What do we expect from you?

The Accounts Executive is responsible for managing day-to-day financial operations, including accounts receivable, accounts payable, and financial reporting. The role ensures accurate and timely recording of financial transactions while maintaining compliance with hotel policies and regulatory standards.

How your day looks like?

Accounts Payable (AP)

•    Process vendor invoices, verify accuracy, and ensure proper approvals.
•    Prepare and schedule payments to vendors, ensuring timely disbursements.
•    Reconcile vendor statements and resolve discrepancies.

Accounts Receivable (AR)

•    Prepare and issue invoices for guests, groups, and corporate clients.
•    Monitor accounts receivable aging and follow up on outstanding payments.
•    Reconcile guest folios, credit card transactions, and bank deposits.

General Accounting

•   Record financial transactions in the hotel’s accounting system.
•   Assist in month-end closing activities, including journal entries and account reconciliations.
•   Maintain accurate and organized financial records for auditing purposes.

Financial Reporting

•  Prepare daily revenue reports and assist with financial statements.
•  Provide support in budgeting, forecasting, and variance analysis.
•  Assist the Finance Manager with financial audits and compliance requirements.

Compliance and Internal Controls

•  Ensure adherence to hotel policies, standard operating procedures, and financial regulations.
•  Identify areas for process improvement and recommend solutions.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Highlights

• Enjoy year round of staff discounts across all products
• Embracing an employee centric culture
• Value work-life balance
• Lively work environment

The successful candidate's primary responsibility is to oversee operations and staff in retail outlets, implementing strategies to increase sales, and ensuring customer satisfaction. You will also be actively involved in marketing activities to increase brand recognition and store foot traffic.

Job Responsibilities

• Overseeing all retail operations and ensuring productivity levels are met.
• Promote products, handle and follow up with customer inquiries.
• Achieve personal monthly sales target.
• Handle promotional activities end-to-end and assist in store events, roadshow, cross-branding collaborations and marketing initiatives
• Participate in off-site special events and other related activities outside store operations that include Inventory management, POS/invoicing, etc.
• Submit monthly promotion and ensure compliance with customers policies and procedures.
• Maintain outstanding visual merchandising in-store standards.
• Other ad-hoc duties as assigned.

As an individual, you should possess:

• A positive attitude with a passion for delivering excellent service quality to customers.
• Possess good working attitude with strong desire to learn, achieve and excel.
• Energetic, positive, pleasant personality and a results-driven attitude

What you need to succeed:

• Possess a Diploma or equivalent certification.
• Experience in sales, ideally for FMCG or food related industry services.
• 1-2 years handling lower trade or modern trade
• Local class 3 driving license preferred with own vehicle
• Have foresight and eager to build and sustain long term relationship with our customers.
• Good team player with a can-do attitude and willingness to engage and assist with all retail & supermarket initiatives and activities.
• Min. 3 years of handling Supermarket account experience preferred.
• Proficiency in Microsoft system and related software.

The Finance Executive AP plays a pivotal role—acting as the nexus between financial discipline and Business. She / He will not just process transactions but surely highly contribute to the financial statements’ quality of the organization with a steady hand through meticulous management of Purchase Orders & Area recharges. Please find the further detailed job description as follows:

1. PO Management

• To create Purchase Requisition / Purchase Orders OPEX and CAPEX over the whole PCD TR APAC scope: through MyRequest for LFCS, Hainan Esker for Hainan entity and Macau Esker for our Macau Four Season Boutique concept.
• To make sure the internal validation rules are well applied before PO creation.
• To make sure the PO amounts are aligned with the latest commitments (VM expenses file, CAPEX file) else apply the proper internal validation.
• To validate invoice via Webcycle for the PR/PO created in SAP.
• To perform MIGO / PO reception over the PO scope mentioned above.
• To analyze PO with discrepancies, follow up on outstanding PO and follow the yearly PO closing cycles.
• To perform monthly reconciliation between PO listing and General Ledger.
• To provide accrual file of pending PO.

1. Recharge management

• To coordinate the reception of the monthly recharge through the whole APAC region and to make sure those are booked on a timely manner, within the month in question.
• To make sure the recharge items are justified, respect the accounting, purchasing and internal control rules.
• To make sure the recharged items are properly affected and aligned with the areas’ commitments.
• To seek final validation and further pass the recharge to finance team for booking.

1. SAP Internal Order Management.

• To create SAP Internal Order for new employees.
• To create SAP Internal Order for counters when it is the first time we collaborate with a specific customer.
• To create SAP Internal Order for specific items like BC seminar.
• To make sure our internal order library is up to date and allocations are proper.

1. Other Account Payable, reporting and ad-hoc tasks

• To submit the deposit/Advance invoice request via the related SharePoint (Dior TR & Asia Agent)
• To provide to controlling Team the monthly extraction of P&L actual report on closing day
• To check supporting documents and create new Staff code in SAP
• To prepare local spend for Purchasing
• Liaise with Controllers to follow up on all open PO (all brands)
• Amex Report & Invoice Extraction, provide posting details and accrual file with pending items.
• Invite & guide existing vendors to join e-portal
• Work with AP Assistant Manager and PCD TR controlling Team on any ad-hoc duties.

Responsibilities

• Report to and assist the Operations Manager with the entire catering operations.
• Assembling food items according to the Event orders.
• Loading and unloading of equipment and food.
• Punctual delivery of food and set up of events.
• Compliant to the mandatory hygiene and safety standards and requirements.
• Support the logistics and provide catering services including set up, fulfill service staff requirements when needed for all types of events.
• Responsible for proper care of catering equipment.
• Ensure timely delivery of all events as per the delivery schedule.
• Liaise with clients on set-up requirements.
• Ensure that vehicles are in good working condition and to maintain cleanliness of vehicle.
• Any other duties assigned by Supervisor.

Requirements:

• Min 1 years of experience in related industry.
• We are looking for applicants who are Singaporean residents.
• Must have a Singapore Class 3 driving license.
• Ability to work efficiently and independently with minimal supervision.
• Attention to detail and the ability to follow instructions accurately.
• Good communication skills to converse with customers.
• Must be physically fit and strong as the job requires carrying of heavy events equipment.
• Able to work in a fast paced environment.
• Able to work weekdays, weekends & public holidays.
• Able to start immediately

Responsibilities

• Manage orders from various digital platforms holistically, including website, e-commerce official online channels (eg, Lazada, Shopee, etc)
• Process e-commerce orders in our in-house system and excel
• Work closely with the warehouse, fleet team, and clients to optimize process flows
• Monitor and respond to internal/external inquiries in a timely manner
• Enhance customer experience and drive the growth of the e-commerce business by managing customer order fulfillment, technology, and infrastructural plans
• Understand the operational workflow of the entire business and identify opportunities to bring value to the company
• Work closely with customer service to ensure daily customer orders are fulfilled within target order fill rates
• Ensure compliance with company standards and relevant regulations
• Monitor & Perform physical stock checks in the ecommence products and packaging
• Manage inventory to ensure product availability for all orders
• Other related duties as assigned

Requirements

• Diploma in any field of discipline
• Must be proficient in Microsoft Office (Excel, PowerPoint and Word)
• 2 years & above of relevant experience in managing ecommerce platforms is an added advantage
• Strong customer service skill
• Able to multi-task with good time management skill
• Strong analytical skills and ability to work under pressure and handle tight deadlines
• Passionate about the fast-paced and challenging nature of the e-commerce industry
• Strong work ethic, positive attitude, and genuine desire to learn

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

The Project Management Executive, a highly organized and detail-oriented individual, shall assist in the planning, execution, and completion of various projects, ensuring that all project goals and objectives are met within the specified timeframe and budget.

Key Responsibilities:

• Assist in defining project scope, goals, and deliverables.
• Develop detailed project plans and schedules.
• Coordinate project activities and resources.
• Monitor and report on project progress.
• Identify and manage project risks and issues.
• Ensure that project resources are available and properly allocated.
• Act as a liaison between the project team, stakeholders, and clients to ensure clear and consistent communication.
• Assist with the creation of project management documents such as budgets, schedules, and plans.
• Organize meetings, maintain project calendars, and track deadlines
• Ensure project documentation is complete and up-to-date.
• Organize meetings, maintain project calendars, and track deadlines.
• Identify potential issues and work with the project manager to develop solutions
• Support senior project managers in various tasks as needed.
• Keep track of project milestones and deliverables and provide updates to stakeholders

Qualifications:

• Bachelor’s degree in business administration, Project Management, or a related field.
• Proven experience as a Project Coordinator or similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously.

Preferred Qualifications:

• Project Management Professional (PMP) certification.
• Experience in the industry relevant to the projects being managed.

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

Job Description:

• Manage all accounting transactions
• Prepare budget forecasts
• Handle monthly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Comply with Singapore financial policies and regulations

Other Responsibilities Include:

• Handle incorporation secretarial matters, independently, such as preparation of resolutions/minutes for clients’ companies, online submission with ACRA, annual filing, update of statutory registers and minute book etc
• Ensure compliance with relevant statutory and regulatory requirements
• Human Resources including payroll, staff claims, employment documents, leave updates, and filing
• Administration including ordering office supplies, and other ad-hoc

Requirements:

• Diploma in Accountancy or its equivalent
• Min 2 - 3 years of relevant working experience
• Good accounting skills, preferably a full set of account
• Proficiency in accounting software, such as ABSS and MYOB
• Good attitude and ability to work independently as well as a team
• Meticulous, detailed, resourceful, and willing to take up additional responsibility

Office Location:

Block 512 Chai Chee Lane, #05-07, Singapore 469028

Primary Objective

• Assist the Unit Head in managing day to day operations of Financial Team
• Support the implementation of bank’s projects and initiatives in the area of Financial Team
• Provide cross support to other units within Channel Operations as and when required
• Running day to day operations of Financial Team

Key Responsibilities

• Assist the Unit Head to supervise and manage the daily BAU of Financial Team
• Perform Maker and/or Checker role for the processing of financial transactions
• Ensure financial transactions are processed within agreed SLAs, KRIs and/or KPIs;
• Participate in regulatory/business enablement/process improvement projects, including providing requirements, UAT testing and implementation
• Train and mentor junior and new hires in the team
• Provide cross support to other units within Channel Operations as and when required

Company Overview:

prettyFIT is a leading ladies' shoes company in Singapore with a commitment to providing quality and stylish footwear to our customers. Our products are designed to fit any occasion and are loved by women of all ages. We are looking for an enthusiastic and results-driven E-commerce Executive to join our team.

Job Summary:

As our E-commerce Executive, you will be responsible for managing the online sales of prettyFIT. You will work closely with our marketing, operations, and IT teams to ensure that our online presence is engaging, user-friendly, and always up-to-date.

Key Responsibilities:

· Monitor website analytics to identify trends and opportunities for improvement

· Manage the e-commerce platform, including uploading of products and ensuring listings and pricing are accurate and up-to-date

· Execute and manage online campaigns, provide insights on campaign performance

· Order fulfilment in a timely and accurate manner

· Preparing weekly sales report for online and offline sales

· Collaborate with the IT team to identify and resolve technical issues, if any

· Monitor customer feedback and respond to customer inquiries in a timely and professional manner

· Keep up-to-date with e-commerce trends and best practices and provide recommendations to improve the online customer experience

Qualifications:

· Diploma in Business, Marketing, with Excel knowledge in Vlookup, PivotTable

· At least 1 year of experience in e-commerce, digital marketing, or a related field

· Good understanding of e-commerce platforms and website analytics

· Excellent communication and interpersonal skills

· Detail-oriented with strong problem-solving skills

If you are passionate about e-commerce, have good organization skills and are excited to join a dynamic and fast-paced team, we would love to hear from you. Please submit your resume, cover letter and expected renumeration to [email protected]

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

About Builder.ai

We’re on a mission to make software development building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role

  We are currently looking to hire results-driven Account Executives to join our team and be responsible for driving revenue and customer growth by discovering, qualifying, building relationships, negotiating, and onboarding new clients. 

Why you should join

• Play a pivotal role in the Asia expansion of a fastest growing scale-up
• An opportunity to build and scale up business in respective region for an organization in it’s hyper growth stage
• Competitive employee stock purchase plan
• Friendly and inclusive workplace culture
• Generous and competitive benefits (holidays, medical benefits)

Responsibilities:

1. Develop new business by driving sales in their existing accounts as well as new accounts in the Singapore region
2. Converting existing relationships as potential clients for Builder to ensure a seamless transition
3. Developing and executing account plans to achieve targets: cold calling, prospecting, qualification, account mapping, and presentations
4. Effectively utilize sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts
5. Responsible for all aspects of the selling process - identify, qualify, sell, close and coordinate for all volume business in a designated territory generate leads by using networking and other sales tools qualify, sell and close
6. Identify key steps to close the sale, identify the decision-maker and influencers, etc
7. Determine availability needs and objectives gain agreement of proposed solution / services, tying back to customer business drivers
8. Close significant $ sales across multiple accounts across assigned territory accurate forecasting of business, previous experience with Salesforce.com ideal

• You have at 7-15 years of sales experience including solid experience in a full-cycle sales role selling B2B SaaS/ software solutions
• Ability to present & excellent communication skills in English.
• A strong network of relationships with key decision-makers in small/medium & large-sized companies in the respective territory
• Experience with lead generation and sales closure
• Strong exposure to handling the assigned market track record of maintaining relationships with accounts
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Must live in Singapore
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of Builder.ai’s products

• Discretionary variable pay or commission scheme dependant on your role
• Stock options in a $450 million funded Series D scale-up company
• 24 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Private Medical Insurance

Job description

Key Responsibilities:

1.Client Acquisition and Relationship Management:

• Identify and prospect potential clients for catering services.
• Develop and nurture strong relationships with existing clients to encourage repeat business and referrals.
• Conduct client meetings and presentations to showcase our catering offerings.

2. Sales Strategy and Planning:

• Develop and implement effective sales strategies and tactics to meet or exceed sales targets.
• Collaborate with the sales team and management to create compelling proposals and presentations.

3. Event Planning and Coordination:

• Work closely with clients to understand their specific catering needs and preferences.
• Customize catering packages and menus to meet the unique requirements of each event.
• Plan and execute catering for events, ensuring all details are covered.
• Work with the culinary team to create customized menus.

4. Order Processing and Documentation:

• Prepare and process catering orders, ensuring accuracy and timely delivery.
• Maintain proper documentation, including contracts, invoices, and event details.
• Coordinate with the finance department for billing and payment processing.

5. Collaboration with Operations Team:

• Liaise with the catering operations team to ensure seamless execution of events.
• Provide clear event details and preferences to ensure client expectations are met.

6. Customer Relationship Management:

• Provide excellent customer service and address client concerns promptly.
• Follow up with clients post-event to gather feedback and ensure satisfaction.

Requirements:

• Proven track record in catering sales, experience in catering is required.
• Excellent communication and presentation skills.
• Demonstrated ability to meet and exceed sales targets.
• Exceptional customer service and relationship-building abilities.

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

The Architectural Associate plays a pivotal position in design and development of projects, interacting and consulting with design and construction professional counterparts.

Key Roles and Responsibilities:

• Responsible for construction project brief formulation, design conceptualization and presentation.
• Prepare and submit building plans and Building Plan clearances
• Formulate and provide Architectural details & specifications
• Assist in tender process
• Contract and construction management
• TOP & CSC procedures including completion/ handover of project

Qualification, Skills and Experience:

• Masters in Architecture or equivalent
• Minimum 5 years of experiences in Architectural practice (e.g. development of master plans, power plants, warehouses, offices, residential, additions & alterations works)
• Familiar with BIM (Revit), SketchUp, Microsoft Office, Microsoft Projects, AutoCAD and Photoshop
• Only Singaporean

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:
Institution-first Mindset – Put the interest of the Group ahead of individual interests.
Collaboration – Deliver through collaborating across markets, businesses and functions.
Accountability – Hold team and self accountable to deliver on our commitments.

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope
The Electrical Designer plays a pivotal role in creating technical drawings and diagrams that detail the layout, design, and specifications of electrical systems. These drawings are crucial for the project to install, maintain, and troubleshoot electrical components and systems.

Key Roles and Responsibilities:

• Possess knowledge on electrical systems and other electrical installations will be advantages.
• Prepare detailed electrical tender & authority submission drawings.
• Preparation and (e)Submission of amendment plans drawings to authorities.
• Assist on BIM execution plan.
• Creation of 3D model content/model using specified design tools.
• Integrating various engineering design software with BIM modelling software.
• Proficient in generative design using BIM or other engineering software.
• Work Coordination with teams of other disciplines (Mechanical, Architectural, C&S).
• Any assigned ad-hoc duties.

Requirements:

• Diploma in Electrical or its equivalent (BIM related)
• Minimum 1 years of relevant experience in the construction industry.
• Conversant in BIM (Revit) and AutoCAD platforms to perform drawing and design work.
• Experience in Corenet Submission requirements, procedures and standards for BIM (Revit) and AutoCad (2D) format.
• Experience in the use of BIM tools for design / tender / construction documentation.
• Knowledge in basic regulatory requirements (URA, BCA, SCDF, PUB, NEA, LTA, NParks, etc), and Archi related Codes of Practice
• Experience in annotations and descriptions for 3D models and 2D drawings.
• Skills in presentation applications like V-Ray, Lumion, Enscape, etc will be advantage.
• Possesses good interpersonal skills to collaborate well in a multi-disciplinary work environment.
• Only Singaporean

At Sembcorp, our shared corporate behaviour underpin all the work that we do in building a sustainable future:
Institution-first Mindset – Put the interest of the Group ahead of individual interests.
Collaboration – Deliver through collaborating across markets, businesses and functions.
Accountability – Hold team and self accountable to deliver on our commitments.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

ABOUT SEMBCORP INDUSTRIES
Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com.

Purpose and Scope
The Civil & Structural Engineer plays a pivotal role in managing the Civil & Structural aspects of the projects which is crucial to the successful delivery of building projects.

Roles & Responsibilities:

• Responsible for projects management, planning and design works
• Meeting clients & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Conduct analysis and selection of systems; evaluate project budgets
• Complete design documents & technical specifications
• Work coordination with other disciplinary teams including architectural, mechanical and electrical
• Assist in e-Submission to authorities for utilities services and related building regulatory submissions

Requirements:

• Degree in Civil Engineering accredited by Professional Engineer Board, Singapore.
• Minimum 3 years of experience in the industry, preferably in consultancy firm
• Able to work independently with minimal supervision
• Singaporean only

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses, and functions.

Accountability – Hold team and self-accountable to deliver on our commitments.

The position is responsible for supporting the Assistant Director of Learning & Development in creating, implementing and facilitating the hotel’s Learning & Development (L&D) plan and budget, ensuring that it is aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Assists with the hotel’s L&D needs analysis and prepares the L&D plan and budget

• Plans and conducts the hotel’s L&D needs analysis of individual colleagues with Assistant Director of Learning & Development.
• Assists in the planning of the hotel’s annual L&D budget, aligning it to the L&D needs analysis.
• Assists in controlling hotel wide and departmental L&D expenditure within agreed budgets.

Creates, plans and executes L&D programmes

• Designs L&D programmes necessary to meet the competencies of each job function and to address performance gaps with the Assistant Director of Learning & Development.
• Coordinates and follows up on all corporate, internal and external L&D initiatives and programmes.
• Assists in the delivery of programmes as assigned by Assistant Director of Learning & Development.
• Informs managers on L&D programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ L&D plans and achievements within agreed formats and time frame.

Adheres to corporate and local L&D regulations

• Ensures full compliance when coordinating and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security. These include Basic Food Hygiene, Occupational First Aid, Work at Height, Company Emergency Response Team, etc.

Coordinates industrial attachment and internship programmes

• Liaises with local and foreign educational institutions to recruit and select students for internship placement in the hotel.
• Assists with the planning of interns’ L&D schedule in consultation with the Assistant Director of Learning & Development and functional / departmental managers.
• Organises regular meetings with the Assistant Director of Learning & Development and interns to monitor and ensure their welfare.
• Administers the personal files and records of interns.
• Maintains engagement with local hospitality institutions through activities such as guest lectures and site visits.

L&D administration

• Maintains appropriate systems to record and measure necessary aspects of colleagues’ L&D. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Assists in the planning of an ongoing L&D calendar and shares it with management to ensure that learning resources and opportunities are maximised.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Assists in gathering information required to complete monthly accruals, forecast reports as well as corporate reports accurately within specified time frame. 
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.

Works as part of the Talent & Culture team, and involvement in wider job function relationships

• Assists and supports the Talent and Culture team in projects and colleague activities as required.
• Upholds AccorHotels Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes such as Corporate Social Responsibility, Diversity and Inclusion, Women at AccorHotels Generation (WAAG), etc.
• Performs any other duties and responsibilities that may be assigned.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

The Job

Specific (85%)

• Working in a team to provide support for existing application systems, including managing daily system operations and account-related support.
• Assist end-users in using applications effectively, providing guidance and training when necessary. Point of contact for users experiencing application-related problems.
• Troubleshoot and resolve issues related to application functionality or performance. Collaborate with vendors or developers to escalate and resolve issues, ensuring effective and timely resolution.
• Carry out system setup, configuration changes or customisations to applications to meet user requirements. Ensure proper documentation, software change management and control procedures for all systems.
• Work closely and support project managers to implement new IT application, gathering user requirements ensuring that system implementation meet users’ requirements and within deadline.
• Identify, source and recommend new innovative functionalities and IT solutions that add value to SATA’s future operation needs. Work closely with stakeholders, process owners, and users to integrate technical and application components into business processes.
• Document operational procedures, account management, audits and IT procurement activities. Carry out monitoring and report on application performance and other related metrics.

General (15%)

• Work closely with the infrastructure and network team to ensure maximum system stability and uptime.
• Any other duties, tasks and non-IT related events as assigned by Head of Information Technology.

YAP Global is an international public relations and communications consultancy that works with meaningful companies and organisations in the cryptocurrency, decentralised finance (DeFi) and web3 sector to build their brand through impactful storytelling.

Built by a global team of creative storytellers scattered across the globe, who meet up on occasion at French Chateaus and Roman Villas, YAP Global’s mission is to be the bridge between quality journalism and emerging web3 technologies which bring value to the world.

Our diverse portfolio of clients range from decentralised financial organisations, decentralised climate change innovators, digital asset management firms, NFT marketplaces to developer tooling platforms that will underpin the future of web3. We’ve also been media partners for some of the biggest blockchain conferences in the world, including CoinDesk’s Consensus, EthCC in France, ETHDenver and more.

Our collaborative and global team is expanding, and we are looking for an ambitious leader as a Senior Account Executive.

Key responsibilities

• Serve as day-to-day support for 5-6 clients, managing both strategy and execution
• Supporting the Account Lead to ensure KPIs are met across all clients
• Research and write press releases, op eds, case studies and blog posts
• Coming up with story angles to help meet the client KPIs
• Pitching clients’ stories to strategic media outlets and key journalists 
• Ensure that the quality of deliverables are of the highest standards while meeting client requirements
• Formulate media strategies and maintain strong relationships with clients
• Be the liaison on behalf of clients and representation of a client with the media as and when required
• Participate in new business process including research, proposal and pitch preparation

• Candidate must have the right to work in Singapore
• At least 1-2 years experience or educational background in Public Relations, Communications or Journalism
• Knowledge of the fintech, blockchain or cryptocurrency space or have genuine desire to learn about it
• Media relationships with financial, tech and mainstream press
• Have a track record of successfully pitching client stories to tier 1 & 2 media publications
• Outstanding organisational, multi-tasking and time-management skills
• Strong attention to detail: be excellent at spelling, grammar and proof-reading
• High motivation and the ability to work independently under pressure
• Strong news sense and a knack for storytelling
• Flair for creativity, strategic thinking and innovation

• Strong interpersonal skills when dealing with clients and media
• Willing to communicate with memes
• Experience with a range of communication platforms (Telegram, Slack, X (formerly Twitter) and Discord) 

• Competitive Salary - benchmarked and reviewed biannually
• Annual Holiday Allowance - 25 days, plus public holidays
• Your birthday off, to treat yourself!
• Flexible working - WFH days and flexible hours (standard hours are 9am-6pm)
• Co-working Space - we work two days from the office
• ClassPass membership - use it for gym classes or go for a massage, it's up to you!
• Private Healthcare provided by Cigna
• Social events to connect with your colleagues
• Annual company offsite (last offsite we met at a villa in Rome!) 
• Travel Opportunities - potential to attend key conferences in major global cities
• Ongoing Training & Development 
• Global Team - The opportunity to be part of a team of ambitious, like-minded, driven people from different parts of the world

As a Senior Finance Executive based in our Batam factory, you will play a critical role in ensuring accurate financial reporting, compliance with accounting standards, and adherence to Indonesian tax regulations. This role requires a dynamic individual with hands-on experience in finance and accounting, strong analytical skills, and the ability to work independently in a fast-paced manufacturing environment.

Job Description

• Prepare, review, and ensure the accuracy of accounting entries and schedules in compliance with applicable accounting standards.
• Perform variance analysis and address ad hoc financial reporting queries and issues promptly.
• Coordinate with internal and external auditors to facilitate audits, ensuring adherence to regulatory requirements.
• Maintain comprehensive knowledge of Indonesian taxation laws, particularly corporate tax, and support tax reconciliation processes.
• Develop and improve accounting policies, procedures, and internal controls to enhance operational efficiency.
• Manage and execute month-end and year-end closing processes to ensure timely and accurate financial reporting.
• Prepare financial statements and management reports, providing actionable insights for stakeholders.
• Collaborate effectively with cross-functional teams, including PIDSG and PIDSG-BT, to align financial goals.
• Demonstrate a willingness to work full-time and independently at the Batam factory.

Requirements

• A degree in Accountancy or an equivalent professional qualification.
• At least 5 years of relevant experience in finance or accounting, with a proven track record in supervisory roles.
• In-depth knowledge of Indonesian taxation laws, especially corporate tax.
• Proficiency in accounting software and the Microsoft Office Suite, particularly Excel.
• Excellent command of English and Bahasa Indonesia (In order to communicate with colleagues, who can only speak in Bahasa Indonesia).
• Strong interpersonal and communication skills, with the ability to build relationships across teams.
• Hands-on, detail-oriented, and capable of managing multiple priorities under tight deadlines.
• A team player who can work collaboratively with internal and external stakeholders.

• Job Description
• Create comprehensive digital marketing strategies tailored to the specific needs and goals of the anesthesia and beauty salon industry.
• Arranging promotional activities and daily operations of e-commerce.
• Manage and maintain social media accounts across various platforms such as Lazada, Shopee, Shopify, Tik Tok, Xiao Hong Shu etc.
• Produce high-quality content including blog posts, articles, videos, and graphics related to anesthesia procedures, beauty treatments, skincare, and wellness.
• Develop and execute email marketing campaigns to promote services, announce promotions or discounts, and nurture customer relationships.
• Manage digital advertising campaigns across platforms such as Google Ads, Facebook Ads, and Instagram Ads.
• Utilize web analytics tools such as Google Analytics to track website traffic, user behavior, and campaign performance.
• Work closely with cross-functional teams including sales, operations, and creative to ensure alignment and consistency in marketing efforts.
• Coordinating pre-sales initiatives and cultivating new customer acquisition channels.
• In charge of daily operation and sales including customer services/consultation.

Requirement

• Has relevant experience.
• Excellent communication and interpersonal skills
• Proficiency in social media platform and Microsoft office.
• Excellent organizational and time-management skills
• Strong troubleshooting and problem-solving skills
• Proficient in English and Mandarin.
• Good interpersonal and communication skills
• Bachelor’s degree in any field.