Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of food ingredients, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work retail hours and on weekends.

Responsibilities:

· Analyse, develop, enhance, debug, support, maintain, test applications.

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements:

- Education: · Engineering Bachelor’s Degree

- Experience: 5 years’ experience in banks doing IT

Essential:

· 5 years’ experience in Java and Spring Boot development

· Having working experience of multiple projects end to end.

· Having experience in all relevant technical matters, end-to-end, within the IT implementation projects

· Adequate documentation of work done in projects updated in confluence.

· Worked with senior developers in all projects development, integration and communication to business.

· Having working experience in Agile environment.

· Who has essential working knowledge of ICV application which is a product from Personetics.

Key Domain/ Technical Skills:

· SQL, Java(essential knowledge in Spring boot), Shell Script

Job Description:

• Responsible for assisting to plan, manage and ensure smooth implementation and monitor of projects assigned from inception to completion on time and of desired quality.

• Responsible for assisting to manage and monitor site operation, workers and contractors.

• Have knowledge in oil trading industry works and able to correct, impart and supervise works done on site.

Job Requirement:

• Willingness to work in non-climate-controlled conditions (heat, cold, outdoors).

• Physically capable of performing the above duties.

• Good technical knowledge.

Job Description:

• Responsible for the company's financial budgets and preparation of periodic financial reports/statements for management and statutory purposes.

• Deliver insights from sales reporting/P&L to influence plans and strategies.

• Responsible for the timely preparation and completion of the annual report and ensuring compliance with the prevailing law and regulations.

Job Requirement:

• Possess relevant qualifications to the above.

• Possess good experience to the above.

• Physically capable of performing the above duties.

Key Skills:

- Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring (ACTIMIZE) across all regions.

Key Responsibilities

• Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

• Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

• Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

• Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML will be nice to have.

• Prior exposure in techno functional roles in compliance technology(preferred) or risk/finance technology

• Exposure/Knowledge in other AML/KYC Compliance Technologies (ACTIMIZE, Net Reveal, Detica etc.)

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

Job Description & Requirements

Administrative Support is responsible for providing administrative and secretarial support to management teams or product areas. Specializes in providing administrative and secretarial support for a department or group of individuals.

Responsibilities may include meeting coordination, supplies and equipment ordering, assistant coordination, payroll for staff eligible for overtime, and overtime reports.

1. Asset requisition, assets management and assets inventory reporting
2. Purchase Requests, Purchase Orders and Goods Received – experience in SAP is a plus
3. On-boarding and off-boarding of staff
4. Staff's building access cards application, modification and tracking
5. Support staff seating planning, management & implementation
6. Support management forums, workshops and team events
7. Support special initiatives that may arise
8. Assist in adhoc projects and admin as assigned by supervisor with a variety of internal & external stakeholders to achieve the objectives

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Job Description:

• Welcome customers and identify their preferences by asking pointed questions.

• Recommend hairstyles and haircuts according to customers’ face shapes and tastes.

• Cut, trim and shave hair using professional equipment.

• Apply a wide range of hair coloring techniques, like highlights.

Job Requirement:

• Possess good experience to the above.

• Hands-on experience with various coloring techniques.

• Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

• Good interpersonal and communication skills.

Responsibilities

• Collaborate with business stakeholders to gather and analyze requirements for retail processes

• Configure Dynamics 365 FnO modules, including Retail, POS, Supply Chain, and Inventory Management.

• Develop and implement customizations, reports, and integrations using Retail/Commerce SDK, C# and Power Platform

• Provide technical support and troubleshoot issues within the system.

• Conduct system testing and quality assurance to ensure functionality aligns with business requirements.

• Train end-users and provide ongoing support to maximize system adoption.

• Stay updated with the latest Dynamics 365 features and best practices.

• Participate in project planning and execution, ensuring timely delivery of solutions.

Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field.

• 5+ years of experience with Dynamics 365 Finance and Operations, particularly in retail modules.

• Strong understanding of retail business processes and best practices.

• Proficiency in Retail/Commerce SDK, C# and SQL

• Experience with data migration and integration tools (e.g., Data Management Framework).

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal skills.

Licence no: 12C6060

This advertisement is recruiting for the position of Receptionist cum Administrative.

If successfully selected, you will be seconded to MOE primary located in Ang Mo Kio.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: From 01 January 2026 to 31 December 2026.

Personnel to be deployed at the following hours:

Contract Period: From 02 Jan 2025 – 31 December 2025.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Option Period: From 01 Jan 2026 – 31 December 2026.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are voluminous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate the case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situations when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

The Personnel to have the following skills and experience:

• Good communication and inter-personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative

This advertisement is recruiting for the position of Food Lab Assistant.

If successfully selected, you will be seconded to MOE Secondary school located in Hougang.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: For a further period of one year.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 5:30pm (at least 4 hours per day), inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Service not required during home based learning days and school holidays unless required by the school.

The service required are set out as follows :

• Ordering and preparation of ingredients and equipment for practical lessons in the food labs
• General cleaning and maintenance of the food labs.
• Checking , collating, ordering and receiving ingredients from suppliers.
• All other duties as required by the Authority.

The personnel shall minimally have the following qualifications, skills and experience:

• A PSLE Certification or equivalent.
• 1 year of experience as Food Lab Assistant in the Food Lab in school.
• Follow food and beverage safety and hygiene policies and procedures.

Responsibilities

• To cover design aspects for systems such as Radars, Navigation Comms, Integrated Comms, Integrated Combat Systems and Layout designs

• Work with other trades on integration design between Platform and Systems

• To prepare the General Arrangement Plan (GAP)

• Preparation of tender proposal and technical specifications for tender submission

• Establish Major Equipment Specifications and Selections

• To check and ensure equipment specification, technical information, functional description document, installation control document and interface design specification are correct and properly maintained, disseminate and use for the preparation of design work activities

• Planning and control of Basic design document schedule to support project milestone

• To develop of new designs and design concepts;

• To source for new design tools;

• To provide specialist technical assessment and analysis other in-house departments and external parties

• To continue updating the developing and expanding of the design database

• To participate in tests and sea trials, including HAT and SAT, where required

• Perform detail design calculation where necessary

• To follow up and resolve all the design issues raised by Owner, Classification and Statutory Authorities on all design documents promptly and timely to support the schedule, including on site checking and discussions

• To generate 2D arrangement drawings for major equipment

• To generate list of design drawing / document specific to each project

• To check working drawings and ensure that they conform to contractual technical specification, installation control documents, Classification and Statutory Rules/Regulations

• To keep abreast with current technological developments and products, Classification rules, military and industrial standards and other standards relevant to design activities.

Requirements

• Degree in Electrical & Electronics Engineering

• 8 years of relevant experience in Marine related projects on Navigation Communications Systems and Radars (Fire Contol & Surveillance) will be advantageous

• Possess both project management and man management experience

• Ability to manage external and internal stakeholders will be critical for this role

• Proficiency in AutoCAD

Licence no: 12C6060

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform foot reflexology treatments following the established protocols, and allotted treatment times.

• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Project: Key Skills:

Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring - ACTIMIZE across all regions.

Key Responsibilities

Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML will be nice to have.

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

What we are looking for:

- Not suitable for Data engineers who have never worked on a user facing application

- Not suitable for middleware system engineers/system integrators

- Not suitable for Pure project managers/scrum masters. The person has to be hands on technically

- Machine Learning System & Dynamic Customer Risk Score Projects Domain Details (EDA process, Stratified sampling, Standard machine learning process, Feature engineering)

- Main Requirements Are:

1. Strong Experience application solutioning for interface connectivity such as APIs for ETL processes

2. Systems Architecture/Technical Design and BAU Issues Resolution

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs related to KYC Dynamic Customer Risk Score

Key Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark•

Job Description:

• Monitoring a workplace for the health and safety of the workforce.

• Enforcing workplace policies that affect health and safety of employees on-site.

• Conducting health and safety employee training onsite.

• Assessing current health and safety policies at the workplace and suggesting improvements.

Job Requirement:

• Willingness to work in non-climate-controlled conditions (heat, cold, outdoors).

• Physically capable of performing the above duties.

• Good technical knowledge.

Restaurang Assistant Manager

Requirements

1. Previous supervisory experience within a restaurant is preferrable.

2. Strong organizational and leadership skills.

3. Ability to resolve conflict in a professional manner.

4. Innovative and trustworthy.

5. Ability to remain impartial during conflict.

6. Available to work on shift schedule, including weekends and holidays.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Department:

Business Risk & Control Management (BRCM) function to strengthen its operational risk management practice. A critical part of the BRCM mandate is to carry out independent control testing on key processes to intercept issues early and to enhance operational controls where necessary. Candidates are required to perform the control testing on periodic basis (monthly / quarterly) and to provide findings and recommendations to Group Finance BRCM, and to stakeholders for implementation.

Job Description:

• Ascertain whether the Group Finance department has followed Key Risk and Control Self-Assessment (KRCSA) methodology in their control testing
• Perform independent testing to assess if controls are operating as intended.
• Document samples, test steps, results and findings
• Follow up with the department to put up action plan(s) for ineffective controls to ensure that prompt action is taken to prevent or minimize the potential occurrence of risk incidents
• Monitor the progress of action plans and report to BRCM
• Work closely with Country BRCM to roll out independent assurance review, incident escalation reporting, and OR programmes to ensure compliance with the related Group policies.

The Bank's function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

· Carry out Operations General Control testing in accordance with Assurance methodology and evaluate the adequacy and effectiveness of internal controls relating to risk within those function areas which include treasury products processing and custody operations.

· Adopt a range of sources and methods to obtain knowledge and apply judgment based on sound business knowledge of day-to-day assurance review work; this includes identifying and assessing key risks and designing testing to assess the design and operating effectiveness of the key controls in place to mitigate risk.

· Collaborate with subject matter experts (SME) and other teams in integrated assurance reviews and actively contribute to the delivery of team plans in support of the functional and business strategies under limited supervision.

· To support in Data Analytics use case testing and validations, to augment traditional control testing approach.

Job Descriptions

· Minimum 2 to 3 years of working experience in banks, audit, operations or risk management.

· Experience in usage of data analytics for audit or assurance work will be a strong plus.

· Possess a strong analytical and problem solving skills; think objectively and 'think outside the box' when analyzing issues.

· Excellent communication skills (verbal, written and presentation) to deliver timely assurance reports to senior management and stakeholders.

· Able to learn fast , multitask and cope with changes in a fast-paced environment

· Self-motivated and driven, able to work independently.

Department:

BANK's Techology Operations Strategic Sourcing Team to review and negotiate IT contracts with suppliers on IT initiatives across the Bank.

Job Description:

- Review and negotiate IT contracts with suppliers on IT initiatives across the Bank.
- Working in close collaboration with the Strategic Sourcing & Procurement colleagues, Group Legal and IT stakeholders to protect the Bank and to optimize the value from the supply market.
- Ensure compliance to BANK'S policies, process standards and guidelines.
- Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.
- Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

Responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

- Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Requirements:

- Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- In depth knowledge of infrastructure services with
Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH SFTP, Database,

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/ Javascript knowledge

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Key Domain/ Technical Skills:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

Our client is a leading provider of Industrial Intelligence solutions, operating across Asia, the Middle East, and Central Asia. They are currently seeking a dynamic and experienced Project Manager to oversee the successful delivery of key milestones for significant infrastructure projects.

Key Responsibilities:

• Serve as the primary point of contact for LTA, SMRT, and other stakeholders, managing both technical and operational aspects of project execution.
• Facilitate weekly interface meetings with LTA, SMRT, and relevant parties to address interfacing challenges and track progress.
• Coordinate with contractors, consultants, government bodies, and internal teams to ensure seamless project implementation.
• Manage comprehensive project documentation, including system interface designs, site construction drawings, and technical specifications.

Qualifications and Experience:

• A proven track record in project management within LTA-MRT projects or similar large-scale infrastructure endeavors.
• Familiarity with BIM (Building Information Modeling) tools.
• Proficient in using Putty, WinSCP, and Wireshark software.
• Solid understanding of communication protocols such as TCP/IP and Modbus.
• Bachelor’s degree in Civil, Electrical, Mechanical Engineering, or a closely related discipline.

Preferred Skills:

• Prior experience with railway or infrastructure project engineering will be highly advantageous.
• A mindset driven by initiative and intellectual curiosity, coupled with excellent organizational capabilities.

If you are passionate about project management and eager to contribute to transformative infrastructure projects, we would love to hear from you!

We look forward to welcoming a dedicated professional to our client's team!

Job Responsibilities

• Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.(PDPA & MAS Notice 626)
• Gathering Evidence for Financial Scam Reports and Escalating to relevant BU for Touchpoint / Investigation / Compensation within stipulated timeframe
• Understanding Fraud & Scam Terminology and Methodologies.
• Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government Impersonation / Friends Scam), Investment Scams
• Social Engineering Scams
• Reports For Mule Accounts / Funnel Accounts.
• Ensures highest standard of service delivery to our customers.
• Respond and react in a timely manner to escalate fraud / scam service request.
• Investigate transactions flagged as suspicious timely.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose One):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Overview:

The Operations Support Officer provides vital assistance in maintaining school facilities, supporting events, and ensuring the safety of students and staff. This role involves a range of tasks, including the upkeep of equipment, logistical support for school functions, and managing traffic and gate duties.

General Responsibilities:

• Provide support in general upkeeping of equipment and workplace.
• Provide logistical support for school events, functions, which includes arranging of furniture and equipment.
• Perform gate ushering duties and implement traffic control measures in ensuring safety of students.
• To carry out other assigned duties from time to time.

Requirements:

• Physically fit to assist in logistical support
• Able to converse in basic English to liaise with contractors and staff.