Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Manage and maintain the AV resources and systems in the school.

Provide AV technical support for school events and classroom activities.

Perform AV inventory management and maintenance with vendors including procurement of AV resources.

Assist in the school broadcasting (e.g., TV Broadcast System) and digital learning environment (e.g., Lecture Recording System).

Guide and supervise students in Public Address / Sound & Lighting system operations.

Other AV duties assigned by the management

This position is open to all who are fulfilling aforesaid requirements.

Restaurant Supervisor Job Description

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities:

• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanit are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring the restaurant’s cash flow and settling outstanding bills.rant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

RESTAURANT CLOSES AT 2 AM IN THE MONING.

Job Scope

1. Proactive in IT support

2. Get quotation for IT enhancement

3. Initial check for hardware issues for server equipment or end user's workstation when issue arises

4. Installation of programs

5. Review of IT infrastructure with supplier for further upgrades E.g. Software

6. Creation/deletion of User's PC login account, email account, share folders

7. Yearly renewal of software license and IT services

8. Website upgrades and updates

9. Proactive discussion with stakeholders on the requirements of enhancement and ensuring reasonableness of the solution

10. Yearly renewal of subscription and support license.

We are looking for a PLC SCADA System Analyst to join our team and contribute to the optimization and management of our industrial automation systems. The ideal candidate will have strong experience with PLC (Programmable Logic Controllers) and SCADA (Supervisory Control and Data Acquisition) systems, including programming, troubleshooting, and system optimization. As a PLC SCADA System Analyst, you will work on designing, configuring, and maintaining these systems to ensure high performance and operational efficiency in industrial applications.

Key Responsibilities:

• Design and Configuration: Develop, configure, and optimize PLC and SCADA systems to meet specific project requirements and client needs.
• System Integration: Integrate PLC and SCADA systems with other automation equipment and software for seamless operations.
• Troubleshooting and Maintenance: Analyze system performance, identify issues, and troubleshoot PLC and SCADA systems to ensure maximum uptime.
• Testing and Commissioning: Perform Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) to verify functionality and ensure proper deployment.
• Documentation: Maintain detailed documentation of system designs, configurations, and performance logs for future reference and regulatory compliance.
• Technical Support: Provide both on-site and remote technical support to clients and internal teams during implementation and troubleshooting phases.
• Client Interaction: Communicate effectively with clients to understand their needs and provide solutions during the system's lifecycle.

Requirements:

• Education: Bachelor’s Degree in Electrical Engineering, Automation, Computer Engineering, or a related field.
• Experience: 3-5 years of hands-on experience with PLC and SCADA systems, including design, configuration, and troubleshooting.
• Technical Skills:Proficiency with PLC programming (Siemens, Rockwell, etc.) and SCADA platforms (Wonderware, Ignition, etc.).
  Familiarity with industrial communication protocols (Modbus, Profibus, Ethernet/IP).
  Strong knowledge of control systems and automation processes.
  
• Problem-Solving: Excellent troubleshooting and problem-solving skills for resolving system issues.
• Testing & Commissioning: Experience with FAT and SAT for automation systems.
• Communication Skills: Strong written and verbal communication skills to liaise with clients and teams.
• Attention to Detail: High attention to detail for system analysis, optimization, and documentation.
• Travel: Willingness to travel for project implementations, client support, and site testing.

Preferred Skills:

• Experience in Oil & Gas, Manufacturing, or Pharmaceutical industries.
• Certification in PLC or SCADA systems (e.g., Siemens PLC certifications).

Benefits:

• Competitive salary package.
• Opportunities for career growth and skill development.
• Dynamic, innovative work environment.
• Travel opportunities for client meetings and project implementation.

If you are passionate about automation systems and ready to contribute to the success of cutting-edge projects, we invite you to apply for the PLC SCADA System Analyst role! Send your CV/Resume to [email protected]

What we are looking for:

This role will lead the solution architecture aspects of Data Analytics and Marketing Automation domain encompassing Marketing Automation and Campaign Management.

Responsibilities include:

- Work closely with business partners to define technology solutions for business requirements/capability roadmap.

- Collaborate with technology peers and leaders to define the future architecture and application roadmap.

- Create/maintain principles, practices, and standards to get there. Influence leadership and staff to constantly move towards it. Monitor the adoption and efficacy of architectural standards and practices.

- Collaborate across the technology organization in ensuring execution plans are aligned with architecture and application roadmap.

- Drive change across the Marketing Automation and Data engineering teams via personal credibility, experience. Need to demonstrate empathy, continually balancing between autocracy vs. autonomy vs. anarchy around technology choices and change.

- Create awareness and buy-in amongst various stakeholders about architecture, design pattern, framework and new way of working. Needs to be able to act as a mentor/executor when required.

- Participate in and lead cross-bank technology initiatives.

- Functional knowledge of Retail bank, Wholesale, Global Markets, Finance, Risk and Compliance oriented products & business processes

- Familiarity with Marketing Automation and Analytics solutions and technologies like Adobe Campaign

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

- Strong in defining end-to-end solution in real time and batch campaign management (across data sourcing, plan, design, execute, fulfil and measure)

o Data source integration and event sourcing

o Targeting and segmentation

o Campaign and offer eligibility and prioritization

o Channel integration and delivery

o Closed loop analysis and fulfilment initiation

o Request and approval process for the new campaigns/offers

- Good business domain knowledge in the Financial Services industry

- Complementing marketing automation platform with AI/ML based model integration

Key Domain/ Technical Skills:

- Adobe Campaign for batch and realtime. This should be based on hybrid solutions comprising both on-premise and cloud components

- Adobe Analytics (good to have)

- Unica Campaign, SAS Marketing Automation, Salesforce Marketing Cloud (good to have)

- Associated technologies for integration e.g. SMPP, Adobe SDK/API

- Associated technologies for customization e.g. Java, Javascript, SQL, XML, data modelling

- Data mart, ETL and reporting technologies (good to have)

• Must have a basic diploma with 5 years of experience.
• Must have knowledge in ms office and other basic computer skills.
• Willing to work on weekends and public holidays.
• Need to prepare the invoice nd project proposals for the new projects.
• Will be liasing wth the clients and coordinate with the authorities for the necessary paper work.
• Will ne scheduling the daily work process and will be incharge for the deployment of the team.
• Assist project manager to liaise with main con site personnel to solve problem on site for ongoing projects.
• Attend site meeting on behalf of the project manager when necessary
• Lead a team of installers on site to ensure the timely handover and the safety protocols
• Conduct training on the fabrication and installation works for the new workers
• Attend site survey for the new projects

1. Accountings Knowledge and Skilful In Dealing With Full Sets of Accounts.

2. Compilations of Financial Reports

3. Hardworking and honest in dealing with the accounts compilations.

4. Fast Learner and Responsive with numbers.

5. Able to deal with dateline of government critieria.

6. Customers Orientated.

The candidate will be responsible for maintaining IT Infrastructure network and application assets among multiple office locations.

Responsibilities:

• Managing corporate hardware (Fireworks, Networks Hardware, Servers, NAS (Synology), Open VPN System, etc)
• Installing, configuring, testing and maintaining operating systems, corporate application software and system management tools.
• Maintain and update corporate software and licenses.
• Ensure the highest levels of systems and infrastructure availability and security.
• Ensure all IT Asset inventory documentation and license renewals are updated frequently.
• Maintain security, backup and redundancu strategies.
• Identify possible areas to automate processes for the overall infrastructure (Alert, dashboard, etc)
• Monitoring of production envinroment status with the DevOps team.
• Provide remote co-support to other countries.

Requirement:

• Minimum 3 years of relevant experience
• Possess good communication skills.

Other information:

• Working hours: 9am - 6pm (Monday to Friday)
• Overtime may required occasionally (server down, etc)
• Location: Ubi Avenue 3, Vertex Tower
• 12 months contract (renewable)

Key Responsibilities:

Manage catering operations for efficiency and profitability, maintaining food quality and hygiene standards.

Recruit, train, and manage staff, promoting a positive work environment and conducting performance evaluations.

Build strong client relationships, addressing inquiries and resolving issues promptly.

Monitor budgets and profitability, preparing financial reports for strategic planning.

Collaborate on promotional strategies and identify growth opportunities in catering.

Plan and execute catering events, ensuring all details are managed effectively and liaising with vendors.

Previous restaurant management or catering experience, preferably in a leadership role.

Strong leadership, communication, and financial management skills. Ability to work under pressure.

Passionate about food and service, detail-oriented, and a creative problem-solver.

Responsibilities

Study each recipe and gather all necessary ingredients

• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervis Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area able to cook local Chinese food

Requirements

• Proven work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers) Advanced knowledge of culinary, baking and pastry techniques
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes

Familiarity with sanitation regulations

About the Department

The Group Finance Corporate Services (GFCS) has established a Business Risk & Control Management (BRCM) function to strengthen its operational risk management practices. A critical part of the BRCM mandate is to conduct independent control testing on key processes, identifying issues early and enhancing operational controls as needed. Contract resources are required to perform this control testing on a periodic basis (monthly/quarterly) and to provide findings and recommendations to GFCS BRCM and stakeholders for implementation.

What we are looking for

1. Organize and deliver the people development and engagement agenda such as to plan and execute training programs, plan and organize conference/town hall/staff engagement events and activities, prepare and maintain staff communications/newsletters/websites, prepare presentation materials, and ad-hoc activities under the Group CFO Office.

2. We are looking for candidates who are driven and self-motivated with good stakeholder management, communication and project management skills. The candidates should also be a team player and with passion to drive people development and staff engagement events/activities. More than 5 years of experience in banking/finance/audit will be preferred.

Responsibilities

1. Corporate Training & Development:

• Develop and deliver engaging training programs, workshops, and seminars for employees.

• Create and maintain corporate training materials, presentations, and e-learning modules.

• Conduct training needs assessments to identify skill gaps and training requirements. Utilize various training methodologies and technologies to ensure effective learning experiences.

• Evaluate training program effectiveness and make continuous improvements.

• Provide coaching and feedback to employees to support their professional development.

• Stay up-to-date with industry trends and best practices in training and development.

• Collaborate with subject matter experts (BRCM) to develop specialized training content.

2. Corporate Events Management:

• Organize corporate events (e.g., CFO conferences), liaise with event vendors, and manage stakeholder relationships.

Role Overview: We are seeking a proactive and skilled Application Support/Business Analyst to manage and enhance our vendor package applications, specifically in Reconciliation and Email Notification Systems. This role involves collaborating with cross-functional teams, vendors, and business users to ensure seamless application performance and to drive system improvements.

Key Responsibilities:

• Application Management: Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of vendor package applications.
• Issue Resolution: Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
• Cross-Functional Collaboration: Work with diverse teams to identify and address root causes of system problems, fostering a culture of continuous improvement.
• Requirements Gathering: Engage with business users to collect requirements, facilitating the development, testing, and implementation of system enhancements.
• Coordination: Liaise with teams across Singapore, Head Office, and Branches to coordinate system-related activities and ensure alignment.
• Proactive Improvement: Identify opportunities for system optimization and documentation enhancements to add value and improve operational efficiency.
• Support Availability: Provide on-call and onsite support during after-hours, weekends, and public holidays as needed, covering application support and deployment activities.

Technology Stack:

• Programming Languages: VB .NET, Java
• Middleware: IBM MQ
• Databases: Microsoft SQL Server, DB2

Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 3+ years in application support or business analysis within the banking or financial services sector.
• Technical Proficiency: Strong experience with VB .NET and Java; familiarity with IBM MQ and database management systems like MSSQL and DB2.
• Analytical Skills: Ability to analyze complex issues, identify root causes, and implement effective solutions.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
• Problem-Solving: Strong critical thinking and problem-solving abilities, with a proactive approach to identifying and mitigating issues.
• Flexibility: Willingness to provide support during non-standard hours as required.

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying to (Whatsapp +65 8833 0192)

We are seeking an experienced Industrial Automation Instrumentation Engineer to join our dynamic team in the Industrial Automation & Digitalization sector. This role will involve the design, development, and implementation of advanced automation systems, with a focus on instrumentation and control systems. The ideal candidate will have strong technical expertise, a solid understanding of automation systems, and a keen interest in providing quality service to our clients.

Key Responsibilities:

• Design & Development: Develop and design automation control systems, including instrumentation for PLC, SCADA, and HMI systems (Siemens, Rockwell, Wonderware/AVEVA).
• Control Panel Design: Design electrical architectures and control panels for automation systems.
• Testing & Commissioning: Conduct Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) for hardware and software.
• Technical Support: Provide technical support to both the Sales and Project teams during bidding, implementation, and commissioning phases.
• Client Interaction: Offer onsite and remote technical support, ensuring the successful installation, troubleshooting, and maintenance of automation systems.
• Project Management: Ensure project deliverables meet quality and safety standards within time and budget constraints.
• Collaboration: Work closely with project teams, clients, and cross-functional departments to ensure smooth project execution.
• Travel: Occasional travel within Singapore and internationally, including offshore Oil & Gas facilities, to support project implementation and client needs.

Requirements:

• Education: Diploma or Degree in Electrical, Electronic, Computer, Mechatronic Engineering, or a related field.
• Experience: 3-6 years of hands-on experience in industrial automation and instrumentation systems.
• Automation Systems: Proficiency in programming and configuring PLC, SCADA, and HMI systems, with experience in Siemens, Rockwell, Wonderware/AVEVA being preferred.
• Instrumentation Knowledge: Strong understanding of instrumentation, control systems, and communication protocols used in automation (e.g., Modbus, Profibus, Ethernet/IP).
• Industry Expertise: Experience in automation technologies specific to industries such as Pharma, Oil & Gas is an advantage.
• Communication Skills: Strong verbal and written communication skills for effective client and team collaboration.
• Problem-Solving: Ability to troubleshoot and resolve technical issues quickly and efficiently.
• Team Player: A collaborative mindset with the ability to work in a team-oriented environment.
• Willingness to Learn: A growth mindset and eagerness to stay updated with the latest automation trends and technologies.

Benefits:

• Competitive salary package.
• Opportunities for career growth and skill development.
• Supportive and dynamic work environment.
• Travel opportunities for project implementation.

If you are passionate about automation technology and instrumentation, and are looking for a challenging and rewarding career, we would love to hear from you! Apply now to Send your CV/Resume to [email protected]

Training Program

- 6 weeks training program on bank's product & services, CRM systems & On-the-job training.

Shift Timings (Choose One Shift Option):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description (Non-Sales Role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Responsible to handle a portfolio of clients and provide payroll and a full suite of accounting services to clients in different industries.

Duties & Responsibilities

• Proficient understanding of Singapore Financial reporting Standards (SFRS), Singapore payroll compliance and Singapore Goods and Services Tax (“GST”) regulations
• Manage several portfolios of different complexities and from various industries
• Liaison with clients’ stakeholders, statutory service providers such as auditors, tax agents and/or other external parties on matters related to your work scope
• Ensure accuracy, due care, project management and timely delivery when providing the following services as stated in the respective Letter of Engagement with clients:

1. Setup of computerized accounting system and Chart of Accounts (“COA”);

2. Preparation of monthly/quarterly/half-yearly/yearly management statements;

3. Liaison with auditors for the finalization of year end audited accounts,

4. Filing of GST Application;

5. Preparation & Filing of quarterly GST returns;

6. Preparation of Unaudited financial statements;

7. Preparation of financial statements in XBRL format;

8. Provision of accounting administrative services;

9. Preparation of payroll services;

Others

• Manage billings and collections
• Fulfil any other duties as and when assigned by the seniors, managers and director

Job Holder’s Specifications

• Possess a Diploma/Degree in Accountancy or qualifications in professional accounting
• Has at least 1-2 years of relevant experience in an accounting firm, preferably in an outsourcing services environment
• Possess good business sense and ability to relate well with clients
• Able to multi-task and work under pressure to meet specific timelines
• Possess good communication and excellent interpersonal skills
• Must be proactive, analytical, committed and take ownership
• Possess the interest to learn/upgrade to new skills/technologies
• Accounting software hands-on knowledge will be an added advantages

Job Description:

Perform general administrative duties ( handle telephone enquiries, mailing, document filing, data entry and invoicing)

Accounts Payable/Receivable

Follow up on debtor payment

Knowledge in full set of Accounts added advantage

Other task as assigned.

Working hours: 11am - 5pm

Requirements:

Singaporean and PR

Minimum 2 years of working experience preferred

MS Office proficient (Word, Excel)

Knowledge of Autocount software is an added advantage

Meticulous and independent.

Good communication, interpersonal skills and teamwork

5 days work week.

Job Roles and Responsibilities

• Identifying and pursuing new sales opportunities, negotiating contracts, and ensuring ongoing customer satisfaction

• Delivering expert technical consultative services and generating detailed specification documents for Architects, Façade Consultants, and Contractors

• Collecting and analysing feedback from customers and prospects, sharing insights with internal teams to refine and optimize sales strategies

• Proactively seeking new sales prospects through cold calling, networking, and leveraging social media platforms

Requirements

· GCE “A” Level, Diploma in Business, Sales & Marketing, or other relevant professional qualifications

· 2-3 years of proven experience as a Sales Executive

· Prior experience in the building industry is an advantage

· Strong attention to detail, excellent organisational and project management skills

· Ability to work independently with minimal supervision

· Exceptional interpersonal and communication skills, with the ability to build strong relationships

· Open to Singaporean applicants onlyHow to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

• 
  
• Roles & Responsibilities
• 
  
• Job Summary:
• 
  
• The Head Pastry Chef will lead the pastry department in creating high-quality, innovative desserts and baked goods that meet the standards and vision of our establishment. This role requires a blend of culinary creativity, leadership skills, and extensive pastry experience. The Head Pastry Chef will oversee all aspects of the pastry kitchen, including menu development, ingredient sourcing, staff management, and maintaining high standards of cleanliness and organization.
• 
  
• 
  
• Key Responsibilities:
• 
  
• 
  
• Menu Development:
• 
  
• Design and create an innovative and seasonal pastry menu that aligns with the overall concept of the establishment. Develop new recipes and refine existing ones to ensure high quality and consistency. Stay updated on industry trends and incorporate new techniques and ingredients into the menu. Kitchen Management: Supervise and train pastry kitchen staff, including junior pastry chefs, bakers, and apprentices. Allocate tasks and manage workflow to ensure efficient and timely production. Maintain a positive and productive work environment, fostering teamwork and professional growth.
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• 
  
• Quality Control:
• 
  
• Ensure all pastries and desserts meet the highest standards of taste, presentation, and quality. Monitor inventory levels and ingredient quality, making adjustments as necessary. Implement and uphold hygiene and safety standards in compliance with local health regulations.
• 
  
• 
  
• Cost Management:
• 
  
• Manage the pastry kitchen budget, including ingredient costs and labor expenses. Develop and maintain inventory controls to minimize waste and optimize profitability. Source high-quality ingredients while balancing cost considerations.
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• 
  
• Customer Experience:
• 
  
• Collaborate with front-of-house staff to ensure a seamless integration of pastry offerings with the overall dining experience. Respond to customer feedback and make adjustments to menu items as needed. Participate in special events and promotions, showcasing signature creations.
• 
  
• 
  
• Administrative Duties:
• 
  
• Create and maintain recipes, production schedules, and other documentation related to pastry operations. Oversee equipment maintenance and ensure proper functioning of all kitchen tools and appliances. Prepare reports on pastry kitchen performance and contribute to overall business strategy.

A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

• Responsible and honest
• Arrange daily stock and order the goods
• Arrange staff to apply rest days
• Have ideas to solve shortage of manpower matter
• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Prepare and submit performance reports
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Excellent communication and interpersonal skills
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

------------------Night Shift 12am – 10am-------------------------------

● Configure, maintain, and enhance CI/CD pipelines to streamline change and release management processes, ensuring efficient and reliable software delivery.

● Maintain and integrate tools for configuration management, build automation, continuous integration/deployment, monitoring, reporting, and alerting.

● Implement and operate monitoring and alerting tools to ensure system reliability and availability.

● Develop and maintain automation scripts for tasks such as server configuration, CI/CD workflows, and infrastructure provisioning.

● Participate in capacity planning and risk management, ensuring systems are prepared for growth and unforeseen challenges.

● Explore and adopt innovative DevOps methodologies to improve production reliability and overall system availability.

● Apply and enforce security practices to protect the organization’s infrastructure and data, adhering to industry standards and regulatory requirements.

● Collaborate with cross-functional teams to build high-quality, scalable environments that support both development and production systems.

● Efficiently prioritize and execute tasks in a fast-paced, high-pressure environment.

Requirements :

Bachelor’s degree in Computer Science, IT or related fields

· At least 2 years of hands-on DevOps Engineering experience, complemented by an additional 2 years or more in Software Engineering or System Administration roles.

Technical Proficiency:

· Hands-on experience with AWS services, including deployment and management of cloud infrastructure.

· Proficiency in containerization technologies, particularly Docker and Kubernetes, with practical experience in production deployments. Hands-on experience with Openshift is an advantage.

· Expertise in Infrastructure-as-Code (IaC) tools (e.g. Terraform, CloudFormation) for provisioning and managing cloud infrastructure.

· Strong understanding of Linux server administration, with scripting proficiency in Bash.

· Solid knowledge of virtualization and networking concepts, including firewalls, DNS, and load balancers.

· Familiarity with GitOps tools (e.g., ArgoCD, Flux) for automating infrastructure and application deployments.

· Enhance developer productivity by maintaining efficient and developer-friendly CI/CD workflows, and optimizing build times.

· Support developers in debugging and troubleshooting deployment-related issues to ensure smooth integration with production systems.

Monitoring & Analytics Tools:

· Experience with tools like Prometheus, Grafana, and ELK/Opensearch/Elasticsearch for monitoring, logging, and visualization.

Scalability and System Design:

· Understanding of highly scalable distributed systems and system architecture principles.

· Breadth of knowledge across operating systems, cloud computing, and distributed computing domains.

Soft Skills & Collaboration:

· Excellent troubleshooting skills and strong technical aptitude to diagnose and resolve complex issues.

· Effective communication skills to work in SCRUM teams and foster collaboration across diverse stakeholders.

· Ability to prioritize tasks effectively in dynamic and high-stakes environments.

Responsibilities :

● Create and maintain automated test cases, test plans and test framework ensuring that they are up to date with requirements and policy changes

● Create, maintain and improve the automated test framework and test environments

● Conduct testing on new features and file defects

● Perform various tests such as manual/functional/performance/exploratory tests and support UATs

● Assist in resolving production cases

Requirements :

• Bachelor’s degree in Computer Science, IT or related fields
• At least 3 years of professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Proficiency in programming languages such as Java or Kotlin. Knowledge of Spring Boot will be an advantage
• Experience with open-source automated testing frameworks such as Cucumber, TestNg and Playwright
• Experience with open-source performance testing tools such as JMeter, Gatling, Locust or enterprise level tools such as HP LoadRunner
• Experience with open-source penetration testing tools such as ZAP, Burp Suite, SQL Map or enterprise level tools such as HP WebInspect, Nessus, CheckMarx
• Experience working in SCRUM teams
• Excellent communication and collaboration abilities
• Proactive, self-driven and motivated

Training Programme Details (Upcoming Training in Feb 2025)

- There will be a 1-2 months training programme whereby you will be required to pass a role-play & technical assessment in order to be posted to your work teams (2 attempts given)

- Minimum attendance required (95%) in order to pass the training programme.

Shift Timings (Choose 1 Option):

Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Responsibilities

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

• Middleware Application Installation expertise across different platforms like JBOSS, WebLogic, WebSphere
• Hands on experience in setup of Web Server components like Apace, NGNIX
• Knowledge to build software components using source code compilation like Apache etc.
• Good understanding and hands on knowledge of SSL and other application authentication mechanism like 1 Way SSL , 2 Way SSL , UFW etc. setup and configuration
• Good knowledge and experience in understanding the network topologies that are required to be incorporated across different tier of architecture
• Good knowledge of Oracle database and RAC setup , and the configuration setup required across application layer for the connectivity
• Ability to work on identification of vulnerabilities and fix them
• Ability to work on upgrades of systems/components under obsolescence
• Experience with a variety of source control tools (GIT, Aldon, ClearCase)
• Experience in setting up servers
• Experience in working with MQ
• Experience in CI/CD Tools (Jenkins)
• Experience in build tools (ANT, Maven, Gradle)
• Experience in Unix, shell scripting
• Knowledge on release management processes
• Precise attention to detail
• Ability to prioritize tasks
• Ability to work under pressure
• Problem solving skills
• A passion for learning and the willingness to solve problems
• Experience working in Docker, Open Shift, ICP (Container Management Solutions)
• Experience working with Aldon and Clearcase
• Experience working with Ansible
• Unquestionable team communication skills
• Deliver new infrastructure setup for new project
• Support and deliver new changes for BAU systems
• Take accountability to deliver the scope on-time with high quality. Exercise judgment, take initiative
• Deliver solutions that meet and exceed the technical, infrastructure and security requirements
• Work effectively with the with the internal IT and Security Teams to ensure efficiency of the solutions implemented to support the business
• Drive standardization, componentization and consistency to implement a sustainable platform to rollout to regional countries

Job Requirements:

• Degree with at least 8-10 years of technical experience
• Minimum 8-10 years of experience on release and deployment
• Middleware Application Installation expertise across different platforms like JBOSS, WebLogic, WebSphere
• Hands on experience in setup of Web Server components like Apace, NGNIX
• Knowledge to build software components using source code compilation like Apache etc.
• Good understanding and hands on knowledge of SSL and other application authentication mechanism like JWT , UFW etc. setup and configuration
• Good knowledge and experience in understanding the network topologies that are required to be incorporated across different tier of architecture
• Good knowledge of Oracle database and RAC setup , and the configuration setup required across application layer for the connectivity
• Ability to work on identification of vulnerabilities and fix them
• Ability to work on upgrades of systems/components under obsolescence
• Experience with a variety of source control tools (GIT, Aldon, ClearCase)
• Experience in setting up servers
• Experience in working with MQ
• Experience in CI/CD Tools (Jenkins)
• Experience in build tools (ANT, Maven, Gradle)
• Experience in Unix, shell scripting
• Knowledge on release management processes
• Precise attention to detail
• Ability to prioritize tasks
• Ability to work under pressure
• Problem solving skills
• A passion for learning and the willingness to solve problems
• Unquestionable team communication skills

• Analyze requirements and solutioning
• Coding
• Support SIT & UAT (including liaising with interface parties, users etc)
• Implementation
• Investigate and analyze production incidents
• Guiding and support IH2 QR and L3 team
• To complete the projects successfully by the stipulated milestones
• Improving system by handling fixes and enhancements
• Successful implementation of COD/LES projects with the above roles
• Fixing and Improving COD/LES system
• Maintain updated documentation

Job Requirements:

• Cobol programming proficiency
• Analytical and design skill
• Testing and debugging skill
• Problem solving aptitude
• Good communication skill
• COD domain knowledge
• Able to handle concurrent projects