About Our Clients:

• A gobally renowned online institution catering to investors and traders, proficiency spans across various assets and instruments, encompassing stock investing, stock trading, options trading, forex trading, REIT investing, and cryptocurrency.

Job Descriptions:

• Conduct routine research on keywords and competitors to uncover potential gaps and opportunities, and suggest content topics.
• Implement on-page SEO strategies for website pages and blogs to enhance search rankings and increase site traffic.
• Collaborate with an in-house content specialist and seek out writers to develop cornerstone articles, establishing a repository of high-quality content.
• Review and enhance content articles for optimization and accuracy prior to publication.
• Conduct YouTube keyword research and propose ideas for video content. Optimize YouTube video titles, descriptions, captions, and tags.
• Execute link-building and outreach initiatives to enhance website authority and bolster the backlink profile.
• Regularly monitor and report SEO performance metrics utilizing tools such as Google Analytics and Semrush, providing insights and recommendations for enhancement.
• Identify and address technical SEO issues, collaborating with web developers to optimize site performance.
• Stay abreast of the latest updates in search algorithms.

The Successful Applicants:

• Possession of a Bachelor’s degree
• Minimum of 2 years of experience in SEO
• Demonstrated success in ranking keywords on Page 1
• Familiarity with Semrush or equivalent tools
• Proficiency in HubSpot and WordPress CMS
• Competence in using Google Analytics
• Knowledge or interest in the stock market, investing, and trading

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We will reach out for a confidential but casual discussion about this role and let us share more on the exciting career opportunities.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search. You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Tan Chin Yee (Cindy) | EA Personnel No.: R23116373

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.

• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.

• Thorough knowledge of the area of specialization – Cards and Payments

• Ability to understand the bigger picture

• Working knowledge of data and process modelling

• Elicitation and comprehension skills

• Ability to translate high-level requirements into detailed documentation within the organisation’s context.

• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.

• Ability to envision and design end to end business processes keeping an eye on the details.

• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.

• Ability to communicate and clarify requirements with developers.

• Ability to identify and clearly document dependencies.

• Excellent functional / documentation skills.

• Ability to multi-task and perform well under pressure

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments

• Fulfil the role of a subject matter expert in requirement elicitation

• Document requirements, create functional specifications and prepare flowcharts

• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in the Bank to get detailed requirements, and ensure that they are met through proposed solution.

• Analyze and decompose complex requirements ensuring that they follow the Bank’s prescribed format

• Ability to analyze the Bank’s existing systems and highlight areas of improvement

• Enhance opportunities by identifying new software/service to be developed

• Oversee the development of the product as per the specifications

• Validate the functionality of the end product according to the requirement specifications

• Consult Solution Architect or System Analyst for technical requirements.

• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

• Assist on operational impact and ensure affected areas embed in operational readiness plan

Responsibilities

• Analyze and document the business requirements, processes and systems to meet the business model and bridge the gaps
• Liaise with vendors and provide clear requirements and ensure defects are understood and resolved
• Supplement existing test cases for value-added testing
• Work with relevant parties to ensure timely project delivery and address issues
• Ensure compliance with IT security policies and procedures

Requirements

• Diploma/Degree in Computer Science, Information Technology or Finance
• Relevant work experience in Treasury systems
• Experienced in delivering medium to large scale projects in full project lifecycle
• Strong stakeholder and vendor management skills
• Excellent analytical, communication and presentation skills
• Exceptional problem solving capabilities
• Team player with multi-cultural awareness

Purpose and Scope

Responsible in creating & mapping solutions needed for Asset Transformation through digital transformation.

Key Roles and Responsibilities

• Conduct market/ tech analysis on the best available technologies
• Provide subject matter expertise on technology and solution implementation, system setup, data integrity and security
• Review the available technologies and suggest customization to align with business objectives and requirements
• Help organizations implement industry-leading technologies and business optimization solutions for present and future needs
• Coordinate with vendors/ developers to execute asset transformation projects and integrate the new technologies
• Work with stakeholders to understand existing business processes and contribute to new processes and system designs
• Gather and document business requirements, analyze information, and communicate effectively with both business owners and IT teams
• Perform other duties as assigned

Major Challenges

• Coordinating between multiple stakeholders and conflict management

Qualifications & Experience

• Bachelor's Degree in Information System, Computer Science, Computer Engineering, Software Engineering, or other related technical majors
• Good understanding of IT, cloud software, AI, IoT, cybersecurity, and OT
• Minimum 2 years operation experience in asset transformation implementation

Preferred Skills & Characteristics

• Organised, detail oriented and ability to multi task.
• Good team player and able to deliver results within tight deadlines
• Strong interpersonal, communication and presentation skills
• Independent with initiatives, resourceful and positive attitude.
• Possess good leadership skills

Hybrid Work Arrangement

9am - 6pm

Job Description:

• Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders.
• Translates business needs into system/ application requirements and project components to help determine solutions to business problems.
• Assists team members in producing functional requirements for tool development.
• Proactively identifies and manages changes to requirements and identify risks for the company’s clients.
• Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Education and Experience Required

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience
• Minimum of 2 years of related experience in software development project or a Master’s degree and up to two years of experience.

For Interested parties, click the "Apply Now" and send in your resume to <https://go.persolkelly.com/job/apply/2270>.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

You will manage our growing warehouse and corporate technical infrastructure. You also will coordinate, lead, and supervise a team that maintains our network infrastructure, computer equipment, barcode scanners, printers, and other data processing functions. You’ll be responsible for troubleshooting hardware and software issues, both remotely and on-site. As a central member of the corporate infrastructure unit, you will have an essential part in designing and rolling out of any and all technology initiatives company-wide.

Information Systems Manager Job Responsibilities and Duties

• Efficiently creates reports, dashboards, programs, BAMs, and BPMs
• Creates add-on applications to perform small features on top of ERP system
• Installs, documents, and tests software and hardware upgrades
• Supports multiple software and hardware systems throughout the organization
• Offers leadership, coaching, and training to manage staff performance
• Participates in planning and designing appropriate technologies to meet the evolving needs of the business
• Responsible for product development, database administration, and application support to support all users
• Manages all information systems policies and documentation including backup strategies, user training materials, network maps, and security policies
• Makes technology-related recommendations and decisions for hardware and software acquisition

Information Systems Manager Qualifications and Skills

• Bachelor’s degree in computer science, business administration, or related field
• 5-7 years of advanced Universe and Microsoft SQL Server development experience
• Strong background with Avante, Epicor Manfact, or similar ERP system
• 5+ years of experience writing, queries, reports, and screens
• 2+ years of experience providing desktop and application support
• Cisco or CCA certification, or equivalent experience
• Able to work with mathematical concepts such as statistical inference and probability
• Demonstrated ability to achieve individual and team goals

About the Company:

Our client has been in the supply chain business, serving the defence & government sectors, as well as commercial industries. The company offers end-to-end, integrated, and secured logistics services including sourcing and procurement, ordering and inventory control, acceptance and quality control.

Responsibilities:

• Identify and propose solutions to enhance supply chain efficiency by addressing gaps and weaknesses.
• Investigate and resolve data errors causing inventory discrepancies, focusing on root cause analysis and prevention.
• Evaluate and optimize end-to-end operations processes, from order initiation to replenishment.
• Develop and implement supply chain operations for customers, including innovative logistics solutions.
• Recommend and deploy logistics solutions that meet customer needs while monitoring for potential issues and implementing corrective actions.
• Coordinate operational policies, standards, and procedures to ensure consistency.
• Develop incident or crisis management plans to mitigate gaps and ensure business continuity.
• Demonstrate understanding of business concepts, organizational knowledge, and profitability considerations.
• Collaborate with key accounts to identify new business opportunities and strengthen relationships for revenue growth.

Requirements:

• Min possess a Diploma / Degree in Engineering, Supply Chain Management, Business, or any related field.
• Min two years of related experience.
• Preferably experienced with Excel (pivot, vlookup), SAP, and WMS.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Roles & Responsibilities
• The SAP FICO Consultant will play a role in supporting SAP FICO module from incidents to change requests / projects. Prior BPC experience is a plus.
• Subject matter expert for FICO module, with SD/MM integration knowledge preferred.
• Participate in Project Implementation, Change Management and Service Desk function
• Serve as key conduit to logistic personnel for supporting the finance and consolidation processes
• Responsible for designing, developing, configuring, testing, documenting, and deploying FICO functionality
• Liaise with business team to understand direction within their area of responsibility and support business initiatives
• Recognizes impacts of changes and ensures appropriate due diligence is performed before making changes and conduct thorough testing before implementing to avoid rework
• Review and recommend process revisions and improvements based on SAP FICO needs and best practices
• Other duties as assigned
• Requirements
• Bachelor's degree in one of the following: Business, Accounting/Finance, Computer Science, Information Systems, or a related field preferred
• Working knowledge of Finance and Accounting is required
• Minimum of 7 years of FICO experience in a production environment with SAP S4/HANA that include the design and configuration of SAP Finance modules (FI-CO)
• • Minimum 3 full lifecycle implementations, including requirements analysis, design, configuration, testing, training, go live and support
• Possess good working knowledge of SAP ECC-BW/BI integration and some previous working experience on SAP Finance integration with BW/BI Environments ( e.g. SAP BW 7.4/7.5, HANA etc ) is preferred
• SAP SD and MM integration experience
• Implementation experience with BPC 11 is preferred but not essential
• SAP or other ERP project management experience is a significant plus
• International SAP experience is a plus
• Experience communicating technical and business solutions and issues to all levels of individuals, including business and technical stakeholders
• Strong oral and written communication skills. Ability to communicate effectively across a complex and diverse group of stakeholders
• Extensive Finance business process and functional knowledge
• Ability to manage workload and deliverables in a fast-paced environment with competing priorities
• Self-starter with strong sense of urgency and a collaborative approach, able to thrive working with minimal supervision
• Ability to be flexible and work analytically in a problem-solving environment
• Time management skills
• Demonstrated teamwork and collaboration in a professional setting

Responsibilities:
• Monitor and advice on information security issues related to the systems and workflow to ensure the internal security controls are appropriate and operating as intended.
• Coordinate response to information security incidents.
• Develop and publish information security policies, procedures, standards and guidelines based on knowledge of best practices and compliance requirements.
• Assist with data classification assessment and security audits and remediation plans.
• Collaborate with IT management to manage security vulnerabilities.
• Perform network penetration tests, vulnerability assessment scans and risk assessment reviews.
• Develop, coordinate and review server hardening for platforms used within the environment.
• Review of logs pertaining to security of various platforms, namely server events and logs, network logs.
• Create, conduct and maintain user security awareness.
• Conduct security research in keeping abreast of latest security policies.
• Perform other security related duties as assigned.

Requirements:

• Degree in Computer Science/Information Technology or equivalent
• At least 3 years’ experience in IT
• Basic technical knowledge in IT network infrastructure, server platforms (Unix, Windows platform) and desktops (OS X and Windows XP and above)
• Experience in using security tools (Security Endpoint solutions, HP ArcSight, QRadar, Rapid7 Nexpose, Tenable Nessus))
• Certified with one or more of the following: QISP, CISSP, Cybersecurity Nexus, CompTIA Security+

For Interested parties, click the "Apply Now" and send in your resume to <https://go.persolkelly.com/job/apply/4911>.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Ascertain whether the GFCS department has followed Key Risk and Control Self-Assessment (KRCSA) methodology in their control testing
• Perform independent testing to assess if controls are operating as intended.
• Document samples, test steps, results and findings
• Follow up with the department to put up action plan(s) for ineffective controls to ensure that prompt action is taken to prevent or minimize the potential occurrence of risk incidents
• Monitor the progress of action plans and report to BRCM
• Work closely with Country BRCM to roll out independent assurance review, incident escalation reporting, and OR programmes to ensure compliance with the related Group policies.

• Independent Control Testing

- Audit Experience Preferred

IT Business Intelligence Support Analyst/Developer

· Have a degree in Information System, Engineering or related fields.

· Have + experience working in Business Intelligence Applications

· Have 3 years of working experience in related field using MicroStrategy with ETL tools and datawarehouse

· Have 3 years of experience in data preparation, data gateway and data warehousing projects..

· Knowledge in full project life cycle, including prototyping, requirement business gathering and design a plus

· Familiar with SQL a plus

Head of Information Technology

Payar Lebar

Mon to Fri 9am to 6pm

Basic - $6000 - $8000

Responsibilities

• Managing a lean internal IT or IT service delivery team across the pillar of IT Digital/Data Analytics, Cyber Security, Infrastructure on AWS and Azure Cloud and Applications. This includes providing direction, hiring, assigning of work and staff performance appraisal.
• Maintaining organisation’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies
• Recommending information technology strategies, policies, and procedures by evaluating organisation outcomes
• Coordinating, overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Where vendor based solution involvement and/or outsourced approach, arrange due diligence and assessment from technology perspective
• Managing and reporting on allocation of IT budget
• Developing and implementing IT policy and monitoring of MAS regulated act, notices, circulars, and guidelines applicable to technology to mitigate the risks, including maintaining awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company and highlight any potential concerns /risks and proactively share the best risk management practices.

Requirements

• Relevant Degree level qualification or equivalent
• Minimum 8 years of technical and managing experience
• Working experience in a financial services industry and/or operating under strict regulatory constraints
• Strong technical and business acumen with the ability to lead teams with multiple discipline representation
• Strong domain knowledge in customer channels/touch points with experience managing projects related to web portal development, application development, API gateway management, content management systems, chatbots, B2B / B2C integration platforms, RPA and electronic payment gateways, Customer Relationship Management (CRM)
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira/Redmine Software, etc.)
• Knowledge of software programming and development (i.e. coding languages - C++, Java, JavaScript)
• Worked with Automation tools
• Worked with Agile delivery methodologies (i.e Scrum)

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Responsibilities:

• Develop and maintain applications within the finance and tax domain, covering tax compliance, transfer pricing, and tax reclaims.
• Collaborate with business stakeholders to gather and document requirements, translating them into Business Requirements Documents (BRD) or User Stories.
• Analyze business requirements and contribute to the conceptualization of IT solutions, ensuring alignment with business needs.
• Produce Functional Specifications Documents (FSD) and Requirements Traceability Matrix (RTM) during project execution, ensuring clarity and accuracy.
• Validate IT solutions with engineering and architecture teams, and effectively communicate specifications to the project delivery team and stakeholders.
• Present IT solutions to business and IT stakeholders, elucidating how they address business requirements.
• Provide ongoing support to project teams during execution, addressing queries related to requirements and collaborating with business Subject Matter Experts (SMEs) for any necessary revisions.

Requirements:

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• More than 2 years of experience in technology business analysis or software development, preferably in investment or banking industries.
• Strong interpersonal and communication skills, capable of managing the expectations of senior-level stakeholders across various business units.
• Proficient in analytical thinking, problem-solving, and documentation skills, with a mindset and ability to work independently.
• Experience in documenting BRDs, FSDs, use cases, and visual modelling, with knowledge of Agile methodologies and project management.
• Familiarity with ETL processes, SQL, and automation technology and a good understanding of tax and finance business domains.
• Solid grasp of financial applications, UI/UX principles, database design, and software engineering best practices.

• To lead and deliver with consistently good quality Anti Money Laundering (AML) systems enhancements/changes into Production
• To provide reliable and timely Level 3 investigative and fix-it support for all AML systems
• To provide reliable leadership and support during System Integration Testing and UAT phases
• To manage and resolve Audit and Security findings timely
• To identify early and escalate critical delivery show stopper with proper context timely and to propose viable solutions or workarounds where possible
• Perform impact analysis on Change Requests and document proposed solution and estimated required effort
• AML system changes/production fixes Design, Development and Unit Testing
• Review and contribute to test planning for SIT and UAT
• Manage and work with vendor teams to successfully deliver enhancements for AML systems
• Manage and work with stakeholders during all phases of system changes delivery
• Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment
• Setup and maintain application Infrastructure in Unix, Windows and Oracle environment
• Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools
• Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level

Job Requirements:

• AML system enhancements delivery experience in the banking industry
• Hands on experience in design and configurations/development work for AML platforms like Detica, Actimize or Fircosoft
• Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work
• Good system delivery Operational impact awareness
• Strong Oracle SQL and PL/SQL design and development skills
• Working experience with Informatica ETL platform configurations and enhancements delivery
• Technical skills in Java, Unix Shellscripting and DevOps

Job Description

• Participate to the review of KYC files and AML procedures and to the assessment of regulatory issues in terms of AML requirements.
• Contribute to remediation engagements through on-site review of KYC documentation for clients/investors.
• Perform gap analysis and identify AML and/or Compliance/Regulatory issues compared to the laws and regulations in force.
• Acquire strong knowledge of key business processes such as customer/investor account opening, on-going due diligence measures including monitoring of suspicious transactions etc.

Requirements

• Diploma and above with 1-2 years and above working experience in AML/KYC/ compliance.
• Able to work well in a team and fast pace environment
• Good interpersonal and communciation skills
• keen eye for details
• Good working knowledge of trends of the market, anti-money laundering, suspicious transactions, transaction monitoring, etc.

As part of the consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design

You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Educational Requirements

Bachelor of Engineering, Bachelor Of Technology, Bachelor Of Science (Engg),Master Of Comp. Applications, Master Of Technology

Additional Responsibilities:

Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

Good knowledge on software configuration management systems

Awareness of latest technologies and Industry trends

Logical thinking and problem solving skills along with an ability to collaborate

Understanding of the financial processes for various types of projects and the various pricing models available

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Client Interfacing skills

Project and Team management

Technical and Professional Requirements:

6+ years in PEGA PRPC Development

Primary skills: Business Analysis

Desirables: Business Process Management-Pega

Preferred Skills: Business Analyst

Generic Skills: Business Process Management->Pega

Service Line: Enterprise Package Application Services

We are looking to speak with Cyber Security Analysts:

Responsibilities

· Document all interactions accurately for record-keeping and analysis.

· Answer incoming calls to assist with information security inquiries or issues.
Follow established processes and guidelines to handle common issues.

· Collaborate with team members to resolve more complex problems or escalate as necessary.

· Monitor your assigned queues and work cases in an efficient and effective manner

Requirements

· Effective typing skills

· Familiarity with Cyber Security and Information Technology

· Strong problem-solving and critical thinking skills

· Effective communication and interpersonal skills

We regret to inform you that only shortlisted candidates will be notified / contacted.

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

• Writes clearly and articulate technical documentation.
• Experience in development (.NET framework preferred), secure coding, DevSecOps process and support/maintenance of existing system.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding.
• Gather user feedback to update and improve documentation content.
• Maintains document repositories used by project teams and assists with project documentation as needed

PSO Analyst

The role:
Duties include providing support to provide perimeter security infrastructure, which includes firewall, proxy and remote access systems; investigation, documentation and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems; Escalation of issues to, and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams; Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include: Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Checkpoint Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, PaloAlto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary; strong verbal and written skills are also desired.

Special Skills:

Specialists are required to analyze customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.

Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.

Relevant certifications preferred: Checkpoint and Juniper firewalls.

Education Level Required: Bachelor's Degree preferred

Years of Related Experience: 2-5

Business Function

Here at the DBS Transformation Group, we focus on nurturing the culture of the “World’s Best Bank” (Euromoney 2018, 2019 and 2020). Our approach is a combination of both science and art. We immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our innovation pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to making banking joyful (while having lots of fun)!

Responsibilities

• Build and manage reusable data assets to meet business requirements and support data initiatives for Consumer Banking
• Good understanding of basic data categories/sub-categories corresponding to Consumer Banking such as transactions, lifestyle, demographics, digital activity, product holdings etc
• Able to organize and optimize the databases to support and simplify for all key stakeholders
• Support business to uncover insights through deep dive analysis and presenting recommendations via storytelling and visualization to non-analytics audience
• Translate business needs into data and technical requirements for data pipelining and analytical solutioning
• Capable of managing frequent evolving business requirements effectively (i.e. scope management)
• Work closely with data scientists, data translators, data analysts and business stakeholders to define data requirement for any given business use case
• Collaborate with Tech/Platform teams to effectively communicate the requirements and ensure the delivery of the scalable solution to support business

Requirements

• B.Sc./M.Sc./PhD or equivalent degree in computational engineering/Economics/Finance or any relevant field is preferred.
• 10 years of experience in analysis, design, development & maintenance of quality applications in an Big data process by using Hadoop concepts and framework.
• At least 5 years hands on experience in Hadoop and working knowledge of Hive, Spark, Sqoop, database like Teradata/DB2/Oracle, ETL tools, SQL engine Presto, Collibra is must
• Expertise in HDFS architecture, Hadoop framework - Map Reduce, Hive, PIG, Sqoop, Flume & data warehouse concepts is needed
• Minimum of 5 years hands on experience on UNIX Shell Scripting and programming based on Python, PySpark, Spark is needed
• Minimum of 2 years of experience in CI/CD pipelines (Jenkins, GitHub) is must
• Knowledge of SAS, Ability to understand reports from QlikView, ThoughtSpot is needed
• Good understanding of RDBMS principles, Shared nothing, MPP architecture.
• Hands on experience in performance tuning of data jobs, query optimization, file and error-handling, restart mechanism is must
• Good communication skills and should be able to collaborate effectively with team for deliverables

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Company profile:

Our client, a longstanding market leader in precision measuring instruments, is seeking candidates to join their expanding business as Compliance Officers.

Benefits:

- Guaranteed AWS (Annual Wage Supplement)

- Opportunities for career development

- Various Bonus

- Work life Balance

Location: Kallang

Salary: Basic up to $5.7K higher

(Depending on experience)

Working Hours: Office hour

Responsibilities:

- Perform business audits across with internal stakeholders

- Support corrective action / track for any audit point-outs

- Work closely with company's lawyer and assist for legal strategy

- Knowledge of PDPA, NDA, AGM related matters and regulation

- Providing advise services to stakeholders to compliance matters

Requirements:

- Bachelor's degree in business in law or related field

- At least 2 years of relevant experience

Grace Koa

Reg No.: R23115224

EA Licence no.: 21C0845

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

#NEW# Technical Support Analyst - Up to $6,500 - (6 months Maternity Cover)

With a 30-year presence in the Asia Pacific, wour client rapidly grown with key locations and an expanding network. Internationally, they are operate across six continents, focusing on core sectors.

The Technical Support Analyst role involves prompt, customer-focused service, contributing to IT projects and proactive initiatives. The ideal candidate should have strong communication skills and a commitment to customer satisfaction.

Day-to-day Responsibilities:

• Respond to customer incidents and requests through phone, email, or standard methods within agreed SLAs.
• Resolve customer issues by understanding needs, identifying problems, and providing optimal solutions; expedite corrections or adjustments and follow up to ensure resolution.
• Strive to resolve customer requests on the first contact; identify training opportunities.
• Maintain records of customer interactions in the ticketing system, following communication procedures, guidelines, and policies.
• Provide on-site and remote service using control and administration tools.
• Create and update knowledge articles.
• Manage end-user assets, including setup, configuration, collection, and wiping; ensure asset tracking systems are updated.
• Install pre-packaged software on user-end devices.
• Create, update, and delete user accounts in active directory and supported applications.
• Assist with audio-visual conferencing setup, scheduling, and support.
• Conduct software and/or hardware testing.
• Respond to security incidents, perform initial investigation, and take remediation actions.
• Assist with event monitoring, diagnosis, and response.
• Respond to major incidents: categorize incidents, send notifications, troubleshoot hardware, software, and networks, escalate as needed, contribute to remediation efforts, and participate in after-action analysis.
• Perform basic system management and operational tasks.
• Assist with office move technology logistics.
• Support project delivery.
• Handle ad-hoc tasks assigned by the Manager.

Best Practice / Process Support:

• Collaborate with other teams within the Technology Services Department when necessary to achieve call resolution. The Customer Support Team must provide detailed and precise information on these occasions to enable those teams to ensure a prompt resolution.
• Work with other individuals within the IT Support team to ensure all customer requirements are supported to a high and consistent standard on a daily basis. Ensure effective feedback is communicated to the relevant parties.

Required Qualifications and Skills:

• Diploma or degree educated
• Minimum of 3-5 years of experience in a similar role
• Experience in a professional services or law firm environment is advantageous
• Strong IT skills with a high level of competency in the use of Office 365 and a good understanding of AD, AAD, Exchange
• Document Management ,eg iManage
• Case Management, eg MatterSphere, Visualfiles, Axxia, Prolaw
• Dictation, eg Bighand
• Time Recording, eg Intapp Time
• Enterprise Apps, egElite 3E, HRIS, Interaction
• Intranet, eg SharePoint, Jive
• Microsoft Exchange, Microsoft Office, Active Directory, Vmware, VPN
• Desktop imaging, End user hardware & peripherals, Printers etc.
• Capable of working independently and collaboratively as a team member
• Proactive approach in identifying work to be done
• Excellent organizational skills with acute attention to detail
• Good communication skills and the ability to manage expectations

For more information, please contact [email protected]