Description

Responsibilities

Recruitment and Onboarding

• Provide support throughout the recruitment process, from posting vacancies to onboarding.
• Gather job requirements and conduct outreach to attract candidates.
• Screen resumes, assess qualifications, and support the selection process.
• Respond to candidate inquiries and provide updates.
• Prepare employment offers, contracts, and relevant documents.
• Coordinate issuance of access passes, uniforms, and equipment.
• Gather feedback on onboarding experiences from departments.

Foreign Worker Matters

• Assist with foreign worker issues, including work pass applications, renewals, and housing.
• Ensure accurate and timely documentation for work passes.

Personnel Administration

• Maintain employee records and issue privilege cards.
• Prepare letters for confirmation, promotion, and other matters.
• Oversee office cleanliness and manage pantry and stationery supplies.

HR Surveys and Employee Relations

• Complete statutory board surveys as needed.
• Address employee queries and provide HR guidance.
• Handle routine employee issues in line with policies and regulations.
• Document and track feedback on issue resolution.

Staff Engagement

• Plan and execute staff activities and wellness programs.
• Conduct outlet visits to engage staff and gather feedback.

Qualifications

• Diploma in a related field or equivalent.
• At least 1 year of HR experience, preferably in the F&B industry.
• Strong communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office.

Benefits

• Career progression opportunities.
• Staff discounts, annual leave, and medical leave.
• Medical and dental benefits of $450 per annum.
• Team-building activities.

Manage full spectrum of Human Resources functions including monthly payroll, CPF submission, IR21 tax clearance, income tax reporting, training and development, employee relation and performance management.

· Provide support in recruitment and selection process including arranging for interview and staff orientation.

· Liaise with government bodies CPF Board, MOH and MOM (Work permit, S-pass and Employment Pass application matters).

· Maintain all employee data and update of information changes.

· Administrative duties, data-entry and filing of documents.

· Assist in process documentation and system audits

· Any other ad-hoc duties as assigned

Requirements:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Human Resource Management.

· At least 3 year(s) of working experience in the related field is required for this position

· Familiar with Employment Act and HR related policies.

· Familiar with Microsoft Word and Excel.

· Good interpersonal and written communication skills (English & Mandarin is a must)

• BIM Consulting firm with amazing culture
• Central location

• RESPONSIBILITIES:
• Handle end-to-end work pass applications, renewals, and cancellations, ensuring compliance with MOM regulations.
• Handle recruitment
• Maintain accurate records of work pass statuses and related correspondence.
• Manage employee records in HR systems, ensuring data accuracy and confidentiality.
• Assist with recruitment processes, including job postings, interview scheduling, and onboarding.
• Support performance review cycles, training coordination, and HR projects.
• Provide administrative support to ensure smooth office operations.

REQUIREMENTS:

• Diploma or degree in Human Resource Management or a related field.
• Proven experience in HR administration, including work pass applications.
• Strong understanding of MOM regulations and Singapore employment laws.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite and HR software.
• Good communication and interpersonal skills.

OTHER INFORMATION:

• Salary: From $3,000-$3,500 / Negotiable (Salary will commensurate according to experience & qualifications).

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Ashwin Vivek Vinod (EA Personnel Reg. No.: R22111690) (BEP) by clicking the ‘Apply link’ or call your friendly Consultant, Ashwin Vivek Vinod, at 6590 9957 or 9178 0355 for a confidential discussion.

Please click APPLY NOW button to submit your application

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt-out by unsubscribing in the mailer. You may refer to and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

• Recruitment and hiring.
• Training and development.
• Employer-employee relations.
• Maintain company culture.
• Manage employee benefits.
• Create a safe work environment.
• Handle disciplinary actions.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

Purpose of the job:

(1) Contribute and drive global, regional and local Human Resource (HR) initiatives as well as processes for the Businesses. HR initiatives include but not limited to attraction, selection, engagement and development of talents, in alignment with MUFG direction/strategy.

(2) Responsible for providing sound HR advice to the Businesses to support decision making on complex HR matters, strategies and initiatives which includes recruitment, termination of employment (i.e. cessation/ off-boarding), organizational change, performance management and rewards, staff engagement, talent management and succession planning

Job Responsibilities:

Strategic

• Support the development of HR strategy for the Businesses to drive business objectives

Customer

• Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally.
• Work in partnership with HR colleagues to support the implementation of global and regional HR projects/initiatives.
• Work in partnership with the Businesses to support the adoption and implementation of global and regional HR policies and processes to drive market relevant, cost effective and compliant practices.
• Work in partnership with various HR service vendors to seek HR advice and services.
• Work in partnership with hiring managers to manage the recruitment for senior/critical roles, including talent sourcing (such as mobility) leading to the right approach to meet business requirements.
• Collaborate with all Centres of Excellence (COEs) to deliver HR initiatives and processes.

People

• Responsible for managing (objective setting & performance management) and developing (coaching, career progression & learning interventions) junior staff or direct reports.
• Act as an Ambassador for all company policies / guidelines.
• Support, coach and guide direct reports on complex HR issues.

Other/ Control

• Drive and deliver key HR processes including but not limited to salary benchmarking, compensation review, performance management, talent mapping, succession planning, talent management and engagement survey.
• Manage the implementation of complex organizational change initiatives including but not limited to restructures, HR system upgrades and MUFG cultural initiatives.
• Provide guidance to the Businesses on complex employee related matters, in the areas of performance, conduct, grievance and disciplinary.
• Lead and/or support the delivery of various HR initiatives for the Businesses to be implemented on time and on budget.
• Review and approve salary proposals prepared by RPO for D and below hires. Prepare complex market relevant salary proposals for senior hires.
• Participate in relevant committees within the Businesses or the Branch.
• Support the managing of the HR risk profile for the Businesses by providing sound policy advice to support decision making.
• Provide complex HR policy interpretation and guidance on relevant HR policies.
• Manage the development and updating of policies to ensure alignment with all relevant regulations.
• Partner with Mobility COE on international assignments of identified internal assignees/talents, and provide relevant advice to businesses.
• Review reports on operational performance and recommendations for supporting the Businesses.
• Maintain strong working knowledge of industry trends, products, relevant laws and regulations.
• Conduct exit interviews (for D/VP)
• Act as a subject matter expert to Businesses on HR related topics, in partnership with COEs.
• Adhere to all company policies as well as guidelines.

Job Requirements:

• Degree qualified
• Minimum 7 years of experience as Human Resource Business Partner in Banking and Finance Industry
• Regional Human Resource Business Partner experience is a plus
• Experience in handling HR disciplines such as Talent Acquisition, Employment Relations, HR Generalist, Performance Management, Rewards, Talent Management, Mobility and Talent Development & Learning.
• Strong stakeholder management skills to collaborate with other departments.
• Strong communication skills with ability to influence others and offer HR solutions.
• Strong coaching, mentoring and leadership skills to manage direct reports.
• Strong knowledge of HR processes, practices and local employment laws.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067761

[Job ID: 813089]

Responsibilities:

Recruitment (Primary Job Responsibility)

• Manage the full recruitment cycle for both retail and office roles.

Compliance (As Needed)

• Handle employee grievances within retail outlets.
• Ensure compliance with MOM regulations and enforce company policies accordingly.

Miscellaneous (Ad-Hoc Duties)

• Compile and present HR metrics to management and headquarters.
• Oversee employment contract administration.
• Administer employee insurance matters.
• Perform other duties as assigned.

Requirements:

• Min 3 years HR Generalist experience in any industry
• Experience handling compliance related matters (employee grievances, implementing MOM guidelines/regulations)
• PC literate in MS Office with proficiency in Microsoft Excel and PowerPoints

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ong Jia Hao Lavis

EA Personnel Registration Number: R21100883

EA License no.: 07C5771

Nearest MRT: Outram Park
Contract Duration: 12 Months

Working Hours: 8.30am – 6pm (Mon – Fri)
Basic Salary: $4,000 per month

Job Responsibilities:

· Draft letters and submissions for straight-forward cases

· Draft court orders and manage the disposal of case exhibits

· Arrange for schedule appointments with persons-of-interest and follow up with them on assigned tasks

· Manage service queries from persons-of-interest including victims, witnesses, complainants and claimants, etc.

· Review IPs against a standard set of checklists

· Update databases on case management, statistics collation, etc

· Any other administrative tasks as assigned.

Job Requirements:

· GCE A Levels and above.

· Prior enforcement or compliance experience will have an advantage.

· Immediate Starters (No Notice Period)

· Only Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Descriptions:

Ecosystem Engagement

• Understand the entrepreneurial ecosystem within school and the broader Singapore startup landscape.
• Engage with key stakeholders including start-ups, ecosystem enablers, VC firms, IHLs (Institutes of Higher Learning), their CCAs (Co-Curricular Activities), and the gerontology community.
• Represent Entrepreneurship at external events to increase visibility and build new partnerships.
  

Event Promotion & Participation

• Promote events through various channels such as social media, newsletters, and internal communication platforms.
• Boost social media engagement by creating and sharing content that resonates with the community and highlights key programs and initiatives.
• Work closely with the marketing team to create promotional materials for events and programs.
• Collaborate on joint marketing campaigns with relevant departments to increase community outreach and engagement.
• Attend and provide on-site support for events, including those happening on evenings or weekends.
  

Community Development

• Build strong internal and external relationships within the entrepreneurship ecosystem.
• Foster collaboration among program participants and ecosystem partners, including IHLs and gerontology stakeholders.
• Actively contribute to a supportive and inclusive entrepreneurial community.
  

Reporting

• Track and measure key community metrics, including social media engagement, and report on performance to the management team.
• Brief team members and stakeholders on what’s trending in the ecosystem and where there are opportunities for growth.
  

Marketing Collaboration

• Work with the marketing team to develop content and promotional materials that effectively communicate our mission, vision, and program offerings.
• Collaborate on joint marketing campaigns that promote events and other entrepreneurial activities within school.
• Ensure all communications and promotional efforts align with the overall brand and messaging.

Period: 6 months contract

Location: Clementi

Working Hours: 8.30am - 5.30pm, Monday to Friday

Salary: $14/hr

Job Requirements:

• Passion for entrepreneurship and community building.
• Excellent communication and interpersonal skills.
• Ability to work independently, be proactive, and enjoy meeting new people.
• Willingness to attend evening/weekend events as required.
• Experience with social media, marketing campaigns, and event promotion is a plus.
• Understanding of the startup ecosystem, IHLs, CCAs, and gerontology is an added advantage.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: 04C3201)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Requirements :-

• -Bachelor’s degree in Human Resource, Business Administration, or related field
• At least 5-10 years of experience with at least 3 years in a managerial or leadership role overseeing both HR & administrative functions. (Construction industry is a plus)
• Excellent communication and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• Proficient in English & Mandarin is a must so as to communicate with Head Office in Taiwan and other subsidiaries in China
• Knowledge of labor laws and HR regulations
• Working location in the East side

Responsibilities :-

- Accountable for budget and policy recommendations

- Liaise with functional or operational area managers to develop and implement local HR strategies

- Establish and maintain the human resource planning, control and reporting activities

- Lead, direct, evaluate and develop a team of human resource professionals

- Oversee all office administrative functions

-Collaborate with HR, Legal, and other teams to ensure smooth operations

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract

Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Training Administration: Assist in training logistics such as setting up and tearing down of training venues, coordinating refreshments, and tech support.
• Data Management: Collecting, analysing, and presenting data on dashboards. (IT background preferred)
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• IT System Administration: Assist in managing account and compliance matters for systems, support in tech refresh and major system enhancements.
• Other ad-hoc duties as assigned.
• 
  

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Working Location:Caldecott
Contract Duration: 6 Months (Extendable)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Support the follow-ups from service request meetings (around thrice weekly) e.g. taking noms, sending reminders to divisions on administrative sign-offs/approvals to ensure service requests are on delivered timely

· Manage the daily account and compliance matters for systems

· Support change management efforts and testing for tech refresh, and major system enhancements

· Other ad-hoc responsibilities as assigned

Requirements:

· Bachelor’s Degree in Information Technology (IT), Computer Science, Engineering or other relevant disciplines.

· Prior experience working with systems projects or IT knowledge will be advantageous.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Descriptions:

• Perform full set accounting (General Ledger, Account Receivables and Account Payables)
• Assisting Head, Finance to ensure compliance of internal and accounting controls
• Collecting rental-in-arrears from tenants
• Assist in budgeting process and variance analysis
• Submission of finance and regulatory reports to head office

Period:

• 1 year contract

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $4,000 (depending on experience)

Job Requirements:

• Minimum Diploma Holder with 3 years of experience
• Familiarity of property or real estate sector
• Use of accounting systems – Voyager (Yardi)
• Proficient in excel
• Skilled in Application of Financial Reporting Standards (“FRS”), Review of Financial Results, Management of Debts
• Familiar with Full Set Accounting (General Ledger, Account Receivables and Account Payables)

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- 10am to 5pm Mon to Sat

- Woodlands

- Up to $3500 + comm + bonus + allowance

Job Scope:

• Work closely with Senior Designer to understand clients’ requirements.
• To prepare design proposal, and costing
• Work closely with Senior Designer to manage project tasks and work schedule.
• Meet and present Design Proposal to clients.
• Follow-through all required clients communications.
• Maintain excellent customer relationship.

Duration:

• Permanent

Location:

• Woodlands

Working Hours:

• 10am to 5pm, Mon to Sat

Salary:

• Up to $3,500 + Comm + Bonus + Allowance

Requirements:

• Competent knowledge and Passion for excellence in Design
• Meticulous, highly organised and efficient
• Creative, flexible and innovative
• Pro-activeness in getting work done and good communication and problem solving skills
• Site experience
• Degree/Diploma in Interior Design/ Architecture or equivalent
• Able to draw 2D and 3D designs for residential and commercial projects.
• Preference for candidates who are bilingual.
• Preference for candidate to have experience in residential project
• Work well in a team, is discipline, positive, and is willing to learn and grow with the team
• IT-savvy with design software, phone apps, social media, ZOOM, Google Docs and MS Office.
• Fluent in using software(s): AutoCAD/ Google SketchUp/ 3D Studio Max/ Photoshop
• Service-oriented, proactive and have an outgoing personality.
• Organise, can multitask and detail in work.
• Willingness to take on new roles and work as the company grows.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Descriptions:

• Liaise, communicate and contact students via phone call or email on updating student assignment submission status
  
• Communicate between external assignment assessors and students on necessary follow ups where required.

Period: 6 months contract

Location: Clementi

Working Hours: 8.30am - 5.30pm, Monday to Friday

Salary: $11/hr

Job Requirements:

• Minimum diploma holder
• Proficient in Microsoft Office applications
• Good communication (in writing and verbal) skills with internal and external stakeholders
• Good time management skills
• Able to work onsite

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: 04C3201)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 12 Months contract (renewable )

- United Square

- Bank branch hours

- Up to $2,000 + HP and Transport allowances + Commission

Responsibilities:

• Primary focus of sales acquisition is to acquire Personal Loan, Credit Card and Current Account / Saving Account (CASA) Sales via walk-in customers through Branches.
• Provide quality and efficient after sales services to the customers acquired through the road shows activities.
• Follow up with customers on presales enquiry with regards to unsecured retail banking products.
• To follow up on income documents and any other relevant documents required for application submission.

Period:

• 12 Months contract (renewable and convertible)

Location:

• United Square

Working Hours:

• Bank branch hours

Salary:

• Basic up to $2,000 + HP and Transport allowances + Commission

Requirements:

• Energetic and proactive personality.
• Good Communication Skills.
• Highly Motivated to have a career in Banking Sales.
• Minimum N-Level holders and above.
• Highly Sales driven to achieve Sales Targets and able to work in fast paced environment.
• Able to work 6 working days in a week and one-off day.
• Ability to perform multiple tasks in a fast-paced environment.
• Able to work independently in a team-oriented environment.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal Banking teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Requirements:

- AML/Compliance Tech system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Key Domain/ Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

Job Responsibilities

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

· Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

· Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

· Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose 1)

Option#1: Weekends/PHs shift

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Job Responsibilities

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

· Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

· Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

· Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose 1)

Option#1: Weekends/PHs shift

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Main responsibilities：

1. Formulate the company's daily personnel administration system and process, and handle company registration and annual audit related matters.
2. Responsible for employee recruitment and management, including the purchase of provident fund, work injury insurance, medical insurance, salary calculation and payment, etc.
3. Responsible for the leasing, decoration and layout of the office to ensure a comfortable and efficient office environment.
4. Handle the company's local tax-related matters.
5. Complete other tasks assigned by the CEO.

Job requirements：

1. More than 3 years of comprehensive personnel administration work experience.
2. Careful and responsible, able to patiently complete different work matters.
3. Fluent in Chinese and English, can use Chinese and English as working languages.
4. Singapore citizen or permanent resident.

Company introduction：

Zen Game Technology Co., Ltd. (ZEN·GAME) was established in July 2010 and listed on the main board of Hong Kong in April 2019. It is a leading listed company in China's chess and card leisure games. The company is committed to creating more and richer game experiences and surprises for players around the world, and building a world-class leisure and entertainment platform and community.

Position highlights：

Chanyou Technology is in a rapid development stage and is currently planning its global business, with the Singapore company expected to serve as one of its global headquarters. Currently, the Singapore company is in its early stages of development, and you will directly participate in and witness the development of the entire international business, while working closely with Chanyou CEO to gain more opportunities for growth and development, as well as the opportunity to try and learn new things.

1. Assist in the AirHub project where you are involved in the following not limited to:
   -Preparation and issuance of transfer letters
   -Coordinate with different business units on the collection of documents to faciliate Work Pass Application, including medical checks for foreign workers
   -Follow up with medical provider on the medical reports for foreign workers
   -Airport pass application for all employees involved in the transfer
2. Data Entries Clean-up
   -Job Titles updates - prepare the mass upload templates
   -Assist with OCR - Education update and previous Employment History - train the system and test out the various cert.
   -Date to Grade with Job events report to tally staff movement
   -AO & Mgr CCL/ECL reports - ways to combine the report for Gov Claims
   -Cancellation Report - ways to get the verification with TAMS, Staff Departure
3. Recruiting & Onboarding
   -Assist in system User Acceptance Testing (UAT) for new recruitment and onboarding system
   -Assist to capture meeting minutes/discussion pointers and email to meeting recipient(s) post meeting.
   -Assist the team with recruitment and onboarding task when required.
   -Support in Recruitment fairs on weekday/weekend.