Summary

The Regional Director Security Operations (RDSO) is responsible for leading a multi-disciplinary team that executes a global security operations program for a multi-national IT organization. Services provided include security operations, safety, budget and financial execution, logistics, and employee recruitment, onboarding and training. The security operations program is comprised of regional security man-guarding functions, a security operations center, development and management of security operations metrics, branch liaison, personnel management and driving key security operations projects and initiatives for datacenters on a multi $100M global Client account. Direct reports may include field based Regional Security Managers, as well as shared services/program management resources to include Regional Operations Coordinator, Security Design PMOs and other Security Operations personnel. The RDSO is accountable for datacenter security operations service delivery, enhancing safety culture, driving innovation and process change across the program and staff engagement and development. The RDSO is expected to advance operational security and business relevancy while collaborating with the client, fellow RDSOs, Securitas business divisions, associate contractors, global business partners, and other supporting teams. This position reports directly to the Global Director of Operations.

Essential Functions

1. Strategically aligns a multi-disciplinary team into a singular, cohesive group; prioritized to meet the client’s data center security operations requirements.
2. Anticipates, develops, drives, and operationalizes the business’ most strategic priorities to meet service requirements, exceed quality targets and optimize field security operations effectiveness.
3. Acts as a trusted advisor to the Global Director of Operations and Client directors while also facilitating a healthy rhythm of team and business operations forums.
4. Proactively manages the region’s multi-disciplinary team to effectively execute and communicate (inward and outward) the security operations scope, strategic goals and deliverables.
5. Create strong internal and external networks, ensuring alignment between the regional operations teams, the shared services platform, and the Client.
6. Nurture Client relationships and internal relationships across all pillars.
7. Ensures the multi-disciplinary regional team is functioning effectively and efficiently, with security operation non- negotiables, process enhancement and scalability at the forefront of decision-making.
8. Holds team members accountable for their commitments, removes roadblocks to their work, and leverages organizational resources to improve delivery.
9. Provides regular reports that communicate team performance, project delivery, progress to milestones, and impacts to service delivery, meeting required client SLAs and KPIs.
10. Acts as the Datacenter subject matter expert on Operations Standard Operating Procedures (SOP); evaluates effectiveness and adherence to the Operations SOP and provides recommendations for improvement.
11. Actively seeks and creates opportunities for collaboration across customers, partners, and internal groups to drive long- term solutions.
12. Leads program-wide projects and initiatives that encourage process improvement and innovation and the use of tools that support the program across teams.
13. Drives an effective and holistic approach to project completion and consistent communication and messaging.
14. Facilitates teamutilization of data analytics; leads development and execution of strategic, analytical frameworks and high- quality complex models and forecasts to guide operational decisions.
15. Create and deliver executive level presentations and dashboards on business strategy, insights, and execution to client senior management.

Performs additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum Hiring Standards

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must hold or be able to obtain a valid driver’s license or equivalent.
• Must have the legal right to work in the country where the position is located.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience

• Bachelor’s degree in business, management or related field and 10-15 years of progressive management roles in physical security, contract security, or account management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• 3-5 years of experience in a director level position.
• Datacenter experience a plus.

Special Requirements

• Able to travel (international or domestic, as required) approximately 25% of the time or more, occasionally with limited notice.
• Able to work evening or weekend hours when required, such as during an emergency event or crisis.

Competencies

• Ability to influence without authority and identify shared goals to achieve business objectives.
• Ability to provide positive direction and motivate performance.
• Ability to build relationships quickly and work collaboratively across multiple teams.
• Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others.
• Experience communicating with the C-Level employee down to the entry-level employee
• Able to conduct presentations and facilitate group meetings, both in person and online.
• Ability to track and maintain scheduled assignments.
• Ability to maintain professional composure when dealing with unusual and stressful circumstances.
• Knowledge of business operations management and human resources administration.
• Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner.
• Strong customer service and service delivery orientation.
• Ability to adapt to change in the external environment and organization.
• Ability to multi-task and complete assignments concurrently in a fast-paced environment.
• Experience communicating and presenting to an executive level audience.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures.

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, it requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Required ability to manage multiple tasks concurrently.
• Computer usage, which may include prolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.

• Monthly Salary: $2,000
• Working Location: Tanjong Pagar
• Working Days & Hours: 4 Days (7-7 AM & PM Rotating)

Responsibilities:

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Requirements:

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Security Officer

· Work Week & Shift: 5-6 days per week, rotating shift

· Location: Changi Airport Terminals

Job Responsibilities:

The security officer will be responsible for monitoring and managing security procedures, responding to incidents, and maintaining a secure environment across various operational areas, including airport facilities.

· Monitor CCTV systems and other surveillance equipment

· Conduct routine patrols of the premises

· Operate screening equipment such as X-ray machines and metal detectors to inspect baggage for prohibited items

· Screen personnel for potential security risks

· Any other duties as assigned

Requirements:

· Valid PLRD Security license

· Good command of written and spoken English

· Normal colour vision due to work purpose

· Independent and able to multi-task

· Comfortable working shift

Remuneration

· Basic $2650

· Entitled to OT pay

· Staff transport will be provided for candidates working between midnight and 6am

Benefits:

· Entitled to AWS

· Entitled to Performance Bonus

· Entitled to Joining Bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23116931 (Zahra A. Higgins)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

[Job ID: 765937]
Role Objectives:

• The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.
• The role is not limited to security support but includes account management and technical support for clients and vendors.
• With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Responsibilities :

• Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)
• Guide IT managers of the group companies per the headquarters' directive.
• Effectively manage and analyze system logs on an ongoing basis.
• Remain updated about the latest security vulnerabilities and take immediate action if necessary.
• Collaborate with internal and external parties to ensure secure, smooth operations.
• Handle client inquiries about our proprietary applications.
• Automate redundant tasks using programming language skills.
• Regularly monitor and maintain system metrics dashboard and alerts.
• Educate colleagues and enhance company documentation about our IT infrastructure.
• Collaborate closely with the Tech department at Japan HQ.
• Any other ad-hoc duties assigned

Requirements:

• At least 5 years of extensive experience in IT-related fields.
• Proficient reading and writing skills in Japanese for liaising with Japanese speaking counterparts.
• Exceptionally good communication and interpersonal skills.
• Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.
• Strong ability to configure SIEM and Power BI tools.
• In-depth familiarization with account management and data security.
• Experience in creating, monitoring and responding to security events.
• Proficiency in additional languages such as Chinese, Malay, or Thai for liaising with Chinese/Malay/Thai speaking counterparts.
• Proven experience with Cyber Incident Response Plan (CIRP).
• Expertise in vulnerability management, penetration testing, and implementing security incident response processes.
• Extensive experience in developing, implementing, and maintaining security policies.
• Knowledge of network security design and implementation.
• Experience in using vulnerability scanning tools and security tools.
• Proven record of enhancing cloud security through policy implementation and monitoring.
• Experience in promoting social engineering and phishing countermeasures.
• Ability to provide in-house security training.

Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.

If you are interested, please feel free to contact me at
[email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Responsibilities:

• Enforces company rules and regulation and requirements of the Port Facility Security Plan
• Drafts and maintains company procedures and risk assessment, ensuring company procedures, risk assessments and instructions are followed and updated when necessary
• Oversees and troubleshoots Security systems under the security department such as CCTV system, access control gantries, barriers, etc
• Retrieves and stores CCTV footages required for investigation cases
• Maintains inventory of Security IT/OT devices and the status of each device
• Oversees the repairs and maintenance of Security IT/OT devices. This includes discussing with network and IT teams on activities that may affect regular security operations and coordinating steps to resolve vulnerability issues such as patch updates and others.
• Logs, reports and addresses Security IT/OT hardware and software faults to the correct party and follow up on each case under the issue has been resolved
• Assists Security Manager to review and update technology data risk assessment
• Collates and organizes information collated from Security Department Records such as Security Daily Reports, Cases Statistics, Patrol Findings & Detection Records, Leading & Lagging Statistics, Visitor Entry/Exit Logs, Outward Permit Records, etc.
• Develops and manages databases of Security related information
• Identifies and interprets trends or patterns that could lead to potential security exploits through data analysis
• Creates management dashboards to assist in tracking of departmental activity progress and quick generation of reports
• Performs other assignments as assigned by Security Manager

Requirements:

• 3 years of relevant working experience performing technology-related work
• Familiar with Microsoft Office suite of applications such as Word, Excel, PowerPoint, Forms, Power Automate, PowerApps, etc
• Good technical knowledge of computers, access control systems & devices, CCTV hardware and software and other common security, IT and OT equipment
• Has experience managing security IT/OT systems such as CCTV hardware / software, access control, biometric or card door and gantry systems, cark park barrier systems, Patrol Clocking devices, etc
• Self-motivated and able to work with minimal supervision
• Physically fit to perform checks and inspection on tools, equipment and systems in yard operational areas, building and perimeter
• Able to single handedly resolve and converse with relevant IT departments or suppliers on physical security system issues

Our Addresses and Working Hours:

Seatrium Limited

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Hybrid working arrangement

• Can choose to go office or work from home
• To attend occasional meetings held in office

Main tasks

• Maintain timely deliverable and accuracy of all critical business reporting and dashboards.
• Collaborate with the different business departments to understand analytical needs and translate them into data requirements with clearly defined data metrics and definitions.
• Coordinate and work with analytics team to optimize the data flow and automate various data sources.
• Day-to-day interaction with dashboard, CRM, and other database on data investigation to track performance of specific business needs.
• Create value for RMS APAC by translating all the data insights to help in making informed marketing, sales, and business strategies.
• Work with local and global analytics teams to drive digital transformation, training, and adoption of solutions.
• Work closely with management to prioritize and do insights generation using data mining and other data manipulation skills.
• Lead ad hoc projects to optimize processes and/or improve the quality of the database.

Skills

• Strong analytical skills, capable of using data analytics to drive business insights and execution
• Experience in solving the business problems by analytical method (modelling, visualization, graph analysis)
• Experience with data visualization tools (Power BI, Tableau, or similar BI reporting platform)
• Knowledge of Salesforce, CRM, Python would be advantageous
• Excellent knowledge of Microsoft Office suite, especially in PowerPoint & Excel
• Strong communication skill
• Team player with strong interpersonal skills and ability to collaborate with multiple stakeholders
• Must be comfortable in a fast-paced, dynamic, and rapidly changing environment while working under pressure and tight date-lines

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible.

The QC Analyst is responsible to execute testing, sampling and inspection procedures on raw materials, equipment, in-process materials, and/or finished products to ensure that product specifications and company and regulatory requirements are met.

This position is part of the Quality Control Department reporting to the QC Manager and will be located in Benoi, Singapore.

In this role, you will have the opportunity to:

• Carry out day-to-day testing including preparation of standards and samples and escalating the failed and risky products.
• Support plant initiatives on PSP, 5S, ESH, Engagement and Kaizen.
• Support to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

The essential requirements of the job include:

• Minimum ITE/ Higher Nitec/ Diploma in related Science.
• Ability to read/write in English.
• Computer skills – Excel, Word, Typing and Data entry skills.
• Working in 12 hours shift in a cleanroom environment with the gowning procedure.

It would be a plus if you also possess previous experience in:

• Exposure experience to ICP-MS / GC-MS / Liquid Particle Counter/ TOC.
• Good understanding of GMP, GDP, GLP and Quality parameters in QC operations.

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

The firm is seeking a bright, highly motivated and driven Analyst with an excellent academic background and preferably, previous experience in the real estate sector.

The Company

The company is a well-established real estate private equity platform based in Singapore which has real estate products and funds on both ends of the risk-return spectrum. Its investment mandate is Pan Asian, agnostic across asset classes, and has been operating in the region for more than 18 years. The company is privately-owned, employee-focussed, and provides excellent incentives and growth opportunities for highly motivated professionals.

What will you do?

This is an all-encompassing role whereby you will be part of the team assisting in investment underwriting, asset management and portfolio management as below:

• Participate and assist in the underwriting and due diligence of new investments;
• Prepare Investment Committee memorandums and other related presentations to the senior management;
• Interact regularly with the local asset managers across the region to monitor the performance of the investment;
• Develop and maintain financial models that will be used to formulate asset management plans, including strategic positioning and enhancements;
• Participate in portfolio management activities including monitoring and evaluation of the investment and fund level-performance, including preparation of quarterly/annual management report packages;
• Collaborate with other departments to respond to investor queries relating to the fund.

What do you need to succeed?

• 1-5 years’ of relevant work experience across real estate and/or investment industries;
• A passion for real estate and demonstrated desire to build a career in the industry;
• The ability to identify and clearly articulate key real estate and financial drivers and analysis.
• Excellent interpersonal and written communication skills;
• A curious and analytical mind, detailed oriented but also with the big picture in mind;
• Numerate, and a strong academic record;
• The ability to work autonomously on self-motivated projects, but at the same time work in tandem with and add value to a closely-knit team;
• Excellent data management and Excel cash flow modelling skills;
• Fluency in English, an additional Asian language is ideal.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately (no more than 1 week's notice period)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

• Planning and designing employees benefit packages.
• Executing the employee's annual review procedures.
• Maintaining a detailed record of the company’s employees.
• Administering all the hiring processes of new employees.
• Analyzing and monitoring all the department's budgets.
• Supervising the day-to-day operations of the Human Resources department.
• Ensuring all the employees comply with the HR policies.
• Creating new HR policies and updating the existing ones.
• Overseeing the employee's termination process.
• Counseling employees as and when required.
• Conducting exit interviews to identify the reason for termination/resignation.
• Organizing events and conferences for the employees.
• Managing workplace safety issues and complaints.
• Maintaining and recording employee attendance.
• Adhering to all the company’s rules and regulations.

What you'll do:

As a Junior Cyber Security Analyst, your primary role will be to ensure the security and integrity of our client's digital assets. You will intake cybersecurity related requests from internal and external entities that require triage, remediation or escalation. Your excellent problem-solving skills will be put to use as you collaborate with your team members to resolve complex issues. Your commitment to accurate documentation will contribute significantly to record-keeping and analysis.

* Answer incoming calls to assist with information security inquiries or issues.
* Document all interactions accurately for record-keeping and analysis.
* Follow established processes and guidelines to handle common issues.
* Collaborate with team members to resolve more complex problems or escalate as necessary.
* Monitor your assigned queues and work cases in an efficient and effective manner.

What you bring:

The ideal candidate for the Junior Cyber Security Analyst role is someone who has a strong understanding of Cyber Security and Information Technology. Your effective typing skills will enable you to document all interactions accurately, while your strong problem-solving and critical thinking skills will be crucial in handling common issues. Your effective communication and interpersonal skills will allow you to collaborate effectively with team members.

* Effective typing skills
* Familiarity with Cyber Security and Information Technology
* Strong problem-solving and critical thinking skills
* Effective communication and interpersonal skills

What sets this company apart:

Our client is a leading global organisation that values collaboration, commitment, and growth. They offer an inclusive work environment where every employee is valued for their unique contributions. They believe in providing opportunities for learning and development, making it an ideal place for individuals who are eager to grow their careers.

What's next:

Ready to take the first step towards a rewarding career in cybersecurity? Don't hesitate!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R24123088 Josue Hoyos Pardavell

Job Responsabilites:

• Build and maintain advanced endpoint sensors on diverse operating systems including Windows and Linux
• Develop platforms and automation to deploy and manage endpoint sensors
• Develop backend data processing pipelines to process and analyse streaming data
• Build customer-facing web applications and API gateways to support the platforms’ use cases
• Propose innovative solutions to address cyber security use cases
• Design project roadmaps and perform project planning to achieve business outcomes
• Design and develop sensor deployment architecture in customers’ environments
• Configure and manage sensor environments, including operating systems, applications and network topology
• Participate in code and architecture reviews for developmental efforts
• Write complete technical documentation

Job Requirements:

• At least 3 years of experience as a Software Engineer or Cyber Security Engineer
• Hands-on experience in low-level systems programming
• Hands-on experience in C, C++ or Rust
• Hands-on experience in API or backend development
• Hands-on experience in frontend web development frameworks such as React or Next.js
• Demonstrated capacity to learn independently with minimal guidance on new technologies

Preferred Skills and Qualities:

• Cyber Security knowledge or experience
• Experience with low-level systems programming or kernel programming
• Experience with the Python programming language
• Experience with data engineering
• Experience with Assembly language
• Experience with firmware development
• Understanding of computer networking

Keying in of Invoices and payment

• Filing and normal office works
• 1 years of working experience in the similar field
• Fresh Graduate will be considered
• GCE N level or equivalent
• Hardworking, meticulous and able to work independently
• Have some experience in handling Accounts receivables/General Ledger/Others
• Able to work under pressure in a fast-paced environment
• Possess good interpersonal and communication skills

Job Responsibilities

• Responsible for conducting audit to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 requirements;
• Conduct other related Information Security, Cybersecurity, Data Protection audits
• Prepare audit plans for ISO audits and audit reports and submit within the required timeline;
• Ensure assigned audits are carried out in compliance with accreditation requirements;
• Review audit reports as and when assigned by Operations team;
• Follow-up closely with client on NC notes and take necessary actions to address and close queries promptly;
• To carry out any other task assigned by Operation Manager;
• Ensure compliance with Corporate’ policy & procedures, ISO/IEC 17021, ISO 19011 standard requirements;
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Conduct and develop course materials related to Information Security, Cybersecurity, Data Protection for trainings/workshops/seminars
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Knowledge/ Skills/ Competencies Required (if applicable)

• Minimum Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• Minimum 4 years working experience and at least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous
• Detailed and customer-oriented with strong interpersonal skills and a team player Excellent communication, report writing, presentation and analytical skills
• Willing to travel overseas to conduct audits;
• Computer literacy for MS Word, Excel, and PowerPoint;
• Professional training will be provided
• Be able to work independently with high level of initiative and resourcefulness
• Candidates with related working experiences are welcome for trainee position.

Primary Responsibilities

Using our own network of ship brokers, correspondents, subscription products, public databases, company reports, trade and specialist media, the Dry Bulk Analyst will:

· Monitor the latest developments in the dry bulk commodity markets

· Be responsible for producing weekly and daily reports

· Assist brokers with ad hoc requests as per their client’s needs

· Assist in producing monthly reports on the dry bulk market outlook

· Produce reports autonomously according to the latest macroeconomic and localised developments, which have had or may impact the dry bulk market

· Co-operate with broking colleagues to generate the house view for the dry bulk markets

· Give client presentations, pitches and conferences

· Assist Research colleagues with periodical and ad-hoc research requests from internal and external clients

· Assist with the production of content for the newly launched website, as well as contributing to its development

· Assist in editing reports before publication

· Assist in the managing of and maintenance of the Valuation Tool app

Knowledge and Skills

· Minimum five years’ experience

· Strong understanding of shipping market fundamentals

· Excellent communication skills, and ability to work on own initiative

· Proven track record in client presentations and participation in conferences

· Personable character comfortable working in a team environment

· Highly proficient in all MS Office software

· Ability to work to deadlines

· Excellent organisational skills

· Able to work quickly under varying workloads, including reviewing many documents at any given time

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture. There will be a three to six months’ probation period.

Responsibilities

• Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing
• Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors
• Provide and maintain superior Quality of work, accuracy and adherence to task deadline.
• Participate in various system optimisation initiatives and ad-hoc projects
• Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.
• Calculate complex fees structures as set out in various agreements
• Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.
• Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.
• Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.
• Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.
• Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.
• Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.
• Supporting the organization's FATCA/CRS service offering to our clients
• Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements

• Bachelor’s degree in accounting, banking or finance related field
• Ideally 1 year of experience in fund administration, audit or similar role
• Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).
• Understanding of securities such as equities, bonds, forwards, futures, options preferred
• Ability to work well independently as well as within a team framework.
• Be enthusiastic and eager to learn, self-starter.
• Strong work ethic with positive attitude
• Able to work under pressure with minimal supervision to meet deadlines
• Possess strong verbal and written communication skill