Our client, a well-established international bank with a strong presence in Asia, is recruiting Offshore Relationship Managers to expand their global markets business.

about the job

• Develop and manage a portfolio of HNW clients across diverse markets, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Collaborate with internal product specialists to design and implement tailored financial solutions that address the unique needs of offshore clients.
• Ensure client retention by delivering personalized service, conducting regular portfolio reviews and maintaining proactive communication.
• Stay updated on global financial markets, economic developments and regulatory changes impacting offshore banking clients.
• Provide timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum 5 years of experience in wealth management/offshore banking with a focus on international markets.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Excellent communication and interpersonal skills, proficiency in an additional language is advantageous for engaging with diverse client bases.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job description

• Assist in the smooth running of daily operations of the restaurant, ensuring that sales targets and service standards are met
• Establish good relationship with customers and handle customers' request and feedback professionally and promptly
• Comply with licensing, hygiene regulation, health and safety legislation and guidelines.
• Responsible for maintaining the overall cleanliness of the restaurant dining area.
• Any other ad-hoc duties as assigned by the Company.
• Able to work closely and cordially with Manager.

Requirements

• Min 3 years of relevant experience in managing restaurant
• Able to commit 6 days of work per week and 10 hours of work per day
• Able to present a positive and professional attitude at all times in this service oriented industy
• Can work independently and as a team player. Takes initiative and is passionate in the work
• Willingness to learn and listen to feedback for improvement
• Able to work in a fast-paced environment
• Able to read food orders in Chinese and the knowledge of Mandarin/ Cantonese is essential due to the work nature of having to communicate in Chinese.

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your Day to Day

voco Orchard Singapore is looking for a dynamic and energetic Business Development Manager to join its team. As Business Development Manager , you will develop new sales opportunities in the allocated segments, build a robust sales platform and manage assigned account base in order to generate revenue and maximise performance both for the short and long term in line with sales target.

Financial

• Manage assigned account base and business segments to exceed targets for total revenue
• Research market place to actively prospect and qualify potential new accounts
• Develop relationship and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers to drive hotel revenue
• Maintain client files and update information daily in accordance with departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
• Negotiate rates within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
• Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans. May also participate in the annual budgeting and planning process
• Planning and preparation for overseas sales visit, trade fairs, educational or familiarization groups to promote the hotel and develop potential business
• Conducts sales-related activities (such as sales calls, site inspections and in-house entertainments) per week in line with targets provided
• Work closely with Revenue Management to ensure that pricing and yield management principles are being communicated and implemented
• Monitor competitor practices and accounts, monthly RGI scorecards and diagnostic tools in order to understand competitor trends

People

• Promote teamwork and quality service through communication and coordination with other departments
• Set a strong example as a senior team member to help create a positive and productive work environment that delivers results and is highly engaged

Guest Experience

• Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines
• Act as a trusted business advisor by clients; ensure that commitments are met and value is delivered
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate
• Maintain strong presence in the local community by participating in business / industry organisations, associations and developing a broad external network
• Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey

Responsible Business

• Raise the awareness and reputation of your hotel and the brand locally
• Ensure guest safety is a priority with minimal interruptions or problems
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 3 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development
• Working experience and proven track record in a hotel environment is highly advantageous
• Candidates with relevant experience may be considered for Senior Manager position.
• Strong presentation, commercial and communication skills
• Working knowledge of Microsoft Office.
• Working knowledge of other hotel systems such as Delphi, Opera would be an advantage.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Responsibilities:

- Supervise the day-to-day sales and marketing activities of all the outlets.

- Assist in promotion Planning: Know what promotion works and be able to plan for a full-year calendar of eCommerce and retail shop events and activities to enhance the shopper experience and achieve sales targets.

- Work closely with the team to drive sales to meet monthly/quarterly target

- Source for marketing partnerships with external parties for collaborations, vendor management, including liaison of PR, managing of outreach seeding programs to KOLs and our membership members.

- Assist in marketing tasks such as Brand and Awareness, building relationship with our key customers.

- Provide feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.

-Monitor corporate image frequently and ensure it is in compliance with company brand.

- Other adhoc duties assigned.

Reconnect Psychology & Family Therapy is a small private practice dedicated to supporting individuals, couples, and families on their journey towards healing and connection. We are currently looking for a Part-Time Practice Manager to join our team and help us grow while ensuring the smooth running of our operations.

About the Role

As the Practice Manager, you will play a key role in the day-to-day operations and development of our practice. You will support the therapists in delivering excellent care to our clients and help us manage and grow our business.

Key Responsibilities:

• Leading business development initiatives, including marketing, outreach, and partnerships.
• Managing the practice’s operations, including appointment scheduling, client communication, and record-keeping.
• Coordinating with therapists to ensure a seamless client experience.
• Overseeing administrative processes such as invoicing, payments, and basic bookkeeping.
• Monitoring and maintaining compliance with ethical and regulatory standards.
• Creating and implementing efficient systems to support the growth of the practice.

About You

We’re looking for someone who is organised, proactive, and passionate about working in a mental health setting.

Essential Skills and Experience:

• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in administrative tasks and office software.
• Ability to work independently and collaboratively with a small team.
• A genuine interest in mental health and wellbeing.

Desirable Skills:

• Experience in practice or office management, preferably in a mental health or healthcare setting.
• Knowledge of social media or digital marketing to support our business development.

What We Offer:

• A flexible, supportive, and compassionate working environment.
• Competitive remuneration based on experience.
• Opportunities to contribute to meaningful work that makes a difference in people’s lives.

Job Summary:

We are looking for an innovative and results-driven Product Development Manager to oversee the development and enhancement of our web services. This role involves managing the product lifecycle, from conceptualization to launch, ensuring that our web service offerings meet client needs, market demands, and align with the company’s strategic goals. The ideal candidate will have a strong technical background, experience in web service products, and the ability to lead cross-functional teams in a fast-paced environment.

Key Responsibilities:

• Product Strategy: Develop and refine the product roadmap for the web service portfolio, aligning with market trends, customer feedback, and business objectives.
• Product Development: Lead the entire product development process, including ideation, requirements gathering, design, development, and testing, ensuring timely delivery.
• Market Analysis: Conduct competitive analysis and market research to identify opportunities for innovation and improvement in web service offerings.
• Cross-functional Collaboration: Collaborate with engineering, sales marketing, and customer support teams to ensure successful product launches and ongoing enhancements.
• Customer Focus: Work closely with clients to understand their needs, gathering insights to inform product development and ensuring customer satisfaction with existing offerings.
• Project Management: Manage multiple product development projects simultaneously, ensuring adherence to timelines, budget, and quality standards.
• Product Testing & Quality: Oversee product testing phases, ensuring that web services are reliable, scalable, and meet the highest quality standards.
• Performance Monitoring: Track product performance post-launch, using key performance indicators (KPIs) and analytics to assess success and identify areas for improvement.
• Innovation & Improvement: Stay up to date with industry trends, technological advancements, and market needs to drive continuous improvement and innovation in product offerings.
• Development: Handles the Backend API codes and system design, liaising with frontend developments to deliver the necessary features as required.

Qualifications and Skills:

• Bachelor’s degree in Computer Science, Engineering, Product Management, or a related field.
• 5+ years of experience in product management or product development, preferably in web services or software products.
• Proven experience in leading the full product lifecycle from concept to launch.
• Strong technical understanding of web services, APIs, cloud platforms, and digital solutions.
• Excellent communication, project management, and leadership skills.
• Analytical mindset with the ability to interpret data and make informed product decisions.
• Ability to collaborate effectively with technical and non-technical teams.
• Experience with .NET Core & RESTful API design is a bonus.
• Experience working with Frontend technologies like VueJS and Flutter.

Main Responsibilities:

• Assess organizational needs and design inclusion and empowerment programs in full collaboration with HR to ensure that these initiatives are aligned with the company’s broader HR strategy,
• Lead the execution of these programs, ensuring that strategies are implemented effectively and deliver real value to the organization.
• Tailor these programs to meet the needs of different regions, ensuring that local cultural nuances are respected while fostering global cohesion, ensuring that employees from diverse nationalities feel supported and empowered.
• Lead the design, execution, and facilitation of other internal events that promote inclusion and collaboration.
• Facilitate workshops, interventions, and events that focus on experiential learning, allowing employees to engage with practical, hands-on activities where theory is embedded in action.
• Encourage a culture of experimentation, where employees can take small steps, make progress, and learn through real-world application
• Provide coaching and mentoring to employees at all levels, using a systems thinking approach to help them navigate complex challenges and grow both personally and professionally.
• Use storytelling as a tool to make abstract concepts relatable and actionable, fostering alignment and enthusiasm across different teams and functions.
• Utilize your external network to build relationships with local businesses, thought leaders, and organizations in Singapore, identifying opportunities for collaboration
• Supervise the Organization all events like tech talks and inspire talks, CSR activities, team building events especially sportive ones and the annual DnD (Diner and Dance)
• Help in the organization of other transversal events organized by the departments (ex Hachackton, inclusion/onboardings days, …)
• Coordinate with the head of communication to ensure the proper communication is done on these events
• Coordinate with the other entities in Singapore or with Head office for organizing transversal events

Legal and Regulatory Responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
• Make sure all the activities and expenses follow the local rules, with a particular attention to the procurement ones.

Qualification and Profile

• Systems Thinking & Complexity Management: Strong ability to understand and address the interconnected challenges within a diverse organization, designing programs that solve both immediate and long-term issues.
• 10 years of experience in Program Design, Execution, and Facilitation: Proven experience in not only designing but also executing and facilitating empowerment and inclusion programs, with a focus on experiential learning where theory is applied through hands-on activities.
• 5 years of expeirience in Management 3.0, Solution-Focused & Host Leadership: Experience in applying Management 3.0, solution-focused approaches, and host leadership principles to foster collaboration and autonomy.
• Proven track record in Workshop & Learning Program Design: Expertise in designing and facilitating workshops and learning programs from various schools of thought, emphasizing practical application and employee engagement.
• Coaching & Mentoring: Skilled in coaching and mentoring employees from diverse backgrounds, fostering personal and professional growth, and helping individuals navigate complex challenges.
• Public Speaking & Storytelling: Exceptional communication skills, including the ability to inspire and engage diverse audiences through public speaking and storytelling.
• Cultural Awareness & Inclusion: Deep understanding of how to foster a culture of inclusion that respects and celebrates the diversity of more than 20 nationalities.
• Organizational Development (OD): A background in organizational development is a plus, particularly in designing interventions that support employee engagement and organizational change.
• Your ability to connect with people from all levels of the organization, as well as the external business community, will be critical to the success of this role.
• Ability to work under pressure and prioritizeactivities to deliver results
• Effectiveness at decision making and dealing with issues
• Ability to cooperate and work across disciplines and with other departments
• Must have related experience in Banking/ Finance industry.

Next Step

Click "apply" or send resume to Grace Chen - [email protected]

EA LIcence No.91C2918 | Personnel Registration No. R1329706

responsibilities

• Work and liaise with the consortium's Project Manager/ Leader to co-drive and co-manage the implementation of mid-to-large-scale Software implementations and/or Changes for the eldercaresector;
• Work with government agencies, partners, system integrators, consultants, contractors, and service providers to ensure project success.
• Liaise with business owners, stakeholders, IT staff and end-users (nurses, clinicians, assessor, etc.) and external partners/ vendors on project related matters such as schedule, resource, change request, quality, user acceptance testing, change management, deployment, onboarding, training etc.
• Drive and maintain project administration and documentation to keep track and ensure timely delivery of targeted milestones.
• Champion business process study (bluesky/blueprint, realisation, current & future state mapping), functional and business analysis to create proof-of-concepts, innovations and solutions.
• Chance to participate in pre-sales activities (opportunistically) such as RFP/ tender, product demonstration, driving blueSky/ visioning workshop, scoping, etc.
• Mentorship, guidance, and professional training will be provided.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

● At least 5 years of related experience implementing web application an/or enterprise system/ software or solution (preferably in the capacity of Project Manager, Project Executive, Business Analyst, Functional Analyst, Integration Manager, etc.);

● Good technical background with experience in web application, database, infra, security, etc. and be comfortable with technical projects;

● Certifications such as CAPM, PMP, ITIL, etc. will be a plus but not a pre-requisite;

● Prior experience in managing or supporting mid-to-large scale government or quasi government IT projects will be an added advantage

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Company Description

Artisan Medical Group is Singapore's premier health and aesthetic medical group, dedicated to redefining health and beauty through personalized care and the art of science. Founded in 2019, the group empowers individuals to achieve their unique version of perfection by blending state-of-the-art technology with bespoke treatments and surgeries. With a commitment to innovation and excellence, Artisan Medical Group stands at the forefront of the aesthetic industry, advocating for stringent safety standards.

Role Description

This is a full-time on-site Senior Registered Nurse role located in Singapore at Artisan Medical Group. The Senior Registered Nurse will be responsible for providing patient care, administering medications, monitoring vital signs, assisting with procedures, and collaborating with the healthcare team to ensure high-quality care delivery.

Qualifications

• Patient Care, Medication Administration, and Vital Sign Monitoring skills
• Experience in assisting with medical procedures
• Collaboration with healthcare team and communication skills
• Knowledge of healthcare laws, regulations, and best practices
• Attention to detail and critical thinking skills
• Mentoring and working closely with colleagues
• Valid Registered Nurse license in Singapore
• Advance Diploma in Nursing is a need
• Bachelor's degree in Nursing or related field
• Certification in Basic Cardiac Life Support (BCLS) is a plus

Company Description (https://www.karieragroup.com.sg/)

Kariera Group is a dynamic corporate group operating in the European and Asian markets, with a vision to become a global organization that provides end-to-end talent acquisition solutions to help employers find, hire and onboard great talent, and helps job seekers build new skills and progressive careers as the modern world of work changes. Kariera Group offerings in Singapore includes niche portals BrightSparks, BrightMinds and JobsCentral Learning as well as career portal JobsCentral. Kariera Group Singapore also provides a holistic suite of recruitment softwares, Employer Branding Solutions and Executive Search that helps facilitate an end-to-end ecosystem.

Role Description

This is a full-time on-site role for an Account Manager at Kariera Group in Singapore. The Account Manager will be responsible for hunting new business, managing existing client accounts, building strong relationships, understanding client needs, and providing exceptional customer service on a day-to-day basis. This role will be focused on selling Brightsparks ( https://brightsparks.com.sg/) products and services to Govt, Large MNCs and Overseas Universities.

Responsibilities:

1. Prospecting and Lead Generation:

• Proactively identify and engage potential customers through diverse channels.
• Conduct comprehensive market research to pinpoint new leads and foster business growth.

2. Client Acquisition and Sales:

• Present and advocate for our products/services to prospective clients.
• Develop and sustain a robust sales pipeline to consistently achieve and surpass sales targets.
• Clearly communicate the value proposition of our offerings and negotiate terms to successfully close deals.

3. Account Management and Relationship Building:

• Establish and sustain strong relationships with existing clients.
• Comprehend clients' needs and objectives to provide customized solutions, maximizing client satisfaction.
• Collaborate with cross-functional teams to ensure client needs are met and projects are executed seamlessly.

4. Cross-selling and Upselling:

• Identify opportunities to upsell and cross-sell additional products or services to existing clients.
• Educate clients on new features or offerings that align with their evolving business objectives.

5. Sales Reporting and Analysis:

• Maintain meticulous records of sales activities, customer interactions, and ongoing deals.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Requirements:

Education:

• Minimum Diploma in Business, Marketing, or a related field.

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

Role Overview:

The Risk Manager role focuses on Operational Risk Management (ORM). It offers broad exposure to operational risk processes, regulatory compliance, and collaboration with the Head Office in Taiwan. The role is suited for individuals with banking experience who possess strong organizational and communication skills.

Key Responsibilities

1. Operational Risk Monitoring and Reporting

• Conduct sanity checks for the Self-Assessments performed by various departments.
• Consolidate and prepare reports for submission to the Head Office.

2. Business Impact Analysis (BIA) Coordination

• Organize the annual BIA exercise.
• Collaborate with stakeholders to review and update new services, systems, and recovery time objectives (RTO) requirements.

3. Regulatory and Head Office Compliance

• Identify Singapore branch’s systems, data, and files as per Head Office requirements.
• Communicate with the Head Office risk teams to ensure adherence to compliance standards.

4. Audit and Query Support

• Address queries from regulators, consultants, internal and external auditors, and the Head Office on ORM-related issues.

5. Meeting Coordination and Documentation

• Arrange operational risk-related meetings for the Singapore branch.
• Record and prepare detailed minutes of the meetings.

6. Procedure Review and Approval

• Review operational procedures for the Singapore branch.
• Engage stakeholders for discussion and secure sign-offs locally and from the Head Office.

7. Advisory Role

• Provide guidance to Singapore branch staff on ORM-related queries and concerns.

Candidate Profile:

Educational Requirements:

• A Bachelor's Degree in a relevant field such as Finance, Business Administration, Risk Management, or a related discipline from a recognized university.

Professional Experience:

• At least 2 years of experience in the banking or financial sector is mandatory.
• Prior exposure to Internal Audit, Compliance, Regulatory Roles, or Operational Risk Management is highly advantageous.

Skills and Competencies:

• Strong communication and organizational skills, particularly in engaging with stakeholders and cross-border teams.

JOB DESCRIPTION

Reporting to the General Manager, you will be responsible for implementing revenue

management strategies to optimize revenue streams and achieve revenue targets. By

analysing trends like market demand and the booking pace, he or she shall implement

revenue optimising strategies and grow the property’s market shares through effective

pricing, business mixes and sales channel management. You are required to possess a

good situational understanding of market conditions, be able to translate such insights

into strategies, and can communicate as well as implement these insights and

strategies at the hotel property.

• Yield optimum revenue and RevPAR with a regular business review of rates, inventory, sales strategies, competitor set performance and booking pace.
• Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.
• Oversees the Reservations Department. Delegation of responsibilities, manage and set KPI for the Reservations team.
• Improve the property’s direct booking performance.
• Manage and oversee the online distribution strategy for all online sales channels.
• Assist in analysing the demand forecast for the property and provide and update weekly & monthly revenue forecasts.
• Participate in annual budget and rate rationalisation exercises.
• Directly responsible for managing distribution channels and revenue per available room (REVPAR) performance of the transient segment and all dynamic rates and achieve budgeted targets.
• Provide timely advice to the Sales Team on sales quotations.
• Ensure property’s rate parity, rate competitiveness and contents in all online platforms are up to date.
• Prepare and chair the Revenue Meeting.
• To ensure effective use of all revenue systems & forecasting tools.
• Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.
• Closely communicate with related departments, such as Sales, Marketing, Reservations and Operations on specific tasks.

QUALIFICATIONS & EXPERIENCE

• 3 years of Revenue Management or Pricing experience preferred
• Good knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions
• Excellent communication, negotiation and problem-solving skills
• Able to work with minimal direct supervision
• Must be a self-starter and pays great attention to details
• Self-motivated, performance-driven and comfortable working in a fast-paced, dynamic environment

Summary:

· Ensures that all areas under Front Office are running efficiently and in accordance with the property's policies and procedures and that customer satisfaction is maximized at all times.

· Maximizes profitability in Rooms through promoting sales, controlling costs and optimizing resources.

· Assists in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.

· To be highly visible throughout the operation in guest contact areas.

· Checks the accuracy and transmission of reports and cooperates with Sales and Marketing in planning forecasts.

Duties & Responsibilities:

· Responsible for greeting and fond farewell for VIP and special attention guests.

· Resolve guest complains in a timely manner and respond on time to any complaints.

· Participate in interacting with guests and ensuring that shift duties are handled by front desk Employees.

· Handling of guest security and creating functional emergency procedures.

· Ensures that all associates under Front Office department have updated job descriptions, appraisals and are given clear development opportunity guidelines.

· In coordination with the Human Resources Department, ensures that Front Office associates undergo adequate training and that it is carried out in their day-to-day activities.

· Produces all department budgets and develops strategies to ensure they are achieved.

Global Tax Free(“GTF”) Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services for tourists. Specialists in Tax-free shopping services, Global Tax Free offers:

• Tax Refund Services for tourists and merchants
• Central Refund Counter

Main Duties and Responsibilities:

• Plan, schedule, and implement the approach to acquiring retail accounts relevant to our business.
• Suggest and propose new ideas and initiatives to management
• Providing quality training to front-line staff, review statistic and identifying business opportunities and performance improvements. Regular training and store visits
• Able to Build multi-level relations with Finance, Operations, Marketing, Training, IT teams
• Improve merchants’ knowledge to ensure retention

Requirements:

• at least 1 year of retail experience
• Able to have strategic sales planning skills
• Self-driven with outgoing personality.
• Personable and persuasive

Location: Central, Somerset

Working Hours: Mon-Fri 9am-6pm

Benefits: Birthday Leave, Cash Benefits & Performance Bonus

Job Scope:

Account Management:

• Oversee and manage SEO accounts to achieve renewal revenue targets and foster portfolio growth.

Client Liaison:

• Act as the primary contact between clients and the agency for all SEO-related matters, ensuring clear and effective communication.

Campaign Briefs:

• Participate in client campaign briefs to understand their business objectives and marketing goals.

SEO Insights:

• Provide expert SEO recommendations and insights to help clients meet their marketing objectives.

Client Relations:

• Build and strengthen client relationships through regular contact via phone, email, and face-to-face meetings.

Campaign Monitoring:

• Monitor day-to-day campaign performance, optimizing strategies based on results and making timely recommendations.

Internal Collaboration:

• Work closely with internal teams to deliver high-quality services and outputs for clients.

Performance Improvement:

• Review and implement initiatives to enhance clients’ digital campaign performance.

Reporting:

• Generate and present detailed reports to clients, providing insights into campaign performance and effectiveness.

Requirements:

• 2 - 4 years doing SEO or relevant experience
• Solid understanding of search engine algorithms, technical SEO, and SEO tools.

Interested applicants click APPLY NOW or email [email protected] for a confidential discussion!

Job Highlights

• Competitive remuneration package & good employee benefits
• Career development opportunities
• Immediate vacancy & full-time permanent job role

JOB DESCRIPTIONS:

· 5 day work week

· Staff discount, voucher and monthly redeemable treatment

· AWS

· Salary up to $4,000

JOB RESPONSIBILITIES:

• Improving customer service procedures, policies and standards
• To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer)
• Coaching of soft skill to the team related to customer service
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry.
• Any Ad-hoc task assigned

REQUIREMENTS:

• Must be able to work on retail hours
• Must have Leadership ability
• Excellent verbal and written communication skills
• Possess strong interpersonal, efficiency & organisational skills
• Multi-tasking capabilities and willingness to go for the extra mile
• Able to converse in Mandarin and English to communicate with Chinese speaking customers
• Basic knowledge on digital marketing will be an advantage
• Minimum 2 years of supervisory experience
• Prior experience as cabin crew will be an added advantage

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

Job Scope

• Manage the regional partner's program, including planning annual sales targets,

promotions, marketing plans and partner conferences.

• Work closely with the commercial team to develop and execute the in-country marketing

plan (sell-in/sell-out, branding, stocking promotion, etc)

• Develop consumer communication toolkits and deploy/guide partners for execution.

• Deliver omnichannel customer engagement campaigns by conducting consumer

research to develop a qualified brand concept and understand consumer preferences.

• Implement lead generation activity at all stages of the consumer buying journey to

deliver a seamless online experience through multivariate testing.

• Responsibile for e-Commerce store set up and sale.

Requirements

• Degree in Marketing and/or Business.

• Proven track record in partner programs, consumer engagement, social media and e-Commerce.

• Demonstrate experience developing multiple distribution channels and agency management.

• Strong commercial outlook with the ability to drive revenue growth through marketing.

• Excellent forward-thinking, strategic and analytical capability or skill set.

• Works extremely well as a team member and excels as an individual contributor.

• Strong negotiation and relationship management skills.

• Traveling is required.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills