The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Job Scope

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Run a safe, injury/accident free workplace

Job Requirements

• Conflict Management
• Organization
• Decision-Making
• People Management
• Data Entry Skills
• Data Processing Skills
• Dependable
• Reporting Skills
• Deadline-Oriented
• Budget Development
• Critical Thinking Skills

Job Description

-In charge of handling arrival and departure passengers, coordinating and assisting passengers at the check-in counter.

-Handle irregularities and complaints occurring from handling process and reporting to head quarter.

-Ticketing and reservation.

-Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors(UM), VIP passengers and passengers needing wheelchair assistance.

-Handle all the expenses and revenues of the department.

-Answering telephone calls and general passenger handling duties in the Passenger Service Section.

-Direct passengers through Customs, Immigration, and Quarantine, as required.

-Design and development of the in-flight catering both on the variety and quality as well as product quality control.

-Handle special tasks assigned by management and other ad hoc duties.

Requirements

-At least 10 years of working experience in airport passenger service at airline company.

-Customer oriented with pleasant disposition and ability to communicate with all level of people.

-Pro-active, self motivated individual who works well independently.

-Excellent interpersonal, written and oral communication skills.

-Japanese communication skill of JPLT N1 or eqivalent is required for this post, for accurate and prompt communication and direction to the relevant departments at the Tokyo head office, in the event of an emergency.

-Extensive knowledge of international and Japanese regulations of aviation industry.

-Proficient in MS Word, Excel, PowerPoint and other software.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

ABOUT YOUR ROLE :

The Market Development Manager (ASEAN) will be responsible, as a part of a team, for driving top line growth and developing new business opportunities utilizing a full suite of Avery Dennison Smartrac RFID solutions and products for multiple focus industries, including Retail, Healthcare, Logistics or Ecommerce.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Lead, enable and own responsibility for execution and sales results for the including Retail, Healthcare, Logistics or Ecommerce.
• Identify and develop long-term strategic business opportunities. 
• Develop and maintain working relationships with line-of-business partners at the customers’ organization. 
• Act as a business innovation lead for customers’ and prospects’ strategic digital identity initiatives supporting, for example, Supply chain transparency including Retail, Healthcare, Logistics or Ecommerce.
• Develop trusting, lucrative business relationships with key decision makers as a proponent of RFID technology integration initiatives.
• Work with prospective customers to identify unmet needs, and present compelling solutions. 
• Communicate and link key value propositions and differentiators to customers with Avery Dennison Smartrac solutions set.
• Initiate, determine, and present ROI business case analysis. 
• Craft customized go-to-market strategies for regions and individual customers. 
• Stay abreast of industry trends by attending trade shows, events and staying on top of market insights as well as global branding trends. 
• Build a positive relationship with key influencers and foster healthy ecosystem partner communities.
• Incorporate knowledge of the industry to engage with ecosystem partners to develop market right products, support materials and pricing recommendations across RFID solutions.
• Collaborate with other Avery Dennison business units to identify and evaluate opportunities that convert into “land and expand” outcomes.
• Support the creation of Sales training content and tutorials for the internal and external partners.
• Identify, assess, develop and manage new programs and new business opportunities leading to successful commercialization efforts. 

• Plan, execute, and monitor marketing campaigns across various platforms (e.g., digital, social media, traditional).
• Manage campaign budgets, schedules, and resources efficiently.
• Track and analyze campaign performance, adjusting strategies as needed for optimization.

Skills and Competencies:

1. Strategic Thinking:Ability to think critically and develop effective strategies to meet company objectives.
   
2. Digital Marketing Expertise:Proficient in digital marketing tools and techniques, including SEO, SEM, Google Analytics, email marketing, and social media management.
   
3. Data Analysis and Interpretation:Strong analytical skills with the ability to interpret data and adjust strategies accordingly.
   
4. Creativity:Ability to develop creative campaigns and solutions that resonate with target audiences.
   
5. Leadership and Team Management:Proven ability to lead and motivate a team while collaborating across departments.
   
6. Communication Skills:Excellent verbal and written communication skills for internal and external audiences.
   
7. Project Management:Strong organizational skills with the ability to handle multiple projects and deadlines simultaneously.
   
8. Customer Focus:Ability to understand customer needs and deliver effective marketing solutions.
   

Job Description & Requirements

1. Formulate and provide directives for Production Department in meeting organization's goals and committed to Quality Management System.
2. Accountable with the assigned factory sections in terms of production, New Model Development, Customer Service and Support, Supplier and Materials Management, Logistics and Transportation.
3. Analyze section profit/loss of projects and providing cost control and cost effectiveness strategy.
4. Provide production & material planning in ensuring production efficiency and on time delivery.
5. Ensure effective control of machine up/down time and well scheduled and optimized planning in machine / work-center load.
6. Manpower balancing and deplaoyment strategy with manpower skill set.
7. Continuous improvement program to ensure productivity, cost and quality effectiveness, general housekeeping and safety.
8. Formulate, identify and conduct management / training workshop to initiate / facilitate staff in aligning organizations missions and objectives and actions plans.
9. Support other function activities within the company to achieve the overall business goals and objectives.
10. Implement process improvement.
11. Authorize the appropriate use of performance monitoring and statistical techniques.
12. Ensure and coordinate the implementation of risk assessment and risk contol of medical devices.

Requirements:

• Preferred to have Diploma / Degree in Mechanical / Precision Engineering or equivalent.
• Minimum 6 years in a Manufacturing environment (preferably in Precision Engrg / Sheet metal industry) and with at least 4 years of supervisory capacity.
• Exposure with involvement in newly factory, product / process set-up is much preferred.
• In-depth understanding of manufacturing cycle and good budgeting control.
• Strong leadership with good analytical and problem solving skill, as well as dynamic in planning and result oriented.

Main Responsibilities:

• Lead, motivate, and develop a team of Store Designers according to H&M Group values, business goals, and leadership expectations
• Support team members in reaching their full potential by actively working on development plans
• Ensure high-quality project deliveries and craftsmanship within the region, consistently meeting required timelines.
• Oversee project outcomes, providing feedback and suggesting enhancements through active coaching
• Set clear expectations for team members, effectively delegating tasks and distributing workload
• Foster strong collaboration between Central Functions, Brand, and Regions.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.

Key Responsibilities:

•Analyze and follow up store’s KPIs

•Deliver great customer experience

•Maximize conversion & customer service

•Ensure store meets H&M standards

•The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Introduction to Zodia

Digital Asset Custody, the way it should be

As an institution-first, FCA-regulated digital asset custodian, Zodia Custody aims to provide financial institutions, corporations, and professional investors with the freedom to realize the full potential of the digital asset future on their own terms. Established in 2020, Zodia Custody combines the agility of a start-up with the heritage of a 167-year-old financial institution, Standard Chartered, in partnership with Northern Trust and SBI.

Scope of Role:

Sales Leadership

As the Sales Senior Manager or Director, you will play a critical role in leading the sales strategy and execution for Zodia Custody in Singapore. You will be responsible for driving revenue growth by:

• Developing and implementing effective sales strategies that align with the company’s goals and market demands.
• Building and nurturing relationships with key client stakeholders, ensuring high levels of customer satisfaction and retention.
• Identifying market opportunities for new business and enhancing the company’s market presence.
• Analyzing sales data to inform strategy and improve performance metrics.
• Collaborating with marketing and product teams to align sales campaigns with product launches.
• Representing Zodia at client meetings, industry events, and conferences.

Key Stakeholders:

• Singapore Country Leader
• Marketing Department
• Product Management Team
• Clients and Partners

. Industry Knowledge

• Expertise in Digital Assets: In-depth understanding of blockchain, cryptocurrency, tokenisation, and the role of custodians in the digital asset ecosystem. Strong background in selling digital asset solutions or financial services products.
• Regulatory Awareness: Knowledge of Singapore financial regulations, including MAS requirements, PSA, and AML compliance.
• Custody and Security Expertise: Familiarity with custodial solutions, cold storage, multi-signature wallets, and other security technologies in the digital asset space.

2. Sales Skills

• 7+ years of experience in sales roles within digital assets or financial services, with minimum of 2 years within Crypto industry in any capacity
• Proven Sales Track Record: Demonstrated success in meeting and exceeding sales targets, ideally in financial services, fintech, or digital assets.
• Pipeline Management: Ability to manage complex sales cycles, from lead generation to closing deals, with large institutional clients.
• Consultative Selling: Skills in understanding client pain points and delivering tailored solutions that align with their needs.

3. Strategic Thinking

• Market Insights: Ability to analyse market trends and position Zodia Custody as the preferred partner in Singapore.
• Solution Innovation: Capacity to adapt custody solutions to meet the evolving needs of institutional clients.
• Competitor Analysis: Awareness of competitors' offerings and ability to differentiate Zodia Custody in the market.

4. Operational Knowledge

• Product Knowledge: Strong understanding of Zodia Custody's services, including technology, security protocols, and value proposition.
• Integration Expertise: Familiarity with integrating custody services with existing client platforms (e.g., Fireblocks, treasury systems).
• Post-Sales Support: Ability to ensure a seamless client onboarding experience and maintain long-term relationships.

5. Communication Skills

• Clear Messaging: Ability to explain complex digital asset concepts to clients with varying levels of technical understanding.
• Negotiation Skills: Expertise in structuring and negotiating contracts that benefit both Zodia Custody and the client.
• Stakeholder Engagement: Strong presentation skills for engaging C-level executives and board members.

6. Personal Attributes

• Resilience: Ability to navigate a fast-changing industry and overcome challenges in a nascent market.
• Entrepreneurial Spirit: Proactiveness in identifying opportunities and driving business growth in a new and evolving sector.
• Positivity: Positive and open approach, particularly in promoting trust and integrity in a security-focused industry.

• Base + Commission Scheme
• CPF contributions - Pension plan
• ESOP Plan
• Training & Development budget
• Work From Home - Flexible hours
• 30 days annual leave plus bank holidays
• Private Healthcare

Responsibilities:

Facility Setup and Infrastructure -

• Oversee the selection and setup of production line within the existing facility.
• Ensure infrastructure meets required quality and regulatory standards.

Project Planning and Execution -

• Develop comprehensive project plans, timelines, and budgets in collaboration with the WW programme management team.
• Define project scope, objectives, and deliverables in collaboration with each functional manager.
• Identify key milestones and ensure on-time, on-budget completion.

Process Development -

• Establish and document standardized production processes & Implement lean manufacturing principles to maximize efficiency.
• Collaborate with WW team to tailor and transfer WW standard production process for local use.
• Ensure that Make-To-Order processes are optimized to meet global customer demands efficiently, including availability and use of loaners.

Team Leadership -

• Ensure the training and management of cross-functional teams, including production staff, engineers, production planning team, etc are conducted and certified competent.

Stakeholder Management -

• Collaborate with internal and external stakeholders, including suppliers, customers, and WW team & Provide regular project updates to them.

Operational Readiness -

• Conduct test runs and process validations before full-scale production.
• Develop operational protocols & prepare for long-term operational sustainability and scalability, integrated into the existing operational model and activities.

Make-to-Order (MTO) Operations -

• Implement and manage Make-To-Order production workflows to fulfill custom orders efficiently.
• Coordinate closely with sales and customer service teams to meet diverse global customer requirements.
• Ensure timely delivery of high-quality, customized avionics equipment to international customers.

Requirements:

• Degree in Engineering, Operations Management, or Project Management, or a related field
• Minimum 5-8 years working experience in equivalent function
• Knowledge of business operations in an industrial environment with strong analytical skills
• Proven experience in project management in a worldwide matrix environment
• Demonstrated leadership in setting up new production facilities and operations, managing direct/indirect cross-functional teams
• Excellent communication, problem-solving and stakeholder management skills
• Able to attend virtual meetings after office hours (With French counterparts)

Other information:

• 1 Year Contract
• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus service is provided from designated MRT stations

• Manage the Frontline staff in the assigned terminal
• Provide leadership, motivate and lead the staff in the terminal
• Work closely with HR and Operations Executive on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potential and achieve sales targets
• Monitor, discipline and counsel staff on their sales performances and work conduct/behaviour

1. Knowledge of the products
2. Sales Skill
3. Serving attitudes
4. Complaint Handling
5. Team work
6. Keep rules and regulations
7. POS handling

• Schedule the team roster to maximize sales with matching the traffic trend
• Confirm the team roster of the terminal
• Set the commission scheme with OPM and monitor commission payouts
• Proposal and working with internal teams to increase sales, such as promotions
• Report sales and plan to archive the target

1. Yearly sales report and forecasting
2. Half-year sales report and forecasting
3. Monthly sales report and forecasting

• Handle and resolve customer’s complaints and work closely with CS team
• Review stock levels and work closely with logistics dept.

1. Monitor replenishment process and ensure adequate stock level
2. Ensure minimum out of stocks inconvenience for customer to maximum sales opportunities

• Ensure pleasant, attractive and safe environment in store

1. Review visual merchandising in store and work closely with VMD team
2. Ensure products are displayed in safe manner
3. Report to Managing Director for accidents in store

• Responsible for the strict adherence to all established operational policies and procedures

1. Establish policies and procedures relating to operation and ensure its adherence by all frontline staff
2. Work closely with security team on STEB & LAGS regulations

• Work closely with MD team to communicate with vendors
• Work closely with Marketing team to plan promotion
• Work closely with Finance team to ensure proper handling cash in store
• Operational Processes and Standard Operating Procedures (SOP) maintenance and updates

Working Hours:

Monday - Friday, office hours.

Requirement:

• 8 years of related work experience in retail operations, preferably in a FMCG or retail environment
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Outgoing, dependable, pro-active
• Good organizing skill
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

(Only short-listed candidates will be notified)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

C&B

• Basic Salary + Monthly Allowances + AWS
• AWS, Excellent Compensation Benefits
• Permanent position with Long Service Award

Responsibilities:

Business Development (Sales):

• Actively seek for new sales opportunities, identify potential projects, promote company services to prospective customers via various channel including social media
• Managing various sales accounts, providing utmost customer service experiences
• Follow up with potential customers closely and managing the gap to secure business opportunities
• Perform presentation to customers. Visit to their company & sites regularly
• Keep track of monthly sales performance and achieve revenue targets
• Analyze sales data, market trends, sales growth and customers’ feedback for improvement
• Prepares monthly reports, input and insights to management for customers’ needs and the competitor activities

Leadership (Management):

• Lead a team of 4-5 members, providing guidance and support to ensure individual met KPI
• Oversee the order processing and ensure on-time delivery to customers
• Provide problem-solving to fellow team members and lead them toward customer service satisfaction
• Prepare & conduct monthly/ad-hoc sales meeting contents
• Attend monthly management meeting and provides updates & status of Sales performances
• Involved in company’s welfare activity such as company lunch, bonding events & celebration

Requirements:

• Minimum Diploma level with at least 5 years of related working experience
• Preferred applicant with Construction supplies products related field
• Senior Sales Executive with leading a team experiences are welcome to apply as well
• Highly driven, able to motivate follow team members
• Excellent communication and presentation abilities
• Willingness to travel as required for meetings and visiting
• Must be self-motivated, resourceful and possess a pleasant disposition
• Ability to maintain confidentiality and work independently
• Ability to develop and maintain excellent working relationships with all internal & external personnel
• Applicants must be willing to work in Changi North Crescent

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

• Implement and standardized supply chain processes, methodologies and tools across the APAC region for chemicals; drive improvements in operational excellence using Lean Six Sigma and other approaches.

• Develop roadmap for and execute the business plan for Chemicals APAC, driving efficiencies and synergies while ensuring customer service, quality and delivery metrics are maintained/improved.

• Support future M&A, such as operational due diligence and operational integration for acquisition.

• Drive the implementation of supply chain IT systems; scout for, select and implement new technologies and systems and processes.

• Continuously build team capabilities through individual and team development programs.

• Develop and drive the sales activity.

• Work across all Lines of Businesses and functional areas to identify and jointly implement cost saving and service enhancing opportunities and initiatives.

• Develop and maintain strong positive relationships and communication with key external customers, including the delivery of plans to optimize the value proposition.

• Represent the Chemicals APAC BU to internal stakeholders, such as the C-Suite and financial sponsors, and external stakeholders, such as customers and suppliers.

Build a culture that supports the strategic direction of the organization, fostering an environment that values individual as well as team contributions, encourages innovation, champions change, and values diversity.

To ensure guests would feel safe and secure in our hotel, appropriate security levels necessary. As Assistant Security Manager, you’ll be implementing safety and security policies in accordance with IHG standards – emphasizing to remain alert at all times to team members. By allowing guests to feel safe, it would encourage repeat visits. You will assist in the security operations and ensure there are enough coverage from Security Team to manage activities in the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Report to Manager all hotel property deficiencies and safety or security hazards
• Monitor staff clocking on and off duty
• Conduct regular locker checks with Human Resources
• Conduct trainings for security officers, hotel colleagues and random checks of key registers in various departments in the hotel and report on discrepancies
• Check all packages and passes of employees entering and leaving the building
• Manage team including training, coaching, counselling, disciplining, quarterly check-in, yearly review etc.
• Identify & train talents for promotion
• Liaising and contacting vendors
• Administer efficient roster planning and scheduling
• Responsible for the safety and security of guests and employees
• Implement procedures and initiate action immediately for security and emergency incidents
• Be thoroughly familiar with and guided by hotel’s emergency plan in any case of fire outbreak
• Maintain a vigil 24 hour surveillance on areas frequented by guests and all work areas
• Ensure no undesirables loiter in or around the hotel premises
• Prevent gambling and sabotage on hotel premises
• Assist superior in the preparation and management of the department’s budget and is aware of financial targets
• Liaise with other departments for security matters whenever necessary

What we need from you?

• Minimum ‘O’ Levels or equivalent
• Security License and relevant WSQ Training Certificate
• Minimum 2 years of related work experience

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Team Summary
Visa’s Asia Pacific Corporate Strategy team based in Singapore plays a key role in shaping Visa’s long-term strategy in the region and solving for regional and country-specific opportunities and challenges, in partnership with executives and business leaders across Visa’s organization. Recent initiatives have addressed topics such as market strategy, product strategy, multi-year planning, and organic / inorganic growth opportunities across the region. The team is also responsible for developing thought leadership on emerging trends in payments industry.
What a Senior Manager in Corporate Strategy does at Visa:
The Senior Manager role in the Asia Pacific (AP) Corporate Strategy Team plays a key role in supporting delivery of key strategic initiatives across the region. The individual will support Visa’s businesses across functions and geographies – in assessing multifaceted implications for Visa of trends/developments and developing strategic recommendations in alignment with the regional and global priorities. This role will also be monitoring of competitive developments across the region/globally.

In this role, you are expected to:

• Leads workstreams within AP strategy projects and engagements
• Takes a more strategic, holistic approach to addressing specific problem statements or components of a project and that the approach should be aligned with overall project objectives
• For owned workstreams, responsible for identifying the problem statement, structuring analytical approach (key questions to be addressed and analysis & research required to answer those questions)
• Structures and executes own workstream with modest upfront and periodic direction / input from manager
• Effectively and highly efficiently manages own time as well as workplans for own workstream; able to sync up timelines / sequencing with rest of the project team
• With moderate support of manager, drafts storylines, structures documents and creates end-to-end presentations on strategic recommendations
• Being a sought after thought leader owner on select business topics within larger / complex cross-functional projects
• Able to assess multifaceted implications for Visa of trends and developments and makes sound recommendations; ensures strategic and financial soundness and alignment for any recommendations
• Communicates and presents recommendations and supporting rationale to mid-to-senior management in a clear, concise, and impactful way
• Able to independently manage meetings with working team and cross functional peer
• Leads various ad-hoc internal deliverables as assigned (e.g., monitoring of payment trends, sharing data / insights with other teams within Visa, etc.)

Why this is important to Visa:
The Corporate Strategy Senior Manager is a key player in the Visa Asia Pacific Corporate Strategy team helping the region define and achieve its near-term and long-term strategic priorities. The Manager will work as part of the core team helping drive critical qualitative and quantitative analysis to support the formulation of our strategy. It’s a high visibility and high responsibility role given the strategic nature of team’s work in the region.
 

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

YOUR MISSION _________

The incumbent will be responsible for conceptualization, development and implementation of creative and effective 360 marketing plan that serves to deliver brand’s and launch objectives, and sales results while boosting brand equity.

PRODUCT STRATEGY AND MANAGEMENT

• To monitor, review and dissect results of launches and propose action plans if required.
• To follow up the market assortment and portfolio, propose with specificity adapting to each market’s dynamism.
• To track the marketing budget effectively while delivering marketing activity according to the strategy and objectives outlined to drive brand and product awareness
• To support potentials building for marketing initiatives
• To support forecasting of products as well as marketing collaterals such as testers and merchandising materials and working with supply team to ensure timely fulfilment of stocks to stores
• To follow the availability of products and marketing collaterals with field team to ensure timely delivery in-country, meeting the on-counter dates.
• To actively manage an internal touchpoint “InDior app”, to ensure an accurate data management.
• To lead the product event pack, integrating all the launch information for the field team.
• To download and highlight all the relevant changes in launchbook for category manager, to adjust the plan when there is a need.
• To support the Go To Market seminars and Retailer meetings, organizing and prepare the key assets (Booklet, Presentation) and teasing activities.
• To prepare the BC seminar marketing presentation and help in the global organization in collaboration with the training team

REPORTING

• To complete monthly marketing performance reports on key franchise.
• To track competitor pricing (of key franchises in key markets)
• To conduct quantitative and qualitative market research and stay up-to-date with competitor products and market trends

VM, TRADE & TRAINING SUPPORT

• To work with VM to ensure outstanding product display and merchandising for maximum impact
• To inspire and create confidence in make up products by working closely with Training and Retail and creating effective sales techniques and speech which effectively translates into conversion
• To support trade marketing team on events, animation, to ensure the right products are being offered and focused

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

So, How Far Will You Take Dior?

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

We are seeking an entrepreneurial Category Manager, FMCG Non-Food who will be responsible for the sourcing and merchandising of a category within foodpanda’s New Verticals team. 

• Full P&L responsibility for the assigned Non-food categories, including revenue, margin & other supplier income.
• Develop and execute aligned category strategy to meet with KPIs
• Ensure pandamart has the right selections and best prices in the market.
• Work with existing suppliers to negotiate cost, funding and terms improvement, secure supplier marketing and advertising spend, and ensure a reliable and operationally effective flow of goods to our fulfilment centre.
• Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round.
• Employ data-driven decision-making to drive the category. Work closely with marketing and supply chain to forecast demand and ensure consistent supply
• Work cross-functionally with Supply Chain, Operations, Imports, Pricing, Strategy, Finance and Marketing to deliver strategic projects that allow pandamart to offer the best customer experience.

Job Responsibilities:

1. Manage full spectrum of accounting functions in accordance with statutory requirements, financial accounting regulations, company policies and procedures
2. Supervise a small team, provide guidance, resolving accounting discrepancies and review their work
3. Review processes and internal controls and taking the lead as project leader for any automation or improvement in processes
4. Compiling financial reports and supervising month/year end closing activities
5. Review WIP and Debtors ageing report
6. Ensure revenue, expenses and accruals are recorded appropriately
7. Assist with annual budgeting & forecast exercise
8. Handle corporate tax, GST filing and overseas VAT matters, government statistical reporting etc
9. Liaise and coordinate with external parties on different aspects including but not limited to audit, tax agents and corporate secretary matters
10. Undertake any other ad hoc task assigned from time to time

Job Requirements:

1. Degree in Accounting, Finance, or Business with min. 5 years of relevant experience, preferably with large reputable organizations. Big 4 professional firms experience would be an advantage.
2. Proficiency in use of computer. Especially excellent MS-Excel skills is a must, experience in MS-Access, MS-PowerPoint, Dynamics is an advantage.
3. Strong team-player with good interpersonal skills.
4. Keen on personal development with long term commitment to the company.
5. Good communication skills – both written and oral with ability to communicate to both finance and non-finance teams.
6. Must be able to work under pressure and meet tight deadlines.