Job Description:

Cloud Infrastructure & Operations:

• Implement robust solutions on AWS using services such as EC2, Lambda, VPC, S3, RDS, and Document DB.
• Manage infrastructure changes via IaC (Terraform), to create scalable environments with EC2, ALB, NLB, EBS, and EFS.
• Migrate workloads to AWS, ensuring seamless transitions.
• Automate deployments and ensure data resilience using Python, shell scripting, and AWS SSM.
• Implement monitoring, alerting, and security measures with CloudWatch, SNS, CloudFront, and WAF.
• Utilize Python, shell scripting, Bash, and PowerShell for deployment automation, data resilience, and system administration.
• Administer Linux and Windows environments, ensuring optimal performance and security.
• Support incident management and participate in on-call rotation duties.

Collaboration & Continuous Improvement:

• Work with clients and internal teams to understand requirements and deliver customized AWS solutions.
• Collaborate on CI/CD pipelines using tools like GitHub, Terraform, Jenkins, and AWS services.
• Maintain comprehensive documentation and stay updated with industry trends.
• Collaborate in an agile environment to deliver high-quality work.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or related fields.
• 5 to 10 years of experience with core AWS services, such as IAM, networking, security, and operations.
• Experience with infrastructure-as-code tools, such as Terraform, with a clear understanding of infrastructure pipeline concepts.
• Strong understanding and experience in building systems using AWS compute services such as EC2, and serverless platforms such as AWS Lambda.
• Proficiency in at least one programming language, such as Bash and Python with additional expertise in Linux administration, Windows, and shell scripting.
• Strong understanding of both relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Document DB, Mongo DB).
• Prior experience implementing AWS database solutions, such as RDS, DynamoDB, or Aurora.
• Familiarity with network protocols, IP networking, and network troubleshooting.
• Strong understanding of security best practices and a commitment to integrating them into daily tasks and projects.
• Excellent problem-solving skills and the ability to work under pressure to troubleshoot and resolve complex issues.
• Excellent communication skills, both spoken and written, for effective collaboration with cross-functional teams.
• Self-drive to learn, improve, and succeed, with a keen eagerness to embrace challenges.

Preferred Qualifications:

• Proven track record of managing large-scale infrastructure in cloud environments like AWS with Terraform.
• AWS technical certification, such as the AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator.
• Prior experience working on collaborative projects with distributed teams and working with agile methodologies such as Scrum.
• Willingness to stay up-to-date on key AWS technologies and innovations.

Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.

• Responsible to lead the project team for the execution of the project from commencement until completion and defects liability period
• Prepare master programme and ensure that the project complete within the stipulated or extended contract period
• Complete the project with quality to meet client's / consultant's requirements
• Ensure compliances to Authorities’ requirements
• To deal with consultants and owners on all matters including solving of technical problems, submission of drawings, etc.
• Handle defects works after handing over the project
• Responsible for project budget controls, tracking of expenditures and effectively manage & reduce the costs of delivering projects
• Ensure health & safety and regulatory compliance in accordance with all applicable & permit standards & requirements

DUTIES & RESPONSIBILITES

• Work closely with Engineers and responsible for all drafting and preparation of drawings for projects, including schematic drawings, 3D drawings, etc using Revit/AUTO CAD

• Ensure that design/proposal drawings are in accordance with specifications or statutory requirements.

• Ensure construction documents, Parameters and Information accuracy for BIM Model.

• Prepare drawings and 3D Model for construction, coordination and as-built purposes.

• Should be able to adapt with other BIM Modelling Tools required in the Project

JOB REQUIREMENT

• Diploma in Mechanical Engineering or equivalent.

• At least 1 year of relevant industry experience

• Relevant working experience in an M&E Consulting firm is an added advantage.

• Knowledge in design and building projects and relevant code of practice.

• Proficiency in AutoCAD/ BIM software is a must.

• Able to work as a team, assertive, independent and proactive

The Delivery Lead role with AI&A team will be instrumental in leading and maintaining strong customer relationships across all Data deliverables, while enhancing our delivery governance to ensure customer satisfaction.

Key Responsibilities

• Serves as a senior liaison for delivery into government and banking services across Singapore, responsible for ensuring quality of delivery
• Working closely with the EPL/EDL/PDLs to improve delivery governance and operational metrics.
• Establishes and builds relationships with appropriate peers at Client side. Manage delivery expectations to exhibit exceptional experience to clients.
• Drives account penetration through Cognizant's services, capabilities, solutions, accelerator through continuation and extension of existing programs.
• Involving the right stakeholders from Cognizant to make sure that the engagement objectives are met.
• Service Improvement initiatives through automation of certain redundant tasks
• Supervising a team responsible for planning and implementation
• Working with the clients (Vice Presidents and CIOs) and meeting their objectives through the course of the engagement

Required Qualifications

• 9 years’ experience in handling large delivery engagements preferably across Banking and Financial Services.
• Excellent presentation and written communications skills
• Strong analytical and negotiation skills
• Ability to work independently to manage the whole program and respective stakeholders and projects.
• Ability to take ownership for key projects’ timelines, deliverables, budget and metrics.
• Project/strategic planning and business background with understanding of assigned areas of responsibility.
• Extensive experience with global delivery model
• Excellent client management, relationship building and escalation management skills.
• Grooming engagement leads / project managers.

Preferred Qualifications

• Bachelor’s Degree
• Strong exposure to SDLC and Agile/DevOps methodologies
• Customer facing experience with strong hands-on background in Data
• Extensive hands-on experience in handling large organization wide applications transformational programs preferred.
• Prior experience in handling RFP response
• Understanding of CMMi processes and best practices

• Overall 5-8 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required
• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understand perimeter and endpoint security solutions and create policies based on specific requirements.
• Evaluate business risks and the control environment to identify weaknesses, then design effective controls.
• Regularly review and adjust existing policies to ensure they remain effective and aligned with the latest security threats and best practices.
• Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto
• Experience as a Security Incident Responder or SOC analyst/manager
• Hands on experience in Symantec Endpoint Protection Manager.
• Good in SEP configuration and troubleshooting endpoints.
• Good in SEPM policies configuration SEPM up gradation from old 11.x to 12.x new version.
• Generating AV Compliance Report.
• Threat log analysis and event Monitoring Certificate Management L2/L3 Venafi Trust Platform.
• Sharing reports with stakeholders/clients Endpoint Security L2/L3 Symantec Endpoint Protection.
• Hands-on to Manage Windows Defender ATP capabilities.
• Good knowledge in XDR .
• Should have expertise knowledge on ADR, SCCM configuration, WSUS configuration and AAD configuration.
• To manage AV policy, ASR policy, EDR policy and Firewall policy.
• Hands-on to manage Co-managed devices from console.
• Knowledge to Query Advanced hunting and to create Custom detection rules.
• Knowledge on Next gen Antivirus, EDR, Device Control.
• Knowledge on Threat hunting & Intel, Malware search & analysis.
• Knowledge on Managing and protecting identities in Azure AD.

Job Description

• Ensure on time processing & delivery of customer’s orders to meet company’s target.
• Ability to communicate with internal parties including Warehouse, Planning, QA and Production floor on daily shipment issues
• Ensure cleanliness / 5S in the warehouse area
• Initiate / improve current Process Improvement and productivity measures on quarterly basis
• Plan and schedule daily kitting of Work Orders / Sales Order to support production and overseas customers
• Other ad hoc administrative duties
• Perform any other duty as assigned by Superior.

Requirements

• NITEC/ A Level / Diploma in SCM or Logistics – Minimum 1-2 years’ experience
• Knowledge in courier booking (Fedex, DHL & UPS)
• Familiarity with logistics and warehouse distribution preferred
• Ability to organize own area of work and work independently with min. supervision
• Requires both verbal and written communication skills
• Strong planning and analytical decision-making skills
• Ability to assume greater roles of responsibility
• Enthusiastic, Motivated and possess “Can-Do” attitude
• Strong interpersonal skill and able to interact with the staff of all levels
• Works independently and leads teams to deliver daily KPI
• Strong Microsoft Office skill will be an advantage
• Familiarization with Epicor/SAP/WMS/MRP is an added advantage

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

• Overall 5 Years of expereince in Tivoli Workload Scheduler (TWS), Jira and ServiceNow.
• Good handson knowledge in Batch Technologies. Tool: TWS Tivoli Workload Scheduler [Version: 8.6 above]
• Good hands-on experience in creating scheduling SAP, UNIX, LINUX, and WINDOWS jobs.
• Good hands on in administering TDWC TWS applications (Installation, Upgrade, uninstallation Troubleshooting)
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues
• Capable of handling P1 incidents engage the right stakeholders for the fix.
• Knowledge in Dynamic agents concepts and configurations.
• Knowledge in Event rule management troubleshooting.
• Should be flexible to work in any shifts depending on the project requirements
• Starting and stopping system tasks, monitoring the system consoles for unusual conditions, and working with the system programming and production control staff to ensure the health and normal operation of the systems
• Expertise & knowledge to perform IPL and knowledge of HMC operations
• Experienced to support Production/LIVE environment in 24x7 support model

Job Description:

• Analyze requirements, design, develop, and deliver complex enterprise applications using Java/JEE.
• Web programming on UNIX/Linux and Windows environments.
• Develop database applications and work with databases such as MySQL and PostgreSQL.
• Design software using object-oriented design principles and UML modeling.
• Engage in software modernization, containerization, and microservices architecture.
• Implement Agile development practices and continuous integration for project success.
• Produce and maintain software development lifecycle (SDLC) documentation, including Requirements Specifications, Use Cases, and Design Documentation.
• Apply knowledge of AWS ECS, Docker containerization, and DevOps practices to streamline development and deployment processes.
• Collaborate with the team to identify and resolve technical issues effectively.
• Write comprehensive unit tests and maintain code quality standards.

Job Requirements:

• Bachelor’s degree in Computer Science, IT or engineering with at least 5 years of relevant experience in software development.
• Proven experience with at least one complete software development lifecycle (SDLC), including the production of related documentation.
• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL.
• Strong knowledge and hands-on experience with Spring Framework and Spring Boot.
• Familiarity with Agile development methodologies and continuous integration practices.
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Self-motivated and a good team player.

Familiarity with one or more of the following technologies is an added advantage:

• Experience with Message Queues and/or Solace.
• Familiarity with Cloud Computing, including Kubernetes, Docker, AWS Services such as Amazon ECS Fargate, AWS RDS & AWS Lambda.
• Experience with Automatic Fare Collection (AFC) systems.
• Experience with Microsoft Active Directory.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and JSON.
• Experience with secure communication protocols such as SFTP and HTTPS.
• Familiarity with frameworks like Angular or equivalent.
• Experience with Java unit testing frameworks.

Job Summary:

We are seeking a dynamic and experienced D365 Pre-Sales Consultant to join our team. In this role, you will work closely with the sales and consulting teams to engage with prospective clients, understand their business requirements, and demonstrate how Microsoft Dynamics 365 can address their challenges.

Job Description:

• Collaborate with the sales team to understand client needs and identify opportunities for D365 solutions.
• Lead discovery sessions with clients to gather and document detailed business requirements.
• Build and maintain strong relationships with key stakeholders at prospective client organizations.
• Develop and present tailored Dynamics 365 solutions, addressing client-specific pain points.
• Create and deliver impactful presentations and product demonstrations to showcase the capabilities of D365.
• Customize demos and proof of concepts (PoCs) to align with specific client needs.
• Collaborate with the sales and technical teams to develop proposals and RFP responses that align with client requirements.
• Prepare detailed solution documentation, including cost estimates and project timelines.
• Stay up-to-date with the latest D365 features, capabilities, and industry trends.
• Provide technical advice and guidance to both clients and internal teams throughout the sales process.
• Collaborate with the implementation team to ensure a smooth transition from sales to project delivery.
• Analyze market trends and competitor offerings to strategically position D365 solutions.
• Provide regular feedback to product teams on client needs and market demands.

Job Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum 5 years of experience in pre-sales or consulting roles, focusing on Microsoft Dynamics 365.
• In-depth knowledge of Microsoft Dynamics 365 (e.g. CRM, ERP, Finance & Operations).
• Strong presentation and communication skills.
• Ability to translate complex technical concepts in a business context.
• Prior experience in developing proposals and responding to RFPs.
• Strong problem-solving skills and detail-oriented.
• Strong customer focus and relationship management skills.
• Highly motivated and results-oriented.

Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.

Job Description:

• Analyse client needs, scope problems, and develop business cases to address them.
• Document requirements, source, and evaluate alternatives, and recommend suitable solutions that best aligns with specific client needs.
• Collaborate with client and application vendors for solution design and to seek clarification and acceptance.
• Design, develop, and deliver software applications that satisfies customer expectations.
• Improve software quality using XP practices, including code review and unit testing.
• Prepare architectural and other technical documentation.
• Assist Business Analysts with user stories elaboration.
• Support QA teams with test automation and bug fixes.
• Assist DevOps teams with build and release automation.
• Work with Client users to ensure smooth deployment and adoption of new solutions.
• Assess business needs for service requests and the impact of enhancements to the system.
• Evaluate problem resolution approaches and implement effective recovery plans for ICT incidents, establishing processes to prevent recurrence.
• Understand IT management policies, quality management policies, and security guidelines to ensure compliance in development processes.

Job Requirements:

• Degree or Diploma in Computer Science, Computer/Electronics Engineering, Information Technology or related disciplines.
• Prior experience with version control systems such as Git.
• Proficiency in front end technologies such as Angular.
• Prior experience in backend technologies such as Java, Python, Node.js.
• Proven experience in low code application platforms such as Pega.
• Knowledge in one or more of the following processes: agile processes, continuous integration/deployment, cloud/PaaS platforms (e.g., AWS, GCP), serverless frameworks, and container technology like Docker would be an added advantage.
• Prior experience with low code development and wireframing tools such as Figma
• Familiarity with unit testing.
• Additional advantageous traits include being self-driven, independent, strong problem-solving skills, good communication, interpersonal skills, and excellent presentation and listening abilities.
• Hands-on experience with at least one full project development lifecycle in Pega.
• Relevant professional certification in Pega is a plus.
• Prior experience in Agile and UX development environments is an added advantage.
• Advantageous skills include consulting or business analysis experience, knowledge of system solutioning for mid/large-scale projects, understanding of web services, REST APIs, sFTP, and security concepts.
• Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests.
• Ability to define system interface specifications.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Description

• Ensure on time processing & delivery of customer’s orders to meet company’s target.
• Ability to communicate with internal parties including Warehouse, Planning, QA and Production floor on daily shipment issues
• Ensure cleanliness / 5S in the warehouse area
• Initiate / improve current Process Improvement and productivity measures on quarterly basis
• Plan and schedule daily kitting of Work Orders / Sales Order to support production and overseas customers
• Other ad hoc administrative duties
• Perform any other duty as assigned by Superior.

Requirements

• NITEC/ A Level / Diploma in SCM or Logistics – Minimum 1-2 years’ experience
• Knowledge in courier booking (Fedex, DHL & UPS)
• Familiarity with logistics and warehouse distribution preferred
• Ability to organize own area of work and work independently with min. supervision
• Requires both verbal and written communication skills
• Strong planning and analytical decision-making skills
• Ability to assume greater roles of responsibility
• Enthusiastic, Motivated and possess “Can-Do” attitude
• Strong interpersonal skill and able to interact with the staff of all levels
• Works independently and leads teams to deliver daily KPI
• Strong Microsoft Office skill will be an advantage
• Familiarization with Epicor/SAP/WMS/MRP is an added advantage

Job Description

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system (Win 11 and Mac OS) and standard desktop applications (MS 365 and etc.)
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users including 7x24 on-call support
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirements

• 2-3 years of deskside support experience (MNC support experience and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• Fluent English in both writing and speaking
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required

The last number of years has seen significant growth in the use of Manufacturing Execution Systems (MES) within the Life Science industry. With this trend set to continue, We are looking for dedicated, innovative and driven talent to join our expanding MES team.

We are are looking to hire a Senior/ Systems Engineer to join our MES team working at our client site, a pharmaceutical MNC. The selected candidate will be required to provide consultation and engineering service to the execution phase of the project. He/she will also be involved in the generation and ownership of IQ/OQ/PQ documentation and the GoLive Support.

Responsibilities

• Troubleshoot and provide solutions for MES & ERP problems in recipe execution and recipe authoring.
• Liaise with QA to provide approved change control documentation for all MES system changes.
• Design, create, write and execute to a high-quality standard, test and validation protocols, risk assessments, and system documentation.
• Design, create, write and/or make all required changes to MES & ERP Recipes, worksheets, equipment and material spec's including phase transition logic to a high-quality standard.
• Design, create, write and/or make all required changes to ensure cleaning, equipment and product procedures are aligned to MES processes and vice versa.
• Design, create, write and provide training for all other site personnel on their related MES roles and arrange system access.
• Participate in MES knowledge exchanges, MES Governance meetings and manage issues, work-around and fixes identified.
• Work closely with IT regarding upgrades, patching, hardware support, security and system access and provide technical expertise in implementing upgrades and patching.
• Liaise with Global MES on required system improvements.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.
• Ensure maintenance/replacement of MES hardware, printers, scales, scanners and bar-code labelers. Review for upgrades periodically.
• Keep other MES Team Members up to date on MES changes Documentation of all activities in line with cGMP requirements.
• Cross training within the team and training of new team members.
• Participation in continuous improvement programs to implement improvements in the quality, safety, environmental and production systems.
• Adheres to and supports all health and safety standards, procedures and policies.

Requirements

• Werum PAS-X/Aspen/Syncade, Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full application configurations including interface with SAP and automation systems
• In-depth of knowledge of Pharmaceutical business process (Chemicals (W&D, Solid bulk Mfg., packaging and other unit operations), Bio Pharma processes)
• Creation of business process flow diagram
• Master Batch Record creation in Werum PAS-X
• Knowledge on Industry Standards S88 and ISA S95
• Experience working on projects in the pharmaceutical and/or biotechnology industries knowledge of GAMP lifecycle and quality management processes employed in the pharmaceutical sector Excellent communication skills and collaborative with team members and external groups

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Job Description:

• Address challenges in existing batch workflows using Automic and file transfer rules in IBM Sterling with enhanced security measures.
• Provide support for Automic AWA and file transfer change requests, incidents, and IT projects.
• Ensure compliance with audit requirements for batch workflows in Automic and file transfer rule in IBM Sterling.
• Provide detailed RFIs for client application systems.
• Support interface connectivity across client internal systems and client external partners such as Collection Agencies, Government Agencies etc.
• Perform SPS MSSL market trial onboarding when requested by users.
• Support SIT and UAT testing for Automic upgrade projects.
• Guide the ITS SCO and applications team on SFX/Automic transformation, focusing on batch job design, creation, modification, and file transfer event setup.
• Collaborate with the applications team to address BAU batch and file transfer issues in existing batch workflows in Automic.
• Collaborate with the applications team to address file transfer rules in IBM Sterling using enhanced security measures.
• Automate the on-boarding and off-boarding trading partners in SFX.
• Improve the provisioning processes for Automic and SFX project environments.
• Streamline the migration processes from QA to PROD for file routing rules.

Job Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Minimum 4 years of relevant experience in in Automic AWA and IBM Sterling.
• Proficiency in managing and troubleshooting batch workflows using Automic AWA.
• Experience with file transfer rule creation and maintenance in IBM Sterling, including the application of enhanced security measures.
• Familiarity with Agile methodologies.
• Strong cross-team collaboration and communication skills.
• Strong analytical and problem-solving skills.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description:

Cloud Infrastructure & Operations:

• Implement robust solutions on AWS using services such as EC2, Lambda, VPC, S3, RDS, and Document DB.
• Manage infrastructure changes via IaC (Terraform), to create scalable environments with EC2, ALB, NLB, EBS, and EFS.
• Migrate workloads to AWS, ensuring seamless transitions.
• Automate deployments and ensure data resilience using Python, shell scripting, and AWS SSM.
• Implement monitoring, alerting, and security measures with CloudWatch, SNS, CloudFront, and WAF.
• Utilize Python, shell scripting, Bash, and PowerShell for deployment automation, data resilience, and system administration.
• Administer Linux and Windows environments, ensuring optimal performance and security.
• Support incident management and participate in on-call rotation duties.

Collaboration & Continuous Improvement:

• Work with clients and internal teams to understand requirements and deliver customized AWS solutions.
• Collaborate on CI/CD pipelines using tools like GitHub, Terraform, Jenkins, and AWS services.
• Maintain comprehensive documentation and stay updated with industry trends.
• Collaborate in an agile environment to deliver high-quality work.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or related fields.
• 5 to 10 years of experience with core AWS services, such as IAM, networking, security, and operations.
• Experience with infrastructure-as-code tools, such as Terraform, with a clear understanding of infrastructure pipeline concepts.
• Strong understanding and experience in building systems using AWS compute services such as EC2, and serverless platforms such as AWS Lambda.
• Proficiency in at least one programming language, such as Bash and Python with additional expertise in Linux administration, Windows, and shell scripting.
• Strong understanding of both relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Document DB, Mongo DB).
• Prior experience implementing AWS database solutions, such as RDS, DynamoDB, or Aurora.
• Familiarity with network protocols, IP networking, and network troubleshooting.
• Strong understanding of security best practices and a commitment to integrating them into daily tasks and projects.
• Excellent problem-solving skills and the ability to work under pressure to troubleshoot and resolve complex issues.
• Excellent communication skills, both spoken and written, for effective collaboration with cross-functional teams.
• Self-drive to learn, improve, and succeed, with a keen eagerness to embrace challenges.

Preferred Qualifications:

• Proven track record of managing large-scale infrastructure in cloud environments like AWS with Terraform.
• AWS technical certification, such as the AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator.
• Prior experience working on collaborative projects with distributed teams and working with agile methodologies such as Scrum.
• Willingness to stay up-to-date on key AWS technologies and innovations.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Description:

• Apply cloud (AWS, Azure, GCP) computing skills to deploy upgrades and fixes.
• Put in place continuous integration (CI) and continuous deployment (CD) processes and tools to deliver quality software based on user feedback.
• Develop scripts to automate build, software release, application deployment and system and application management.
• Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
• Conduct automated system-level vulnerability security scan, harden system and application platform.
• Liaise with software and hardware vendors to manage and resolve incidents and technical issues.
• Liaise with 3rd party hosting providers to manage and resolve incidents and technical issues.
• Prepare and maintain technical documentation.

Job Requirements:

• Bachelor’s in Computer Science, Information Technology, Software Engineering, or a related field.
• Past track records in Solaris UNIX/Linux/Windows Systems Administration.
• Expert in code deployment tools (GIT, Nexus, Ansible, and Chef).
• Exhibit expertise in software development methodologies.
• Strong knowledge in setting up DevOps tools.
• Past track records in virtualisation/container technology and setting up continuous integration/continuous deployment processes and tools.
• Knowledge in application development and setting up of middleware.
• Knowledge in vulnerability assessment and remediation.
• Knowledge in setting up and maintaining databases.

Responsibilities:

• Lead the end-to-end implementation of Dynamics 365 Business Central, including project scoping, planning, design, configuration, testing, and deployment.
• Collaborate with project teams to ensure client satisfaction and successful project outcomes.
• Gather and document business requirements from clients, translating them into functional and technical specifications.
• Stay updated with the latest features and updates of Dynamics 365 Business Central.
• Participate in pre-sales presentations and demonstrations on an ad hoc basis.
• Develop and maintain comprehensive documentation and user manuals.
• Demonstrate strong functional expertise in Dynamics 365 Business Central modules such as Finance, Purchase, Sales, Manufacturing, Jobs, and Resources.

Job Requirements:

• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate is preferred.
• 3+ years of proven experience in a Lead Functional Consultant role.
• Strong presentation and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to effectively communicate complex ideas and deliver high quality solutions.

Responsibilities:

• Lead the end-to-end implementation of Dynamics 365 Business Central, including project scoping, planning, design, configuration, testing, and deployment.
• Collaborate with project teams to ensure client satisfaction and successful project outcomes.
• Gather and document business requirements from clients, translating them into functional and technical specifications.
• Stay updated with the latest features and updates of Dynamics 365 Business Central.
• Participate in pre-sales presentations and demonstrations on an ad hoc basis.
• Develop and maintain comprehensive documentation and user manuals.
• Demonstrate strong functional expertise in Dynamics 365 Business Central modules such as Finance, Purchase, Sales, Manufacturing, Jobs, and Resources.

Job Requirements:

• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate is preferred.
• 3+ years of proven experience in a Lead Functional Consultant role.
• Strong presentation and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to effectively communicate complex ideas and deliver high quality solutions.

Job Title: Housekeeper
Department: Housekeeping
Reports To: Housekeeping Supervisor / Manager

Job Summary:

As a Housekeeper at Hotel, you will be responsible for ensuring the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. You will be expected to uphold The Hotel’s legendary service standards while maintaining impeccable cleanliness in guest rooms and public areas. Communication with guests is essential, and proficiency in English, along with additional language skills, is required to enhance the guest experience.

Key Responsibilities:

1. Guest Room Cleaning & Maintenance:

• Clean and prepare guest rooms according to The Hotel's standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Replace and replenish linens, towels, toiletries, and other amenities, ensuring a welcoming and luxurious environment for each guest.
• Report any maintenance issues or damage in guest rooms to the Housekeeping Supervisor for prompt attention.
  

2. Public Area Cleaning:

• Ensure cleanliness and orderliness of public areas such as lobbies, restrooms, corridors, stairwells, and elevators.
• Monitor high-traffic areas to maintain pristine conditions throughout the day.
  

3. Guest Communication:

• Proactively interact with guests in a polite and professional manner, providing assistance or addressing special requests for extra towels, pillows, or other amenities.
• Utilize your additional language skills to effectively communicate with international guests and cater to their needs, ensuring their comfort and satisfaction.
• Handle guest requests and complaints courteously, aiming to resolve issues promptly.

4. Laundry and Linen Care:

• Collect, sort, and deliver laundry and linen as per hotel procedures.
• Ensure linens and towels are handled with care and stored in a neat and organized manner.
  

5. Stock and Inventory Management:

• Monitor and maintain housekeeping supplies, ensuring sufficient stock levels for guest room cleaning and replenishments.
• Communicate any low stock levels to the Housekeeping Supervisor for timely reordering.
  

6. Health & Safety Standards:

• Follow proper procedures for the use and storage of cleaning chemicals and supplies, ensuring compliance with safety regulations.
• Maintain high hygiene standards in all work areas to ensure a safe environment for both guests and team members.
  Adhere to infection control and cleanliness protocols at all times.
  

7. Team Collaboration:

• Work efficiently with other housekeeping staff and departments to ensure smooth operations and guest satisfaction.
• Assist other team members with cleaning tasks when necessary, promoting a team-oriented work environment.
  

8. Guest Experience Enhancement:

• Strive to exceed guest expectations by providing personalized and attentive service.
• Maintain a friendly and approachable demeanor, offering guests a memorable Ritz-Carlton experience.
  

Skills and Qualifications:

• Education: Bachelor Degree IN HOTELS/ F&B MGMT/ TOURISM
• Experience: Previous experience in housekeeping or cleaning roles, preferably in a luxury hotel environment min. 5 years
• Language Skills Required: Fluency in English (both written and spoken).
  Preferred: Proficiency in one or more additional languages (e.g., Spanish, French, Arabic, Mandarin) to assist with communication for international guests.
  
• Guest Interaction: Comfortable communicating with guests in a professional, courteous manner.
• Attention to Detail: Strong focus on delivering exceptional cleanliness and luxury service.
• Physical Stamina: Ability to stand, walk, and lift for extended periods, with the capacity to lift heavy objects when necessary.
• Teamwork: Ability to work collaboratively in a team-focused environment while maintaining individual responsibility for assigned tasks.
• Time Management: Capable of managing time efficiently, completing assigned duties within the allotted timeframe.

Working Conditions:

• This position requires flexible working hours, including weekends and holidays.
• Willing to work on Weekends and Public Holidays.
• Ability to work in a fast-paced environment.
• Exposure to cleaning chemicals, cleaning equipment, and physical demands of the job.