• To lead and deliver with consistently good quality Anti Money Laundering (AML) systems enhancements/changes into Production
• To provide reliable and timely Level 3 investigative and fix-it support for all AML systems
• To provide reliable leadership and support during System Integration Testing and UAT phases
• To manage and resolve Audit and Security findings timely
• To identify early and escalate critical delivery show stopper with proper context timely and to propose viable solutions or workarounds where possible
• Perform impact analysis on Change Requests and document proposed solution and estimated required effort
• AML system changes/production fixes Design, Development and Unit Testing
• Review and contribute to test planning for SIT and UAT
• Manage and work with vendor teams to successfully deliver enhancements for AML systems
• Manage and work with stakeholders during all phases of system changes delivery
• Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment
• Setup and maintain application Infrastructure in Unix, Windows and Oracle environment
• Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools
• Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level

Job Requirements:

• AML system enhancements delivery experience in the banking industry
• Hands on experience in design and configurations/development work for AML platforms like Detica, Actimize or Fircosoft
• Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work
• Good system delivery Operational impact awareness
• Strong Oracle SQL and PL/SQL design and development skills
• Working experience with Informatica ETL platform configurations and enhancements delivery
• Technical skills in Java, Unix Shellscripting and DevOps

Job Description

• Participate to the review of KYC files and AML procedures and to the assessment of regulatory issues in terms of AML requirements.
• Contribute to remediation engagements through on-site review of KYC documentation for clients/investors.
• Perform gap analysis and identify AML and/or Compliance/Regulatory issues compared to the laws and regulations in force.
• Acquire strong knowledge of key business processes such as customer/investor account opening, on-going due diligence measures including monitoring of suspicious transactions etc.

Requirements

• Diploma and above with 1-2 years and above working experience in AML/KYC/ compliance.
• Able to work well in a team and fast pace environment
• Good interpersonal and communciation skills
• keen eye for details
• Good working knowledge of trends of the market, anti-money laundering, suspicious transactions, transaction monitoring, etc.

As part of the consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design

You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Educational Requirements

Bachelor of Engineering, Bachelor Of Technology, Bachelor Of Science (Engg),Master Of Comp. Applications, Master Of Technology

Additional Responsibilities:

Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

Good knowledge on software configuration management systems

Awareness of latest technologies and Industry trends

Logical thinking and problem solving skills along with an ability to collaborate

Understanding of the financial processes for various types of projects and the various pricing models available

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Client Interfacing skills

Project and Team management

Technical and Professional Requirements:

6+ years in PEGA PRPC Development

Primary skills: Business Analysis

Desirables: Business Process Management-Pega

Preferred Skills: Business Analyst

Generic Skills: Business Process Management->Pega

Service Line: Enterprise Package Application Services

We are looking to speak with Cyber Security Analysts:

Responsibilities

· Document all interactions accurately for record-keeping and analysis.

· Answer incoming calls to assist with information security inquiries or issues.
Follow established processes and guidelines to handle common issues.

· Collaborate with team members to resolve more complex problems or escalate as necessary.

· Monitor your assigned queues and work cases in an efficient and effective manner

Requirements

· Effective typing skills

· Familiarity with Cyber Security and Information Technology

· Strong problem-solving and critical thinking skills

· Effective communication and interpersonal skills

We regret to inform you that only shortlisted candidates will be notified / contacted.

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

• Writes clearly and articulate technical documentation.
• Experience in development (.NET framework preferred), secure coding, DevSecOps process and support/maintenance of existing system.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding.
• Gather user feedback to update and improve documentation content.
• Maintains document repositories used by project teams and assists with project documentation as needed

PSO Analyst

The role:
Duties include providing support to provide perimeter security infrastructure, which includes firewall, proxy and remote access systems; investigation, documentation and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems; Escalation of issues to, and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams; Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include: Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Checkpoint Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, PaloAlto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary; strong verbal and written skills are also desired.

Special Skills:

Specialists are required to analyze customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.

Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.

Relevant certifications preferred: Checkpoint and Juniper firewalls.

Education Level Required: Bachelor's Degree preferred

Years of Related Experience: 2-5

Business Function

Here at the DBS Transformation Group, we focus on nurturing the culture of the “World’s Best Bank” (Euromoney 2018, 2019 and 2020). Our approach is a combination of both science and art. We immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our innovation pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to making banking joyful (while having lots of fun)!

Responsibilities

• Build and manage reusable data assets to meet business requirements and support data initiatives for Consumer Banking
• Good understanding of basic data categories/sub-categories corresponding to Consumer Banking such as transactions, lifestyle, demographics, digital activity, product holdings etc
• Able to organize and optimize the databases to support and simplify for all key stakeholders
• Support business to uncover insights through deep dive analysis and presenting recommendations via storytelling and visualization to non-analytics audience
• Translate business needs into data and technical requirements for data pipelining and analytical solutioning
• Capable of managing frequent evolving business requirements effectively (i.e. scope management)
• Work closely with data scientists, data translators, data analysts and business stakeholders to define data requirement for any given business use case
• Collaborate with Tech/Platform teams to effectively communicate the requirements and ensure the delivery of the scalable solution to support business

Requirements

• B.Sc./M.Sc./PhD or equivalent degree in computational engineering/Economics/Finance or any relevant field is preferred.
• 10 years of experience in analysis, design, development & maintenance of quality applications in an Big data process by using Hadoop concepts and framework.
• At least 5 years hands on experience in Hadoop and working knowledge of Hive, Spark, Sqoop, database like Teradata/DB2/Oracle, ETL tools, SQL engine Presto, Collibra is must
• Expertise in HDFS architecture, Hadoop framework - Map Reduce, Hive, PIG, Sqoop, Flume & data warehouse concepts is needed
• Minimum of 5 years hands on experience on UNIX Shell Scripting and programming based on Python, PySpark, Spark is needed
• Minimum of 2 years of experience in CI/CD pipelines (Jenkins, GitHub) is must
• Knowledge of SAS, Ability to understand reports from QlikView, ThoughtSpot is needed
• Good understanding of RDBMS principles, Shared nothing, MPP architecture.
• Hands on experience in performance tuning of data jobs, query optimization, file and error-handling, restart mechanism is must
• Good communication skills and should be able to collaborate effectively with team for deliverables

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Company profile:

Our client, a longstanding market leader in precision measuring instruments, is seeking candidates to join their expanding business as Compliance Officers.

Benefits:

- Guaranteed AWS (Annual Wage Supplement)

- Opportunities for career development

- Various Bonus

- Work life Balance

Location: Kallang

Salary: Basic up to $5.7K higher

(Depending on experience)

Working Hours: Office hour

Responsibilities:

- Perform business audits across with internal stakeholders

- Support corrective action / track for any audit point-outs

- Work closely with company's lawyer and assist for legal strategy

- Knowledge of PDPA, NDA, AGM related matters and regulation

- Providing advise services to stakeholders to compliance matters

Requirements:

- Bachelor's degree in business in law or related field

- At least 2 years of relevant experience

Grace Koa

Reg No.: R23115224

EA Licence no.: 21C0845

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

#NEW# Technical Support Analyst - Up to $6,500 - (6 months Maternity Cover)

With a 30-year presence in the Asia Pacific, wour client rapidly grown with key locations and an expanding network. Internationally, they are operate across six continents, focusing on core sectors.

The Technical Support Analyst role involves prompt, customer-focused service, contributing to IT projects and proactive initiatives. The ideal candidate should have strong communication skills and a commitment to customer satisfaction.

Day-to-day Responsibilities:

• Respond to customer incidents and requests through phone, email, or standard methods within agreed SLAs.
• Resolve customer issues by understanding needs, identifying problems, and providing optimal solutions; expedite corrections or adjustments and follow up to ensure resolution.
• Strive to resolve customer requests on the first contact; identify training opportunities.
• Maintain records of customer interactions in the ticketing system, following communication procedures, guidelines, and policies.
• Provide on-site and remote service using control and administration tools.
• Create and update knowledge articles.
• Manage end-user assets, including setup, configuration, collection, and wiping; ensure asset tracking systems are updated.
• Install pre-packaged software on user-end devices.
• Create, update, and delete user accounts in active directory and supported applications.
• Assist with audio-visual conferencing setup, scheduling, and support.
• Conduct software and/or hardware testing.
• Respond to security incidents, perform initial investigation, and take remediation actions.
• Assist with event monitoring, diagnosis, and response.
• Respond to major incidents: categorize incidents, send notifications, troubleshoot hardware, software, and networks, escalate as needed, contribute to remediation efforts, and participate in after-action analysis.
• Perform basic system management and operational tasks.
• Assist with office move technology logistics.
• Support project delivery.
• Handle ad-hoc tasks assigned by the Manager.

Best Practice / Process Support:

• Collaborate with other teams within the Technology Services Department when necessary to achieve call resolution. The Customer Support Team must provide detailed and precise information on these occasions to enable those teams to ensure a prompt resolution.
• Work with other individuals within the IT Support team to ensure all customer requirements are supported to a high and consistent standard on a daily basis. Ensure effective feedback is communicated to the relevant parties.

Required Qualifications and Skills:

• Diploma or degree educated
• Minimum of 3-5 years of experience in a similar role
• Experience in a professional services or law firm environment is advantageous
• Strong IT skills with a high level of competency in the use of Office 365 and a good understanding of AD, AAD, Exchange
• Document Management ,eg iManage
• Case Management, eg MatterSphere, Visualfiles, Axxia, Prolaw
• Dictation, eg Bighand
• Time Recording, eg Intapp Time
• Enterprise Apps, egElite 3E, HRIS, Interaction
• Intranet, eg SharePoint, Jive
• Microsoft Exchange, Microsoft Office, Active Directory, Vmware, VPN
• Desktop imaging, End user hardware & peripherals, Printers etc.
• Capable of working independently and collaboratively as a team member
• Proactive approach in identifying work to be done
• Excellent organizational skills with acute attention to detail
• Good communication skills and the ability to manage expectations

For more information, please contact [email protected]

1.Ensuring all operations are carried on in an appropriate, cost-effective way
2.Improving operational management systems, processes and best practices
3.Helping the organization’s processes remain legally compliant

• Project Description:Our Customer is a Leading bank headquartered in Singapore implementing a front to back integrated platform for straight through processing and risk management.
  This is a multi-year initiative where different projects run in concurrence across streams including: new product initiatives, new entity roll-outs and regulatory compliances.
  The project you will be working on is a multi-year initiative looking to implement market-risk FRTB IMA for the customer by 2025.
  This project is a great opportunity for the successful candidate to gain or extend in-depth knowledge on FRTB IMA.
• Responsibilities:Selected candidate will be responsible for
  • The set up and maintaining of DevOps tools and delivery pipelines for Murex Treasury System and Cloud and handling of other systems which are in the pipelines.
  This could be for projects, change requests, and L3 production fixes, supporting throughout the software development lifecycle, from analysis and design to development, implementation, testing and support.
  • Monthly Change Management Cycle releases
  • Deployment of hot fixes and urgent/regulatory changes
  • Quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools
• Mandatory Skills Description:• 6+ years experiences in DevOps role.
  • Devops MLOP (Machine Learning Operation)
  • Very good understanding of Infra components: UNIX/Linux, Network, Storage, Database
  • Experience in Jenkins pipeline
  • Good knowledge of scripting: Shell, Python, Chef/Ansible
  • Good analytical and troubleshooting skills
  • Experience with DevOps (with Apps Hosted on Openshift) are desired.
  • Agile Practices, Release Management, Server Setup and Maintenance
• Nice-to-Have Skills:• Murex/Cloud optional combination would be good to have as well

• Map out driving routes ahead of time to determine the most expedient trip
• · Pick up clients from the place and at the time they’ve requested
• · Collect payments and issue receipts
• · Assist clients with loading and unloading their luggage
• · Listen to traffic and weather reports to stay up-to-date on road conditions

As a System Analyst, you need to:

• Understand HDB’s business processes and work with users to design and develop an end-to-end solution. • Provide advice and assistance to business users in the effective use of application system and information technology. • Manage the development of the application system and ensure the project is implemented within budget and according to schedule. • Design solutions that are of quality and functional to ensure a good user experience. • Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment. • Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture. • Produce technical documentation for application systems. EXPERIENCE AND SKILLS NEEDED As a System Analyst, you need: • Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc. • Experience in Project Management and is able to manage user expectation and deliver within project timeline • Experience/knowledge in Scrum /DevOps concepts. • Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc. • Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc. • To have a keen interesting in IT / programming / system designs. • Good understanding of SDLC.

As a System Analyst, you need to:

• Understand HDB’s business processes and work with users to design and develop an end-to-end solution. • Provide advice and assistance to business users in the effective use of application system and information technology. • Manage the development of the application system and ensure the project is implemented within budget and according to schedule. • Design solutions that are of quality and functional to ensure a good user experience. • Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment. • Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture. • Produce technical documentation for application systems. EXPERIENCE AND SKILLS NEEDED As a System Analyst, you need: • Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc. • Experience in Project Management and is able to manage user expectation and deliver within project timeline • Experience/knowledge in Scrum /DevOps concepts. • Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc. • Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc. • To have a keen interesting in IT / programming / system designs. • Good understanding of SDLC.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Our client, a top global trading firm, is looking for a Finance Analyst to join the regional team in Singapore.

Job Responsibilities:

• Vigilantly managing income statement and balance sheet accounting, with meticulous attention to control and integrity.
• Executing the month-end close process for APAC entities.
• Conducting thorough analysis of trial balances and ledger accounts, incorporating variance and trend analysis alongside insightful commentaries.
• Coordinating with external service providers to ensure the timely and quality delivery of tasks and reports.
• Facilitating communication with external auditors for both annual and interim audits, as well as preparing statutory financial statements under sFRS and Indian GAAP.
• Handling the accounting and reconciliation of GST and other tax liabilities.
• Leveraging Kyriba to optimize and execute treasury operations.
• Fulfilling Accounts Payable functions for APAC, and providing AP cover for other regions as needed.

Job Requirements:

• A solid 2-4 years of relevant work experience.
• Proficiency in Python coding with an eagerness to further refine coding skills (Python and GO).
• Advanced proficiency in Excel and familiarity with SQL.
• Commitment to ongoing studies or partial qualification in accounting (ACCA, ACA).
• Demonstrated academic excellence, including a degree from a leading university showcasing analytical thinking and technological proficiency.
• Fundamental grasp of accounting concepts (IFRS/sFRS).
• Inclination towards challenging and refining processes, with a keen eye for automation opportunities.
• Meticulous attention to detail and a strong focus on maintaining control.
• Exceptional work ethic, capable of thriving in a dynamic and high-pressure environment.
• Excellent communication and organizational skills.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).

[Order Number: 488858]

• International exposure within the energy trading field
• Comfortable to cover settlements of other region outside of normal business hours when required
• System training is provided
• Great employee benefits

Responsibilities

• Manage the end-to-end process of invoice creation, distribution, reconciliation, and settlement for Coal, LNG, and Freight trading activities (Accounts Payable/Receivable).
• Proactively and promptly resolve discrepancies in invoice reconciliation.
• Take responsibility for ensuring the timely collection of cash and generating aging reports.
• Collaborate with the operations team to clear overdue items in both Accounts Payable and Accounts Receivable, as well as non-allocated cash.
• Identify, recommend, and implement process improvements related to settlements processes.
• Keep Settlements team Standard Operating Procedure (SOP) documentation updated.
• Ensure trading standards are in compliance with regulatory requirements.
• Verify and ensure the correct tax treatment of invoices.

Requirements

• Possess minimum 2 years of Settlements experience preferably in the Commodity Industry
• At least a Diploma in Accounting or equivalent professional degree
• Proficient in Microsoft Office suite
• Candidates with knowledge of IMOS, Horizon and SUN system will have an added advantage

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

We are looking for Cyber Security Analyst on a 12 months extendable contract basis.

As a Cyber Security Analyst, you will play a crucial role in ensuring the security and integrity of our organizations digital assets. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation or escalation.

This position provides an opportunity for learning and growth in the ever-evolving field of cybersecurity. If you are passionate about safeguarding digital environments and eager to build a career in cybersecurity, we invite you to join our team.

Key Responsibilities:

• Answer incoming calls to assist with information security inquiries or issues.
• Document all interactions accurately for record-keeping and analysis.
• Follow established processes and guidelines to handle common issues.
• Collaborate with team members to resolve more complex problems or escalate as necessary.
• Monitor your assigned queues and work cases in an efficient and effective manner

Qualifications:

• Effective typing skills
• Familiarity with Cyber Security and Information Technology
• Strong problem-solving and critical thinking skills
• Effective communication and interpersonal skills
• Diploma or Degree in Cyber Security or IT related fields

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Singapore Pte Ltd

• Map out driving routes ahead of time to determine the most expedient trip
• · Pick up clients from the place and at the time they’ve requested
• · Collect payments and issue receipts
• · Assist clients with loading and unloading their luggage
• · Listen to traffic and weather reports to stay up-to-date on road conditions

About the Client

Our client is a reputed bank

Responsibilities

• Own functional Market Data requirements & analysis for Market Risk (VaR, ES) projects and risk regulatory initiatives
• Plan & collaborate across different application/infra teams to manage functional dependencies of the solution
• Collaborate with business stakeholders Market Risk Business, technology team to help finalise requirements and deliver solution.
• Assist with completion of System Integration Testing (SIT), User Acceptance Testing (UAT), application performance testing.
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Skills/Requirement

· Strong experience in Market data, Market Risk

· Manage end to end functional knowledge and business analysis skills on all key market data modules like Data Sourcing from various market data vendors, Backfilling, Calibration & Historical Scenarios.

· With direct experiences in Historical Market Data Domain to cater to Market Risk requirements for data sourcing from various market data vendors backfilling, calibration, proxy & historical scenarios generation for VaR & ES.

· More than 10 years (for L4) track record in analysing requirements and tracking delivery of global/regional IT capabilities for a bank or multi-national/regional company

· Good to have some scripting/coding capabilities in either one or more of the following skills: Windows batch/Unix shell scripting, java script, SQL, PL-SQL, vendor proprietary language etc.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Responsibilities:

• Understand client’s request and demand
• Design, test and develop localization and customization ERP/ Cloud solution along with the team.
• Establish and oversee development assets and timelines, such as setting up the system as well as integration assessment.
• Perform review and testing of integration on deliverables before handing them to the users for UAT.
• Investigate all noted errors and carry out amendments and testing to ensure that the system functions properly and effectively.
• Fix and solve technical issues during project delivery.
• Create documents for design, technical requirements, process documentation, system installation documents, ERP integration systems and so on.
• Provide technical pre-sales support.

Requirements:

• Bachelor of Information Technology, Engineering or equivalent
• At least 2 - 3 years of system implementation experience with business applications and cloud-based services
• Knowledge of ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Info:

• Basic up to $4500 + Performance Bonus
• Monday to Friday
• 9.30am to 6.30pm
• The office is located in Chinatown
• Our client is the largest training & education company in Singapore

Job Responsibilities:

• Conduct routine keyword and competitor research to uncover gaps and opportunities, suggesting relevant content topics.
• Implement on-page SEO strategies for website pages and blog posts to enhance search rankings and increase site traffic.
• Collaborate with an in-house content specialist and locate writers to develop pillar articles, establishing a repository of high-quality content.
• Review and optimize content articles before publication, ensuring accuracy and effectiveness.
• Conduct YouTube keyword research and propose video content ideas, optimizing video titles, descriptions, captions, and tags.
• Engage in link-building and outreach initiatives to enhance website authority and backlink profile.
• Regularly monitor and report SEO performance metrics using tools like Google Analytics and Semrush, offering insights and recommendations for improvement.
• Identify technical SEO issues and collaborate with web developers to optimize site performance.
• Stay updated on the latest search algorithm developments.

Job Requirements:

• Bachelor’s degree
• Minimum 2 years of SEO work experience
• Proven track record of ranking keywords on Page 1
• Experience in Semrush or equivalent tool
• Experience in HubSpot and WordPress CMS
• Google Analytics
• Knowledge or interest in the stock market, investing & trading

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.