The R&T Manager will be responsible for overseeing all aspects of ticketing operations and retail management within budgeted objectives, ensuring set revenue targets and KPIs are met, and that highest standards customer service are achieved while taking care of staff wellbeing and satisfaction.

The R&T Manager will be responsible for the following:

• Ensuring sales targets and KPI for tickets, photo/video and merchandise are achieved as set in FY Budget
• Ensuring high standard guest experience
• Maintaining the highest standards of security relating to all aspects of Cash Handling
• Management of T&R Supervisors, Team Leaders and Staff
• Ensuring the highest standard of product and site presentatio
• Overseeing all POS and photo systems
• Managing the retail inventory
• Act as the Duty Manager in rotation with the Operation Manager and the Supervisors
• Maintain and encourage effective communication

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Key Responsibilities:

Legal

· Manage all legal matters for the Group’s business, including M&As, JVs and other investments

· Manage broad range of general corporate legal matters, such as drafting, reviewing, advising on and negotiating corporate and commercial transaction agreements

· Provide advice to mitigate legal risk and manage litigation matters and proceedings

· Manage trademarks registration

· Provide advice on the relevant laws/rules/restrictions

· Ensure the Group stays compliant with regulatory requirements under the Companies Act, Listing Rules and related laws and regulations

· Liaise with and manage external counsels in various jurisdictions on various legal matters

· Advise and conduct training on the Companies Act and related laws and regulation including the preparation of training materials.

· Participate in the legal & compliance department’s knowledge management exercise

· Drive and support continuous improvement initiatives, such as reviewing policies and processes of the legal function, collating and analysing data, preparing reports and policy papers, for the general improvement of the legal function and processes

· All necessary reporting and liaison with listed parent company and catalist sponsor in relation to the above responsibilities

Compliance

· Ensure that the Group’s compliance policies are implemented across the Group

· Draft policies/guidance, suggest appropriate controls and ensure compliance controls are implemented

· Keep track of regulatory developments and update existing compliance policies and procedures accordingly

· Handle full spectrum of corporate secretarial matters for the Group, including its local and overseas subsidiaries and associate companies such as:

· Draft various resolutions, minutes of meetings, SGX announcements, filing of statutory returns, annual report and liaison with regulators and the board on corporate governance and compliance matters

· Organise and co-ordinate directors’ and shareholders’ meetings, including attending and preparing board and sub-committee meetings papers and AGM/EGM meeting documents

· Manage communication and relationships with shareholders, including handling inquiries, coordinating shareholder meetings, and maintaining the register of members

· Maintain and file the corporate secretariat records and support periodic audit exercise

· Liaise with and manage registered agents in various jurisdictions on various corporate secretarial matters

Risk Management

· Oversee, co-ordinate and facilitate risk management activities

· Collect risk exposure and risk management information to provide risk reports to internal stakeholders

· Facilitate risk identification and assessment exercises

· Design and implement risk management processes & draft risk management policies and procedures

· Any other ad-hoc duties as assigned from time to time

Requirements:

· Bachelor’s Degree in Law

· Admission to the bar in a common law jurisdiction will be an advantage but not essential

· At least 3-4 years of relevant experience in corporate commercial law acquired in-house or in a law firm

· Sound knowledge of legal advice in general corporate advisory work, including company and contract law

· Familiarity with SGX Listing Rules and Regulations is advantageous

· Completed ICSA or relevant post graduate/ professional qualifications will be an advantage

· Able to organise and prioritise work

· Possess a flexible and proactive attitude

· Able to work independently and be a team player

· Good communication and interpersonal skills

· Good written and spoken English and Mandarin to effectively communicate with international and Chinese affiliates and business partners

· Able to maintain confidentiality on all legal and corporate secretarial matters

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

• Lead in complex project/s throughout the global enterprise,
• Lead in leading project team members in the design, development, and delivery of technology and business solutions.
• Lead to prepare meeting minute, weekly presentation and daily tasks.
• Work closely with the stakeholders, steering committee, resource managers, vendors, business and IT team, senior management and executives across different time-zones.
• Lead to build schedules, establish communication plans, manage risks/issues, and measure or report project results.
• Facilitate creative efforts to resolve issues and develop quality deliverables to achieve corporate objectives.
• Partner with stakeholders and teams to prioritize project requirements and issue resolutions to ensure successful delivery of project scope.
• Lead in requirements gathering, defining functional/systems dependencies and managing the system/(s) implementation.
• Work in close collaboration with global PMO to ensure projects execution follows and adhere to project delivery methodology.

Min. required skills and experience

• Minimum of 8 years of experience in SAP project implementation as well as in support projects.
• Able to work independently, given assigned tasks.
• Ability to multitask and manage multiple deliverables at the same time.
• Tenacious and willing to work extra hours on some occasions, to complete tasks.
• Having SAP ECC6 / S4HANA implementation experience.
• Experience in Project Management with PM Certifications (PMP, Prince 2 or equivalent).
• Have a good knowledge of SAP Standard processes such as SAP Activate methodology.
• Advanced skills in Data & Analytics tools (i.e Excel Pivot, VBA, BI or others).
• Experience in a Professional Services industry and corporate industry.
• Experience with requirements gathering, customer or stakeholder relationship management, issue and risk management, project and organizational change management and IT vendor and partner management.
• Knowledge of IT infrastructure and architectural technology concepts and components would be an advantage
• Drive projects from original concept through final implementation, and smooth handover to on-going support team.
• Good communication skill

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

• Lead a team of market managers
• Identify, prioritize, contact new accommodation properties/ hotel and ensure pricing and availability competitiveness in the assigned market.
• Manage top accounts – own, develop and manage top accounts in assigned destinations and ensure the team develops mutually beneficial accommodation property relationships to grow market share.
• Report and analyze – plan with line manager, implement, and monitor agreed on KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team and manager.
• Understand the industry and its developments – very good knowledge of pros and cons of competitor models, market trends & landscape, accommodation rate structure and yield management, connectivity options, and customer booking trends.
• Guide the hotels to enter information into extranet to completion.
• Work with hotels on promotional activities to increase bookings
• Able to maintain and grow the market in the assigned areas.
• Able to guide and assist team in implement and monitor agreed KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team

‎

Requirements

• At least a Bachelor's degree in Business/Communications/Social Science from top local or overseas universities
• At least 5 years of experience in hotel reservation, E-commerce/Online Travel Agency (OTA) sales is a plus
• Have experience in leading a small team is an advantage
• Ability to manage a team to Performance Targets and willingness to visit partners and work outside the office
• Excellent interpersonal and communication skills and strong intuitions of tourism industry players
• A strong drive to make things happen and ability to influence
• Able to work individual with minor guidance, fast learner, result oriented person
• A dedicated person with strong proven result for sales/marketing are encouraged to apply
• Excellent interpersonal and communication skills
• Familiarity with Hotel, Service and Online Travel Agent (OTA) businesses
• Passionate about travels and making travels convenient for all diverse interests.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

As a Startup Lead at Airwallex, you will be at the forefront of our mission to empower startups across Singapore. You will be a key driver in establishing Airwallex as the default financial platform for this dynamic and rapidly growing segment. This is a high-impact role with significant responsibility for driving customer acquisition, revenue growth, and market share expansion for our key products.

This role is based in Singapore.

Responsibilities:

• Develop and execute a go-to-market strategy for the startup segment in Singapore. Define our value proposition, refine sales pitches, and adapt strategies based on performance data and market trends.
• Build and maintain strong relationships with key stakeholders and partners in the startup ecosystem, including founders, investors, accelerators, and incubators.
• Represent Airwallex at industry events and networking functions, building brand awareness and thought leadership within the startup community.
• Collaborate with the marketing team to create targeted campaigns that resonate with the startup audience and generate qualified leads.
• Present Airwallex’s value proposition to potential clients, demonstrating how our solutions can address their specific needs and fuel their growth.
• Lead and mentor a high-performing team of Account Executives. Coach them on sales methodologies, strategies, and best practices to maximize their effectiveness.
• Implement sales frameworks and methodologies to optimize team performance and drive consistent results.
• Monitor sales metrics and prepare regular reports on sales performance, market trends, and competitive landscape.
• Provide feedback to product and engineering teams based on client interactions and market feedback to enhance our offerings and ensure product-market fit.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Proven experience in leading and managing a high-performing sales team in a high growth startup.
• Deep understanding of the local/regional startup ecosystem.
• Strong network of contacts within the startup community.
• Ability to work cross-functionally, preferably with experience across sales and growth/marketing
• Excellent communication, interpersonal, and presentation skills.
• Data-driven and analytical mindset with a focus on achieving results.
• Passion for technology, innovation, and empowering startups.

Preferred qualifications:

Experience working in fast-paced start-up payments organization

#singapore

Manager, Contracts and Procurement

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “A world effortlessly connected" and the mission of the organization is “Collectively enrich customer journeys and reinforce their loyalty by creating tailored solutions that empower us beyond our own individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 25 member airlines.

Based in Singapore, the Manager, Contracts and Procurement will report directly to the Senior Director, Finance, Legal, and Business Operations and play a pivotal role in driving efficiency and compliance across the company’s procurement and contract management functions. This position will be instrumental in optimizing processes, leading the accurate accounting for new contracts and ensuring alignment with corporate policies and strategic objectives.

The Manager, Contracts and Procurement, will be managing the organization’s contract lifecycle and procurement activities. This includes overseeing contract compliance, leading the accurate provisioning of contracts, supporting procurement initiatives and working closely with member airlines to identify and implement strategic sourcing opportunities that deliver measurable value.

Job Summary

Support Business Units:

• Oversee the procurement requirements of business units, ensuring adherence to corporate procurement policies.
• Provide expert advice and support to business units, including drafting requests for proposals (RFPs) and facilitating the procurement process.

Contract Policy Compliance:

• Manage and supervise compliance with the company’s contracts policy, ensuring all agreements meet internal policies and standards.
• Provide guidance to internal teams on contract-related matters to ensure consistency and compliance.
• Record and update all liabilities generated by contracts in the company’s ERP system.

Procurement Process Management:

• Support the development and implementation of efficient procurement processes across business units.
• Ensure compliance with the company’s procurement policies and guidelines at all stages of the procurement cycle.

Strategic Facilitation:

• Collaborate with member airlines to align procurement strategies and streamline processes.
• Act as a central point of contact to manage joint procurement opportunities effectively.

Economic Value Assessment:

• Evaluate procurement and contract activities to identify and maximize economic value.
• Prepare reports on the financial and operational impact of procurement initiatives.

Your Profile

• Proven experience in contract management and procurement within a corporate environment.
• Experience with Oracle is preferred.
• Strong understanding of procurement policies, contract compliance, and legal frameworks.
• Ability to collaborate effectively with multiple stakeholders to achieve strategic objectives.
• Analytical mindset with the ability to assess the economic and strategic impact of contracts and procurement activities.
• Confident but amicable communicator.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in legal or business is preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholder

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Planning and delivering of high performing models, meeting agreed deadlines and ensuring accurate, efficient implementation of models in production systems
• Learning industry developments and best practices, conducting research and development to incorporate best in class modelling methodologies and share with the team
• Performing annual reviews, performance monitoring reviews, retrains and remediation activity on models as required
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions
• Lead, engage, and inspire a large team of high performing risk management professionals

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Strong people leader and team player with a demonstrated ability to develop team members and create highly effective and results-driven culture
• Strong relationship management and proven track record of positively collaborating and partnering with stakeholders
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

As a fast growing Cloud Analytics services organisation, looking for qualified sales manager to meet revenue targets. The person will be responsible for achieving targets by both hunting new logos and farming existing customers. The ideal candidate will have in-depth knowledge of entire sales process, generate leads, maintain relationship with key technology partners & customers and close deals. We are looking for those with track record of success and inspire the team by example. This role focuses predominantly Singapore as the target geography.

Some of the key responsibilities include:

· Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners

· Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally

· Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value

· Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity

· Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.

· Interact with senior management levels at a client which involves negotiating or influencing on significant matters

The ideal candidate has:

· Has prior experience in leading and closing multi-year deals

· Having some prior experience in selling cloud services based data warehousing or analytics/ data science solutions

· Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem

· Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives

· Ability to originate new opportunities

Qualifications

· Minimum of 5 years’ experience in selling cloud (IaaS or PaaS) and/or analytics services.

· Possess any of the cloud fundamentals certification

· Have sold deals of data warehousing, analytics solutions

· Have positioned winning strategy development and value proposition development

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral) and interpersonal skills

Purpose Statement

As a Program Manager, you will play a pivotal role in overseeing and driving complex end-to-end programs for Boston Scientific Asia Pacific. This multifaceted position requires a strategic thinker with excellent organizational, planning, influencing, and communication skills. The primary focus of this role is to ensure the successful execution of programs from initiation to completion, with a specific emphasis on change management to facilitate organizational adaptation.

Key Responsibilities

Project Management:

• Work closely with stakeholders to develop sound businesses case for decision including project objectives, deliverables and success criteria
• Develop comprehensive project plans, including scope, timelines, stakeholder analysis, communication and resource requirements
• Lead the planning, execution, and closure of end-to-end programs, driving to meet timelines and overall program objectives
• Define training and performance support schedule and manage the design and delivery of training programs by project subject matter experts/process specialists
• Evaluate and ensure user readiness, track and report issues, define and measure success metrics and monitor change progress
• Identifying and mitigating potential risks, maintaining a risk and issues register and implement corrective actions as needed
• Monitor program progress through to stakeholder adoption, business handover and project closure

Stakeholder Management:

• Define overall stakeholder engagement and communication plans, including the design, development, and key communication materials
• Act as the primary point of contact for stakeholders, providing regular updates on status, risks, and issues
• Foster effective communication and collaboration among project team members and stakeholders
• Engage stakeholders at all levels to create awareness, build commitment, ensuring clear communication and understanding of program goals and drive a positive attitude toward change
• Collaborate with country/function teams, and other relevant stakeholders to ensure effective change communication and training programs
• Cultivate strong relationships with key stakeholders, both internal and external, to ensure alignment and support for project objectives

Resource Management:

• Ensure that project team members, change champions and change ambassadors have the necessary tools, training, and support to perform their roles effectively

Budget Management:

• Manage project budgets, ensuring that projects are delivered within financial constraints
• Track project expenses and report on budgetary status regularly

Quality Assurance:

• Adhere to the BSC project management standards, using established methodologies and tools to define the business case, objectives, scope, roles & responsibilities.
• Participate in regular reviews to ensure compliance with established standards.

Continuous Improvement:

• Identify opportunities for process improvement within the PMO and the broader organization
• Lead and contribute to VIPs in the PMO and the broader organization

Reporting and Documentation:

• Prepare regular status reports for key stakeholders and Portfolio managers, providing insights into program performance and highlighting achievements, risks and challenges
• Maintain comprehensive documentation of program plans, processes, and outcomes

Key Qualifications

• At least 6 years of relevant experiences and proven results in project and change management with a focus on end-to-end delivery
• Bachelor’s or master’s degree in business, Project Management, Change Management or a related field
• Certification in PMP, Change Management, Agile, Six sigma or Lean
• Multi APAC country or global experience
• Excellent application skills (PPT, Excel, Word, Project)
• Excellent communication skills and fluency in both verbal and written English at all levels
• Sound capability to influence others to produce results absent of direct reporting relationship
• Sound financial acumen and budget management
• Sound interpersonal skills with ability to quickly develop positive professional relationships and partner collaboratively with personnel across all levels of the organization
• Sound facilitation skills and experience presenting and influencing senior audiences

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

The Channel Partnerships team in Singapore is responsible for expanding Airwallex’s partner relationships across South East Asia and South Asia, specifically across three core industries: Start-ups, Ecommerce and Corporate Service Providers. Airwallex’s partner relationships drive brand awareness, customer acquisition as well as various forms of product integrations and co-marketing opportunities. We are seeking a Channel Partnerships Manager to drive the expansion of Airwallex into new regional markets.

This role is based in Singapore.

Responsibilities:

• Acquire and manage relationships with channel partners and strategic ambassadors who will enable Airwallex’s new market expansion, particularly within the e-commerce, startup and corporate service provider space.
• Manage all processes for acquiring and managing Airwallex partnerships (prospecting, meetings, contracting, integration (if required), onboarding and on-going management/ activation)
• Overachieve your revenue targets through referrals from your partnerships.
  Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance where required to unlock new partner segments/ markets and deliver a seamless experience for our partners.
• Maintain ongoing engagement with partners to build towards long-lasting, win-win relationships.
• Contribute ideas and drive initiatives on how Airwallex can develop a market-leading GTM strategy via partnerships.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 3+ years’ experience in partnership, sales, marketing, business development or GTM strategy.
• Experience in negotiation and partnership proposal development preferred.
• Experience in strategy/ops or working in tech or a fast-growing start-up would be advantageous.
• Existing relationships / strong network with referral partners in technology, e-commerce, start-ups, or corporate service providers preferred.
• Excellent written, verbal and in-person communication skills (English & Vietnamese)
• Strong analytical skills with experience with tools including Excel, PowerPoint, etc.
• Bachelor’s degree or equivalent

Preferred qualifications:

• Experience working in a fast-paced start-up payments company would be highly beneficial

#singapore

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are on the lookout for a Manager in the realm of Artificial Intelligence (AI) and Machine Learning (ML), specializing in Natural Language Processing (NLP) and Generative AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As a Manager, NLP and Generative AI, you will play a crucial role in the development and implementation of cutting-edge NLP solutions that address significant business challenges. Working closely with cross-functional teams, you will leverage your expertise in NLP to enhance our product offerings and streamline operational processes. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Key Responsibilities:

• Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization.
• Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions.
• Foster a culture of innovation by staying abreast of the latest trends in AI and NLP, and actively sharing knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Manage project timelines, resources, and deliverables using agile methodologies, ensuring efficient progress from conception to deployment.
• Collaborate with the Technology team to integrate NLP solutions into our existing systems and platforms, enhancing functionality and user engagement.

Qualifications:

• Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Extensive experience in machine learning, NLP, and Generative AI, with a demonstrated ability to manage projects from inception to completion.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Solid understanding of agile project management principles, with experience leading teams and managing projects in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Strong problem-solving abilities, with a creative and analytical approach to tackling challenges and driving results.

Job Description

• Assist the Directors in overseeing all aspects of the restaurant, including but not limited to, employee scheduling and inventory management.
• Ensure exceptional customer service by training and coaching staff on proper service techniques, resolving customer complaints, and ensuring a positive dining experience.
• Maintain high standards of food quality and enforce compliance with health and safety regulations, including proper food handling and sanitation procedures.
• Supervise and support the restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen staff, by providing ongoing training, guidance, and performance evaluations.
• Assist with onboarding, and training new employees, ensuring they are equipped with the knowledge and skills necessary to perform their duties effectively.
• Collaborate with the kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction.
• Handle cash transactions, manage financial processes, and maintain accurate records of sales, expenses, and inventory.
• Implement and enforce restaurant policies and procedures, including dress code, employee conduct, and operational guidelines.
• Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, restrooms, and kitchen facilities, to create a safe and welcoming environment for both staff and customers.
• Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant's performance.

Requirements

Strong leadership and management skills

Possess experience working in Italian restaurant preferably

Exceptional customer service skills

Expected to start in January 2025

Joining a well-respected and highly-valued global team, the successful candidate will be working in partnership with our Energy sector lawyers in Asia to deliver high quality and proactive BD support across all energy sub-sectors including Power and Renewables, Oil & Gas (and LNG) and Mining, including in relation to energy transition and its impact on these sub-sectors.

The successful candidate will work closely with our energy-focussed BD professionals internationally (particularly in Asia and Europe) as well as the broader Global Business Development and Communications team.

The successful candidate will demonstrate significant experience in:

• Partnering with our Asia Energy Sector Head to deliver the global energy sector strategy in Asia, ensuring collaboration across the regional teams to build and establish the WFW energy brand in Asia.
• Supporting and coaching energy sector partners and associates on the delivery of the Global Energy Sector strategy.
• Managing the delivery of high value and/or strategic cross-border pitch opportunities in Asia within sector and working with the Global Pitches and Proposals team on global sector panel pitches.
• Coaching partners and lawyers ahead of client/prospect meetings including evaluating opportunities and supporting on the preparation of relevant collateral.
• Providing strategic advice and upskilling to lawyers to enhance their business development skills.
• Supporting and mentoring all members of the BD team in building their careers. Serve as a role model to junior members of the team, exemplifying WFW’s core values of respect, sharing, communication and integrity and call out behaviour that falls short of these standards.
• Staying well-informed and engaged on the latest industry developments and market trends, both global and domestic, providing business intelligence on key competitors and interpreting how to best translate those into opportunities for the team.
• Liaising and collaborating with other members of the Global Business Development and Communications team and other Business Functions to improve the co-ordination and delivery of initiatives across the firm, adding value to the business as well as our clients.
• Developing, championing and implementing BD projects and systems as appropriate.

Essential skills and experience:

• 10+ years of professional services or relevant industry experience.
• Proficiency in Chinese (both written and spoken) will be highly regarded.
• The ability to work effectively with and influence partners and other key stakeholders.
• Strong interpersonal and communication skills.
• Excellent written communication and editing skills; able to write accurate, concise and persuasive text.
• An active awareness of the Energy and/or Project sector/s.
• Capability to take responsibility for and lead specific projects.
• An enthusiastic and open mind, keen to take on new challenges, opportunities and ideas.
• The ethos of a team player.

Only those candidates shortlisted will be contacted.

We are seeking motivated and experienced Blockchain Sales and Ecosystem Builder to join our dynamic team. You will play a critical role in expanding our blockchain ecosystem, raising funds for our projects, and driving sales in the blockchain space.

What You Will Do At Hela Labs?

• Understand prospective client‘s business needs and pain-points to tailor the blockchain solutions.
• Nurture strategic partnerships within blockchain, Web3 and crypto to enhance our market presence and facilitate the adoption of blockchain solutions.
• Develop ecosystem partners, including blockchain projects, start-ups, investors, and developers.
• To create compelling proposals, deliver sales presentations, negotiate contracts, close deals and ensure successful project delivery.
• Build and maintain a sales pipeline and provide regular reports on sales performance to stakeholders.
• Work closely with internal teams to ensure alignment and successful execution of business development strategies.
• Collaborate with the marketing team to organize online and offline events for lead generation.

Our Ideal Candidates Would Have:

• Bachelor’s degree in business administration, Computer Science, or a related field.
• 2- 3 years proven track record in business development, sales, or related roles, preferably within the blockchain or cryptocurrency industry.
• Self-motivated and results-oriented with a track record of meeting or exceeding sales targets.
• Strong network and relationships within the blockchain industry, including crypto founders, VCs, startups, investors, and industry influencers.
• Proven ability to thrive in a team environment.

What else is waiting for you?

• Competitive rewards package
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does Hela Labs sound like the place you want to work in? Apply now!

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Design strategic hiring plans to secure top talent.
• Guide and support the recruitment team to meet staffing needs.
• Partner with managers to align staffing strategies with business needs.
• Manage the complete recruitment lifecycle, from sourcing to onboarding.
• Cultivate a diverse talent pool through strategic outreach efforts.
• Ensure adherence to labor laws and organizational guidelines.
• Facilitate both internal and external audit processes.
• Monitor industry advancements to enhance hiring methodologies.

Requirements

• Recruitment experience in the IT industry is preferred.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Opportunity

Adobe Experience Cloud provides the most comprehensive set of applications, capabilities, and services specifically designed to address today’s need for personalized customer experiences at scale. We are in need of a high-powered technical leader to help our largest customers navigate the operational challenges of delivering real time customer experiences at scale. You will work one-on-one with our top tier customers, supporting the implementation, technical health, performance optimization and business relationships with Adobe. You will be the technical partner our largest customers need in order to ensure their supercharged engine, finely tuned will make their customer experiences hum. Working in close collaboration with our Customer Success Manager this team will ensure strategic value realization from their partnership with Adobe.

A bit more about you

Responsible for evangelizing Adobe Solutions with enterprise customers, this role engages as the technical health leader, delivering dedicated services, methodology advice, and being the customer’s technical advocate within Adobe. Key elements of the role include Service Delivery Strategy, implementation cycle guidance, balancing risk and maximise value in Adobe technology adoption. In addition, partner with Customer Support leaders, you will field questions, log and work high priority issues & and handle critical issues while working with the extended Adobe Support team (Customer Support, Consulting and Engineering).

What you’ll do

• Build, develop, and maintain one-on-one relationships with customers.
• Produce and deliver a prescribed set of technical services to maintain operational health.
• Drive discussions with multiple personas from developers and analysts to management and senior leadership regarding tasks, projects, cases, and prioritization.
• Serve as a primary, technical go-to person for multiple customers, establishing a deep business and operational understanding of their environment.
• Field technical inquiries, handle customer issues, and influence partners to improve customers’ health.
• Strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of the Adobe Experience Cloud.
• Identify and mitigate risks to establish successful partnerships with Adobe.

What you need to succeed

• Experience in a customer-facing role with outstanding communication skills.
• Strong technical background with hands-on expertise to work through challenges and events.
• Ability to drive discussions and represent Adobe within a customer’s environment.
• Critical thinking regarding people, process, and technology challenges.
• Ability to successfully execute solutions and functionality to optimize customer investment.
• Demonstrated ability to identify and mitigate risks, ensuring customers' operational health.
• Ability to collaborate within a team to deliver world-class service.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Magenta, Adobe Marketo, Adobe Target.

Summary

The HR Assistant Manager plays a pivotal role in supporting the Human Resources Director in developing and executing HR strategies, policies, and initiatives.

This role oversees key HR functions, including recruitment, employee engagement, compliance, and administrative operations.

The HR Assistant Manager ensures seamless HR service delivery while fostering a positive and compliant workplace culture.

Key Responsibilities

Recruitment and Talent Acquisition

• Manage the recruitment lifecycle, including job postings, candidate screening, interviews, and offer negotiations.
• Oversee onboarding activities, including orientation sessions, employment documentation, and induction programs.
• Regularly review and update job descriptions to align with organizational needs.

Employee Engagement and Relations

• Act as a trusted advisor for employee concerns, fostering a collaborative and supportive work environment.
• Implement employee engagement initiatives to enhance workplace satisfaction and productivity.
• Address grievances and escalate complex issues to the HR Director when necessary.

HR Operations and Administration

• Maintain accurate employee records and ensure compliance with legal and organizational requirements.
• Prepare and review reports related to attendance, leave, and payroll inputs.
• Oversee employee benefits administration, including insurance and claims processing.

Performance Management and Development

• Support performance appraisal cycles, ensuring timely feedback and documentation.
• Assist in planning and implementing training programs to upskill employees.
• Track and manage probationary periods and contract renewals.

Compliance and Policy Management

• Ensure compliance with labor laws, company policies, and regulatory requirements.
• Assist in drafting, updating, and communicating HR policies and procedures.
• Conduct audits of HR processes and records to maintain adherence to compliance standards.

Strategic and Administrative Support

• Coordinate and execute HR events, meetings, and workshops.
• Prepare presentations and reports for HR planning and strategy sessions.
• Collaborate with cross-functional teams to support organizational goals.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 4-5 years of progressive HR experience, including supervisory responsibilities.
• Proficiency in HR software and systems is preferred.
• Skills and Competencies
• Excellent communication and leadership skills.
• Strong organizational abilities with keen attention to detail.
• Ability to manage confidential information with discretion.
• In-depth knowledge of labor laws and HR best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Personal Attributes

• Proactive, self-motivated, and solutions-oriented.
• Capable of multitasking and prioritizing in a fast-paced environment.
• Collaborative and approachable with strong interpersonal skills.

Senior Manager, Group Property Management (Based in Singapore)

Role Overview: This role involves leading the technical team within Group Property Management, reporting to the Head of Group Property Management. The Technical Services (TS) team provides technical support and advice to Property Management (PM) portfolio teams, reviewing improvement works, building defects, and conversion projects across the asset portfolio, ensuring compliance with relevant building safety standards.

Key Responsibilities:

• Lead, plan, organize, and monitor the work and resources of the TS team.
• Conduct strategic reviews of TS roles, tasks, and engineering expertise within Group Property Management and portfolios.
• Explore new engineering technologies to enhance building operations.
• Provide technical expertise and advice on design and problem areas related to building defects and conversion works.
• Develop ideas to achieve higher standards of engineering and technical expertise, helping portfolios meet required standards.
• Create engineering and technical policies or standard operating procedures (SOPs).
• Collaborate with in-house technical teams, external consultants, and contractors to address building defects and propose solutions for maintenance and repair.
• Identify and procure consultancy services and contractors for improvement, rectification, or conversion works.
• Review consultants' proposals for new developments or improvements in building functionality and operations.
• Manage budgets and expenditures for repair and maintenance works, long-term asset repair and replacement planning, and capital expenditure projects.
• Recommend new initiatives or automation for cost savings and efficiency across the asset portfolio.
• Provide expert advice to local teams on critical structural or mechanical issues.

Requirements:

• Degree in Engineering (Electrical or Mechanical) or equivalent.
• At least 8 years of relevant experience in building facilities management, project management, and integrated fitting-out works.
• Proficiency in MS Office Applications (Word, PowerPoint, and Excel); experience with SAP is an advantage.
• Certification as a Fire Safety Manager is an advantage.
• Strong leadership, planning, communication, and interpersonal skills.
• Operational or consultancy experience in temperate or non-equatorial M&E requirements is an advantage.
• Ability to manage operations and projects simultaneously.

If you are interested in this opportunity, please submit an application with an updated CV of yours detailing your relevant experience to this job ad or directly to [email protected]

Only shortlisted applicants will be contacted.

The Fleet/Badging Operations Manager is responsible for overseeing the efficient and compliant operation of the company’s fleet, including barges and vessels. This role focuses on resource management, cost optimization, and operational excellence while ensuring compliance with industry regulations and environmental standards.

ACCOUNTABILITIES:

Barge Operations Coordination:

• Plan and schedule vessel movements to meet operational requirements, ensuring timely and efficient transportation of products.

• Monitor vessel operations, ensuring smooth execution of schedules and adherence to operational protocols.

Resource & Fleet Management

• Ensure vessels are properly maintained and in compliance with regulatory standards.

• Work with the technical team to coordinate any necessary maintenance or repairs for barges to minimize downtime.

• Track vessel performance and report on fuel consumption, maintenance, and overall efficiency.

Reporting and Documentation:

• Maintain accurate records of all vessel movements, including schedules, cargo details, safety inspections, and maintenance logs.

• Prepare and submit regular reports to senior management, providing updates on vessel performance, operational efficiency, and safety compliance.

• Ensure all regulatory documentation and permits for vessel operations are up-to-date and properly filed.

Cost Control and Budget Management:

• Assist in managing the budget for vessel operations, tracking costs related to transportation, fuel, maintenance, and other related expenses.

• Identify opportunities for cost savings and efficiency improvements in vessel operations.

• Monitor the financial performance of vessel operations, reporting on key performance indicators (KPIs) such as operational costs, scheduling, and resource utilization.

Emergency and Contingency Planning:

• Develop and implement contingency plans for vessel operations in the event of delays, weather disruptions, or other unforeseen circumstances.

• Respond promptly to emergencies, ensuring effective communication and coordination with relevant teams and external stakeholders.

• Investigate incidents or accidents involving vessels, conducting root cause analysis and implementing corrective actions to prevent future occurrences.

Continuous Improvement:

• Monitor industry trends and technological advancements in vessel operations to recommend and implement improvements.

REQUIRED SKILLS AND COMPETENCIES

• Proven experience in vessel chartering and shipping operations.

• Strong leadership skills with the ability to manage, motivate, and develop teams.

• Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders, including contractors, regulatory bodies, and management..

• Strong decision-making skills under pressure, with a proactive approach to risk management.

• Deep understanding of HSE regulations, best practices in offshore operations, and safety management systems.

• Commitment to promoting a safety-first culture within the team and ensuring adherence to safety protocols.

• Strong organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

• Ability to adapt to changing environments and work under challenging conditions, including offshore settings.

PROFESSIONAL QUALIFICATIONS

• Bachelor’s degree in Engineering (Mechanical, Electrical, Marine, or a related field).

• Minimum of 5 years of experience in shipping operations roles within the offshore oil and gas industry.

Overview

Microsoft Cloud Operations & Innovation seeks a new Energy Program Manager / Senior Energy Program Manager focused on the Asia Pacific (APAC) region. The candidate will be responsible for strategizing and executing “end-to-end” plans for Microsoft’s energy requirement for a specific geographical market within the APAC region.

This will include managing Data Center (DC) power interconnection and energy supply contract development with utilities and third party energy suppliers in certain geographical markets – including as part of the DC site selection strategy.

The candidate will be responsible for driving analysis around energy industry trends, market policy and energy regulation the assigned geographical region. They will also manage and drive development internally and externally around certain sustainability programs (eg. Carbon-Free Energy goals).

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Energy Program Management

• Lead and implement datacenter power interconnection projects, power purchase agreement and/or energy supply contract development with utilities and third-party energy suppliers in support of Microsoft’s DC businesses in APAC and associated objectives related to capacity delivery, cost and sustainability.
• Lead analysis of energy industry trends, market policy and regulations - including their direct and indirect impact to Microsoft and other stakeholders.
• Lead and Partner with globally distributed internal stakeholders on site selection and energy project development, (e.g. grid connection, engineering design, carbon-free energy) – including development of internal business cases and portfolio management tools.
• Work collaboratively with external vendors and consultants on regional market research.
• Build relationships + work collaboratively with external suppliers and partners, particularly power utilities, local and regional regulatory agencies, customers, and energy technology providers.
• Business travel required (up to 25%, subject to fluctuation with business tempo).

Qualifications

Required Qualifications

• MBA/post-graduate and/or Bachelor degree(s) in relevant fields, though experience in power/energy industries may substitute for relevant graduate education in this regard.
• 5+ years of experience in the related roles, specific experience within the energy and utility industry in various APAC markets would be highly regarded.
• Broad understanding of the power industry, with specific focus on the mechanics of power markets – including Generation, Transmission & Distribution, Wholesale & Retail Markets.
• Understanding and experience working with regulatory bodies in the energy and utility industry.
• Strong analytical capabilities to support review of utility tariffs, power contracts, and power market fundamentals.
• Commercial negotiation experience.
• Possess an entrepreneurial, self-directed spirit and proven track record of project execution, with exceptional interpersonal and communications (verbal and written) skills.
• Team player capable of adapting to ambiguous environments with cross-group collaboration and problem-solving abilities with Growth mindset.
• Growth mindset with high attention to detail.

Preferred Qualifications

• General understanding of data centers and cloud services.
• Working in mission critical environments, where business continuity is key.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

#IPACareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Salt is hiring a ‘Marketing Manager- Thai Speaking’ here in Singapore, where you would be responsible for developing, executing and optimizing marketing plans that deliver pipeline and revenue for the enterprise business. This role will be an integral part of the Asia Field Marketing team and will partner closely with field sales, marketing, and regional teams including campaign, content, and digital marketing teams.

Planning:

· Build & align annual and quarterly plans (and optimize in quarter) to deliver Marketing Bookings & Marketing Pipeline goals with a focus on return on investment.

· Partner with Sales Leadership & Account Executives to build detailed territory plans that will successfully deliver Customer outcomes.

· Build & own the quarterly execution project plan to deliver high quality, unique customer experiences and programs through-out the quarter.

Campaigns:

· Partner with field & regional marketing teams to design & deliver amazing experiences that deliver measurable results for our customers.

· Work closely with sales to drive customer participation in events and programs while ensuring strong follow-up to deliver campaign objectives.

· Project manage the end-to-end deliver of key local programs including elements of briefing, segmentation, content, reporting and analysis.

· Coordinate a wide mix of marketing tactics including events (virtual, in person, 3rd party, executive), Digital in English and local language (email, social, search, content syndication, advertising) and sales enablement.

· Partner with APAC campaign team to create, localize and translate key content to engage key personas.

Results:

· Responsible for delivering results on each program including the insights, analysis, reporting & communication of campaign results to the broader team.

· Run & optimise the demand funnel ensuring optimized lead flow from top of funnel to mid funnel with BDRs for follow-up & nurture to bottom of funnel through sales progression programs.

· Introduce innovative new marketing approaches, processes, and optimization techniques to better connect with customers in meaningful ways.

What you need to succeed

· 5+ years of experience in Marketing B2B software or technology, preferably in Enterprise segment & experience selling to Global Multi-National Corporations (MNC).

· Strong Written & verbal communication skills in English and Thai language

· Strong strategic agility to understand market & adapt strategies to deliver success.

· Outstanding interpersonal communication and collaboration - experience working across matrix organizations.

· Proven success in delivering best of breed marketing strategies including ABM, Digital, Webinar, Events, PR/Comms.

· Exceptional ability to project manage, multi-task, delegate and prioritize work to deliver growth goals. Ability to thrive in a fast-paced and constantly evolving environment.

· Strong numeric skill set, able to analyse data, understand trends & measure success of programs in order to optimise results.

Manage your job search in the right direction by applying via the links below. Alternatively, you can reach out on [email protected] for more details. (CEI No: R1223390 | License No: 07C3147)

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

This is a unique opportunity to lead market entry for new markets in Southeast and South Asia as an experienced sales leader to drive the future growth of Airwallex. You will have a chance to build and lead a high-performing sales team that can help us establish product-market fit in each new market we are planning to enter. Your insights will be instrumental in driving our go-to-market strategy and establishing Airwallex as a key player in these markets.

In this role, you will need to roll up your sleeves and actively sell, whether to individual customers or through channels, ensuring that we generate gross profit (GP). You must possess 200% craftsmanship, as this is a new venture where we expect things to be broken or absent; your excitement for 0 to 1 journeys will be crucial. Additionally, you will need to act with very high operating intensity. As we enter each new market as a challenger, it will require significant effort to build and scale our operations effectively.

You will play a critical part in expanding our market presence by collaborating with key functions such as product, revenue operations, sales enablement, strategy, and marketing. This role will be pivotal in Airwallex building a successful, scaled, revenue-generating function in Southeast and South Asia.

This role is based in Singapore; some travel may be expected.

Responsibilities:

• Target strategic business opportunities for Airwallex, identifying pain points and providing solutions for our customers.
• Build and coach a team of Account Executives and Sales Development Representatives on sales methodologies, strategies, and sales effectiveness.
• Develop and execute our sales and go-to-market strategy, defining our value proposition, refine sales pitches, and adapt based on insights discovered.
• Manage multiple priorities and projects, diving into the details in a wide variety of tasks - from recruiting to performance and sales analysis.
• Work with the Strategy & Operations team to design and implement effective compensation plans, territory plans, team structures, and operational models to drive productivity and success for the team.
• Implement sales frameworks and methodologies to improve team performance
• Provide hands-on support in closing strategic and complex deals.
• Present Airwallex’s value proposition to potential clients, demonstrating how our solutions can address their specific needs.
• Collaborate with the marketing team to create targeted campaigns that resonate with the SME audience.
• Provide feedback to product and engineering teams based on client interactions to enhance our offerings.
• Monitor sales metrics and prepare regular reports on sales performance and market trends.
• Build and maintain strong relationships with key stakeholders and partners in the SME ecosystem.
• Represent Airwallex at industry events and networking functions.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 7+ years of sales experience, preferably selling to business leaders and finance teams, with a track record of multi-year top performance. At least 2+ years in leading a small team.
• Bachelor’s Degree holder from an accredited university.
• Ability to understand technical requirements and craft solutions across multiple products.
• Ability to develop and execute account plans spanning multiple business units across complex organisations.
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
• Proven ability to lead complex negotiations involving bespoke commercial agreements.
• Superior verbal and written communication skills.
• Ability to operate in a highly ambiguous and fast-paced environment.

Preferred qualifications:

• Experience working in payments or fintech.
• Someone who enjoys getting things done and finds ways to drive tangible outcomes.
• A strategic thinker and analytical in your approach to developing strategies.
• Success-oriented and hold yourself accountable for delivering key outcomes.
• Someone who works collaboratively with people at all levels and across functions and cultures.

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.