

Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
• Plan and promote user tasks for User Acceptance Testing (UAT).
• Monitor task progress, manage risks/issues, and provide resolution support.
• Develop UAT plans, schedules, test scenarios, environments, and data preparation.
• Plan migration schedules and manage related tasks (e.g., data mapping, data cleansing).
• Collaborate with IT and business teams for issue management and progress regularly.
• Plan and promote user tasks for EUC/RPA/Tools.
• Lead user-owned EUC/RPA/Tools as User Task PMO, plan and manage Pre-Study/Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Oversee the development team, including resource management and issue solving.
• Monitor progress and report to relevant stakeholders.
• Develop plans for tasks such as training, business rehearsals, customer relations, BCP creation, and regulation/procedure revisions.
• Manage progress, address issues, and provide regular updates to PMO and Area PM.

Basic Requirements:

User Task (UAT):

• Experience in planning and executing UAT, including schedule creation, communication with stakeholders, and issue management.
• Hands-on experience with core banking system projects (including accounting systems).
• Business knowledge in Trade domain.
• Willingness to travel within the APAC region.
• A mindset open to challenges and risk-taking.

User Task (Migration):

• Experience in migration planning and implementation, including data management (e.g., transaction information, fee charge tables).
• Strong knowledge of Trade operations and willingness to travel within the APAC region.

User Task (EUC/RPA/Tools):

• Experience in RPA tools (e.g., UiPath), MS Access, and Excel macro development.
• Experience with CGI system implementation.
• Knowledge of Trade operations and willingness to travel within the APAC region.

User Task (User Support):

• Experience planning and managing user tasks such as training, business rehearsals, and regulatory revisions.
• Ability to support large-scale projects, especially in core banking or the banking industry.
• Strong knowledge of Trade operations and willingness to travel within the APAC region.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) will be an advantage.

Passionate candidates having sales experience at least of 2 to 3 years in the field of surface treatment such as electroplating, are requested to send their resumes to the given email id in addition to [email protected].

Salary range: S$ 4,500 to S$5,000 (negotiable)

Workhours: 5 days

Ps. Having a driving license is desirable.

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 to 5 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices."

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.

Plan and promote user tasks in UAT.

• Monitor task progress, manage risks and issues, and provide resolution support.
• Collaborate with stakeholders to ensure alignment and success of project goals.
• Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
• UAT issue management (managing tickets) and tracking till solving them
• UAT progress monitoring and reviewing the results
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user task in MIGRATION.

• Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
• Conduct a migration rehearsal and list up issues and consider how to handle them
• Monitor the progress of migration and manage issues, working closely with IT and business user members.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks for EUC/RPA/Tools.

• Planning and Leading User owned EUC/RPA/Tools as an User Task PMO.
• Planning of whole schedule such as Pre-Study/ Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Monitor the progress of the user task and manage issues, working closely with IT and business user members.
• Lead development team such as giving instruction, resource management, issue solving.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks in USER SUPPORT.

• Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Progress management of assigned user tasks
• Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers)
• Regular reporting to Cross Functional PMO and Area PM
• Any other duties related to this role.

Requirements:

1. User Task (UAT)

• Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
• Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

2. User Task (Migration)

• Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• A person who can manage complicated, multiple data without overlooking
• A person who can judge integrity of several plans
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

3. User Task (EUC/RPA/Tools)

• Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
• Business knowledge in Trade area
• System implementation experience of CGI
• Willingness to undertake travel within the APAC region

4. User Task (User Support)

• Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Experience in supporting big projects like core banking projects or bank industry projects
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region

5. Others

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is advantageous.
• Strong communication and interpersonal skills to engage with stakeholders effectively.
• Willingness to travel within the APAC region as required

We're looking for a hands-on Recruitment Business Manager specialising in Technology, Banking, Insurance, or any other adjacent industries interested in working for an international award-winning, recruitment company.

At Gravitas, we can offer you:

• A competitive basic salary
• A market competitive low-threshold commission scheme
• Top Performer accelerator bonuses on top of your commission
• Monthly Friday afternoon off for 'Lunch Club' at Michelin Star Restaurants
• Fantastic Overseas Luxury Holiday destinations such as Dubai, Turkey, Iceland, Lapland, South Africa, Goa
• Work from home policy (1-3 Days/ week)
• Work-cation
• Sabbatical Leave
• Flexible Lunch Hours
• Quarterly team night outings
• Industry Leading Training Programmes - from Senior to Management

As an experienced recruiter, you will

• Capitalise on your existing specialisation and combine that with our historical clients to bring in new business and continue upkeeping your existing pipeline
• Have future aspirations to lead your own team (we're also open to individual contributors!) within your chosen specialisation, expanding into other relevant adjacent areas that show strong business opportunities
• Partner with supportive and top-billing managers with years of experience
• Join our award-winning "Senior/ Management Development Programme" that focuses on advanced recruitment skills to prepare you for the next step of your career
• Work with a recruitment firm actually built on values: transparency and honesty

If you,

• Have minimally 6 years in agency recruitment
• Have a proven consistent track record of active business development (new client terms signed + account management)
• Have experience managing at least 3 junior recruitment consultants
• Have a strong personal desire to succeed and achieve
• Are a good team player and enjoy a positive, energetic, and driven office culture

Let's chat.

Who is Gravitas?

We are an international recruitment company focusing on Technology, Insurance, and Banking with 8 offices across London, Singapore, Hong Kong, Shenzhen, Germany, and Amsterdam. We have been a true success story of 2021 & 2022 - with both our UK & Asia teams having record breaking years. With our office located in the central business district of Singapore, we are now looking to further expand our team to continue our world domination!

I know the recruitment industry in Singapore is small so if you're curious and want to have a confidential exploratory conversation (no strings attached), reach out to me on LinkedIn.

What you´ll do at BTS

About the role:

At BTS, we turn our clients’ ideas and strategies into results. We do this by designing customized learning experiences that drive innovation, alignment, new behaviors, and performance.

As a Business Analyst, you will work directly with leaders from some of the world’s leading companies, many of whom are the top largest Companies in the region. You will learn how their business works and what their strategies are, and you will play a part in shaping the leadership capabilities of their senior management. BTS consultants also help to develop the skills of thousands of leaders across the globe every year.

What we offer:

• Competitive compensation and benefits package
• Exposure to developing and delivering complex solutions for large corporations from a variety of industries
• International exposure and travel
• Casual and fun professional atmosphere emphasizing freedom, responsibility, collaboration, excellence, and individual growth

Candidates must show:

• 1-2 years of post-undergraduate work experience
• Proven presentation and facilitation skills with a fluent command of English
• Advanced Excel and PowerPoint skills and thorough knowledge of Microsoft Office
• Understanding of finance and business acumen are a plus
• Some functional and/or industry expertise is a plus

JOB SUMMARY

The purpose of the role is to

• To assist the branch manager in managing the branch to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the differing segments, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.

Assist the branch manager in Implementation and oversight of the below responsibilities:

Drive and implement strategies

• Accelerate client acquisition and penetration in target segments
• Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
• Inculcate a robust and deep-rooted service culture
• Ensure accurate and timely delivery of client journeys and scripts.
• Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.

Performance Measurement & Tracking

• Responsible for defining strategy for conversion of leads provided by Segment.
• Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
• Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
• Ensure high level of FLC and upkeeping the service standards in our touchpoints
• Ensure deliverables in budget/ scorecards are met
• Ensure contactability ratio of RM to clients

Ensure compliance and familiarity to standards

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
• Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
• Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
• Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
• Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
• Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
• To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
• To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
• Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
• Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
• Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
• Ensure timely completion of CPD hours
• Embed strong 1st line credit and conduct mindset and capabilities
• Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents

Financial Objectives

• Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
• Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
• Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
• Deliver against budget/ forecast and ensure business delivery is done with good conduct

People Management

• Coach, equip, empower and energize both the frontline and support staff to deliver the best result
• Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
• Engage Training to address training needs, implement training roadmaps
• Ensure sales channel’s discipline in HR & training related matters
• Be an effective agent of change and role model for talented staff throughout the bank
• Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs

RESPONSIBILITIES
Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Eg: Product managers, IA/IS specialist, Cluster heads & etc.

Our Ideal Candidate

• RNF and CFMAS
• 3 years of experience in Business Management and Retail Banking

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role & Requirement:

• At least 3 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

SKILLS: Business Analysis, Stakeholder Management, solution designing, software test planning, vendor management, production support, BRD, FSD, use cases, visual modelling, business processes, ETL/ELT, SQL, API, UI/UX

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

JOB DESCRIPTION

Job Title

Business Analyst

Occupation

BUSINESS SYSTEM ANALYST

Job Description & Requirements

About the Client:

Our client is MNC company.

Responsibilities:

• Analyze, develop, enhance, debug, support, maintain, test applications.
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.
• Perform target account reconciliation against the Identity Management system.
• As a role maker Review and Create Business Policies and Roles in identity Management System.
• Understand and Validate the Application or Department level Role Matrix.
• Help the IDM team by completing the daily tasks assigned.
• Provide administrative support to IDM team.

Requirement:

• Knowledge on access control, preferably RBAC (Role Based Access Control).
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.
• Practical knowledge of scripting languages, preferably Python / Java.
• Hands on experience with Reporting tools.
• Comprehensive knowledge in User Access Management and Application Access Matrix.
• Comprehensive knowledge in Identity Management implementations.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

FPT Asia Pacific is expanding, and we’re looking for dynamic, driven, and passionate individuals to join our team!

Responsibilities

1. Partner with the company's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

2. Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions

3. Work with fellow colleagues and the company's project teams to develop user stories, functional/technical specifications and acceptance criteria

4. Adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis

5. Design interactive visualisation dashboards for data exploration and provide insights to comapny's business teams

6. Evaluate and recommend suitable technology while aligning with the company's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

7. Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

8. Ensure system or product readiness for smooth deployment, adoption and operations

9. Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

10. Assist the CIO to identify new opportunities for the company's digital transformation

Requirements

1. Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Ability to learn and apply

About the team

The PreSales Partner Solutions Engineering organization guides Partners toward excellence as technical Cloudflare champions. As a member of the Partner Solutions team, you are a technical thought leader and trusted advisor. Partner Solutions develops technical Cloudflare champions within the Partner ecosystem, guides Partner technical sellers through their Cloudflare journey to build & grow Partner Practices, and collaboratively celebrates joint successes.

What you’ll do as a Senior Manager, Partner SE in APJC

You will play a pivotal role in driving our partner technical strategies, enhancing partner capabilities, and contributing directly to the success of our partnerships. In this role, you will guide Channel partners through their Cloudflare journey with your strong leadership, technical, and business acumen as well as lead, mentor, and develop a team of Partner Solutions Engineers to deliver technical coverage aligned with our Partner Program.

The Partner Solutions team engages with Partners to provide expert technical guidance and expertise, including leading technical discussions, demos, and presentations to partners and their clients. Your team will collaborate with partners on solution design, integration, and implementation, as well as provide hands-on technical assistance during offer development and integration.

To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of partner and customer success should drive you through the entire organization as you seek out and advise your team on how to provide scalable technical coverage for partner needs.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to roll up your sleeves and get your hands dirty.

On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other, and you will be an integral part of driving that culture. As a Partner Solutions Engineering Manager at Cloudflare, you will be part of a diverse group of technically minded folks working together to bring our technology through Cloudflare’s Partner Network to end customers.

Reporting to the Global Director of Partner Solutions, you will be responsible for the performance and development of your team of Solution Engineers, ensuring team growth, operational efficiency, and collaboration with the Revenue organization to expand and strengthen our Partner ecosystem.

Specifically, we are looking for you to:

• Build and lead your team with clarity, authority and empathy. Create an environment of psychological safety, where collaboration is expected and encouraged and where innovation and creativity thrives.
• Apply your technical background, excellent communication, and presentation skills to build strong relationships with partners and team members.
• Directly contribute by engaging hands-on with partners to drive partner success and guide them through their Cloudflare partner journey.
• Articulate and demonstrate the execution of your team vision and strategy, internally and externally. Foster team collaboration.
• Be focused on coaching and developing your team for both functional and technical skills.
• Manage & report on complex technical projects, cross-functional initiatives, and operational progress, including partner development metrics.
• Exemplify and support the navigation of building technical partner practices by partnering with your peers in the Revenue organization, engaging with your team to drive successful partner journey experiences
• Represent Solutions Engineering, building relationships with key business partners and stakeholders. This will include peer SE Leaders, Sales Leadership, Product, Support, and Engineering. Leverage these relationships to ensure the success of Cloudflare, our Partners and our Customers.

Examples of desirable skills, knowledge and experience

• Experience managing technical sales with customer and through partners:Driving technical wins
  Assisting with technical validation
  
• Experience with or curiosity in any the core industry components of Cloudflare solutions (and passion to learn more):SASE concepts and Zero Trust Networking architectures
  Internet security technologies including DDoS mitigation, Firewalls, VPN
  HTTP technologies including reverse proxy (e.g., CDN), forward proxy (e.g., Secure Web Gateway)
  Workflow from user to application, including hybrid cloud architectures and serverless application development
  

We know that the ideal candidate may not have all of the above skills on Day 1 and we’re committed to developing and investing in the right person for the role.

Job Description

ABOUT THE ROLE

We are now extending the application to interested candidates who would apply for the role of Business Analyst to join our Service Delivery Division. The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of our services.

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Braindge’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
• Plan and promote user tasks in UAT.Monitor task progress, manage risks and issues, and provide resolution support.
  Collaborate with stakeholders to ensure alignment and success of project goals.
  Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
  UAT issue management (managing tickets) and tracking till solving them
  UAT progress monitoring and reviewing the results
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user task in MIGRATION.Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
  Conduct a migration rehearsal and list up issues and consider how to handle them
  Monitor the progress of migration and manage issues, working closely with IT and business user members.
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user tasks for EUC/RPA/Tools.Planning and Leading User owned EUC/RPA/Tools as an User Task PMO
  Planning of whole schedule such as Pre-Study/Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
  Monitor the progress of the user task and manage issues, working closely with IT and business user members.
  Lead development team such as giving instruction, resource management, issue solving.
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user tasks in USER SUPPORT.Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
  Progress management of assigned user tasks
  Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers))
  Regular reporting to Cross Functional PMO and Area PM
  
• Any other duties related to this role.

Basic Requirements:

• User Task (UAT)Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
  Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  Willingness to undertake travel within the APAC region
  Mindset to not fear challenge / undertake risk
  
• User Task (Migration)Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  A person who can manage complicated, multiple data without overlooking
  A person who can judge integrity of several plans
  Willingness to undertake travel within the APAC region
  Mindset to not fear challenge / undertake risk
  
• User Task (EUC/RPA/Tools)Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
  Business knowledge in Trade area
  System implementation experience of CGI
  Willingness to undertake travel within the APAC region
  
• User Task (User Support)Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
  Experience in supporting big projects like core banking projects or bank industry projects
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  Willingness to undertake travel within the APAC region
  
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.

Pizza Hut is looking for a passionate, driven, technically savvy and commercially astute Business Analyst to be a key part of our Global Digital & Technology team! You will be responsible for driving growth on our digital platforms (Web, apps, and whatever the future may bring).

Key Responsibilities:

Requirement Gathering:

• Collaborate and communicate with Franchisees to understand and document business requirements, this may involve discussion with third party vendors if integrations are impacted.
• Work with internal stakeholders such as UX Research team, conversion rate optimization team etc to elicit necessary requirements to improve the e-commerce platform

Analysis and documentation

• Analyze and document current business processes and workflows from current state to future state
• Create detailed user stories in JIRA and in the absence of product manager leads the scrum team/ squad in explaining the requirements to ensure user story can meet the definition of done
• Work closely with development teams to translate business requirements into technical specification and in validating technical solutions to meet business needs

Data Analysis:

• Analyze and interpret data to provide insights to support requirement gathering using GA, Fullstory, Data AI and other analytics tools in the suite
• Analyse post-delivery of features, ensuring features meet the original expectations in terms of uplift etc, optimize features rolled out

Communication and training:

• Provide regular updates on progress in absence of delivery lead
• Train the franchisees in adoption of new product features by creating training materials and communicating those through live demonstration

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Information Technology, Computer Science).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Familiarity with business analysis tools such as Google Analytics
• Ability to work collaboratively in a team environment.
• Minimum two years’ experience in QSR industry, retail industry or consulting is preferred

Must have skills:

• JLPT 1 – able to read and communicate in Japanese and English
• Exposure and hands on experience to Google Analytics is necessary, BI reporting such as DOMO and CX tools such as Fullstory is preferred but not necessary
• Understanding of software development life cycle (SDLC) processes especially in Agile methodology such as Scrum
• Competency in JIRA is compulsory

Overview

AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.

What will you be doing?

The Business Analyst analyzes business processes and applicable automated systems and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications participate in testing activities and helps design methods and procedures for internal and external projects.

Your responsibilities will include:

• Elicit requirements for software development.
• The document, analysis, and evaluation requirements were gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen, and Interface designs.
• Translate technical information into the business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities you will need to be a fit for this role include:

• Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, of executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet, and client/server architectures preferred.
• Experience supervising junior associates preferred.

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Identifying business needs, analysing processes, recommend solutions to improve efficiency, productivity of a system functionality, subject matter expert

Provide Daily Production Support, including system defect analysis and functional and integration testing.

Mandatory skillsets:

Communication, Critical thinking problem solving, analytical, negotiation time management, data analysis & etc.

At least 2 years of knowledge on general insurance business process.

At least 2 years of working experience in general insurance policy admin system.

Main responsibilities

• Contribute to the team’s business needs with strong functional expertise on Payment Processing platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of Payment Engine.
• Mapping the identified functional requirements to payment engine and defining a solution with the help of it to fulfill the payment processing.
• Analyze the Business Requirements and synthesize those into Functional Requirements, and document those in standard project documents/artifacts
• Do Fit-Gap Analysis of the Business Requirements and design solutions in payment engine to minimize the Gaps and use the payment engine capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issues in the system.
• Identifying the scope of the requirements, validating the requirements in the context of Payment platform and end-to-end Cash Management ecosystem
• Perform level 3 Support of applications in production
• analyze, troubleshoot and resolve issues as they arise
• support in the recovery management in case of production incidents with great level of agility due to the criticality of payment systems and business
• Prepare SOPs and provide user trainings, whenever required

Analysis and design of Payment Engine solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.
• Contribute to the testing and support of Domestic and Cross Border payment applications
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Write tests to ensure the robustness of the fix.

Professional Skills and Qualifications

• At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
• Strong hands-on knowledge of HK, SG Domestic payment systems (HK CHATS, HK FPS, SG MEPS+ and SG G3) and Cross-border payments (MT and MX – CBPR+)
• Good understanding of overall end-to-end cash management ecosystem
• Hands-on experience in Payment Engine Implementations - In house payment engine and vendor payment systems like GPP (Finastra) or GPS (Montran).
• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytical skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)
• Comply with all applicable legal, regulatory and internal Compliance requirements

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Requirement

1. Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.

2. Good communication skills & able to work with minimal supervision

3. Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints

4. SQL-Should be able to read and write code.

1. Experience in Audit/Regulatory Reporting

2. Experience in Agile based development

Responsibility

Understanding the business requirement from stakeholder and converting the requirement in to functional document.

Ensure deliverables meet business requirements

Document and communicate functionally.

Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.

Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Role Overview

Join our dynamic team as a Business Consultant specializing in B2B sales. You will focus on a comprehensive range of marketing services, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role demands a proactive sales approach, involving cold calling and other strategic activities to drive business growth.

Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Hours: Monday to Friday, 9am to 6pm
Salary: Basic + Incentives + Commission (Uncapped)
Benefits: Performance Bonus, Annual Flexi-Cash Benefits

Key Responsibilities

Prospecting and Cold Calling:

• Identify and reach out to potential clients via cold calling and lead generation.
• Educate prospects on our diverse services and solutions, emphasizing benefits and value propositions.

Appointment Setting:

• Arrange and coordinate appointments with prospects, ensuring smooth logistics.

Client Relationship Management:

• Build and maintain relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to meet evolving client requirements.

Market and Competitor Analysis:

• Stay updated on industry trends, market developments, and competitor activities.
• Leverage insights to identify growth opportunities.

Key Requirements

• Min. 1 year in B2B sales; cold-calling experience
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Job Responsibilities :

• Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
• Analyze and translate business needs into functional and technical specifications.
• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Requirements:

• Knowledge of ISO 20022 messaging standards.
• Knowledge of APAC Payment types
• Knowledge of Boomi Integrations
• Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.
• Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Experience with agile and waterfall project management methodologies.

Bachelor’s degree in business administration, Finance, Computer Science, or a related field.

5+ years of experience as a Business Analyst, preferably in the payment banking domain.

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection