Quality Technician (Jurong Island)

Responsibilities

• Support production shift team with sample testing
• Cleaning and preparation of sampling apparatus, Ampule, gel bottles and other laboratory glassware.
• Prepare reagent and standard sample for analytical equipment.
• Report abnormalities and support troubleshooting of equipment.
• Review and revise for QC process flow, control plan and SOP of analytical such as non-prime product, process problems and complain.
• Investigate root cause and take corrective action plan.
• Planning for analytical process modification and analytical process change.

Requirements

• Min NITEC or Diploma in Chemical Engineering field or other relevant certificates
• Possess Analytical knowledge and Skills such as gas chromatography, gel permeation chromatography, Fourier infrared analysis, gel analysis, Karl Fischer’s method and titration method) are preferred
• Highly motivated, a team player, with the ability to multitask and project management skills
• Understand quality policy and basic rule.

Interested applicants please submit your resume to [email protected]

Responsibilities

• Perform installation, configuration, testing and maintenance of endpoint hardware and images consisting of the following but not limited to: Operating System, Software/Applications, Drivers, upgrades, updates and hotfixes.

• Plan, implement and support Patch Management and Software Distribution services.

• Design, implement, and maintain AWS or Azure infrastructure and services, ensuring scalability, security, and high availability of applications.

• Deploy, configure, and manage AWS or Azure services such as EC2 instances, VPC, S3, RDS, Lambda, IAM, Azure App Services, Azure SQL Database, Azure Functions, etc.

• Collaborate with development teams to architect and deploy cloud-native applications.

• Implement and maintain automation and infrastructure-as-code (IaC) using tools like CloudFormation or Terraform.

• Troubleshoot and resolve issues related to AWS or Azure infrastructure, applications, and connectivity.

• Implement backup and disaster recovery strategies for AWS or Azure resources.

• Provide administration of back-end infrastructure services with focus on PC Imaging.

• Support desktop and server related escalations pertaining to Workplace Management tools issues.

• Perform Quality Assurance testing for changes to endpoint devices.

• Contribute to the streamlining of daily operational processes, such as automations.

• Ensure smooth running of daily operations.

• Update and maintain proper documentation and reports.

• Any other ad-hoc duties as required or assigned.

Requirements

• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information System.

• At least 5 years of experience in Windows Servers, Active Directory, Power Shell, Group Policy Objects and Workplace Management Tools (for e.g. HC BigFix, MS SCCM, Citrix VDI, Nexthink & etc).

• Extensive knowledge of PC Imaging Deployment, Patch Management, Software Distribution for desktop and server devices.

• Ability to work in a heterogeneous environment.

• Strong analysis and design background with sound documentation experience.

• Experience in deployment of similar functions, such as HCL Big Fix, MS SCCM, Citrix VDI, Nexthink & etc.

• Working experience with MSI technology, Application Packaging/Deployment processes and methodologies will be an added advantage.

• In-depth knowledge of custom actions, scripts, scenarios based solution and regressive troubleshooting in Windows Installer Technology.

• In-depth knowledge of AWS, Azure services and architecture.

• Familiarity with infrastructure-as-code tools like CloudFormation or Terraform.

• Strong understanding of networking concepts and security best practices in AWS, Azure.

• Experience with CI/CD pipelines and version control systems (e.g., Git).

• Scripting skills in Python, Shell, or other relevant languages.

• AWS, Azure certifications like AWS Certified Solutions Architect, AWS Certified Developer,

• Azure Administrator, Azure Solutions Architect are a plus.

• Proficient in troubleshooting skills.

• Effective communication skills.

• Self-driven and ability to work independently.

Licence no: 12C6060

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged

• Resolving the incident/problem onsite

• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments

• Applying operating system updates, patches, and configuration changes

• Adding, removing, or updating user account information, resetting passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements

• Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• Preferably with Microsoft Certification and/or ITIL certification

• Good Knowledge of following products will be advantageous: Linux, Unix, Active Directory/DNS , Microsoft Azure Stack, Microsoft Windows 2008-2016, Commvault Backup and Recovery & Symantec Endpoint Protection

• 12 hrs shift working

Licence no: 12C6060

Roles & Responsibilities

• Ensure performance complies with specications, technical clarications, and drawings.
• To guide and supervise on works arrangement and site activity.
• To check all installation drawings and prepare relevant schedule.
• Monitor the daily progress of activities and prepare daily report of the status of each assignment.
• Managing project budgets. Able to work on weekend/public holiday.
• Able to work regularly under rooftop.
• Able to use Microsoft suite of Software including project.
• Prociency in AutoCAD is preferred.
• Good organizational skills and communication skills. Good technical competency.
• Carry out the electrical cabling works, tray & trunking works with installation.
• Experience in integration of the sites.
• Minimum Certicate requirement in Safety Supervisor.
• Candidates with a Diploma in Electrical and Electronics Engineering or above Minimum 10 years working experience on related sites

Responsibilities:

1) • Provide sales and administrative support to the sales team

2) • Process job order and assist in client onboarding

3) • Coordinate with customers on service delivery schedule

4) • Prepare quotation and draft sales proposal

5) • Handle customer's call / enquires

6) • General admin duties

7) • Any other duties that may be assigned from time to time

8) Requirements:

9) • Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NITEC, Diploma, relevant field

10) • Ability to work independently

11) • Good communication skills and able to work under pressure.

12) • Team player with good attitude

13) • Training will be provided

14) • Mobile allowance

15) • Training and Development

16) Workplace Location : West SIngapore,5.5 days week

JOB DESCRIPTION

The candidate must have 7 to 10 years working experience in the following areas:-

· Experience in Middleware Administration (WebSphere/WebLogic/JBoss/MQ)

· Experience in Oracle database and performance tunning

· Experience in Linux/Unix and shell scripting

· Experience in DevOps tool (Jenkin, Bitbucket, Artifactory, Aldon)

· Experience in Control-M jobs setup and monitoring

· Experience in Geneos monitoring setup including dashboard

· Able to document technical architecture using servers and network diagrams

· Good understanding of the Development/SIT/UAT/Production environment requirements

· Good understanding of network and common issues

· Good understanding of service management tools & processes

· Multitask and work in a fast-paced, collaborative team environment

Candidate with the following knowledge will be preferred :-

· Unix servers administration

· Oracle database administration

· Aldon or similar configuration management tool

· Degree from an accredited college / university

· Relevant certifications

Excellent communication and inter personal skills

Key Domain/ Technical Skills

· Middleware – WebSphere, WebLogic JBoss, MQ

· DevOps – Jenkins, Bitbucket, Artifactory, AldoN

· Database – Oracle

· OS – RHEL, Solaris

· Scheduler – Control-M

· Monitoring – Geneos

· Service Management Tool – JIRA, Confluence, Remedy, ServiceNow

• Supporting our IT recruitment activities.
• Work closely with respective clients to deliver their recruitment needs by executing necessary processes and activities (sourcing, screening, job matching) pertaining to recruitment and selection
• Attract job seekers and ensure suitable fit for job seekers and job availability.
• Conduct phone screening for potential candidates of the position and support the arrangement for interviews
• Work closely with clients to gather interview feedback and fine-tune screening criteria
• Play the role of a career coach and support candidates on their job search & suitability
• Conduct reference checks, online profiling test and background check for potential hire
• Advise to respective parties & administer work pass matters where necessary
• Develop & maintain good relationships with clients.
• Adhoc HR administration duties when required

Requirements

• Diploma / Degree in Human Resource Management
• CEI certified will be an added advantage
• Min 1 year of relevant experience in recruitment (for IT positions) will be preferred
• Familiar with web based recruiting application such as data mining tools and job portals
• Skilled in pre-screening to determine candidate's fit for defined position
• Excellent verbal and written communication skills
• Possesses positive traits, problem solving skills and result driven
• On job training will be provided.
• Work from home (WFH) options is available

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

• Manage the day-to-day operations of the salon
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon's finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and objectives.
• Manage and motivate a team of sales representatives to drive sales performance.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Monitor market trends and competitor activities to effectively position the company's services.
• Collaborate with internal teams to ensure customer satisfaction and successful project delivery.
• Prepare sales reports and forecasts for management review.
• Stay updated on industry developments and emerging technologies.
• Conduct regular performance reviews and provide coaching and mentoring to the sales team.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 8 years of experience in sales, with at least 3 years in a cloth sales experience managerial role.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the industry and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Assistant/Maintenance Engineer (Rotating and Static Equipment)

Responsibilities

• Carry out preventive maintenanceworks in accordance to the preventive maintenance program.
• Manage information and data of maintenance and inspection in the inventory and planning system R-MIC.
• Responsible and coordinate with project team and/or contractors in the big construction or modification work as mechanical engineer.
• Responsible and Coordinate with production team and/or contractors in the investigation of cause of equipment breakdown and propose remedial action.
• Carry out piping design work and manage the actual piping work with safety.
• Carry out small civil design work (e.g. Equipment foundation, Shelter, Loading bay, ACMV and etc.) and manage the actual civil work with safety.
• Coordinate with contractors onsite inspections and repair and maintain and jet cleaning.
• Document management (e.g. To make SOP, WI, RA and presentation slide, To manage drawings for construction, replacement and modification).
• Assist in the preparation of Shut down Maintenance (SDM) planning and execution.
• To take quotation and checking of machine parts and construction work.
• Manage spare parts and consumables inventory for replenishment of stocks.

Requirements

• Min Diploma in Mechanical / Mechatronic Engineering or equivalent.
• Mechanical knowledge and experience (Disassembling, assembling and overhaul of plant equipment and machinery (Such as Pumps, Compressor, Blower, Gear box, Agitator, Mechanical seal and Piping)
• Basic mechanical experience (Maintenance, Repair, Overhaul work)
• Prepared to be on standby to respond to plant emergencies after office hours.
• An effective team player with excellent service attitude.
• Possess strong safety awareness.

Interested applicants please submit your resume to [email protected]

Apollo Healthcare Resources (Register No.: 53187249A, Website: www.apollo-healthcare.com.sg) was established in March 2011. It is now the most comprehensive Active Pharmaceutical Ingredient (API) and Excipient distributor in Singapore. We carry over 1000 products for Pharmaceutical, Personal Care and Food industries.

You’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. You’ll feel a sense of purpose, as we know our work improves the health of billions of patients.

The Sales Assistant (API) reports to the Director, as the essential point of contact between the existing & potential customers and our China purchasing team. This position will have complete training & guidance, a competitive salary, and better promotional possibilities.

Job Responsibilities:

1. Actively seek out new sales opportunities.

2. Conduct market research to identify selling possibilities and evaluate customer needs.

3. Collaborate with the China purchasing team to achieve better results.

4. Collect customer payment as needed and ensure timely resolution of any payment issues.

5. Negotiate/close deals and handle complaints or objections.

Job Requirements:

1. Strong interpersonal skills

2. A solid understanding of the business world, especially of the pharmaceutical (API) or chemical industry.

3. Good problem-solving abilities for solving tricky issues.

4. Maturity, confidence, and patience are vital attributes.

5. Fluency in Chinese is highly valued, as our purchasing team is based in China.

If you are interested in this job, please feel free to email your resume to: [email protected] , hr<a>apollo-healthcare.com.sg .

Apollo Healthcare Resources (Register No.: 53187249A, Website: www.apollo-healthcare.com.sg) was established in March 2011. It is now the most comprehensive Active Pharmaceutical Ingredient (API) and Excipient distributor in Singapore. We carry over 1000 products for Pharmaceutical, Personal Care and Food industries.

You’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. You’ll feel a sense of purpose, as we know our work improves the health of billions of patients.

The Digital Supply Chain Assistant reports to the Director, as the essential point of contact between the existing & potential customers and our China purchasing team. This position will have complete training & guidance, a competitive salary, and better promotional possibilities.

Job Responsibilities:

1. Assist in the maintenance of digital supply chain tools -- Microsoft Dynamics 365 Business Central.

2. Collect, clean, and organize supply chain data for analysis and reporting, and ensure data accuracy and integrity.

3. Coordinate with logistics providers to optimize shipping schedules, and ensure all transactions and records are updated.

4. Identify opportunities to enhance supply chain processes, stay updated on trends and advancements in digital supply chain management.

5. Negotiate/close deals and handle complaints or objections.

Job Requirements:

1. Strong interpersonal skills

2. Basic knowledge of supply chain processes and operations.

3. Problem-solving mindset and proactive approach to work.

4. Maturity, confidence, and patience are vital attributes.

5. Fluency in Chinese is highly valued, as our purchasing team is based in China.

6. Detail-oriented with a strong focus on accuracy and efficiency.

If you are interested in this job, please feel free to email your resume to: [email protected] , hr<a>apollo-healthcare.com.sg .

Responsibilities

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification).

• Process management and co-ordination for PI’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management Co-ordinator, ensuring the appropriate Business’ implement actions to prevent reoccurrences of the same issue.

• Monitoring service delivery and Service Level Agreements (SLAs), ensuring that obligations are met, issues escalated and prioritised.

• Co-ordinating Change management activities as required.

• Working in conjunction with Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Assist the Service Lead with resource demand forecasting to effective delivery of end-to-end services

• Work in conjunction with the Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• Supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

• Technical Infrastructure implementation,

• Project management skill set,

• A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

• People management skill set

Licence no: 12C6060

Responsibilities

• Provide support requirements at customer’s site, including installation, repair, servicing, liaising, and maintenance of solutions in accordance with the manufacturer’s specifications to ensure customer satisfaction and service operation are achieved.

• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance.

• Diagnose and perform repairs on equipment and solutions, ensuring that relevant updates and patches are applied accordingly on-site or through remote diagnostic procedures at customer’s sites.

• Initiate escalation procedures and follow up on all open requests for allocated sites to ensure customer satisfaction.

• Manage and maintain daily operations of IT services, including the installation, configuration, and set-up of all new computer equipment.

• Establish and maintain office network accessibility and troubleshooting.

Requirements

• Degree/Diploma in Engineering/Computer Science/IT.

• Minimum of 2 years’ experience in a technical service role.

• Ability to analyze, diagnose, and resolve account service issues.

• Possess IT skills in MS Windows, desktop hardware, and network environments.

• Strong organizational and interpersonal skills, with a customer-oriented mindset.

• Effective verbal and written communication skills.

• Independent and results-oriented.

Licence no: 12C6060

- possess valid class 3 driving minimum

- ⁠delivery company products to client’s residence per schedule.

- Will need to carry minimum of 25 kgs, with trolley.

- Help in installation of some products, may need to use ladder to climb for set up.

- Can learn product design, display, picture editing for social media marketing.

- ⁠Preferably with experience in working environment such as retail industry.

- 6 days’ work week, 10am to 7pm

Roles & Responsibilities

• Ensure performance complies with specications, technical clarications, and drawings.
• To guide and supervise on works arrangement and site activity.
• To check all installation drawings and prepare relevant schedule.
• Monitor the daily progress of activities and prepare daily report of the status of each assignment.
• Managing project budgets. Able to work on weekend/public holiday.
• Able to work regularly under rooftop.
• Able to use Microsoft suite of Software including project.
• Prociency in AutoCAD is preferred.
• Good organizational skills and communication skills. Good technical competency.
• Carry out the electrical cabling works, tray & trunking works with installation.
• Experience in integration of the sites.
• Minimum Certicate requirement in Safety Supervisor.
• Candidates with a Diploma in Electrical and Electronics Engineering or above Minimum 3 years working experience on related sites

Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment.
• Work with leads to monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on FAST and Bulk Payments application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, Payment products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 5-7 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in HongKong vs Singapore (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.

Job Description:

Deliver singapore news papper to iland wide supply to the required destinations customer with collect paymant

Loading and unloading of materials from the lorry.

Perform daily routine checks and maintain the general cleanliness.

Drive in a safe manner at all time and adhering to traffic rules & regulations stated in the Road Traffic

Attend to other ad hoc duties instructed by supervisor.

Job requirements:

Obtained Singapore Class 3 driving licence

Familiar with Singapore roads

Adhere and obey to Traffic Rules & Regulation

Perform Ad-hoc work requested by Management

Maintain cleanliness of the vehicle

Job Functions:

· Lead a team of professional and technical staff in planning and execution of day-to-day operation

· Ensure smooth completion of the construction project within the specified time-frame, budget and quality and in accordance to the statutory requirements

· Attend all client, consultants, sub-contractors and site meetings

· Liaise closely with consultants, architects, sub-contractors and authorities

· Ensure safer construction activities are implemented on site and corporate WSHE standards are met

Requirements:

· Candidate must possess at least a Degree in Engineering, preferably in Civil/Structural Engineering, recognised by the PE Board.

· Minimum 5 years’ work experience in a project management role in A&A / R&R / New Build

· Strong project management skills and sense of responsibility

· Excellent leadership and people management skills, good working attitude, discipline and able to work independently

· Excellent analytical ability during project planning and implementation stages in order to minimize risks and overcome potential problems

Responsibilities

Software Development:

• Design and develop responsive and user-friendly web applications using C#, and .NET technologies.

• Implement front-end components and user interfaces using HTML5, CSS3, JavaScript, and modern JavaScript frameworks/libraries (e.g., React, Angular, Vue.js).

• Develop and integrate RESTful APIs and web services to enable seamless communication between front-end and back-end systems.

Database Design and Development:

• Design and implement scalable database schemas, tables, and stored procedures using modern RDBMS platforms, such as AWS RDS (supporting engines like Amazon Aurora, PostgreSQL, MySQL, and SQL Server).

• Leverage AWS RDS capabilities, such as automated backups, multi-AZ deployments, and read replicas, to ensure high availability, scalability, and disaster recovery.

• Optimize database performance and efficiency through advanced indexing strategies, query optimization, database normalization techniques, and the use of AWS-specific features like RDS Performance Insights and enhanced monitoring.

Quality Assurance and Testing:

• Write unit tests, integration tests, and automated test scripts to ensure the reliability, stability, and functionality of web applications.

• Conduct code reviews and collaborate with QA engineers to identify and resolve software defects and performance issues.

Deployment and Maintenance:

• Deploy web applications to production servers and configure deployment pipelines using continuous integration and deployment (CI/CD) tools (e.g., Azure DevOps, Jenkins).

• Monitor application performance and troubleshoot issues in production environments, ensuring maximum uptime and reliability.

Documentation and Collaboration:

• Document technical specifications, design decisions, and best practices for future reference and knowledge sharing.

• Collaborate with product managers, designers, and other stakeholders to translate business requirements into technical solutions.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field.

• Proven experience (5-7 years) as a Full Stack Developer, with expertise in .NET technologies.

• Strong proficiency in ASP.NET MVC, ASP.NET Core, C#, and related .NET frameworks.

• Experience with front-end technologies such as HTML5, CSS3, JavaScript, and modern JavaScript

• frameworks/libraries (e.g., React, Angular, Vue.js).

• Have experience/knowledge with NextJS is a plus point.

• Solid understanding of web development principles, design patterns, and best practices.

• Experience with SQL Server or other RDBMS, including database design, optimization, and querying.

• Familiarity with version control systems (e.g., Git) and agile development methodologies.

• Excellent problem-solving skills, attention to detail, and ability to work independently or in a team

• environment.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-

• functional teams.Excellent communication and collaboration skills, with the ability to effectively interact

• with cross-functional teams.

• Familiarity with Agile/Scrum methodologies and tools (e.g., Jira) is a plus.

Licence no: 12C6060

Responsibilities

- To solution, design, develop, implement and support ServiceNow tools

- Understand Operation business needs and translate into technical requirement

- Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the various technology components to achieve a holistic solution.

- To design, develop, configure, test, implement, support and maintain ServiceNow solutions.

- To support post implementation tasks including, troubleshooting, administration, patching and upgrades

- To work with stakeholders and recommend best practices in areas such as IT service management (ITSM) process and Strategic Portfolio Management (SPM) process.

Requirements

- Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.

- Proven track record of successful project/product implementation with minimal 10 years of software development experience

- Minimal of 6 years experience working with the ServiceNow platform in a development and administrative role.

- Solid understanding of IT service management (ITSM) process and Strategic Portfolio Management (SPM) process.

- Proficiency in ServiceNow scripting languages (JavaScript, GlideScript, Jelly, etc).

- Experience with ServiceNow integrations using web services (REST, SOAP) and other integration methods.

- ServiceNow certifications (such as Certified System Administrator, Certified Application Developer) are a plus.

Licence no: 12C6060

Responsibilities

• Responsible for Network related incident and change management

• Responsible for the commission, de-commissioning and tech refresh of network devices

• Facilitate in problem solving and collaboration

• Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements

• Provide firmware updates for network devices

• Ensure network infrastructure complies with security policies

• Prepare and maintain assets to ensure availability and update of capacity reports

• Update process and procedural documents

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

• At least 5 years of experience in administration and implementation

• Good knowledge of the following, but not limited to:

1. Firewall technologies(high availability, virtual firewall concept)

2. IP load balancer

3. Distribution and core switches

4. Router configuration(high availability)

5. LAN and WAN administration

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

• Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems

• Proficient in troubleshooting skills

• Effective communication skills

• Self-driven and ability to work independently

Licence no: 12C6060

Responsibilities

• Identify reliable sources of supply for materials and services of require quality and quantity to be delivered on time.

• Conduct RFI, RFP, RFQ, tender activities in accordance to Procurement Governance & Regulations.

• Carry out price analysis and conduct purchase/contract negotiation with vendors/suppliers to ensure materials/services are acquired at most competitive pricing.

• Adjudicate awards and make recommendations to management for approval.

• Processing of PO, Change Order as well as tracking of deliveries.

• Liaise and collaborate with stakeholders on materials/services received and closing of PO.

• Provide regular feedback on materials/services status to stakeholders.

• Engage vendors for quality issues and resolve disputes when needed

• Ensure department’s KPIs are met.

• Any other ad-hoc duties as assigned from time to time

Requirements

• Minimum two years’ experience in similar position

• Possess a tertiary Degree or Diploma

• Solid knowledge and understanding of purchasing processes and system

• Familiar with SAP platform is a plus but not a must, IT savvy (proficient with MS Office and Excel)

• Able to multitask, prioritize and manage time efficiently

• Accurate and precise attention to detail

• Confident to communicate with all levels/different cultural backgrounds

• Good team player, a person with integrity, maturity and self-motivated.

Licence no: 12C6060

Responsibilities:

• Identify and pursue import and export business opportunities and strategic partnerships for organisation’s new China subsidiary
• Undertake research and provide in-depth market intelligence of targeted projects and potential leads
• Assist in conducting market analysis, evaluating project feasibility, and assessing risks and returns
• Build positive relationships with prospective partners, distributors and suppliers to develop new opportunities and advance organisation’s business interests
• Initiate meetings, prepare presentations, develop business proposals, and handle project registrations or tenders
• Monitor leads and project status and provide regular progress reports and updates
• Liaise and follow up with Chinese government offices, state-owned enterprises, and local service providers or contractors on various regulatory or project related applications, registrations, filings and documentations
• Collaborate closely with internal teams in the scope of administrative and secretarial documentation, financial and activity reporting, statutory and tax filing, internal and external audit, regulatory compliance, etc

Requirements:

• Bachelor’s degree, preferably in a related field
• Familiar with China culture and business practices
• Resourceful and possess good market intelligence
• Entrepreneurial experience or business network is a plus
• Excellent communication and relationship building skills
• Proficiency, both written and spoken, in English and Mandarin
• Strong organisational and project management skills
• Able to work both independently and collaboratively across teams
• Willingness to travel as required

Responsibilities

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.

• Performing system recovery if needed.

• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.

• Ensuring that the System runs according to contractual specifications after problem resolution.

• Providing advice on system / database performance monitoring and tuning.

• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.

• Complete all Service Requested accordingly to SLA timeframe.

• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.

• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.

• Coordinating system development tasks to include design, integration and formal testing on the Change Request.

• Overseeing all transitions into production on the Change Request.

• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.

• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.

• Managing and document system configurations on the Change Request.

• Perform troubleshooting and resolve incident based on SLA.

• Generating the relevant administrative records and reports.

Requirements

• Degree/Diploma in Computer Science, Computer Engineering or equivalent with 3 to 5 years IT experience

• Past working experience in Cloud environment is an advantage

• Good Knowledge of following products will be advantageous:

- Unix/Linux, Active Directory / DNS, Microsoft Azure Stack, Microsoft Windows 2016-2022, Commvault Backup and Recovery, Symantec Endpoint Protection

• Able to handle demanding service response and recovery turnaround

• Able to manage daily support tasks to meet stringent SLA requirements

• Preferably with Microsoft Certification and/or ITIL certification.

• Dynamic, customer oriented, experience working in a fast paced environment.

Licence no: 12C6060