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Job Description & Requirements

Our client seek a proactive Human Resource Intern who will work closely with the team to gain valuable hands-on experience in various aspects of Human Resources.

Job responsibility :

• Support in the execution of recruitment and selection processes, including drafting job descriptions, posting job vacancies, screening resumes, and scheduling interviews.
• Assist with conducting initial screening interviews
• Participating in the selection decision-making process.
• Maintain and update candidate records, ensuring accuracy and confidentiality.
• Assist in coordinating onboarding and orientation activities for new hires, facilitating an efficient and positive experience for employees during their integration into the organization.
• Assist with employee training and development initiatives, including scheduling training sessions, organizing training materials, and tracking employee participation.
• Provide administrative support in various HR functions, such as preparing HR documents, drafting internal communications, and maintaining HR databases.
• Assist with employee engagement initiatives and events, helping to foster a positive and inclusive company culture.
• Conduct market research on employee benefits and present findings to the team.

Requirements/Qualifications/Skills:

• Students pursuing Bachelor in Human Resource, Business,, or related discipline
• Effective verbal and written communication skills.
• Pleasant disposition with the ability to interact with all levels of employees

We are a newly incorporated start-up in the circular economy industry. Technology today differs from the past, where major changes occurred annually; now, it's mostly about slight improvements that might not be necessary for everyone.

Our company champions the notion that the technological prowess of previous generations remains robust and dependable, standing the test of time.

We are committed to fostering a positive and inclusive work environment where every team member can thrive. As we continue to grow, we are seeking a talented Human Resources Manager to join our team and support our employees in achieving their fullest potential.

As the Human Resources Manager, you will play a pivotal role in overseeing all aspects of HR operations. You will be responsible for developing and implementing HR policies and procedures, managing employee relations, recruiting and onboarding top talent, administering employee benefits, and ensuring compliance with labor laws and regulations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for fostering a positive work culture.

Key Responsibilities:

1. Develop and implement HR policies and procedures in alignment with company goals and objectives.
2. Oversee all aspects of the recruitment and onboarding process, including job postings, candidate screening, interviewing, and new hire orientation.
3. Provide guidance and support to managers and employees on HR-related matters, including performance management, conflict resolution, and disciplinary actions.
4. Manage employee relations issues and grievances, ensuring timely and effective resolution.
5. Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
6. Conduct regular audits of HR processes and procedures to ensure compliance with labor laws and regulations.
7. Maintain accurate and up-to-date employee records, including personnel files and data.
8. Lead and participate in HR initiatives and projects aimed at enhancing employee engagement, retention, and satisfaction.
9. Collaborate with management to develop and implement workforce planning strategies to support organizational growth and success.
10. Stay abreast of industry trends and best practices in HR management, and recommend innovative approaches to enhance HR effectiveness.

Qualifications / Requirements

· Bachelor’s degree or Diploma in Human Resources, Business Administration, or a related field.

· Minimum 5 year of experience in HR role.

· Understanding of HR practices and employment laws.

· Excellent communication, interpersonal, and organizational skills.

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Welcoming and seating guests
• Taking food and beverage orders from guests
• Having knowledge of the general wine, beer, and alcoholic beverages the club serves
• Able to give suggestions based on customers' preference
• Always maintain a clean and tidy area
• Handling multiple tables and tasks in an efficient manner
• Transport is provided
• Assist in any ad-hoc tasks assigned

Requirements:

• Provide excellent customer service in a fast-paced environment
• Proactive, team player
• Exceptional interpersonal & communication skills
• Able to work night shift, weekends and holidays
• Approachable, with a professional appearance
• Have an eye for detail and understanding guests' needs

Responsibilities:

Tendering

• Monitoring the availability of prospective projects or consultancy contracts on the Singapore government and other websites (mainly GeBIZ, Ariba, Sesami)
• Preparation of tenders for final submission (as per the given closing dates/deadlines)
• Studying and analyzing the tender documents in detail to assess the firm’s suitability and whether we meet the tender requirements
• Identifying suitably qualified consultants (upon advice from the Managing Director and Director) for joint-participation (for multi-disciplinary projects) and sending out invitations to participate with full instructions for their submission
• Collating documents from consultants and ensuring their completeness and full compliance with the tender requirements
• Preparation of the required tender documentation for final submission)
• Post-tender - Answering tender queries and clarifications from the clients
• Maintaining a list of the company project list, staff CVs, capability statement and other company documents for reference by authorities and for clients

Preparation Of Fee/Services Proposals: Assisting the MD and Director in the preparation of fee/service proposals, including liaison with the external consultants (C&S Consultant, M&E Consultant, Quantity Surveyor, Interior Designer etc.) to ensure the timely submission of their fee quotations, for submission to prospective local and overseas clients within the time frame and conditions stipulated by the clients.

Professional Licenses and Registrations: Ensuring the timely renewals of all Registrations and Licenses (as necessary) for the Company to legally supply Architectural Services:

• Company Practicing License (Board of Architects Singapore)
• QP’s Architectural license (Board of Architects Singapore)
• PSPC Panel (Building Control Authority)
• EPPU (Ministry of Finance)

Liaising with the Finance Manager to ensure that all the supporting attachments and documents are ready ahead of submissions (Professional Indemnity Insurance, payments, etc.)

Ad Hoc/Special Tasks - Assisting the MD on ad-hoc tasks that he may assign from time to time, e.g

• Preparation of documents for tender exercise, including main tender documents, corrigenda etc. up till selection
• Preparation of Project Interim Certificates, completion certificates

Spam Mail

• Checking the various Spam mailboxes (Unknown sender, spam mailbox, etc.) daily and identifying genuine project email correspondence and other legitimate email which had one into these boxes and moving them to the respective mailboxes. The number of such spam mail numbers a few hundred daily
• Assisting staff in searching for “lost mail

Apex System

• Updating staff particulars (new, old)
• Setting up of projects
• Maintaining/updating contact details of consultants, contractors, etc
• Ensuring the Apex system is used to manage the respective projects of the Company, including the assigning of relevant project numbers to each project, and the maintaining of the master list of projects on the Apex system
• Trouble-shooting when staff encounter problems related to Apex

ISO Audits – Assisting the Managing Director (in his capacity as Management Representative) regarding all matters related to our Company's QM

General Administration

• Answering of phone calls and attending to general enquiries form authorities, consultants, and other external parties and passing messages to staff.
• Checking of mailbox for letters
• Banking in of cheques
• Attending to visitors, delivery guys and other visitors
• Monitoring attendance of contract staff
• Upkeeping of the office premises and office equipment (rubbish disposal, cleaning)
• Working hours: Mon - Fri, 9:00am - 6:00pm
• Working location: Singapore, Chinatown

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

We are seeking a dedicated and dynamic Human Resources Executive to join our team. The ideal candidate will be responsible for managing the recruitment process, overseeing general HR operations, and enhancing employee welfare and engagement. This role requires excellent interpersonal skills, organizational capabilities, and a proactive approach to handling HR matters.

Job Description

• Manage the recruitment process, including job postings, sourcing, screening, interviewing, and onboarding.
• Work closely with hiring managers to understand staffing needs.
• Maintain and update the applicant tracking system and recruitment databases.
• Handle HR documentation such as employment contracts, job descriptions, and personnel records.
• Ensure compliance with labor laws and company policies in all HR processes.
• Plan and execute initiatives to enhance employee welfare, including health and wellness programs, recognition schemes, and workplace improvements.
• Organize employee events, such as annual dinners, team-building activities, and festive celebrations.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in recruitment and HR operations (1–3 years preferred).
• Strong knowledge of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with professionalism.
• Proficient in Microsoft Office

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

Key Responsibilities:

1. Recruitment and Talent Acquisition:Manage the full recruitment cycle, including job postings, interviews, and onboarding.
   Collaborate with department heads to understand staffing needs and develop job descriptions.
   
2. Employee Relations:Act as the first point of contact for employee queries and grievances.
   Foster a positive workplace culture and handle conflict resolution professionally.
   
3. HR Policy and Compliance:Develop, implement, and update HR policies in line with local labor laws.
   Ensure compliance with legal requirements and industry standards.
   
4. Performance Management:Facilitate employee performance reviews and provide guidance for professional growth.
   Support managers in identifying training and development needs.
   
5. Compensation and Benefits Administration:Administer payroll, employee benefits, and incentives.
   Ensure competitive compensation structures to attract and retain top talent.
   
6. HR Data Management:Maintain accurate employee records and HR databases.
   Generate reports on HR metrics for management review.
   
7. Training and Development:Organize training programs to enhance employee skills and knowledge.
   Evaluate the effectiveness of training initiatives.
   

Requirements:

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• Minimum 1 year of experience in an HR generalist or executive role.
• Strong knowledge of HR best practices and employment laws.
• Proficiency in HR software and tools (e.g., [specific software if applicable]).
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to handle confidential information with integrity and professionalism.

Responsibilities:

• Tabulate quantities, estimate cost and request for quotation
• Knowledge of electrical products and costings
• Updating contract documents, drawings, and correspondences
• Submission of progress claims and site valuations
• Preparation of Variation Order for submission
• Liaise with subcontractors and clients
• Ensure timely completion of an assign tender

Requirements:

• Candidates must possess at least Diploma/Degree in Quantity Surveyor or Engineering or equivalent
• Minimum 3 years of QS experience
• Computer skills – Microsoft office skill (Excel, Words. AutoCAD, etc.)
• Independent, resourceful, pro-active and responsible
• Work under tight timeline
• Must be team player

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives
• Handle any other ad-hoc hoc assignments and projects as assigned

Requirements:

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday – Friday, 9am – 6pm, Saturday, 9.30am – 6pm
• Location: Toh Guan

Job Description:

We are looking for a self-motivated Finance and HR Executive. You have the chance to be one of our core team to implement systems and procedures to corportise our business

Our business includes a retail segment with 2 retail chains selling fast moving consumer goods and religious products, a property rental segment and a direct selling segment.

Responsibilities:

Accounting, General Admin Functions

• Responsible for the full set accounts and day-to-day accounting.
• Perform bookkeeping general ledger, AP, cash management, and bank reconciliation
• Ensure all accounting records are kept up-to-date and maintained promptly and accurately
• Handle all regulatory submissions including GST returns
• Process payments to suppliers
• Liaise with the external auditor and tax agents
• Report to the Directors and handle ad-hoc assignments

HR Functions:

• Responsible for full spectrum of HR function
• Responsible in payroll process, claims expenses, and other related matters
• Manage recruitment cycle including sourcing, arrange for interview, and salary proposal
• Process Work pass application, renewable and cancellation
• Coordinate with insurance agents with regards to cancellation, renewal, new coverage of insurances

Requirements:

• ACCA/Diploma in Accounting or equivalent with 2 years of relevant work experience
• Possess knowledge in GST, Local Tax Regulations, and Singapore Financial Reporting Standards (FRS)
• Self -motivated. well organized, meticulous, and able to multi-task
• Ability to converse and liaise with external vendors and suppliers

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Tabulate quantities, estimate cost and request for quotation
• Knowledge of electrical products and costings
• Updating contract documents, drawings, and correspondences
• Submission of progress claims and site valuations
• Preparation of Variation Order for submission
• Liaise with subcontractors and clients
• Ensure the timely completion of a given tender assignment

Requirements:

• Candidates must possess at least Diploma/Degree in Quantity Surveyor or Engineering or equivalent
• Minimum 1 years of QS experience
• Computer skills – Microsoft office skill (Excel, Words. AutoCAD, etc.)
• Independent, resourceful, pro-active and responsible
• Able to work under a tight timeline
• Must be a team player

Benefits

• 14 Days Annual Leave
• 14 Days MC
• AWS + PB (Depends of yearly Business)
• Yearly Entertainment Allowance
• Company Trip
• Company Activities

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations.
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Job Descriptions

• Trucking of container from PSA / Customer site / Loose cargo.
• Packing, loading and unloading delivery container and trailer.
• Carrying out vehicle maintenance checks.
• Any other duties which may be assigned.

Requirements

• Possess class 4 driving license
• Experienced in container trucking
• Familiar with PSA/Depots operations
• Good safety records
• Perform overtime when required

Responsibilities

As a System/ Network Engineer, you will be responsible for the following:

System And Network,

Able to configure CISCO, Fortinet, Juniper, Firewall & Antivirus, and other security software.

Experience with CISCO core switches, Access Points (Wireless) such as Aironet / Meraki / HP Aruba is a plus.

Familiarize with CISCO Network LAN & WAN design.

Pre-sales to Point to Point and Client VPN.

Setup and perform troubleshooting with network technical skills, including CISCO Routers, CISCO Switches, wireless devices, Fortinet Firewalls, Load Balancers, and system management tools like Network Analysis.

Install WINDOWS Server O/S, WIN 11, Microsoft 365, Microsoft Platform for Servers, and PCs with hands-on experience in setup and configuration.

Knowledge of setup/configure VMWare, Exchange Server, SQL, and Virtual Server, along with hardware configuration experience (Server, external backup, UPS) in FAS System, HPE Storage, Synology NAL, etc.

Job Description

Rack/stack IT Equipment.

Installation/configuration of various OS (Windows, Linux, Vmware).

Work closely with Team Leader to meet system delivery milestones.

Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.

Assist in day-to-day operation of the System Delivery team.

Carry out other technical related duties that may be required.

Design and implement LAN, WAN, VPN, and wireless networks.

Configure and Network security appliances such as firewalls, routers, and switches.

Requirements

Diploma/Degree in Information Technology, Computer Science, Engineering or equivalent

Able to configure/design and provide consultation for Cisco Switches, Router and Fortigate Firewall

3 – 10 years of relevant experience in server implementation / operation / administration for Vmware / Storage / Redhat / Windows.

Good analytical and problem-solving skills

Possess initiative with positive working attitudes

Strong teamwork, communication and interpersonal skills

Ability to work after office hours/weekend for systems preventive maintenance