Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility FP&A Analyst:

• Support the development of the annual budget and quarterly forecasts.
• Build financial models to forecast performance under different scenarios.
• Track budget performance, analyze variances, and explain discrepancies.
• Prepare financial reports on a monthly, quarterly, and annual basis for management review.
• Analyze financial data to uncover trends, risks, and opportunities.
• Design and maintain dashboards and key performance indicators (KPIs) for various business units.
• Help establish specialized FP&A business partnerships, including areas like Commercial Finance, Production Costing, and R&D Finance.
• Identify and implement process improvements in financial reporting and analytics.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A from manufacturing or similar setting
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:
• Undertake hands-on troubleshooting and maintenance, including software installation and upgrades, hardware setup, mobile device management, file backups, and application configuration.
• Take ownership of and drive issues to resolution, including the escalation to specialized resources within the broader IT organization, remaining engaged until the matter is resolved.
• Deliver Tier 2 technical support for client facilities, encompassing video and audio conferencing services.
• Lead, coordinate, and partake in improvements related to the on-site IT environment.
• Advocate for the organization's information security management system, assisting customers to work efficiently within the ISMS framework.
• Validate fixes to ensure the successful resolution of problems.
• Conduct follow-ups with customers after issue resolution.
• Evaluate documented solutions and analyze trends to prevent future problems.
• Manage customer inquiries via phone and email in a polite manner.
• Establish rapport with customers.
• Perform preventative maintenance, including the inspection and cleaning of workstations, printers, and peripherals.
• Prioritize and escalate issues as needed.
• Record, track, and document problem-solving processes, including both successful and unsuccessful decisions and actions taken until final resolution.
• Utilize diagnostic utilities to aid in troubleshooting, accessing software updates, drivers, knowledge bases, and online resources to facilitate problem resolution.
• Continuously develop the skills required for the role.
• Act as a backup for the IT Support Technician when necessary.
• Serve as the lead Audio Visual Subject Matter Expert (SME) for on-site and remote meetings and events as requested.
• Operate and maintain AV equipment for live meetings and events.
• Provide support and demonstrate expertise in online webinar tools and applications.

Qualifications/Experience:
• 3 to 5 years of experience in computer science, information sciences, or a related field.
• Microsoft MCP certification preferred or equivalent certification.
• Profound knowledge of computer hardware, particularly Dell workstations and laptops.
• Proficiency with Microsoft Windows.
• Extensive experience in providing support for Microsoft Office applications.
• Demonstrated ability to work within Service Level Agreements and a Service Desk framework.
• Experience collaborating within a team-oriented environment.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected].

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

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• Support the transition of data migration activities from other vendors and ensure alignment with the overall migration strategy.
• Refine data migration requirements, update migration strategy, and coordinate with stakeholders to ensure all aspects of the migration are covered.
• Assess data quality issues, collaborate with business users to prioritize data quality analysis and address any concerns.
• Build and manage test cases, scenarios, test scripts, and define entry/exit criteria for successful data migration.
• Define and establish key performance indicators (KPIs) and dashboards to monitor the execution of the data migration process.
• Work closely with the Data Migration Lead to ensure adherence to timelines and project milestones while supporting the overall data migration strategy.
• Min. 3 years of IT Service Management (ITSM) experience, covering all phases of ITSM (e.g., ITIL).
• Min. 3 years of Business Analyst experience, including documentation and project management.
• Solid knowledge of ITIL or other ITSM frameworks.
• At least 3 years of working experience in banking/ financial service

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
• Preferably experiences with Customer Centre applications
• Min 2 years of Application BA experience

Interested candidate kindly submit your updated CV in a Word Format to: Jasmin@ Tangspac.com. Only shortlisted candidates will be notify. Thank you.

Responsibilities:

• Perform biochemistry, analytical and raw material of in-process and marketed products for lot release in accordance with quality standards and procedures
• Responsible for housekeeping duties in the lab. Perform Quality Tag Out for laboratory equipment such as freezer, water bath and etc.
• Support laboratory operations including but not limited to method transfer, equipment qualification, calibration, cleaning and maintenance, purchase and receipt of reagents and consumables, waste management, reagent and media preparation, critical reagent management and document management
• Review lot release data, identify testing discrepancies and participate in laboratory investigations
• Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness
• To assist in writing SOP documents, change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design
• To carry out completion and review of GMP Documentation of data sheets or LIMS software
• To carry out QC sample receipt, assay and release procedures
• Support Audit preparation and any audit related activity
• Reading and understanding the test procedure and the requirements per USP, JP and EP
• Required to work 12h rotating shift (Day/Night)

About You:

• Bachelor of Science majoring in Chemistry, Biochemistry or related scientific degree
• At least 1-3 years relevant experience depending on qualification, preferably in the bio-pharmaceutical / Pharmaceutical industry
• Good working knowledge of cGMP and regulatory requirements related to Quality is preferred
• Problem-solving and troubleshooting skills
• Highly motivated and independent
• Possess good interpersonal and communication skills
• Knowledge of cGLP / cGMP, FDA, EMA and ICH guidance's and industry standards for analytical development and characterization

Job Type: Contract

Contract length: 12 months. Option to extend/convert subject to performance review.

Role and Responsibilities:

Programme Management:

• Oversight of the IT programme, track the projects’ progress to ensure projects are on track and aligned with overall IT programme timeline.
• Identify, track and manage the risks, assumptions, issues and dependencies for the overall IT programme.
• Coordinate activities among different projects and supporting the system integration between systems.

Work Plan and Budgeting:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to plan and budget the decommissioning of application systems that will no longer used, decanding of services/facilities within systems, and commissioning of new services/facilities
• Collate business requirements of stakeholders, including working with delivery teams for solution review board submissions, ITQ/RFP submissions, and approval papers.
• Work with delivery teams to obtain the costings, including review the cost reasonableness.
• Work with relevant parties (vendors, delivery teams,ministry etc) to advise users on adoption of technologies/systems/national initiatives.

Project Delivery:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to procure, perform installation, setup, testing and full-dress rehearsals of application systems for the commissioning of new services / facilities
• Facilitate and participate in cluster / institution workflow study, workgroup discussion to provide IT advice, including driving National IT initiatives adoption.
• Plan and track the required activities for IT readiness, deployment, and implementation.
• Tracking of key performance indicators for institution / cluster projects such as timely project delivery, quality of systems delivered, user satisfaction of systems delivered, etc.
• Management and reporting of project development, maintenance and support activities.
• Support users in user acceptance testing (UAT), and system integration testing between different systems.
• Work with users and delivery teams to resolve IT issues and timely resolution / implementation.
• Ensure IT systems and implementation adhere to thepolicies, standards, and guidelines, supporting the Security risk Assessment and Solution Review Board (SRB) approval for projects.
• Support the activities for operation transition, business continuity planning (BCP), full dress rehearsal and hospital go-live.

Others:

• Perform a secretariat role for the Campus Development meetings.
• Prepare and present the required materials for relevant forums in the institution/cluster (eg. IT committees, management meetings, steering comm meetings, etc)
• Support and manage ad-hoc IT requests from institution/cluster, IT issues resolution etc.
• Support audit requests as raised from internal / external audits.
• Undertake any requests as directed and in alignment with organization objectives and goals.

Requirements / Qualifications

• Bachelor Degree in Computer Science or equivalent (IT related field preferred)
• Strong experience in project management
• Excellent problem solving skills (including troubleshooting in IT related context).
• Excellent written/communication and interpersonal skill
• Strong organisational and customer service skills
• Able to lead and work with cross functional teams

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR46297

Job Level: More than 10 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendors and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML/Compliance Tech system enhances delivery experience in the banking industry

- Hands-on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix its work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbucket, Jenkins), Control-M, Aldon

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on rotational standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

Business Analyst is important to conduct market analyses, analysing both product lines and the overall profitability of the business. In addition, this position is key player to develop and monitor data quality metrics.

Job Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest business process and technology tools for business analytic works and strategies.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with country business leaders, finance and distributors across SEA.
• Ensuring business solutions meet country and segment growth and objectives.
• Managing projects, developing project plans, and monitoring performance.
• Act as subject matter expert to new initiatives across business and function.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Monitoring deliverables and ensuring timely completion of projects.
• Managing monthly reporting to management.

Our Requirements

• Bachelor’s Degree in Business or related field. Having an MBA is an advantage.
• Minimum of 2 years of experience in Business Analysis or a related field.
• Proficient in Power BI is a must.
• Competency in Microsoft applications including Word, Excel and Outlook.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Experience creating detailed reports and giving presentations.
• Excellent planning, organizational, and time management skills.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

• Support the transition of data migration activities from other vendors and ensure alignment with the overall migration strategy.
• Refine data migration requirements, update migration strategy, and coordinate with stakeholders to ensure all aspects of the migration are covered.
• Assess data quality issues, collaborate with business users to prioritize data quality analysis and address any concerns.
• Build and manage test cases, scenarios, test scripts, and define entry/exit criteria for successful data migration.
• Define and establish key performance indicators (KPIs) and dashboards to monitor the execution of the data migration process.
• Work closely with the Data Migration Lead to ensure adherence to timelines and project milestones while supporting the overall data migration strategy.
• IT Service Management (ITSM) experience, covering all phases of ITSM (e.g., ITIL).
• Business Analyst experience, including documentation and project management.
• Solid knowledge of ITIL or other ITSM frameworks.
• Working experience in banking/ financial service
• Experience in financial industry and/ or IT Service Management (ITSM) is a plus.
• Proficient in Microsoft Office (PowerPoint, Excel, Word) for documentation and reporting

Seeking individual with keen interest to develop modern digital skillsets and knowledge for quantity survey, data management and analysis of MEP / HVAC / ACMV systems to compete in the current global trend of sustainability and green endeavors.

Scope

• Reporting: Reporting to QS Manager
• Objectives: Participate in tendering process and to successfully bid for projects
• Quantity Survey: Collect data for management and analysis of cost estimation, budgeting, contract administration and procurement. (Individual Scopes follows below)
• Cost Estimation and Budgeting: Develop comprehensive and strategic cost estimates for tenders and projects, taking into account project specifications, current market rates, and labor costs. Prepare and present these estimates, transforming data into actionable insights and deliverables that meet tendering requirements and enhance the likelihood of successful bidding.
• Contract Administration: Work with Contract Manager to prepare and review contract documents, tender documents, and bills of quantities in accordance with the Building and Construction Authority (BCA) guidelines and Singapore's regulatory framework, ensuring strict compliance across work done.
• Procurement Management: Coordinate with suppliers, contractors, and/or consultants for the procurement of materials, equipment, and services, ensuring optimal cost efficiency and quality control.

Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering , Sustainable Infrastructure in Building Services, Quantity Surveying or equivalent /
• Experience in MEP / HVAC / ACMV is added advantage
• Experience in Data Analysis concepts is added advantage
• Knowledge in modern digital solutions like modelling take off software, RPA, advanced Excel / Google Sheets skills, utilising AI / ML are added advantage.
• Strong literacy in English and willing to learn in a changing industry.
• Interested candidates with MEP / HVAC / ACMV field experience are welcomed to apply.
• Fresh graduates welcomed to apply, training will be provided.

Advantages Remunerations

• 5 day work week.
• Progression-centric
• AWS included
• Variable Performance Bonus
• Annual Incentive Trip
• Further learning/education encouraged and sponsorships
• Flexible working hours and Work from home accepted on top of physical attendance
• Various Medical Benefits

Job Description:

• Prepare periodic variance analysis with business leaders, establishing the key metrics, reporting, and ad-hoc reviews.
• Work closely with finance team to substantiate variances between actual, rolling forecast and budgeted.
• To involve in budget/5 Years Plan process, coordinating through various stakeholders and ensuring that the result is delivered within agreed timelines.
• To perform any other duty as directed by line management.
  

Requirements:

• A minimum of a bachelor degree in finance, accounting, economics, or a related field.
• Proficiency in Microsoft Excel and Power Point.
• Experience with Power BI for data analysis, visualization, and financial modeling.
• Familiarity with Microsoft Copilot is a plus.
  

The Company

With over 40 years of history, our client is a European MNC in the beverage sector. They are currently looking to hire a Financial/Business Analyst to join their finance team.

The Role

Reporting to the FPA Director, you are to support the team by monitoring the financial performance of the business which will help with making sound financial decisions. You are to generate management reports, ensure compliance in accordance to IFRS, conduct variance analysis, write commentary, prepare powerpoint slides for business review, monitor company’s spending and compare actual vs forecast, as well as participate in any related projects.

Your Profile

You should have a degree in finance and accounting/business administration or its equivalent and bring along with you a minimum of 3 years’ experience. You possess excellent presentation and stakeholder management skills, are analytical, well-versed in IFRS with a strong business acumen.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13093231, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Responsibilities

• Business partnering with clinical departments in providing financial insights and strategic guidance to support business decisions.
• Review proposed pricing of new and existing services in relation to costs of these services and market comparison.
• Co-ordinate fee revision proposals with clinical departments and submit the requisite impact analysis reports for consideration.
• Prepare and analyse department financial report on a timely basis.
• Support the hospital’s annual budget exercise in respect to the projection of patient revenue and subvention income.
• Review net present value analysis for new investments for replacement or expansion.
• Liaise on ad-hoc data and analysis requests and clarification.

Requirements

• Degree in Finance, Accounting, Economics or a related field. CA Singapore is a plus.
• At least 2 years of working experience in finance or accounting field.
• Proficient in the use of MS Excel, Data Visualization tools (e.g. Tableau, Power BI);
• Strong analytical skills a must; with an ability to apply business logic to financial plans.
• Possess strong problem solving and critical thinking skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24918.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

1. Financial Reporting/ Closing:

a. Manage the general ledger, including posting journal entries, maintaining chart of accounts, and accurate transaction coding.

b. Conduct regular GL account reconciliations to validate balances and promptly rectify any disparities.

c. Assist in closing of accounts as assigned, including preparation of monthly financial reports and supporting schedules.

d. Prepare accurate and timely financial reports for internal and external stakeholders.

e. Assist in gathering financial information requested by internal/external auditors and regulators.

f. Monitor and assess the impact of financial trends on the organization’s financial stability.

g. Collaborate with cross-functional teams to gather financial data and ensure completeness and accuracy in reporting.

2. Control and Compliance:

a. Ensure compliance to financial regulations and adherence with local and international accounting standards.

b. Establish and maintain robust financial controls to safeguard company assets and ensure compliance with policies and procedures.

3. Tax Planning and Compliance:

a. Ensure accurate and timely preparation of tax returns.

b. Collaborate with tax advisors to optimize the organization's tax position.

4. Ad Hoc Projects:

a. Participating in special projects and initiatives as assigned, such as, system implementations, or process improvement.

b. Support development and maintenance of an efficient financial system.

Qualifications

a. Minimum diploma in accounting with at least 2 to 3 years working experience in education and charity sector would be preferred.

b. Strong understanding of financial regulations, accounting principles, and financial analysis.

c. Proficient in financial software and Microsoft Office Suite.

Pre-requisites

a. Possess good interpersonal skills with excellent written and presentation abilities, be articulate, numerate and able to work independently.

b. Team-oriented individual with resourcefulness and effective communication skills.

c. A self-motivated team player who is meticulous, organised and able to learn quickly with strong analytical skills.

d. Ability to multi-task and work in fast pace dynamic environment.

We regret that only shortlisted candidates will be notified.

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.