Lead assigned team(s) in the development for an assigned portfolio of brand(s), with a view to ensuring a salient and differentiated positioning is developed in the various channels, in conjunction with upgrading the portfolio, where required, through packaging and/or formulation. Analyze industry trends, forecast market development and develop marketing plans to increase brand sales and profitability.

Job Description:

1. Outline the broad strategic framework necessary to achieve profitable long-term growth for assigned group of brand(s). Establish marketing goals to ensure share of market and profitability of responsible brands.
2. Develop and establish policies and objectives consistent with those of the organization to ensure efficient operation of team.
3. Ensure effective control of marketing results and adopt necessary corrective action to ascertain marketing objectives are met within designated budgets.
4. Oversee the execution of marketing programs; allocate marketing programs budget and ensure programs are delivered within budget. Anticipate issues and define alternatives to achieve success.
5. Monitor and evaluate key performance indicators that reflect brand health performance in the market, respond and implement revisions to marketing strategies which impact on brand success, as appropriate.
6. Review market research to anticipate competition and market trends and translate consumer attitudes into new branding directions.
7. Support the strategic planning and budgeting processes of the sales teams with market share performance metrics.
8. Collaborate cross-functionally with Principals, internal teams, senior management and external vendors to coordinate joint programs and initiatives, including promotions, marketing messages and collaterals.
9. Participate in the preparation of budgets; collect and analyze data in support of effective forecasting of expenditures; develop justifications for budgetary recommendations.
10. Recommend changes in organization and structure of marketing team to ensure the effective fulfillment of objectives assigned to it and provide the flexibility to respond swiftly in relation to marketing threats and opportunities.
11. Perform other administrative supervisory functions including monitoring and evaluating staff performance, establishing work priorities, interviewing, hiring and provide for the training and development of staff.
12. Perform related duties as assigned.

Requirements:

At least 8 - 10 years of progressively responsible management experience in a marketing environment.

Prior industry experience preferred.

Successful track record in developing and executing marketing projects for brand portfolio.

Proven ability to lead cross-functional teams, including agencies and freelance creative talent.

Job Description

1. Oversee efficiency daily operation running of the restaurant

2. Maintenance Restaurant Budget and meet the target goal

3. Planning sales and marketing promotion and events

4. Recruiting, training and supervising staff

5. To work with chefs and other personnel to plan menus

6. Control purchases and inventory

7. Prepare financial record for management

8. Handling administration and paper work

9. Liaising with guest, employee, suppliers, sales representative and authorised department.

Requirement

1. Minimum 2 years relevant experience

2. knowledge of food production methods.

3. Customer service, communication and interpretation skill

4. Leadership and organisational skill

5. Able to motivate and manage staff

6. Able to accept criticism and work well under pressure

7. Patience and the ability to remain calm in stressful situations

Responsibilities:

- Manage and oversee projects from initiation to completion.

- Develop project plans, schedules, and budgets.

- Coordinate and collaborate with project teams, subcontractors, and suppliers.

- Monitor project progress and ensure adherence to project plans and specifications.

- Identify and resolve any issues or challenges that may arise during the project execution.

- Conduct regular site inspections and quality control checks.

- Prepare and submit progress reports to senior management.

- Maintain effective communication and collaboration with internal and external stakeholders.

- Ensure compliance with safety regulations and industry standards.

Requirements:

- Degree in Engineering, Construction Management, or any related field.

- Min. 3 years of experience in project management.

- Strong leadership and communication skills.

- Excellent problem-solving and decision-making skills.

- Experience in the construction/process plant industry.

Working Hours (5.5 days):

Mon - Fri: 7.30am to 4.30pm

Saturday: 7.30am to 11.30am

Work Location:

Jurong Island

To develop strategies for Research & Development of machine tool products and technologies for CNC Milling, Die Sinker EDM and Wire EDM, including Peripheral Equipment and Automation to grow and enhance evenue and profits. Responsible to support the senior management in Company and R&D by providing strong leadership to achieve company targets and set direction for development of new technologies and products.

Main Duties & Responsibilities

1. Provide leadership to the department in order to drive strategic change and development.

2. Provide strategies and direction for new product development and new technology research and development.

3. Review and ensure company products and technologies are continuously improving to maintain competitive edge.

4. Provide strategies and is accountable for meeting company business targets with Sales and Production departments

5. Enhance company brand image and value through development of reliable, attractive, high-speed-high-accuracy products and technologies

6. Plan and implement action plans for regional and global cooperation for new development

7. Provide direction for compliance of employees to job process defined by policy Engineering to achieve and comply to quality and safety standards

8. Identify gaps in technical core competency and implement action plans through continuous learning and new innovation for enhancement

9. Plan and implement systems and process of knowledge bank for engineering information and infrastructure for a learning organization

10. Mentor and guide Managers to develop strong leadership and problem-solving competencies

Job Description & Requirements

This is a full-time on-site role for a Sales Manager at Onebyte Pte Ltd located in Singapore. The Sales Manager will be responsible for managing and leading a sales team, developing and implementing sales strategies, and meeting sales targets. The Sales Manager will also be responsible for building and maintaining relationships with clients, identifying new business opportunities, and providing excellent customer service.

Qualifications:

• Sales and Business Development skills
• Proven track record in achieving sales targets
• Experience in managing and leading a sales team
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of the Singapore market and industry
• Bachelor's degree in Business Administration or related field
• Experience in the IT industry is a plus
• Chinese Speaking background is a plus point as we have chinese speaking counter parties to liaise directly with
• Singaporean and Singapore PR welcome to apply

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

Requirements:

• Degree/Diploma with more than 1-5 years of experience
• Preferred from Cyber Security/Electronic/IT industries
• Proficient in Microsoft office softwares
• Proven business negotiations and presentations skills
• Possess professional communication skills and relationships management
• Possess high responsibility and strategic thinking
• Implement key time-management skills in high demand settings

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

The HR Manager is responsible for managing the full spectrum of human resources functions in the organization. The HR Manager will work closely with business stakeholder, department heads, and employees to ensure the effective management of the workforce and the alignment of HR initiatives with the company’s strategic objectives.

• Collaborate with leaders and department heads to determine staffing needs and forecast talent requirements based on business goals.
• Manage the full recruiting lifecycle (source, screen, interview, hire and onboard) and keep track of job boards, social networks, industry contacts and other platforms that enable HR hiring especially for logistics and retail front-line positions.
• Overseeing company performance appraisal process by effectively managing the performance of employees and ensuring the development and retention of top talent.
• Develops and maintains a fair, competitive, and motivating compensation and benefits structure that supports the overall goals of the business and promotes employee satisfaction and retention.
• Streamline and maintain a record of the company's monthly incentives/commissions, and regularly review the incentives/commissions scheme to ensure it aligns with the business objectives.
• Identify the learning and development needs of employees in collaboration with managers to ensure the workforce has the skills needed to achieve organizational goals.
• Understanding of employee relations strategies to ensure a positive work environment and handling conflicts, grievances, and employee complaints in a fair manner.
• Ensure compliances to all relevant labour laws, including those related to employment contracts, benefits, and workplace rights.
• Oversee and manage all aspects of the company's insurance policies, ensuring adequate coverage for all risks. This includes coordinating renewals, reviewing policy terms, and liaising with insurance providers to ensure optimal coverage and cost-efficiency.
• Align HR initiatives with the organization’s overall strategic objectives, ensuring HR supports the company’s long-term goals.
• Oversee the HR department’s budget, ensuring cost-effective solutions are implemented for all HR functions.
• Prepare and present HR reports to management, offering insights on staffing, turnover, employee performance, and other key HR metrics.
• Any other duties as assigned by the Management

Requirements:

• Possess Diploma/Degree in Human Resource Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in a human resources or HR-related role, with at least 2-3 years in a managerial position preferable in Retail/Service Industry
• Proficiency in Microsoft Office Suite (Excel for reports/ data analysis, PowerPoint for presentations, Word for policies and internal communication).
• Knowledge of Labor Laws: Strong understanding of local Employment Act, and compliance requirements, such as anti-discrimination, Tafep guidelines, and other HR-related legalities.
• Ability to identify challenges or HR-related issues, analyse root causes, and propose solutions, especially in areas like performance, employee relations, and retention.
• Mature with strong interpersonal skills and the ability to communicate effectively with employees at all levels of the organization.

Job Description

1. Reception of visiting clients and addressing their health-related inquiries;
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing the daily management of the health centre (including equipment, materials, and supplies);

Job Requirement

1. Please note that candidates are required to have relevant experience and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

Receive, inspect, and record shipments, reporting any issues to management.

Maintain accurate records using Excel to keep updated inventory levels.

Oversee picking, packing, testing, and quality control of outgoing and incoming goods.

Ensure the warehouse remains clean and organized, managing stock availability.

Handle administrative tasks and documentation related to inventory and shipment

Other ad-hoc duties that may be assigned.

Experience Requirement

1. Experience: Singaporean warehouse management related experience is preferred, familiar with computers, have warehouse management experience, understand ERP and other management software, responsible for warehouses.

2. Language: Fluent in English, without regional accents, speaking with a professional feel

• Plan schedules for specific needs such as periodic cleaning timetable, utilizing available manpower and equipment.
• Review daily cleaning job reports for submission to management
• Supervise, hire, and train employees, manage quality assurance programs, and strategize process improvements
• Maintain stock of supplies of materials and equipment & implement maintenance schedules for tools and equipment.
• Oversee the servicing and maintenance of cleaning equipment.
• Operations manager jobs can be found in large and small organizations, across industries.
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations.
• Also needs to co-ordinate with staffs to get them to work correctly without any issues.
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Must be able to work on weekends, public holidays and rotational shifts.ject Management

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Understand our ideal customers and how they relate to our products.
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes
• Promoting the organization and products.

ComfortDelGro Engineering (“CDGE”) is going through an exciting transformation journey. CDGE has more than 40 years’ experience providing automotive services for taxis, as well as private and commercial vehicles. We are also the exclusive distributor for Volvo Bus & Parts, Davanti Tyres (passenger cars) and Duraturn Tyres (Commercial Vehicles).

We are looking for a team member to join CDGE and grow the B2B business for our electric vehicle.

You should feel comfortable and aspire to be a hunter to generate leads and build the sales pipeline. To succeed in this role, you must be experienced in preparing proposals and presenting to customers to secure and win deals.

Role and Responsibilities:

• Drive the sales and growth of vehicle sales
• Seek new sales opportunities via cold calling, networking and social media
• Generate and convert leads to build sales pipeline
• Arrange and oversee customers’ test drive appointments, offering expert insight for vehicle features, and specifications throughout the scheduled appointments
• Prepare commercial proposals, approval paper and business case for direct sales
• Prepare and submit tender for own or assigned sales lead
• Ensuring a consistently presentable showroom and vehicles at all times
• Attend to customer enquiries, inquiries, financing and complaints
• Retention and submission of documents to authority for vehicle registration
• Pursue new sales prospects, negotiating deals, and maintain customer satisfaction
• Perform check of vehicle prior take over by customer
• Any related ad-hoc tasks

Requirements:

• At least 4 - 5 years of proven sales experience in preferably automotive B2B commercial vehicle sales
• Individuals with sales experience in engineering related fields or banking considered
• Ability to generate leads and identify strategic areas for growth
• Experienced in taking lead to prepare proposals and presenting to customers to secure and win deals
• Experienced in handling tender project
• Driven, strong negotiation and sales closing skills
• Strong commercial acumen and sound financial grounding
• Ability to influence and build credible, trusting customer relationships
• Well versed in Microsoft PowerPoint, Excel and Word
• Class 3/3A license preferred
• Strong Communication & Writing Skill

At MSIG Asia, we are committed to strengthening HR’s business partnering role to support the growth of our business and our people in the region. This newly created role will offer a unique opportunity to be a key part of this process, supporting corporate and regional HR team leads on projects across Compensation & Benefits, Performance Management and other HR operational streams. Given the dynamic nature of this role and the evolving technology landscape and advancement, you will be expected to leverage on technology and have a strong change mindset in delivering the assigned work.

Key Responsibilities

• Facilitate participation in compensation surveys and analyse competitive positioning to meet business needs.
• Monitor, evaluate and recommend improvements to policies, programmes, processes, and systems relating to Compensation & Benefits and Performance Management. This includes regular reviews based on the organisational total rewards philosophy, research, stakeholders’ feedback, and people and performance data and analytics to derive evidence-based insights to ensure relevance and competitiveness against industry benchmarks.
• Support in business partnering activities for local and regional projects across the full spectrum of HR functions aimed at driving a high-performance culture, including developing and implementing policies and programmes.
• Support communication activities of all forms such as emails, presentations, policies and guidelines
• Any other ad-hoc duties as and when assigned

Requirements

• Degree in Human Resource or related fields
• 5-8 years’ experience as a HR Specialist or Business Partner with minimum 3 years’ experience in Compensation & Benefits
• Interest or knowledge in performance management and international mobility will be a plus
• Proficiency in Microsoft Office 365 and other digital tools, including an advanced proficiency in Excel
• Ability to independently craft documentation and communication with minimum supervision
• Strong creative thinking skills to approach challenges with fresh perspectives
• Excellent interpersonal and communication skills both in verbal and written English
• Analytical and problem-solving skills with business acumen
• Ability to work with multi-cultural/disciplined teams and cross-functionally with other teams to achieve business results
• Organisational, team building and influencing skills

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Project Manager

Key Responsibilities:

1. Project Planning and Management

• Develop and execute detailed project plans, timelines, and budgets for Samsung Online initiatives.
• Coordinate cross-functional teams, including marketing, operations, IT, and logistics, to ensure project deliverables are met.
• Monitor project progress and implement corrective actions as necessary.

2. Reporting

• Prepare and deliver comprehensive project reports, dashboards, and presentations for stakeholders.
• Track and manage project risks, issues, and dependencies.

3. Operational Excellence

• Oversee project documentation, including SOPs, workflows, and status reports, to ensure clarity and alignment.
• Analyze project outcomes and provide recommendations for process improvement.
• Ensure all projects are delivered on time, within scope, and within budget.

4. Collaboration and Communication

• Act as the central point of contact for project stakeholders.
• Facilitate effective communication between internal teams and external partners.
• Provide regular updates to senior management on project milestones and performance.

Key Requirements:

• 4-6 years of relevant experience in project management, preferably in Consulting, e-commerce or Consumer Electronics.
• Proven experience working within a PMO environment.
• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field.
• Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, and data analysis).
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
• Excellent problem-solving and analytical abilities.
• Familiarity with project management tools such as Jira, Asana, or MS Project is a plus.
• Highly systematic and detail-oriented.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Good knowledge of digital performance marketing and digital media operation

ey Responsibilities:

• Coordinates processes to support implementation and execution of audit plans.
• Works with internal team to determine and plan the scope and objective of audits.
• Develops the engagement plan related assigned audit plans specifying the client environment, defining the scope and objective of the audit, specifying the resource requirements and the engagement work program.
• Works with external stakeholders to coordinate reporting and ensure all stakeholders are aware of the audit details and areas of concern.
• Remains current with best practice and legislation and related business operational processes to enable analysis against related compliance and risks.
• Evaluates methods used by the company to protect its assets and assesses the relevance of safeguards.
• Professionally communicates audit findings to required stakeholders.
• Reviews outcome of audit process in terms of objectives, quality, completeness and feedback.
• Conducts audit finding presentations to audit committee and management.
• Provides objective evaluations of internal controls, risk management efforts and governance processes.

Knowledge and Attributes:

• Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information.
• Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results.
• Good analytical and reasoning skills.
• Ability to interpret complex processes, policies and financial and legal documents.
• Specialist at gathering, analyzing and evaluating facts.
• Excellent verbal and written communication skills.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Proactive in approach and meticulous attention to detail.
• Specialist auditing knowledge and are process driven individuals who have excellent interpersonal skills.
• Excellent knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process.
• Ability to present and explain complex information and suggest process improvements to diverse audiences.
• Ability to work successfully in a matrix/global organization.
• Excellent planning and organizational skills.
• Broad understanding of project management principles.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.

Academic Qualifications and Certifications:

• Bachelor's or equivalent degree or equivalent in Accounting, Finance, or related field.
• Certification - Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or related designation.

Required Experience:

• Advanced experience in an auditing role gained within an IT Services environment.
• Advanced demonstrable experience working with internal and external stakeholders.
• Advanced experience auditing processes, financial information and IT systems.

Job responsibilities:

● Ensures the curriculum up to date and the objectives and requirements of the programs

● Ensures the students are learning and like being at the School

● Develops, monitors and reviews quality standards of every course offered by the School

● Selects and approves teachers for deployment to teach each course consistent with the appropriate regulations

● Approves major examinations or assessment papers to assure quality standards

● Develop procedures to ensure the integrity of examination processes, including the security of examination and answer scripts, conduct of examinations

● Handles ERF & Edutrust audits

● Reviews and vets the marking and moderation of marks

● Handles appeals from students with regards to examination or assessment matters

● Handles student conduct

● Any other duties assigned by the management

Minimum qualifications:

● At least Master’s degree and above

● 5 years of working experience in Education management

● At least 1-3 years of Edutrust relevant experience

Benefits:

• AWS
• Incentives + Company Benefits
• Established Company in the Marine Industry
• Reporting to Director of Maritime Connectivity Solutions

Job Scope:

• Develop sales strategies to drive profitability and growth for the Satellite Subscriptions Team
• Engage with clients and prepare commercial proposals
• Collaborate with Product and Technical Managers to tailor proposals to client needs
• Provide pre-sales and after-sales support
• Execute business plans to meet sales targets

Requirements:

• Diploma/Bachelor’s Degree in Telecommunications or Electrical Engineering
• At least 3 years of sales experience, preferably in maritime satellite services

For interested applicants, kindly click “apply”

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

-Assist in administering a wide range of HR matters in areas such as manpower planning and recruitment, compensation & benefits and performance management exercise.

-Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations and terminations.

-Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

-Process and follow up appointments, reassignments, promotions and other HR decisions which generate personnel administration actions in a timely and thorough way, being sensitive to the human dimensions involved and tailoring actions accordingly.

-Advise staff on specific entitlements and explain employment standards and legislation where needed.

-Manage the recruitment process and ensure candidates fit the role and company culture.

-Maintain employee database in the HRIS & P-filing, etc.

-Proficient in Payroll processing and Work Pass application.

-Administer employee leaves, claims and year end IR8A submission.

Summary

The Program Manager is responsible for share our determination to deliver our vision of being the worlds most admired air and travel services provider. The incumbent will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Duties and Responsibilities

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiates simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop program assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss program status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve program challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on program status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest (through our Volunteer Day Programme) in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced project control system skills; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Spoken and written fluency in English is mandatory; spoken and written fluency in Mandarin (as a second language) would be preferred.
• Possesses a valid international driver’s licence (airport, air-side drivers’ licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)