Responsibilities:

• Define product vision, strategy, and roadmap.
• Conduct market research and competitive analysis to identify opportunities and threats.
• Partner with cross-functional teams to design, develop, and launch products.
• Gather and document business requirements, translating them into technical specifications.
• Work closely with development teams to ensure proper implementation.
• Monitor product performance, analyze features, and suggest improvements.
• Conduct user acceptance testing (UAT) to ensure the product meets business need
• Develop and support middle-to-back office capabilities for private/public market processes
• Develop, implement, and manage Objectives and KeyResults for the product team to ensure alignment with Project goals
• Conduct data analysis to identify patterns anddevelop models to support business processes.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning reviews.

Requirement

• Minimum 7 years of experience as Product Business Analyst main focus on Financial Products.
• Experience in complex IT projects, including System integrations and data migrations.
• High expertise in Java, Oracle SQL, and APIs
• Experience in data analysis, pattern recognition, model development.
• Experience in Product Management and Agile Methodology
• Develop and deploy advanced analytics tools, such as ROI calculators and value dashboards, to quantify and communicate value to clients.
• Utilize programming languages such as Python, R, and SQL for data analysis, modelling, and tool development.
• Strong technical acumen with the ability to design and implement advanced analytics and visualization solutions.

Job Responsibilities

• Provide troubleshooting L1 & 2 support and response on application incidents.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our incident management process.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• At least 3 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and have a structured approach to problem-solving.
• Knowledge in scripting (Python/SQL/Bash) is a plus.

• MNC
• Working Hour: Monday to Friday 9am to 6pm
• Location: Central (Near MRT)
• AWS & VB provided

Job Responsibilities:

• Design and document application solutions, systems, and data flows.
• Translate business needs into technical specifications.
• Prepare and execute test cases for UAT and rollout.
• Ensure testing aligns with user requirements.
• Maintain and update existing applications.
• Manage and maintain BI tools.
• Monitor and resolve application issues.

Job Requirements:

• Bachelor’s degree in Information Management, Systems, or Computer Applications.
• 3 years of relevant experience, including 3+ years in application and database management.
• Experience in project management and data warehousing.
• Proficiency in Business Intelligence tools, especially Power BI, is advantageous.
• Preferably experienced in Transact-SQL and PL/SQL development.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

· Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations

· Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases

· Good knowledge of all phases of IT software development life cycle

· Capable to work independently and maintain active coordination with both business and IT counterparts

· Strong analytical and problem-solving skills to answer to business needs

· Excellent communication skills

· Proactive and result-oriented

· Has strong sense of responsibility and commitment

· Excellent verbal and written communication skills in English

· Experienced with working in an agile team, or certified with agile CSM / PSM or PMP

The Investment Research Analyst will be responsible for conducting thorough investment analysis and research across public equity and private credit markets, developing detailed financial models, managing portfolios, and delivering actionable financial insights and recommendations. This role involves close collaboration with the investment team to evaluate potential opportunities and contribute to the execution of strategic investment plans.

Key Responsibilities:

• Perform comprehensive financial due diligence and analysis on prospective projects, providing recommendations to support informed investment decisions.

• Develop and maintain advanced financial models to optimize returns and support strategic financial planning.

• Prepare detailed financial presentations for both potential and current investors, showcasing specific investment opportunities.

• Compile advisory reports with well-informed recommendations for new investment opportunities and funds to enhance or diversify portfolios.

• Collaborate with fund managers, regulators, and other stakeholders to expand funding access and improve market positioning.

• Conduct in-depth market research and gather industry intelligence to support effective fund management.

• Demonstrate strong fluency in North American languages to support business expansion in North American markets.

• Perform additional duties as assigned to support organizational goals.

Qualifications:

• Bachelor’s degree in finance, Economics, or a related field.

• Proven experience in equity and/or fixed income research.

• Strong knowledge of financial analysis and modelling.

• Excellent written and verbal communication skills in North American language.

• Proficiency in financial tools and software.

Responsibilties

• Write detailed specifications in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement change or evolutions
• Organize PSS workshops with developers, tech leads and architects for issues
• Define tests strategy, test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes
• Provide level 2/ 3 support on production issues
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers
  

Qualifications

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Experienced with working in an agile team, or certified with agile CSM / PSM or PMP
• Relevant degree in computer major or engineering major
• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects
• Only Singaporeans

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

We are looking for a Business Analysts with a focus on analyzing business processes and translating them into system requirements.

Your Key Responsibilities

• Interact with business users/Product Owner and understand business processes and requirements
• Perform requirements analysis and solution design on product backlog items
• Collaborate closely with developers as part of an agile development team
• Perform functional testing and coordinate acceptance test with users

Skills & Attributes for Success

• Plan and conduct training to users as part of project delivery
• Provide solutions and options on operational issues encountered by end users

To qualify for the role, you must have:

• Degree in Computer Science, Engineering, Information Systems or related disciplines
• Minimum 3 years of working experience in Business Analyst or similar capacity
• Strong analytical, problem solving skills and attention to detail
• Strong written and verbal communication with emphasis on technical writing skills
• Basic knowledge of database query scripting (SQL) and UX/UI design concepts

Ideally, you’ll also have

• Keen appreciation of client’s needs and strong interest in software delivery
• Knowledge of test automation will be an advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

1. Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products.

2. Good communication skills & able to work with minimal supervision

3. Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints

4. SQL-Should be able to read and write code.

Good-to-Have : Experience in Agile based development

• Carry out incident investigation, VDR analysis, on board audits / inspections and training as assigned.
• Assist the company with business development, where possible.
• Perform duties of Training Faculty when required.
• Visit and assess vessels for compliance with owners / managers requirements, industry regulations and best practices.
• Under the direction of the General Manager / Team Lead, ensure all assigned jobs are delivered in line with its expectations and ensure quality standards are uniformly maintained.
• Keep up to date with national, regional, and international legislative requirements and practices to support company compliance with all relevant regulations.
• Perform tasks as per the deliverables agreed with the client.
• Interface with vessel operators to ensure vessel performance standards.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Title: Compliance - KYC Analyst

For quick response, plz share your resume to [email protected] or WA at +65 92333815.

JD:

• Assist Front Office with preparing and submitting KYC profiles to ensure completeness and accuracy of submissions.
• Perform back ground checks, name screenings, and public searches to check clients for adverse news.
• Work to establish a clear Source of Wealth profile, using client data, publicly available information and corporate records.
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations.
• Assist to accurately update profiles and submissions and work in conjunction with Front office and KYC team to complete cases.
• Preferred to have had both Front office and KYC experience.
• Proficient in performing screenings, corporate searches and back ground checks
  Strong communication skills – able to manage relationships with both clients, internal and external stakeholders.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

You will join our team as an Actuarial Data Analyst, where you’ll become part of Munich Re’s Life and Health Southeast Asia Unit in Singapore, supporting the SEA Life Commercial team.

You will utilize your actuarial knowledge and data analytics skills to transform, process and analyze client bordereaux data. A key focus of the role will be driving the Treaty Monitoring Project (KTM), which aims to refine the tracking of treaty performance. Your efforts will result in comprehensive reports and actionable insights that inform organizational strategies.

Additionally, you will contribute to ad-hoc analyses and collaborate on projects that enhance processes, ensuring the delivery of high-quality, data-driven solutions.

Your job:

• Collaborate with actuarial and accounting teams to analyse and interpret treaty terms and product features.
• Lead the onboarding of treaties and the development of the KTM project by automating data-driven processes, designing algorithms for data cleaning, and preparing comprehensive documentation to improve efficiency and accuracy.
• Develop and maintain dashboards using tools such as VBA, SQL, Python, and Power BI to visualize, monitor, and analyse client data, providing relevant insights to support business decision-making.
• Partner with clients and internal teams to identify and resolve data issues, ensuring documentation and maintaining high data quality standards.
• Conduct ad-hoc investigations, including premium reconciliations, generating management reports, and preparing datasets for experience analyses.
• Support the team with miscellaneous tasks, demonstrating adaptability and a proactive problem-solving mindset.

Your profile:

• Bachelor's degree in Actuarial Science or Business Analytics, with a strong foundation in data transformation and data analysis.
• Experience in actuarial-related roles and Life Insurance principles and products is preferred; fresh graduates are welcome to apply
• Proficient in Excel, SQL, and data analysis automation, demonstrating strong analytical and problem-solving skills.
• Skilled in data visualization tools, particularly Power BI, for creating compelling reports.
• Detail-oriented with a proactive approach, committed to continuous learning, and possessing a positive willing-to-learn attitude.

Our Benefits:

• Flexible and hybrid working arrangements
• Generous annual leave allowance
• Competitive dental, life and health insurance coverage

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the center of this interaction is each of us.

What We Do

LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain.

With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the world’s financial ecosystem and enable the sustainable growth and stability of our customers and their communities.

Together, our five business divisions – Data and Analytics, FTSE Russell, Risk Intelligence, Capital Markets and Post Trade – offer customers seamless access to global financial markets, across the trading lifecycle.

LSEG is headquartered in London and has a major presence throughout Europe, the Americas, Asia Pacific and emerging markets.

Working in the World Check Risk Screening product, the Lead Research Analyst is required to maintain accurate information currency to support the growth of LSEG's Content business across the region.

Role summary

As a Lead Research Analyst, you will conduct in-depth research on breaking news in mainland China, Hong Kong and Taiwan, regarding specific Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) related issues. We focus on maintaining an extensive list of Politically exposed persons (PEP), State owned & invested enterprises (SOE/SIE), Sanctions ownership information, etc.

Daily, you will research and extract data from extensive sources from public domain, ensure accuracy and quality of findings by aligning with policies and applicable laws.

What you'll be doing:

• Strong analysing, capturing the right intelligent information and summarizing in a timely and accurate manner.
• Strong adherence research guidelines following strict requirements to ensure product content and quality.
• Provide content support to clients on daily basis and work closely with team members, client and country researcher across offices to support related ad-hoc projects.
• Work independently in handling individual and team assignment and tasks.

Role requirements:

• Native or full professional language proficiency in Chinese as well as English.
• Good English comprehension and writing skills.
• Preferably at least 2 years' related work experience in research and compliance.
• Strong analytical skills especially with excellent attention to details and critical thinking to analyse and resolve research related issues.
• Strong organization and interpersonal skills.
• Enjoy reading news, following current events as well as good knowledge on official and credible media sources.
• Good domain knowledge of local naming conventions including characteristics of personal names, salutations and titles.
• Passionate about research work and knowledge pertaining to mainland China, Hong Kong and Taiwan, political structure and governance at all levels, sanctions, law enforcement and regulatory enforcement bodies and relevant national laws concerning the AML/CFT regime is an advantage.
• Good understanding of the prevalent financial crimes in mainland China, Hong Kong and Taiwan, based on guidance and reports from the Financial Action Task Force (FATF), the Asia/Pacific Group on Money Laundering (APG), and other relevant sources.
• Exhibit excellent professionalism - self-motivated, can-do attitude, innovative thinking, strive for efficiency.
• Leading, managing and prioritizing multiple tasks and activities simultaneously in meeting tight datelines and work effectively

Education Qualification/Certifications

• Bachelor’s degree or equivalent experience preferred in International Relations, Political Science, Security Studies, History, Journalism, Linguistics/Languages, or other Humanities fields. Outstanding graduates in other fields or those with validated experience will be considered.
• AML related certifications will be prioritised, if equally qualified.

Job Description:

We are seeking a highly skilled Senior System Analyst cum Developer with extensive experience in Microsoft Power Platform and Microsoft Modern Workplace to join our dynamic IT team. In this role, you will be responsible for designing, developing, and implementing solutions using Power Apps, Power Automate, Power BI, and other components of the Power Platform suite. You will collaborate closely with business stakeholders to gather requirements, analyze, processes, and streamline operations through automation and efficient application development.

Key Responsibilities:

• Design, develop, test, and deploy Microsoft Power Platform solutions including Power Apps, Power Automate flows, and Power BI dashboards.
• Customize and extend Microsoft Dynamics 365 using Power Platform tools.
• Analyze business processes and workflows to identify opportunities for automation and process improvement.
• Work closely with business users to gather requirements, create technical specifications, and deliver solutions that meet business needs.
• Provide technical leadership and guidance to junior developers and analysts.
• Collaborate with cross-functional teams including IT, business operations, and external vendors to ensure successful project delivery.
• Stay current with industry trends and best practices related to Microsoft Power Platform and recommend improvements or enhancements based on emerging technologies.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Senior System Analyst cum Developer with a focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Modern Workplace.
• Strong understanding of Microsoft Dynamics 365 platform and its integration capabilities with Power Platform.
• Experience in designing and implementing complex Power Apps solutions with a focus on user experience and functionality.
• Proficiency in Power Automate (formerly Microsoft Flow) for workflow automation and integration.
• Experience in developing Power BI dashboards and reports for data visualization and business intelligence.
• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
• Microsoft Power Platform certifications (such as Power Apps Developer Associate, Power Platform Functional Consultant) are a plus.

Preferred Qualifications:

• Experience with other Microsoft technologies such as SharePoint, Azure, and Office 365.
• Knowledge of Agile development methodologies.
• Experience in mentoring and coaching junior team members.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Junior Production Support Analyst

Job Requirement:

• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Troubleshoot and resolve complex production issues efficiently.
• Willingness to participate in on-call rotation

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation.
• Development work within the vendor product

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Key Responsibilities:

• Collaborate with business stakeholders to gather, understand, and translate data requirements into actionable solutions.
• Implement scalable and reusable data processes to meet evolving business needs.
• Work closely with engineering teams and external data vendors to troubleshoot and resolve technical data-related issues.
• Provide timely support to end users, addressing data queries and issues.
• Develop and maintain comprehensive documentation for data management activities, including operating models, processes, and test results.
• Monitor the effectiveness of data initiatives and recommend continuous improvements.
• Stay updated on the latest industry trends and best practices in data management.

Mandatory Skills:

• A degree in Computer Science, Information Technology, or related fields.
• Proven experience in data management areas such as metadata, data quality, and data discovery.
• Strong understanding of financial data and data management best practices.
• Demonstrated knowledge of data security and technical challenges faced by large organizations.
• Extensive hands-on experience with SQL and relational databases such as Snowflake, Microsoft SQL Server, and Oracle.
• Familiarity with data management trends and practices in the financial industry.
• Excellent analytical, communication, problem-solving, and documentation skills.
• Ability to work both independently and collaboratively as part of a team.

Preferred Skills:

• Experience with Python programming.
• Certification in data management or data quality (e.g., DAMA, CDMP).

EA License: R1873481

Company EA License: 11C4879

Our Company

Gentco Logistics is a leading international liquid chemical logistics provider with three core business units: chemical tankers (5th largest fleet globally), chemical tank containers (2nd largest fleet globally), and terminal storage tanks. Our global headquarters are in Shanghai, China, supported by a regional headquarters in Singapore and 40 operational offices across six continents. Gentco Logistics is wholly owned by the Junzheng Group (ticker 601216.SH).

The Opportunity

The Data Analyst (PowerBI)position is a part of the Global IT Department, which is directly overseen by the Group’s CIO. Our team currently comprises of over 40 IT, software, and data professionals primarily based in Shanghai and Moerdijk (the Netherlands). With our IT presence in Singapore rapidly expanding, we are excited to invite you to join our team!

Job Responsibilities:

· Respond to user requests to modify our existing PowerBI resources (~10 workspaces, ~30 semantic models, ~100 dashboards); create new PowerBI resources when necessary

· Respond to other user requests outside of PowerBI by using SQL queries to directly interact with our data warehouse

· Regularly audit data quality and security on both our PowerBI and data warehouse environments (Azure stack)

· Understand recurrent business requirements, able to help data engineers refine data mart designs based on real user expectations; make suggestions to the data team as a whole about how to service the organization better

· Promote a culture of organizational learning by facilitating knowledge sharing and implementing best practices in documentation by ensuring that business requests, and any resulting data products, are well documented.

Requirements:

· 3+ years SQL experience

· 2+ years PowerBI experience

· Bachelor's or Master's degree in any field

· Professional fluency in both written and spoken English

· Proficiency in Mandarin is an added advantage to effectively liaise with Chinese-speaking counterparts.

Desirable Qualities:

· Previous work experience related to with B2B ERP/TMS systems

· Previous work experience related to container shipping, freight forwarding, or maritime logistics

The Operations Analyst - Telecom will support the Global Carrier Network Operations function

through the analysis of data and trends about quality, cost, and client traffic behaviour of our

SMS and Voice Products. This key-role will help the Vonage API platform, to onboard

customers’ traffic, optimise Cost or Quality, and a fine balance between the two.

You will

● Own part of the Routing table for the Global Carrier Network team (Use/Create insights

from available data, Analyse data for decision making) with focus on Quality and Cost.

● Perform complex analysis: type of traffic, Cost VS Quality, Price.

● Resolve Quality Alerts to maintain QoS according to given industry standards.

● Manipulate and transform the routing table’s selections for optimising Cost or Quality for

new and existing customers for a set of regional countries.

● Identify solutions/improvements of our internal tools and work with key stakeholders

(Product/Engineering) to eliminate blockers of day-to-day tasks.

● Provide Data analysis for other function stakeholders (Product, Engineering, Sales etc) to

support cross-functional needs.

● Perform operational day-2-day tasks and work towards continuous maintenance of the

service levels specified for our SMS of Voice termination SLOs with internal and external

stakeholders.

Essential for the Role (Must Have)

● Educated to degree level.

● At least 2-3 Years of experience on Cost/Price or Voice and SMS routing or Tech

Support position.

● Proficient in MS Office/Google equivalent data analysis Tools.

● Exposure to Business Intelligence tools (e.g. PowerBI, Tableau etc) or similar.

● Strong analytical skills.

● Ability and willingness to work in a global, fast-paced environment.

● Flexible with the ability to adapt working style to meet objectives.

● Excellent communication and analytical skills.

Nice to have for the Role:

● Project Management experience

● Telecommunications industry exposure.

● API and Cloud communications Industry exposure.

● Confluence JIRA tool

● Zendesk ticketing system.

Note: The role requires working 1-2 weekends or bank holidays per calendar month.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

COT Products Responsibilities:

• Lead outreach initiatives and qualification efforts.
• Maintain follow-up communications to build and strengthen relationships.
• Oversee database management to ensure data accuracy and efficiency

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Job scope

• Perform daily and month end checks on data in Risk Data including updates of reconciliation reports.
• Follow-up and resolve reconciliation breaks.
• Facilitate requirements workshops to engage the various stakeholders such as risk reporting and engines users as well as front office users to elicit and validate business requirements.
• Lead and manage issues, and ensure all requirements have proper traceability.
• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Participate in Risk Data Production tools and capabilities improvement enhancement.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Job requirement

• Bachelor’s degree in IT, Computer Science or any equivalent
• At least 3 years of experience in Business Analyst role.
• Good to have experience working in banking or financial industry
• Well versed in MS Office: Word, Project, Excel, Visio, and PowerPoint.
• Excellent interpersonal skills with the ability to liaise with senior stakeholders.
• Excellent written and oral communications to explain and collaborate on requirements
• Good team player with excellent interpersonal skills.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Manage network operations activities and installation of network systems according to design specifications using AI automation.

AI skills are mandatory along with Network engineer skills.

Lead infrastructure network operations project planning and requirements phases; Contribute to the design and implementation of infrastructure replacement plans.

Simulate users’ problems to explore solutions to resolve network and connectivity related problems; Manage infrastructure network testing and implementation.

Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.

• CCNP, NSE, CCSA certified.
• Cloud knowledge and certification will be an advantage.
• Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.