Responsibility:

Security Assessment, Planning, and Control

• Ensure compliance and proficiency of cloud services and virtual environments.
• Perform annual and on-demand security reviews for cloud outsourcing as required by the Head Office, local regulators, and the outsourcing committee.
• Carry out monthly security access evaluations for the Human Capital Management Department.
• Create, implement, and review security policies and user access matrices to protect employee data.
• Address security incidents reported by the compliance team and carry out necessary corrective measures.
• Develop and deliver training and awareness sessions for the Human Capital Management Department.
• Assess and recommend new security tools and technologies.
• Ensure timely application of the latest patches across all Human Capital Management systems.
• Design and test disaster recovery and business continuity plans to maintain infrastructure resilience.

Project Management

• Participate in the HRIS project team in a designated role, such as Project Manager or Security/Data Subject Matter Expert, ensuring smooth planning and execution from start to finish.
• Serve as the Human Capital Management Department’s Subject Matter Expert (SME) for all infrastructure security and data integration aspects of automation projects. Collaborate with the Japan Head Office Security team to implement solutions in line with security regulations, including compliance with PDPA as necessary.
• Act as a liaison between end users, the Human Capital Management team, and the IT department as needed to comprehend business requirements for HR-related Cloud (SaaS) solutions.
• Prepare and deliver regular project updates while ensuring thorough documentation of business requirements and changes.
• Develop budget proposals for identified project initiatives, engaging and negotiating with the Japan Head Office for their support where applicable.
• Advocate for digital transformation initiatives by helping users understand the purpose of changes being implemented.

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field with approximately 5-7 years of experience in IT services for financial institutions.
• Experience with implementing regional projects.
• Proficiency in Japanese is preferred, as this role involves communication with stakeholders in the Japan Head Office Security Department.
• Comprehensive understanding of cloud platforms and security; or the ability to quickly learn and adapt to evolving technologies in the industry.
• Strong techno-functional aptitude, particularly with SAP SuccessFactors, is beneficial.
• Familiarity with MAS cloud outsourcing practices is a plus.
• Strong stakeholder management skills are essential.
• Capacity to thrive in a fast-paced environment with shifting priorities while maintaining motivation for continuous learning in work-related areas.
• Willingness to take on ad-hoc projects, such as leading minor initiatives or managing change requests as time permits

To apply, please visit www.gmprecruit.com and search for Job Reference: 24964

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a HR Learning and Development Officer to join their team and contribute to their ongoing success.

Location: Shenton Way

Working hours: Monday to Friday, 8.30am to 6.00pm

Responsibilities:

Training Administration:

• Manage L&D group mailbox and set up Catalogue and Courses on LMS.
• Track mandatory eLearning completion status and send reminder emails to delinquents.
• Track and upload learning hours for in-house, external, and online training sessions.
• Support Learners Registration on external training sites, all types of training including mandatory eLearning.
• Event Management (Logistics – Venue, F&B, Training materials).
• Drive program awareness and engagement.
• Raise and assist in course grants submission.
• Manage digital portal access and download learning reports.
• Oversee training and HR related procurement activities and invoice payments.
• Coordinate with new and existing vendors for training programs, including onboarding for new vendors.
• Prepare reports for audits and financial year-end sustainability purposes.

Leave Administration:

• Support leave management such as joiner, leave, year-end leave calculation and staff queries.
• Liaise with stakeholders to obtain information needed for calculating leave entitlement/utilization of leave days.
• Support system enhancement, review leave application process, preparation of user requirements, UAT relating to use of SAP SF Leave System.

Requirements:

• Min. Diploma in Human Resource Management/Business Administration or related fields
• Entry level HR graduates will be considered
• Min. 1-2 years’ experience in Learning & Development or Training Administration
• Proficiency with SAP or SuccessFactors Learning Management System (LMS) is a good bonus

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

• Support onboarding by preparing documents and orientation.
• Maintain accurate employee records in HR systems.
• Help with benefits, training, and HR support.
• Organize company events and engagement activities.
• Prepare HR reports and assist HR initiatives.

Requirements:

• Minimum Dip/Deg in Human Resource/Business with at least 2-4 years of relevant working experience.
• Proficient in Labour Laws, MS Office and HRIS System.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Oversee the full spectrum of Human Resource, administrative, and building facility functions for the organization.
• Design, develop, and implement HR policies, procedures, and programs that align with the organization’s objectives and legal requirements.
• Ensure that all HR policies are effectively communicated to employees and consistently enforced.
• Handle complex employee relations issues, including dispute resolution, grievances, and disciplinary actions.
• Promote a positive and inclusive work environment to foster employee engagement.
• Participate in the recruitment process, including job posting, resume screening, interviewing, and onboarding.
• Collaborate with hiring managers to identify staffing needs and ensure timely and successful recruitment.
• Assist in the development and implementation of training and development programs to enhance employee skills and competencies.
• Identify opportunities for career growth and succession planning within the organization.
• Support the administration of compensation and benefits programs, ensuring competitiveness and compliance with relevant laws.
• Assist in the performance management process, including setting objectives, conducting performance appraisals, and identifying areas for improvement.
• Ensure compliance with data privacy regulations and maintain accurate employee records.
• Stay updated on labor laws and employment regulations to ensure the organization’s HR practices remain compliant.
• Assist in investigations and audits related to HR matters.
• Provide HR leadership for entities within a listed company, ensuring alignment with corporate governance, compliance standards, and regulatory requirements.
• Administer and manage employee share schemes, including onboarding participants, handling queries, and ensuring compliance with legal and tax regulations.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR roles, with a minimum of 5 years in a Senior HR position.
• Experience managing HR operations for entities of a listed company, with a strong understanding of corporate governance and compliance.
• Hands-on experience in designing, implementing, and managing employee share schemes or similar incentive programs.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Problem-solving and conflict resolution skills.
• Strong organizational and project management abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and results-driven.
• Interest in video gaming is a plus.

We have a flexible work from home job as a Human Resource Officer.

Job scope:

• Work from home
• Flexible timing
• Sourcing and recruiting the right people for our organisation
• No cold call required
• Support will be provided
• High incentives of $1000 per successful placement (subject to terms and conditions)

Responsibilities:

1. Recruitment and Onboarding

• Assist in the end-to-end recruitment process, including sourcing, screening, and shortlisting candidates for various roles.
• Coordinate and participate in interviews in partnership with department heads.
• Oversee onboarding activities, such as preparing offer letters, employment contracts, and induction schedules.
• Regularly review and update job descriptions to ensure alignment with organizational needs.

2. Employee Relations

• Serve as the primary point of contact for employee inquiries, resolving concerns promptly and professionally.
• Support the design and execution of employee engagement initiatives and programs.
• Foster a harmonious workplace by addressing employee concerns and escalating significant issues to HR management as needed.

3. HR Administration

• Manage and maintain accurate employee records in HR systems, ensuring compliance with legal and regulatory standards.
• Prepare and analyze monthly reports on employee attendance, leave, and payroll data.
• Assist in administering employee benefits, including health insurance, claims processing, and other entitlements.
• Organize and document personnel files, policies, and HR procedures for streamlined access and compliance.

4. Performance Management

• Support the performance appraisal process, ensuring proper documentation and goal tracking.
• Assist in the rollout of training and development programs tailored to employee needs.
• Monitor probation periods and contract renewal timelines, ensuring timely follow-ups and communication.

5. Compliance and Policies

• Ensure adherence to labor laws, company policies, and relevant regulations.
• Assist in drafting, updating, and communicating HR policies and procedures to employees.
• Conduct regular audits of HR documents and processes to maintain compliance and identify areas for improvement.

6. Administrative Support

• Plan and coordinate HR events, meetings, and training sessions.
• Manage HR-related correspondence, including notices, announcements, and memos.
• Prepare detailed reports and presentations for the HR department to support decision-making.

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or a related field.
• 2–3 years of experience in an HR or personnel-related role.
• Familiarity with HR software and databases is a plus.
• Knowledge of local labor laws and HR compliance requirements.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Team player with a collaborative approach to tasks.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

JOB DESCRIPTION

The successful candidate will be working with the HR Assistant as a team in carrying out the full spectrum of human resource functions in the following core areas:

• Recruitment and Onboarding

• Training and Development

• Compensation & Welfare/Benefits

• Employee Relations

• Policy Development

• Organisational Development

JOB REQUIREMENTS

• Recognised certification in human resource management

• At least 3 years experience in a SME environment

• Proficiency in the use of software applications

• Good spoken and written communication skills

• Must possess good team spirit

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

We are seeking a motivated and enthusiastic HR intern to join our team. This internship opportunity will provide valuable hands-on experience in various aspects of human resources and will be an excellent opportunity to learn and develop skills in a professional work environment. If you are keen on pursuing a career in HR, this internship opportunity will be an excellent stepping stone to gain practical experience and develop your skills in the field.

What you will be involved in:

Human Resource Interns will be involved in three main aspects of HR:

1. Recruitment

• Assist in job postings via the various online recruitment job portals
• Drafting of different types of contracts, such as Offer letter
• Arrange interviews for shortlisted candidates

2. Retraining

• Recommend the appropriate e-learning courses and/or classroom-based courses to our staff
• Follow up with each staff member’s feedback on his or her completed training
• Follow up with the staff’s performance after training with his or her reporting officer and recommend if the course should be continued for other staff

3. Retention

• Assist in the administration of staff benefits & schemes
• Learn about the different leave entitlements of each employee and link up with our Manpower’s regulations
• Assist in the accountability of the leave reports of all staff to facilitate monthly payroll processing
• Planning of company bonding, CSR and celebratory events

Why you will love working here:

• We are a fun and inclusive team that works closely to bring success to the company
• Interns will earn annual leave after 3 month of service with the company
• Testimonial to be given to interns upon completion of internship

Internship learning outcomes:

• To gain working experience, sharpen soft skills by interacting with potential candidates
• Learn how to be organized and analytical
• Be creative in proposing new solutions to challenges

Who we are looking for:

• Currently a full-time student pursuing major in Human Resources Management or related fields
• Basic understanding of HR work flow, especially on the 3 key areas on Recruitment, Retention, and Retraining
• Good communication and being able to comfortably and pleasantly deal with a variety of people
• Detail-oriented
• Good organizational and planning skills
• Able to work in a team and independently as well
• Must be able to commit full time for at least 4 months

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Responsibilities:

• Assist in recruitment and onboarding process of Part Timer, including but not limited to, advertisement, application screening and interview coordination.
• In-charge of work pass such as SP/EP/LOC/Dependent Pass application, renewal, e-Issuance, and cancellation of work pass.
• Update and maintain employees' data in the system and personal files.
• Filing and maintain up-to-date file records to enable quick retrieval which including update staff PCP and address .
• Handle staff insurance and medical issues (claims, work injury compensation, etc.)
• Design and conduct new employee orientations.
• Other ad-hoc duties assigned by the management.

Requirements:

• Min Diploma in Human Resources, Business, Construction or related majors;
• More than 2 years of experience in a similar role, and experience in construction industry will be a plus;
• Knowledge employment laws ;
• Willing/able and eager to learn, enthusiastic, teamwork and problem solving is a must.

Human Resource Management:

· Manage recruitment activities, including job postings, interviews, and candidate selection.

· Oversee employee onboarding and orientation programs.

· Address employee grievances, promote a positive workplace culture, and handle disciplinary actions.

· Ensure accurate payroll processing and maintain historical salary records.

· Administer employee benefits, manage leave policies, and process statutory claims (e.g., maternity, childcare leave, paternity, NSmen).

· Develop, update, and enforce HR policies and procedures in compliance with labor laws.

· Prepare and submit IR21 tax declarations for departing employees.

Office Management:

· Supervise daily office operations and ensure smooth workflows.

· Manage office supplies, facilities, and vendor contracts.

· Act as a liaison between departments to improve operational efficiency.

· Organize meetings, events, and company-wide initiatives.

· Oversee workplace safety, implement health and safety protocols, and address emergencies.

· Handle office maintenance and facility-related issues.

ERP System and IT Support:

· Monitor in-house ERP system performance, ensure data integrity, and maintain system functionality.

· Troubleshoot ERP issues and coordinate with the system provider for prompt resolution.

· Perform basic IT troubleshooting for office systems and equipment.

Working Location at Tuas

Monday - Friday 8:30am -5:30pm

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• Supporting the recruitment of cleaners
• Managing the discipline of cleaners
• Managing the formulation of project /site manpower deployment/arrangement;
• Liasing with customer or it's representative;
• Logistic support;
• Any other works relating to the contract requirement;
• Long working hours and shift work.
• To be a hands on person.

Need to oversee the whole operation for cleaning , worker schedule arrangement . Arrange for suitable course for workers to attend . Costing of the work. Bring in new project to increase company revenue . Workers safety must also be maintain. recruitment of new workers be it local or oversea to do the work properly .

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences in transportation
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

Job Responsibilities

• Plan, lead and monitor progress against the project plan
• Manages day-to-day operational aspects of projects
• Manpower planning, construction progress monitoring, preparation of master schedule.
• Liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies.
• Oversee recruitment of manpower.
• Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects.
• Procurement of raw material and oversee payments.
• To perform any other ah-hoc duties as and when assigned.

Requirements:

- Minimum degree or equivalent

- Minimum 2 years working experience

- Capable of multi tasking projects

- Strong problem-solving, communication, and interpersonal skills

- Excellent organizational and time management abilities

- Proficiency in English

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Supervising both back-of-house and front-of-house operations.
• Ensuring food and service quality for guests.
• Making sure health and safety regulations are complied with.
• Keeping track of operational costs.
• Logging and managing reservations.
• Addressing any customer concerns.
• Creating a positive environment for staff and customers.
• Hiring, training, and monitoring staff.
• Monitoring inventory and delivery schedules.
• Ensuring food quality.
• Communicating with vendors and suppliers.

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.