Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

• Build and maintain relationships with potential clients.
• Actively seek out new business opportunities through networking, cold calling, and attending industry events.
• Understand and effectively communicate the company services.
• Provide exceptional customer service.
• Manage the sales pipeline and effectively track leads and opportunities.

Portfolio Sales Officer (Telesales) x 8

(1 Year Renewable/Convertible Contracts)

Salary: $2,000 basic salary (based on experience) + HIGH COMMISSION

Working Location: Novena

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job description

• Making outbound calls to existing customers through leads given to acquire new unsecured loans sales.
• Recommending and persuading customers with regards to unsecured retail banking products.
• Following up on income documents and any other relevant documents required for application submission.

Job Requirements

• Minimum N Level
• Highly Sales Driven to achieve targets
• Sales experience Required
• Former / Current Insurance / Property Agents highly preferred

Interested candidates, please email your updated resume to Keith Wong at: [email protected] to apply or contact via Whatsapp : +65 9616 0829

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Job Description

· Understanding of Mechanical system design in Semiconductor industry is preferred.

· Semiconductor Tool Hook-up/unhook coordination and management.

· Bill of material and RFQ preparation for projects assigned.

· Able to interpret the tool schematic drawing (Tool’s utilities matrix requirements).

· Responsible for ensuring that assigned project meets customer’s specs, strictly follow procedures and schedules.

· Provide technical interface with sub-contractor, to ensure that sub-contractor work force is trained to perform all procedures on assigned projects.

· Liaise with clients on services requirement, schedule, acceptance report, progress claim.

· On site supervision to work closely with contractors to execute tools services hook-up activities, ensure safety regulation is practiced and monitor work quality performance.

· Communicate and coordinate effectively with all relevant internal & external team members including contractors to ensure efficient completion of projects.

· Review work procedures and highlight activities which may cause interruptions on the projects.

· Other duties assigned by supervisor as and when needed.

Requirements

Degree /Higher NITEC in mechanical engineering or equivalent.

· Related working experience in electronics / semiconductor industry.

· Related working experience or familiar with electrical/mechanical system in semiconductor fab facilities system.

• Familiarity in MS Excel, MS office.
• Good communication (both verbal and written) skills.
• Excellent interpersonal skills, Independent, self - motivated, good team player
• Able to work under pressure in fast-paced environment
• Overseas assignment opportunity
• Job Nature : Permanent
• Salary : Commensurate with works experience

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

We need a technology specialist to join our in-house Information Security Services team in a long term position. The successful candidate will design, develop, test, operate and support security technologies to enhance the security strength of our organization.

We are looking for a responsive and highly productive technology professional who is passionate in solving security challenges and embracing new technologies.

• Evaluate, design, build, test, operate and support security solutions for protecting the Bank’s information assets hosted in data centers and public clouds (e.g. AWS, GCP, Azure)
• Design and develop highly resilient and secure systems
• Integrate, manage, and operate hardware security modules
• Integrate with other application/platforms to deliver security services
• Build, integrate, test, and deliver solutions using a CI/CD pipeline
• Support other applications teams in the integration with security services
• Perform production monitoring and support, as well as responding to incidents
• Continuously enhance security systems and automate processes to increase resiliency and productivity

Requirements

• Working experience developing applications or managing infrastructure services for public cloud such as AWS and GCP
• Programming skills in at least Java and one other programming language: Python, JavaScript (NodeJS), GO
• Working experience as a software developer (in full stack development, cryptography, APIs) or systems implementor/integrator (implementing Identity and Access Management software, data protection solutions) and preferably in the information security domain
• Experienced in performing requirements gathering, system analysis and design, application development, application testing (functional, performance), deployment using CI/CD pipeline, and production support
• Bachelor’s degree in Computer Science or equivalent
• Able to travel on a need to basis
• Functional / Technical Competencies
• Possess knowledge of information security principles, secure coding practices, and cryptography
• Possess strong technical knowledge in operation systems, networking, databases, Internet technologies, public cloud, private cloud and containers
• Possess knowledge about designing and developing highly resilient applications
• Working knowledge of Linux and shell scripting
• Working knowledge of using a CI/CD pipeline

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Role Overview: To lead, coach & manage a team of Customer Service Officers (CSOs) and to monitor individual and team performance and ensure KPIs are met to achieve customer satisfaction, operational efficiency and teamwork

• To achieve individual goals, drive team performance targets & Service Levels of the Customer Service Centre
• People management – Demonstrate effectiveness in developing and coaching team members in meeting individual & team service standards, campaign targets. Directly accountable for individual appraisal and development
• Motivate and enable high performing and customer centric individuals
• Managing the flow of information within the team through coherent communication and information sharing within the team structure
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow staff
• Data Confidentiality and Data Breach prevention. Strict compliance in maintaining customer’s information securely especially with the high accessibility to customer’s sensitive information like
• Identity, Address, income status, Account holdings, Account transactions, Contact details. To ensure accuracy and compliant in all areas to prevent any data breach.
• Flexibility in work deployment and projects when business needs arise
• To proactively identify opportunities, broken journeys and process improvements within Customer Centre improving customer journeys. Support and lead operation improvement initiatives
• To handle customer’s escalation and provide effective resolution.

Requirements:

• At least 2 – 3 years of work experience while showcasing leadership qualities, preferably in a Contact Centre environment
• To be at least Dual skilled trained if not Multi Skilled trained in Banking Products and Services.
• Display strong leadership skills
• Good interpersonal skills
• Ability to champion the right culture with success
• Mature with the ability to align to management decision and execute actions effectively and efficiently
• Meticulous and patient individual with friendly disposition.
• Effective problem-solving skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

We need a technology specialist to join our in-house Information Security Services team in a long term position. The successful candidate will design, develop, test, operate and support security technologies to enhance the security strength of our organization.

We are looking for a responsive and highly productive technology professional who is passionate in solving security challenges and embracing new technologies.

• Evaluate, design, build, test, operate and support security solutions for protecting the Bank’s information assets hosted in data centers and public clouds (e.g. AWS, GCP, Azure)
• Design and develop highly resilient and secure systems
• Integrate, manage, and operate hardware security modules
• Integrate with other application/platforms to deliver security services
• Build, integrate, test, and deliver solutions using a CI/CD pipeline
• Support other applications teams in the integration with security services
• Perform production monitoring and support, as well as responding to incidents
• Continuously enhance security systems and automate processes to increase resiliency and productivity

Requirements

• Working experience developing applications or managing infrastructure services for public cloud such as AWS and GCP
• Programming skills in at least Java and one other programming language: Python, JavaScript (NodeJS), GO
• Working experience as a software developer (in full stack development, cryptography, APIs) or systems implementor/integrator (implementing Identity and Access Management software, data protection solutions) and preferably in the information security domain
• Experienced in performing requirements gathering, system analysis and design, application development, application testing (functional, performance), deployment using CI/CD pipeline, and production support
• Bachelor’s degree in Computer Science or equivalent
• Able to travel on a need to basis
• Functional / Technical Competencies
• Possess knowledge of information security principles, secure coding practices, and cryptography
• Possess strong technical knowledge in operation systems, networking, databases, Internet technologies, public cloud, private cloud and containers
• Possess knowledge about designing and developing highly resilient applications
• Working knowledge of Linux and shell scripting
• Working knowledge of using a CI/CD pipeline

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Lead and manage a group of system engineers and drive the adoption of enterprise technology solutions for monitoring, reporting and batch processing.
• Ensure the day-to-day operations of the monitoring , On-Demand and TWS infrastructure, identifying anyneed for preventive or remedial maintenance such as fine-tuning and capacity planning.
• Provide/maintain interfaces between monitoring, reporting, and batch service level management and assetmanagement tools.
• Provide 3rd level support to colleagues from system and application support areas in context ofincidents and problems identified or raised by the monitoring, reporting and batch facilities.
• Investigate, diagnose and resolve issues in the area of system and application monitoring, reporting and batch using troubleshooting tools and techniques and referring to external vendors.
• Analyse and perform migration of systems/applications central monitoring, reporting and batch environment in accordance with established procedures, in order to ensure proper service availability
• Maintain accurate and up-to-date technical documentation related to the monitoring, reporting and batch infrastructures including SOP, guides and other relevant technical and process documents
• Transfer knowledge to colleagues and ensure sufficient documentation is available for tasks tobe assigned to first and second level support
• Support Continuous Improvement process on the tools and processes implemented.

Requirements

• At least 15 years of experience in Infrastructure monitoring, reporting, batch and service reliability in a large scale enterprise environment
• Experience working with Infrastructure tools such as TWS, Zabbix and Ondemand
• Experience in automation tools and process optimization
• A strong foundation in Infrastructure concepts covering servers, virtualization, networking, etc.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

The role will be primarily focused on overseeing the database administration functions in PostgreSQL and EDB PostgreSQLwhich includes

• Database installation
• Database planning, design and implementation
• Database backup, maintenance, and query optimization
• Profile server resource usage, optimize and tweak as necessary.
• Review recommendations on architecture/design decisions that will ensure optimal application performance with PostgreSQL.
• Collaborate with other team members and stakeholders.
• Position requires the ability to work various work schedules that support a 24x7 coverage may include nights, weekends and holidays.

Requirements

• Strong proficiency in PostgreSQL/EDB PostgreSQL database management.
• Minimum 10 years of experience in PostgreSQL database administration.
• Minimum 7 years of experience in EDB PostgreSQL and EDB ecosystem tools such as EFM,MTK,BARMAN and PEM.
• Good knowledge in PostgreSQL core components and concepts.
• In depth knowledge in SQL and Query tuning.
• Proficient in writing and optimizing SQL statements.
• Moderate knowledge of Linux operating system (RedHat) and Linux commands.
• Proficient writing Linux shell scripts for maintenance and automation purposes.
• Experience in setting up replication.
• Experience in preparing documentations and specifications.
• Knowledge of de-facto standards and best practices in PostgreSQL.
• Knowledge of limitations in PostgreSQL and their workarounds in contrast to other popular relational databases.
• Familiarity with other databases such as MariaDB, MySQL or Oracle will be an added advantage.
• Willingness to learn and teach back.
• Should be a good team player.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we’re looking for Software Engineers, to be part of the project team, able to maintain, upgrade and manage our in-house development of system solutions projects.

Responsibilities:

• Responsible for assigned software modules in the requirement gathering, design, development, test, training and documentation.
• Acquire specific user domain knowledge that will benefit in understanding user operations.
• Ensure that software designed and developed are according to project requirement.
• Work cohesively with project team members, business analysts and stakeholders.
• Able to contribute any improvement towards software development best practices in areas of automated tools, languages, APIs, etc..

Requirements:

• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
• Certificate/Diploma holder with minimum 3-years of relevant experiences
• Experience in programing languages, such as C++, C#, Java, Angular, NodeJS and JavaScript RDBMS / MongoDB / PostgreSQL knowledge will be preferred.
• Understanding of software requirements, software development process, software debugging, software testing
• Good writing and communication skills
• Candidates with relevant working experience will have added advantages
• Have positive attitude and able to work as a team.

Interested applicants, please email your updated resume (in MS Word or PDF) to [email protected] indicating availability date, current and expected salary. We regret that only short-listed candidates will be notified.

Seeking an experienced AI Engineer to join our dynamic team. In this role, you will be pivotal in fine-tuning open-source language models to develop sophisticated internal tools. These tools will aid in generating marketing content, optimizing business development strategies, managing CRM tooling, and compiling information efficiently. If you are passionate about leveraging AI to create impactful tools and improve operational efficiencies, and if you have a strong background in AI, machine learning, and natural language processing, we would love to hear from you.

Responsibilities:

• AI Model Fine-Tuning: Fine-tune open-source language models for applications including marketing content generation, business development optimization, CRM management, and information compilation.
• Cross-functional Collaboration: Work closely with teams across the company to identify AI-driven solutions that enhance business processes and contribute to strategic goals.
• Innovation and Research: Stay abreast of the latest developments in AI, machine learning, and NLP to drive innovation within our tooling and product offerings.
• Data Analysis and Model Training: Collaborate with the data science team to preprocess data, train models, and implement algorithms, ensuring the highest standards of accuracy and efficiency.
• Compliance and Documentation: Ensure all AI solutions comply with relevant data protection policies and document development processes and outcomes for internal and external stakeholders.

Requirements:

• Required Experience: At least 3 years of experience in AI engineering, specifically with experience in fine-tuning language models and developing NLP applications.
• Technical Proficiency: Expertise in Rust, Python, TensorFlow or PyTorch, NLP, and text generation models (e.g., GPT, BERT). Familiarity with cloud services (AWS, Google Cloud, Azure) is a plus.
• Innovative Thinking: A strong capability for innovative thinking and the ability to apply AI in solving complex business challenges.
• Collaborative Skills: Exceptional collaboration skills, with an ability to work effectively across different teams and disciplines.
• Education: Bachelor's or Master's degree in Computer Science, AI, Machine Learning, or a related field.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

The Cloud DevOps Engineer will design, develop, test and deploy technologies and tools for VPC platform in DBS. In this role, you will be working with a team of SME from virtualization, network, storage, automation and public cloud to providing deep technical support for hypervisor, Docker and Kubernetes administration supporting application on-boarding and involved in building expertise and leveraging state-of-the-art DevOps tools and providing virtual machines and container services to DBS inhouse cloud application developers. The role also entails monitoring and ensuring performance, reliability, and security to meet our target SLA; troubleshooting production issues and coordinating with the development team to streamline code deployment.

• Design, develop and deploy the container platform and maintain and improve x86, hypervisor, storage, Kubernetes & Docker-based infrastructure
• Perform day-to-day administration tasks including maintenance, patches, upgrades and security configurations
• Find solutions to problems that disrupt the availability, performance, and stability of our systems, identifies issues proactively using required tools for all components, and assist in ensuring compliance with security policies and procedures.
• Work in conjunction with the development and operations team to understand requirements for functionality, performance, and security of applications
• Explore and maintain an understanding of the internal architecture and client requirements to our applications
• Manage the processes of deployments using blue-green deployment pattern whenever possible
• Implement the tools and processes for monitoring servers and services to support DBS application transformation requirement
• Suggest ways to improve and reduce operational costs with adaptive performance tuning
• Investigate and develop skills in new technologies, collaborate across all in-country VPC setup

Requirements

• The candidate should have a minimum of 10 years working experience with a broad IT support background, covering virtualization, hypervisor, Docker, Kubernetes, Infrastructure experience on server and networking and some development experience. We are particularly interested in experience of the following:
• At least 5 years of experience with hypervisor, Kubernetes, Docker, and/or cloud deployment technologies e.g. Vmware vCenter, vSphere, Tanzu and OpenStack.
• Operations or systems administration experience, particularly on virtualization hypervisor, Linux and Window
• Broad knowledge of systems, servers, load balancers, SAN storages, security, networking and some background in programming.
• Experience with container networking on virtualization
• Strong experience in managing high-load and auto-scaling production environment
• Programming experience in any scripting language (like Python)
• Experience with monitoring tools like Prometheus, Grafana, Datadog is add on
• Ideal applicants should be used to dealing with escalated issues focused on vendor solution required for virtual private cloud setup.

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

• To analyse user requirements and design, develop, implement and maintain computer applications to support and assist users to meet their business objectives more effectively and efficiently.
• Develop, support and enhance the Data Download Centre (including Engineering Portal) and iSCM websites.
• Develop, support and enhance Excel productivity enhancement tools (VBA macros).
• Support end-users in usage of Plasma and ACCPAC and help to resolve any operational issues, including working together with vendor (YHQ or Databit) if necessary.
• Develop and enhance data extraction and transformation mechanisms on source systems (e.g. Plasma, YEOS, NYQT, Oracle BI, SAP RFC, PTS etc.) and store the results into Plasma Info Server Monitor the space consumption of Plasma Info so that Server database so that potential problems (e.g. disproportionate consumption of disk space by a particular table, depletion of data tablespace, excessive consumption of temp tablespace) are detected and resolved early to avoid unscheduled database downtime.
• Perform ad-hoc retrieval of order/production/sales data to support incident investigation, reporting or other requests.
• Support Migration Activities of Existing Plasma Info Server to SAP.
• Support & ensure successful implementation of Company-wide Automation (ERP) Projects.

Requirements:

• Degree in Info Systems/Comp Science or its equivalent
• Prefer 2-3 years relevant experience in Manufacturing Industry.

Knowledge:

SQL; Oracle PL/SQL; MS SQL Server Transact-SQL

Object-oriented analysis and design

ASP.NET 4.5.1; C/C++/C#; XML

JavaScript; JQuery; CSS; HTML

Excel VBA; VBScript; PowerShell

PHP, VS.Net, MSOffice

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Seeking an experienced AI Engineer to join our dynamic team. In this role, you will be pivotal in fine-tuning open-source language models to develop sophisticated internal tools. These tools will aid in generating marketing content, optimizing business development strategies, managing CRM tooling, and compiling information efficiently. If you are passionate about leveraging AI to create impactful tools and improve operational efficiencies, and if you have a strong background in AI, machine learning, and natural language processing, we would love to hear from you.

Responsibilities:

• AI Model Fine-Tuning: Fine-tune open-source language models for applications including marketing content generation, business development optimization, CRM management, and information compilation.
• Cross-functional Collaboration: Work closely with teams across the company to identify AI-driven solutions that enhance business processes and contribute to strategic goals.
• Innovation and Research: Stay abreast of the latest developments in AI, machine learning, and NLP to drive innovation within our tooling and product offerings.
• Data Analysis and Model Training: Collaborate with the data science team to preprocess data, train models, and implement algorithms, ensuring the highest standards of accuracy and efficiency.
• Compliance and Documentation: Ensure all AI solutions comply with relevant data protection policies and document development processes and outcomes for internal and external stakeholders.

Requirements:

• Required Experience: At least 3 years of experience in AI engineering, specifically with experience in fine-tuning language models and developing NLP applications.
• Technical Proficiency: Expertise in Rust, Python, TensorFlow or PyTorch, NLP, and text generation models (e.g., GPT, BERT). Familiarity with cloud services (AWS, Google Cloud, Azure) is a plus.
• Innovative Thinking: A strong capability for innovative thinking and the ability to apply AI in solving complex business challenges.
• Collaborative Skills: Exceptional collaboration skills, with an ability to work effectively across different teams and disciplines.
• Education: Bachelor's or Master's degree in Computer Science, AI, Machine Learning, or a related field.

Responsibilities:

• Analyze technical inquiries and evaluate client specifications
• Establish technical, application, and process design support.
• Prepare a quotation, including technical specifications and cost estimates for equipment or solutions, tailored to customer needs and budget.
• Develop a technical presentation for the customer.
• Communicate with the manufacturer or a representative to obtain an estimate.
• Collaborate with the draftsman to create the layout and process flow diagram or flowsheet.

Requirements:

• Diploma in Mechanical, electrical, chemical or equivalent
• Prior sales experience in architectural building products is an added advantage
• At least 1 year related sales experience
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The BIM (Building Information Modeling) Modeller is responsible for creating and maintaining accurate and detailed 3D models of building projects using BIM software. This position plays a crucial role in facilitating effective communication and collaboration among project stakeholders, including architects, engineers, contractors, and clients. The BIM Modeller works closely with the design and construction teams to develop and coordinate the BIM model throughout the project lifecycle.

Responsibilities:

• Develop and maintain 3D BIM models based on architectural and engineering design documents.
• Utilize BIM software (such as Autodesk Revit) to create detailed models of building components, systems, and structures.
• Coordinate and integrate models from various disciplines (architectural, structural, MEP, etc.) into a comprehensive federated model.
• Ensure accuracy, consistency, and compliance with BIM standards and project requirements.
• Collaborate with project team members to resolve clashes and conflicts within the BIM model.
• Proficiency in BIM software, such as Autodesk Revit, Navisworks, or similar tools.
• Strong knowledge of building construction, systems, and components.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Drive security projects across the region which involves vendor management, collaboration with stakeholders, business users and application teams
• Lead overall end-to-end project delivery
• Keep abreast of relevant technology to improve service delivery
• Identify areas of improvement through process improvement and/or automation.
• Provide technical expertise and guidance to internal teams on cybersecurity-related matters.
• Contribute to the continuous improvement of security processes, tools, and technologies.

Requirements

• Degree in computer science, engineering, or other computer-related field of study.
• CISM, CISSP, GIAC, or relevant security certification would be an advantage.
• Prior experience in implementing/managing security solution
• Process strong interest in new system development/evaluation.
• Ability to work in a fast-paced environment and keep pace with technical/operational innovation.
• Good communication skills.
• Self-motivated with ability to work with minimal supervision
• Experience in managing endpoint-related security applications such as Anti-Virus, EDR and DLP
• Knowledge and understanding of emerging risk areas, e.g. mobile, remote access, wireless technologies, DLP, Windows and Unix-based operating systems, etc.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

This role is responsible for the management and development of the Customer Relations team in order to ensure a high standard of service is always provided to both internal and external customers.

Responsibilities

• Oversee the day-to-day operation of the Customer Relations Team
• Ensure RED service standards are embedded in all our customers’ interactions
• Ensure performance key targets, SLAs and KPIs are achieved
• Ensure all stakeholder reporting is within timescales and guidelines
• Identify root cause of complaints and opportunities to take proactive measures to enhance customer experience
• Identify VOC trend and make timely recommendation on staffing and scheduling to ensure the team is adequately staffed

Working Relationships

• Direct reporting to Deputy Head of Customer Relations
• Supervisory relationship to 10 – 12 CRM / CRS
• Working relationship with:
• Business Units
• Support Units
• Client Services Managers
• Operations including Operations Managers, Team Managers and
• Customer Service Officers
• Workforce Management Team
• Training Team
• Assurance Specialist

Requirements

• 3 - 5 years’ experience managing telephony operations or online services
• Experience managing complaints across large customer base
• Experience in managing senior management and regulators
• Experience in Process Improvement Events
• Experience in leading a team of officers
• Good customer management skills
• Strong leadership skills to manage and lead different individuals who deal with challenging situations every day
• Positive, self-motivated and meticulous individual who has a clear and focused mind when handling negative customer VOC
• Ability to identify and address unstated needs of customer
• Strong focus on customers and business
• Excellent written and verbal communication skills and ability to communicate with people of different groups and levels of management
• Ability to think for the customer and not accept status quo

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We are seeking a talented and motivated Software Engineer with experience in Oracle Data Meter Management or CC&B modules. As a key member of our agile development team, you will play a crucial role in building and testing high-quality software applications. The ideal candidate is passionate about delivering exceptional user experiences and is proficient in both frontend and backend development.

Responsibilities:

• Design, develop, and implement Java and .NET applications, utilizing Core and Enterprise Java, .NET technologies, and frameworks such as Spring, Struts, Sprint Boot, Hibernate, MyBatis-Plus.
• Create RESTful web services and integrate them into existing systems.
• Develop, deploy, and maintain microservices, ensuring scalability and robustness.
• Collaborate with cross-functional teams to enhance application functionality and performance.
• Provide SIT/UAT support during testing phases, ensuring applications meet quality standards and user requirements.
• Offer production support, troubleshoot bugs, and implement enhancements for existing applications.
• Support minor/major upgrades, hardware refreshes, and system patching, conducting sanity and regression tests.
• Integrate applications with Azure services and manage integration components.
• Develop and maintain applications on Windows and Linux/Unix environments, proficient in scripting for these platforms.
• Implement security measures, adhering to PKI and ensuring compliance with security fundamentals.
• Utilize Apache Shiro for access control and security implementations.
• Manage Oracle and MSSQL databases, including core database operations and PL/SQL.
• Implement database enhancements, optimizations, and performance tuning.

Requirements:

• Minimum 5 years of hands-on experience in Core and Enterprise Java development.
• Proficiency in Java Application Servers like Tomcat and WebLogic.
• Strong understanding and experience with .NET technologies.
• Well-versed in Spring, Struts, Spring Boot frameworks, Hibernate, MyBatis-Plus, JPA, and REST web services.
• Familiarity with Windows, Linux, and/or Unix scripting for application deployment and maintenance.
• Experience with Azure integration and IIS.
• Proficiency in Oracle database operations (Core DB & PL/SQL) and MSSQL.
• Good grasp of network fundamentals and issue investigation.
• Knowledge of Apache Shiro, MapStruct, Ant Design Vue is advantageous.
• Understanding of security fundamentals and PKI.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Relevant certifications in Java, .NET, or related technologies are a plus.

This is a 12-month contract role.

We are seeking a talented and motivated Software Engineer with experience in Oracle Data Meter Management or CC&B modules. As a key member of our agile development team, you will play a crucial role in building and testing high-quality software applications. The ideal candidate is passionate about delivering exceptional user experiences and is proficient in both frontend and backend development.

Responsibilities:

• Design, develop, and implement Java and .NET applications, utilizing Core and Enterprise Java, .NET technologies, and frameworks such as Spring, Struts, Sprint Boot, Hibernate, MyBatis-Plus.
• Create RESTful web services and integrate them into existing systems.
• Develop, deploy, and maintain microservices, ensuring scalability and robustness.
• Collaborate with cross-functional teams to enhance application functionality and performance.
• Provide SIT/UAT support during testing phases, ensuring applications meet quality standards and user requirements.
• Offer production support, troubleshoot bugs, and implement enhancements for existing applications.
• Support minor/major upgrades, hardware refreshes, and system patching, conducting sanity and regression tests.
• Integrate applications with Azure services and manage integration components.
• Develop and maintain applications on Windows and Linux/Unix environments, proficient in scripting for these platforms.
• Implement security measures, adhering to PKI and ensuring compliance with security fundamentals.
• Utilize Apache Shiro for access control and security implementations.
• Manage Oracle and MSSQL databases, including core database operations and PL/SQL.
• Implement database enhancements, optimizations, and performance tuning.

Requirements:

• Minimum 5 years of hands-on experience in Core and Enterprise Java development.
• Proficiency in Java Application Servers like Tomcat and WebLogic.
• Strong understanding and experience with .NET technologies.
• Well-versed in Spring, Struts, Spring Boot frameworks, Hibernate, MyBatis-Plus, JPA, and REST web services.
• Familiarity with Windows, Linux, and/or Unix scripting for application deployment and maintenance.
• Experience with Azure integration and IIS.
• Proficiency in Oracle database operations (Core DB & PL/SQL) and MSSQL.
• Good grasp of network fundamentals and issue investigation.
• Knowledge of Apache Shiro, MapStruct, Ant Design Vue is advantageous.
• Understanding of security fundamentals and PKI.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Relevant certifications in Java, .NET, or related technologies are a plus.

This is a 12-month contract role.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

The Cloud DevOps Engineer will design, develop, test and deploy technologies and tools for VPC platform in DBS. In this role, you will be working with a team of SME from virtualization, network, storage, automation and public cloud to providing deep technical support for hypervisor, Docker and Kubernetes administration supporting application on-boarding and involved in building expertise and leveraging state-of-the-art DevOps tools and providing virtual machines and container services to DBS inhouse cloud application developers. The role also entails monitoring and ensuring performance, reliability, and security to meet our target SLA; troubleshooting production issues and coordinating with the development team to streamline code deployment.

• Design, develop and deploy the container platform and maintain and improve x86, hypervisor, storage, Kubernetes & Docker-based infrastructure
• Perform day-to-day administration tasks including maintenance, patches, upgrades and security configurations
• Find solutions to problems that disrupt the availability, performance, and stability of our systems, identifies issues proactively using required tools for all components, and assist in ensuring compliance with security policies and procedures.
• Work in conjunction with the development and operations team to understand requirements for functionality, performance, and security of applications
• Explore and maintain an understanding of the internal architecture and client requirements to our applications
• Manage the processes of deployments using blue-green deployment pattern whenever possible
• Implement the tools and processes for monitoring servers and services to support DBS application transformation requirement
• Suggest ways to improve and reduce operational costs with adaptive performance tuning
• Investigate and develop skills in new technologies, collaborate across all in-country VPC setup

Requirements

• The candidate should have a minimum of 10 years working experience with a broad IT support background, covering virtualization, hypervisor, Docker, Kubernetes, Infrastructure experience on server and networking and some development experience. We are particularly interested in experience of the following:
• At least 5 years of experience with hypervisor, Kubernetes, Docker, and/or cloud deployment technologies e.g. Vmware vCenter, vSphere, Tanzu and OpenStack.
• Operations or systems administration experience, particularly on virtualization hypervisor, Linux and Window
• Broad knowledge of systems, servers, load balancers, SAN storages, security, networking and some background in programming.
• Experience with container networking on virtualization
• Strong experience in managing high-load and auto-scaling production environment
• Programming experience in any scripting language (like Python)
• Experience with monitoring tools like Prometheus, Grafana, Datadog is add on
• Ideal applicants should be used to dealing with escalated issues focused on vendor solution required for virtual private cloud setup.

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels

Responsibilities

• Responsible for managing and maintaining TWS infrastructure which includes handling production problems, deep troubleshooting of issues, identify root cause and fix the issues permanently.
• Install, customize, enhance, and integrate IBM TWS infrastructure with multiple platforms to support scheduling (Cloud and OpenShift integrations).
• Perform day to day administration and operation activities for the TWS infrastructure such handling user queries/issues, minor & major TWS upgrades, patching, ISCD & NVA fixing etc.
• Responsible for continuous operation of TWS infrastructure across the region and improve the service delivery by automating/fixing the issues permanently.
• Support rotational 24x7 on-call duty mobile in case any incident/problem reported during out of office hours.
• Automate common operation, administration, and monitoring tasks for the TWS infrastructure.
• Ensure availability, performance and supportability for TWS infrastructure.
• Develop and deliver software products and automation systems on-time with good quality.

Requirements

• Tivoli subject matter expert (SME) with a strong background in Tivoli Workload Scheduler design, implementation, deployment & issue troubleshooting experience.
• More than 8 years of production support experience as TWS Administrator.
• Working experience in operating system such as Linux/AIX/Wintel.
• Good hands-on system administration experience on Tivoli Workload Scheduler version 9.x. & 10.x
• Understanding on various development, testing and deployment tools - GIT/GITHUB, JENKINS, DOCKER, KUBERNETES & PUPPET
• Understanding on various TWS scheduling options and troubleshoot if any problem. Scheduling options are HTTP, HTTPs, restful webservice, java, oracle, resource pool, dynamic pool, and remote jobs.
• Good working knowledge in one or more scripting languages such as Perl, Python and shell scripts on Linux or UNIX platforms.
• Working experience in system administration tasks on Linux/UNIX platforms including software installation, configuration, patching etc.
• Eager to learn, explore on new technology related to TWS system/scheduling.
• Passionate on-coding and developing automation to support team on need basis.
• Added advantage on new technology stack to support TWS infrastructure in OPENSHIFT, DOCKER & KUBERNETES.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.