Job Description

The successful candidate will be part of the Cloud & Platforms team.

He/She will be responsible for the following:

• Deep exposure to on-premises Linux and/or Windows administration on VMWare including SAN and storage solutions.

• Perform system administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation, and processes.

• Provide a focus on automation and Infrastructure-as-Code (IaC) to improve agility using tools such as Ansible, Python, and Terraform.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 5 years of IT experience with at least 3 years of hands-on experience in a similar role.

• Experience managing both Unix (Linux and/or AIX) and Windows servers. Expert level (e.g. certified) in one at least one: covering installation, configuration, security, networking, storage, patching, hardening etc.

• Experience working in VMWare environments.

• Practical experience administering SAN and related storage technologies.

• Experience with Python/Ansible scripting skills for provisioning and automating dynamic infrastructure.

• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, storage, networking, internet protocols, operating systems, scripting & monitoring tools and IT Security.

• Experience in Agile methodologies, DevOps, CI/CD and related tools preferred.

• Strong analytical, project management, communications, and interpersonal skills.

JOB SUMMARY
The Information Technology Associate is a technology professional proficient in many facets of information technology without any specific specialty, who possesses general business knowledge and soft-skills allowing him/her to be adaptable in a wide array of IT-related work environments. The IT Associate is able to fulfill different supporting roles depending on specific technology needs, ranging from technology support, web page design, or application training, to data security, software testing, project management, etc. The IT Associate performs basic and recurring functions of IT departments within the organization, and often is the front line workers for those departments. He/she has knowledge of commonly-used concepts, practices, and procedures within the IT field. Relies on instructions and pre-established guidelines to perform the functions of the job.

ESSENTIAL DUTIES AND RESPONSIBILITIES
· Perform technical and/or administrative tasks to ensure functionality and efficiency of the IT ecosystem.
· Collaborate with other IT professionals (including remote ones) to maintain the department’s standards, functionality, and performance.
· Ensure Customer Satisfaction with the utilization and results of the established processes and procedures.
· Maintain positive relations with all employees and seek suggestions/ways of improving compliance of IT processes and systems
· Participate in process, procedure, and systems continuous improvement, identify creative ways to reduce costs by streamlining them, and assure they are efficient and not redundant.
· Participate in project activities and ensure timely project delivery. Organize own work effectively and efficiently.
· Maintain discretion and confidentiality in all areas pertaining to data and proprietary information whether internal to Jabil or customer specific
· Maintain discretion and confidentiality in all areas pertaining to IT systems
· Participate in the exchange of ideas within the department. Ask questions and encourage input from other team members
· Understand and embrace the business and IT strategic direction
· Provide regular updates to appropriate managers and conference with them on complex or unusual situations
· Demonstrate commitment to customer service: anticipate, meet and exceed customer expectations, solve customer problems quickly and effectively, make customer issues a priority
· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization
· Ensure 100% adherence to all company, IT and department policy, processes and procedures
· Comply and follow all procedures within the company security policy.
· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
Must demonstrate self-sufficiency on the following skills/competencies:
· Has the ability to follow written and verbal directions.
· Has the ability to work effectively under pressure with constantly changing priorities and deadlines.
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail.
· Business Relationship Management – Practices building strong relationships with business, operations, and other IT groups.

Must be able to acquire the following skills/competencies under direction of others:
· Accountability – Accounts for his/her activities, accepts responsibility for them, and to discloses the results in a transparent manner.
· Action/Results Oriented - Brings full energy to things he/she sees as challenging; enjoys working hard; can act with a minimum of planning; seizes more opportunities than others.
· Business acumen - Knows how the business works; demonstrates knowledge in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; understands how strategies and tactics work in the marketplace.
· Detail oriented - Has an eye for details and makes a conscious effort to understand the actual cause behind an occurrence.
· Emotional intelligence - Has the ability to monitor his/her own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.
· Presentation Skills - Is effective in a variety of formal presentation settings: one-on-one, small, and large groups, with peers, direct reports, and bosses.
· Sense of urgency - Acts with the realization that efficiency is vital to success, and makes decisions and drives activities in the organization to meet important windows of opportunity.
· Business results orientation - Understands the process of figuring out how to get the right requirements, no matter the challenges faced, and stays resolutely focused on the core principles of gaining alignment and achieving clarity. Ensures that the project and efforts are consistently focused on delivering value for the organization.
· Communication skills - Is able to convey information to another effectively and efficiently.
· Decision making (problem solving) - Is able to forecast the outcome of each option, and based on all these items, determine which option is the best for that particular situation.
· Learning agility - Has the ability to learn, grow, and change over time and consequently develop new skills, rather than simply enhance those that he/she may already have.
· Teamwork - Works collaboratively with a group of people in order to achieve a goal.
· Project Management methodologies – Displays and applies knowledge on Project Management methodologies, specifically on Waterfall and Agile.
· Risk and issues management - Understands the process of identification, analysis, assessment, control, and avoidance, minimization, or elimination of unacceptable risks and/or issues.
· KPAs, metrics and SLA tracking - Understands and applies the tools and techniques to define, measure and control the performance of the project.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree required; degree in Computer Science, Engineering or Business discipline preferred. Diploma holders with experience will be considered.
• 0 to 1 year IT experience preferred or an equivalent combination of education, training or experience.

Job Description:-

• Handle second level of issues escalation from IT Support Officer.
• Develop, maintain, and enhance the services of e-portal.
• Maintain HR server, finger print devices.
• Maintain server for Dormitory Management System.
• Maintain Active Directory, file server, FTP, backup server.
• Network monitoring.
• Setup and maintain wireless devices.
• Monitor and maintain DNS, DHCP, VLAN, Proxy Server.
• Monitor and maintain spam.
• Monitor and maintain print server, fax server.
• Monitor and maintain manage switches and network appliances
• Develop, maintain, and enhance the existing PHP program.
• Ad-hoc job or project.

Job Requirements:-

• Diploma in Information Technology
• Good knowledge in computer hardware, software, networking
• Good knowledge in Windows, PHP, Java script, and SQL
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server
• Strong trouble shooting and analytical skill
• Self-motivated, self-discipline, willing to learn and able to work independently
• Ability to work under pressure
• Service focused, positive with good patience

Additional Notes:-

• 5 days work week
• Company transport pick up at Clementi/Jurong East/Choa Chu Kang MRT Station

Interested candidates, please apply here with your detailed resume stating current and expected remuneration, reasons for leaving previous employment and date of availability to commence work.

We regret that only shortlisted candidates will be notified.

We are looking for a Systems Engineer to support the institute’s IT infrastructure and operations. The candidate will provide level 2 and level 3 support for IT services, assist with new setups, as well as review and implementation security and compliance measures.

Requirements:

• Minimum Diploma or Bachelor’s degree in computer-related studies
• At least 3 years of relevant work experience
• Strong knowledge in servers and hardware technology
• Experience with open-source software packages and IT infrastructure services
• Good understanding of best practices and cybersecurity concepts
• Experience or strong knowledge in Linux system administration, scripting, storage, and security
• Experience with Virtualization and Containerization
• Knowledge in networking, firewalls, and routing
• Good interpersonal and communication skills
• Ability to work independently and as part of a team

Good to Have

• Familiarity with local scientific research environment.
• Experience with computational clusters (e.g., SLURM).
• Familiarity with Linux-based scientific tools and software.
• Experience with automation tools like Ansible or similar.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

The successful candidate will join the Singapore Airlines’ Information Technology Division and be a part of a dynamic and fast paced team. This team will be instrumental in transforming via technology, our operations in Finance, Procurement and/or Supply Chain to achieve the company’s strategic vision while optimizing the results across the business processes.

Key Responsibilities

• Play an integral role in our SAP S/4 HANA implementation project and working in areas of Finance, Procurement and/or Supply Chain
• Using Agile methodologies, work closely with business stakeholders, IT team and implementation partners to ensure that the S/4HANA solution, including relevant add-ons that will be implemented is able to deliver the business vision and projected outcomes and is aligned to our Digital Enterprise Architecture and Application Roadmap
• Support any ongoing BAU work where needed
• This is an individual contributor role

Requirements

• Possess a degree in Information Technology or related fields
• At least 5 years of functional and technical experience in SAP FICO, MM and/or PM modules and experience in integrating SAP ERP modules with non-SAP systems
• Knowledge and experience in S/4HANA is preferred and other SAP add-on solutions such as Ariba, TripRecord, IBP and iMRO would be added advantage
• Have knowledge / experience in delivering projects under the Agile framework
• Have a curious mind, is logical and possess good problem-solving and communication skills
• Able to work independently as well as collaboratively as part of a highly skilled team

We are looking for a Systems Engineer to support the institute’s IT infrastructure and operations. The candidate will provide level 2 and level 3 support for IT services, assist with new setups, as well as review and implementation security and compliance measures.

Requirements:

• Minimum Diploma or Bachelor’s degree in computer-related studies
• At least 5 years of relevant work experience
• Strong knowledge in servers and hardware technology
• Experience with open-source software packages and IT infrastructure services
• Good understanding of best practices and cybersecurity concepts
• Experience or strong knowledge in Linux system administration, scripting, storage, and security
• Experience with Virtualization and Containerization
• Knowledge in networking, firewalls, and routing
• Good interpersonal and communication skills
• Ability to work independently and as part of a team

Good to Have

• Familiarity with local scientific research environment.
• Experience with computational clusters (e.g., SLURM).
• Familiarity with Linux-based scientific tools and software.
• Experience with automation tools like Ansible or similar.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Role & Responsibilities

We are looking for a visionary and experienced leader to provide strategic Information Technology (IT) leadership, identifying and addressing the IT needs of the new hospital. You will lead a team in establishing IT requirements for a new acute hospital and in implementing IT systems, ensuring the integrity of business operations, and developing innovative solutions for secure, seamless operations.

Additionally, you will ensure that the IT strategy aligns with cluster and national plans and objectives. You will also develop procedures and processes to ensure that the new IT systems developed comply with public healthcare IT security policies.

This role offers a unique opportunity to shape the future of healthcare technology in Singapore.

Requirements

• Bachelor’s degree in computer science, information systems, engineering or equivalent, with at least 16 years of IT management and leadership experience in the healthcare sector.
• Excellent problem-solving abilities, along with strong written, communication, and interpersonal skills; capable of leading and collaborating with cross-functional teams.
• Experience working in a highly matrixed organisation, demonstrating effective teamwork.
• Knowledge of IT security matters, including security infrastructure design, operations, and compliance, would be an advantage.
• High energy, self-confidence and enthusiasm, with the ability to engage effectively with all levels within the organisation.

Job Description

-Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

-Strong architecture skills with ability to design and guide others designing solutions.

-Identify, test, communicate and implement emerging cloud technologies to improve operational efficiency, speed-to-market and reduce annual running cost.

-Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

-Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

-Actively and effectively track and manage initiatives and BAU activities.

-Team and people management. Manage team of cloud devops engineers in terms of technical solutions, work assignments and personal development.

-Operate within assigned budget and demonstrate fiscal responsibility.

-Define opportunities for automation wherever possible to improve developer agility.

-Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

-Support audit and infrastructure / network security scans, Disaster Recovery and security related drills.

-This position requires periodic system administration outside of normal business hours.

Requirements

-Possess a degree in Information Technology or related fields.

-Minimum of 10 years of IT experience with at least 5 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

-Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

-Strong analytical, project management, communications and interpersonal skills.

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

Job Scope
Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (MS Active Directory, Exchange, Oracle, SQL Server, Windows, VMware, and UNIX servers).

Python / PowerShell Scripting Language
Manage and support Storage systems, including vulnerability remediation, capacity management, configuration management, provisioning and zoning of new servers using SAN switches.
Analyse backup software performance accordingly to meet client needs and monitoring of scheduled backups to ensure success or take remedial action for failures
Provide backup system data statistics to management.
Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
Monitor usage and performance of storage and perform capacity planning for storage growth to management.
Manage storage and backup changes through change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Ensure service levels meet requirements. Propose and implement action plan when required.
Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
Identify, research, and resolve technical problems
Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision

24x7 Operations Support
​
Who we are looking for
Degree/Diploma in Computer Information system or related field
Preferred knowledge in EMC Networker / EMC Data Domain / VEEAM
Proficient in storage and backup

Python / PowerShell Scripting Language is must
3 - 5 years relevant working experience (Preferably in Business Continuity Planning / Disaster Recovery)
Working knowledge in Veritas Netbackup / EMC ISILON / EMC VMAX / EMC POWERMAX would be good but not a must.
Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments.

Job Description

You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees.

Responsibilities

• Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services.
• Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure), including capacity management, procurement and deployment of data centre servers used for EUC services.
• Responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure).
• Responsible for designing and architecting IT solutions. Guide end-to-end implementation of IT solutions, along with change management activities.
• Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
• Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
• Provide third level support for incidents and problems in designated areas of expertise.

Requirements

• Degree in computer engineering, computer science or equivalent.
• At least 7 years of experience in a managing IT infrastructure.
• Good working knowledge in Desktop Virtualization & Citrix certification.
• Good working knowledge in Hyper-Converged Infrastructure & Nutanix certification.
• Broad technology experience encompassing architecture, network design and IT operations.
• Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.
• Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, Enterprise back-up, and Windows Server.
• A good understanding of SDLC and Agile methodology.
• Enterprise Architecture or Microsoft Certification preferred.
• Exposure to ITIL (Incident, Problem & Change management) preferred.
• Ability to work independently, multi-task, and take ownership.
• Excellent Communication – verbal and written.

Job Description

The End User Computing (EUC) team in SIA provides IT services for all SIA Group employees in Singapore and Overseas. We are looking for an experienced professional with relevant experience to be part of the EUC team and play a significant role in modernizing our enterprise authentication system. This position also offers significant opportunity to contribute to the enhancement of our security posture by enabling Multi factor Authentication (MFA) and Single Sign-On (SSO) solutions.

Responsibilities

•Design, implement, and maintain a robust enterprise authentication system with a focus on Multi-Factor Authentication (MFA) and Single Sign-On (SSO).

•Evaluate and assess various solutions available in the market and conduct Proof of Concepts (PoC) to determine the best fit for the organization.

•Stay abreast of industry best practices and emerging technologies to continuously enhance and improve authentication mechanisms.

•Collaborate with cross-functional teams to ensure alignment with overall security strategy.

•Develop and execute a comprehensive migration plan to transition users to the new MFA solution.

•Implement effective change management strategies to minimize disruption and ensure a smooth transition.

•Collaborate with application owners and development teams to seamlessly integrate applications with the new SSO solution.

•Define standard and create authentication patterns for application integration.

•Troubleshoot and resolve any issues related to SSO integration, ensuring optimal performance.

•Act as a subject matter expert and provide guidance to internal stakeholders.

Required Skills

•Bachelor’s degree in computer science, Information Technology, or a related field.

•Proven experience in designing and implementing enterprise authentication solutions.

•Solid understanding of Single Sign-On (SSO) and experience with SSO solution implementation.

•Familiarity with identity and access management (IAM) concepts and technologies.

•Strong knowledge of security best practices.

•Excellent communication and interpersonal skills to collaborate effectively with teams.

•Good working knowledge in Active Directory, Single Sign-On, 2 Factor Authentication, Encryption, LDAP/LDAPS, RADIUS protocol, SAML 2.0, Open ID Connect and OAuth 2.0.

•A good understanding of SDLC and Agile methodology.

•Enterprise Architecture (TOGAF) or Microsoft Certification (MCSE) preferred.

•Exposure to ITIL (Incident, Problem & Change management) preferred.

•Ability to work independently, multi-task, and take ownership

Who are McDonald’s?

McDonald’s is proud to be one of the most recognised brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food and service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are passionate about modernising our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our outstanding team. Joining McDonald’s means thinking big every day and preparing for a career that can impact around the world. We are customer obsessed, committed to being leaders and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as an opportunity to have an impact on our customers, our people and our partners.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s, we are working hard to be the best-loved restaurant company.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

The Opportunity

This is an exciting chance to join a dynamic and high-performing BU Technology Team at McDonald’s. You will be reponsibile for leading the evolution of our technology landscape for McDonald’s in Asia across IDL markets within the region.

Reporting directly to the Senior Director, CIO ASIA & LATAM, you will be at the forefront of driving technology-related engagement and executing innovative technology programs. Your contribution will shape the future of technology within McDonald's markets across this dynamic and challenging region.

Collaborating with cross-functional teams across Asia and tapping into the knowledge from our Global Technology teams, you will need to establish seamless alignment and create a technology adoption plan in partnership with our Developmental Licensee (DL) partners in Asia.

We're seeking an self-motivated leader, someone with a true passion for all things technology and a natural ability to influence senior leaders within our organization. This will be instrumental in gaining their commitment and driving exceptional results through securing long-term commitment to invest.

What will my accountabilities be?

Market, BU, and Global Technology Alignment

· Serve as the primary liaison between McDonald's Asia markets and Global Technology solutions, practices, standards, and platforms while fostering strong relationships.

· Ensure market needs, plans, and commitments are aligned with the deployment capacity offered by globally approved suppliers and partners.

· Collaborate with the Vendor Management Office (VMO) and legal teams to facilitate commercial agreements with third-party suppliers, acting as an escalation point for markets and the business unit.

· Partner with the business unit to develop a multi-year technology roadmap that supports the business goals.

· Manage expectations of the business unit and markets regarding the availability and capabilities of the Global Technology solutions.

· Regularly review and influence organizational needs at the market level and within Global Technology, including succession plans and identifying missing capabilities.

Technology Planning and Adoption

· Drive the adoption of Global Technology standards and solutions across Asia markets.

· Lead the annual planning exercise in collaboration with the Global Technology team, business unit and markets.

· Track deployment efforts, proactively manage risks, and address challenges to ensure the success of the technology deployment program.

· Adjust commitments as needed and seek alignment with leadership.

· Monitor and track the progress of markets in adopting various global solutions, such as core restaurant solutions, hardware, and operating systems.

Communication

· Regularly share information about the global technology solution portfolio and technology standards, ensuring alignment with market business plans and addressing any legal considerations for the Asian DLs.

· Proactively communicate the latest information to market leadership, providing updates on a regular cadence and facilitating their participation in global events, such as CIO meetings and GTRM summits.

· Deliver clear and effective communications regarding the annual planning process, technology pricing guide, and the latest technology standards.

Governance

· Guide governance processes with various organizations to make informed technology decisions, manage adjustments, and mitigate technology risks.

· Manage relationships and conduct regular reviews with 3rd party technology suppliers, ensuring effective governance.

· Contribute to the market quarterly business reviews and DL business reviews to provide valuable insights and support decision-making.

· Provide support to global internal audit initiatives as required.

Skills

· Strong communication, influencing, collaboration, and relationship-building skills.

· Exceptional stakeholder engagement and cross-functional alignment skills, demonstrating organizational awareness and the ability to balance strategic vision with tactical direction.

· Tenacity and drive to achieve results independently with minimal direction, embracing adaptation and change management.

· Creative thinking and the ability to think outside the box to solve complex problems.

What background do I need to have?

· Strong track record in building and deploying technology strategy and roadmaps across a large and complex multi-disciplinary business:

• Translating Corporate vision into a robust strategy
• Exposure to deloying technology solutions across multiple markets and geographices
• Adept at analysing data to drive and create robust strategic outcomes and opportunites

· Broad knowledge and understanding of multiple technical displines across infrastructure, security, development and payments

· Strong communication, influencing and presentation skills – adept at building strong relationships to deliver multually beneficial outcomes with internal and external stakeholders.

o Inc. experience of working with 3rd party vendors & franchises.

· General understanding of restaurant operations and consumer experiences - ideally McDonald's

· Good understanding of and experience in product development and deployment processes for technology solutions

Desirable:

· Bachelor’s degree in Computer Science or equivalent

· MBA is a plus or experience in similar roles

At McDonald’s we are People from all Walks of Life...

“At McDonald’s, we are people from all walks of life…

People are at the heart of everything we do and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere

Job Responsibilities:

• 2.5D/3DIC platform development.
• New unit module development and devices development.
• New process verification and qualification.
• New platform DSM setup
• Customer engagement and new product verification

Capability

• Solid semiconductor process integration and device characterization skills
• Semiconductor device physics and analysis skill.
• Experienced in 2.5D and 3DIC process development are plus.
• Skill on FMEA, control plan, DOE (design of experiment) and problem solving.
• Good communication, self-motived and avid learner

Qualification

• At least bachelor degree in microelectronics/electronics/electrical/physics/Materials engineering or other relevant fields.
• At least 7 years working experience in semiconductor R&D or related foundry experience of integration/process/device engineer.
• Working experience: 2.5D and 3DIC integration and device background are plus.
• Proficient English oral and writing skill.

Job Responsibility

• Divison Director of 2.5D and 3DIC integration and device team
• Project Management and technology development of 2.5D and 3DIC integration and device.
• Communicate with customer and internal cross function team member to fulfill technology request
• Propose design rule and design test structure to quantify new process and device
• Problem solving of new technology development
• New tape out and pilot run management

Capability

• Solid semiconductor device physics and analysis skills.
• Proficiency in FMEA and control plan.
• Project management and development skill
• Excellent communication and teamwork skills.
• Self-motivated and avid learner.

Qualification

• At least bachelor's degree in Microelectronics, Electronics, Electrical, Physics or other relevant fields.
• Minimum 10 years of working experience in R&D of 2.5D and 3DIC integration and device.
• Proficient in both oral and written English.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Job Description:

We are seeking a motivated and experienced Recruitment Consultant to join our vibrant team. The ideal candidate will have a knack for identifying talent, a deep understanding of the recruitment process, and a desire to help both clients and candidates achieve their goals.

Key Responsibilities:

• Develop and maintain strong relationships with clients and candidates
• Source and attract candidates through various channels, including job boards, social media, and networking
• Conduct interviews and assess candidates' qualifications and fit for specific roles
• Provide career advice and guidance to candidates
• Manage the end-to-end recruitment process, from job posting to offer negotiation
• Maintain accurate and up-to-date records in the recruitment database
• Collaborate with team members to meet recruitment targets and objectives

Job Requirement:

• Min. Diploma in any Discipline.
• Candidates with prior similiar working experience or sales will be considered.
• Passionate to do sales & achieve target.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Food Science & Technology (FST) at the National University of Singapore (NUS) is Singapore’s first Department of Food Science & Technology in the university sector. Established in 1999 initially as the FST Programme in the Faculty of Science, it was elevated to a full academic department in January 2020 in the same Faculty. The Department has expanded significantly in both education and research to help Singapore to achieve food resilience and security as well as to advance Singapore’s food industry.

The FST Department would like to invite applications for tenure-track faculty position in ‘Artificial Intelligence (AI) in Food Science & Technology’ and ‘Smart Food Processing’.

The candidate will be required to:
• Develop and lead competitive research program.
• Participate in teaching of undergraduate and postgraduate subjects, as well as supervision of Honours students and graduate students.
• Contribute to service duties as required.

Qualifications

Applicants should possess a PhD degree in a related field from an internationally reputable university. Postdoctoral experience of at least 2 years is desirable and industrial experience is highly valued. Applicants should demonstrate strong record and trajectory in research output, grant capture and teaching excellence. Selection will be based on applicant’s track record of relevant accomplishments and potential for outstanding future contributions.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of strong Application production support experience in the financial industry
• Experience using call/ticketing software
• Hadoop/Big Data Platform
• Working knowledge of various components and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka.
• Perform daily performance monitoring of the cluster - Implement best practices, ensure cluster stability and create/analyze performance metrics.
• Hands-on experience in supporting applications built on Hadoop.
• Linux
  3 - 5 years of experience
• Database
  Good SQL experience in any of the RDBMS.
• Scheduler
  Autosys / CONTROL-M or other schedulers will be of added advantage.
• Programming Languages
  UNIX shell scripting, Python / PERL will be of added advantage.
• Microsoft
  Strong knowledge of Microsoft based operating systems
  Experience using/troubleshooting Office with emphasis on Word, Excel.
• Additional Skills (preferable)

Other Applications
Knowledge / working experience of ITRS Active Console/other monitoring tools
Knowledge / working experience of Autosys/scheduler.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The successful candidate will work with Professor HUANG DEJIAN on Plant proteins for Cultivated meat under a project on SUSTAINABLE PRODUCTION OF CULTIVATED MEAT: MEDIA, SCAFFOLDS AND BIOPROCESS.

The main responsibilities of the position include:
1) Coordinate activity of progress of sub-projects of this grant funded by government (Singapore Food Agency)
2) Lead development of plant proteins as new edible biomaterials for scaffold fabrication and coating materials to improve cyto-affinities
3) Write progress reports of the grant
4) Write invention disclosures
5) Write manuscripts for publication
6) Write grant proposals related to the plant protein work
7) Supervise junior students

Qualifications

Qualifications / Discipline:
PhD degree majoring in Food Science and Technology or closely related fields.

Skills:
Skilled at extraction of plant proteins and Natural products. Food analysis methods such as HPLC, SDS-PAGE, proximate analysis, cell culture skills, imaging molecular biology experimentation skills. Good communication skills in writing and spoken English skills in scientific writing including creative graphic presentation.

Experience:
0-3 years of working experience.

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

Join the Institute of Microelectronics (IME) to be immersed in cutting-edge semiconductor research. As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a passionate individual to lead our Technology-Business Development (Tech-Biz) department. You will be responsible for leading the department to define and implement our strategies for technology-business development, account management, sales and marketing, and ecosystem development. If you"re excited about the future of microelectronics and wish to contribute to the development of Singapore’s innovation engine for microelectronics, we want you on our team!

Job Responsibilities

• Technology-business Development: Lead the department to define and develop strategies for technology translation.
• Customer Relationship Management: Lead the department to win and retain industry partners and customers for high-value and sustainable engagements.
• Sales: Collect, maximise leads and close customer collaboration projects.
• Marketing: Develop and execute marketing strategies to promote IME’s research capabilities to the industry. Represent IME at international conferences and exhibitions.
• Collaborate with Technology Development (TD) Teams: Partner with our "Technology Development" teams to craft robust value propositions for the industry and shape IME’s ‘go-to-market’ strategy. Detect, track and provide market trends and needs for the TD teams.
• Ecosystem Development: Liaise, coordinate and engage effectively with key internal stakeholders, including A*STAR’s Industry and Enterprise Group, other economic agencies and public sector agencies, to align efforts and achieve common goals for the Singapore semiconductor ecosystem.

Job Requirements:

• Degree in Science or Engineering.
• At least 10-15 years of relevant work experience.
• Able to structure and negotiate collaboration agreements.
• Strong communication (written and verbal), marketing and interpersonal skills.
• Strong analytical skills.
• Results oriented, pro-active, and a team player.
• Adaptable and comfortable working in a fast-paced and fast-changing environment.
• Passion to develop Singapore’s semiconductor industry.

Join the Institute of Microelectronics (IME) to be immersed in cutting-edge semiconductor research. As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a passionate individual to lead our Technology-Business Development (Tech-Biz) department. You will be responsible for leading the department to define and implement our strategies for technology-business development, account management, sales and marketing, and ecosystem development. If you"re excited about the future of microelectronics and wish to contribute to the development of Singapore’s innovation engine for microelectronics, we want you on our team!

Job Responsibilities

• Technology-business Development: Lead the department to define and develop strategies for technology translation.
• Customer Relationship Management: Lead the department to win and retain industry partners and customers for high-value and sustainable engagements.
• Sales: Collect, maximise leads and close customer collaboration projects.
• Marketing: Develop and execute marketing strategies to promote IME’s research capabilities to the industry. Represent IME at international conferences and exhibitions.
• Collaborate with Technology Development (TD) Teams: Partner with our "Technology Development" teams to craft robust value propositions for the industry and shape IME’s ‘go-to-market’ strategy. Detect, track and provide market trends and needs for the TD teams.
• Ecosystem Development: Liaise, coordinate and engage effectively with key internal stakeholders, including A*STAR’s Industry and Enterprise Group, other economic agencies and public sector agencies, to align efforts and achieve common goals for the Singapore semiconductor ecosystem.

Job Requirements:

• Degree in Science or Engineering.
• At least 10-15 years of relevant work experience.
• Able to structure and negotiate collaboration agreements.
• Strong communication (written and verbal), marketing and interpersonal skills.
• Strong analytical skills.
• Results oriented, pro-active, and a team player.
• Adaptable and comfortable working in a fast-paced and fast-changing environment.
• Passion to develop Singapore’s semiconductor industry.