Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Description

Retail Operations Management:

• Oversee daily operations of the store to ensure seamless and efficient management.
• Manage stock levels, replenishments, and merchandising to optimize sales and enhance customer satisfaction.
• Enforce health, safety, and compliance standards in accordance with local regulations and company policies.
• Utilize POS systems and other tools for monitoring sales, tracking performance, and streamlining store operations.
• Maintain high standards of store presentation, including cleanliness, merchandising, and staff appearance.

Sales and Customer Experience:

• Create a customer-centric environment, ensuring all staff deliver exceptional service.
• Analyze customer feedback to identify areas of improvement and implement actionable solutions.
• Drive customer engagement by promoting Company’s brand story and enhancing the overall shopping experience.
• Plan and execute in-store promotions and product placement strategies to increase sales.

Team Leadership:

• Lead and mentor the retail team, including supervisors and front-line staff, to achieve organizational goals.
• Recruit, onboard, and train team members, ensuring alignment with Company’s values and service standards.
• Conduct regular performance reviews, establish clear objectives, and provide ongoing support for professional development.
• Foster a collaborative and motivated work environment, encouraging effective communication and teamwork.

Financial and Inventory Management:

• Monitor store budgets and expenses, ensuring adherence to cost control measures and profitability targets.
• Conduct routine inventory audits to maintain optimal stock levels and prevent overstock or shortages.
• Collaborate with vendors for timely delivery of supplies and negotiate favorable pricing agreements.
• Analyze sales data to identify trends, forecast demand, and improve store performance.

Job Requirement:

• Experience: Minimum of 5 years in retail management, preferably within a fast-paced and customer-focused environment.
• Performance: Demonstrated success in retail operations, leading teams, and consistently achieving or surpassing sales targets.
• Education: Bachelor’s degree in Business Administration, Retail Management, or an equivalent combination of education and experience.
• Technical Skills: Proficiency in POS systems and retail management software, with a strong understanding of operational tools.
• Financial Skills: Strong financial acumen, including experience in budgeting, expense management, and profitability analysis.
• Soft Skills: Excellent communication, interpersonal, and problem-solving abilities to effectively lead and inspire teams.
• Flexibility: Willingness to work flexible schedules, including evenings, weekends, and public holidays as required.

Other:

• Shift Hour
• Central Area
• 2 Years Contract

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

About the role

You will have the opportunity to help shape, influence and drive the business through business transformation. The successful candidate will manage a diverse portfolio of Singapore incorporated clients in corporate tax and multi-skill in at least one functional area such as GST, transfer pricing, private wealth or M&A. You may choose to be based in either Singapore, Kuala Lumpur, or Malacca.

Responsibilities:

• Lead a team of tax professionals and manage a portfolio of Singapore tax clients rendering compliance and advisory services relating to Corporate Tax, Incentives and grants, Personal Tax, Withholding Tax, Certificate of Residency, and other relevant areas of taxation
• Oversee tax returns and detailed tax computations for clients.
• Preparation of advice requested by clients and undertake review of work done by junior team members to ensure consistency with the Singapore Tax rules, regulations, the practice and requirements of the Inland Revenue Authority of Singapore (the 'IRAS').
• Attending to ad-hoc queries raised by IRAS and ad-hoc assignments

Requirements:

• Candidates must have directorship potential
• A recognized degree in Accountancy or professional accounting qualifications such as ACA, ACCA, CPA, Australia or equivalent
• At least 7 years for Senior Manager and 5 years for Manager with experience in Singapore tax
• Singapore Certified Tax Professional (SCTP) professional qualification is an advantage
• Experience in shipping industry assignments is an advantage
• Relevant experience with large/mid-tier international accounting firms
• Strong technical skills

About Perx:

Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergises gamification, behavioural science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.

By designing customised, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetisation, and growth, cultivating enduring loyalty and remarkable user experiences and solidifying its position as an industry trailblazer.

Quick Snapshot:

We are seeking a detail-oriented and experienced Finance Manager to join our dynamic team. This role involves managing various aspects of accounting, finance, payroll, and compliance to support our business operations. If you have a strong background in accounting and finance and thrive in a fast-paced environment, we would love to hear from you.

What’s the role?

Accounting Management

• Prepare and manage monthly management accounts, schedules, and financial reports.
• Handle billing and accounts receivable (AR) management, including client supplier portals.
• Oversee payments, accounts payable (AP), and vendor management.
• Manage cash flow, bank accounts, and other payment platforms.
• Prepare and submit GST reports to IRAS and address adhoc GST-related queries.
• Respond to government surveys and miscellaneous queries.
• Provide support for government grant applications and administration.
• Liaise with auditors and manage tax matters and related queries, ensuring timely closure.
• Assist with ad-hoc accounting/finance matters and reporting.

Payroll Management

• Timely processing of payroll and all related statutory contribution matters.
• Review, approve, and export claims from Expensify for payroll purposes.
• Administer payroll-related payments, including standard and ad-hoc CPF payments.
• Manage submissions and claims for National Servicemen (if applicable).
• Prepare and distribute IR8A income tax forms for government submission.
• Administer government-related claims and submissions (e.g., childcare, NS leave claims).

Financial Administration and Corporate Affairs

• Oversee and manage financial administrative tasks, including coordination with HR, corporate secretarial teams, and external accounting and financial partners.
• Serve as a liaison between internal departments and external stakeholders to ensure accurate and timely execution of financial and administrative processes.
• Provide robust support in corporate governance matters, working closely with the Chief Financial Officer (CFO) to uphold compliance with regulatory standards and internal policies.
• Collaborate with corporate legal advisors to ensure adherence to statutory and regulatory requirements, including filings, board resolutions, and other corporate secretarial tasks.
• Assist in the development and implementation of governance frameworks, policies, and procedures to strengthen organizational compliance and operational efficiency.

Who are we looking for?

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• At least 5 years of experience in financial management, corporate governance, and compliance. SaaS startup experience is a plus.
• Strong understanding of corporate secretarial practices and regulatory requirements.
• Exceptional organizational and communication skills, with a high degree of attention to detail.
• Ability to work collaboratively with internal teams and external advisors to manage complex tasks effectively.

What’s on offer?

• Competitive salary and benefits package.
• A flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier-one enterprises in the banking, retail, insurance, and telecom sectors.
• Excellent career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx’s SaaS platform to engage with 50Mn+ consumers daily.

Unlock the future of customer engagement with us! Explore the thrilling fusion of gamification, behavioural science, and AI, where your work will empower businesses to acquire, engage, monetise, and retain customers through cutting-edge, data-driven experiences.

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Description :

• Responsible for the day-to-day operations
• To provide and ensure operating standards are according to procedures and standards in outlets
• Collaborate with the sales team to create account plans, set sales targets, and develop strategies to achieve them.
• Establish operational strategies, aligning team efforts with company's SOPs and workflow to maintain consistency and efficiency.
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the outlet, servicing the customer, promotions etc.
• Propose and implement market-driven activities to boost customer engagement
• Partner with Business Development and Project teams to identify new business opportunities, including site sourcing, building development, and renovations.
• Manage the financial and operational performance of outlets.

Requirements :

• Class 4 driving license
• Island wide travelling
• Minimum 5 years of proven work experience in sales management in the food service industry.
• Strong interpersonal, communication and negotiation skills.
• Strong problem-solving skills and attention to detail.
• Ability to effectively manage multiple priorities and thrive in a fast-paced environment.
• Ability to work independently and collaboratively in a team environment.

Position Summary:

• Responsible to work as a Project Manager. Overall responsibility for the project in all aspects including the overall quality, schedule, cost, HSE and human relations amongst the team members. Major proposals are considered as a specific type of project. The Project Manager is the chief representative of Worley to the Client for information or decision relative to the assigned project.

Technical/Functional Responsibilities:

• Acts as "hands on" manager in a complex network of interrelated activities necessary to move technical and engineering information forward to complete the design, construction and initial operation of the required facilities
• Ensures overall direction and coordination of efforts for major proposals, E/EPC contracts for services or alternatively as a combination of various smaller projects of a similar technology or for the same Client
• Enforces the solution of problems in the following phases of a project
• project development/process design/detailed design/engineering
  design/drafting/procurement/construction/start-up
• Ensures project execution within the HSE, cost, time, quality and technical objectives to which Worley is committed
• Issues HSE instructions to employees working on a construction site and checks the adherence to HSE regulations and instructions, and ensures training of personnel in HSE aspects of their respective duties
• Ensures project execution within the final objectives as determined by Worley’s management
• Ensures project parameters are in line with legal requirements
• Prepares and issues the project execution and quality plan. Issues the project schedule; the approved budgets for services; the approved budgets for equipment (number and basic design) and bulk material quantities if required by the nature of the project
• Is sole representative of Worley towards the Client
• Reviews all Client's requests for changes
• Approves all proposed contract variations (Client changes: on Client's request or identified) before submittal and negotiates payment with Client
• Ensures that required project information flows to him
• Issues instructions for historical filing if required
• Ensures the project release to the Client
• Ensures the compliance with authority requirements
• Responsibilities includes:-
• Meeting Worley’s financial targets as set for the projects under his supervision
• The overall planning, organization, direction, coordination and control of all operations to meet the project objectives
• The (progress) payments and final acceptance by the Client (within the contract conditions and at an optimum cash flow)
• The adherence to the Worley’s organization procedures, the project execution and quality plan and project procedures
• The preparation of the project close-out report according to the Worley’s organization procedure for close-out
• Verifying that contractors, upon contract award, have been instructed with regard to the applicable legal HSE regulations and Client’s requirements
• He has the overall responsibility with respect to HSE matters for a specific project, and delegates specific related activities to his team members
• Review of the HSE performance with the construction manager
• He is responsible for seeing to it that no adverse situations exist in the projects for which he is responsible. He will instruct the project team members accordingly and he will take or initiate the necessary corrective measures

Requirements:

• University engineer in mechanical or chemical engineering, preferably with training in management techniques (or equivalent) or Industrial engineer in mechanical or chemical engineering, preferably with training in management techniques (or equivalent)
• VCA basic HSE training (or equivalent) and VCA leading HSE training (or equivalent)
• 10+ years of experience in engineering & contracting of which 3+ years of experience as a Project Manager with at least a recent EPC contract
• Sound knowledge of project management techniques
• Good understanding of relevant contractual matters
• Sound knowledge of Worley’s procedures
• Working knowledge of the application of computerized systems particularly those to be used for projects
• Broad knowledge of other professional areas within Worley
• Proven ability to communicate
• Proven social skills

Key Responsibilities

1. Project Planning: Develop detailed plans, manage schedules, and allocate resources.
2. Team Coordination: Lead and support project teams to achieve goals.
3. Technical Oversight: Utilize engineering knowledge to solve problems and ensure quality.
4. Stakeholder Management: Communicate with clients, vendors, and global teams.
5. Risk Management: Identify and address potential challenges proactively.
6. Budget Control: Manage project costs and avoid overruns.

Key Requirements

• Technical Skills: Proficient in project management software and tools.
• Commitment: Able to work 6-day weeks and meet demanding schedules.
• Flexibility: Open to international travel for meetings and site visits.
• Education: Diploma in Mechanical Engineering or equivalent experience.

Skills and Competencies

• Strong leadership and communication skills.
• Problem-solving and time management abilities.
• Adaptability to fast-paced and dynamic environments.
• Cultural awareness and teamwork for international collaboration.

Job Description

• Based in property and reports to Director of Maintenance
• Maintenance of the property operations, mechanical and electrical operations of the properties
• Lead, manage, train and guide a team of technicians and vendors/contractors
• Inspecting maintenance work and hands-on for troubleshooting and repairs
• Respond, resolve and close rectification request cases within timeline.
• Assist in evacuation in the event of emergencies, follow emergency response plans and relevant safety procedures
• Assist on quotation for Director of Maintenance’s review and management’s approval
• Perform related ad-hoc tasks as assigned

Job Requirements

• At least 5 years of relevant supervisory work experience in hotel engineering team
• Min. Diploma in Electrical, Mechanical engineering
• Knowledge of building mechanical HVAC and electrical (M&E) maintenance related technical skills
• Fire Safety Manager certification preferred
• Must have sense of urgency

• Project management, to ensure delivery of key initiatives on time and budget.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates and following up on action items.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

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We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Location: Singapore
Certifications Required: At least PMP or ITIL (PMP preferred)

Job Description:
We are seeking an experienced Project Manager to oversee the successful migration of data from legacy server locations to Microsoft SharePoint and Teams. The ideal candidate will have a strong background in managing complex IT projects, fostering cross-functional collaboration, and delivering results in dynamic, global environments.

Key Responsibilities:

• Lead the end-to-end planning and execution of the data migration project from legacy servers to SharePoint/Teams.
• Develop a comprehensive project plan, ensuring alignment with business goals and timelines.
• Coordinate with global stakeholders, including IT teams, business units, and external vendors.
• Manage risk assessments, mitigation strategies, and contingency plans to address project challenges.
• Ensure adherence to data governance policies, security protocols, and compliance standards.
• Monitor project progress, provide regular updates to senior leadership, and address roadblocks promptly.
• Facilitate effective change management to ensure user adoption and satisfaction with the new systems.
• Document and communicate lessons learned for future IT transformation projects.

Preferred Skills and Experience:

• 7+ years of project management experience in IT, focusing on global, multi-office initiatives.
• Proven experience in leading data migration projects involving Microsoft SharePoint and Teams.
• Strong understanding of data governance, compliance, and security standards in a global environment.
• Proficiency in project management tools such as Microsoft Project or similar platforms.
• Familiarity with Microsoft 365 tools and architecture, including SharePoint, Teams, and OneDrive.
• Exceptional communication skills, with the ability to effectively engage and align global stakeholders.
• Experience working in private equity, financial services, or similarly regulated industries is a plus.

Job Summary

As Operations Manager, you will be the strategic leader of all property operations.

Job Description

• Drive operational profitability by meeting and exceeding revenue without compromising high-quality guest service;
• Maintain efficient cost controls throughout all areas;
• Plan and direct the operations, including quality, standards, cleanliness, and guest satisfaction;
• Collaborate with all head of department to guarantee the smooth functioning of day-to-day operations;
• Conduct regular operations meetings with all department head to review normal operational issues, departmental performance goals, and guest feedback;
• Be in charge of maximising profits by consistently providing the best level of service;
• Ensure strict adherence to operating controls. SOPs, policies, procedures and service standards are consistently implemented and reviewed throughout all departments;
• Be in charge of all day-to-day inquiries, complaints, and problems at the property;
• Keep track of the hotel and restaurant's function schedule and become acquainted with any modifications or changes;
• Work with the GM/RM & Executive Chef on a daily basis to forecast and plan for hotel and restaurant business;
• Promote a positive workplace culture through effective communication and regular team meetings;
• Conduct regular inspections of all divisions to ensure good guest service, cleanliness, presentation, service delivery, personnel presentation, and grooming; and
• Any other duties as requried by the Company or management.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel and Restaurant Administration, Business Administration or related major
• 5 or more years in the management operations or related function
• Proficient in English and excellent communication skills, both written and verbal
• Key competencies such as excellent communication, interpersonal skills, oriented to details, operational knowledge, leadership, team building and financial skills.
• Able to work under pressure and extreme conditions and prioritise tasks effectively
• Have solid understanding of financial analysis and accounting principal, secondary relationships with Corporate HR, Sales & Marketing and Revenue

Core Responsibilities

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Understand and resolve complex technical, strategic, and business issues.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements

• Possess experience in IT Services Industry with Bid Management experience.
• Minimum 5 years of experience will be preferred.
• Possess strong communication and stakeholder management skills.
• Able to work in a fast paced and dynamic environment.
• A proven track record of success in delivering winning bids.
• A Self-driven, resourceful and committed individual
• Able to work independently and within teams.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

. At least 10 years experience in F&B industry

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

· Can work between different locations

· Have relavant certificates

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Company Overview:

Finsmart Solutions, headquartered in Singapore, is a leading integrated securities trading platform service provider. With many years of financial IT construction and service experience, in-depth observation and understanding of users, and rapid iteration technology of high-quality products, Finsmart is committed to providing financial institutions with integrated solutions and value-added services, so as to continuously empower the financial industry and promote innovative development of the industry.

Product & Service:

Finsmart is committed to providing financial institutions with integrated solutions and value-added services such as securities trading system, market data service, asset management system, fund system, securities CRM and marketing system.

Market data supplier:

Finsmart holds the market data provider licenses of seven stock and options exchanges, and through the development of securities trading platform software, it can provide users with timely market data services.

Licenses:

Finsmart holds the market data provider licenses of seven stock and options exchanges include: Shanghai Stock Exchange, Shenzhen Stock Exchange, Hong Kong Stock Exchange, NASDAQ, New York Stock Exchange, Chicago Board Options Exchange (CBOE).

Key Responsibilities:

• Responsible for the requirements management and product design of overseas securities trading products. Ensure high-quality completion of product-related tasks, including requirements research, analysis, prototyping, product documentation, requirement clarification, follow-up, and acceptance testing.
• Regularly track and analyze industry competitors, gather business feedback, identify user needs, and continuously optimize product features while assisting in driving product iteration and improvement.
• Collaborate and coordinate with multiple teams, including business, UI, technical, and testing teams, to follow up on requirement clarifications and development feedback. Responsible for product launch acceptance, issue tracking, and subsequent iterations.
• Perform other tasks assigned by the supervisor.

Requirement:

• Bachelor's degree or master in Finance, Computer Science, or related fields.
• Possess at least 6 years of experience in internet finance product or mobile app client design and requirements analysis. Candidates with experience in product operations in securities firms or internet finance companies, or familiarity with mutual fund operations, are preferred.
• Proficient in using requirement management and product design tools such as Axure, Visio, and XMind. Demonstrates excellent product design capabilities, able to independently complete requirement analysis and interactive design prototypes, and possesses insights into the visual design and user experience of internet finance products.
• Strong communication and expression skills, clear logic, proactive, responsible, and able to handle pressure. Displays good project collaboration spirit.
• Proficient in Chinese and English (must).

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements