Perform installation of cable hanger, cable type, cable identification cable pulling techniques, stuffing tudes and packing, and terminal sizing.

To assist in simple facilities electrical maintenance and up keep necessary.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Responsibilities

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.

• Actively sourcing new sales opportunities through cold-calling and emailing.

• Developing in-depth knowledge of product features and benefits.

• Utilizing virtual meetings to build relationships with new customers.

• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.

• Advising customers on suitable product selection based on their needs and specifications.

• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.

• Following up on sales inquiries that are made by potential customers through different channels.

• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Requirements

• Minimum diploma / degree in any field.

• Experience in Information Technology would be advantage.

• Able to read and speak Japanese to liaise with Japanese customers would be an advantage.

• Experience in sales in managed services will be given priority.

• Possess excellent communication skills

• Excellent negotiation and consultative sales skills.

• Effective communication skills.

• Exceptional customer service skills.

Licence no: 12C6060

Responsibilities

• Design and develop application and technical architecture components, ensuring high performance, responsiveness, and scalability.

• Create and maintain technical documentation.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Ensure the best possible performance, quality, and responsiveness of applications.

• Identify and correct bottlenecks and fix bugs.

• Help maintain code quality, organization, and automatization.

• Stay up-to-date with emerging technologies and trends.

• Assist in the preparation and production of releases of software components.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Manage a small team of developers, providing leadership, guidance, and mentorship.

• Lead the team in coding, unit testing, and code reviews, ensuring adherence to best practices.

• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT).

• Collaborate with project managers and stakeholders to understand and refine requirements.

• Work closely with business analysts and end-users to ensure technical compatibility and user satisfaction.

• Develop and maintain technical documentation, including specifications, system design documents, and testing documentation.

• Ensure compliance with company standards and policies, including security standards and development methodologies

• Perform the detailed design of application and technical architecture components.

• Develop common test data.

• Configure, build, and test the application or technical architecture components.

• Collaborate with other developers, designers, and architects to ensure configurations meet requirements and performance goals.

• Adhere to security coding practices to mitigate common vulnerabilities.

• Participate in code reviews and notify the technical architect and project manager of any issues.

• Assist in transitioning application components to testers.

• Address defects and performance issues identified during testing.

• Document the application for maintenance purposes.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• More than 4 years of working experience in the following top 3 core skills:

1. AS400 RPG & COBOL

2. Knowledge in Remittance Application

3. ALBON and SQL, DB2

Skills which are good to have / optional:

1. Knowledge or experience working on AS400 Technologies

2. Knowledge or experience working on SWIFT and Local RTGS Application

Licence no: 12C6060

Responsibilities

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost and scope

• Manage and oversee project documentations and subcontractor matters

• Perform system setup and resolve technical issues

• Basic setup of network switches and able to perform network check.

• Testing of products in indoor/ outdoor environment

Requirements

• Diploma in Mechatronics/ Electrical/ Electronics / Computer Science / Computer Engineering in Information Technology, Information Systems, IT Security or equivalent

• Basic understanding in physical security system

• Knowledge in any of the following will be a strong plus:

i) Setup Operating System, Network System, Wireless System

ii) Setup Security System e.g. Intrusion Detection System, CCTV System, Access Control System.

• Class 3 vehicle licence is required

Licence no: 12C6060

Responsibilities

Infrastructure Management:

• Deploy, configure, and manage cloud resources using infrastructure-as-code (IaC) tools such as Terraform or CloudFormation

• Monitor and maintain cloud infrastructure to ensure optimal performance, availability, and security.

• Implement automation and orchestration to streamline deployment and scaling processes.

Cloud Services Administration:

• Manage and administer various cloud services, including compute instances, storage solutions, databases, networking components, and serverless offerings hosted on AWS and Azure.

• Optimize resource utilizations to ensure efficient cloud service delivery and cost management.

Monitoring and Incident Response:

• Set up monitoring and alerting mechanisms to promptly identify and address performance issues and security vulnerabilities.

• Collaborate with the incident response team to troubleshoot and resolve operational incidents, ensuring minimal service disruption.

Security and Compliance:

• Implement security best practices to protect cloud environments from potential threats and vulnerabilities.

• Assist in conducting security audits and assessments to maintain compliance with industry regulations and standards.

Collaboration and Documentation:

• Collaborate with cross-functional teams, including DevOps, development, and security, to understand requirements and align cloud infrastructure accordingly.

• Maintain comprehensive documentation related to cloud infrastructure, processes, and procedures.

Continuous Improvement:

• Stay up to date with industry trends and advancements in cloud technologies.

• Identify opportunities for automation, optimization, and process improvement to enhance cloud operations.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).

• Atleast 5 years of working experience in cloud operations, managing cloud-based infrastructure, and deploying cloud services.

• Proficiency in cloud platforms such as Amazon Web Services (AWS) and/or Microsoft Azure.

• Strong understanding of infrastructure-as-code principles and tools.

• Familiarity with scripting and automation using languages like Python, PowerShell, Bash, etc.

• Experience with monitoring and log aggregation tools for proactive issue detection.

• Knowledge of security best practices and experience implementing security controls in cloud environments.

• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

• Strong communication and collaboration skills to work effectively with diverse teams.

• Certification in AWS Cloud Practitioner, AWS Architect is a plus.

Scripting (good to have):

• Python and associated libraries (pandas, pyspark)

• R

• Frameworks – React/FLASK

Licence no: 12C6060

Our client, a top-tier logistics and freight solutions provider, is looking for a Regional Tender Analyst to oversee and streamline tenders across the Asia-Pacific region. You’ll report directly to the Manager – Regional Tender Management, APAC, and play a critical role in managing tender submissions and pricing strategies.

Core Duties:

• Handle the end-to-end tender process (RFQ/RFP) for key clients in the Asia-Pacific region.
• Specialize in RFQs with an Intra-Asia focus, including analyzing, coordinating, and pricing tailored solutions.
• Collaborate with regional tender teams to align with internal protocols.
• Liaise with stakeholders to establish pricing strategies and secure approvals.
• Maintain tender data, reports, and key metrics in monitoring systems.
• Provide expert advice to Asia-Pacific pricing and tender teams.

Skills & Expertise Required:

• Bachelor’s degree in business or related field with 3+ years of experience in sea or air freight tenders, ideally within freight forwarding.
• Comprehensive knowledge of logistics, carriers, and trade routes.
• Skilled in project/time management, written communication, and data analysis.
• Advanced proficiency in Microsoft Office, particularly Excel, with strong numerical accuracy.

If you’re ready to make your mark in tender management, apply today!

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of timber, raw materials, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of food ingredients, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work retail hours and on weekends.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of food ingredients, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work retail hours and on weekends.

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Shift Timings (Choose One Shift Option):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Responsibilities

• Development and implementation of large scale J2EE projects in the field of biometrics, identity management and security control.

• The developer will work with enterprise class J2EE application software and development tools. The developed software will be deployed in a highly available and scalable environment

• Successful applicants can expect to work in fast paced environment with dynamic projects teams.

Requirements

• Bachelor's Degree in Engineering (Computer/ Telecommunication), Computer Science / Information Technology or equivalent

• Candidates with Diploma in Computer Studies and completed at least one full SDLC of a J2EE project can also apply

• Minimum 5 years of relevant working experiences

• Knowledge and hands on working experience in Java, JSP/Servlet, Java Bean, JDBC, SQL, HTML, XML, CSS, JavaScript, etc. are essential

• If is preferred that the candidate has working development experience in JMS, MQ and Hibernate (or equivalent)

Licence no: 12C6060

Responsibilities

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost and scope.

• Manage and oversee project documentations and subcontractor matters

• Perform system setup, database setup, resolve technical & design issues

• Support for IT infrastructure comprising Microsoft OS

• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project

• Installation, debug and troubleshooting IT-related issues

Requirements

• Degree/ Diploma in Project Management/ Computer Science / Computer Engineering in Information Technology, Information Systems, IT Security or equivalent.

• Experience in Project Management, IT Management Systems Deployment or equivalent experience

• Proficient in Database, Cybersecurity, Networking and Windows OS

• Able to perform work independently and a team player.

• Knowledge in any of the following will be a strong plus:

i) SQL management studio application and database table,

ii) Vulnerabilities Assessment,

iii) Software development knowledge

iv) Setup and install access control system e.g., key manage system, CCTV, card reader or gantry.

v) Redundancy technology knowledge e.g., failover clustering, Nic teaming etc.

vi) Network Switch Configuration

Licence no: 12C6060

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform beauty treatment for guests.

• Explaining treatments and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Good interpersonal and communication skills.

Job Description:

• Welcome customers and identify their preferences by asking pointed questions.

• Recommend hairstyles and haircuts according to customers’ face shapes and tastes.

• Cut, trim and shave hair using professional equipment.

• Apply a wide range of hair coloring techniques, like highlights.

Job Requirement:

• Possess good experience to the above.

• Hands-on experience with various coloring techniques.

• Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

• Good interpersonal and communication skills.

Job Description:

• Updating the CRM system on a regular basis, upselling and cross-selling to existing customers
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Following up on sales inquiries that are made by potential customers through different channels.
• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.

Requirements

• Minimum diploma / degree in any field.
• Experience in Information Technology would be advantage.
• Experience in sales in managed services will be given priority.
• Candidate excellent communication skills with limited experience may apply.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.

Applicancants with more years of relevant experience & skills may be considered for senior roles.

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]

Responsibilities

• Develop and maintain resource allocation plans to support project schedules.

• Coordinate with project managers to identify resource requirements, constraints, understand staffing requirements for upcoming projects and assignments.

• Maintain a database of staff skills, qualifications, and availability to facilitate efficient deployment.

• Coordinate the assignment of staff to projects based on their skills, availability, and project requirements

• Monitor and track staff deployments to ensure projects are adequately staffed and resources are effectively utilized.

• Communicate with staff regarding their deployment assignments, including location, duration, and responsibilities.

• Provide support to staff and managers regarding deployment-related issues and conflicts.

• Analyse and monitor resource utilization and identify opportunities for optimization

• Develop method to measure and ensure adequate staffing levels and skills

• Develop and implement strategies to improve resource allocation and utilization; Evaluate deployment processes and make recommendations for improvement.

• Prepare regular reports on resource allocation and utilization for management review.

• Identify and implement process improvements to enhance resource management practices

• Coordinate with recruitment agencies to ensure timely staffing of projects.

• Manage & maintain relationships with external vendors and staff

• Develop and maintain systems to track staff progress and performance.

• Collaborate with managers to develop individualised training development plans for each position.

• Coordinate with training and development team on training activities to support staff growth.

• Monitor staff engagement and satisfaction levels and identify opportunities to enhance staff morale and motivation.

• Collaborate with managers to address staff performance issues and implement corrective actions.

• Stay current on trends and best practices in staff development and performance management.

• Assist with day to day operations of the Resource Management functions and duties

• Administration of transfers/movements, performance appraisal reviews, turnover, promotions etc.

• Collaborate with the Business Unit’s Resource Team on the daily resource management’s operational duties

• Conduct orientation and on-boarding of new joiners and integrate them into deployment plans.

• Manage off-boarding processes, exit interviews and clearance

• Ensure accuracy in the maintenance of manpower records in the systems.

• Administer and effectively implement the processes for disciplinary, grievance handling and termination/exit clearance, to ensure compliance with statutory and regulatory requirements

• Prepare monthly reports and to Management

• Verify and process invoices for all contract manpower

• Any other ad-hoc duties as required or assigned

Requirements

• Degree in Business Administration, Business Studies or equivalent with 1-3 years HR Business Partners Experience

• Professional HR certification (e.g., SHRM-SCP, SPHR) is a plus

• Familiarity with Excel and an interest in learning Data Visualization Tools such as Tableau

• Eagerness to engage with unstructured data to derive insights and contribute to solving business problems

• Willingness to develop presentation skills and effectively communicate with stakeholders

• Prepared to work in a progressive, fast-paced environment

• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

• Good understanding of common HR practices and Employment related legislation

Licence no: 12C6060

Responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

- Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Requirements:

- Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- In depth knowledge of infrastructure services with
Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH SFTP, Database,

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/ Javascript knowledge

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Key Domain/ Technical Skills:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

Our client is a leading provider of Industrial Intelligence solutions, operating across Asia, the Middle East, and Central Asia. They are currently seeking a dynamic and experienced Project Manager to oversee the successful delivery of key milestones for significant infrastructure projects.

Key Responsibilities:

• Serve as the primary point of contact for LTA, SMRT, and other stakeholders, managing both technical and operational aspects of project execution.
• Facilitate weekly interface meetings with LTA, SMRT, and relevant parties to address interfacing challenges and track progress.
• Coordinate with contractors, consultants, government bodies, and internal teams to ensure seamless project implementation.
• Manage comprehensive project documentation, including system interface designs, site construction drawings, and technical specifications.

Qualifications and Experience:

• A proven track record in project management within LTA-MRT projects or similar large-scale infrastructure endeavors.
• Familiarity with BIM (Building Information Modeling) tools.
• Proficient in using Putty, WinSCP, and Wireshark software.
• Solid understanding of communication protocols such as TCP/IP and Modbus.
• Bachelor’s degree in Civil, Electrical, Mechanical Engineering, or a closely related discipline.

Preferred Skills:

• Prior experience with railway or infrastructure project engineering will be highly advantageous.
• A mindset driven by initiative and intellectual curiosity, coupled with excellent organizational capabilities.

If you are passionate about project management and eager to contribute to transformative infrastructure projects, we would love to hear from you!

We look forward to welcoming a dedicated professional to our client's team!

Job Responsibilities

• Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.(PDPA & MAS Notice 626)
• Gathering Evidence for Financial Scam Reports and Escalating to relevant BU for Touchpoint / Investigation / Compensation within stipulated timeframe
• Understanding Fraud & Scam Terminology and Methodologies.
• Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government Impersonation / Friends Scam), Investment Scams
• Social Engineering Scams
• Reports For Mule Accounts / Funnel Accounts.
• Ensures highest standard of service delivery to our customers.
• Respond and react in a timely manner to escalate fraud / scam service request.
• Investigate transactions flagged as suspicious timely.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose One):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

•

This advertisement is recruiting for 3 positions of Admin Support Officer.

If successfully selected, you will be seconded to MOE primary school located in Jalan Lempeng.

Contract Period: From 02 January 2025 to 31 December 2025.

Personnel to be deployed at the following hours:

Admin Support Officer

• Mondays to Fridays: 7:30am to 5:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Teacher Resource Support

• Mondays to Fridays: 7:30am to 3.30pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Operations Support Officer

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Admin Support Officer

• To attend to enquiries including walk-in, call-in and follow up with customers’ enquiries;
• To attend and keep a record of sick/injured students;
• To manage incoming and outgoing mails
• To assist in receiving and distribution of goods;
• To assist in filing, recording of lost-and-found items and perform other ad-hoc and simple administrative duties as and when necessary

Teacher Resource Support

• To provide teaching and learning support to teachers such as preparation of resources / materials for Science laboratory activities, enrichment programmes and competitions, etc;
• To assist to source and purchase materials for laboratory activities, practical tests and enrichment programme and to aid science teachers with the clearing up after laboratory lessons and when required;
• To assist to prepare forms and expenditures claims and keep copies of invoices and receipts;
• To label and keep records of existing and new Science teaching and learning materials and laboratory apparatus such as teachers’ desk copies, reference books, DVDs, lab apparatus and chemicals, etc;
• To maintain loan records of Science Resources;
• To pack and organize the resources in the Science Rooms. Ensure that the Science rooms are clean and conducive for lessons;
• To ensure laboratory equipment, materials and specimens are in good working conditions. Conduct stock-take at least twice a year. Assist to update the stock record and breakage record to initiate ordering of replacements, when necessary;
• To ensure proper disposal of waste materials such as sharp waste objects and chemicals;
• To ensure safety of students in the Science rooms. Record and report any incidents to Science HOD / LH. Maintain a laboratory incident log book;
• To check that safety devices in the laboratory, such as emergency eye-washers, showers and fire extinguishers are working;
• To perform any duties assigned by the Science HOD / Level Representative.

Role: Pega Lead Systems Architect

Basic Responsibilities:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or Systems Analyst. Leads or supports the analysis, design, development and implementation of systems and software, as well as the completion of other project work streams and deliverables. May also lead project modules or work activities as appropriate and can formulate solutions to defines/specific business or technical issues.

Qualifications Required

5+ years as a practicing LSA for multiple accounts.

10+ years of total pega Experience

Certified LSA

Strong stakeholder Management

Devops &Agile Experience

Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance Monitoring &improvement

Specific Responsibilities:

Experience in Development in Banking and Financial

Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer, Clipboard, SMA and Live UI.

Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing &troubleshooting

Having good understanding on the rules management and associated tools such as export &import tools skimming and bulk processing tools.

Good knowledge of SQL using Oracle

Having Strong base in web designing & development using HTML & JS, Strong communication and presentation.

Implementing and following agile/scrum processes within self-organizing team.

Manage the overall key design areas of a Pega implementation

Use expert consulting skills to manage project scope and client expectations

Actively collaborate with other teams to solve cross functional challenges.

Actively participate Business value assessment and business requirements elaboration phases.

Actively participate in the requirements, design and construction phases; to lead to success.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570