One of our client is looking for an insurance business analyst who is a Subject Matter Expert in the insurance industry.

Summary:
Highly skilled and experienced Senior Insurance Business Analyst to join our team.
Candidate must have a strong background in insurance business analysis, with at least 7-10 years of on-ground experience.
Candidate would be responsible for analysing insurance business processes & KPIs, identifying best ways to consolidate and map, develop strategies for consolidated reporting.

Key Responsibilities:
Conduct thorough analysis of insurance business processes, focusing on areas such as underwriting, claims processing, policy administration, and customer service, with a keen understanding of the nuances and complexities within the insurance industry.
Drive the identification and development of key performance indicators (KPIs) relevant to insurance operations, ensuring alignment with business objectives and strategic goals.
Utilize a profound understanding of insurance reporting requirements to develop and implement robust reporting mechanisms, providing actionable insights for decision-makers.
Lead the analysis and consolidation efforts in the context of mergers and acquisitions involving two insurance companies, ensuring a seamless integration of systems, processes, and teams.
Collaborate closely with cross-functional teams to elicit and document detailed requirements, define project scope, and articulate business needs for insurance-related initiatives.
Oversee and contribute to the generation of comprehensive business requirements documents, ensuring they accurately reflect the intricate demands of the insurance business.
Facilitate and lead meetings with key stakeholders to discuss insurance business strategies, report on project progress, and address any challenges or concerns that may arise.
Develop and maintain strong relationships with internal and external stakeholders, including business partners, regulatory bodies, and third-party vendors, fostering a collaborative environment.
Share profound subject matter expertise on insurance business processes, trends, and best practices with the team, promoting continuous learning and improvement.

Qualifications:
Bachelor's degree in Finance, Insurance, or a related field, with a solid academic foundation in insurance principles and practices.
7-10 years of progressive experience in insurance business analysis, with a demonstrated track record of success in roles of increasing responsibility.
Deep understanding of insurance & health operations, including underwriting, claims processing, policy administration, and customer service, acquired through hands-on experience in the industry.
Proven ability to generate, analyse, and interpret key performance indicators (KPIs) specific to insurance operations, enabling informed decision-making and strategic planning.
Extensive knowledge of insurance reporting requirements and regulations, with experience in developing and implementing comprehensive reporting mechanisms tailored to insurance business needs.
Previous involvement in mergers and acquisitions within the insurance sector, including experience in consolidating operations, systems, and processes to achieve synergy and maximize efficiency.
Strong analytical skills, with the ability to dissect complex insurance business processes, identify areas for improvement, and develop practical solutions to enhance operational effectiveness.
Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders and foster collaboration across diverse teams.
Proven track record of leading and managing cross-functional projects, from inception to completion, with a focus on delivering results on time and within budget.
Certification in Business Analysis (e.g., CBAP, PMI-PBA) and insurance industry certifications (e.g., CPCU, AINS) are desirable
Demonstrate a commitment to professional development and excellence in the field of Insurance (BFSI).

One of our clients is looking for a candiadte with the below given skill sets:

Highly experienced Senior Business Functional Analyst specializing in Insurance Actuarial Business Analysis with extensive experience spanning at least 7-10 years.
Candidate should possess profound expertise in pricing and actuarial functionalities within the insurance domain.
This role requires a deep understanding of actuarial principles, insurance products, and business processes to effectively bridge the gap between business requirements and technical solutions

Responsibilities:

Actuarial Expertise: Leverage comprehensive knowledge of actuarial principles, methodologies, and techniques to support pricing, reserving, and financial forecasting activities.
Business Analysis: Collaborate with stakeholders including actuaries, underwriters, product managers, and IT teams to elicit, analyze, and document business requirements.
Requirements Management: Manage and prioritize business requirements, ensuring alignment with organizational objectives and regulatory compliance.
Functional Design: Develop detailed functional specifications and user stories, translating business requirements into clear and concise deliverables for development teams.
Data Analysis: Analyze large datasets to identify trends, patterns, and insights that inform pricing strategies and risk assessment.
Solution Evaluation: Evaluate proposed solutions and enhancements, providing recommendations based on business impact, feasibility, and cost-benefit analysis.
Stakeholder Communication: Facilitate communication between business stakeholders and technical teams, ensuring mutual understanding of requirements and expectations.
Testing Support: Collaborate with quality assurance teams to define test cases, validate solution functionality, and support user acceptance testing.
Training and Support: Provide training and support to end-users, ensuring smooth adoption of new systems and processes.
Continuous Improvement: Stay abreast of industry trends, best practices, and emerging technologies, proactively identifying opportunities for process optimization and innovation.

Qualifications:

Bachelor's degree in Actuarial Science, Statistics, Finance, or related field.
Professional actuarial designation (e.g., ASA, FSA, ACAS) strongly preferred.
At least 7-10 years of strong on-ground experience in a business analysis role within the insurance industry, with a focus on actuarial functions and pricing.
In-depth understanding of insurance products, including life, health, general insurance and reinsurance.
Proficiency in actuarial software (e.g., Prophet, AXIS, MG-ALFA) and data analysis tools (e.g., SQL, R, Python).
Strong analytical and problem-solving skills, with the ability to manipulate and interpret complex data sets.
Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
Proven track record of successful project delivery, including requirements gathering, solution design, and implementation.
Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.
Commitment to continuous learning and professional development, with a passion for driving innovation and process improvement in the insurance industry.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Project Manager

Roles and Responsibilities:

• Responsible for P/L for project and timely project execution
• Conduct Project progress meetings & follow-up on timely action.
• Coordinate with the project executive all client "business" related contact/correspondence to ensure consistency of reporting throughout the project lifecycle
• Report to Management and make a dash board information at point in time
• Identify the potential concerns of the project well in advance and address them in an effective manner before it is raises.
• Ensure all costs and risk updates are communicated and incorporated into the overall project reporting.
• Initiate and implement best practices, procedures and standards
• Lead, direct, assist and support construction teams to ensure deliverable processes on time and within the budget.
• Involve in day-to-day activities with customer & Vendors.
• Identify, maintain & monitor the Risk register throughout the project.
• Hold review meeting with vendors & follow up on the appropriate action plan.
• Project close out and hold lesson learnt session.
• Support sales proposal to review costing sheet and optimise the cost as required.

Requirements

• Degree/Diploma in Engineering preferably Chemical/Mechanical/Electrical/Control engineering or related industries.
• At least 5 years of proven project management experience in Oil & Gas / Marine industry.
• Ability to manage time and schedules to meet aggressive deadlines
• Able to work under pressure and tight timeline
• Be able to work at flexible after office hours due to project requirements
• Strong communication skills for contractor and customer management

KPI for Project Manager:

• Within agreed budget
• Commendation Letter
• Avoid delay more than 2 weeks (No LD)
• Ontime progress reporting
• LTI Zero (No Safety Issue)
• Resolution of Customer Complaints within 2 weeks (No Escalation)

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

We are searching for an experienced and talented Senior Client Services Manager, to work for an outstanding design agency.

Specialising in FMCG – they would ideally like someone who has experience in FMCG client management and has worked with global brands. However, this is not essential.

This agency produce incredibly work, and are therefore looking for someone who takes pride in their work with passion.

Packaging design experience is ideal but not essential!

In this role, you’ll be responsible for:

• The day to day running of projects, whilst building a strong relationship with your direct clients.
• Attending and organising client meetings.
• Creating and leading presentations, with creativity.
• Building long term partnerships.
• Managing the delivery of projects.

We are looking for :

• A minimum of 3 years’ experience in client management.
• The ability to build strong relationships.
• Excellent interpersonal skills.
• Resourceful and capable in identifying new opportunities with client relationships.
• The ability to multi task across projects.
• Demonstrate a clear understanding of the design industry.

If this sounds like you, we would love to talk further!

Reg No.: ( 11C4388 ) | EA License No.: R1326872

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

Please attach your CV for consideration, and we look forward to hearing from you.

• Creating long-term plans and initiatives to accomplish company goals efficiently
• Coordinating with other teams to implement strategies and cross-training efforts
• Analyzing budgets to minimize expenses without sacrificing profits
• Developing and implementing strategies to keep employees motivated and dedicated
• Creating presentations and communicating with executives about plans and strategies
• Identifying problems and coming up with effective solutions quickly
• Monitoring changing market conditions and adjusting strategies accordingly
• Conducting interviews with prospective candidates

The Job:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility

The Requirements:

• Min Degree with min 8-10 years of relevant working experience with min 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions
• Proficient in MS Office
• Good communiocation and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

What the role is

NEA’s Inspectorate Department administers the Environmental Protection and Management Act (EPMA) and its Regulations to manage and control air, water and noise pollution, as well as hazardous substances and toxic industrial waste at industrial and trade premises.

What you will be working on

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.
• Respond to environmental pollution incidents during and after office hours.
• Attend to feedback from public pertaining to pollution matters.
• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.
• Develop and review the concept of operations for responding to environmental pollution incidents.
• Support the procurement and equipping plan for laboratory and relevant analytical equipment.
• Prepare reports and presentations to senior management on environmental related issues.

What we are looking for

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering
• Knowledgeable in principles of environmental sampling and pollution control.
• Possess strong analytical and problem-solving abilities.
• Good writing, communication and interpersonal skills.
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.
• Organised and able to multi-task.
• Mature, independent and resourceful.
• Preferably, possesses a Class 3 driving licence.
• Able to work on weekends and after office ours, when required.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Executive-Manager-Manager-Assistant-Manager--Inspectorate-Department----Contract_JR-10000027520

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Store managers are the people in charge of entire stores and the employees that work within. Store managers are in charge of the general operations of a store, making sure it runs smoothly, cleanly and meets any budget or sales goals.

A store manager might plan and promote the daily schedule of employees and the business, interview, hire, coordinate and discipline employees, make sure the store is stocked, clean and in proper working order, create and maintain budgets, and coordinate with and report to senior management in the company.

Responsibilities

• Handles all day-to-day administrative duties within the branch in an accurate and professional manner.
• Responsible for local application of and compliance with company policy in the operation of the branch and in representation of the company to present and prospective customers.
• Responsible in making decisions and handles problem that may arise daily.
• In charge in guiding and giving instructions to his subordinates.
• A good motivator in order to improve his staff’s skills.
• Receives training and performs duties in several departments, such as credit, customer relations, accounting, or sales, to become familiarwith line and staff functions, operations, management viewpoints, and company policies and practices that affect each phase of business.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

Minimum Qualifications

· Proven work experience as Store Manager.

· Adequate knowledge of organizational effectiveness and operations management.

· Budget development and oversight experience.

· Familiarity with business and financial principles and practices.

· Working knowledge of budgets, forecasting and metrics.

· Basic IT skills (databases, MS Office etc).

· Ability to effectively communicate with all levels of the organization.

· Leadership and organizational skills.

A Restaurant Manager leads all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

· Acute financial management skills.

Responsibilities :

• Act as domain expert in both IT and business, technical project manager who focusing on client relationship management, is responsible for building and establishing positive relationship between company's overseas IT and its internal/external business clients.
• In-depth understanding of company APAC ‘s internal/external business clients, continuous communication of clients’ IT needs, able to collect & identify business clients’ pain points, problems and potential demands, then transform them to techinical requirements, ensure the orderly management of IT requirements.
• IT Solution adoption: promote existing IT solutions to business based on need/value. Represents service feedback from the business to IT.
• As a member of company APAC IT team, organize business demands review and IT requirement review meeting, write high quality business requirements review reports and other IT requirements documents.
• According to the company's business development, manage and optimize IT projects, pay attention to delivery efficiency and operating costs, and be responsible for business satisfaction and delivery quality.
• Work with project sponsors to identify project scope, define success criteria, build and manage project budget, and outline resource requirements.
• Break down plans into digestible parts and lead team throughout the lifecycle of the demand including go-live support.
• Effectively communicate with relevant, x-functional stakeholders (business and IT in both HQ and Overseas) regularly to manage expectations and to provide product and project updates on scope, budget, velocity and key performance metrics.
• Engage project steering committee for guidance and key decisions.
• Provide simple, to the point, quality stat using consistently to different audience including executives.
• Identify and manage risks, issues, action items and decisions.
• Foster relationships and collaborate with cross functional teams and different organisation levels including but not limited to business stakeholders, design teams & engineering teams.
• Continuously improve IT product and infrastructure management processes, enhance Speed to Market, such as but not limited to, process optimization, automation, self-service and supportability.
• Define and deliver quantitative and qualitative data driven analytics/metrics to drive and measure product capabilities adoption, customer satisfaction and continuous improvements.

Qualifications :

• Bachelor’s degree in Computer Science. MS/MBA preferred.
• 3+ years of leading and delivering IT project delivery.
• Strong understanding of IT systems, IT planning process and IT project management.
• Demonstrable results in delivering modern, integrated, innovative cloud-based applications.
• Candidate can operate across business and IT team, confident enough to ask questions of both IT and business experts.
• Outstanding communication and presentation skills, both written and verbal, to all levels of an organization.
• Good logical thinking ability, strong data analysis ability, strong insight and judgment on business’s IT needs.
• Strong deliverables management and running meetings for requirements, technical design, progress, and status.
• Familiar with SaaS products and Solutions, experience in Cloud-based IT solution implementation is preferred.
• Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner.
• Collaborative, independent, insistent, flexible, and open minded. And you see no conflict in any of these things.
• Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind.
• Positive by nature, a great team player, and both dependable and autonomous.
• Customer oriented and could work at a very fast pace.
• Problem-solving mindset and adaptability to changing project requirements.
• Eagerness to learn and stay updated on industry trends.

• Determining the required tools, materials and welding methods
• Assembling, installing and repairing pipe components and systems according to specifications
• Inspecting materials, equipment, and tools
• Maintaining supplies, equipment, and tools
• Welding components using manual or semi-automatic welding equipment in various positions (vertical, horizontal or overhead)
• Repairing machinery and other components by welding pieces and filling gaps
• Testing and inspecting welded surfaces and structure to discover flaws
• Maintaining equipment in a condition that does not compromise safety
• Building, installing and designing projects
• Meeting with clients and suppliers
• Calculating costs and quotes for customers
• Reviewing plans
• Measuring and cutting timber to size
• Making fixtures and fittings, or assembling prefabricated elements
• Deciding the layout, installation, repair, and fixation, and maintaining of structures, building, and fixtures
• Measuring, designing, and cutting material as per the client’s requirements
• Selecting and sourcing appropriate materials depending on project needs
• Creating design plans for remodeling projects

A chef de cuisine is the hands-on leader in a restaurant kitchen. From hiring and training staff to supervising food preparation and final plating, the chef de cuisine is directly responsible for every dish that comes out of the kitchen. These highly skilled chefs create and revise recipes, seek out new ingredients, delegate kitchen tasks, stay up-to-date on current food trends and techniques, and ensure their kitchens adhere to all relevant local health department codes. A professional kitchen is an intense environment, so chefs de cuisine must be able to endure long hours of standing and walking around, along with working nights and weekends.

Responsibilities

• Cultivating relationships with vendors, farmers, and other wholesale food suppliers to ensure the highest quality ingredients.
• Monitoring physical inventory, including kitchen equipment, food items, and other supplies, and generating purchase orders as needed.
• Demonstrated understanding of proper food storage and product rotation procedures to ensure freshness and quality.
• Scheduling staff and assigning daily responsibilities to maximize kitchen efficiency
• Inspecting every dish to confirm correct portion size, visual appeal, and quality compliance.

Minimum Qualifications

· Proven work experience As Chef de Cuisine.

· Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers).

· Advanced knowledge of culinary, baking and pastry techniques.

· Leadership skills.

· Ability to remain calm and undertake various tasks.

· Excellent time management abilities.

· Up-to-date knowledge of cooking techniques and recipes.

· Familiarity with sanitation regulations.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Project Manager

Responsibilities:

Manage technology set up for store renovation / opening and experiential event

• Manage technology set up for SEAO stores renovation / new opening across Fashion brands (Singapore, Malaysia, Thailand, Philippines, Australia)
• Support the business team on budget planning that is related to technology cost and translate business requirements to technical requirements / specifications.
• Manage a group of on-demand resources (external) to set up IT infrastructure (hardware and software), coordinate testing and conduct training / change management.
• Co-ordinate with business team to support IT requirement on 3rd parties hardware e.g. (Traffic counter, CCTV)
• Participation in planning and execution of change management

Leading initiatives around boutique IT standardization

• Standardize process, budget, and IT asset management (device, license control, end of life management)
• Suggest the process improvement areas and aim for continuous improvement and collaboration efficiency
• Work with business retail operations and regional infrastructure team to conduct refreshment of boutique infrastructure (end of life / service device refreshment, standardize configurations etc.
• Co-ordination of testing, process change, training, and user communications

Experience / Technical Expertise

• Hands on experience in store technology set up / transformation and retail application implementation.
• Good understanding of retail processes and store operation principles
• Solid experience in working with external contractors from store projects and landlords.
• Experienced in handling multiple store activities across different region, well managed the project deadline, forecast and escalation issues in advanced
• Expertise in retail infrastructure (network, digital workplace) and security fundamentals

Required competencies:

• Project coordination and interpersonal skills with the ability to clearly articulate business needs/project issues as well as tactfully negotiate on project scope, timelines, and project team member responsibilities
• Proven multi-tasking skills with the ability to work independently and prioritize multiple projects
• Strong negotiation skills and the ability to get results through formal channels and informal networking
• Innovative problem solving, design and testing skills with a positive ‘can-do’ attitude
• Confidence and flexibility to often work under significant pressure to deliver effective and high-quality solutions and designs
• Strong “problem resolution” mindset, constantly drive new ideas and challenge the status quo with constructive approach
• Enthusiastic and proven rapid learning capability
• Excellent written and verbal communication skills
• Possess strong financial/business acumen and ability to directly correlate project tasks, associated estimates, actuals and overall project budget forecasting and maintenance
• Most importantly, have a strong passion and is fun to work with!
• Willing to do night work

Company Reg No.: 201131609D | License No.: 11C4684 | Reg No: R1655133, Ashraf Ali

JOB SUMMARY

· Assisting with strategic planning including the development and production of strategic plans, management reviews, performance updates and associated research, analysis, and presentation

· Facilitating and execution of the revamped Transformation, Technology & Operations (TTO) organisation strategy & change management initiative

· Supporting discussions and decision-making at various forums / committees attended by CTOO

· Support CTOO in identifying, designing & implementation of continuous improvement opportunities in every aspect of our business – constant adaptation to clients’ changing needs; focus on efficiency and productivity; and ongoing investments in our core capabilities.

· Support CTOO to innovate existing business model by linking market changes back to operations, drive cross-bank collaboration and enhance client experience for client growth and higher returns

· Support CTOO to oversee efficient and prioritise delivery of investment portfolio

· Enable our operational capability in a manner than we are constantly listening to our clients, and then continuously testing, enhancing, and personalizing the client experience.

· Support CTOO in enabling a culture where operations function leads an adoption focused mindset on optimizing and automating business processes, particularly with the needs of our clients in mind as they try to forecast their business and foresee the environment in which they operate

RESPONSIBILITIES

Strategy

· As Program Manager identify, design, and deliver initiatives that will contribute to the execution of the revamped TTO strategy & organisation design

· Ensure the design and delivery of initiatives are consistent with the business & functional strategy where appropriate

· Bring significant technology & understanding of agile methodologies, ways of working acumen to bear in the design and implementation of transformation & change initiatives.

· Engage deeply with internal & external stakeholders where appropriate to ensure all change initiatives are reflective of business and industry requirements and fit for purpose in delivering our aspiration as a Technology and Operations function.

Business Processes

· Lead, develop, implement and track business initiatives / projects on behalf of CTOO

· Liaising with business (Commercial & CIB, PvB, Wealth Management, Retail & functional teams viz Technology, Finance, Risk, Compliance, Legal, HR as appropriate) across the bank, support the design, review, and roll-out of Operations scorecards. including the assessment of relevant / applicable metrics, and the coordination of the target setting process for business and individual scorecards.

· Support CTOO in managing & delivering of cost budgets for the team

· Provide input to the development of end-to-end scalable infrastructure and processes to execute business processes.

People & Talent

· Lead through example and help build the appropriate culture and values across the Operations function

· Support CTOO in executing his SMR responsibilities including Reasonable steps through regular review, facilitate in adequate documentation of decision-making process. Continuously engage with SMR Compliance team for advisory & inputs. Example: Regular review of Job description to reflect delegation of appropriate authority, actions as appropriate

Risk Management and Governance

· Prepare reports, presentations, papers, and review material to support discussions and decision making at various forums, mainly for RMT/CMT, CTOO MT, Board Committees, Risk Committees etc,. This will involve consolidating and integrating material from various sources and ensuring the final output is fit for purpose and aligned with CTOO requirements

· Continuously improve business management efficiency by simplifying and standardizing operational processes and procedures. Identify and implement best practices in resources and processes, ensuring consistency and relevancy.

· Work with business and infrastructure stakeholders to identify and prioritise enhancements where applicable, and associated business cases and investments.

· Coordinate and support business engagements or ad-hoc requirements with other teams / partners in the Bank and external parties (i.e. consultants, vendors, auditors, regulators, clients, media/publications, etc).

· Coordinate business meetings and escalations with stakeholders and support functions as required on behalf of CTOO

· Liaising with Corporate Affairs and Brand & Marketing teams, facilitate both internal and external communication on behalf of CTOO (e.g., business update, appointments, team calls, town halls, press release, Bridge, media interviews) as well as brand / marketing related activities (e.g., client events, industry / proprietary forums) etc

Regulatory & Business Conduct

· Support with Regulatory Liaison / Compliance team on continuous assessment meetings with the respective regulator for CTOO. Provide adequate documentation, notes as applicable in consultation with CTOO. Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the CTOO Leadership Team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients. Effectively and collaboratively support CTOO to identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Regional / Country MT members and their office

· TTO Management Team Members

· Functions & Business Heads as applicable in the role

· Members of different forums/committees/task force attended by CTOO

· Regulatory Liaison / Compliance team

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore / CTOO SG & ASEAN; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· 5+ years of relevant experience in a BPM role

· Assisting with strategic planning including the development and production of strategic plans, management reviews, performance updates and associated research, analysis, and presentation

· Previous business management experience is an added advantage

· Ability to engage stakeholders well in both a one-to-one relationship and team environment

· Facilitating and execution of the revamped Transformation, Technology & Operations (TTO) organisation strategy & change management initiative

· Excellent verbal, presentation and written communication skills

Role Specific Technical Competencies

· Budget Management

· Business Analytics

· Business Orientation

· Internal Controls

· Key Performance Indicators

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA
• Professional qualifications such as CA (Singapore), CIA, CISA or other relevant audit certifications is preferred
• Minimum 5 years of relevant work experience in a public accounting/auditing firm
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven

Nanyang Institute of Management is an EduTrust registered Private Education Institution offering a variety of courses. We invite qualified and experienced individuals to apply this position.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales target
• Identify high growth areas and expand School identity in Asia and beyond.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnership with education institution / colleges overseas.
• Participate in local and overseas exhibitions, open houses, road shows for agent/student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Vice-President of Student Recruitment & Admissions as and when needed.

Requirements:

• Diploma/Bachelor degree qualification, preferably with at least 5 years of relevant working experience in international education industry.
• Excellent analytical, organizational, communication skills and strong creativity.
• Fluency in both speaking English and Chinese language is preferred, but not necessary.

Salary Package: SGD 3000 - SGD 3500 + Commission.

We regret that only shortlisted candidate will be notified.

Nanyang Institute of Management is an EduTrust registered Private Education Institution offering a variety of courses. We invite qualified and experienced individuals to apply this position.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales target.
• Identify high growth areas and expand brand identity in China and beyond.
• Recruit, train and establish good working relation with agents for student recruitment.
• Establish partnership with educatio institution / colleges overseas.
• Participate in local and overseas exhibitions, open houses, road shows for agent/student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Vice-President of Student Recruitment & Admissions as and when needed.

Requirements:

• Diploma/Bachelor degree qualification, preferably with at least 5 years of relevant working experience in international education industry.
• Excellent analytical, organizational, communication skills and strong creativity
• Fluency in both speaking English and Chinese language is preferred, but not necessary.

Salary Package: SGD 3000 - SGD 3500 + Commission.

We regret that only shortlisted candidate will be notified.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Managing the operations department, compliances, coordination and planning of manpower. Liaise with client for their expectation, ensuring site staffs compliance to all safety workplace requirment. Planning of manpower to sites. Development of staffs to further training and promotions with career path

FINANCE MANAGER

Job Description & Requirements

Requirement:

• Bachelor’s Degree in Accounting, Finance or a related discipline
• 4-6 years of audit and accounting
• Independent, self-starter with strong interpersonal skills
• Meticulous, organized, analytical and detail-oriented
• Proficient in Navision software is a plus

Responsibilities:

• Preparation of group consolidation and financial reporting requirements,taxation & GST
• Ensure compliance with accounting, tax, statutory & regulatory requirements
• Work closely with Asset Management team and subsidiary finance teams to review subsidiary management results and drive goals and outcomes
• Oversee the preparation of Monthly Business Reviews, Group Budgets and Forecasts
• Maintain and review financial policies and procedures and ensure alignment and compliance within the Group
• Participate in M&A projects to provide advice and support on finance, tax, structuring and corporate finance matters
• oversight, process improvements and ensuring compliance to corporate and regulatory policies.
• Oversight of corporate finance including but not limited to fundraising and negotiation with financial
• institutions, develop & drive strategic business plans, evaluate and establish tax efficient structures to manage the investments as well as support in financing/ refinancing activities.
• Review of various set of accounts and accounting staff work
• Filing of GST and tax returns
• Supplier payment matters
• To prepare all documents and reports for auditing.
• Provides financial information to management by researching and analyzing accounting data; preparing reports.