The Account Management team is a sales team that is part of Meta’s Small & Medium Business Group. This team is focused on connecting every business in the world with their customers on Meta platforms and then helping them grow through solutions like Facebook Pages and Advertising.
Account Managers are directly responsible for building relationships and helping clients grow their own business results on Meta through consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others to achieve results.
This position is full-time and located in our Singapore Office.

Responsibilities

• Become an expert in Meta's digital marketing solutions for small and medium clients and adapt recommendations quickly to suit varying client needs
• Work with small and medium clients to improve the performance of their overall campaigns on Meta platforms
• Grow revenue, educate and lead strategic conversations with small and medium clients, and manage complex relationships
• Demonstrate vertical expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Minimum Qualifications

• BA/BS degree
• 3+ years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting
• Strong communication skills
• Fluency in Vietnamese language & knowledge of Vietnam market are essential as the role requires to manage local accounts & communicate business strategy in local language
• Ability to effectively prioritise and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Structured problem solving and quantitative analytical skills
• Sales discipline and feel inspired to go after sales goals

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Minimum 3 years of managerial experience in lounge environment
• Hotel industry experience is preffered
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

We are representing our client (A Software Engineering Firm) to look for Assistant/Network Manager to join their in- house team.

Job Description

• Drive the implementation and compliance of IT policy for network architecture.
• Assist in security incidents and provide expertise in remediation efforts.
• Research the latest industry practices and technologies as well as emerging threats and vulnerabilities.
• Constantly analyze, review and maintain the network baseline required by performing risk and vulnerabilities assessment to ensure the balancing of the resources available and the requirement of sufficient security measures.
• Manage or participate in new setup or upgrade of network infrastructure projects.
• Design network structure (including configuring hardware devices)
• Participate in network related vulnerabilities testing and drill.
• Participate in IT audit and DRP.
• Monitor network and system utilization
• Assist in any other duties as assigned from time to time, where applicable.

Requirements:

• Degree/ Diploma in IT/ Computer Science/ Network/ Computing/ Computing Engineering
• Minimum 5 years of relevant experience in Network infrastructure
• Familiar with CISCO Systems, Firewall, Router, DNS ,VPN, WAF and IPS etc
• Service-oriented, interpersonal skills and adaptable to a fast-paced dynamic environment
• Experience in one or more Cloud platforms such as AWS, Azure, Google, etc for wide range of services
• Professional certification in CCNA, CCNP and CCIE are advantageous
• Certifications in Cloud Solutions Architect would be an advantage
• Strong analytical and troubleshooting skill.
• Team player with good communication and interpersonal skills

We are working with one of the largest data center publication company which runs events as well and they are now looking for an experienced Sales Manager based here in Singapore.

In this role, you will be responsible for selling integrated and multi-channel sponsorship packages to clients. If you are passionate about sales and want to play a crucial role in generating sponsorship revenue with businesses across Middle East and APAC, this is the perfect role for you!

Responsibilities:

• Produce a sales plan for the designated sales territory
• Generate sales through developing and maintaining of key relationships with clients
• Understand the client’s business needs and requirements.
• Be up to date with industry news and trends.
• Ensure weekly catch ups with the client success team to track progress of your clients’ campaigns
• Write great proposals using sales resources and the information gathered through client research and interaction
• Ensure all leads and contacts are followed up in a timely and professional manner.
• Achieve the sales targets and work in line with the KPIs
• Work well together with the other teams in the organization.
• Attend industry and company events when required

Your profile:

• A Bachelor’s degree in business or related
• At least 3-5 years of sponsorship sales experience from events and media background
• Ability to sell multi-channel or integrated campaigns.
• A consultative sales process in handling complex briefs.
• Solid track record in consistently delivering or exceeding sales targets
• Self-driven personality, ability to work independently or as a team
• Excellent written, communication and interpersonal skills
• Proficient with Google Suite preferable but not essential, and ideally Salesforce
• Must be able to travel to designated events and business travel globally

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and commission within a highly motivated sales environment. If this position interest you and you have what it takes, apply now!

You may email to our specialist, Kamini at [email protected] or click on apply now today!

EA License No.: R1114955

Agency License No.: 11C4388

We are working with one of the largest data center publication company which runs events as well and they are now looking for an experienced Sales Manager based here in Singapore.

In this role, you will be responsible for selling integrated and multi-channel sponsorship packages to clients. If you are passionate about sales and want to play a crucial role in generating sponsorship revenue with businesses across Middle East and APAC, this is the perfect role for you!

Responsibilities:

• Produce a sales plan for the designated sales territory
• Generate sales through developing and maintaining of key relationships with clients
• Understand the client’s business needs and requirements.
• Be up to date with industry news and trends.
• Ensure weekly catch ups with the client success team to track progress of your clients’ campaigns
• Write great proposals using sales resources and the information gathered through client research and interaction
• Ensure all leads and contacts are followed up in a timely and professional manner.
• Achieve the sales targets and work in line with the KPIs
• Work well together with the other teams in the organization.
• Attend industry and company events when required

Your profile:

• A Bachelor’s degree in business or related
• At least 3-5 years of sponsorship sales experience from events and media background
• Ability to sell multi-channel or integrated campaigns.
• A consultative sales process in handling complex briefs.
• Solid track record in consistently delivering or exceeding sales targets
• Self-driven personality, ability to work independently or as a team
• Excellent written, communication and interpersonal skills
• Proficient with Google Suite preferable but not essential, and ideally Salesforce
• Must be able to travel to designated events and business travel globally

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and commission within a highly motivated sales environment. If this position interest you and you have what it takes, apply now!

You may email directly to our specialist, Kamini at [email protected] or click on the apply button today!

EA License No.: R1114955

Agency License No.: 11C4388

New Asia Lion City Trading Co., Ltd., founded in 2023, is a subsidiary of Hainan Haiyan Food & Beverage Investment Co., Ltd. from China. Specializing in the food and beverage industry, the company operates restaurants that showcase Hainanese cuisine, including the iconic Hainanese chicken rice, alongside popular Singapore dishes and Peranakan flavors. It proudly owns "Yanjiang Hainan Cuisine," a distinguished Chinese heritage restaurant chain, and the well-known hotpot brand, "Shufengjiu Chengdu Hotpot." With a wealth of experience in restaurant management, New Asia Lion City is dedicated to introducing more exquisite dishes to Singapore, promoting authentic Chinese and Southeast Asian flavors, and delivering unforgettable dining experiences to its customers.

Duties & Responsibilities

• Operational Oversight: Manage daily operations across both Front of House (FOH) and Back of House (BOH) to ensure smooth and efficient service. Ensure excellent customer service to maximize guest satisfaction and promptly resolve any complaints.
• Quality Control and Vendor Management: Conduct regular assessments of food and beverage quality, identifying potential areas for improvement and exploring new vendor options.
• Staff Management and Development: Organize and manage staff shifts to optimize operational efficiency. Evaluate employee performance and provide constructive feedback to promote team productivity. Train new and existing staff in high-standard customer service practices. Oversee staff appearance, hygiene, and adherence to restaurant standards.
• Inventory and Cost Management: Anticipate and manage inventory needs for food, kitchen supplies, and cleaning products. Monitor and control operational costs, implementing strategies to reduce waste and enhance profitability.
• Sanitation and Safety Compliance: Ensure full compliance with all health, safety, and sanitation regulations.
• Brand Image and Community Engagement: Uphold and promote the restaurant’s positive image, suggesting and implementing strategies for improvement. Actively engage with the local community to promote the brand, organizing events and utilizing word-of-mouth marketing.
• Financial Performance Reporting: Prepare comprehensive reports on weekly, monthly, and annual financial performance, including analysis and actionable insights.
• Marketing and Audience Growth: Recommend and implement marketing strategies to expand the restaurant’s audience, such as discounts, promotions, and social media advertising.
• Sustainable Practices Implementation: Develop and enforce policies that support sustainable and eco-friendly restaurant operations.

Requirements:

• Proven experience as a Restaurant Manager, with priority given to candidates who have managed or worked within chain restaurant brands.
• Strong leadership and organizational skills with the ability to manage a diverse team.
• Exceptional customer service orientation and communication skills.
• Solid understanding of financial reporting and budget management.
• Familiarity with sanitation and food safety regulations.
• Marketing and community engagement experience is a plus.

We regret that only shortlisted candidates will be notified,

Position Summary

We are seeking a highly skilled and detail-oriented ServiceNow Platform Administrator to join our team. In this role, you will be instrumental in configuring, managing, and enhancing our ServiceNow platform to support key business functions, including IT Service Management (ITSM), Strategic Portfolio Management (SPM), Integrated Risk Management (IRM), and IT Asset Management (ITAM).

Key Responsibilities

• Configure and tailor the ServiceNow platform to align with organizational needs and ensure seamless performance.
• Manage user roles, permissions, and access controls within the ServiceNow environment.
• Deploy and maintain core ServiceNow modules, including ITSM, SPM, IRM, and ITAM.
• Work closely with stakeholders to gather business requirements and implement effective platform solutions.
• Diagnose and resolve technical challenges, providing prompt and effective support to end-users.
• Conduct regular system maintenance, including patching, updates, and ensuring data accuracy.
• Monitor the platform's performance and overall health, identifying and mitigating any potential risks or issues.
• Partner with development and QA teams to facilitate smooth integrations and platform enhancements.
• Develop and maintain detailed documentation for configurations, processes, and operational procedures.
• Stay up to date on platform updates, new functionalities, and best practices to drive ongoing improvements.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Minimum of 5 years of experience as a ServiceNow Platform Administrator or similar role.
• Strong expertise in configuring, customizing, and managing the ServiceNow platform.
• Familiarity with ITIL processes and hands-on experience with ITSM administration.
• Experience with ServiceNow modules such as SPM, IRM, and ITAM is a plus.
• Exceptional analytical and problem-solving capabilities.
• Strong interpersonal skills, with the ability to collaborate effectively across teams and communicate clearly with stakeholders.
• ServiceNow Certified System Administrator (CSA) certification is preferred.

Our client is a leading multinational technology company.

Job Responsibilities:

• Partner with various cross-functional leads across Marketing, Sales, Partnerships, and Communications to ensure alignment and collaborative thought partnership in development and execution of direct advertiser and agency marketing programs
• Directly lead cross-functional initiatives, work with broad cross-functional internal teams to ensure tracking of stakeholder-dependent readiness plans including reporting key milestones status, risks and contingency planning and issue escalation as necessary
• Anticipate bottlenecks, balance business objectives and needs versus technical and operational constraints and adjudicate between internal stakeholder groups to resolve blocking issues
• Manage information cadences and processes, including status updates to executive leaders, escalations and mitigations and overall documentation management
• Partner with internal stakeholders to inspire and educate on available programs, opportunities and materials
• Work closely with Data Science and Analytics teams to determine return on investment and measure efficacy of programs, developing insights to develop new and/or improve existing processes
• Effectively manage complex projects across multiple program management, engineering, product and marketing organizations
• Draft and adapt program materials, communications and collateral for various stakeholders, audiences, channels and markets.

Job Requirements:

• Bachelor’s degree in business, Communications, Marketing, or related field
• 5+ years of experience in advertising, marketing background from tech or agency environment.
• Prior marketing program /sales experience preferred
• Data sufficiency, comfortable getting familiar with new software in order to develop reports with actionable insights
• Experience managing budgets both for individual activations and on a larger scale
• Skilled at drafting decks and communication material for internal and external audiences
• Strong operational background - bringing teams and functions together to increase efficiency.
• Comfortable working with a global team spread across multiple time-zones and an understanding of regional nuances, previous experience with global activations a plus
• Ability to handle the pace and ambiguity that comes with working in a start-up environment
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Self-starter, comfortable prioritizing work streams and communicating these priorities to leadership and stakeholders in various functions and geographies.
• Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Our client is a leading multinational technology company.

The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc or any other non-IT based project.

Job Responsibilities:

• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Present and explain proposals, reports and findings to clients.
• Work with Systems Program Managers (SPM) and Systems Analyst (SA) across multiple programs to support the needs of the business.
  * Identify opportunities in existing processes to streamline and standardize processes
  * Assists with the development of standards, and applies these to track, monitor, report, resolve or escalate issues.
  * Effectively managing, developing, and training the larger team on new processes
  * Ensuring that all processes used by the global team are thoroughly documented, and regularly improved.
  * Conducting and sharing results from service and operation performance reviews.
  * Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
  * Systematically interprets user problems and identifies solutions and possible side effects.
• Consult or negotiate with clients to prepare project specifications.

Job Requirements:

• Bachelor's degree in business administration or a related field.
• Min 4-5 years end to end project management experience
• Strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
• PMI or PMP certification preferred.
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

about the job

• Leadership and Coaching: Mentor and guide Relationship Managers to enhance their sales capabilities, deepen product knowledge, and strengthen client management expertise.
• Business Development and Growth: Lead initiatives in client acquisition and business expansion to grow the bank's Priority Banking and wealth management portfolios.
• Performance Management: Deliver regular updates to senior management on team productivity, client satisfaction metrics, and revenue performance.
• Strategic Planning: Develop and implement business strategies to achieve organizational goals, drive market penetration, and strengthen client relationships.

skills and experience required

• Minimum of 5-8 years of experience in wealth management, Priority Banking, or a similar client-facing role.
• Strong leadership and coaching skills with a demonstrated ability to manage and motivate teams.
• Excellent interpersonal and communication skills for building strong relationships with clients, team members, and stakeholders.
• Comprehensive knowledge of financial products, including investment instruments, wealth management solutions, and risk management tools.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

SUMMARY

You will be responsible for all aspects of treasury risk management, including liquidity management, cash flow forecasting, foreign exchange, interest rate risk management, collateral management and margining.

THE ROLE

Maintain an exhaustive map of collateral posting requirements across clearers, exchange traded platforms, OTC counterparts and shareholders.

Lead and evaluate optimal hedging strategies to maximize liquidity and funding efficiency.

Develop stress test scenarios to assess the impact of margining on company’s liquidity.

Manage one Collateral Management Analyst.

Monitor and analyse daily margining flows based on Front Office positions and market price movements, ensuring transparency and timely management and statutory reporting.

Manage daily margining arrangements and maintain strong relationships with collateral owners, relationship banks, and counterparties.

Design and implement a best-in-class commodity trading collateral framework, focusing on (i) Workflow optimization and (ii) Automation of manual tasks.

Produce and distribute detailed reporting and analytics, including monthly executive presentations and ad hoc support for company’s subsidiaries.

Collaborate within Treasury teams (FX, Margin management) to ensure high performance and alignment with overall business objectives.

Work with Middle Office and Finance to ensure standardization and reconciliation to ensure data coherence.

REQUIREMENTS

Bachelor’s Degree

7-10 years of experience in commodities trading/ utilities market/ commodities bank as a treasury/ collateral management/ middle-back office

Strong knowledge of commodities/ utilities markets, particularly in dealing with exchanges such as ICE, CME, EEX.

High level of numeracy and advanced Excel skills including spreadsheet building and VBA.

Proficiency in Python and SQL coding.

Familiarity with Bloomberg, Power BI, and PowerPivot with knowledge of quantitative analysis is advantageous.

Basic Requirements:

• Education: Bachelor’s degree or above, preferably in Finance, Economics, International Trade, Maritime Management, Law, or related fields.
• Work Experience: Over 10 years of experience in dry bulk shipping companies, with at least 5 years of management experience in shipping finance, ship leasing, financing leases, and asset management.
• Management Experience: Experience as a senior executive or department head in large shipping enterprises, financing leasing companies, or financial institutions.

Professional Skills and Knowledge:

• Industry Knowledge:
  • Familiar with shipping industry market dynamics, ship asset management, and risk control related to market fluctuations.
  • In-depth understanding of financing lease business models, including sale-leaseback, operating lease, and capital lease processes.
  • Knowledge of domestic and international shipping market trends, ship buying and selling, financing channels, and regulatory policies.
• Financial Expertise:
  • Proficient in risk management, capital allocation, financial planning, and capital operation related to financial leasing.
  • Capable of financial analysis, fund management, and capital operations, with an understanding of capital markets and financial instruments.
• Legal and Compliance:
  • Familiar with domestic and international laws and regulations related to shipping, leasing, and financing.
  • Ability to handle domestic and international transactions, contract negotiations, and risk control audits to ensure legal compliance.

Key Responsibilities:

• Business Development: Lead efforts to expand the shipping finance and leasing market, establish customer channels, and drive business growth.
• Capital Management: Develop financing plans, optimize capital structure, control financing costs, and enhance capital efficiency.
• Risk Control: Oversee risk management processes for ship leasing projects, ensuring the safety and sustainability of projects.
• Strategic Planning: Assist the General Manager in formulating company strategic plans and promote innovation and diversification in leasing business.
• Team Management: Manage the business division and talent development, optimize team operations, and improve performance evaluation.

Personal Qualities:

• Leadership: Strong strategic thinking, decision-making ability, and execution skills to drive the business forward amidst uncertainty.
• Communication Skills: Excellent communication and negotiation skills, with the ability to coordinate and collaborate with external financial institutions, clients, and regulatory bodies.
• Stress Resilience: Ability to cope with complex market changes and high-pressure environments while maintaining quick responses and clear decision-making.

Preferred Qualifications:

• Over 5 years of professional experience in large shipping or financial leasing companies, with a track record of managing a department in a major enterprise.
• Familiarity with international markets and cross-border financing, with a global perspective and cross-cultural communication skills. Long-term overseas work experience is preferred.

Responsibility

• Manage and mentor a team of account associates in providing quality accounting and taxation services.

• Manage and ensure the preparation of financial reports and tax by the team in accordance to accounting standards.

• Manage the preparation of full sets of accounts and partial set of accounts for various companies across multiple industry, including reconciliation, cash flow, closing.

• Handle tax structuring/planning, tax audit and dealing with tax authorities.

• Ensure timely submission of deliverables to clients.

• Supervise, mentor and provide guidance to a team of associates to achieve excellence in work.

• Constantly stay updated with new regulations and accounting standards and assist in staff training, such as conducting of training sessions for staff.

• Identify and drive process improvement within the department.

• Work with Director in expanding client portoflio, including meeting potential clients, drafting proposals for new assignments and managing existing accounting client portfolio

• Other ad-hoc assignments from Director

Requirements

• Recognised degree in accounting or other professional qualifications recognized by ISCA

• Min 5 years of relevant experience, preferably in an outsourced environment

• Min 3 years of People management experience

• Meticulous and good analytical skills

• Experience dealing with tax authorities and tax audit

• Good interpersonal and communication skills

• Organized, process-driven and able to drive results

BUSINESS ALLIANCE & DEVELOPMENT MANAGER

Responsibilities

• Actively seek out new sales and business opportunities through cold calling, networking and social media and to crystalise leads to actual revenue
• Set up meetings with potential clients and business partners to identify business development opportunities to increase the Firm’s revenue
• Engage with clients, bankers, mortgage brokers, real estate agents and other business partners effectively to foster a good working relationship and increase file count and revenue growth
• Attend and participate in events on behalf of the Firm to strengthen and build a robust business relationship
• Negotiate/close deals and handle complaints or objections from clients, business partners or prospects and share with internal teams
• Respond promptly to emails, texts and telephone calls from clients and business partners
• Establish, develop and strengthen relationships with clients and business partners
• File creation and o-ordination with the team to ensure a smooth work process
• Plan, coordinate and implement marketing strategies to promote and develop new business relationship and opportunities as well as revenue generation
• Acts as an intermediary between the Firm and Clients as well as business partners
• Work and report to the Partners on Business Alliance and Development prospects, targets and achievements

Requirements

• Able to build business relationships
• Proven experience in a sales role
• Strong grasp of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Ability to identify new business growth opportunities and enabling satisfactory service quality to clients and business partners resulting in increased business generation
• Good interpersonal skills with agency leaders, real estate agents and clients
• Effective marketing, verbal and written communication skills
• Strong problem-solving and negotiation skills
• Experience in Conveyancing, Banking, Real Estate Work or Customer Service will be an advantage
• Outgoing personality and enjoy attending events and socialising with agency leaders and realtors
• Able to create EDMs and simple Excel sheets
• Organised and meticulous
• The role will involve engaging with Mandarin-only speakers, thus a high proficiency in the language will be an advantage.

Attractive remuneration package for the right candidate.

Interested applicants to submit resume stating experience with current/expected salaries.

We regret that only shortlisted candidates will be notified.

Summary 

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives. 

Job Responsibilities 

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.  
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.  
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.  
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events. 
• Maintain a high level of controlling details within the guest areas. 
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.  
• Prepare the annual capital and operating budgets for the Department.  
• Ensure that all potential and real Hazards are reported immediately and rectified. 
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.  
• Assist in safety and emergency training for all employees. 
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees. 
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others. 
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 
• Perform other duties as directed by the General Manager. 

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: (Orchard), requires traveling to site too

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

• Position: Microbiology Laboratory Manager
• Industry: Laboratory Specializing in Both Chemical & Microbiological Parameters
• Salary Up to $6,500 +_ Bonus
• Workings Day: 5 Days (Monday to Friday or Tuesday to Saturday)
• Shift Work: 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park (Woodlands & Admiralty Area)

Ideal Candidate: Min 6 years working experience in ISO17025 laboratory and possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.

Qualifications:

• Educational Background in Bio / Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratory experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will drive recruitment activities for Agency Division and provide guidance to Agency Leaders. As part of this dynamic role, you will report to the Recruitment Cluster Head and work closely with Agency Division to drive growth in the agency force, bringing in quality and productive Financial Consultants. You will also be responsible for the selection and development of quality Financial Consultants, through a systematic onboarding process to inculcate them with best practice behaviours.

Job Profile Summary:

In this role, you will drive recruitment activities for Agency Division and provide guidance to Agency Leaders. As part of this dynamic role, you will report to the Recruitment Cluster Head and work closely with Agency Division to drive growth in the agency force, bringing in quality and productive Financial Consultants. You will also be responsible for the selection and development of quality Financial Consultants, through a systematic onboarding process to inculcate them with best practice behaviours.

Job Description:

• Drive manpower growth through identified key performance indicators.
• Provide guidance, support and direction to Agency Leaders to achieve monthly and yearly targets in line with the company’s plan in areas of recruitment and retention, and to ensure alignment with the company’s strategies.
• Identify and lead recruitment related projects/initiatives that support Agency Division in driving manpower growth.
• Work closely with Agency Leaders in identifying quality Financial Consultants through the use of selection tools and other qualitative assessment techniques including interviews.
• Oversee the systematic onboarding of new Financial Consultants through various company initiatives to develop the right foundation and positive behaviours.
• Set and track the expected standards for new Financial Consultants, and ensure that they adhere to these standards in order to build longevity in the career.
• Identify and encourage Financial Consultants who aspire to progress towards a career in agency management.

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• Minimum 3 years of relevant experience with Distribution Management or recruitment activities

Education:

• Degree in business or related fields of study

Language:

• Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Main responsibility:
Provide administrative support to the director, including managing emails, documents, and travel plans.
Assist in arranging and coordinating activities.
Ensure that clients receive good guidance and effectively manage their learning schedule during their studies.
Handle various household chores to ensure a harmonious family environment.
Qualifications:
• Experience as a personal assistant or similar role.
Organizational and multitasking abilities for expenditures.
Experience in managing education and scheduling.
Excellent communication skills and ability to handle letters.
Flexible working hours to meet the commitments of the directors.
• Able to travel as needed.

R&T RECRUITMENT MANAGEMENT 12C5922 67026282

Portfolio Manager Responsibilities

• Develop and implement investment strategies tailored to the objectives and risk profile of the family office.

• Manage multi-asset class portfolios, including equities, fixed income, alternatives, ETFs, and private investments.

• Build and maintain robust financial models to support portfolio decisions and strategic asset allocation.

• Oversee the execution of investment strategies, leveraging both discretionary and algorithmic approaches.

• Conduct in-depth research on global markets, macroeconomic trends, and individual securities to identify investment opportunities.

• Continuously monitor portfolio performance, ensuring adherence to investment mandates, risk parameters, and regulatory guidelines.

• Collaborate with external managers, custodians, and service providers to optimize portfolio operations and maintain strong relationships.

• Evaluate and select external investment managers, ensuring alignment with the family office’s objectives.

• Perform risk analysis and stress-testing of portfolios to safeguard against market and credit risks.

• Stay updated on relevant regulatory frameworks and compliance requirements across jurisdictions.

Portfolio Manager Requirements

• Bachelor’s degree or higher in Finance, Economics, or a related field; CFA/CAIA designation preferred.

• Minimum of 7 years of experience managing portfolios within a single family office, wealth management firm, or institutional setting.

• Demonstrated expertise in portfolio construction, risk management, and performance analysis.

• Strong knowledge of financial instruments, including derivatives, private equity, and structured products.

• Advanced analytical and quantitative skills, with the ability to interpret complex financial data.

• Proven track record of achieving consistent investment performance while adhering to risk and return objectives.

• Excellent interpersonal and communication skills, with the ability to present investment strategies and results to stakeholders.

• Experience with portfolio management systems and financial modeling tools.

• Please include expected remuneration in your application.

The Deals Advisory team

Our team supports corporate and private equity clients through a pragmatic approach that unlocks value from a transaction. We support clients from wherever they are in the deal process be it deal strategy, due diligence, valuations or post-merger integration.

We are a growing team of dedicated professionals that embrace the adrenaline that comes with each deal. Our team members learn and grow in an environment that blends structured approaches with flexibility, enabling our people to continuously adapt and develop into trusted deal advisors.

Responsibilities

• Assist in project managing multiple client engagements
• Establish effective working relationships with stakeholders and clients
• Advise clients during the due diligence process to identify key value drivers and challenge assumptions about future performance
• Analyse financial and non-financial information to formulate views and conclusions
• Analyse historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Prepare and draft client reports to address their strategic goals, including as the buyer or seller of the assets
• Keep up to date with global, regional, and local business and economic issues
• Be actively involved in business development activities to help identify and research opportunities for new/existing clients
• Coach and supervise junior team members

Qualifications and requirements

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant fields
• Minimum 5 years and above of relevant deals advisory experience
• Strong project management skills
• Highly adaptable, able to work independently and effectively under pressure in a fast-paced environment
• Demonstrated ability to think on your feet
• Entrepreneurial mind set and business acumen

Overview of the Job

The GroupM Services team adopt a collaborative and customer-centric approach in delivering high value and innovative solutions for our Agencies and Agencies’ clients, including the activation and execution of dynamic media campaigns.

We are currently looking for a Senior Performance Manager to join us. You will be responsible to oversee the entire end to end of campaign management process to support GroupM agencies and clients. Working closely with internal teams and directly with clients to ensure seamless campaign plan development, execution and delivery.

3 best things about the job:

1. Opportunity to work with market leading clients, pioneering Performance marketing
2. Working with an extremely diverse, international group of individuals
3. Opportunity to expand the learning on Digital technology & platforms, high visibility within the agency and clients where your work is sure to be seen & appreciated.

Measures of success –

In three months:

• Become knowledgeable of the client’s business, ways of working, key client teams and internal teams, and the brand objectives for 20-21
• Seamlessly running operations on biddable platforms like Google, Facebook, Twitter and understand & implement the tracking and tagging process on Google Campaign Manager, MOAT, DAR, etc.
• Understand client’s processes & liaise with market planners to shape media plans on a monthly basis as per aligned strategies/direction
• Clear understanding of reporting requirements and ensure timely reporting to the team for taking effective decisions
• Regularly attend weekly/monthly calls with internal teams & clients providing status and updates on live local market plans, highlight issues or best practices, next steps/recommendations, if any.
• Engage regularly with Search team to get learnings and build cross platform strategies

In six months:

• Establish ways of working with planning team and become the go to person for all biddable requirements both internal (local markets and global MC) and external (global client) stakeholders;
• Be on top of campaigns that are currently live in markets and share industry best practices or suggestions to improve the performance further
• Connect with the platform teams on a weekly/monthly basis from Google, Facebook, Twitter, etc. to discuss campaign performance & issues, learn about new alphas/betas, align test and learn plans to achieve best-in-class results for the brand
• Continually building test and learn frameworks across all platforms, ensuring tests reach significance where learnings / next steps can be communicated to clients.
• Regularly liase with the internal planning and performance team to share positive results or recommend new properties as part of the learning and scale up plan for other markets
• Gain trust and confidence of all relevant stakeholders – global and local client teams and in markets teams

In 12 months:

• Guiding planning teams on the campaign output, prepare and present media recommendations for ongoing client communication plans to senior global clients for approval/ feedback
• Exceeding client KPIs across all campaigns and help to grow business by suggesting new ideas and services to the biddable/market leads

Responsibilities of the role:

Day to day business management - Work across all aspects of the biddable business for client, campaign operations, regular analysis of live campaigns, raise any alarms in case of any issues, recommending new products

Biddable Excellence – Ensuring gold class delivery on campaign while following the excellence frameworks and best practices followed by the brand

Network Management - Learning how to work with multiple markets and cultures and developing a good relationship with agency and client teams across the region and globe.

Planning Input -

• Understand the client’s objectives and recommend appropriate biddable plan basis the brief
• Lead biddable operations of Japan business and effectively manage & optimize campaigns wrt budgets, targeting, bid strategies, etc. to achieve the KPI
• Analyze Competitor’s activity & keep a lookout for industry/category trends to recommend the right course of action
• Contribution to the campaign strategies from a biddable perspective
• Weekly/Monthly calls with internal client team on campaign performance and align on any recommendations

Reporting – Timely reporting for all biddable platforms like Facebook, Google, Twitter, Campaign Manager, Analytics, etc. to the market teams and the client to take the right decisions.

Team Development: Share regular updates on new products or positive campaign results with larger team so that other markets can also adopt the learnings

What you will need:

• 3 - 4 years of operational experience across Biddable platforms
• Google Ads & Facebook Blueprint Certifications is good to have
• Experience in running high-volume campaigns across Facebook, Google, Twitter & managing campaign tracking across Google Campaign Manager, MOAT, DAR, Nielsen, etc.
• Up-to-date knowledge of best-in-class practices in digital marketing
• Strong analytical mindset with attention to detail around data, insights and actions
• Excellent communication skills and teamwork, to liaise with different market teams across APAC
• Proficient in excel and PowerPoint

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Coach and manage teams of professionals in carrying out a variety of assurance engagements;
• Forge relationships within the industry and contribute to the continued success of the teams;
• Develop and facilitate the professional growth of the team members; and
• Involvement in a wide range of advisory projects in the Banking & Capital Markets, Insurance and Asset Management industries.

Requirements:

• Relevant accounting qualifications
• 5-8 years of demonstrable experience in a similar role at a Big 4 accounting firm
• Experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Sound understanding of IFRS/SFRS and SAS/ISA. US GAAP knowledge would be useful
• Excellent project management and team working skills
• Strong interpersonal, written and verbal communication skills
• Ability to demonstrate an understanding of commercial issues facing businesses in this sector
• Effective day-to-day management of clients; building and maintaining client relationships is crucial
• 
  

As part of our recruiting process, interested candidates are to complete an application through our career website at https://www.pwc.com/sg/careers.html

*We regret that only short-listed candidates will be notified.

· Overall, 10 years of work experience in IT with minimum of 3 years as software and application lead.

· Experience in handling regional IT application team and liaising with users across Asia region. Support vendor built and some internally built applications in Finance, HR, Compliance, Anti-Money Laundering and Finance Crime Reporting stream.

· Knowledge of operating systems like Windows, Linux and ensure the availability and effectiveness of the middle and back-office applications.

· Knowledge of RPA tools like BluePrism and support the Robotic Platform Automation platform.

· Sound understanding of Azure and Google Cloud Platforms.

· Knowledge of job scheduling and monitoring tools like Control-M and MoveIT.

· Analyzing the issues\incidents\problems by writing queries in MSSQL and Oracle SQL.

· Exposure to Agile methodologies, DevOps and should be proficient with the usage of tools such as Bitbucket\ Bamboo\ Confluence \ JIRA \ Artifactory \ Remedy and Service Now.

· Experience in SharePoint and O365.

· Handling of auditor queries where client needs to adhere to and be in line with internal controls, external audit requirements and compliance policies. Ensuring governance, processes and standard operating procedures.

· Negotiate and formalize ‘Statement of Work (SoW)’ between clients\vendors and the organization by bringing them under the agreement to take up or manage the service.

· Review and analyze service requests and incidents by using PowerBI tool. Knowledge of IT Service Management Frameworks and Standards (e.g. ITIL)

· Provide business cases to undertake the automation of the processes and conduct periodic review of automation opportunities to enhance the production support.

· Coordinate with relevant teams and functions to take incidents to closure with minimal turnaround time and no\less impact to business.

· Should be able to take initiatives like application COE (Centre of Excellence).

· Conduct weekly\monthly governance meetings with client to present the service delivered for the period in the question and evaluate the quality of services delivered along with client to enhance the processes and review the scope for improvement.

· Review procedure manuals & workflow documentations consistently to ensure up-to-date and accurate information is available with the help of Confluence tool.

· Make sure user access review conducted on a periodic basis to mitigate the risk of leavers.

· Maintain stable production environment by gate keeping & controlling the changes promoted to production, ensuring relevant testing has been performed & signed off.

Perform the post-security patching verification of applications.