Job Description

• Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Provide smart Hands and Feet support for Technology team on demand
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.
• Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
• Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.
• Co-ordination for cable patching with Vendors or enable on demand.
• Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
• Installing and configuring hardware and software components to ensure usability by end users
• Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
• Experience in supporting overall manufacturing / lab IT systems and IT devices
• Familiarity with manufacturing, lab or distribution center IT equipment
• Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident

Job Requirements:

• Diploma or degree in IT
• ITIL and/or any other additional certification preferred
• Minimum 2 years desk side support services.
• Advanced communications skills to work with multiple teams and/or OEMs on high priority issues
• Advanced Microsoft skills (server support, etc.)
• Knowledge / Understanding of GMP and GxP
• Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment
• Strong focus on quality and attention to detail
• Strong Analytic/Troubleshooting Skills.
• Strong Communication Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of MacOS & iOS environment & administration.
• Advanced understanding of the MacOS imaging & end-point deployment process.
• Basic understanding of policy, user certificates and keychains design, management, and deployment.
• Advanced knowledge of mobile device support

Job Description:

• Design and configure CRM forms, views, dashboards, and workflows.
• Create solution designs to address client business, interface and performance requirements.
• Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions that include MS CRM, third-party integrations, and customizations.
• Create functional requirements and designs for customizations.
• Create accurate estimates for implementation tasks.
• Provide MS Dynamics SME expertise to clients and mentor team members.
• Assist in data migration (data mapping) from external systems into MS CRM

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related discipline.
• 3-5 years of experience with Microsoft Dynamics 2016/365 CRM.
• Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation.
• Familiarity with the O365 platform, specifically its integration features with Dynamics CRM, including SharePoint and OneDrive/OneNote.
• Familiarity with Data Export Service and Azure SQL.
• Experience with SSIS or other ETL technologies.
• Experience with CRM API, REST/ODATA and SOAP endpoints would be advantageous.
• Strong written communication skills, especially for articulating technical specifications.

Job Description:

• Design and configure CRM forms, views, dashboards, and workflows.
• Create solution designs to address client business, interface and performance requirements.
• Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions that include MS CRM, third-party integrations, and customizations.
• Create functional requirements and designs for customizations.
• Create accurate estimates for implementation tasks.
• Provide MS Dynamics SME expertise to clients and mentor team members.
• Assist in data migration (data mapping) from external systems into MS CRM

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related discipline.
• 3-5 years of experience with Microsoft Dynamics 2016/365 CRM.
• Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation.
• Familiarity with the O365 platform, specifically its integration features with Dynamics CRM, including SharePoint and OneDrive/OneNote.
• Familiarity with Data Export Service and Azure SQL.
• Experience with SSIS or other ETL technologies.
• Experience with CRM API, REST/ODATA and SOAP endpoints would be advantageous.
• Strong written communication skills, especially for articulating technical specifications.

Job Description:

• Translate business requirements into detailed application architectural specifications.
• Create, evaluate, and implement plans by considering key factors such as long-term effectiveness, practicality, compliance, and scalability.
• Collaborate with in-house development team and vendor development staff to resolve technical challenges.
• Provide architectural and technical support during production incidents.
• Assist in Pre-Sales activities including understanding tender requirements, estimating effort & costs based on client requirements, and proposing team/roles and duration required for implementation.

Job Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 15+ years of IT experience, with a minimum of 7-8 years of design, implementation, or consulting on distributed applications.
• Minimum 5 years of hands-on experience as a technical lead or system architect (i.e. system design, performance tuning, and system prototyping & maintenance).
• Experienced in designing and implementing software applications.
• Prior experience working with in-house development teams running the end-to-end software development process.
• Extensive experience in designing, developing, and deploying scalable ASP.NET/.NET Core applications on cloud platforms and containers, such as AWS & Azure.
• Strong understanding of DevOps software development tools and methodologies. Familiarity with DevSecOps, CI/CD & micro-services Cloud Native development.
• Strong understanding of solution development life cycles, management of enterprise architecture, and applications of IT risk & security considerations.
• Experience in training and mentoring junior and mid-level developers to ensure continuous development of the team.

Job Description:

• Develop software using C++ on embedded platforms such as QNX, VxWorks, and Embedded Linux.
• Design and develop software using object-oriented principles, UML modeling, and design patterns.
• Work with multi-threading, socket programming, and serial/USB communication.
• Perform software testing, debugging, and troubleshooting of embedded systems.
• Collaborate with teams to meet stringent timelines and deliver high-quality software.

Job Requirements:

• Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, Computer Science, or a relevant discipline.
• Developed a software in at least one full software development lifecycle.
• Experience in writing requirements specifications, use cases, design documentation, and designing software using object-oriented software design and UML modelling.
• Good knowledge and experience in C++ on embedded platforms.
• At least 5 years of experience in object-oriented software development.
• Prior experience in Scrum AGILE methodology process to develop and integrate embedded devices with cloud platforms is a plus.
• Prior experience in developing and integrating vehicle side information technology for public transport (ITxPT) services, like GNSS and AVMS services would be advantageous.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Self-motivated, independent and a good team player.

Job Description:

• Design and develop complex enterprise applications in Java/JEE, focusing on both UNIX/LINUX and Windows environments.
• Analyze requirements, design solutions, develop applications, and deliver web-based applications interfacing with databases using JDBC and SQL.
• Follow software development lifecycle (SDLC) methodologies, including producing SDLC documentation.
• Participate in the Agile development process and integrate continuous delivery and integration practices.
• Design, develop, and optimize database solutions, ensuring high performance.
• Maintain high standards for accessibility and usability when building web interfaces (HTML, CSS, JavaScript).
• Implement, troubleshoot, and debug applications using web security best practices.

Job Requirements:

• Bachelor’s degree in Computer Science, IT or Engineering with at least 5 years of relevant experience in software development.
• Assisted in at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations.
• Strong expertise in Java/JEE, web programming, and database application interfacing (JDBC, SQL).
• Experience working with Agile development methodologies and continuous integration.
• Proficiency in the Spring Framework and Spring Boot.
• Experience in database design, development, and performance tuning.
• Strong understanding of access control principles and experience with systems like IBM Tivoli or Microsoft Active Directory is preferred.
• Strong understanding of Graphical User Interface (GUI) design principles and best practices.
• Experience in implementing user friendly and intuitive GUIs that are optimized for managing large amounts of data.
• Proficiency in HTML, CSS, and JavaScript.
• Understanding of RESTful APIs and their integration with Java based systems.
• Knowledge of web security best practices, including XSS and CSRF.
• In-depth knowledge of web-based application development, including security best practices such as XSS and CSRF prevention.
• Familiarity with UI debugging tools such as Chrome DevTools and Postman.
• Experience in ExtJS Javascript Framework v5 and above will be an advantage.
• Experience in Automatic Fare Collection (AFC) systems is a plus.
• Good written and verbal communication skills.

Job Description:

• Design and implement database architecture and modeling strategies to ensure database security, scalability, and performance.
• Collaborate with the application development team to define data models and optimize database operations.
• Serve as the primary point of contact for principal vendors related to software and hardware.
• Provide production support, troubleshoot database issues, and participate in after-office-hours support rotation.
• Provide support to the application team on database related matters (e.g. data patching, application deployments, extracting data from database for reporting).
• Plan and strategize data mapping for data migration from legacy systems to support the deployment of the project, ensuring no data loss during conversion.
• Review data mapping and integration specifications to ensure adherence to best practices and quality standards.
• Ensure timeliness and accuracy of data sync during co-existence with legacy systems.
• Develop and maintain database-related codes or scripts such as data sync scripts, data masking scripts, stored procedures etc.
• Ensure the availability of database services and servers.
• Installation and configuration of database systems and associated products.
• Ensure compliance with security vulnerabilities and patching cycles.
• Troubleshoot and remediate security vulnerabilities reported by security scan.
• Reviewing and maintaining of database accounts.
• Optimize database performance, including query tuning, indexing, and capacity planning.
• Configure backup systems and monitor database health.
• Perform database hardening in accordance with industry standards.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience with Oracle, MSSQL, DB2, MySQL, PostgreSQL, MariaDB, or MongoDB, including environment setup and management.
• Experience managing databases in high-availability (active-active) setups will be an added advantage.
• Knowledge in PL/SQL scripting is preferred.
• Knowledge in working with ETL and data co-existence technology with legacy systems.
• Experience with database auditing, security, and data masking products is a plus.

Job Description:

Developer:

• Design and develop solutions using Agile or waterfall methodologies.
• Troubleshoot and resolve issues by writing scripts and SQL queries.
• Collaborate closely with Business Analysts and Quality Engineers for user stories elaboration, test automation, bug fixes etc.
• Collaborate with the DevOps team on the continuous integration, build, and release automation processes.
• Estimate story efforts during sprint planning for Agile projects.
• Convert acceptance criteria into automated unit test cases.
• Support production issues and duty rotation for after-office-hours support.
• Champion Agile technical practices such as test-driven development, pair programming and refactoring
• Assist in application deployment to various environments.

Tester:

• Understand requirements from stakeholders and collaborate with the development team to define and improve the build system quality.
• Review stories or requirement specifications to ensure that requirements stated are correct, unambiguous and verifiable.
• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.
• Collaborate closely with stakeholders and project teams to estimate testing scope and timelines.
• Develop and maintain testing deliverables, including test plans and test cases, adapting to evolving requirements.
• Create and manage automated test frameworks, maintain functional test scripts, and prepare test environments.
• Perform system integration testing, ensuring the output from other systems meets expectations.
• Conduct extensive manual, functional, and exploratory testing, including browser testing.
• Conduct performance and load testing, providing feedback on improvements required.
• Perform security and application performance testing to ensure robust systems.
• Manage defect analysis, validate fixes, and collaborate with development teams on improvements.
• Demonstrate tested stories during sprint reviews and prepare production showcases.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• ICT Assessment Certification for Software Developer conducted by NUS-ISS will be advantageous.
• Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent will be an added advantage.
• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.
• Good understanding and completion of projects using waterfall or Agile methodologies.
• Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development
• Knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behaviour driven development (BDD).
• Ability to troubleshoot complex issues ranging from system resource to application stack traces.
• Experience in DevOps deployment and data virtualization tools like Denodo is preferred.
• Experience in big data engineering jobs using e.g. Python, Pyspark, Linux or ETL tools like Informatica.
• Strong SQL and data modelling and data analysis skills.
• Good understanding of analytics and data warehouse implementations.
• Knowledge of creating packaging and building scripts with Docker etc.
• Experience in implementing systems with high availability, performance, and security hosted at various data centres or hybrid cloud environments will be an added advantage.

Responsibilities:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below

• Oversight and management of Operation JIRA support tickets coming in for the system
• Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
• Communicating directly with users to help resolve their issues
• Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Commercial and Investment Banking (CIB) Technology, Payments Technology team, you will be accountable for end-to-end technical delivery across Regulatory initiatives as well as implement new regulatory requirements. You will serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

• Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture proactively

• Contributes to software engineering communities of practice and events that explore new and emerging technologies

• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems

• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience

• Bachelor’s Degree in Computer Science or equivalent

• Hands-on practical experience in system design, application development, testing, and operational stability

• Proficient in coding in one or more languages

• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others

• Familiarity with troubleshooting common networking technologies and issues

• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision

• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

• Ability to initiate and implement ideas to solve business problems

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies

• Exposure to cloud technologies

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=94257fa6ba4d15cd4f31192bbff1517a

Class 4 Driver with Cement Mixer Driving Experience. Delivery to island-wide as per main contractor supply requests.

The Senior HR Ops Executive will be the point of contact of the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives. This role involves working closely with senior leadership to drive performance, manage change, and enhance employee experience.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Business Partner or similar role, with a deep understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Qualifications & Requirements:

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.
• Developed software in at least one full Software Development Lifecycle.
• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object[1]oriented software design and UML modelling
• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).
• Experience in multi-threading, socket programming and serial/USB communication.
• At least 5 years’ experience in object-oriented software development.
• Experience in container development with docker in IoT devices.
• Prior experience in following areas Scrum AGILE methodology process is a plus: o Scrum AGILE methodology process o Develop and integrate embedded devices with cloud platforms o Develop and integrate vehicle side Information Technology for Public Transport (ITxPT) services, like GNSS and AVMS services. Strong analytical and problem-solving skills
• Good written and verbal communication skills
• Self-motivated, independent and a good team player

Responsibilities:

• Working in a team to design and develop a real-time, reliable and secured e-payment devices that processes millions of public transport commuters’ cards daily. The activities required to be performed shall include the following:
• Requirements gathering.
• Design and develop software applications for embedded devices.
• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.
• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.
• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.
• Assist day-to-day application support issues.
• Liaise with users on the requirement testing and production issues

• Must have experience in data center deployments, building large-scale infrastructure.
• Knowledge of network routing and switching concepts and protocols including BGP, TCP/IP, VLAN, ISIS, OSPF, and MPLS
• Comfortable accomplishing basic tasks from Linux/Unix command line interface
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
• Experience with Service Provider network hardware platforms and architectures including routers/switches and data center switching platforms is preferred (Good to have)
• Experience with field-based work in data centers

Qualifications & Requirements:

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.
• Developed software in at least one full Software Development Lifecycle.
• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object[1]oriented software design and UML modelling
• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).
• Experience in multi-threading, socket programming and serial/USB communication.
• At least 5 years’ experience in object-oriented software development.
• Experience in container development with docker in IoT devices.
• Prior experience in following areas Scrum AGILE methodology process is a plus: o Scrum AGILE methodology process o Develop and integrate embedded devices with cloud platforms o Develop and integrate vehicle side Information Technology for Public Transport (ITxPT) services, like GNSS and AVMS services. Strong analytical and problem-solving skills
• Good written and verbal communication skills
• Self-motivated, independent and a good team player

Responsibilities:

• Working in a team to design and develop a real-time, reliable and secured e-payment devices that processes millions of public transport commuters’ cards daily. The activities required to be performed shall include the following:
• Requirements gathering.
• Design and develop software applications for embedded devices.
• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.
• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.
• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.
• Assist day-to-day application support issues.
• Liaise with users on the requirement testing and production issues

Responsibilities:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below
- Oversight and management of Operation JIRA support tickets coming in for the system
- Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
- Communicating directly with users to help resolve their issues
- Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance

Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures

Planning routes and meeting delivery schedules

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems