Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Familiarity with club management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• Ensure the smooth running of operations on a day-to-day basis in a proactive manner.
• Support and assist all Front Office operations.
• Welcome guests and visitors in a friendly, prompt, and professional manner.
• Ensure that all guests receive prompt, cordial attention and personal recognition, and resolve related problems.
• Understand and carry out duties in line with Hotel Safety and Emergency procedures.
• Foster team synergy to drive teamwork and achieve results.
• Perform check-in and check-out procedures using the property management system, adhering to the guidelines set by the hotel.
• Work closely and coordinate with other operating departments (e.g., Housekeeping, Engineering, F&B) to achieve results and guest satisfaction.
• Check all correspondence of the day’s arrivals to familiarize yourself with all arriving guests and their needs, and follow up as required.
• Control daily rooms and room type availability, and follow up with housekeeping and the revenue department on any discrepancies to maximize revenue.
• Assist the guest experience team with room checks and VIP arrivals.
• Conduct pre-shift briefings with the front office team to relay all pertinent guest information and operational requirements. Review the daily event sheet and in-house groups, and participate in the daily lineup.
• Provide a consistent level of guest recognition and delivery of personalized services.
• Maintain thorough knowledge of room rates, room packages/promotions, room types, room availabilities, and occupancy levels.
• Assist with room reservation calls for modifications, bookings, and cancellations when needed.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Maintain appropriate standards of conduct, uniforms, hygiene, and appearance for the front office department.
• Address guests' complaints and requests in a polite and efficient manner. Give further instructions to the relevant colleagues if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints, feedback, and requests. Follow up and inform concerned operating departments.
• Make decisions on upgrades, comps, and rebates as per stipulated hotel policies and procedures.
• Assist in department orientation and training of the hotel service standards, procedures, and programs.
• Inspect Front and Back of house areas for cleanliness, health & safety, and report any faults to the relevant departments.
• Promote in-house sales, facilities, and upselling programs to maximize revenue.

Qualifications, Knowledge, and Skills:

• Service-oriented with an eye for detail.
• Ability to work effectively and contribute to a team.
• Self-motivated, energetic, and friendly personality.
• Must always be well-presented and well-groomed.
• Excellent reading, writing, and oral proficiency in English; additional language skills are a plus to converse with international guests.
• Willing to work shifts.
• Minimum hotel background in rooms division; supervisory-level experience required.
• Strong skills in guest service, communication, organization, and problem-solving.
• Prior experience in Opera / Opera Cloud.

Responsibilities

· Create and execute a strategic sales plan that expands our customer base and extends the company's global reach

· Meet with potential clients and grow long-lasting relationships that address their needs

· Recruit sales representatives, set objectives, train and coach them, and monitor their performance

· The ongoing training of your salespeople.

· Identify knowledge gaps within the team and develop plans for filling them

· Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

· Manage the month-end and year-end close processes

Required skills and qualifications

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

· Proven record of success with the entire sales process, from planning to closing

· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

· Superb leadership ability

· Strong business sense and industry expertise

· Excellent mentoring, coaching and people management skills

· Dedication to providing great customer service.

· Ability to work shift,weekend and public holiday

· Ability to work longer hours with prolonged period of standing.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Able to work on weekend and public holiday

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

Our client is a prominent footwear manufacturer in Singapore, managing a retail network of over 37 stores locally.

• Oversee daily store operations, ensuring smooth and efficient functioning.
• Lead, motivate, and drive the sales team to achieve both store and individual targets/KPIs.
• Develop strategies to increase the customer base, boost store traffic, and maximize profitability.
• Ensure high-quality visual merchandising aligns with company standards and guidelines.
• Provide coaching and guidance to Sales Associates on product knowledge and customer service excellence.
• Maintain high levels of customer satisfaction by delivering exceptional service.
• Manage store administration and ensure strict compliance with company policies and procedures.

Requirements:

• A minimum of 3 years of experience as a Store Manager or Supervisor, with at least 4 years in the retail industry (preferably in Fashion, Sports, or Apparel).
• Willingness to work 6 days a week, including retail hours, shift work, weekends, and public holidays.
• Motivated to excel in a competitive market environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Highly driven and willing to take a hands-on approach when needed.
• Excellent interpersonal skills, with the ability to build and maintain strong professional relationships.
• Strong analytical and problem-solving abilities.
• Detail-oriented and meticulous in work.
• Available to start on short notice.

Note:

• Salary + Commission + Incentives
• Islandwide Location

Interestd candidates, please send your CV to: [email protected] or Click Apply

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

We are seeking an independent and responsible individual to join us as a Sales Manager. We are looking for a highly adaptable professional with strong interpersonal skills, capable of building rapport and connecting effectively with clients.

As a Sales Manager, you will play a pivotal role in driving our company's growth. Your responsibilities will include:

• Developing and implementing effective sales strategies.
• Building and maintaining strong client relationships.
• Assisting in creating unique branding angles to differentiate our offerings.
• Expanding our clientele and exploring new market opportunities.
• Supporting impactful marketing campaigns to strengthen our market presence.
• Crafting compelling sales pitches that resonate with target audiences.

This position requires dedication, creativity, and a strategic mindset to bridge the gap between our sales and marketing efforts. If you're passionate about driving business success and making a tangible impact, we’d love to have you on our team.

Key Responsibilities:

• Manage Sales Pipeline: Oversee the existing sales pipeline while actively developing new business opportunities.
• Market Analysis: Identify trends, customer needs, content themes, talent, locations, and popular gaming events to build short-, medium-, and long-term sales pipelines.
• Contract Negotiation: Draft and negotiate business contracts, coordinating with team members, talent representation, and brand partners.
• Client Relationship Management: Facilitate and coordinate detail-oriented needs, establishing long-term, trusted relationships with clients and agencies.
• Industry Expertise: Demonstrate a strong interest in pop culture and an in-depth understanding of the esports and gaming landscape across all categories.
• Process Optimization: Regularly review talent processes and practices to enhance profitability and improve efficiency.
• Proposal Management: Manage the proposal response process, including detailed quotations, content creation, and inputs from various sources.
• Lead Generation and Screening: Generate new leads, screen potential business opportunities, evaluate deals in line with company strategies, and lead pitch logistics.
• Strategic Sales Development: Develop and implement sales strategies to achieve and exceed revenue goals.
• Business Development: Identify new business opportunities and build strong, long-lasting relationships with clients, partners, and key stakeholders.
• Sales Cycle Management: Manage the entire sales cycle, including lead generation, presentations, negotiations, and closing deals.
• Pipeline Maintenance: Maintain and update sales pipelines while providing regular reports and insights to the management team.
• Proposal and Partnership Development: Take the lead in developing proposals and presentations to create and nurture opportunities and partnerships.
• Cross-Team Collaboration: Collaborate with product and creative teams to align sales objectives with brand positioning and product offerings.

Qualifications:

• 1–2 years of work experience in sales within a marketing agency.
• Strong communication skills across various channels, including phone, email, text, and in-person interactions.
• Excellent interpersonal skills with the ability to work effectively with diverse personality types.
• Commercially astute, with the ability to thrive in a fast-paced and dynamic environment.
• A collaborative mindset, capable of working efficiently in cross-functional teams.
• Strong project management skills with exceptional attention to detail.
• Team player

Responsibilities

• Responsible for product design of overseas catering project APP including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization, and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction

Requirements

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in catering APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Job Description:

• Oversee and manage overall company's daily operation
• Oversee and manage all employees' adminstrative matters
• Handle all Authorities' requirements and communication
• Annual operation budget planning and responsible for overall P&L
• Client accounts and contracts management
• Business development
• Prepare and present monthly business reports
• Oversee and manage company's procurements

Requirements:

• Preferably Bachelors Degree/equivalent or higher qualification.
• Experience in management, operations, and leadership.
• Positive attitude and committed even performing duties under pressure
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Software Manager

As a Software Manager , you will be part of a team that will be tasked to implement Projects and liaise with vendors and Business Users and the team on System Requirement, documentation and Software Developement.

Job Scope:

• Solid experience in handling Software Development and Project Management.

• Experience in handling Project Management Life Cycle.

• Involved in Project Management, Design and Application Development.

• Well versed in handling Vendor and Business Users.

• Solid involvement in Software Development Life Cycle.

• Good in Software / Application experience.

• Demonstrated experience in Software/ Application Development.

• Good implementation and production support experience in Java, Python, C++.

• Strong in handling SDLCs and Project Management.

• Ability the handle Project schedule, planning and design.

• Familiar with Agile/ SCRUM Methodology.

• Minimum. 8 years of Software Management experience.

• Minimum Degree in Computer Science or equivalent

• Demonstrated experience in in vendor management and managing different level of vendors and stakeholders.

• Good in Team Management experiene.

• Excellent interpersonal and communication skills.

• Able to multi-task and work under stressful environment.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Associate Manager - Individual contributor role, opportunity to fast track to Team Manager if there is prior people management experience
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business, this role will have the opportunity to manage a team of 1-4 people in the next 6 months
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 4 years experience of having worked in a recruitment company, with minimum 2 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 20+ days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

About Black Cow:

Black Cow is a premium Japanese restaurant specializing in authentic wagyu sukiyaki, shabu-shabu, and donburi dishes, offering guests an exquisite farm-to-table dining experience. Our commitment to quality ingredients, exceptional service, and refined ambiance defines our brand as a leader in luxury dining in Singapore.

Job Summary:

As the Restaurant Manager, you will be responsible for overseeing the daily operations of Black Cow, ensuring an exceptional guest experience, maintaining high service standards, and driving profitability. You will lead, coach, and inspire the team to deliver a seamless dining experience while upholding the brand's values of quality, authenticity, and hospitality.

Key Responsibilities:

Operations Management

• Oversee the daily operations of the restaurant to ensure smooth and efficient service delivery.
• Monitor food quality, presentation, and service to uphold Black Cow's high standards.
• Ensure compliance with all health, safety, and hygiene regulations.
• Manage reservations and optimize table turnover to maximize revenue.

Team Leadership

• Recruit, train, and develop a high-performing team, including front-of-house and back-of-house staff.
• Schedule, manage, and motivate team members to maintain a positive and productive work environment.
• Conduct regular performance reviews and provide constructive feedback for continuous improvement.

Customer Experience

• Ensure every guest receives an exceptional dining experience through attentive service and personalized interactions.
• Handle guest feedback and resolve complaints promptly and professionally.
• Develop strategies to build guest loyalty and enhance the restaurant's reputation.

Financial Management

• Monitor restaurant budgets, control costs, and maximize profitability.
• Analyze sales, revenue, and performance data to identify opportunities for improvement.
• Work with suppliers and vendors to manage inventory and negotiate competitive pricing.

Marketing and Brand Development

• Collaborate with the marketing team to execute promotions, events, and campaigns that drive traffic and revenue.
• Maintain and enhance the restaurant's image through consistent delivery of brand values.

Requirements:

• Proven experience as a Restaurant Manager or similar role in the F&B industry, preferably in luxury dining.
• Strong leadership and team management skills with a passion for hospitality.
• Excellent communication and interpersonal skills.
• Financial acumen, including budget management and cost control.
• Knowledge of Japanese cuisine and culture is an advantage.
• Flexibility to work evenings, weekends, and public holidays as required.

Why Join Us?

• Be part of a premium brand that values quality, creativity, and excellence.
• Work with a passionate team in a dynamic and rewarding environment.
• Opportunities for professional growth and development within the company.

• Responsible as Overall on site in-charge for property management services under the contract with the client
• Responsible for smooth building/facilities management operation including developing guidelines/SOP and advise Client with options available and best resolution based on requirements, Client practices and site circumstances
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation
• Responsible as Stie Main Controller (SMC) under CERT team setup
• Represent Client on Contractors’ safety compliance
• Responsible for maintenance and upgrading activities including power shutdown for High Tension/Low Tension HT/LT serving/genset load test, cyclical replacement works from planning, execution till defects closure
• Responsible to advise Client and make recommendation ensuring its maintenance regime by contractors is timely, appropriate and adequate and licenses renewal / authorities’ submission are in compliance with latest authorities’ requirements, Acts, Regulation, Singapore standards, Code of Practices
• Responsible for preparation of annual OPX/CAPEX Budget, its control and monitoring
• Liaison with Client Users, customers and Contractors.

Minimum Educational Qualifications/ Experience required:

• Candidate must possess at least Bachelor's Degree or Higher in Electrical Engineering / Mechanical & Air-conditioning Engineering or equivalent
• At least 8 years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems, and FM200, VESDA, CRAU, BMS
• Compulsory certification: bizSAFE Level 2, CERT training/ WSQ Respond to Fire & HazMat Emergency and WSQ Implement Incident Management Process.
• Additional qualifications of EMA Licensed electrical worker, BCA Certified Green Mark Manager (GMM), BCA Green Mark Professional (GMP). BCA Green Mark Facilities Manager (GMFM), Singapore certified Energy Manager, etc. will be highly desirable.
• Highly motivated and charismatic individual with a strong drive and enthusiasm towards sales
• Strong leadership, project management and team management skills
• Stakeholder management, influencing and negotiation skill are crucial
• Confidence and success in presenting to multiple levels of management
• Strong communication and interpersonal skills and the ability to work effectively both in groups as well as independently
• Demonstrated ability to perform and prioritize multiple tasks in a fast paced, high volume environment
• Good knowledge of computer software applications

• Associate Manager - Individual contributor role, opportunity to fast track to Team Manager if there is prior people management experience
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business, this role will have the opportunity to manage a team of 1-4 people in the next 6 months
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 4 years experience of having worked in a recruitment company, with minimum 2 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 20+ days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

*Directing the daily operations of the restaurant, including food preparation, cooking, serving and claen up.

*Hiring, training and managing restaurant staff, including cooks, servers and dishwashers.

*Scheduling staff shifts and assigning duties.

*Ensuring customers receive high-quality service and enjoyable dining experience.

*Handling customer complaints and feedback with profesionalism and care.

· To plan, direct, and oversee all bar operations including managing staff, ensuring product and service standards are met, and implementing and maintaining procedures for maximum operating efficiency.

· Preparing, mixing, garnishing, and serving alcoholic and non-alcoholic drinks according to company specifications

· Helping customers choose menu items or guiding them through drink options

· Set objectives and targets par levels for supplies, liquor, beer, wine and equipment

· Monitor and implement cost control for beverage unit/bar

· Completes requisitions to replenish shortages or additional items needed for the anticipated business through delegation

· Participates actively in implementing new ideas for improvement towards drinks menu

· Involve in planning and organizing promotions for outlet

· Assess development needs and train and coach bar staff

· Ensures the cleanliness and hygiene of bar area and make necessary improvements when required.

· Oversee the preparation and presentation of beverages to meet set standards

· Oversee the bar display to maximize functionality and attractivenes

· Liaise with kitchen staff and servers

· Implement improvements for products and service

· Assists server with expediting problem payments. Ensures all cashiering procedures are processed in compliance

· Resolve customer enquiries and complaints in a courteous and efficient manner

· Stay current with relevant legislation regarding service of alcohol and licensing

· Establish and manage the bar with the highest level of hospitality, customer service and hygiene standards

Life cannot thrive without a good company! Let's make your working life more exciting!