• Minimum 5 to 10 years of experience as business analyst with 2 to 4 years of experience in Commodity Trading
• Ensure the smooth running of the application servers and services of Medissys
• Demonstrable experience as Datamart Developer with a minimum of 4 years in Murex
• Datamart exposure: Independently Design, build and Test Datamart reports
• Strong analytical and debugging ability, modifying and enhancing existing complex Datamart objects

Technical/user support

• Analyze complex user problems/issues and propose workarounds until they are fixed
• Formalize the reports of anomalies to be corrected by the development team
• Assist the business users to set up their screens and make optimal use of the functionalities
• Promote new features and participate in change management

Business analysis

• Gathering business requirements
• Formalize the functional specifications that will be sent to the development team
• Ensuring that business requirements respect the consistency of the ETRM
• Proposing an implementation schedule respecting the priorities set the Manager
• Being the interlocutor of the development teams

Testing

• Design and execute functional testing
• Ensure compliance of the delivered software with the functional specifications and respect the expected level of quality
• Design test scenarios that will be executed by an automated testing tool

Project Administrator to coordinate project activities, including simple tasks and larger plans. Responsibilities include preparing action plans, analyzing risks and opportunities and gathering necessary resources. For this role, you will work with a team of Project Managers and Project Coordinators, so good communication and collaboration skills are essential.

Role and Responsibilities

1. Manage day-to-day activities in the Program Management Office (PMO) such as project governance and tracking of milestones and completeness of documentation

2. Maintain and provide guidance on project governance standards and guidelines

3. Drive deliverable management and gate closures across program

4. Support finance and procurement in invoicing and procurement

5. Support project reporting in meeting coordination and preparation and minute taking

6. Drive vendor and internal delivery teams to adhere to project governance standards

7. Schedule regular meetings and record action items and decisions (e.g. assigned tasks and next steps)

8. Roles & Responsibilities:

1. Process invoice

2. Support daily PMO task and activities

3. Prepare management reports

4. Facilitate meetings and prepare notes of meeting

5. Support yearly budgeting and workplan exercise

Requirements / Qualifications:

1. Degree holder with 2 to 4 years of relevant working experience

2. Good in MS Excel skills and handling of numbers

3. Hands on and creative problem-solving skills

4. Proficient in Microsoft Office Tools, Sharepoint and MS Teams

5. Experience in meeting facilitation and prepare notes of meetings

6. Effective information gathering and prepare management reports

Requirements / Qualifications

1. Minimum Diploma holder

2. Experience in project administration support function and calendar management.

3. Meticulous in planning, strong coordination skills, good communication (written and spoken) and following thru with actions and escalation.

Responsibilities:

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.

The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architectures selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects
• Prepare solutions and proposal for pre-sales activities;

Requirements:

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.

EA License Number : 11C4879

· Great career growth opportunity with regional finance exposure

· Location: Central / Hybrid work arrangement

· 1 Year Contract/ Convertible/ Extendable

· Min Diploma holder with internship experience in accounting/ finance area

· Salary up to $ 3300 + Insurance coverage

Job Description:

· Provide assistance in Audit & Tax related matters

· Ensure proper month end closing and reporting within the timeline

· Prepare monthly balance sheet review

· Assist in forecasting & budgeting process

· Prepare monthly management report/ Consolidation of management report

· Prepare monthly manual sales adjustment file for ICA countries

· Weekly sales reporting

· Other ad hoc finance duties as and when required

Job Requirements

· Min A Level/ Diploma in Accounting & Finance related qualifications

· Internship is audit/ finance field is a plus!

· Proactive personnel with keen learning attitude

· Diligent, meticulous in meeting deadlines

How to Apply

Interested candidates kindly send your resume over to me at [email protected] and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

Celine Lee

EA Registration Number: R1982802

Practice Lead

Hudson Global Resources (Singapore) Pte Ltd

www.hudson.sg

Data provided is for recruitment purposes only

Business Registration Number: 199501238M Company EA Number: 18S9265

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Determines corporate cash requirements and maintains appropriate cash flow.
• Prepares cash flow forecasts and research on variances and trends.
• Bank guarantee/SBLC issuance and management.
• Facilitate intercompany settlements
• Bank account and documentation management, where applicable.
• System integration and bank migration into banking partners.
• Assist in evaluation/implementation in Corporate Treasury activities or ad-hoc projects for Treasury from time to time.
• Liaison with Intercompany, Payments, Tax and Legal teams.
• Other related duties assigned as needed.

What you bring:

• Minimum 2 years of banking and finance experience
• Knowledge of cash management activities and financial analysis along with the ability to understand and apply concepts
• Knowledge of general accounting principles, financial statements, practices and procedures as well as banking functions
• Skill in analytical and statistical examination for complex problem solving
• Ability to create complex spreadsheets and demonstrate proficiency in the use of Microsoft Office, accounting, reporting and other related software
• Ability to prepare financial reports
• Ability to meet deadlines, work independently, plan and work in an organized manner and rely on sound judgment to plan and accomplish goals
• Ability to handle stressful situations
• Attention to detail, accuracy and confidentiality
• Ability to handle daily responsibilities and special projects simultaneously
• Communicates ideas both verbally and in written form in a clear, concise and professional manner
• Ability to establish and maintain effective working relationships with employees, clients and the public

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview
The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of Nomura in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.

Role description

• Conduct name screening for client on-boarding or periodic review due diligence for Wealth Management clients, counterparties and other parties
• Ensure name screening alerts are handled according to Bank guidelines and procedures
• Ensure client information and documents are validated / updated correctly for name screening
• Ensure proper reasoning and justification on any escalations to FCC, Legal & Compliance teams
• Ability to work with minimal supervision, oversight and with cross region teams
• Flexible and be quick to adopt change in policies, systems and requirements

Job Requirement:

• Degree in Banking/Business/Economics/Finance
• Preferably with 1 to 2 years of relevant experience in KYC
• Knowledge of AML/KYC regulatory requirement in Wealth Management / Private Banking
• Team player and willing to take on adhoc initiatives and projects
• Accuracy, attention to details to avoid errors
• Proficient technically and analytically
• Good communication and interpersonal skills
• Good knowledge and skills on MS Excel and MS PowerPoint
• Ability to read and understand Chinese is an advantage

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5630

We are looking for .Net Developer with 5 years of experience.

Resposibilities:

• Develop and extend our systems for performance, coverage and build new functionality.
• Work with technology and business groups in the region and globally to deliver high quality products in a fast-paced environment.
• Provide production support for applications.
• Manage project deliveries independently.
• Work on Full development cycle, inclusive of automation QA.
• Communicate and discuss with Business and other stakeholder on Specifications.

Experience:

• You have at least 5 to 7 years of development experience in these skillsets:.
• NET Framework 4.6+ & .Net CORE (C#)
• Angular (v2+), JavaScript
• ASP.Net MVC 5.0 & Web API 2
• ORM (Entity Framework / NHIBERNATE / Dapper)
• MS SQL Server 2016+, DB2.
• Deep technical knowledge and hands on experience with Web Services (REST, SOAP etc.).
• Understanding of API design and documentation.
• Dependency injection and frameworks, e.g. Unity.
• Practical experience with TDD and CI/CD.
  

Job Description:

• Analyze the Claims Trends and Cost Analysis, Direct Billing v/s Pay and Claim Ratio

• Price Inflation Study

• Analyze statistical data to determine probability of risks, abuse, waste, fraud or financial impact.

• Create the Provider Score Cards

• Data mining and data analysis are required for conducting investigations on provider claims.

• Analysis of provider performance and compiling deviations per provider type and per network

• Provide early warnings for any risks identified and issue recommendations on corrective measures

• Provide time-sensitive actionable data to enable proactive business decisions and/or to respond appropriately to changing market trends or business environment

• Identify process improvements and streamline data collection and report generation

• Advise the department on the possible impact of variations and involve in developing effective workarounds that would enhance business performance

• Uphold the reputation of company, beneficiaries, payers and all other parties involved

• Participates in specialized projects and assignments related to MPM, as required

• Support and drive the savings target strategy as set by the Global head of MPM and Regional Head.

• Manages and ensures generation of periodic dashboards

• Identify and distill data from varied external and internal sources to address critical priorities outlined by leadership such as undertaking key modeling exercises based on current regional and global trends in areas of interest to MPM.

• Create relevant visualizations and reports analytical findings using innovative methods to promote understanding of key insights for both internal and external audiences (including putting together insightful presentations).

• Develop and test alternative quantitative methodologies and analysis, e.g., segmentation, ranking, spend profiling, gap analysis and trend mapping.

• Understand methods from diverse disciplines (e.g. statistical modeling, data mining, data processing) to ensure the quality of analysis.

• Assist on analysis work when non-standard analyses are needed.

• Train local area managers on quantitative research methods and mentor them as needed on new processes.

• Support multiple projects at the same time and communicate with all relevant project stakeholders

Job requirement:

• 5 years in commercial analytics, market analysis, healthcare management/consulting or other relevant private/public sector experience

• Bachelor’s degree or higher in Finance, Data Analytics or Business degree (data focus)

• Able to use a range of standard (Microsoft Office Suite) and non-standard IT applications to support and enhance the work.

• Mentorship experience with diverse global team of analysts.

• Experience delivering data projects to non-data people, ability to distill complex to simple.

• Ability to work under pressure

• Demonstrated ability to prioritize and follow up.

• Passion for excellence

Key Competencies:

• Outstanding organizational and time management skills;

• Flexible and efficient. Ability to multitask and prioritize daily workload;

• Logical thinking mind set and ability to problem solve;

• Results driven and strategic thinker;

• Effective Business Storytelling

Braemar is one of the world’s largest shipbrokers and a provider of expert advice in shipping investment, chartering, and risk management to the marine and energy industries with offices in the UK, Switzerland, Greece, Spain, USA, Australia, China, UAE, Singapore, India and Brazil. The Group comprises two operating divisions: Shipbroking, and Corporate Finance. These work together to offer a unique combination of skills for clients, at anytime, anywhere in the world. Shipbrokers act as intermediaries between two parties in the shipping industry.

We are now looking for a Junior Research Analyst to join our vibrant business, based in our Singapore office.

Key Responsibilities

Reporting to the Global Head of Research, you will work alongside colleagues in our Singapore and London offices and gain exposure to the global oil and tanker shipping markets.

• Conduct fundamental research on the global oil and shipping market
• Gather market intelligence and identify key drivers of the oil and shipping market
• Help maintain our vast proprietary database and demand/supply models
• Assist in the production of regular research reports of the company
• Service bespoke client research and data requests
• Support internal brokers for business development activities

Education, Experience and Skills

You will be focused with outstanding attention to detail. With critical thinking skill, you will recognize the value of precision and nuance as much as productivity.

• Strong presentation, communications and writing skills
• Strong data and statistical analysis skills
• Good understanding of Chemical products with strong interest in a commodity trading / shipping environment
• Proficiency in Microsoft Excel and PowerPoint
• Knowledge in SQL, PowerBI and PowerQuery are plus

Join Us

If you are looking to start your career with an expanding and ambitious organization, then this is the role for you.

Share with us your cover letter* and resume to apply for this role.

* Cover Letter may include your background, relevant experience and motivations.

^ Research article may be any non-proprietary research which is more than 70% attributable to you.

Our client, financial institution with large Data team in Singapore is looking to hire Collibra Data Quality (CDQ) Specialist (expert in establishing DQ rules/writing SQL queries in CDQ)

Scope of work:

• Identification of Data Quality rules required from the business – hands-on and able to hit the ground running
• Configuration of DQ rules in CDQ – working with a Collibra Solution Architect and the business.
• Implementation of CDQ

Experience required:

• Extensive experience working with Data Quality
• Good experience in data modelling, metadata, data governance
• Excellent Comms - critical to be able to explain the methodical approach to creating a complex rule in CDQ and explain the issue resolution process.
• Carrying out testing to ensure quality of data

Interested candidates please email your latest resume to [email protected]

*Please note that this role is only open to Singaporeans due the nature of the position*

Position Type: Permanent role with Client

Job Description:

Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.

Education and Experience Required:

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience.
• Minimum of 2 years of related experience or a Master's degree and up to two years of experience.

Knowledge and Skills:

• 2 or more years experience.
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

Commodities Market Risk Analyst

Our client is a global leader within the commodities space looking to add an additional headcount to the Market Risk team.

Main Responsibilities

• Perform daily validation and reporting of trading profit and loss to traders and management, including detailed analysis of key P&L drivers and reconciliation with trader estimates and market fundamentals.
• Conduct daily reconciliation of exposure with traders, ensuring accuracy and alignment in reported figures.
• Collaborate closely with the operations team to understand the logistical impacts on risk exposure, profit and loss, and costs, maintaining effective communication and coordination.

Requirements

• Bachelors degree in Mathematics, Economics, Finance, Business preferred
• 6 years of Market risk experience either in banking or in the commodities industry

Please do email your CV to [email protected], regretfully only shortlisted candidates will be contacted.

EA License no. 18S9419 | EA Personnel no. R2197703

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview
The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of Nomura in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.

Role description

• Conduct name screening for client on-boarding or periodic review due diligence for Wealth Management clients, counterparties and other parties
• Ensure name screening alerts are handled according to Bank guidelines and procedures
• Ensure client information and documents are validated / updated correctly for name screening
• Ensure proper reasoning and justification on any escalations to FCC, Legal & Compliance teams
• Ability to work with minimal supervision, oversight and with cross region teams
• Flexible and be quick to adopt change in policies, systems and requirements

Job Requirement:

• Degree in Banking/Business/Economics/Finance
• Preferably with 1 to 2 years of relevant experience in KYC
• Knowledge of AML/KYC regulatory requirement in Wealth Management / Private Banking
• Team player and willing to take on adhoc initiatives and projects
• Accuracy, attention to details to avoid errors
• Proficient technically and analytically
• Good communication and interpersonal skills
• Good knowledge and skills on MS Excel and MS PowerPoint
• Ability to read and understand Chinese is an advantage

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5632

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:
As a Senior Software Test Analyst, you’ll play a key role in the development of fintech products that are changing the way the world pays, banks and invests. This will involve consulting on software development or operations processes, quality practices, quality audits and software measurements.

• Performing usability testing and communicating activities and findings.
• Controlling and managing daily test activities.
• Providing internal quality assurance.
• Developing automated test cases
• Maintaining automated test cases.

What you bring:

• Minimum 10 years of relevant experience in Automated Software Testing
• Proficient in Mandarin to work and manage internal and external stakeholders in Mandarin speaking regions
• Experience in leading testing activities
• Experience in implementing and driving change
• Experience with API automation test tools (Postman, RestAssured, Karate)
• Experience with UI automation (Selenium)
• Knowledge of application development, software testing and quality management.
• Experience with primary database engines and the ability to write data validation and troubleshooting queries.
• Expertise in at least one object-oriented language.
• A bachelor’s degree or equivalent experience.

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Global eXperience Center (GXC) is part of the GNE organization and aligned with GNE organization direction, which is to build a customer-centric organization. As a global experience center, we will strengthen our global capabilities to enable business success and empower our regional teams with global expertise, policies, tools, and frameworks.

We are looking for a Business Analyst Program Manager role to be responsible for deep-dive analyses into key metrics, for developing data-driven strategies and drive business reviews. This role will also help support the team to shore up the metrics-reporting foundation, and provide other key analytical, reporting, forecasting support for the group. Most importantly, this role will act as a project and program manager, and have ownership of key projects to drive improvements in metrics and key business areas.

Roles & Responsibilities

- Conduct time-critical data analysis into key metrics' trends and understand how they are impacting the customer experience, especially as regards Aftersales, Fulfilment Experience, Loyalty, Repurchase, Service Recovery and Consumer Protection.

- Maintain the integrity of customer experience data and put checks in place to ensure accuracy.

- Develop insights and data-driven strategies to resolve Customer painpoints. - Own and drive projects, in collaboration with cross-functional teams like Product and Engineering, to implement solutions for key metric and business issues improvement.

- Collaborate with regional teams to harmonise standards, product solutions and capabilities globally.

- Support the team and other teammates in data reporting and insights generation. Build dashboards and reports to facilitate easy exploration of data as needed.

- Manage projects from start to finish, ensuring that they are delivered on time and within budget.

Qualifications

- BA/BS degree in business, computer science, or a related field.

- 5+ years experience in e-commerce, business analysis, or a related field.

- Experience with SQL, and other data analysis and visualization tools.

- Strong understanding of customer experience principles.

- Strong problem solving, strategic thinking, and presentation and communication skills in front of leadership and clients.

- Eager to learn, initiative taker and problem-solver.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team, and to thrive in a start-up and fast-paced, fast-changing environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our ideal candidate should have the ability to handle sensitive information confidentially. Desired personal traits include the ability to navigate through the emerging space, be a team player, able to work effectively and collaborate with colleagues across the firm.

Roles and Responsibilities:

• Compliance review of the CDD and client screening function, such as ensuring that CDD processes meet policy standards and working with the Compliance Manager to manage risk.
• Maintain MVGX’s regulatory and compliance documents which include MVGX’s KYC and AML, Listing and Trading rules, Conflicts of Interest and other policies and procedures to ensure they are up-to-date and comply with MAS and MVGX requirements.
• Executing processes to review new and existing account documentation for completeness and validity.
• Ensure ongoing processes and controls is complete and accurate recordkeeping of all documentation and relevant communications with internal stakeholders, regulators, and clients.
• Advise on, and escalate, higher risk relationships and reputation risks arising from CDD and customer screening.
• Partner with functional experts (i.e., Legal, Business, etc) to develop procedures, processes, and controls.
• Provide full support on all regulatory and compliance matters, including periodic reporting and submissions to the Monetary Authority of Singapore.
• Other ad hoc matters as and when required.

Requirements:

• Diploma or bachelor’s degree in law, finance, business management or a related field.
• Minimum 2 years of relevant experience in fintech industry or Digital Payment Token (DPT) Service Providers.
• Familiar with Payment Services Act (PSA) would be advantageous
• Excellent at building rapport with different client types through effective communication and interpersonal skills.
• Training will be provided to the suitable candidates. Prior experience in clientonboarding and AML/CDD in a financial institution is a plus.
• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required.
• Result focused, detailed-oriented, diligent, and collaborative.
• A team player that collaborates well with other departments.

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire a Business Analyst (ISO20022) to join the team, supporting one of their end clients in the Banking industry.


about the job

• Conduct an As-Is analysis of the expense processing operation. Identify any issues and potential areas for improvement.
• Present the proposed To-Be operation.
• Collaborate with operation users to accurately and comprehensively capture requirements, ensuring clarity and alignment with existing system functionality.
• Suggest alternative solutions that adhere to best practices and industry standards to achieve or enhance desired objectives.
• Assume a consultant role for operations, thinking creatively to discover innovative solutions for existing challenges.
• Assist operations in implementing cost-effective and practical solutions aligned with the client’s digital strategies.
• Coordinate with business and IT stakeholders, as well as end users, to clarify requirements and create detailed user stories/functional specification documents for software product development.
• Compile a business requirement document from input provided by business stakeholders, ensuring understanding by both business and technology teams. Perform any other duties related to this role.
• Monitor all project deliverables, recognizing dependencies, risks, and issues, and elevate them to the project manager.
• Furnish consistent updates to the project manager and management.

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 4 years of working experience in business analysis in the execution of system implementation projects within the Banking domain.
• Familiarity and practical knowledge of ISO20022 payment standard and SWIFT messages.
• Proven experience in application development, systems implementation, documentation, and process enhancement.
• Demonstrates proficiency in IT skills and knowledge, enabling a quick understanding of client's business requirements.
• Strong communication, stakeholder management and interpersonal skills.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

Resposibilities and Requirements

Our client is looking for a TIBCO application Support Analyst. Below are the key requirements -

• Tibco BW CE, Tibco BW6
• Azure DevOps
• Azure & Docker
• API Management

Good-to-Have : Network knowledge

Responsibility of / Expectations from the Role:

• Problem Management
• Incident Management
• Minor Enhancements

about company

I am currently working with a leading provider of alternative investment solutions with over $60 billion of assets under management and over 600 employees worldwide.

Salary budget wide open! 5 days in office. 4-5 rounds of interview to offer stage.

about job

• Taking responsibility for data quality, monitoring, and anomaly detection

• Digging into and exploring data; identifying features and issues; and communicating them to others clearly and concisely

• Standardisation and development of monitoring methodologies, systems, tools and libraries, and promoting those standards to other teams across the firm

• Automating and improving processes; owning and evolving our systems through pushing for changes that improve resilience andreliability

• Broad technical knowledge, particularly with respect to the processing and exploration

of data and an affinity for learning about newtechnologies.

• Passion for automation and continual improvement, with a track record of identifying high value automation opportunities

skills and requirements

● Bachelor's in Computer Science, Robotics, Electrical Engineering, or a related field

● Experience with coding in Python/C#/Scala/Java/Go or equivalent.

● Experience working with a variety of data storage and manipulation tools such as SQL, Pandas, Elasticsearch & Kibana, Snowflake.

● Experience with containerisation and orchestration technologies like Docker/Kubernetes/Helm/Flux.

● Experience with various ETL/ELT technologies such as Airflow/Argo/Dagster/Spark/Hive

● Prefer candidates from similar industry; asset management, hedge fund, investment banking, FAANG, etc

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

• Keeping up to date with international developments and best practices relating to AML and compliance and identifying areas for enhancement across APAC offices
• Plan and manage projects (with or without consultants) from end to end, for improvements in AML or compliance processes in APAC offices
• Understand the regional AML framework, policies and processes and be able to provide viable recommendations for initiatives that would elevate the efficacy and efficiency of controls in the framework.
• Co-ordinate and manage external consultants and other stakeholders to ensure issues and tasks are addressed on a timely basis
• Check the deliverables of consultants to ensure accuracy, completeness and meeting of objectives
• Manage system selection, UAT, implementation, post-implementation reviews and enhancements, co-ordinating with users and IT
• Co-ordinate with HO and APAC offices on AML and compliance matters and policies
• Other matters assigned by Dept Head or team head

Requirements :

• Degree or equivalent
• At least 3 years' experience in planning activities in Compliance or AML in FI is essential
• Prior experience managing projects, planning to post implementation preferred
• Experience in manging cross country projects is highly desirable
• Good communication and stakeholder management skills
• Able to work under tight timelines
• Strong project management skills