Funeral Operations Manager (1 year contract yearly renewable)

Salary: Basic $4,500 - $5,500

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Working Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• Requires to execute existing marketing plans according to business requirements.
• Oversees all marketing communications efforts
• In line with the communication efforts, evaluate and plan media channels to ensure maximum reach and minimal cost for all campaigns.
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution for new launches
• Lead for all luxury segment engagement events.
• Marketing also supports and participates in events.
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Sport Programme Manager (Healthy Workplace Ecosystem)

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.

• Working days: Mon - Fri
• Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
• Working location: Tai Seng
• Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Sales Manager
• Working Days: Monday - Friday
• Working Hours: 08:30 AM – 06:00 PM
• Location: Boon Lay
• Salary: $5,500 - $7500 (depending on exp)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Manage teams of sales representatives.
• Plan and execute sales penetration and promotion campaigns.
• Train sales representatives on sales techniques and accompany new representatives on sales calls to mentor them, particularly in pharmaceutical products.
• Supervise medical representatives in the field to develop and improve selling skills.
• Analyse market situations to support business decisions.
• Coordinate with the marketing department to facilitate the implementation of marketing plans.
• Ensure team budgets and goals are achieved through effective motivation and coaching.
• Conduct regional meetings to articulate regional plans for sales action.
• Stay updated on the latest pharmaceutical products to identify marketing opportunities and train representatives effectively.
• Report to management on sales performance.

Job Requirements:

• Bachelor's Degree or Diploma, preferably in pharmacy, pharmaceutical, biomedical sciences, or business-related studies.
• Minimum of 5 years of working experience in the pharmaceutical industry, preferably in sales to hospitals, aesthetic centres, or clinics.
• Possess own transportation

Location : Serangoon North Avenue 4 S555852

Working hours : Mon-Fri

Quality Manager/ Up to 12K + AWS + VB

Roles & Responsibilities

The primary responsibility of this position is to provide leadership for all Quality Assurance & Control matters.

This includes:

• Assuring consistent quality of production by developing processes and enforcing compliance to ISO 13485 quality system.
• Validating the production & inspection processes and maintaining validation status
• Managing the records for Quality Inspection, Quality Control, Calibration, QA Lab equipment, Training Resources, ERP Quality Module and Quality System Documentation.
• Managing a team of Engineers, QA Technicians & Quality Inspectors

The incumbent reports to the Site Leader, Singapore and Global Head of Quality.

Roles & Responsibilities

Quality System Management

• Manage and maintain the site's quality management system (QMS) in compliance with ISO 13485 and ISO 9001 and applicable regulatory standards.
• Key stakeholder in ERP in Quality Module and DMS of site
• Ensure that the QMS effectively supports all manufacturing and operational processes, resulting in consistently high-quality product outputs.

Quality Operation & Lab Management:

• Oversee the day-to-day operations of the quality control and assurance, ensuring proper procedures and outcomes that consistently align with product specifications.
• Manage a team on quality inspection and establishing protocols fulfilling both internal, external customers.
• Develop and enforce rigorous lab testing protocols to maintain stringent quality and safety standards.

Capital Expenditure Planning and Equipment Management:

• Plan and manage capital expenditure for quality-related equipment in production to support ongoing and new operations.
• Site calibration SME and coordinator for both internal and external calibration.
• Ensure timely maintenance and calibration of quality equipment to maintain operational efficiency and compliance with industry standards.

NPI and quality engineering:

• Ensure compliance with new and pre-existing product requirements.
• Key stakeholder in new product development including qualification to production readiness.

Global Quality:

• Working with Global Head of Quality to drive Global Quality Plan
• Working with peers in Global Quality to drive strategic global initiatives, ensuring cohesive quality management across Sites

Regulatory Compliance and Auditing:

• Oversee readiness for all internal and external audits, including customer audits and third-party regulatory audits.
• Lead the preparation and submission of documentation required for regulatory compliance in all markets where products are distributed.
• Develop and implement strategies to manage and reduce compliance risks.

Supplier Management and Incoming Quality Control:

• Oversee supplier quality management, conducting audits and addressing issues to ensure supplier compliance with quality standards.
• Develop and maintain strong relationships with suppliers to ensure continuous supply chain improvement and adherence to quality specifications.

Quality Improvement Initiatives:

• Identify opportunities for process improvements and lead quality improvement projects to enhance manufacturing efficacy and product quality.
• Drive the transformation towards a paperless factory to enhance operational efficiency and data integrity.
• Implement Statistical Process Control (SPC) to monitor and control quality during manufacturing processes.
• Utilize digital tools and methodologies such as Six Sigma and lean manufacturing to improve productivity and product quality.

Team Leadership and Development:

• Manage and lead a team of skilled quality engineers and technicians, providing strategic direction, training, and development.
• Foster a culture that prioritizes quality and compliance through continuous training, learning and development programs, and succession planning.

Stakeholder Engagement and Reporting:

• Align with the global quality function on strategic global initiatives, ensuring cohesive quality management across the organization.
• Collaborate closely with manufacturing, R&D, and supply chain departments to ensure alignment on quality standards and to address quality issues promptly.
• Report on quality metrics and KPIs to senior management, providing insights and recommendations for ongoing quality enhancements.
• Communicate effectively with customers and regulatory bodies regarding product quality and compliance issues.

Complaint and CAPA Handling:

• Lead the investigation and resolution of non-conformance issues and product incidents, identifying root causes and implementing corrective actions.
• Manage the customer complaint process, ensuring all complaints are addressed promptly and effectively.
• Lead the development and completion of 8D reports, ensuring thorough documentation and effective resolution of issues.
• Oversee the implementation of corrective and preventive actions (CAPA) to eliminate the causes of potential non-conformities or issues, preventing their recurrence.

Environmental Health and Safety (EHS) and Sustainability:

• Support the development, implementation, and enforcement of an EHS policy, complying with all legal and corporate policies.
• Assist in fostering a culture of safety responsibility, providing ongoing training and resources to ensure a safe and healthy work environment.
• Support the establishment and execution of site ESG goals in alignment with global sustainability roadmap, ensuring the site contributes effectively to broader corporate sustainability targets.

Qualifications

• Bachelor’s in Engineering or Science / Master’s in Engineering or Science
• Extensive experience within a manufacturing environment with a thorough understanding of ISO 13485 and ISO 9001.
• Six Sigma certification and/or ASQ certified Quality Engineer

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Responsibilities :

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects promoting good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues
• Serve as a Secretariat to the Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirement :

• Experience in case handling
• Keen to move to a corporate role
• Degree in Nursing or equivalent

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

· New clients plus existing account development and management

· Perform duties including Tender / Bidding and negotiation

· Involving IT solutions-based sales and continuously revenue generation

· Provide pricing and technical support on cloud-based solutions to clients

· Actively develop sales pipelines to meet corporate KPIs

Requirements:

· Diploma / Degree in Business Management / IT Fields

· At least 2 years of experience

· Good communication skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

· Expand and maintain clients’ business working relationships

· Keep clients up-to-date on company products and services

· Presentation and demonstration on HRMS software

· Achieve long-term sales revenue

· Develop marketing plans with sales team

· Ensuring KPIs are met

Requirements:

· Diploma / Degree in Sales & Marketing / related fields

· At least 2 years of relevant experience

· Good presentation and interpersonal skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Responsibilities:

• Oversee and manage the day-to-day operations of the Channel Operations team,
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• At least 5 years of experience in operations management, with 2 years in a supervisory role.
• Strong leadership, communication, and problem-solving skills.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Assistant Funeral Operations Manager (Contract role, yearly renew)

Salary: Basic $3,500 - $4500

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Working Location: Geylang Bahru

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Part Time Human Resource Administrative Assistants

Job Responsibilities:

Assist in Recruitment & Onboarding:

• Manage end-to-end recruitment process including job postings, screening resumes, conducting interviews, and making job offers.
• Coordinate and facilitate the onboarding process for new hires, ensuring a smooth transition into the company.

Administrative Support:

• Maintain employee records, process HR documentation, and handle confidential information with discretion.
• Assist in the preparation of HR reports and metrics.
• Any other HR Ad hoc duties

Requirements:

· Excellent communication, interpersonal, and organizational skills.

· Proficient in Microsoft Office Suite

Location: Airline Road

Working hours: Monday – Friday (flexible hours)

Salary: $19/hr

• Support on the day-to-day admin / HR queries related to employees
• Managing records, updating databases, and assisting in HR operations
• Monthly & ad hoc invoices creation
• Preparing admin / HR reports
• Handle employee inquiries and provide timely and accurate information
• Any other ad-hoc duties as assigned or required

We are hiring Contract Human Resource Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Conducting on-boarding and off-boarding matters
• Data entry for new hires and exit cases
• Monitoring confirmation, contract renewals and conversion
• Other ad-hoc duties as assigned

Job Requirements

• Minimum Diploma holder
• Able to commence work immediately
• HR Business Partner and Operation experience preferred

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

SWAT Mobility (SWAT) is a leading AI routing technology firm in Southeast Asia and Japan, specializing in resolving vehicle routing challenges. Committed to fostering sustainability, SWAT enhances resource efficiency and reduces carbon emissions. The company offers demand-responsive transportation solutions for the mobility industry and delivery planning for the logistics industry. Our customers are city governments, transport operators, enterprises and business owners. Our solutions aim to enhance overall efficiency and provide cost savings by optimizing transportation and delivery services. With over 10 million routes completed across eight country markets, SWAT is poised for hypergrowth across the region.

Responsibilities

Project Management

• Collaborate with the internal multidisciplinary team based globally to oversee and supervise the planning and successful delivery of the project
• Provides leadership to project management. Lead entire life cycle of system implementation projects in both waterfall and agile methods
• Responsible for delivering excellent customer experience to clients as the main point of contact and go-to person for SWAT Mobility
• Capable of managing day-to-day operational aspects of an entire project lifecycle
• Liaise with relevant stakeholders to provision development and deployment activities
• Manages the progress of the project and ensures quality, maintaining of baseline scope, time, cost and requirements

Resource management

• Ensure SWAT services run smoothly and meet KPIs, including closely tracking driver, vendor, customer support and transport operations
• Manage key stakeholder relationships with clients, participating companies, bus operators and other partners
• Continuously streamlines project management practices and improves both the efficiency of project rollout as well as the success of ongoing Business-As-Usual projects
• Propose and implement new process improvements, analytics and measurable KPIs to continuously enhance SWAT’s customer service and operations
• Provide first line service support for partners, passengers, drivers and operators including managing any in-app queries they might have
• Create and setup service sessions on SWAT’s operation interface
• Project related operations, training and testing related tasks as required
• Other ad-hoc duties as assigned on a day to day basis
• Fast to pick up product knowledge and parameters. SWAT’s product is very flexible, having good product knowledge is key to providing creative and excellent solutions to our customers
• Review and understand existing queries to improve results as needed
• Develop and maintain scripts to automate various workflows and improve project rollout efficiency

Desired Skills

• Strong communication skills; confidence to speak with clients, operators and users and explain the product
• Strong technical skills, able to understand queries, automate workflows,
  Able to build strong processes
• Loves autonomy and independence
• Loves challenges
• Team player - able to pick up the slack to ensure the smooth running of operations
• Fast learner and technologically savvy, able to pick up SWAT’s technology and new monitoring tools quickly
• Cool-headed and patient, able to maintain professionalism during times of disputes and resolve issues calmly, even when under pressure
• Passionate about customer success
• Street smart and thinks fast on your feet
• Able to do work during odd-hours when the need arises, to ensure operations are not disrupted during the entire day
• Ability to prioritize, be responsible and hands on. This is relevant both on the operation side and on the customer-facing aspects.
• Quickly able to judge when escalations are required, but decisive to solve most issues independently

Qualifications

• More than 3 years of customer facing / engineering experience for candidates with a Bachelor’s degree in Computer Science / Engineering or equivalent from a recognized university.
• Experience or education in project management would be an advantage
• Good communication skills, and strong stakeholder management abilities. Confident to liaise with senior customer stakeholders right down to giving training to end users who might not be tech-savvy
• Proficient in both English and a second language is preferred
• Proficiency or able to learn related software tools quickly (Microsoft office, JIRA, Notion,Google Gsuite etc)

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• To lead and oversee the commercial executives in handling major repair or upgrading work
• Make accurate estimate tender bid to secure vessels for repair and conversion work
• Source for subcontractors for specialised jobs and complex work
• Prepare accurate and detailed invoicing to achieve desire margin
• Liaise with Ship Repair Manager and Project Supervisor for preparation of invoice
• Settlement of invoice of completed projects with attending Owner Representative
• Assess, negotiate and settlement of subcontractor’s invoices

Requirements:

• Minimum 6 years working experience in similar capacity, with man-management experience
• Possess Diploma or Degree in an Engineering field
• Strong techno-commercial background in ship repair or marine construction
• Strong experience in cost estimation and analysis for new ship repair projects
• Experience in subcontracting and major equipment procurement is advantageous
• Familiar with bidding and tender protocols
• Good interpersonal, organizational and computer skills
• Ability to multi-task and work under pressure

Other Information:

• Location: Gul Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am-5pm

We are seeking a talented individual to take up the Finance Director, Special Projects role in our Special Projects team. You will be responsible for process improvement, project coordination and consultative oversight to Gain City Group of Companies.

Job Responsibilities

• Participate in the reviewing of finance processes and organisation, identifying opportunities to enhance finance partnering and reduce transactional effort to deliver an organisation with improved efficiency and effectiveness.
• Facilitate delivery of continuous improvement projects in Finance, system and process changes.
• Provide inputs into performance management and metrics analysis to support proactive management of the business.
• Engage across the business to ensure strategic, margin improvement initiatives delivered in line with commitments.
• Prepare ad hoc strategic and financial analysis as required.
• Collaborating with business executives to improve Gain City’s financial performance.
• Ensure an outside-in view is considered for all projects, incorporating best-in-class processes and performance.

Requirements

• Degree in Finance or Accounting
• At least 5 years of progressive finance experience including FP&A and Controller experience
• Ability to develop relationships across senior leadership team in order to gain trust and influence decision making
• Ability to lead with integrity and serve as an effective change agent
• Knowledge of accounting, financial, inventory, and payroll systems required
• Strong strategic / budget development, planning, and analytical ability
• Excellent understanding of Singapore Financial Reporting Standards (SFRS)
• Demonstrated success in process improvement and technology implementations in financial and accounting functions
• Demonstrated success in cost management/reduction efforts
• Multi-store retail, ecommerce, and consumer goods experience preferred
• Passion for building and leading teams and development of talent
• Ability to interpret, communicate and present financial information in a clear and concise manner

• According to the company’s long-term vision, formulate and integrate cybersecurity strategies into a companywide strategic plan by collaborating with cross-functional teams to design and implement secure infrastructure and application solutions
• Understand expectations of the company regarding continuous growth, establish concrete goals, and create mid-term strategies to achieve goals
• Drive the Global Cyber Defense Strategy, maintain ready forces and capabilities to conduct cybersecurity operations
• Anticipate future internal and external trends and implications and create appropriate cybersecuritymeasures
• Build understanding of cyber threats in each level. Develop detection & protection measures continuously, lead the technical solution implementations to be prepared to defend Santen from disruptive or destructive cyberattacks
• Ensure the security incident management process are executed properly by all parties by tracking the resolution process and making sure the known issues are addressed according to risk management methodology
• Lead the monthly operational meetings between SOC team and Santen, improve the overall process and ensure the KPIs are achieved
• Verify and continuously improve the Recovery Process performed during or after a security incident to ensure that it meets business requirements and is effective and practical
• Manage the Major Security Incident Management process, under Global Head of Information Security,and guide/train different stakeholders, including SOC team, DIT leaders and technical managers
• Support the Disaster Recovery and Business Continuity framework, initiatives, and execution
• Improve Santen’s cybersecurity maturity level by increasing overall awareness and providing security advice/insights on technical requirements to DIT and non-DIT leaders (both Information Systems and Industrial Control Systems global leaders)
• Lead global programs & project implementations, planning the delivery of risk mitigation solutions and answering technical questions, reviewing current security measures, recommending enhancements, and identifying areas of security weakness
• Perform technical risk assessments (IT & OT) of all new global solutions and third parties, identify potential gaps and make sound recommendations for mitigating the risks on a global scale
• Implement the Internal Cybersecurity Framework to support the state-of-art technologies and Santen regulatory and organizational requirements (ISO 27001, NIST, Data Privacy Laws)
• Implement and improve the Global Vulnerability Management Program focused on reducing the risk presented by vulnerabilities in Santen environment by continuously performing three core steps: Discovery, Reporting and Remediation
• Guide the technical teams (Global IT Infra, Regional IT Infra and Application teams, critical third parties) to make sure vulnerabilities are mitigated on a timely manner, perform the escalations on time
• Manage the global vulnerability scan and penetration test exercises
• Manage the relationship and contracts with the external suppliers to obtain the best value for Santen
• Determine the need for covering the risks on company’s threat landscape and continuously search for the most strategic product & services to deliver the needed capabilities
• Keep track of changes in Santen’s business, threat landscape, product innovations and rebalance according to the risk appetite
• Build and maintain robust partnerships with market leaders (e.g. Gartner, ISF) to deter shared threats in our industry
• Build close partnerships and implement efficient internal processes with business and technical teams to detect and mitigate threats before they can be exploited
• Lead projects to implement new cybersecurity solutions or frameworks by developing business cases or conducting opportunity studies when needed
• Understand projects and services specificities in a multi locations environment with many remote management situations
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs/SLAs in place or to be developed
• Maintain good working relationships with internal stakeholders globally, especially with Digital & IT management
• Support his/her Digital & IT peers in charge of infrastructure, service operations and business applications to provide the right information security advice or solutions allowing them to provide the contributions to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs in coordination with the governance in place. Challenge organization and governance in place to verify the company is obtaining best value and that vendors are meeting our information security needs and requirements
• Develop and own the budget proposal for the cybersecurity domain in accordance with the company guidance on budget directions
• Ensure financial governance and efficient use of resources to meet business objectives.
• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Perform ongoing security maturity level assessment to evaluate the effectiveness of security controls and explain the effectiveness to project teams, business stakeholders and senior management