The Business Analyst will be part of a team that manages product development, implementation and continuous improvement of crew IT applications and systems in Flight Ops Division, Integrated Crew Operations and Planning Department. The ideal candidate will have a strong background in systems management, a deep understanding of operational requirements, and a passion for technology-driven solutions.

Key responsibilities

• Playing a key role in project management, ensuring timely and within-budget delivery.
• Review training and qualification records within crew products, identify and redesign systems, processes, and reports for improvements to ensure crew training and qualifications meet regulatory and compliance requirements.
• Develop user stories and define system objectives and acceptance criteria, ensuring they meet operational and compliance requirements.
• Collaborate with IT and software development teams to design and enhance system functionalities.
• Develop and maintain strong relationships with key stakeholders including IT and software development teams to manage product releases.
• Prepare user requirements and tender specifications for new systems.
• Prepare and submit cost justification paper to management.
• Evaluate tender proposals and submit recommendation to management.
• Perform user acceptance testing.
• Develop and implement change management plan.
• Conduct user training and system documentation.
• Conduct risk assessment and business continuity exercise as required.

Requirements

• You should possess a recognized University degree, preferably with Honours in Computer Science or Information Science or Technology.
• Good knowledge in project management, analytical, problem-solving skills and decision-making abilities.
• Outstanding communication and interpersonal skills, capable of working effectively with cross-functional teams.
• Experience in managing IT projects and excellent understanding of operational processes and regulatory requirements related to crew management will be an advantage.
• Entry level candidates with relevant internship experience might be considered

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Analyst - Hybrid (Internal Job Title: Client Onboard Analyst– C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all Client Data Maintenance functions, as well as delivering superior customer service and resolution of customer issues.
• Performs day to day management of the account maintenance processes including oversight of volume allocation, day-end checksupdating of internal processes and checklists as well as delivery high quality service to internal partners.
• Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
• Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Embarks on continuous on the job training for end-to-end product knowledge.
• Understands client requirements and implement them correctly.
• Monitors customer satisfaction and service level and drive process changes.
• Provides innovative solutions to clients.
• Ensures a strong and robust processing environment with effective controls.
• Establishes risk management practice.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 3 years of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment.
• Capable of multitasking and eager to learn multiple products in a challenging environment.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken).
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description

The successful candidate will join the one of SIA Group's Cloud/DevOps teams and will be responsible for the following:

• Administering cloud-based Infrastructure deployment which includes tasks such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilization, network setup, backup/restore and incident management.
• Performs system administration activities in accordance with company policies and procedures.
• Troubleshoot, performs root cause analysis, implements corrective/preventive actions during and after an incident.
• Create and maintain documentation and processes for troubleshooting, maintaining, and configuring systems.
• Operates within assigned budget and demonstrates fiscal responsibility.
• Support audit and infrastructure/network security scans, disaster recovery and security related drills.
• Build automation wherever possible to improve development team’s agility.
• Implement Infrastructure-as-Code (IaC) on AWS, Azure or GCP.
• Provide training or conduct talks to the cloud community within the company.
• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.
• This position requires periodic system administration outside normal business hours.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Possess a degree in Information Technology or related fields.
• Minimum of 3 years of IT experience with at least 1 year of hands-on experience in AWS Cloud.
• AWS Certified Solution Architect (Associate) preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.
• Advanced python/ansible scripting skills for provisioning and automating dynamic cloud infrastructure.
• Hands-on experience with Docker containerization and Kubernetes orchestration preferred.
• Strong analytical, project management, communications and interpersonal skills.
• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, networking, internet protocols, scripting & monitoring tools and IT Security.
• Experience in API Management (AWS API Gateway, Tibco Mashery), Platform as a Service (OpenShift, Cloud Foundry) and DevOps are preferred.

Job Description

The successful candidate will join the one of SIA Group's Cloud/DevOps teams.

Key Responsibilities include:

• AdministeringcAzure cloud-based Infrastructure deployment which includes tasks such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilization, network setup, backup/restore and incident management.

• Performcsystem administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation and processes for troubleshooting, administration, and configuration on Azure.

• Operate within assigned budget and demonstrates fiscal responsibility. Azure Cost Governance and Optimisation experience preferred.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Automate everything philosophy to improve development team’s agility.

• Hands-on Infrastructure-as-Code (IaC) on Azure.

• Resident Azure expert, able to train and teach the cloud community within the company.

• Stay up-to-date with Innovations in Data, AI/ML and other cloud technologies that will help the company to reduce cost or improve operational efficiencies.

• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT experience with at least 1 year of hands-on experience in Azure Cloud.

• Azure Certified Solution Architect Expert (preferred).

• Conversant with IaC infrastructure definition tools such as Terraform, and Azure Resource Manager, using YAML/JSON deployment templates.

• Python/Ansible/Shell scripting skills for provisioning and automating dynamic cloud infrastructure.

• Hands-on experience with containerization, and orchestration (preferred). Working knowledge of API Gateways and reverse proxies.

• Familiar with DevOps CI/CD pipelines and customisations.

• Strong analytical, project management, communications, and interpersonal skills.

• Demonstrated understanding of cloud infrastructure virtualisation, including security best practices, private networking, and operational monitoring tools.

Job Description

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Use the business process requirements to drive the detailed design of the application and technical architecture components.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Eligibility Criteria

• For Ground StaffNon-Specialists: Minimum 2 years in current role, subject to meeting the requirements below.
  Specialists: Minimum 2 years in current role and minimum 5 years in current function, subject to meeting the requirements below.
  If you are successful, this will be considered a lateral transfer.
• For Non-Ground StaffSubject to meeting the requirements below.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Ability to work in teams and individually when needed
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Familiar with the following technologies:Script: JavaScript, jQuery, TypeScript, ES6, jQuery
  Design & Style: HTML5, Responsive/Adaptive Design, Design Thinking,
  Usability Design, CSS3, LESS, SASS, Bootstrap
  Frameworks: (At least one of the following) ReactJS, AngularJS, Vue.js
  Web DevOps & Test: Git, Grunt, Bower, npm, Jasmine, Selenium
  Backend: REST API with Spring, SpringBoot, Node.js

Responsibilities:

• Analyze security events to identify potential threats and intrusions. Events include but not limited to Intrusion Detection/Prevention tools, anomaly detection systems, Firewalls, Antivirus and EDR systems, proxy devices, cloud security solution and data leakage prevention system.
• Act as a Level 2 escalation point for incident triage, investigation, and response.
• Perform a holistic use cases review and tuning to enhance monitoring value and efficiency.
• Develop and maintain advanced security monitoring content such as detection rules, correlation use cases, and security alerts.
• Implement and optimize security automation to improve process efficiency and response times.
• Lead incident response activities including root cause analysis, containment and remediation efforts.
• Collaborate with security infrastructure teams to ensure effective integration of security technologies with operational processes.
• Create and maintain comprehensive documentation for SOC procedures.
• Participate in/support cyber drill, regulatory, audit requests.
• Provide mentorship for junior analysts within the SOC team.
• Stay updated with the latest cybersecurity trends, emerging threats and technologies.

The above serves as a basis for understanding the type of work performed. Ad-hoc duties may be assigned as required.

Qualifications and desired qualities:

• Bachelor’s degree or higher, major in Cybersecurity is a plus.
• Certifications: GCIA, GCIH, CISSP, CISM, GSEC or similar certification preferable.
• Strong investigative and analytical mindset with attention to details.
• A good team player, self driven and able to act as individual contributor.
• Consistently demonstrates clear and concise written and verbal communication.
• Manage work relationship with peers and partners.

Work Experience:

• 8+ years of relevant experience in Cybersecurity operations.
• Security Operations Center experience required.
• Understand the life cycle of network threats, web attacks, attack vectors, methods of exploitation and aware of the evolving of cyber threat landscape.
• Ability to conduct analysis utilizing various logs to identify unusual behavior that may indicate malicious activity.
• Good understanding of computer networks, email flow, and operating system logs.
• Experience with automation and scripting. Preferably in Powershell/Python.
• Experience in XSOAR platforms.

This is a 12 month contract role based in Singapore

The Day-to-Day Activities
1. Generate data-driven hypotheses to solve key Product/Business problems
2. Use data to identify trends, spot anomalies and deepdive into their root causes
3. Partner closely with the broader product and engineering team to design and analyze experiments that drive key product decisions, deepdive into existing data to recommend new product ideas to solve for the most impactful customer problems
4. Design and own frontend and backend data specs for new products, while collaborating with engineering teams to ensure accurate and timely data collection, consolidate data from multiple sources to create integrated and scalable views that can be used to drive decision making
5. Provide catered analysis for specific products and operations, define critical business metrics and track them rigorously, and provide regular recommendations to achieve continuous improvements
6. Work closely with stakeholders to understand their needs/ pain points to scope up their problems and enhance internal processes through automation and improve productivity

Essential Experience / Criteria:
1. 1-2 year of experience in data analytics related roles analyzing large data sets and informing company strategy
2. Strong statistical knowledge, meticulous attitude towards data, and proficient in running experiments
3. Strong data visualization skills. Experience in creating dashboard reporting in Tableau, PowerBI or a similar visualization tool
4. Strong SQL skills and experience in scripting languages such as Python or R
5. Experience in building & maintaining data pipelines to serve data needs of different projects
6. Problem solver: ability to evaluate and design creative solutions for various tasks in a timely manner
7. Effective communicator: able to effectively communicate the analytical findings and convey clear messages

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Quality Assurance Senior Analyst, Citi Private Bank - Hybrid (Internal Job Title: KYC Operations Sr Analyst– C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
• To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
• Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management. Provide guidance in exception handling and approval.
• Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
• Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
• Ability to manage multiple stakeholders across levels, businesses, and geographies
• Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
• Proficient in handling urgent and escalation cases and manage internal team expectations
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Vice President, Strategy Lead Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Strategy Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project results, and obtaining buy-in for change.
• Manage all aspects of client service, including planning, prioritizing and organizing projects.
• Develop and strengthen relationships with executives across the business.
• Identify opportunities to add value beyond the scope of formal projects.
• Contribute to continuous team improvement and management, e.g., provide leadership in recruiting, coach junior staff, etc.
• Efficiently solve complex, ambiguous problems/situations.
• Multi-tasks productively and reliably, while managing conflicting priorities.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in financial services.
• Strategy consulting experience.
• Ability to problem solve, sound business judgment, and demonstrated result orientation.
• Outstanding analytical and quantitative capabilities; history of academic and professional excellence and achievement.
• Creativity and independent thinking;
• Consistently demonstrates clear and concise written and verbal communication
• Collaborative work style; effectively interacts with partners across organizational boundaries/hierarchies. Leadership presence; commands respect and will earn trust of senior leaders. Highly motivated and with enthusiasm for Financial Services industry and desire to master the business.
• Sound working knowledge of financial modeling and can analyze financial statements. Highly proficient in MS Powerpoint and Excel.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Responsibilities:

• Support daily operations in processing transactions in an accurate and timely manner.
• Investigate and report discrepancies and irregularities arising from transactions and resolve issues.
• Verify counter-party confirmation and send tracer as and when required.
• Prepare MTM reports for customers.
• Perform Cashflow Funding duty.
• Monitor activities offshored.
• Ensure prompt submission of statistical reports to local management, Head Office and MAS.
• Regular update of group procedure manual (BOP) to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations.
• To participate and be familiar with BCP procedures and processes in BCP drills.
• To perform duties assigned by supervisor, Group Head or Management and cover the duties and responsibilities of staff in the event of an emergency/crisis.
• To ensure operations is in accordance with local laws and related overseas laws and regulations, Head Office policies and Branch procedures.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head/Deputy Group Head promptly.

Job Requirements:

• Fresh graduates are welcome to apply
• Proactive and creative
• Proficient in Microsoft Office applications
• Able to work independently and a good team player
• Able to handle BAU pertaining UAT and projects
• Hybrid workstyle but willing to come in to work in office as per staff handbook guideline.

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Key Responsibilities

• See through/support Counterparty Credit Risk system (CCR) change requests/ projects/ bug fix (whichever applicable) from initiation to sign-off:
• Gather, analyse and document user’s requirements
• Prepare, execute and validate SIT test scenario
• Review user’s UAT test requirement, execute and support UAT
• The candidate is expected to work closely and communicate effectively and independently with developers, business users and external vendors.

Qualifications and Skills Required

• Good knowledge & 3+ years experience in Murex system (MX 3.1)- Front office and risk modules (MLC), for all asset classes; Knowledge & experience in trade lifecycle is an added advantage.
• Ability to analyse user’s requirement and translate into functional requirement; Role seniority will be based on candidate’s experience with MLC system.
• Strong analytical and logical approach to problem solving and system solutioning.
• Strong coordination and organization/documentation skills; Self-starter in documentation is an added advantage.
• Ability to propose/review user’s test cases based on user requirements
• Ability to review/analyse UAT issues
• Strong team player with the ability to cross-share ideas
• Degree in related computers or financial engineering
  • Strong academic background in business, finance, mathematics, and accounting
  • Financial products knowledge in FX, FXD, IRD, EQD

J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

The Credit Risk Management Team is part of the Private Bank Credit Operations group. This team monitors JPM Private Bank exposures (including loans, mortgages & derivatives) secured by financial assets, such as equities, fixed income products and other asset types. The functions performed by this team are critical to protecting the bank from potential credit losses.

Working closely with Lending Solutions, the team is also responsible for a wide range of functions such as administration and monitoring of PB Asia credit facilities in line with corporate credit policy, review & monitoring of credit covenants, transaction approval and other special monitoring requirements as well as regulatory reporting.

Job Responsibilities

• Regulatory Reporting: Perform and manage the timely submission of regulatory reports to the Hong Kong Monetary Authority (HKMA) and the Monetary Authority of Singapore (MAS).
• Compliance: Ensure adherence to regulations, credit policies, and internal guidelines.
• Stakeholder Reporting: Be accountable for the timely delivery of reports to internal stakeholders.
• Management Information Systems (MIS) Reporting: Provide MIS reports detailing various aspects such as exposure, product analytics, collateral breakdown, etc.
• Documentation and Governance: Establish and maintain proper documentation and governance for data, reports, and monitoring processes.
• Automation and Transformation: Explore automation and transformation opportunities for existing reports and processes using in-house intelligent automation tools.
• New Product Implementation and Data Migration: Participate in discussions and impact analysis on new implementation and migration projects.
• User Acceptance Testing (UAT): Perform UAT and represent the Credit team in regulatory reporting projects.
• Cross-Regional Representation: Represent the Asia team in cross-regional forums. Liaise with other IPB primary locations, including Geneva and Edinburgh, to share best practices and identify potential synergies.
• Outsourced Reporting Coordination: Oversee and coordinate with teams in India and Manila for outsourced reporting and monitoring.

Qualifications

• Educational Background: Bachelor's degree required.
• Work Experience: Minimum of 1 to 3 years of relevant experience in a middle office or control function within a financial institution.
• Technical Skills: Proficiency in Excel, MS Access, PowerPoint, and Word. Knowledge of automation tools such as Alteryx, Xceptor, and Visio is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to independently drive discussions with stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic, and evolving team environment.
• Transformational Skills: Strong solution-based problem-solving abilities and data analytical skills. Demonstrates critical thinking and attention to detail.
• Relevant Experience: Experience in a credit middle office or control function, or other relevant experience in private banking, is a plus.
• Financial Markets Interest: Demonstrated interest in financial markets and an understanding of risk measures.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, APAC FX Middle Office Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Provide analytical and administrative support to Front Office Sales and Trading specifically related to FX & Option businesses in Hub locations - Australia, Hong Kong and Singapore
• Supporting lifecycle activities – Fixing, Expiry, Allocation, Amendment/Cancellation, Novation, and interaction with Business, Firm’s Clients, Operations and Technology to manage post execution issues
• Perform control functions based on intermediary processing systems and records
• Complete daily tasks accurately and on time
• Ensure the desk is in compliant with internal and external regulations at all times
• Manage, escalate and resolve all requests / inquiries / issues / errors and identify policy gaps
• Willingness to cross train across functions
• Assist Team Lead in all their duties as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-3 years relevant experience preferred
• Fundamental understanding of FX & Option products, trade lifecycle management, and related operational risks
• Team oriented personality, thrives in a team environment and can also work independently
• Self-motivation, flexibility, and a strong desire to succeed
• Proven ability to perform various concurrent activities/projects in a fast pace environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Key Responsibilities

• Coach product teams and Product Owners on product discovery

• Grow and support product owners to become better product thinkers and leaders:

o Set the direction and develop the leadership skills required to become an effective product leader.

o Design and grow a flexible and adaptable product organisation around empowered product teams.

o Develop people and drive a modern product management practice.

• Help refine the structure of the coaching framework we have created to improve how our company build a product that continuously delivers value to its customers.

• Improve teams and business ability to ship quality products.

• Provide product insights and collaborative decision-making to help the team when faced with challenges with a shared focus that is aligned with our values and strategy by unifying a high-performing team.

• Implement the Agile process, principles, and practices across all units in the organisation, by using techniques that promote a culture of experimentation and innovation.

• Practise Agile such that it changes the culture and work processes of the organization to be more efficient and value-adding. Embody the Agile principles and lead by example.

• Explore and experiment with enterprise scaling of agile and business agility

• Maintain a Centre of Excellence on Agile/Digital Culture and Product Management practices.

• Conduct Agile Product Development-related training curriculum suitable for the organisation.

Requirements

• Degree in Computer Science, Information Systems, Engineering, Information Technology, or related fields

• Minimum 5 years of product manager or product designer experience.

• Significant experience in a product leadership role with strong coaching and people development ability

• Practical experience in product discovery techniques, data-informed product management, experimentation, and hypothesis-driven development.

• Scrum.org Product Owner certification (PSPO II) or Professional Scrum with UX (PSU)

• Demonstrates strong knowledge of agile concepts and approaches such as Scrum, Kanban, OKR, Design Thinking, and Lean Startup.

• Being strategic and highly practical. Able to adapt the methods to the organisational reality for best outcomes.

• Possess experience in coaching teams in agile adoption, enthusiastic about Agile practices and their benefits.

• Ability to weave in and out of Facilitating, Coaching, Teaching, Mentoring and Advising stances.

• Exceptional influencing skills to achieve organisational cooperation, buy-in, and engagement from senior management, BUs and internal stakeholders.

Job Description

The successful candidate will join the IT Delivery Centre department in SIA Information Technology Division.

Key Responsibilities include:

Agile Engineering Best Practices Education

• Conduct training on Agile engineering practices.
• Teach product teams on Domain modeling.
• Demonstrate the effective usage of agile tools such as SonarQube, Selenium, Jenkins, JIRA, Mocking frameworks in day to day development work.
• Apply emergent design principles in iterative sprint development.

Test Driven Development

• Participate in product teams development work to drive test driven development mindset and adoption.
• Conduct training on XUnit, BDD. Help resolve teething issues on TDD adoption.
• Drive product teams on conversion Acceptance Criteria to solid Unit Test,
• Integration Test and automated functional test.

Drive Clean Code and Refactoring Principles

• Conduct Pair Programming and Mob Programming sessions with Product Teams to educate on agile coding principles.
• Explain and illustrate how clean code pattern can be applied in projects.
• Assist teams to build unit test cases harness and apply code refactoring
  techniques.

DevOps Alignment

• Work with DevOps teams on the tooling, CI/CD pipeline design to smoothen the
  delivery team adoption of Continuous Delivery principles.

Implement Agile Methodology

• Implement the Agile process, principles and practices across all departments in the organization, by using techniques that promote a culture of experimentation and innovation.
• Embody the Agile principles and leads by example.
• Establish a Centre of Excellence on Agile/ DevOps practices.
• Establish Agile Technical DevOps training curriculum suitable for the organization.

Requirements

• Degree with minimum of 5 years’ experience of software development in Agile teams exposed to either SCRUM, XP or Kanban methodology.
• Significant delivery experience in both web development and/or mobile system development and testing.
• Strong in coding on a mixture of different programming languages such as Java, JavaScript.
• Strong proponent of clean code principles and software craftsmanship.
• Strong in code branching concepts, and execution for different enterprise adoption scenarios.
• Good exposure to enterprise architectural design standards.
• Familiar with development and deployment onto cloud platform.
• Practical experience in Extreme Programming best practices, SOLID principles and experience in teaching other team members on the usage of these practices.
• High emotional intelligence, and work effectively with product team members.
• Experience in writing Jenkins file and scripting automated tests cases in Gherkin Language.
• Certification in PSD or CSD is a plus.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring that IT solutions (both applications and infrastructure) are developed and designed with security inbuilt.

Key Responsibilities

•Provide security consultancy, technical guidance, expertise, solutioning and education for en-terprise.

•Advise application and infrastructure teams on application and infrastructure security design that is relevant and fit for purpose.

•Align security architecture frameworks and standards with business strategies and functions. Maintain Cyber risk management framework and perform assessment of applications for emerging areas like cloud security, machine learning etc.

•Advise and review application security design to detect potential security issues and for each issue, propose and drive remediation tasks. Develop application security blueprints. Propose and/or develop training courses to advance developers’ security knowledge.

•Perform threat modelling on security critical applications. Keep up to date on emerging secu-rity threats and vulnerabilities on new platforms adopted by the SIA Group. Define scope and review the results of security tests, reviews and audits to ensure security assurance is achieved.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables. This is an individual contributor role. Strong communication skills.

Requirements

•Degree in IT or related fields, with at least 5 years in information security, especially in the application security space.

•Professional security certifications (CISSP, CSSLP, CEH, CCSP etc) preferred.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques. Secure by Design. Secure source code review. Prior experience with any of the following tools: Static Application Security Testing (SAST), Dynamic Application Security (DAST), Software Compo-sition Analysis (SCA).

•Strong understanding of Agile, DevSecOps, OWASP Top 10, and securing cloud technolo-gies. Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities.

•Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc. Any prior vulnerability management experience preferred.

•Strong oral, written, presentation and inter-personal skills.

•Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks. You will help drive cybersecurity and risk management efforts and user awareness and education within the Singapore Airlines Group.

Key Responsibilities include:

• Provide cyber governance and risk management oversight.
• Manage the security policy framework and relevant standards.
• Oversee applicable security, regulatory, privacy, contractual cyber requirements.
• Manage cyber risk analysis and self-assessments program for various information services, systems, processes and recognized industry standards.
• Conduct risk assessments, document results, and propose and track remediation tasks.
• Develop compliance program top routinely assess existing infrastructure, systems, and applications for compliance and vulnerabilities and propose relevant mitigating controls.
• Conduct vulnerability assessments and track remediation status of identified vulnerabilities.
• Identify and assess cyber risks and recommend and drive cyber security solution and initiatives to improve cyber security posture.
• Define controls to meet regulatory, legislative, and industry specific compliance requirements.
• Manage third party cyber risk assessment standards.
• Prepare IT security related KPI reports and management reports for compliance monitoring and reporting.
• Drive the implementation of GRC tool.
• Maintain user cyber awareness and provide security advisory on emerging security threats and vulnerabilities.
• Develop, review and continuously improve IT security training material and conduct user training to improve user awareness and incident response readiness.
• This role may be seconded to any of SIA’s subsidiary group

Requirements

• Degree in IT or related fields, with 4-5 years relevant information security working experience, especially in the application security space.
• Professional security certifications (CISSP, CISA, CEH etc) preferred.
• Experience with Governance, Risk and Compliance (GRC) activities.
• Familiar with PCI, PDPA, GDPR requirements
• Experience in security technologies, practices, application/network/systems architecture and design, tests tools and processes.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Job Description
You will be a member of the Group Information Security Team responsible for initiating, implementing and maintaining security products and solutions to support enterprise security.

Key Responsibilities

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Ensure security systems are utilised to their maximum capabilities.
• Plan, identify, assess, design, operationalise and maintain multiple security related software and/or hardware.
• Recommend and drive cyber security solution and initiatives to improve cyber security of the organisation.
• Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.
• Provide security consultancy, technical guidance, expertise, solutioning and education.
• Advise infrastructure teams on security design that is relevant and fit for purpose.
• Identify and assess cyber risks in the IT infrastructure environment.
• Review firewall requests.
• Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.
• Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables.
• This is an individual contributor role. Deliver tasks with minimal supervision.
• Strong communication skills.

Requirements

• Degree in IT or related field, with at least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ.
• Prior experience in implementing and maintaining any of tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.
• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.
• Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience preferred.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc.
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Job Responsibilities:

• Support daily operations in processing transactions in an accurate and timely manner.
• Investigate and report discrepancies and irregularities arising from transactions and resolve issues.
• Verify counter-party confirmation and send tracer as and when required.
• Prepare MTM reports for customers.
• Perform Cashflow Funding duty.
• Monitor activities offshored.
• Ensure prompt submission of statistical reports to local management, Head Office and MAS.
• Regular update of group procedure manual (BOP) to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations.
• To participate and be familiar with BCP procedures and processes in BCP drills.
• To perform duties assigned by supervisor, Group Head or Management and cover the duties and responsibilities of staff in the event of an emergency/crisis.
• To ensure operations is in accordance with local laws and related overseas laws and regulations, Head Office policies and Branch procedures.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head/Deputy Group Head promptly.

Job Requirements:

• University Graduate and/or at least 2-3 years in FX, Fixed Income, Interest Rate Futures, Money Market, etc processing.
• Proactive and creative
• Proficient in Microsoft Office applications
• Able to work independently and a good team player
• Able to handle BAU pertaining UAT and projects
• Hybrid workstyle but willing to come in to work in office as per staff handbook guideline.

General Description (Job Scope)

• The keeper of all Key performance Indicators or KPIs, scorecard reporting related to the assigned Operations.
• Understand the objective of each parameters, definition, target, calculation, frequency, source, retrieval method.
• Highlight issues of failing Key performance Indicators (KPIs) and trigger correction action with relevant function.
• Collaborate with other departments to adopt digitalization opportunities through designing, developing and implementing applications and workflow platforms for automation.
• Analyse data trends to identify improvement areas, streamline and follow through to implementation.
• Construct value stream mapping and analyse data trends to identify improvement areas, streamline and follow through to implementation.
• This position requires traveling within the Singapore and Malaysia region for up to 75% per month.

Skills Required

• Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Powerapps, VBA) and Analytical tools (e.g. R-programming, Python).
• Proficient in Alteryx, Tableau, Adobe Suite (Acrobat, Illustrator), Oracle SQL Developer.
• Good in using and creating operations dashboards to identify focus areas and drive improvement (e.g. PowerBI).
• Good knowledge in latest automation technologies and implementation. (e.g. RPA, PowerAutomate, Machine Learning).
• Good knowledge in lean six sigma methodology, process mapping and value stream mapping to identify improvement areas.
• Strong presentation skills and able to articulate, communicate and present to multiple stakeholders.
• Fluency in Cantonese is essential for conducting stakeholder presentations.
• Strong problem-solving skills and experience in resolving problems creatively and innovatively.
• Frequently voice out opinions and share best practices to improve team performance.

Experience and Qualification

• Bachelor’s Degree holder in Logistics, Supply Chain, Data Analytics and/or Engineering, preferably with at least two years of working experience.
• Hands on experiences in Python, Robotics Process Automation (RPA), Low-code apps (PowerApps/PowerAutomate) and visualization tools (PowerBI).
• Lean Six Sigma and Business Analytics qualification will have added advantage.
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical and inquisitive.
• Self-starter, resourceful and innovative.
• Adaptable to fast moving working environment.

Job Summary

We are seeking a dynamic Senior Analyst (SAP FICO) who will be responsible for supporting the organization's SAP ERP system, specifically the FICO modules, through close collaboration with business users to deliver solutions and provide operation support.

Mandatory Skill-set

• Degree in Computer Science, Information Technology, Engineering;
• At least 5 years of experience working with SAP, with a minimum of 3 years of experience in SAP FICO feasibility studies and implementations;
• Proficiency in SAP implementation methodologies and hands-on experience with S/4HANA, particularly in FICO. Familiarity with SAP MM and PS modules is a plus;
• Experience and knowledge of working with SAP FICO including General Ledger Accounting, Accounts Receivable, Accounts Payable, Bank Accounting, Asset Accounting, Fund Management, Cost Centre Accounting, Profit Centre Accounting, Workflow and User Exit;
• Good experience with integration with external systems;
• Strong understanding of accounting and finance processes, particularly in power plants or manufacturing environments;
• Proven track record of delivering projects on time and within budget, managing scope, risks, and stakeholder communications effectively;
• Strong in verbal and written communications, analytical and problem solving skills with strong attention to details;
• Good Vendor management, stakeholder communications and management.

Desired Skill-set

• Familiarity with the latest SAP technologies, such as SAP BTP and Fiori apps.
• Practical experience managing procurement, inventory, and logistics in manufacturing or power generation.

Responsibilities

• As an SAP FICO Subject-Matter-Expert (SME) to oversee the functional design review process to provide guidance and recommendations for the S4Hana migration project;
• Conduct thorough business analysis to identify opportunities for process improvement and define business requirements for SAP implementations;
• Collaborate with stakeholders to map business processes, requirements, and use casee;
• Develop the business case, including budget, timeline, resources, vendors, and solutions;
• Perform gap analysis to align business requirements with system functionalities;
• Maintain comprehensive business requirement documents and assist vendors in developing functional specifications;
• Oversee the execution of test plans to ensure implementations meet quality standards and business needs;
• Facilitate user acceptance testing, ensuring timely resolution of any issues;
• Liaise with the technical team to ensure functional requirements are effectively translated into system design;
• Ensure clear alignment between project scope and business objectives, managing any changes effectively.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area