We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking for a Project Engineer with experience/internship in pharmaceutical engineering for a role in Singapore.

Job Summary:

The Project Engineer will work closely with the Project Engineer and cross-functional teams to assist in the planning, execution, and coordination of engineering projects within the pharmaceutical manufacturing plant. This is an excellent opportunity for a motivated individual with a strong interest in pharmaceutical engineering to gain hands-on experience and contribute to the production of critical vaccines.

Responsibilities:

• Support the Project Engineer in developing project plans, timelines, and budgets.
• Participate in project meetings and contribute to project status updates.
• Coordinate with various teams to gather project-related information.

Documentation and Reporting:

• Assist in preparing project documentation, including reports, drawings, and specifications.
• Maintain accurate and organized project records.
• Generate progress reports and updates for review by the Project Engineer.

Cross-Functional Collaboration:

• Work closely with cross-functional teams, including production, quality control, maintenance, and regulatory affairs, to support project objectives.
• Communicate effectively with team members to ensure project goals are met.

Regulatory Compliance:

• Assist in ensuring that engineering projects comply with cGMP and other regulatory standards.
• Contribute to the preparation and maintenance of documentation required for regulatory submissions.

Quality Assurance Support:

• Collaborate with the quality control team to implement quality assurance protocols for engineering projects.
• Support regular quality audits and compliance activities.

Learning and Development:

• Actively participate in training programs to enhance knowledge of pharmaceutical manufacturing processes and regulatory requirements.
• Stay informed about industry trends and advancements.

Skills and Qualifications:

• Bachelor's degree in Engineering, preferably in Chemical Engineering, Mechanical Engineering, or a related field.
• Strong interest in pharmaceutical manufacturing and project management.
• Excellent organizational and communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Detail-oriented with a focus on accuracy in documentation and reporting.
• Eagerness to learn and contribute to the success of engineering projects.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

Experience in automation testing of Wealth Management applications

Knowledge on automation tools like selenium, cucumber, Junit & java

Analyze the Requirement documents and prepare Test Scenarios and Test cases

Execute test cases and raise defects

Co-ordinate with Business Analysts / Tech Leads for issue resolution

Co-ordinate with Business users for UAT execution

Knowledge in Testing tools Quality Center, Jira, etc.

Manage stakeholders' expectations across UAT business functions within and outside Project teams

Lead the daily operational function for WM UAT team

Act as E2E point of contact for UAT testing during E2E testing lifecycle

Coordinate E2E UAT testing across different teams, units, systems

Write test cases, execute test cases

Deals with complex and highly variable issues

Collaborate with client leads and development teams and partners with business users across multiple vendors, various locations

Help manage the user acceptance test cycle from concept through to implementation

Good team player with strong communication and problem-solving skills

Department Overview:

The Graphic Image team is primarily responsible for various business scenarios, including BigoLive, Likee, imo, within BIGO, focusing on portrait beautification, video enhancement, special effects gameplay, providing a new audio and video experience for millions of users worldwide that is fast, attractive, and entertaining.

Job Responsibilities:

1. Responsible for optimizing and deploying AI models on mobile devices to improve the performance and response speed of AI applications.
2. Collaborate with team members, participate in the analysis of requirements, architecture design, and code implementation of the mobile inference engine.
3. Stay updated on the latest technological advancements in both the academic and industrial sector

Qualifications:

• Bachelor's degree or above in a computer-related field with a solid foundation in computer theory.
• Solid foundation in data structures and algorithms, proficient in C++ programming with good coding habits and style.
• Familiar with ARM architecture, experience in ARM Neon Intrinsics/Assembly development.
• Familiar with AI model deployment, experience with open-source inference engines is a plus, such as MNN, TNN, TFLITE, etc.
• Understanding of AI acceleration technologies, familiarity with model compression, model quantization, model pruning, TVM, and similar technologies is a plus.
• Familiarity with deep learning frameworks such as TensorFlow, PyTorch, with practical usage and optimization experience, is advantageous.
• Responsible, capable of independent problem research and resolution, and possesses excellent teamwork and communication skills.
• Prior achievements in relevant competition areas are preferred.

We are seeking a skilled WebMethods Developer with hands-on experience in designing, developing, and implementing integration solutions using Software AG's WebMethods suite. The ideal candidate will have a strong background in middleware technologies, excellent problem-solving skills, and a proven ability to deliver high-quality integration solutions.

Responsibilities

• Design, develop, and implement integration solutions using WebMethods Integration Server.
• Collaborate with cross-functional teams to gather requirements and understand business processes for effective integration.
• Create and maintain technical documentation related to integration design, development, and deployment.
• Troubleshoot and resolve issues related to integration processes, ensuring optimal system performance.
• Work closely with business analysts and stakeholders to ensure alignment of integration solutions with business objectives.
• Participate in the full software development lifecycle, including analysis, design, development, testing, and deployment.
• Stay current with industry trends and advancements in WebMethods and related technologies.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong hands-on experience with WebMethods Integration Server, My WebMethods Server (MWS), JDBC Adapters, Messaging.
• Strong understanding of integration concepts, including EAI (Enterprise Application Integration) and SOA (Service-Oriented Architecture).
• Working knowledge in Splunk.
• Development knowledge in B2B Trading Networks.
• Proficiency in web services, XML, XSLT, and other related technologies.
• Experience with designing and implementing RESTful and SOAP-based services.
• Solid understanding of relational databases and SQL.
• Ability to work independently and collaboratively in a team-oriented environment.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• WebMethods certification.
• Experience with other middleware and integration tools.
• Knowledge of EDI (Electronic Data Interchange) standards.

They have extensive knowledge of IT product requirements, features, benefits, and the process of implementing technologies in Domino’s stores. They are responsible for collaborating with the Customer Engagement Manager to support international master franchisees on the implementation of solutions. The IT Consultant is responsible for partnering to provide technology recommendations, proposing, and executing demos and documenting any technical gaps in the solution. The IT Consultant educates and translates the explanation of highly complex technical information of Domino’s products to international master franchisees to provide solutions. The Technology Consultant is responsible for supporting international master franchisees’ store infrastructure and Domino’s technology products for the purpose of diagnosing and resolving any technical issues. The Technology Consultant is an expert in Domino’s technology products and is responsible for analyzing customer’s needs, designing a solution, and implementing.

RESPONSIBLITIES

Provide Guidance and Expertise on Technical Solutions for Master Franchisees

• Collaborate with Customer Engagement Manager to understand goals and objectives and provide technical support to acquire new customers
• Qualify sales opportunities to evaluate the fit of a technology product in international markets and provide technical gaps analysis; identify technically fit solution for market
• Assist with identifying new products and/or features than can benefit international stores
• Collaborate with cross-functional teams (DPZ product strategy, design, and development teams) to determine how products could be modified to suit the needs of our international franchisees

Collaborate with Customer Engagement Team to Deliver Technical Demos and Solutions

• Collaborate to understand markets requirements, technical environment and needs
• Prepare and deliver technical presentations explaining IT products to existing and prospective international master franchises
• Consult and sell DPZ IT product portfolio; demonstrate benefits of Domino’s products versus competing products  
• Advise international franchisees on technology implementations to drive profitability and/or improving operations

Identify, Solve, and Monitor Issues to Increase Adoption and Customer Satisfaction

• Collaborate with internal teams on customer feedback and help resolve open issues, improve customer satisfaction and increase adoption of DPZ products
• Partner with franchisees to solve problems with installed products and answer any technical concerns
• Transition knowledge/relationships to delivery team, and monitor progress in the post-transition period
• Assist in researching and developing new products

Implement, Train and Configure Technology Products for Master Franchisees

• Collaborate with Customer Engagement Manager and IT Consultant to demo Domino’s technology products to existing and new international customers
• Train market users on new technology products
• Provide advice and guidance on technology best practices
• Collaborate with Customer Engagement Manager and plan a timeline for completion of projects or preform and produce root cause analysis (RCA) reports
• Provide excellence customer service on implementation and resolution of issues

Troubleshoot and Monitor Domino’s Technology Solutions

• Diagnosis technology products, system problems, inefficiencies, and weaknesses for international franchisees
• Understand franchisees’ business needs and provide a technical solution to the problem
• Collaborate with the technical in-house DPZ team to ensure familiarity with technology and advocate for global solutions for the technical problems
• Monitor the success of technology products that are implemented in international stores
• Produce detailed status reports on the efficacy of the technology and any gaps that should be addressed in core product; provide recommendations to Customer Engagement Manager

Pharmeng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Cleaning Validation Specialist with solid experience in equipment qualification and pharmaceutical solutions in Life Science industries for a role in Singapore.

Objectives of this Role:

A Cleaning Validation Specialist is responsible for ensuring that cleaning procedures for equipment and facilities in highly regulated industries, such as pharmaceuticals, biotechnology, and medical devices, are effective and meet regulatory requirements. The job description for a Cleaning Validation Specialist may include the following responsibilities:

Develop and execute cleaning validation protocols for equipment and facilities to ensure they are cleaned to appropriate levels and are free from contamination.

Perform risk assessments and develop risk-based cleaning validation plans to ensure equipment and facilities are cleaned to appropriate levels.

Develop and implement cleaning procedures, methods, and acceptance criteria for equipment and facilities to ensure consistent and effective cleaning.

Review and approve cleaning validation protocols, reports, and related documentation.

Work collaboratively with cross-functional teams, including manufacturing, quality assurance, and engineering, to ensure compliance with regulatory requirements and industry standards.

Investigate and troubleshoot cleaning validation issues and provide recommendations for corrective and preventive actions.

Stay current with industry trends, regulations, and best practices related to cleaning validation.

Skills and Qualifications:

• Bachelor's or Master's degree in Chemistry, Pharmacy, Chemical Engineering, or any related field.
• Solid 3 and up years of experience with specific experience within (bio) pharmaceutical (or related industries) and GMP is desirable; Junior with a minimum of 2 years is welcome to apply.
• Proven experience in cleaning validation in a regulated industry is highly valued.
• Has a knowledge in regulatory requirements such as FDA, GMP, and ISO.
• Excellent communication skills, attention to detail, and problem-solving skills are also important for this role.
• Proficient in English, both in speaking and in writing.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe and Asia. At PharEng Technology, we value everyone's unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don't just accept difference --- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.