Local Firm, 5 Days, Permanent Position, Office Hours.

Job Descriptions :

- Handle all incoming and outgoing mails and courier packages

- Provide administrative support to directors, audit, accounts and corporate secretary departments

- Print audited and unaudited financial statements and tax documents and co-ordinate for the signing of the financial statements and tax documents and follow through till completion

- Handle confidential information and update of company client listing

- Prepare resignation letters, professional clearance letters, appointment letters and consent to act

- Update monthly currency rates and extraction of membership for clubs

- Prepare invoices and credit notes

- Monitor outstanding accounts receivables and liaise with clients for the settlement of overdue accounts

- Record the bank receipts for internal companies and do monthly bank receipts reconciliation

- Co-late all the invoices on monthly basis and key into UBS accounting system

- Handle petty cash claims

- Attend to all incoming calls and enquires and walk-in clients and guests

- Purchase and replenish of office refreshments, pantry items and office stationeries

- Maintain the operation of photocopier and order of printing supplies

- Reconcile and allocate of courier expenses on monthly basis

- Any other ad-hoc duties assigned

Interested applicants, please email us your resume, stating your availability, current/expected salary, and reasons for leaving each job to [email protected]. We regret that only shortlisted candidates will be notified.

Multi-National Company managing Co-working space/offices looking for LEASING EXECUTIVE (SALES).

Job Description:

• Complete performance requirements under the supervision of the Leasing Manager
• Release office rental information through various media channels
• Clearly and professionally reply customer inquiries and advice various services provided by the company
• Show clients around the property/premises
• Liaise with different third party contractors or agents to achieve sales prospects

Requirements:

• Possess a Diploma in any discipline, preferably in communications
• Good communication skills at all levels
• 2-3 years experience in office space/office building leasing or office brokerage
• Responsible, with up-market analysis ability and good service awareness
• Fluency in both verbal and written English
• Friendly, energetic and cheerful personality
• Coordination skills, team spirit, outgoing personality
• Ambitious, willing to learn new things and have a clear long-term career plan
• Able to start work immediately or within a short notice

about the client

Our client, one of the reinsurance arms of a leading global insurer and offering reinsurance services to brokers and insurers in all major markets.

about the job

In this position as an Reinsurance Broking Executive, you will be expected to support the treaty reinsurance business units and provide pre-bind/post-bind underwriting support across all business classes. You will be required to work with offices across the region and ensure alignment on working practice and complying with the company's policies. You will manage logging of data including policy; premium; endorsement; submission, quote & renewal data onto the relevant System of Record and maintain any other defined databases for the Underwriters as required.

In order to be successful in this position, the incumbent needs to administer all reinsurance documentation and templates; maintain existing and develop new when required; ensure that document management is completed to the correct standard. The successful incumbent will also be tasked to manage and apply the credit control function and related bank accounts in collaboration with other functional areas including Finance, Operations, Claims, and others as required.

** Office is located at CBD
** Trainings will be provided
** Offers AWS, medical benefits and others

skills & experience required

• 3+ years of relevant experience in the reinsurance non-life Treaty space
• Candidates with Treaty broking support or technical accounting background can be considered
• Fast learner and eager to learn attitude
• Proficient in MS Office - Word, Excel, Powerpoint

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Handling of Administrative matters and HR matters.

• Payroll
• Work Pass Application
• Document preparation, data entry and filing
• Update and maintain employees' database (in Excel and infotech)
• Arrange for trainings and appointments
• Renewal of license
• Handle and arrange for new employee and for repatriation.
• Other Ad-hoc jobs assigned

Requirements

• Min 1 yr experience
• Proficient in Microsoft Office software (Compulsory: Words and Excel)
• Effective communication skills, in both English and Mandarin
• Efficiency and accuracy
• Cooperative team member
• Willing to learn

• To attend / acknowledge mails received from various clients and brokers and ensure response given within a reasonable time
• To liaise with the underwriting departments and the claim departments in context of the various request received from clients / brokers
• To generate the Statement of Accounts (SOAs) from the system, reconcile them regularly and exchange with the clients and brokers
• To liaise with the payment department for timely payments to the clients / brokers
• To keep chasing brokers / clients for company’s dues and ensure timely realization of outstanding premium
• Reporting to the underwriting department for long outstanding cases
• Perform reconciliation of the SOAs in a timely manner
• Resolve unallocated receipts and liaise with the internal and external stakeholders
• Submission of credit control report
• Debtors ageing status reviewing
• Any other duties assigned by Head of Department (HOD)

Requirement

• Candidate must possess at least Diploma in Accounting/Finance/Banking or equivalent.
• Candidate who can cope with high volume of transactions.
• Candidate who is available within short notice
• Proficient in Microsoft Office
• Meticulous, have an eye on detail, flexible
• Singapore Citizen and Permanent Residents only

Job Responsibilities

1. Prepare and execute remittances instruction for both trade and non-trade expenses to our banks.
2. Allocate the bank charges in the bank statements to our trading platform.
3. Prepare the monthly trading book to compute the PNL for all the commodities trades.
4. Assist on trade financing such as LC issuance, import loan drawing, cargo invoice settlement, etc.
5. Assist the KYC & Compliance request from existing or new banks.
6. Assist the on-boarding process for new banks.
7. Any other work assignment as instructed by the Financial Controller.

What the day will look like

Role is primarily to look after the credit control function of several territories and attend to settlement queries.

Credit Control Matters

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
• Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
• Perform cash allocation and ensure settlement is made to relevant parties as per procedures
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner
• Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
• Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
• Ensure all queries are responded promptly
• Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
• Proper risk management on payments and receipts

Adhoc Matters

• Engage actively with Service Advocates for the efficient collection of balances
• Managing stakeholders through presentation of facts and data as well as relationship building
• Stay up to date on system matters affecting day to day operations, service level and outputs
• All other duties as required by the management

Skills and experience that will lead to success

• Bachelor’s in business / Finance or equivalent
• 1-2 years of experience in Credit Control and/or Technical Accounting
• Good written and verbal communications skills in English
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Responsibilities

• Maintain full set of accounts, including Accounts Receivable, Accounts Payable, Balance Sheet, Profit & Loss Statement, Bank Reonciliation etc
• Guide juniors on the job
• Liase with client
• Any other ad-hoc duties

Requirements (Preferably)

• ACCA
• Xero Certified
• Some audit exposure

Purchasing Executive

• 5.5 days
• Mon-Fri: 9am-530pm || Sat: 9am-12pm
• $2800-$3800
• Pioneer Rd (Transport Provided from Joo Koon MRT)

Job Requirement:

• Experience in purchasing/QS
• Minimum Diploma level or equivalent with at least 1-2 years of relevant working experiences
• Hands-on experience with purchasing software

Job Scope:

• To perform company requisitions and purchases in accordance to policies & procedures
• Liase with supplier on price negotiation, delivery, quality, discrepancies, etc
• Compare and evaluate offers from suppliers
• Issuance of Purchase Order
• Explore new suppliers with better quality, price, service and commercial terms
• Updating of approved supplier/vendor list in the server
• Assist in preparing cost budget
• Preparing cost report
• Other related duties as assigned by superior

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Marketing Executive

• Mon-Fri 9AM – 6PM
• Location: Nearest to Boon Lay MRT
• Salary: $4000 to $4200 + AWS + VB

Requirements

• Diploma/Degree in Business/Marketing.
• At least 2 years of FMCG food trade marketing or retail marketing experience.
• Basic understanding of ecommerce, digital marketing and social media.

Key Responsibilities:

1. Trade Marketing Support

• Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
• Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
• Develop advertising materials for POSM, digital and social media channels.
• Assist in creating sales support materials and retail in-store promotions.

1. Retail Marketing for offline Gourmet Retail Shop and online company Eshop

• Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and online store to meet assigned sales target.
• Plan weekly promotions for company retail shop and online store (including selecting right mix of products and setting pricing).
• Assist in overseeing retail merchandising efforts for optimal product display and sales.

1. Marketing Apps Maintenance

• Support marketing team to maintain and update mobile apps, and platform optimization.
• Monitor and troubleshoot app performance issues for optimal functionality.
• Collaborate with UX/UI designers to enhance user interfaces and overall user experience.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

• Responsible for AR and AP duties and handle full sets of Accounts
• Collect the needed business records used for banking processes.
• Do month-end closing activities.
• Enter accurate data into the accounting system on time.
• Preparation and submission of GST returns quarterly
• Assisting in variance analysis, budgeting, management reporting and inventory management
• Get reports from the accounting system for use.
• Keep accurate financial records and statements.
• Record and process all business transactions.
• Record transactions and events about inventory, accruals, prepayments, capital structure and finance costs.
• Record transactions and events about sales, purchases, receivables, payables and cash.
• Use the appropriate information technology (IT) systems and tools for data analysis.
• Prepare reports for management when required

Job Requirement:

• Accounting/Business/Economics related qualification required
• Good working knowledge of ERP system is an advantage
• Well-versed in MS Office, especially MS Excel, PowerPoint and Word
• A self-starter who can plan, organise and take initiative to meet job objectives and deadlines independently
• Can-do attitude, driven and passionate about work
• Strong verbal and written communication skills
• Proven experience in accounting is an advantage
• No experience is welcome, training will be provided

Others:

• 5 Working Day
• AWS+VB
• Hybrid

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Company’s Profile:

Julian Grey’s client, a Public Accountants and Chartered Accountants firm in Singapore that provides a full range of professional services.

Key Responsibilities:

• Manage and develop client relationships to ensure high levels of satisfaction and retention.
• Oversee management of accounts payable, accounts receivable, and general ledger; prepare financial statements and reports; ensure timely closing procedures.
• Develop annual budgets with senior management and provide financial forecasting and variance analysis to support strategic decision-making.
• Manage GST reporting, tax submissions, and compliance with statutory requirements.
• Monitor cash flow, optimize accounts receivable and payable cycles, and maintain banking relationships to ensure sufficient liquidity.
• Establish robust internal controls to protect assets and improve accounting processes for greater efficiency and accuracy.
• Perform financial analysis to inform business strategies and assist department heads in managing costs effectively, leading special projects when necessary.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field. Accreditation from a recognized professional accounting body such as ACCA (Association of Chartered Certified Accountants), CA (Chartered Accountant) Singapore, or CPA Australia is required.
• Minimum of 5 years of experience in public accounting, with at least 2 years in a management role.
• Strong understanding of SFRS (Singapore Financial Reporting Standards), tax planning, and compliance requirements in Singapore.
• Proven ability to manage multiple client engagements simultaneously.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and team members.
• Strong analytical and problem-solving skills.
• Proficiency in accounting software and Microsoft Office Suite.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Justine @ 9755 9161
Shortlisted candidates will be notified

Justine Lam Nyok Yuen
Reg No. R1218722
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Role Description:

We are seeking a motivated, sales exeutive to join our team. We offer a highy unique opportunity to work directly with our core leadership team to formulate and drive customer acquisition strategies, go-to-market plans, as well as institutional partnership initiatives. Working alongside a small but diverse group of high-caliber professional team members, you will be empowered to grow, develop and own critical go-to-market initiatives. You will be expected to be a self-starter in a hyper-growth industry, creating investment opportunities for prospective clients, using both online and in-person conferences events to generate investor interest in both DigiFT regulated platform and it’s regulated listed and traded assets.

Key Responsibilities

• Work with Head of Sales and Marketing teams.
• Assist with the design and build the sales capabilities to support the growth of DigiFT.
• Help develop and implement sales strategies to acquire new institutional and accredited investors through a strong personal network as well as DigiFT’s resources.
• Manage all aspects of client relationships, including from helping with client product queries, account opening and working with clients to define a digital asset strategy
• Work with key internal stakeholders, e.g. product, marketing, legal, and compliance, to ensure smooth go-to-market launch in different markets.
• Represent DigiFT at key events and conferences to generate sales leads and customer pipeline, build brand awareness as well as co-ordinate with eco-system partners for referrals.

Qualifications

• Degree in any discipline.
• Preferably 2+ years’ experience in traditional finance and/or DeFi sales with a proven track record.
• Self-motivated, self-starter, ability to self-educate and able to work in a result-oriented, fast-paced environment.
• Excellent communication and presentation skills.
• Multi-lingual is a plus (English and Mandarin) as you will be working across different cultures and geographies.
• Authorized representative to sell securities under Singapore MAS or Hong Kong SFC considered a big benefit for consideration.

Our client offers a one-stop freight forwarding services.

• Perform sales pitch and develop new business opportunities with potential customers.
• Ensure to provide the client with the most cost-efficient solutions.
• Provide outstanding customer experience and maintain a high standard of service.
• Carry out sales calls and sales visits to meet and exceed sales targets.

Requirements:

• Diploma and above
• At least 2 years of sales or customer service experience in freight forwarding industry.
• Good knowledge in LCL and NVOCC

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Responsible for a full spectrum of shipping operations and documentation in commodities trading;

• Handle shipment coordination with suppliers, buyers, ship-brokers, ship owners/agents, surveyors, insurance companies, etc., to ensure smooth loading and delivery;

• Handle full set of shipping documents including liaison with banks on letters of credit negotiations and collection documentation;

• Ensure coverage of marine cargo insurances & charterer’s liabilities for all shipments.

• Follow up on shipping claims and demurrages.

• Maintaining working relationships with the internal / external shipping departments of shippers, receivers and shipbrokers

• Any other duties and responsibilities that may be assigned from time to time

Requirements:

• Diploma holder / Degree holder (Fresh graduate will be considered)

• Minimum 1 – 3 years of relevant working experience, preferably from a commodity trading environment or bills department in a bank

• Familiar with dry bulk shipping, international trade and shipping operations

• Meticulous and independent in work

• Diligent and able to perform under pressure in a fast-paced working environment

• Proactive mindset

• Excellent written and verbal communication skills

• Able to travel overseas at short notice

• Proficiency in English (other languages would be an added advantage)

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform daily and regular inspections to ensure the building is in good condition, follow up on rectifications, and recommend improvements to management.
• Oversee key functions such as security, cleaning, landscaping, waste management, car park systems, fire safety, and building repairs.
• Coordinate with the M&E team for inspections during unit fit-out and reinstatement works.
• Act as a CERT member, conduct fire drills, inspect fire protection systems, and ensure compliance with safety standards and regulations.
• Maintain positive relationships with tenants, address feedback, and liaise with authorities and the public on improvement works and emergencies.

Requirements:

• Diploma in Building Management or equivalent
• At least 2 years of working experience in handling Commercial Buildings.
• Strong communication skills and interpersonal abilities.
• Positive, customer-focused mindset with a service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform daily and regular inspections to ensure the building is in good condition, follow up on rectifications, and recommend improvements to management.
• Oversee key functions such as security, cleaning, landscaping, waste management, car park systems, fire safety, and building repairs.
• Coordinate with the M&E team for inspections during unit fit-out and reinstatement works.
• Act as a CERT member, conduct fire drills, inspect fire protection systems, and ensure compliance with safety standards and regulations.
• Maintain positive relationships with tenants, address feedback, and liaise with authorities and the public on improvement works and emergencies.

Requirements:

• Diploma in Building Management or equivalent
• At least 2 years of working experience in handling Commercial Buildings.
• Strong communication skills and interpersonal abilities.
• Positive, customer-focused mindset with a service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Knowledge of Malay or Bahasa Melayu and an understanding of the cultural nuances of the Malaysia market can be advantageous in supporting business objectives, managing client relationships effectively, and communicating with key stakeholders
• Significant experience in quota-carrying roles within fast-paced and competitive markets, typically 8+ years, with a focus on FSI and Public Sector business in Malaysia.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Proactive and consultative selling approach
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

We are looking for dynamic, enthusiastic, and energetic individuals to join us in a rewarding, challenging and exciting professional career in insurance broking.

What is in it for you?

• Exceptional training and development initiatives and wide range of learning opportunities to enable you to reach your full potential
• Unprecedented opportunity to meaningfully impact our clients and make a difference

Your Role

• Assist Department Head in handling clients’ accounts
• Day-to-day broking/claims administration
• Any ad-hoc duties as assigned
• This is not a Sales position/role

Your Profile

• Minimum GCE ‘O’ level, Diploma holders or equivalent
• Working experience in the insurance industry will be added advantage
• Customer Orientated
• Drive, Dedication and Determination

What makes you stand out?

• Insurance Qualifications including certifications such as ComGI, BCP, PGI, or other equivalent relevant qualifications
• Excellent verbal and written communication skills
• Outstanding analytical thinking and problem-solving skills
• Willingness to learn and a positive attitude
• Self-motivated, highly organized, resourceful, and meticulous
• Proficient in MS Office applications
• Able to multi-task and work well under pressure
• Able to work independently as well as within a team

(Only shortlisted candidates will be notified)

We are seeking a highly organized and detail-oriented individual to join our growing team as an Account Executive/Assistant. In this role, you will provide essential administrative and support tasks to the Finance department, playing a key role in maintaining accurate and timely financial records.

What You Will Do At HeLa Labs?

• Process accounts payable and receivable transactions, including entering invoices, preparing payments, and reconciling bank statements.
• Assist with general ledger maintenance, recording and categorizing financial transactions.
• Prepare and submit basic financial reports, such as accounts payable and receivable aging reports, and reporting to management.
• Maintain accurate and up-to-date filing systems for financial documents.
• Assist with month-end closing procedures and other accounting tasks as assigned.
• Respond to inquiries from vendors, customers, and other stakeholders.
• Assist with annual financial audits.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidates Would Have:

• Familiarity with blockchain transactions (Etherscan) and on-chain asset tracking (MetaMask)
• Accounting or Finance Diploma or equivalent required, associate degree preferred but not required.
• Understanding of basic accounting principles and practices.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What else is waiting for you?

• Competitive rewards package (Commensurate with experience)
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does HeLa Labs sound like the place you want to work in? Apply now!

Customer Service

• Attend to all customers' enquiries / issues as follows: Contracts and agreements, Quotation/pricing negotiations, Coordination of new models and design issues, Prototype sample order fulfillment, Mass production order fulfillment, Schedule change management (including stock/disposal management), Delivery and quality issues, Customer complaints, Customer specifications/requirements & Customer payments and credibility

Marketing & Sales Plan / Forecast

• Analyse customer demand and provide sales forecasts to superiors.
• Collect and analyse customer and market information in a timely manner.
• Develop and implement short and long term plans to increase market share.
• Regularly visit and contact customers to enhance Customer Relationship Management (CRM) and gather the latest information.
• Coordinate with the business unit (BU) and/or factories for managing customer forecasts.

New Customer Development Activities

• Execute plans for developing new customers.
• Collaborate closely with BU and factory representatives on new customer development activities.
• Assist the Product Management & Marketing (PMM) group in implementing and executing plans for new customer development.

Other Responsibilities:

• Prepare budgets as assigned by superiors.
• Manage overall stock planning and consignment/stock customers if assigned.
• Ensure prompt collection of payments from assigned customers.
• Execute any tasks assigned by superiors to achieve departmental and business targets.
• Participate in company committees, projects, or audits if assigned.
• Support customer/company workshops/programs.
• Assist with PMM or Business Development Department (BDD) activities as needed.
• Any ad-hoc assignments assigned by management from time to time.

Requirements:

• Bachelor’s degree in Business, Marketing, Polymer Science, or a related field.
• Minimum of 1-3 years of experience in sales, marketing, or trading roles.
• Proven B2B sales experience in handling electronics/semiconductor materials (e.g., adhesives, chemical products used in semiconductor front-back processes), is highly desirable.
• Highly self-motivated, independent, and resourceful individual.
• Strong team player with excellent communication, presentation, and negotiation skills.
• Proficient in Microsoft Office applications and Salesforce.
• Willingness to travel overseas frequently for customer visits and business meetings.
• Excellent spoken and written English skills.
• Proficiency in Japanese (spoken and written) is preferred for communication with Japan HQ, but not mandatory.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.