Training Programme Details (Upcoming Training in Feb 2025)

- There will be a 1-2 months training programme whereby you will be required to pass a role-play & technical assessment in order to be posted to your work teams (2 attempts given)

- Minimum attendance required (95%) in order to pass the training programme.

Shift Timings (Choose 1 Option):

Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Responsibilities

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

● Configure, maintain, and enhance CI/CD pipelines to streamline change and release management processes, ensuring efficient and reliable software delivery.

● Maintain and integrate tools for configuration management, build automation, continuous integration/deployment, monitoring, reporting, and alerting.

● Implement and operate monitoring and alerting tools to ensure system reliability and availability.

● Develop and maintain automation scripts for tasks such as server configuration, CI/CD workflows, and infrastructure provisioning.

● Participate in capacity planning and risk management, ensuring systems are prepared for growth and unforeseen challenges.

● Explore and adopt innovative DevOps methodologies to improve production reliability and overall system availability.

● Apply and enforce security practices to protect the organization’s infrastructure and data, adhering to industry standards and regulatory requirements.

● Collaborate with cross-functional teams to build high-quality, scalable environments that support both development and production systems.

● Efficiently prioritize and execute tasks in a fast-paced, high-pressure environment.

Requirements :

Bachelor’s degree in Computer Science, IT or related fields

· At least 2 years of hands-on DevOps Engineering experience, complemented by an additional 2 years or more in Software Engineering or System Administration roles.

Technical Proficiency:

· Hands-on experience with AWS services, including deployment and management of cloud infrastructure.

· Proficiency in containerization technologies, particularly Docker and Kubernetes, with practical experience in production deployments. Hands-on experience with Openshift is an advantage.

· Expertise in Infrastructure-as-Code (IaC) tools (e.g. Terraform, CloudFormation) for provisioning and managing cloud infrastructure.

· Strong understanding of Linux server administration, with scripting proficiency in Bash.

· Solid knowledge of virtualization and networking concepts, including firewalls, DNS, and load balancers.

· Familiarity with GitOps tools (e.g., ArgoCD, Flux) for automating infrastructure and application deployments.

· Enhance developer productivity by maintaining efficient and developer-friendly CI/CD workflows, and optimizing build times.

· Support developers in debugging and troubleshooting deployment-related issues to ensure smooth integration with production systems.

Monitoring & Analytics Tools:

· Experience with tools like Prometheus, Grafana, and ELK/Opensearch/Elasticsearch for monitoring, logging, and visualization.

Scalability and System Design:

· Understanding of highly scalable distributed systems and system architecture principles.

· Breadth of knowledge across operating systems, cloud computing, and distributed computing domains.

Soft Skills & Collaboration:

· Excellent troubleshooting skills and strong technical aptitude to diagnose and resolve complex issues.

· Effective communication skills to work in SCRUM teams and foster collaboration across diverse stakeholders.

· Ability to prioritize tasks effectively in dynamic and high-stakes environments.

Responsibilities :

● Create and maintain automated test cases, test plans and test framework ensuring that they are up to date with requirements and policy changes

● Create, maintain and improve the automated test framework and test environments

● Conduct testing on new features and file defects

● Perform various tests such as manual/functional/performance/exploratory tests and support UATs

● Assist in resolving production cases

Requirements :

• Bachelor’s degree in Computer Science, IT or related fields
• At least 3 years of professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Proficiency in programming languages such as Java or Kotlin. Knowledge of Spring Boot will be an advantage
• Experience with open-source automated testing frameworks such as Cucumber, TestNg and Playwright
• Experience with open-source performance testing tools such as JMeter, Gatling, Locust or enterprise level tools such as HP LoadRunner
• Experience with open-source penetration testing tools such as ZAP, Burp Suite, SQL Map or enterprise level tools such as HP WebInspect, Nessus, CheckMarx
• Experience working in SCRUM teams
• Excellent communication and collaboration abilities
• Proactive, self-driven and motivated

Work Hours:

24x7 Overnight On-Site Rotational Shift Required

Responsibilities:

· Practical experience in data encryption, key management, and cryptographic technologies.

· Understanding of encryption techniques, tools, and best practices.

· Preferred experience with Hardware Security Modules (HSMs), key management systems, and data protection solutions.

· Familiarity with security protocols such as TLS and SSH.

· Proficiency in cryptographic principles, digital certificates, and Public Key Infrastructure (PKI) standards.

· Knowledge of various operating systems and file systems.

· Supports SSL activities such as CSR generation, Certificate Issuance and Cert Injection

· Support Issuance/Revoke of certificates for Mac OS and other systems

Requirements:

· Willing to work during weekend or wee hours to support security administration activities.

· Must demonstrate strong analytical and problem solving skills.

· Must be process oriented and organized.

· Must be able to communicate ideas, both in written and verbal, in a clear, concise and professional manner; including technical writing skills.

· Team skills, including ability to establish and maintain effective working relationships with all levels within an organization, fostering collaboration internally/externally with vendors and staff.

Key Domain/ Technical Skills:

· Cryptography

· Java

Job Description:

• Promotes and maintains patient health by providing services under supervision.

• Implement physician directives.

• Performs therapeutic procedures.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

Responsibilities:

1. Stakeholder Relationship Management
   a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
   b. Prioritize business requests and co-create Business Roadmap with business segments
   c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
   d. Supports effective business change by building relationships with business leaders, technology and operational business partners
2. High Level Solutioning
   a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
   b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
   c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
   d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
3. Change Implementation Planning & Management
   a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
   b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
   c. Work with business technology services team on the smooth delivery of the solution
   d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
   e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
4. Managing RUN
   a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
   b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
   c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
   d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed
5. Sustainable Improvements
   a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
   b. Improve systems by studying current practices; designing modifications.

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language
• Works with the testing service providers and other BANKS stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various BANKS stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by BANKS stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all BANKS stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements:

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.

Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Key Domain/ Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

JOB DESCRIPTION

• Assist project delivery/development manager for planning, developing, tracking, implementing Oracle Siebel CRM and Microsoft Dynamics CRM application
• Will be involved in assisting in project tracking and controlling of application development phases and activities in compliance to IT Application policies, standards and procedures
• Lead team in functional requirements gathering, application technical design/implementation, interface development, security review and support
• Assist in managing business users, vendor and interface application team to ensure successful delivery of projects

· Collaborate with cross-functional interface teams

· Prepare, review and ensure application features & functionalities adhere to business requirement and quality, including reliability, security and performance

· Prepare and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards

· Work with Test managing to formulate comprehensive system test strategy, test plan & test cases to align with project scope, quality requirements and targets.

· Manage release Change Management. Ensure changes are completed according to the project and/or release schedule.

• Assist to formulate implementation and deployment plan for system cutover.

Skills & requirements

Qualifications

· Good interpersonal and communication skills, both verbal and written.

· Solid experience in functional requirement management and end to end requirement analysis.

· Solid experience in business process modeling and functional design.

· Solid experience in object oriented design techniques, UML and object modeling

· Experience with Scrum or similar agile development.

· Experience with Oracle Siebel CRM 7.8 and Microsoft Dynamics Customization and Configuration

· Experience in designing and implementing integration with .Net C#, MQ and Batch file

· Experience with a variety of source control and development tools

· Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

· A passion for learning and the willingness to solve problems.

· A Bachelor in Computer Science, Computer Engineering, Information Systems or any related field with strong education in web technologies.

A Big Plus

· Experience with regional CRM implementation in Financial Industry.

· Experience with cross platform debugging.

· Experience in setting up and running DevOps: continuous Integration, continuous build

Basic salary: $2.2k above

Monday to Friday: 8am- 6pm

Job scope:

Reply email

Receive call

Simple data entry

Locaton: Bukit Batok

Whatsapp: +6580761774

Job Roles and Responsibilities

· It is the responsibility of this role to oversee all aspects of product marketing using a variety of tools. This includes maintaining and enhancing current marketing tools utilized by the Company, such as the website and CRM systems. Additionally, the individual in this role will be responsible for creating daily and monthly Company write-ups for newsletters and other marketing materials. Market research will also be essential in order Gain market insights and business intelligence

· Develop and implement relevant marketing strategy and action plan to promote the company’s product and services

· Implement strategies in an effective and timely manner to achieve results

· Conduct review of strategies and results

· Responsible to extend Company brand awareness; product marketing; public relations; launch of new products; project manage participation in exhibitions and/or conferences and other industry events

· Create and manage marketing campaigns across various platforms, such as social media, email, and print

· Update and maintain company website

· Conduct market research; publish monthly newsletter

· Monitor and analyse the performance of marketing campaigns to optimize results

· Provide regular reports and updates to senior management on marketing activities and outcomes

· Requirements:

· Diploma or Bachelor in Business Studies or Marketing

· Minimum 1-2 years’ experience with business marketing or business development

· Possess initiative and passion for innovation

· Must possess integrity and drive

· Able to work independently

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Key responsibilities:

As a Senior Developer in the for Internal project, you will play a pivotal role in gathering requirements, documenting, designing, and implementing the solution of a Corporate Tool/Banking Global Markets Shared Platform which is responsible for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of the bank's department.

• Implementing Python based full stack application instances; analyse the impact on current/new system, research problems and design and implement optimal solutions.

• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.

• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.

• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.

• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.

• Communicate effectively with external and internal teams on technical delivery and system maintenance.

• Enforce technical quality in all aspects of project delivery, with Waterfall/Agile best practices and methods such as Scrum, CI/CD DevOps Practices, Test Driven Development, while adhering to SDM guidelines.

Key Skills:

• Frontend development: Vue/Nuxt3, CSS (SCSS).

• Backend development: Python/Django/REST API Frameworks.

• OS skills: Linux/Unix with Shell Scripting.

• Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of raw materials, linen, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Analyze, design, program, test, document and maintain IT systems or applications
• Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings.
• Analyze requests for enhancements/changes and write amendment/program specifications.
• Update system documentation.
• Perform and manage stages of the SDLC and participate in the systems review with Project Lead/Manager.
• Understand the interdependencies of the services (application, system and database) and able to pin-point problem areas accurately to improve overall efficiency.
• Design and document system design, architecture and propose appropriate technologies and tools required to implement systems; and ensure users sign-off on design specifications.
• Use development tools to develop applications for better productivity.
• Develop test cases, conduct SIT, load test and tune the performance of systems to meet SLA.
• Deploy systems to production and provide post-implementation support.
• Provide technical guidance to junior colleagues in their work.
• Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions about system builds or enhancements.
• Any other duties as and when assigned.

Minimum Qualification:

Bachelor’s degree in Computer Science, IT or related fields
Possess good experience developing Java EE web application and Java UI frameworks
Certifications in Java, Java EE etc preferred
Some project leading experience in IT will be an added advantage
5-10 years of experience in systems analysis, design, programming with knowledge of one or more of the following technologies:
o Java, Java EE & ReactJS
o Struts, JSF, Spring, EJB, Hibernate, IBatis
o Weblogic Application Server, Elixir, Oracle DB, LDAP, MQ Series
o JBoss Application Server, Apache Tomcat, ESB
o Oracle Database, SQL, PL/SQL

Well – established luxury goods retailers is currently seeking for committed individuals for positions of Senior / Client Advisor!

Job Scope

• Assist in maintaining a clean and organized product floor, and ensure a welcoming, customer-friendly environment
• Maintain updated knowledge on current products, pricing, and promotions
• Manage financial transactions and purchases using cash registers and appropriate software systems
• Greet customers and provide them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise and company
• Follow through on an exceptional customer experience by presenting customers with product promotions and sale opportunities as identified through conversation
• Develop and implement cross-selling strategies for appropriate products
• Assist customers with returns and exchanges

Requirements

• Relevant experiences are preferred, not a must.
• Pleasant, discreet and flexible dispositions to adapt to changes in the environment
• Superior communication skills with customers and team
• Proven capabilities in a customer service or sales role
• Conscientious, professional appearance
• Positive attitude and self-motivated to win every customer

Interested applicants, kindly forward detailed resume to [email protected].

Please visit us at www.clarist.com.sg for more opening positions!

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners

• Investigating, diagnosing and solving computer software and hardware faults

• Repairing equipment and replacing parts

• Managing inventory records of hardware, equipment, software

• Managing stocks of equipment, consumables and other supplies

• Trouble shooting PC Hardware, Notebook, PDA, Printer/Print Server, MS Win 2K-Vista, Internet Browser, Standard Microsoft, Lotus Notes Client and other in-house application problems.

Requirements

• Degree / Diploma in Electronics / IT or equivalent.

• Have 1 -2 yeas of relevant experience in supporting PC/Network Hardware, Network, Printer

• Field Engineers are expected to be able to interact well with users and work co-operatively with IT colleagues in other disciplines to successfully support end-users.

Licence no: 12C6060

Responsibilities:

• Design, develop, and implement solutions using ServiceNow platform capabilities.
• Customize and configure ServiceNow applications based on business needs.
• Provide technical expertise and support for ServiceNow implementations
• Integrate ServiceNow ITOM modules with other enterprise systems to create a seamless and efficient information flow.
• Collaborate with multi-functional teams to gather and understand business requirements.
• Develop basic reports and dashboards to visualize ServiceNow data and track key performance indicators (KPIs)
• Perform unit testing and support user acceptance testing to ensure high-quality deliverables.
• Establish and maintain data integrations to ensure accuracy and consistency
• Integrate ServiceNow with other enterprise systems and third-party applications.

Requirements:

• At least 3+ years of experience working with the ServiceNow platform, with a focus on ITOM modules.
• Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices.
• Experience in configuring ServiceNow workflows and forms.
• Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes workflows etc.
• Experience with User Management including groups, users, roles, ACLs, etc.
• Experience in Observability a plus.
• Excellent problem-solving and communication skills.
• Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist) is a plus.
• Certifications is a plus: ServiceNow Certified Implementation Specialist Field Service Management (CIS-FSM); ServiceNow Certified System Administrator (CSA).

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Duties:

• Assist with loading and unloading medical equipments onto the vehicle and ensuring safe delivery to customers’ site.
• Promptly report any defects or issues with the vehicle and equipment to the supervisor.
• To meet the allocated time slot for each delivery and with a professional attitude towards client.
• Organizing and tracking inventory at both on-site and off-site (warehouse)
• Perform additional tasks and duties as assigned by the management

Job Requirements:

• Preferably with at least 1 years of relevant experience in a similar role
• Basic proficiency in reading and writing English
• Ability to follow instructions accurately and efficiently
• Capable of multitasking and working with minimal supervision
• Able to handle work pressure and meet deadlines
• Strong team player with good communication skills
• With class 3 driving licence will be advantage

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Provide comprehensive logistical support during the conduct of school camps at the Outdoor Adventure Learning Centre (OALC), including but not limited to: o Assisting in the setup and arrangement of camp facilities, ensuring they are conducive for the camp activities.

Coordinating with camp facilitators and staff to facilitate smooth operations and address any logistical needs that may arise during the camp.

Overseeing the distribution and collection of camp equipment and supplies, ensuring their proper usage and storage.

Assisting in the management of emergency response procedures and ensuring the safety and well-being of camp participants.

Provide support in restoring OALC facilities back to their original state in readiness for the upcoming camp, including but not limited to:

Conducting thorough checks and maintenance of camp equipment, reporting any issues for timely repair or replacement.

Collaborating with the maintenance team to ensure cleanliness, functionality, and readiness of camp facilities for the next camp.

Support camp operations, including but not limited to:

Assisting in the setup and arrangement of sleeping quarters, dining areas, and activity spaces to meet the specific requirements of each camp.

Collaborating with the meal caterer to facilitate the provision of meals and snacks for camp participants, ensuring dietary requirements and food safety standards are met.

Assisting in the breakdown and storage of camp equipment and supplies at the conclusion of each camp, ensuring proper inventory and organization for future use.

Assist in general administration work.

Proficient in organizing items for housekeeping matters, ensuring cleanliness and orderliness of camp facilities, including:

Managing the distribution and collection of bedding, towels, and personal items for camp participants.

Coordinating the disposal of waste and maintaining cleanliness in common areas and facilities.

Assisting in the setup and arrangement of equipment for camp activities, ensuring they are accessible and in good condition.

Strong ability to collaborate with others and communicate clearly, including: Working effectively with camp staff and facilitators to address logistical needs and ensure the smooth execution of camp activities.

Communicating with camp participants to provide guidance, support, and assistance as needed, fostering a positive and inclusive camp experience for all.

This position is open to all who are fulfilling aforesaid requirements.

Voice & Chat Surveillance Specialist or a similar position within a financial institution, likely focusing on Compliance and Risk Management within the Asia Pacific (APAC) region.

Key Responsibilities:

• Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties, and their expectations when communicating with bank
• Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management
• Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls
• Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:
• Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors
• Technical controls around proper archiving, security and surveillance of channels

Requirements:

• Minimum 7 years of experience in implementing and managing voice and chat surveillance systems.
• Experience in the Asia Pacific region.
• Understanding of core banking businesses. Knowledge of voice and chat communication technologies. Proficiency in using Office tools (e.g., Excel, PowerPoint).
• Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties
• Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems
• Very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management
• Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Attention to detail and accuracy.
  Ability to work independently and as part of a team.

Job Description
• Manage all purchasing duties and administrative works.
• Monitor and keep optimal inventory levels.
• Manage and monitor supplier delivery performance.
• Review aging inventory monthly.
• Generate monthly purchasing report for management.
• Source, evaluate and qualify suppliers.

Job Requirements
• Minimum Diploma Level and above.
• Understanding of Procurement process.
• Have excellent negotiation skills.
• Proficient in Microsoft Office,especially Microsoft Word & Excel.
• Immediate availability preferred.

Responsibilities:

• Manage the team working on platform infrastructure, operations, security, and roadmap to deliver new capabilities for platform.
• Streamline and enhance the CI/CD processes to improve development efficiency and reduce time-to-market. Implement automation tools and practices to enable faster and more reliable deployments.
• Support projects onboarding to DevSecOps platform by creating/maintaining their CI/CD pipelines.
• Continuously monitor the technology landscape, including emerging trends focussing on “Frameworks & Languages, Platforms, Tools and Techniques”.
• Work with team to assess the potential impact and relevance of emerging technologies by conducting in-depth research, experimentation, and proof-of-concept projects.
• Regularly publish the outcome of technology assessment and evaluation, and work with the respective team for adoption.
• Manage and lead team to conduct application security design review and source-code security review to realise our vision of “shift-left” and continuous security review.
• Provide technical leadership, guidance, and direction to the application security team.

Requirements:

• Degree in Computer Science, Computer Engineering or equivalent with at least 3 years of experience in Devops
• Strong experience in engineering platform management
• Familiar with DevSecOps, and popular security tools such as Checkmarx, Fortify, Nexus, SonarQube
• Hands-on coding experience for designing and implementing applications in common programming languages such as .NET, Java or ReactJS
• Good knowledge and experience in AWS or Azure cloud infrastructure, cloud native service design and development, especially the security best practice and implementation details to ensure design and implementation of cloud native application is secure and robust
• Excellent communication, motivational, and interpersonal skills.

Shortlisted candidate will be offered a 1 Year agency contract employment.

Job Responsibilities & Duties

• Attend to customers including front-counter duties.
• Handle calls, inquiries, and appointments
• Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.
• Perform basic problem analysis, troubleshooting, general housekeeping & maintenance, to resolve problem reported with minimal upward reference.
• Follow agreed work practices and operating procedures.
• Collate and consolidate information for reporting purposes.
• Ensure work meets quality specifications.
• Adhere to work safety measures and information securities standards.
• Undertake any other administrative duties as assigned by seniors and executives.
• Any other duties as and when assigned.

Requirements

• GCE ‘O’ level
• Minimum 1 year of administrative experience and direct customer interaction

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of goods, products and packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Senior Data Analyst | $ 6000

RESPONSIBILITIES:

· Data Extraction and Management: Extract and transform data from various sources, ensuring data accuracy, consistency, and reliability. Cleanse data and identify/rectify coding errors. Develop and maintain data pipelines and data models for analyses.

· Data Analysis and Reporting: Analyze large datasets to identify trends, patterns, and anomalies, using statistical techniques and data visualization. Develop and maintain dashboards and reports to track Key Performance Indicators (KPIs). Generate regular and ad-hoc reports, collaborating with stakeholders to meet their reporting needs.

· Insights and Recommendations

· Collaboration and Communication

· Data Governance

· Project Management

· Process Improvement

Requirements:

· Bachelor's degree in any STEM-related disciplines

· Certification(s) in any modern data visualisation platform

· 2-5 years of experience working in a data analyst role, preferably in the healthcare industry

· Proven experience wrangling large datasets and in using data visualization tools such as Tableau or Power BI

· Proficiency in programming languages (Python, SQL) is essential

· Strong understanding of statistical methods and concepts such as hypothesis testing, regression analysis, and classification techniques.

· Experience with the ETL process and machine learning techniques would be advantageous

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275