About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Key Responsibilities

Account Opening Excellence:

• Guide customers seamlessly through the opening process, ensuring accuracy and compliance.
• Verify AML/KYC information efficiently, adhering to all regulatory requirements.
• Tailor account recommendations to specific needs, delivering personalized solutions.
• Proactively identify and escalate complex/high-risk applications for timely resolution.
• Collaborate with internal teams to streamline opening processes and address any hurdles.
• Develop and maintain clear, user-friendly account opening guides for a delightful experience.

Championing Customer Success:

• Become the trusted advisor, responding promptly and professionally to inquiries across channels.
• Resolve customer issues efficiently, exceeding expectations and building lasting relationships.
• Offer clear, concise information on products and services, empowering informed decisions.
• Maintain accurate and up-to-date customer records for optimal service delivery.
• Escalate complex issues or complaints effectively, ensuring timely resolution.

Continuous Improvement Champion:

• Gather and analyze customer feedback, identifying areas for user experience enhancements.
• Partner with product and tech teams to translate feedback into actionable improvements.
• Regularly update user guides to reflect platform/procedure changes, ensuring accuracy.
• Conduct User Acceptance Testing (UAT) for new features, contributing to platform efficiency.

Daily Operational Excellence:

• Complete daily operational tasks associated with account opening and customer service efficiently and accurately.

Key Requirements

• Minimum of 2 years' experience in account opening & customer service, ideally in a Singapore financial institution.
• Strong communication, interpersonal, and problem-solving skills with a proactive approach.
• Demonstrated sense of ownership, taking initiative to resolve issues independently.
• Fluency in written & verbal English and Chinese, essential for effective communication.
• Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
• Proficiency in Microsoft Office Suite and a passion for learning new technologies.
• Detail-oriented & highly organized, with a commitment to accuracy and excellence.
• Passionate about providing exceptional customer service and making a positive impact.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

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Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Our client is a multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Assist in planning and conducting internal audits to assess the effectiveness of risk management, control, and governance processes. Ensure audits are completed on time and within budget.
• Ensure compliance with relevant laws, regulations, and internal policies. Monitor the implementation of corrective actions in response to audit findings.
• Support the identification, assessment, and prioritization of risks within the organization.
• Develop clear and concise audit reports detailing observations, risks, and recommended improvements.

Requirements :

• Diploma in Business Administration or equivalent
• At least 2 years of experience in internal audit, risk management, or compliance.
• Critical thinking and decision-making abilities.
• Strong attention to detail and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for the supply and demand planning activity within the SEA region.
• Identify appropriate planning categories for the varied portfolio.
• Create timely trend analyses, insights and business recommendations.
• Carry out regular risk assessment for the demand and supply planning functions.
• Monitor and review any gaps in the performance of a portfolio of suppliers and recommends improvements by suppliers to better meet demand requirements.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 5 years of experience in Supply Planning function in the Manufacturing industry of Marine/Defence/Aerospace.
• Excellent leadership and organizational skills.
• Proficient in MRP system and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Business Function

A career within Regulatory Risk and Compliance services, will provide you with the opportunity to help companies rethink their approach to compliance and risk and create a sustainable risk advantage. We’re a part of an unique client proposition, assisting our clients develop proper internal controls by on technical know-how and leveraging on analytics and technology solutions to underpin efficient execution of governance, to optimise their risk and compliance policies and processes, and improve business performance.

How will you value add?

You will be a part of Regulatory Risk and Compliance in Risk Services, and you will experience a dynamic and fast-paced working environment. From potential start-ups to renowned local and global financial institutions, clients look to you for audit, regulatory, listing, private placement, corporate change and other business-related risk and compliance advice. Together we can build trust in the financial services space and solve important problems.

You’ll work as part of a team of subject matter experts and extensive industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Providing regulatory advice to financial services clients such as banks/payments/Fintech companies (remittance, merchant acquisition, money-changing etc.) on areas relating to risk, regulations and compliance.
• Conducting compliance reviews and internal audits, and formulating recommendations for processes and controls to better comply with regulatory requirements, regulators’ expectations and industry/market practices.
• Providing regulatory advice on areas such as licensing, regulatory reporting, compliance framework development and operationalizing regulatory change.
• Providing support to financial services audit engagements on regulatory and compliance reporting.
• Helping to build our Compliance Outsourcing Services.
• Working with our strategic alliance partner to formulate new services / product to the market (e.g. regulatory technology / platform).
• Working on business developments or new market opportunities (e.g. new clients, services, proposal formulation).
• Managing key stakeholder relationships, including communication of the scope of work, findings and observations, industry updates.

About You

• At least 5 years of banking regulatory or external audit experience in a big 4 audit firm, regulator or financial institution. Previous employment with regulator(s) will be highly preferred.
• Good understanding of the banks/payments/Fintech companies (remittance, merchant acquisition, money-changing etc.) landscape.
• Experience in local MAS regulatory requirements preferred. This includes Banking Act, Payments Act, Individual Accountability and Conduct, Securities and Futures Act, Financial Advisers Act, amongst others.
• Experienced in performing internal audits or internal control reviews.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set
• Professional, confident and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast pace environment with tight deadlines. Positive attitude to learn and strong team player.
• Possess strong values, personal integrity and emotional intelligence.

Condominium Manager

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Dalia Park (nearest MRT Tampines East)
Salary Range: $3600-$3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Job Requirements

• Relevant Experience

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Main responsibility:
Provide administrative support to the director, including managing emails, documents, and travel plans.
Assist in arranging and coordinating activities.
Ensure that clients receive good guidance and effectively manage their learning schedule during their studies.
Handle various household chores to ensure a harmonious family environment.
Qualifications:
• Experience as a personal assistant or similar role.
Organizational and multitasking abilities for expenditures.
Experience in managing education and scheduling.
Excellent communication skills and ability to handle letters.
Flexible working hours to meet the commitments of the directors.
• Able to travel as needed.

R&T RECRUITMENT MANAGEMENT 12C5922 67026282

Portfolio Manager Responsibilities

• Develop and implement investment strategies tailored to the objectives and risk profile of the family office.

• Manage multi-asset class portfolios, including equities, fixed income, alternatives, ETFs, and private investments.

• Build and maintain robust financial models to support portfolio decisions and strategic asset allocation.

• Oversee the execution of investment strategies, leveraging both discretionary and algorithmic approaches.

• Conduct in-depth research on global markets, macroeconomic trends, and individual securities to identify investment opportunities.

• Continuously monitor portfolio performance, ensuring adherence to investment mandates, risk parameters, and regulatory guidelines.

• Collaborate with external managers, custodians, and service providers to optimize portfolio operations and maintain strong relationships.

• Evaluate and select external investment managers, ensuring alignment with the family office’s objectives.

• Perform risk analysis and stress-testing of portfolios to safeguard against market and credit risks.

• Stay updated on relevant regulatory frameworks and compliance requirements across jurisdictions.

Portfolio Manager Requirements

• Bachelor’s degree or higher in Finance, Economics, or a related field; CFA/CAIA designation preferred.

• Minimum of 7 years of experience managing portfolios within a single family office, wealth management firm, or institutional setting.

• Demonstrated expertise in portfolio construction, risk management, and performance analysis.

• Strong knowledge of financial instruments, including derivatives, private equity, and structured products.

• Advanced analytical and quantitative skills, with the ability to interpret complex financial data.

• Proven track record of achieving consistent investment performance while adhering to risk and return objectives.

• Excellent interpersonal and communication skills, with the ability to present investment strategies and results to stakeholders.

• Experience with portfolio management systems and financial modeling tools.

• Please include expected remuneration in your application.

Position: Store Manager

Location: Based in Singapore

About the company

As one of the world’s most prestigious luxury maisons with a rich heritage of craftsmanship and innovation, they pride ourselves on creating timeless luxury bags and accessories. Their legacy is built on unparalleled artistry, impeccable quality, and an exceptional customer experience.

They are seeking a passionate and experienced Store Manager to lead our flagship boutique/store and uphold the maison’s exceptional standards of service and excellence.

Key Responsibilities
• Sales Leadership & Retail Operations
• Drive the boutique’s sales performance to exceed targets, ensuring consistent growth and profitability.
• Implement effective sales strategies and initiatives to achieve both individual and team objectives.
• Oversee all store operations, ensuring operational excellence, efficiency, and adherence to brand guidelines.
• Monitor inventory levels and ensure the timely replenishment of products to meet customer demand.
• Team Leadership & Development:
• Lead, mentor, and inspire a team of sales associates and specialists, fostering a high-performance culture.
• Develop training programs to elevate product knowledge, customer service, and sales techniques.
• Conduct regular performance evaluations and provide feedback for continuous improvement.
• Create a supportive and collaborative work environment that aligns with the maison’s values.
• Customer Experience & Relationship Management:
• Embody the maison’s values by providing an exceptional customer journey and bespoke shopping experience.
• Build and nurture long-term relationships with high-value clients through personalized service and follow-ups.
• Address and resolve client concerns with grace and professionalism to ensure client satisfaction.
• Partner with the marketing team to host exclusive in-store events, VIP appointments, and clienteling activities.
• Brand Stewardship:
• Uphold and communicate the maison’s heritage, craftsmanship, and unique brand identity to clients and the team.
• Ensure the boutique is always impeccably presented, maintaining the visual merchandising standards.
• Act as the face of the maison in the local luxury market, building partnerships and representing the brand at events.

Skill & Requirements
• Minimum 4 years of sales and retail operations experience with a luxury brand.
• Proven track record of achieving sales targets and leading successful teams in the luxury retail sector.
• Strong customer service orientation with a passion for delivering an elevated shopping experience.
• Excellent communication and interpersonal skills, with the ability to build meaningful client relationships.
• In-depth knowledge of luxury bags and accessories, including trends, craftsmanship, and market positioning.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A charismatic and professional demeanor, with a deep appreciation for luxury and heritage.

Qualifications
• Fluency in additional languages is highly desirable to cater to an international clientele.
• Experience with clienteling tools, CRM systems, and hosting exclusive VIP events.
• Passionate about luxury, art, and culture, with a deep understanding of the maison’s heritage and legacy.

Whats in it for you?:
• A competitive salary and performance-based bonus.
• Opportunities for growth within the maison’s global network.
• A chance to represent a globally renowned luxury heritage brand and work in a highly esteemed environment.

Application Process:

If you have the expertise and passion to uphold the exceptional standards of our maison

This role is ideal for someone who thrives in the luxury industry, appreciates artistry, and is driven by creating memorable customer experiences while leading a high-performing team.

Our client is a leading Multinational technology company.

Job Responsibilities

• Work alongside the DCBM Manager to commercially manage all projects in the region
• Management of cost insights and cost analytics for lease fit-out projects in the region, including cost KPI's and development of Power BI dashboards
• Provide commercial management to the projects to ensure that the company is financially and contractually protected
• Commercial management of the lease provider (LP) from liaison with procurement office on the RFP documents through to the final payments and agreement of the final accounts and paperwork. This will also include:

- Detailed estimation of the project basedon local design documents

- Agreement of estimates with the lease provider at during design development and agreement of the

contract.

- Pay application assessment and approval for the LP, all equipment vendors and all project support

consultants

- Estimation of and commercial agreement of all change orders

• Draft commercial detail of all funding requests
• Review and agreement of all LP procurement of the subcontract packages including the approval of the LOAs (Letters of Authorization)
• Commercial management of all other program vendors including AE, Cx, Inspections, PMQS
• Presenting proposals to head office for purchase order approval
• Approving invoices for all project vendors
• Final account agreement & closeout for all vendor accounts
• Manage the QS firm contracted to provide commercial support in the region.
• Assist in the procurement of QS firm
• Cost Reporting: Work with the PMQS, LP and project controls to ensure that the full suite of cost reports are available for review by Redmond on a monthly basis
• Provide the PER (funding) team all commercial support necessary to ascertain the required timing of the funding intervals and all commercial information needed to back up these funding requests to management. This will normally involve the production of multiple option cost scenarios.
• Design Team commercial support: From project kick-off through to final design provide commercial support on business cases, value engineering studies and change control as the design evolves from POR though to final design
• Site selection support: Work with our site selection team in the region to provide constructability reports and site-specific comparative estimates on candidate sites. Also provide all funding and PO support necessary for this team to perform in the region
• Commercial Process control: Review the current commercial processes in the region and develop these into a commercial playbook. On agreement of this playbook the candidate shall be responsible for the consistent implementation of same

Job Requirements:

• Quantity Surveying degree or Background in cost analytics, project controls or equivalent with 5 years’ experience managing the estimating or commercials on a major construction portfolio
• Working knowledge of construction contracts used internationally especially in APAC
• Ability to understand what "right" looks like contractually and financially and be then able to negotiate with the other parties to ensure that this is the final position.
• Deep commercial knowledge of construction internationally
• Ability to create and manage Power Bi dashboards and Power Apps
• Good communication skills, ability to collaborate with all other areas of the data center program, be able to think strategically, ability to build the trust of our construction partners needed to agree very large construction GMPs and final accounts

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Our client is a leading Multinational Technology company.

Job Responsibilities:

Project Management

• Oversees the team's deployment of large-scale, campus, and/or regionally based delivery solutions (e.g., new and/or retrofit data center solutions) while also socializing with regional and global leaders.
• Sets goals for internal and external project teams under their purview of responsibility, delegates responsibilities measures performance against contracted Key Performance Indicators (KPIs) and seeks and delivers feedback to achieve timely results.

Technical Acumen

• Analyzes and recommends innovative delivery options utilizing best practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors.

Change Management

• Influences the development and implementation of organizational policies and processes with Cloud Operations + Innovation (CO+I) partners resulting in cost savings, enhanced customer service, or improved asset management.

Vendor Management

• Directs and oversees the management of vendors, ensuring compliance with contracts and prior audit results.

Budget and Controls

• Develops, manages, and reports on the scope, schedule, and budget of the project.

People Management

• Managers deliver success through empowerment and accountability by modelling, coaching, and caring.

Job Requirements:

• Bachelor’s degree in construction project management, Architecture, Engineering, or related field
• Min 10- 12+ years related experience in data centre, data centre projects, project management experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Should have strong interpersonal, communication, Leadership and organizational skills, ability to self-direct.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Payment Gateway Specialist/Manager (Financial and Crypto)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $6000 - $8000

Job Responsibilities

• Set up payment gateway for South Korea / Japan market.
• Search and develop the overseas payment gateways in South Korea / Japan.
• Liaise and keep good relationship with local payment service providers in South Korea / Japan.
• Negotiate with PSP for getting competitive service fee and currency rate.
• Ensure the stability and variety of payment gateways.
• Propose any incentive schemes implementation.
• Other ad-hoc assignment.

Job Requirements

• Degree in Finance or its equivalent
• At least 2 years’ experience either in South Korea / Japan for Payment Service Providers (PSP)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

We are recruiting for a Portfolio Manager role for a new launch next year. The new fund invests in private equity companies primarily in South East Asia, mainly focus in pharmaceutical industry.

The Portfolio Manager will take the leading role in conducting strategy and market research, developing investment recommendations, negotiating terms and executing fund investments. Also, this role will be responsible for periodic communication with external investors and marketing/fundraising activities.

Given the nature of the strategies covered, the role requires a strong analytical background. A familiarity with investment structuring and derivative instruments is a plus. It is essential that candidates possess the ability to develop and test investment opportunities, as well as engage constructively with our external partners and internal stakeholders. Considering it is a senior position, the candidate must possess a sense of ownership, with well-rounded skills from fund investment, operation, investor relation etc.

Role-Specific Accountabilities

• Portfolio management skill is a must
• Conduct the day-to-day monitoring and analysis of existing external managers (including building robust and flexible tools to support the process)
• Evaluate key exposures and risk factors of investments
• Research and formulate views on hedge fund strategies and their performance during various macroeconomic regimes
• Lead the discussion in the team’s weekly research meetings, investment and strategy recommendation meetings and contribute to the investment decision making process
• Work on research projects related both to micro position level analysis as well as macro top-down portfolio strategy and construction
• Communicate with existing investors on regular basis, participate in fund raising event and liaise with various counterparties for first handed industry dynamics

Qualifications

• Preference for candidates with investment experience particularly in the pharmaceutical industry and degrees in Economics, Business or Commerce, and Finance. A Master’s degree would be advantageous.
• Previous portfolio management experience is preferred
• Strong research and analytical skills
• Relationship management experience
• Solid, demonstrated communication skills (oral and written), as well as strong presentation skills
• Ability to meet deadlines and work well under pressure
• Professionalism and integrity
• Flexibility, adaptability, initiative and creativity
• Team player who enjoys a high performance culture
• Willingness to travel
• Candidates must exhibit conduct consistent with our guiding principles of integrity, partnership and high performance

Roles & Responsibilities

Requirements

* Proven experience as Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Role Description:

This position reports to the Creative Director and engages with clients, suppliers and vendors.

Specific Responsibilities:

You will be involved in:

· Manage and coordinate project progress

· Oversee project operations and liaise with clients and contractors on project matters

· Ensure that project works are completed on schedule

· Work closely with sales designers to deliver high quality work

Competencies:

· Preferably with relevant experience in renovation works

· Good project coordination and management skills

· Able to work well independently and as a team

· Able to liaise with non-english speaking clients and contractors

· Proficient in design software will be an advantage but not necessary

Job Highlights

· Entry level are welcome to apply

· Training will be provided

Both experienced/non-experienced candidates are welcome to apply.

Singaporeans or Singapore PRs only.

We regret to inform only shortlisted candidates will be notified.

Thank you for your application.

Responsibilities:

1. Recruitment and Onboarding

• Assist in the end-to-end recruitment process, including sourcing, screening, and shortlisting candidates for various roles.
• Coordinate and participate in interviews in partnership with department heads.
• Oversee onboarding activities, such as preparing offer letters, employment contracts, and induction schedules.
• Regularly review and update job descriptions to ensure alignment with organizational needs.

2. Employee Relations

• Serve as the primary point of contact for employee inquiries, resolving concerns promptly and professionally.
• Support the design and execution of employee engagement initiatives and programs.
• Foster a harmonious workplace by addressing employee concerns and escalating significant issues to HR management as needed.

3. HR Administration

• Manage and maintain accurate employee records in HR systems, ensuring compliance with legal and regulatory standards.
• Prepare and analyze monthly reports on employee attendance, leave, and payroll data.
• Assist in administering employee benefits, including health insurance, claims processing, and other entitlements.
• Organize and document personnel files, policies, and HR procedures for streamlined access and compliance.

4. Performance Management

• Support the performance appraisal process, ensuring proper documentation and goal tracking.
• Assist in the rollout of training and development programs tailored to employee needs.
• Monitor probation periods and contract renewal timelines, ensuring timely follow-ups and communication.

5. Compliance and Policies

• Ensure adherence to labor laws, company policies, and relevant regulations.
• Assist in drafting, updating, and communicating HR policies and procedures to employees.
• Conduct regular audits of HR documents and processes to maintain compliance and identify areas for improvement.

6. Administrative Support

• Plan and coordinate HR events, meetings, and training sessions.
• Manage HR-related correspondence, including notices, announcements, and memos.
• Prepare detailed reports and presentations for the HR department to support decision-making.

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or a related field.
• 2–3 years of experience in an HR or personnel-related role.
• Familiarity with HR software and databases is a plus.
• Knowledge of local labor laws and HR compliance requirements.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Team player with a collaborative approach to tasks.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Responsibilities:

• Assist in recruitment and onboarding process of Part Timer, including but not limited to, advertisement, application screening and interview coordination.
• In-charge of work pass such as SP/EP/LOC/Dependent Pass application, renewal, e-Issuance, and cancellation of work pass.
• Update and maintain employees' data in the system and personal files.
• Filing and maintain up-to-date file records to enable quick retrieval which including update staff PCP and address .
• Handle staff insurance and medical issues (claims, work injury compensation, etc.)
• Design and conduct new employee orientations.
• Other ad-hoc duties assigned by the management.

Requirements:

• Min Diploma in Human Resources, Business, Construction or related majors;
• More than 2 years of experience in a similar role, and experience in construction industry will be a plus;
• Knowledge employment laws ;
• Willing/able and eager to learn, enthusiastic, teamwork and problem solving is a must.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the Assistant General Manager and the President.

Requirements:

• Diploma or Bachelor’s degree in Business Administration or related field.
• 3 years of working experience, preferably in a private education institute.
• Driven by a passion for student recruitment activities, with a strong goal-oriented focus.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Enhanced Due Diligence Manager

6 months contract

About Client Management Services
Client Management Services operates within Operations & Technology and is a centralised, global function, which supports the business by delivering and operating its client lifecycle services. CMS has an operational presence across 4 locations, including Singapore. CMS includes functions such as Know Your Client Onboarding, Client Maintenance, Client Offboarding, Client Regulatory, Client Integration Assessment and Client Services.

About Enhanced Due Diligence (EDD) Team

The EDD team operates within the CMS framework and is primarily responsible for performing due diligence beyond what is performed by the KYC Team for customers with high-risk indicia. From a risk framework perspective, the EDD Team is situated within the first line of defence and works closely with Financial Crime to ensure the proper governance of high-risk customers at onboarding and refresh. The process operates within strict adherence to the client’s organisation defined Financial Crime – Anti Money Laundering polices.

Overall Purpose of the role

The role holder will primarily undertake the responsibilities of analysing and advising the business on the risk presented by high-risk customers. The responsibilities also will include report writing and detailed memos documentation of the thought process in identifying financial crime risk.

Responsibilities:

Key accountabilities

• Comprehensive EDD report writing skills covering the key risks identified for the client and the extent to which these risks can be mitigated, or actions that need to be carried out to protect the bank.
• Providing advice on the client’s risk profile (e.g., PEP entity assessment, and the rationale) and whether any gaps or material concerns were found.
• Advise on the individuals associated with the corporate entity, i.e., PEP.
• Research and analysis of complex financial crime AML news.
• Execution of additional screenings as may be required during EDD work.
• Knowledge of corporate governance structures and be able to advise on the risks and the evidence obtained.
• Understanding and verifying the Source of Wealth, in depth Nature of Business analysis and the Source of Funds.

Stakeholder Management

The role holder should maintain effective relationships and deal openly with all key stakeholders, in line with the client’s organisation Purpose, Values and Mindset, taking into account the needs of all stakeholders and taking decisions which, in the long term, are positive for clients, shareholders, colleagues and the communities in which the client organisation operates.

Risk and Control Objective

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Organisation’s Policies and Policy Standards.

Essential Qualifications:

• Bachelor Degree in Banking/Accountancy/ Finance/ Business Administration or related equivalent
• Minimum 3-5 years of experience in financial services
• Minimum 3 years of experience in Know Your Customer, Due Diligence, or Enhanced Due Diligence.
• Experience in and have strong understanding of AML, Sanctions, governance and regulatory control frameworks and best practices.
• Knowledge and understanding of the risk association (PEP, MSB, etc.) and AML red flags.
• Awareness of the current market issues and industry developments, particularly within the AML Regulatory environment
• Understanding of Investment Banks and the products it offers.
• Business fluency in Chinese to read and understand documents in Chinese would be an advantage, as there would be documents and communication received in Chinese for this role
• Certificates in ACAMS of ICA AML qualification would be an advantage

Work Arrangement - Structured hybrid role:
We offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Reg no: R1879342

EA license no: 94C3609

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.

As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for organizations ranging from start-ups to Fortune 500 enterprises.

Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a strategic expert, TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle.

Every day will bring new and exciting challenges on the job while you:

* Act as a single point of contact to Enterprise Support customers
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Champion and advocate for customer requirements within AWS (e.g. feature request)
* Participate in customer requested meetings (onsite or via phone)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Available in non-business hours to handle urgent issues

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 5+ years of experience in design/implementation/operations/consulting with distributed applications
• 5+ years of technical engineering experience
• Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment
• Bilingual in English and Mandarin

Preferred qualifications

• Experience in internal enterprise or external customer-facing environment as a technical lead
• Experience as a technical lead, internally or externally in a customer facing role
• Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
• Master’s Degree or PhD in Engineering or a related STEM field
• Background in a 24x7 operational services or support environment
• Hands-on experience with AWS services and/or other cloud offerings

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

World Central Kitchen is seeking a highly skilled chef, and innovative Manager to lead Culinary Operations on the ground to ensure the service of nourishing, comforting meals to disaster-affected communities. The ideal candidate is a committed, innovative Culinary expert who thrives in fast-moving, rapidly changing environments, and is able to develop culturally appropriate menus, manage rotating inventories, and cook at scale in low-resource environments to ensure food reaches communities in need. The Culinary Manager plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Culinary Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Culinary Manager is a two (2) year term contract position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Africa - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Culinary Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in culinary operations. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage culinary teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement Culinary operations.
• Provide regular updates on operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Culinary Operations 

• Design and manage high-volume production kitchens with locally led chef teams, ensuring the preparation of culturally appropriate meals for affected populations.  
• Direct and oversee multiple modalities of rapid food production, across many kitchens in low-resource, austere environments. 
• Create or advise on rotating menus; prepare order lists informed by local culinary partners, soliciting regular feedback from field teams and guaranteeing that all meals are culturally aligned and served with dignity and respect.
• Manage and liaise with the procurement and logistics team to predict future production capacity and timelines; maintaining daily pull lists, tight inventory, and procurement of fresh, high quality ingredients. 
• Guide and teach WCK culinary teams and vendor partners (restaurants, catering companies, food trucks etc) to adhere to high standards of food safety, temperature, quality, hygiene, and scalability. Ensure all meals are prepared in a timely manner to be ready for distribution teams. 

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for culinary operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Personnel Management and Training

• Recruit, train, and motivate diverse culinary teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in culinary capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor's degree and/or equivalent is preferred, or 5+ years of experience in management roles, preferably in fast-paced, ever-changing environments, including military, emergency response, culinary, humanitarian, or event management settings.
• Experience leading, training and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have  access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

By joining us as a Culinary Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Job Title: Manager, Merchandise Operations

Reporting into: Sr. Director, Omnichannel Merchandise Planning & Wholesale Operations

Location: Singapore

Primary Purpose: The Merchandise Operations Manager is responsible for overseeing and maintaining all business processes, operations, and data management that support the Tapestry Asia wholesale and direct merchandising business channels. Business process includes supervising all operations relating to seasonal buy and wholesale markets including showroom/sample management, guest relations, third-party vendors, and not-for sale product management. Data management including maintaining vendor master data, SLAs, and reporting in compliance to and internal and external standards.

The successful individual will be responsible for:

Showroom Management

• Manage key project milestones in conjunction with seasonal line opening schedule.
• Liaise and own end to end sample ordering process with Global Showroom, Global Merchandising, and Product Development team in NY.
• Coordinate and manage all relationships with third party vendor and suppliers such as venue landlords, catering & event planning, and design companies.
• Maintain samples library with clear systems and process in place for tracking.

Wholesale Market

• Support wholesale market process prep by liaising with product merchandising, global merchandising, VM and sales team on key product launches and ensure smooth market week activities.
• Manage the daily operations during seasonal wholesale markets of showroom space and appointments.
• Manage all NuORDER portals are up to date with latest product information for wholesale accounts and trouble shoot with internal data analytics and IT teams or any missing data.

Master Data Management

• Manage all customer and product master data updates and hierarchy changes to all systems (SAP, NuORDER, LMS, ecVision)
• Support wholesale account and distributors POS (Point of Sale) portal maintenance and working with account management to resolve any issues (ediCom).
• Publish and maintain seasonal Master SKU List publication for all product data

Not-For-Sale Product Management

• Own end to end ordering process for packaging and uniforms with suppliers including payment process
• Process bi-weekly Not For Sale (NFS) orders for wholesale accounts, coordinating with accounts services and logistics teams. Products includes packaging, uniforms, VM, marketing collaterals (GWP and PR samples).

The accomplished individual will possess...

• 5-8 years of working experience ideally in fashion retail
  High level of organization skills and time management
  Attention to detail
  Clear written and verbal communication skills
  Intermediate excel skills (vlookup, pivot tables)
  Experience in wholesale systems and electronic data interchange (EDI) a plus
  Experience with Sarbanes-Oxley Act (SOX) and compliance requirements for internal and external audit a plus
  

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.